Responsibilities:

• Provide excellent customer service through personalized conversations

• Communicating in a friendly disposition regardless internally or externally.

• Ensure all calls, chats, emails are handled promptly & professionally.

• Respond to inquiry, feedback and provide resolution in accordance with the company service standards

• Perform data entries and quality checks on bookings for future arriving guests

• Ensure that all required reservations, ticketing, tasks or follow-up actions are completed accurately and efficiently

• Liaison between various business units on satisfying guests requests

• Determine guests’ needs and quote the appropriate rate as per requirements on all products and services

• Know the pricing, packages, and convert opportunities into sales

• Ensure compliance with all company policies and procedures and regulatory requirements.

• Excellent time management, attention to detail, and perform ad-hoc duties when assigned

• Perform other ad-hoc assignment and project as and when necessary

Requirements:

• Customer Service Experience with Good Communication Skills

• Able to work on weekends and public holidays (On rostering)

• Responsible and Accountable, and able to Work as a Team

• Good Enthusiasm and Willingness to Learn

• Dynamic, Independent, Reliable, and Flexible Approach

• Able to offer Solutions to Daily Issues, and handle Office Administration

• Possess good working attitude and have a strong sense of responsibilit

• Good Knowledge of MS Office and Web Chats will be an Advantage

** Luxury Tours & Travel partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.

Responsibilities

1. Establish, maintain, and enhance customer relationships.

2. Improve and update both organizational and individual information for assigned clients

3. Organize, plan, implement, and evaluate various customer relationship activities.

4. Complete the tasks and activities required in the LTC (Lead-to-Cash) process.

5. Ensure the completeness of the information required in the LTC process.

6. Manage competitive intelligence, implement strategies, and evaluate outcomes.

Requirements

1. Degree in Telecommunications, Electronics, Computer Science, or related field.

2. Strong communication skills; a high level of responsibility and stress resilience.

3. Teamwork spirit with the ability to learn quickly and maintain an open mindset, along with strong organizational and planning skills.

4.Based in Singapore, occasionally regional travelling

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:
-Minimum Diploma in Business, Marketing, or a related field.
-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.
-Fresh graduates with a strong sales acumen are welcome to apply.
-At least 1 year of relevant experience in sales, hospitality, marketing, or education.
-Proficient in Microsoft Office (Excel, Word, PowerPoint).
-Excellent communication and interpersonal skills.
-Meticulous, organized, and able to multitask.
-Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off
-Tuesday - Friday : 1.30pm - 7.30pm
-Saturday and Sunday: 9.00am - 7.30pm

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

We are looking for Service Engineer (PLC) to make an impact!

The Role:

As a Services Engineer, you will work within the Services operations team in Singapore and you will be responsible to support any job assign to you to ensure customer satisfaction with Schneider products and its services.

What will you do?

• Perform field service (customer site service) activities involving the installation supervision, commissioning, maintaining, modification, onsite training, system upgrade and repair of Schneider PLC.
• Responsible for a region or subgroup of field services.
• Performs installation supervision and commissioning of Schneider products including day to day service of the same.
• Performs maintenance for Schneider PLC.
• Trains customers on equipment operation and maintenance of Schneider PLC Product.
• Represents Schneider dealing with customer concerns.
• Responsible for identifying and reporting failure modes encountered when in the field. Also responsible for determining the cause of these failures.
• Solve Site problems at customers site and provides reports on these issues.
• Providing 24hrs telephone support for customers.
• Acquisition of Customer Service products.
• Support internal for spare parts warranty, preparation and assembly.
• Improve on site report and process.

What qualifications will make you successful?

• Min Diploma / Degree in Electrical & Electronics Engineering
• Min 3-5 yrs exp. in Oil & Gas sector, Power Generation, Petrochemical technical experience is an added advantage.
• Has experience and skilled in PLC. Technical knowledge of MV and LV equipment will be an added advantage.
• Willing to travel up to 80% within Region.
• Has teamwork and is customer oriented.
• Has good time management and able to work under pressure.
• Excellent verbal and written communication skills in English are essential.
• Ability to interface with all functional areas of the company.
• Skilled in Microsoft Office – Excel, Word and Power Point.

What’s in it for me?

• Global Family Leave
• Comprehensive medical coverage for employee and dependents
• Worldwide Employee Stock Ownership
• …and more!

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Key Responsibilities

• Respond to local & overseas inquiries via phone, email in a timely and professional manner
• Process of sales quotation/order, delivery order/invoices
• Provide support to sales manager
• Prepare shipping documentation
• Liaise with forwarders on shipment matters
• Assist ad-hoc tasks when needed

Requirements

• fluent in English & Mandarin speaking and written
• Able to work independently while remain a strong team player
• Ability to multi-task, prioritize, and manage time effectively
• Familiar with sea/air freight procedures
• Familiar with SAP B1 an advantage

Training will be provided to assist candidate to uptake job scope

Other information

• Working hours: Mon to Fri (8.30am to 6pm)
• Working location: Defu Lane

Serving food to guest

Clean and wash the crockeries

Every Friday 10am to 3pm ( 5 hours)

Can work with friend

Basic food hygiene certificate

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Permanent, Singapore-based Electronics Service/Application Engineer for Electronics Test and Measurement Instruments. 5 days week (9.00 AM to 6.00 PM) Located near Lavender MRT station.

· Perform hands-on troubleshooting, service and repairs either in house or on-site.

· Provide on-site implementation, commissioning, testing and system integration support.

· On-the-job training is provided.

· Support Existing and New Project

· Any other duties as assign by superior and management

Job Requirements:

· ITE /NiTEC, Diploma in Electronics Electrical Engineering.

· Fresh graduate or 1 year or more working experience

· Preferable experience in Electronics Test and Measurement Instrument/Power Engineering/Battery

· Class 2/3 driver licence.

· Good work ethics and must be willing to learn and follow instructions

Applicants who possess relevant experience and willing to take the challenge are most welcome to apply. Salary will commensurate with years of working experience.

Please submit your updated resume with recent photo in MS Word or PDF format and indicate current and expected salary. Only shortlisted candidates will be notified.

Job Type: Full-time

Job Types: Full-time, Permanent

Salary: $3,500.00 - $5,500.00 per month

We are searching for our next warehouse manager to in charge of receiving, warehousing and distribution operations. You will manage people, processes and systems in order to ensure goods are received and dispatched appropriately, and that productivity targets are met.

• Plan work rotas, assign tasks appropriately and appraise results
• Manage stock control and reconcile with data storage system
• Familiar with in-house software to monitor driver's delivery progress
• Liaise with clients, suppliers and transport companies
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Audit and report inventory while making recommendations on which items to order and restock
• Monitor workplace performance and lead training initiatives to improve employees
• oversee the planned maintenance of vehicles or forklift within the warehouse
• have a clear understanding of the company's policies and vision and how the warehouse contributes to these
• visit customers to monitor the quality of service they are receiving

- Responsibilities to ensure hit the monthly sales target for the retail shop

- Responsible to order the stock for the retail shop.

- Responsible for monthly HR matter including applying the work pass for worker, calculate their payroll.

- Able to handling the customer with good services

- Able to do the hair cut, colouring, washing, blowing and etc.

We CREATE MOMENTS THAT MATTER

No spectacular event ever starts with someone saying, “We just want something ordinary”. At The Moment Collective, we have always created opportunities for people to come together and share unique experiences that result in moments that matter to them. We aim to and pride ourselves in setting the benchmark in experiential marketing. More than just events, it takes a symphony of parts like brand strategy, architecture, content development, experiential design, logistics, production, technology and artistry, all working collectively in harmony to create defining brand moments - that connect to people viscerally.

If you’re someone who loves planning events and all the work that goes into making them happen, then this role is for you!

As a Producer, you'll be part of a dynamic team dedicated to crafting unforgettable moments. We believe in the power of exceptional experiences to connect people and brands on a profound level. Collaborate with clients to understand their vision and transform it into innovative event concepts. Design and execute event strategies that engage, captivate, and leave a lasting impression. Coordinate seamlessly with various teams, including brand strategists, designer, and production experts, to ensure flawless event execution. Stay updated with industry trends and emerging technologies to incorporate cutting-edge ideas into our events.

Key Accountabilities:

Client Management

• Participate in the development of solutions that leverage existing offerings and are mutually beneficial for the client and the agency
• Guide the development, crafting and presentation of proposals, scopes of work, schedules and staffing plans as they relate to solutions
• Build and maintain effective client relationships, ensuring that all client’s needs are understood and address it in a timely way
• Ensure clear communication to the client for the assigned program regarding roles and responsibilities, scope, budget, schedules and program status/ action items

Team Management

• Working with the Director, manage the program process from creative through execution using The Moment Collective processes and tools.
• Ensure regular team meetings and manage communications between team members, ensuring all deadlines are met. Effective communication across the team on site and off site
• Oversee team members on execution of all individual job details and responsibilities
• Manage resources; identify, negotiate and book external resources as needed

Budget Management

• Working with the Director, create project budgets forecast and manage the revenue and cost throughout the process
• Ensure appropriate revenue detail to be communicated to the client
• Manage third party costs and negotiation
• Develop and actively manage vendor

Creative Management

• Participate in creative brainstorms to generate ideas for clients
• Continually look for innovative solutions and production methods
• Incorporate cutting-edge ideas into our events

Success Measures

• Success and flawless delivery of project commitments
• Positive team player that inspires others to excel and deliver
• Repeat business with client
• Profitable budget management

The person we are looking for:

• You are absolutely passionate creating moments and setting benchmarks for events and marketing
• Excellent time management skills and have a sense of urgency; proven ability to work on multiple projects at any given time, while driving those around them
• Ability to think on your feet and be part of the solution
• Be as brilliant at working alone (self-motivated) as you are as part of a team (the motivator)
• You remain calm and collected under pressure
• You are an excellent and effective communicator
• You have a good knowledge on technical and logistical aspects of events production
• You have a wide knowledge of the marketing industry and keep up-to-date with the event/ creative/media industry
• You have at least 3 years’ events experience working on both physical and digital events

Why Choose The Moment Collective? At The Moment Collective, we offer more than just a job; we provide a platform for you to unleash your creativity and passion. Join us, and you'll be part of a team that believes in pushing the boundaries of what is possible, creating immersive experiences that resonate with people.

Job Scope:

• Develop and execute effective sales strategies to meet or exceed revenue targets.
• Encourage and motivate the sales team to upsell grooming services, retail products, and special promotions.
• Monitor and analyze sales performance, identifying opportunities for growth.
• Foster a customer-centric environment by ensuring all interactions prioritize exceptional service.
• Resolve customer inquiries, complaints, or issues promptly and professionally.
• Train and supervise staff to provide knowledgeable assistance regarding grooming services and products.
• Oversee inventory levels, ensuring adequate stock of grooming supplies, pet accessories, and retail products.
• Implement inventory control measures to minimize losses and optimize product turnover.
• Train, and supervise a team of sales associates, ensuring they are knowledgeable about products and services.
• Conduct regular team meetings to communicate sales targets, promotions, and new product information.
• Provide coaching and performance feedback to enhance individual and team performance.
• Ensure the shop is well-organized, clean, and adheres to health and safety regulations.
• Collaborate with grooming and administrative teams to streamline operational processes.
• Manage opening and closing procedures, including cash handling and security protocols.
• Work closely with the marketing department to implement and promote special offers, events, and loyalty programs.

Job Requirement:

• Bachelor of Degree in Marketing or a related field.
• At least 4 years working experiences, having workingexperience ofmarketing, customer services, or operation management.
• Familiarity with various grooming tools and techniques.
• Ability to handle and groom pets of different breeds, sizes, and temperaments.
• Passion for animals and their well-being.
• Strong negotiation and communication skills
• Analytical and problem-solving abilities
• Attention to detail and accuracy in record-keeping
• Ability to adapt to changing market conditions and organizational needs
• Willingness to stay updated on industry trends and best practices
• Ability to work collaboratively with cross-functional teams
• Effective communication and interpersonal skills
• Ensure compliance with relevant laws and regulations.
• Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously
• Attend to emergency call and able to work during public holiday or weekend if required
• 6 working days per week

We are regret that only shortlisted candidates will be notified.

Summary:
We are looking for a skilled Project Manager to lead and support projects in the Trade Finance domain. The ideal candidate will have expertise in managing stakeholders, coordinating cross-functional teams, and ensuring seamless execution of project objectives. This role is perfect for someone with experience in banking or consulting for the financial sector, who thrives on challenges and pays close attention to detail.

Key Responsibilities:

• Project Support:Assist in leading and managing project activities under the Program Manager’s guidance.
  Establish standardized project management processes, including reporting structures and content.
  
• Coordination and Reporting:Oversee cost and resource coordination across business areas.
  Consolidate and report status updates to Program Management.
  Manage progress and address issues involving BA, Operations Consultants, and Developers.
  
• Stakeholder Management:Coordinate with Business and IT stakeholders to meet project goals.
  Negotiate with stakeholders to resolve conflicts and ensure timely project delivery.
  

Key Qualifications:

• Proven expertise in Trade Finance and strong PMO experience in large-scale projects such as core banking.
• Experience in banking (as an employee or consultant) with a deep understanding of financial systems and operations.
• Strong leadership, capable of driving projects without relying on direct instructions.
• Preferable experience in package system implementation and excellent communication skills for engaging diverse stakeholders.
• Attention to detail, risk assessment capabilities, and a mindset to embrace challenges and undertake risks.

This role offers an exciting opportunity to contribute to critical Trade Finance projects in a dynamic and challenging environment.

please send your cv to [email protected]

Job Description

1.Participate in all assigned on the stage performances of the company

2.Attend all rehearsals and work with the band members and all the singer

3.Work with the stage manager to fine all tune performance

4.Keep and update all weekly selections of the least 20 songs for routine performance

5.Memorize lytics and routine of song selection for optimal performances standards

6.Recruit and interview all the new performance artiste

7.Interpret all music or dance and perform production

8.Guide and advise artiste to improve on the stage

9.Discipline problematic artiste

Requirements

1.Must have 3 to 5 years working experience as Performing Artiste Manager related as manager

2.Able to work and communicate well with all the singer

3.Must has experience as Performer and singing

4.Can Knowledge of all Mandarin Songs and jpop kpop advantageous

5.Must have stong experience

We are seeking a results-driven and creative Sales and Marketing Manager to lead our marketing efforts and drive customer engagement. The ideal candidate will be responsible for developing and executing strategies to increase brand awareness, drive customer acquisition, and enhance customer retention. This role requires a deep understanding of digital marketing and customer relationship management.

Key Responsibilities:

· Develop and implement comprehensive sales and marketing strategies to achieve company objectives.

· Plan, execute, and optimize digital marketing campaigns across various channels, including social media platforms, email, and search engines.

· Manage social media accounts and create engaging content to build brand presence and attract potential customers.

· Analyze marketing performance using analytics tools and provide actionable insights to improve campaign effectiveness.

· Oversee customer relationship management (CRM) systems to nurture leads and enhance customer engagement.

· Collaborate with internal teams to align marketing efforts with overall business goals.

· Manage advertising budgets and ensure ROI on campaigns.

· Stay updated with the latest marketing trends, tools, and technologies to maintain a competitive edge.

Key Requirements:

· Bachelor's degree in Marketing, Business Administration, or a related field.

· Proven experience in digital marketing, social media marketing, and advertising management.

· Proficiency in using social media platforms (e.g., Facebook, Instagram, LinkedIn, TikTok) for business purposes.

· Excellent communication and interpersonal skills.

· Ability to work independently and manage multiple projects simultaneously.

· A creative and analytical mindset with a results-oriented approach.

What We Offer:

· Competitive salary and performance-based incentives.

· A collaborative and innovative work environment.

· Opportunities for professional growth and development.

Flexible working arrangements and supportive company culture.

Job Description

Main Responsibilities

-Report to the Kitchen Leader

-Assist the Kitchen staff to do basic food preparation

-Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

-Assist in managing cleanliness and hygiene of the kitchen area

-Use initiative and work in a team

-Ensure hygiene and safety standards are strictly adhered to

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Requirements

-Minimum 1 year of experience as Kitchen Crew

-Strict sense of hygiene and safety standards

-Able to carry out tasks quickly and competently

-Able to follow instructions

Job Description

Main Responsibilities

-Report to the Kitchen Leader

-Assist the Kitchen staff to do basic food preparation

-Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

-Assist in managing cleanliness and hygiene of the kitchen area

-Use initiative and work in a team

-Ensure hygiene and safety standards are strictly adhered to

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Requirements

-Minimum 1 year of experience as Kitchen Crew

-Strict sense of hygiene and safety standards

-Able to carry out tasks quickly and competently

-Able to follow instructions

Job Title

Maintenance Manager

Occupation

Air-Conditioning / Refrigeration Engineer

Job Description & Requirements

We are hiring Aircon Maintenance Manager.

Job Scope:

• To lead the team in air-con repair & maintainece (commercial & residential).
• To manage the daily schedules of technicians, by efficient planning of every individual teams' daily route.
• Knowledge of air-con system, able to attend to breakdowns and effective handle trouble shooting and repair and provide accurate recommendation for repair / replacement.
• at Least 3 years relevant experience and skills in the air-con industry

Salary From $3,000 to $3,500 per month

Working hours : Monday to Friday from 8.30am to 5.30pm / Saturday from 8.30am to 12.30pm

Manage overall operations and is responsible for effective and successful management of all working staffs. productivity, quality control and safety measures as established and set for Operation Department. Enhance the operational procedure system and gather principle information for reporting to the operation manager of the store. and able o bring hghe sales fo the company

Job Description & Requirements

The Marketing Manager will be responsible for both brand management and digital marketing initiatives, ensuring a balanced focus on enhancing the school's visibility and engagement across multiple channels. This role requires a high level of creativity, attention to detail, and project management skills. Experience with CRM systems like HubSpot, high proficiency in analytics, sales support, social media management, and hands-on experience in running campaigns on Google and Facebook are essential. The role also involves managing and optimizing the marketing budget to ensure cost-effective campaigns. The ideal candidate will be a 360-degree marketing professional, knowledgeable in all facets of marketing.

KEY RESPONSIBILITIES

Brand Management:

• Develop and implement comprehensive branding strategies.
• Ensure brand consistency across all marketing channels and materials.
• Collaborate with internal and external teams to enhance brand visibility and engagement.
• Identify and leverage opportunities to increase brand awareness.
• Manage public relations efforts to maintain a positive brand image.
• Oversee the creation and distribution of promotional materials.
• Plan and execute brand events and sponsorships to enhance brand presence.

Develop Digital Marketing Strategies:

• Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
• Develop and monitor campaign budgets.
• Plan and manage social media platforms.
• Prepare accurate reports on our marketing campaign’s overall performance.

Content Creation and Management:

• Coordinate with advertising and media experts to improve marketing results.
• Identify the latest trends and technologies affecting our industry.
• Evaluate important metrics that affect our website traffic, service quotas, and target audience.
• Work with your team to brainstorm new and innovative growth strategies.

SEO and SEM:

• Plan, execute, and measure experiments and conversion tests.
• Optimize user funnels.
• Collaborate with internal teams to create landing pages and optimize the user experience.

Analytics and Reporting:

• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Instrument conversion points and optimize user funnels.
• Collaborate with agencies and other vendor partners.
• High proficiency in analytics to track and report performance.

Sales Support:

• Provide support to the sales team by generating leads through digital channels.
• Assist in creating sales materials and presentations.

Campaign Management:

• Hands-on experience in running campaigns on Google and Facebook.
• Analyze and optimize campaign performance to achieve key metrics.
• Numbers-oriented approach to evaluate and improve ROI.

Budget Management:

• Develop and monitor marketing budgets.
• Ensure cost-effective allocation of resources and optimize spending to achieve the best results.

CRM and CMS Management:

• Experience with CRM systems like HubSpot is a plus.
• Manage and optimize CMS platforms, preferably WordPress.

JOB REQUIREMENTS

• Bachelor’s / Masters degree in Marketing, Information Technology, or a related field.
• Experience Required: 5 to 8 Years
• Proven working experience in digital marketing
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns.
• Experience in optimizing landing pages and user funnels.
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight,Omniture, WebTrends).
• Working knowledge of ad serving tools.
• Experience in setting up and optimizing PPC campaigns on all major search engines.
• Working knowledge of HTML, CSS, and JavaScript development and constraints.
• Strong analytical skills and data-driven thinking.
• Up-to-date with the latest trends and best practices in online marketing and measurement.
• Experience with CRM systems like HubSpot.
• Proficiency in CMS platforms, especially WordPress.

Key Skills:

• Strong verbal and written communication skills.
• Comprehensive knowledge of all facets of marketing, including brand management and digital marketing.
• Excellent organizational and time management skills.
• Creative and innovative thinking.
• Ability to work in a fast-paced, high-pressure environment.
• Strong project management skills.
• Numbers-oriented approach with a focus on metrics and ROI.
• Ability to manage and optimize budgets effectively.

Working Days: 5.5 days per week

Location: Onsite

Benefits:

- 21 days Annual Leaves per year

- 5 days Emergency leaves per year

- Child Subsidy Scheme: Employee discount – tuition & transport fee for kids studying in GIIS or any of its entities (based on school policy)

- Transport Facility provided across Singapore

We are looking for our first Customer Success Manager to work with our growing Europe customers. In this role, you will be working with customers in Europe, among other places.

You’ll have the opportunity to work with today’s leading B2C brands, as they begin their journey to provide the customer support experience that their customers want and need. We are looking for self-starters, with a bias toward action that can clearly articulate their data-centric points of view and effect experiential change, to join us in revolutionizing customer relations. If you are excited to learn more about cutting edge technology including mobile-first asynchronous messaging, Bots, and AI, we’re the Customer Success team for you!

Responsibilities:

● You will build strong executive and business user relationships with Helpshift’s customers.

● You’ll have the opportunity to work with a global CSM team and collaborate across North America, EMEA and APAC.

● You'll partner with Account Managers on value creation to successfully renew and grow the customer.

● You will work with customers to establish critical goals, or other key performance indicators that aid them in achieving their goals, increasing renewals and reducing churn.

● You will be the Helpshift product expert from the business user perspective, becoming a trusted, strategic advisor for your customers.

● You will develop and present quarterly business review data to your customers and prepare post-meeting reports.

● You will serve as your customer’s advocate throughout the duration of the contract lifecycle, from successful completion of the onboarding process, to the identification and development of upsell opportunities.

● You will communicate your technical knowledge of Helpshift’s platform educating clients on best practices regarding SDK configurations and internal Dashboard setup.

● You will advocate for customer needs cross-departmentally, and manage issue escalation to the development team as needed.

● You will manage several projects and customers at one time, responding as needed to high priority client inquiries throughout the day, evening, and weekend when necessary.

Requirements:

● You have 3+ years experience helping Enterprise and Mid-Market customers reach their goals, while surpassing your teams’ measures of success in the process

● You adapt quickly and thrive in a fast-paced, growing, and deadline-driven environments where flexibility and teamwork are critical

● You’re able to navigate an Enterprise organization’s political landscape to develop and expand relationships at all levels while driving large-scale, highly-visible, strategic initiatives for customers

● You have seamlessly supported 30-40 Mid-Market and Enterprise customers at a time

● Bonus points for a Master’s Degree or equivalent experience

Job Description:

• To develop and submit a Project Interface Plan (PIP) which manages the interface management process throughout the project life cycle.
• To be responsible for the project wide internal and external interface management activities.
• To conduct weekly interface meeting with all stakeholders and interface manager of all contractors (including SC, direct contractors / specialists to be appointed)
• To manage and coordinate with interface manager of all systems to incorporate the finalised interface details into the overall combined services plans /BIM
• To work with BIM coordinator and be responsible for the BIM coordination for development of BIM Model.

Job Requirements:

• Shall possess an Engineering Degree with at least 10 years of relevant working experience in M&E services coordination OR
• A diploma with at least 20 years of relevant working experience in M&E services coordination.

What you will do:

As Sales Manager, HVAC, you will be responsible for securing sales growth of the Hitachi business with focus on the lifecycle replacement of Chillers Systems.

How you will do it:

• Developing short- and long-range sales plans and prepares sales strategies and submissions.
• Calling on target organizations to identify profitable sales opportunities.
• Managing the preparation and submission of sales proposals.
• Influences tender requests to include Johnson Controls specified Applied Products and Systems/Solutions.
• Delivering assigned business plans achieving secured sales volume ($) and gross margin ($) vs Plan.
• Provides information to management regarding the Applied industry and recommends plans to maximize future business in line with the Applied growth strategy.
• Fosters strong relationships with all Customers and provides sales and technical support to Contractors, Consultants and End-Users in order to maximize solution sales and customer satisfaction.
• Generates forecast for sales secured, delivery, collection, sales backlog, inventory management and any other sales related issues at all times.

What we look for:

• Minimum 3 years’ experience in sales, ideally the HVAC industry.
• Proven Sales ability including year-on-year growth.
• Ability to communicate both internally and externally at all levels.
• Experience working with Consultant, Owners, main Contractors and other key Stakeholders within the Building and Commercial Industry.
• Excellent leadership, communication (written & verbal) and interpersonal skills.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Responsibilities

• Create and implement fire safety policies and procedures.
• Conduct fire risk assessments to identify potential hazards and vulnerabilities
• Organize fire safety training and conduct evacuation drills for employees.
• Compliance Monitoring: Ensure compliance with fire safety regulations and standards.
• Incident Investigation: Investigate fire incidents to determine causes and recommend preventive measures.
• Fire Safety Inspections: Perform regular inspections of facilities to ensure fire safety measures are in place.
• Emergency Preparedness: Develop and maintain fire emergency response plans.
• Collaboration: Work with local fire authorities and emergency services for safety compliance.
• Documentation: Maintain records of fire safety training, inspections, and incidents.
• Continuous Improvement: Promote fire safety awareness and recommend improvements to fire safety practices.
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Requirements

Fire Safety Manager (FSM):

• Degree in Fire Safety Engineering, Fire Protection, or a related field.
• Professional certifications in fire safety (e.g., NFPA, IFE) are often required.
• Fire Safety Managers must be registered with the SCDF.
• They are required to hold a valid Fire Safety Manager certification issued by SCDF after completing the necessary training and passing the relevant examinations.

Working Hours: 44hr/Week (5 Days)

Location: Mandai

About us

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

We’re looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider.

The day-to-day

• Serve as the main focal point for customer needs and requirements for all aspects of the Viasat system and service to deliver and grow the accounts
• Manage day to day relationship and lead multiple weekly calls across all levels of customer leadership, as well as leading Quarterly Reviews and Executive Reviews
• Manage Viasat system delivery from concept to purchase order, certification, delivery and installation on aircraft, through to post-installation and aftermarket support for the life of the customer needs
• Develop and deliver on key strategic and revenue growth objectives in collaboration with leadership, targeting both short and long term goals
• Manage a globally dispersed, cross-functional, matrix organization of engineers, developers, operations, logistics and field support as part of the customer program
• Develop, maintain, and distribute standard project management deliverables, including implementation plan, project schedule with milestones, project budget and variances, issues & action items log, meeting minutes, risks assessment and contingencies
• Build and grow relationship across multiple airline functional areas to establish position as a trusted advisor to the customer
• Be a problem solver that leads by finding solutions and de-escalating issues internally and externally
• Full P&L responsibility with monthly reporting to Segment President
• Lead negotiation with customer covering service agreement, amendments, change orders, pricing, etc.

What you'll need

• Significant of Customer facing Account Management / Customer Success Management experience in a technology-oriented organization
• Ability to live in and / or frequently travel to Asia Pacific region
• Excellent interpersonal skills and ability to communicate effectively with both technical and nontechnical internal and external stakeholders
• Strong program management and organizational skills with the ability to work on and track multiple projects simultaneously
• Demonstrated ability to think creatively and strategically when implementing products and solving problems
• Proficient in productivity applications such as Excel and Project
• English language fluency

What will help you on the job

• Previous airline, IFEC supplier or OEM experience
• Business development experience
• Software and hardware development oversight experience
• Demonstrable negotiating and influencing skills
• Exposure to Salesforce related platforms

EEO statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.