Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Job Description: Construction General Manager

The Construction General Manager oversees and manages all aspects of construction projects, ensuring they are completed on time, within budget, and to the highest quality standards. This role involves strategic planning, team leadership, financial management, and maintaining compliance with all regulations and safety standards.

Key Responsibilities:

1. Project Oversight:Plan, coordinate, and manage construction projects from inception to completion.
   Develop project timelines, schedules, and milestones to ensure deadlines are met.
   Oversee contractors, subcontractors, and laborers to ensure work meets quality and safety standards.
   
2. Budget and Financial Management:Prepare and monitor project budgets, ensuring cost control and profitability.
   Approve expenditures, manage contracts, and negotiate with suppliers and vendors.
   Address and resolve budget discrepancies and financial challenges.
   
3. Team Leadership:Supervise and lead project managers, site supervisors, and support staff.
   Recruit, train, and evaluate employees, fostering a productive and collaborative work environment.
   Resolve disputes and challenges between team members or stakeholders.
   
4. Client and Stakeholder Relations:Serve as the primary point of contact for clients, ensuring expectations are understood and met.
   Prepare regular progress reports and communicate updates to stakeholders.
   Address client concerns and ensure satisfaction with project outcomes.
   
5. Compliance and Safety:Ensure all work adheres to building codes, legal regulations, and safety standards.
   Conduct site inspections and enforce strict safety protocols.
   Manage permits, licenses, and documentation required for projects.
   
6. Strategic Planning:Identify opportunities for business growth and expansion.
   Develop strategies for optimizing operational efficiency and reducing costs.
   Assess risks and implement contingency plans for unforeseen challenges.
   

Responsibilities :

• Responsible for prospecting and acquiring new clients
• Handle overall responsibility for managing sales, achieving growth and hitting/exceeding monthly sales targets
• Identify all potential business opportunities through cold outreach such as cold calling and social platforms
• Conduct market research to identify selling possibilities and implementing sales programs
• Set up meeting with potential clients to recommend solutions
• Collaborate with team members to achieve desired results

Requirements :

• Candidate should possess at least a Degree / Diploma in any discipline
• Minimum 2 to 3 years of relevant experience
• Excellent written and oral communication skills
• Experience in B2B Sales
• Have worked at high-growth company
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenge
• Someone who is energic and self-driven
• Proficient in MS Office
• Able to work independently

-plan, organize,direct,control and evaluate the operations of the outlet and other businesses that operate serving food and beverages.

-Apply management skills ensuring the labour and financial goals of the organization are maintained.

-Responsibilities

-organize, direct and evaluate food and beverage service

-recruitment and training of staff

-shift scheduling

-performance management;monitor staff performance and provide feedback

-purchase and control of inventory

-monitor revenues and exoenses

-ensure practice of heath and safety regulations

-negotiate suppier arrangements for food and beverage products

-negotiate with clients for use of facilities for catering,parties,banquets,etc.

Job Description & Requirements

· To be accountable for delivering sales volume to meet targeted sales objectives

· To be responsible for the planning and implementation of our new product’s launching activities

· Should have knowledge about the geographical and seasonal availability of products like spices, grains for procuring at right time and should able to negotiate with the suppliers for best prices.

· Should coordinate with the overseas team in preparing spice powders (Masala powders) to suggest the flavours and quantity which are required by customers in the local market.

· To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business.

· To promote and market the products to the local buyers, to market new products from overseas especially from India to local market.

· To be ready to travel overseas to procure products, should possess local market product knowledge especially about Bangladesh products.

· Should liaise with Impex companies to for product procurement.

· To lead, supervise and manage our merchandising team to ensure the effectiveness of works

· Developing a solid and trusting relationship between major key clients and company

· Make product appeal to the target market

· Anticipating key account changes and improvements

· Managing communications between key clients and internal teams

· Working with sales team, creative, advertising, logistics and team members from other departments to ensure the highest quality of products are being procured and sold.

· To resolve any inquiries/issues/complaints arising from the customers.

Benefits:

• Basic Salary up to $2,000 with yearly increment based on performance.
• 5.5 days (Alternate Saturday), Monday to Thursday (9am to 7pm or 10am to 8pm) depending on roster | Friday (9am to 6pm)
• Entitled for $50 shift allowance upon completion of working timing on 10am to 8pm for two weeks
• Paid sick leave
• Training & professional development
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Call Centre Agent located in Sims Ln. Our clients are in the Freight Forwarding Industry. You will be responsible for managing inbound and outbound collection calls within a call center environment, where you’ll clearly communicate and explain payment breakdowns to customers. Key responsibilities include following up on overdue accounts to meet collection targets on behalf of clients from banks, telecom service providers, and commercial clients. Additionally, the role requires negotiating repayment amounts and payment schedules with customers, enhancing overall collection efficiency, and reducing delinquency rates. Other duties may be assigned as needed to support the team and achieve collection goals.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Possess at least 2 years of working experience in telemarketing (inbound and outbound calls), customer service or debt collection (in a call center environment)

Benefits:

• Basic Salary up to $2,000 with yearly increment based on performance.
• 5.5 days (Alternate Saturday), Monday to Thursday (9am to 7pm or 10am to 8pm) depending on roster | Friday (9am to 6pm)
• Entitled for $50 shift allowance upon completion of working timing on 10am to 8pm for two weeks
• Paid sick leave
• Training & professional development
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Call Centre Agent located in Sims Ln. Our clients are in the Freight Forwarding Industry. You will be responsible for managing inbound and outbound collection calls within a call center environment, where you’ll clearly communicate and explain payment breakdowns to customers. Key responsibilities include following up on overdue accounts to meet collection targets on behalf of clients from banks, telecom service providers, and commercial clients. Additionally, the role requires negotiating repayment amounts and payment schedules with customers, enhancing overall collection efficiency, and reducing delinquency rates. Other duties may be assigned as needed to support the team and achieve collection goals.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Possess at least 2 years of working experience in telemarketing (inbound and outbound calls), customer service or debt collection (in a call center environment)

Position Summary

The Vessel Managers are the ‘front line’ operators heading their ship management teams. Vessel Managers are fully supported in their role by Marine & Technical Services, HSEQ, Marine Assurance, Marine HR, and Financial Analysts.

The Vessel Managers will have full responsibility and accountability for the success of the operations and people on board their vessels. The measure of our success will be achieving all KPIs on a consistent basis, meeting the business unit expectations, and upholding the company brand.

Major Responsibilities

• Treat health, safety, and environment as top priority.
• Ensure vessels are operated in a safe, efficient, and cost-effective manner, ensuring compliance with class, statutory and company requirements.
• Provide day-to-day technical and operational support and guidance to assigned vessels.
• Management of vessel budgets and operating expenditure.
• Monitor vessel performance and ensure follow up action. Carry out regular review of vessel management reports for vessel operations and ensure appropriate actions are taken.
• Fully responsible for vessel dry-dockings and major scheduled & unscheduled repairs. This includes planning, execution, and review of all projects.
• Set clear goals and expectations and coach and develop Masters, Chief Engineers in line with competence and performance management objectives. Participate in interviews and make recommendations regarding new-hires and promotions.
• Act as the main contact for commercial and voyage coordination for assigned vessels.
• Carry out regular vessel visits to confirm condition and compliance with company Operating Standards and provide senior management with vessel condition reports.
• Ensure that through regular ship visits, engagement with ship senior staff, utilisation of the company’s maintenance management system and service bulletins, all ship borne equipment is always maintained to the highest levels, including fabric maintenance of the vessels under remit.
• Drive vetting performance onboard assigned vessels. Work with Marine Assurance and senior ship staff to ensure vessels are always prepared and ready for vetting inspections. Ensure timely and accurate closure of any vetting findings thus maintaining vessel vetting status.
• Working with ship staff, Fleet Support Officers, Business Development, and Financial Analysts to ensure that all legislative requirements and yearly maintenance are captured in the budget process, such that all budgetary timelines are met for both internal stakeholders and external customers, where applicable attend annual OPEX Budget meetings with customers.
• Where appropriate and in accordance with individual customer requirements and at the direction of the Fleet Manager, represent the company at required annual performance meetings, customer interface meetings, JV partnership meetings and industry specific project forums.
• As required by senior management, undertake additional tasking out with normal job responsibility to support the needs of the business.

Requirements

• Valid or expired Maritime Certificate of Competency (Master/Chief Engineer Unlimited) or relevant experience as Vessel Manager of Gas Carriers.
• Demonstrates teamwork, interpersonal and communications skills.
• Knowledge of technical operations for the vessel types managed (Gas Carriers).
• Knowledge of propulsion plant onboard vessels managed (Dual fuel diesel engine - Wartsila and/ or ME-GI).
• Knowledge of cargo containment system, cargo handling equipment and systems on board vessels managed (Cascade reliquifaction system).
• Experience of working on semi-refrigerated or fully refrigerated gas carrier as a senior officer.

Preferred

• NGL experience
• Dual fuel engine experience

Exclusion:

As the vessels to be managed are ocean going gas carriers, candidates with experience from either working on or managing off-shore vessels such as OSV, PSV, AHT or experience from working in shipyard only may not be considered for the position.

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities:

Evaluating and optimizing marketing and pricing strategies.

Analyzing market trends and preparing forecasts.

Generating new business leads.

Increasing brand awareness and market share.

Coordinating marketing strategies with the sales, financial, public relations, and production departments.

Developing and managing the marketing department's budget.

Overseeing branding, advertising, and promotional campaigns.

Managing the marketing department's staff.

Preparing and presenting quarterly and annual reports to senior management.

Promoting our brand at trade shows and major industry-related events.

Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

Bachelor's degree in marketing, finance, business administration, or similar.

A master's degree in a relevant field will be advantageous.

At least two years' experience as a marketing manager.

Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.

Extensive knowledge of marketing strategies, channels, and branding.

Superb leadership, communication, and collaboration abilities.

Exceptional analytical and problem-solving skills.

Strong time management and organizational abilities.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Job Description & Requirements

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments
• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• BSc/BA in business administration or relative field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Junior PSA: $2.5k, Senior PSA: $3k

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM. Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

About Us

LIGHTING & SOUND DISTRIBUTION is a leading provider of Audio Visual and Lighting solutions, specializing in creating exceptional experiences for events, conferences, and installations. Our team is committed to delivering high-quality service and cutting-edge technology to meet the diverse needs of our clients.

Position Overview

We are seeking a highly organized and proactive Service and Logistics Coordinator to manage the logistics, installation, and servicing of AV and lighting equipment. This individual will play a key role in ensuring the smooth execution of projects, from delivery and setup to post-service support.

Key Responsibilities

• Coordinate the transportation, delivery, and installation of AV and lighting equipment for events and projects.
• Work closely with the technical and sales teams to ensure all equipment is in good working condition and meets the specific needs of each project.
• Track and manage inventory levels, ensuring that all equipment is accounted for and maintained.
• Provide customer service support by handling any issues related to equipment or installations, ensuring prompt and efficient resolutions.
• Organize and schedule maintenance and repairs for equipment, liaising with vendors and service providers as necessary.
• Maintain and update records related to equipment servicing, logistics, and inventory.
• Assist with event setups and breakdowns, ensuring all equipment is ready and functioning properly.
• Ensure compliance with safety and industry regulations during installations and service calls.

Key Qualifications

• Proven experience in logistics, service coordination, or related fields, preferably within the AV or lighting industry.
• Strong understanding of AV and lighting equipment, including setup, troubleshooting, and maintenance.
• Excellent organizational and time-management skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Strong communication and interpersonal skills.
• Proficient in using logistics and inventory management software.
• Valid driver’s license and the ability to operate delivery vehicles (if required for the role).
• A proactive problem-solver with attention to detail.

Preferred Skills and Experience

• Knowledge of AV equipment brands and the latest industry trends.
• Previous experience in coordinating large-scale events or installations.
• Experience working with clients to address specific service requirements.
• Ability to work flexible hours, including weekends or evenings for event-related tasks.

Why Join Us? At LIGHTING & SOUND DISTRIBUTION, we offer a dynamic work environment, a collaborative team, and the opportunity to work with cutting-edge AV and lighting technologies. As a Service and Logistics Coordinator, you will play an essential role in ensuring our projects run smoothly and our clients receive the highest level of service.

How to Apply If you are passionate about AV and lighting, and possess the skills and experience we’re looking for, we would love to hear from you.

Roles & Responsibilities

· Oversee and responsible for implementation of internal ERP

· Responsible for the full spectrum of finance and management accounting of the group and its subsidiaries which includes but not limited to strategic planning, forecasting and budgeting, timely preparation and submission of management & statutory accounts, year-end audits, corporate & tax compliance, risk management & internal controls, co secretarial matters standards

· Grant negotiations, applications, administration and management of process, KPI and claims

· Responsible for transactional accounting, General Ledger and Monthly Closing

· Assist in preparation of monthly Management Accounts and Finance Analysis

· Responsible for Accuracy of Expenses Classifications In charge and finalize Profit & Loss Account for events/courses and Account Intercompany charging and reconciliation

· Maintain good Corporate Governance, compliance to internal audits and ISO requirements

· Supervise overseas Finance team to ensure timely and accurate submission of reports and adherence to Group Accounting Policies

· In charge of finance and corporate project(s) such as system implementation, process improvement, policy and procedures to enhance corporate excellence for the organization.

· Coordinate recruitment and selection processes, job offer, internal salary benchmarking and on-boarding, advise on necessary HR procedures and policies, perform monthly payroll, CPF submission and annual income tax and all staff benefit claims

Job Requirements

· Degree in Accounting discipline or at least with ACCA certification.

· At least 6 years of progressive finance or accounting experience, 3 years in audit and 3 years in managerial/supervisory experience.

· Experience in group reporting and consolidation will be an advantage, minimally must be comfortable with mass data and multi business unit environment

· Ability to work on multiple projects simultaneously & prioritizing in order to meet deadlines is important

· Strong analytical and financial modelling skills, meticulous and proficiency in Microsoft software and familiar with implementation and management of ERP and future digitalization projects.

· Familiar with government grant environment and proactively negotiate with various agencies.

· Good communication and interpersonal skills with good problem-solving skill.

· Good communication and interpersonal skills

· A leader who is meticulous, independent, mature and able to work under pressure

Candidates who are interested in this role are invited to apply with their comprehensive resume with full details. Only shortlisted candidates will be notified. All resumes received will be treated in strictest confidence.

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

ResponsibilitieS

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

· Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

· Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

· Proven ability to drive the sales process from plan to close

· Excellent mentoring, coaching and people management skills

(A) Job Summary:
The Manager, Contracts (Site) assists the Senior Manager, Contracts in overseeing the operations of the Site Contracts and Commercial team. He/She is also responsible for providing advice on all contractual, procurement and claim issues and ensuring compliance with regulatory and customer requirements which is aligned with Obayashi’s value proposition and/or commercial strategy in tenders and contracts proposals.

(B) Essential Job Functions:
The Manager, Contracts (Site) is responsible, but not limited to, the following:

General

• Close communication with PD/PM to reflect PD/PM’s intention for the project.
• Establish Contracts management policy/tactics in line with PD/PM’s intention.
• Responsible for dealing with authorities, client, consultant management and subcontractors/suppliers.
• Manage Contract & Commercial teams.
• Any ad-hoc tasks assigned by superior.

Planning & Programming

• Prepare and submit procurement schedule for permanent works in accordance to Master Programme.
• Ensure procurement/award for permanent works is in accordance to approved procurement schedule.

Quality

• Ensure that procurement/award is in accordance to Company’s IMS policy.
• Interpret contractual clauses and prepare contractual correspondences.
• Review all incoming and outgoing documents for any contractual implications.
• Prepare subcontract documents and purchasing agreements.

Procurement, Contract, VOs, EOTs

• Performs costs estimates.
• Prepare and update cash flow charts.
• Identify variation works.
• Identify contractual and extension of time claims.
• Liaise with consultants QS on progress payments and variation orders.
• Estimate subcontractors’ final cost.
• Endorses subcontractors’ monthly and final account.
• Estimate Main Contract Final Account.
• Main Contract Final Account Settlement.
• Leads Contract & Commercial Section in monthly routine works such as preparation of subcontract payment certificates, main contract claim etc.

Safety

• Responsible for the compliance to safety & occupational health practices to be implemented at Contract and Commercial Sections.

Others

• Advocate honesty and integrity in the Contracts team.

(C) Minimum Qualifications:

• A Bachelor’s Degree in Science, Building or Engineering.
• At least 10 years of experience in the procurement of construction projects and/or building variation works.
• At least 8 years of supervisory experience in managing a team of Quantity Surveyors.
• Experience in the construction industry.

• Planning, scheduling and coordinating the project strategy and design, reporting progress and budget matters to the client
• Preparing and negotiating timetables, cost estimates, budgets and contracts
• Managing the construction process, supervising all activity on-site, responding to delays
• Collaborating with specialists such as architects, engineers and local government officials for permits and licences, contractors and clients
• Complying with legal requirements, safety and building codes and keeping daily logs and diaries
• Ordering equipment and materials, managing their use and managing the personnel involved
• Hiring and instructing labourers and sub-contractors
• Enforcing safety procedures, minimising risk, ensuring the use of protective clothing, hard-hat, harnesses and other safety equipment

- Organise mobilisation and demobilisation of equipment

- Organise and deployment of workers

- Monitor the site activities and project supervision

- Prepare weekly and monthly progression reports

- Manage material requisition and cost control

- Keep proper documentation of all work-related matters

- Update detailed daily site reports and records of completed activities

- Organise daily work schedule

- Manage team of workers

- Team player

- Understand EXCEL, MS Word and other related softwares

- Other ad-hoc job that may be required from time to time

Job Description

• To manage the 24-hour call centre with the assistance of the call centre executives and be contactable in case of urgent situations.
• Lead, manage, and motivate a team of call centre staff to achieve high levels of customer satisfaction, productivity, and performance
• Provide ongoing coaching, feedback, and performance reviews to ensure that all staff meet or exceed service standards and take disciplinary action if required
• Deal with escalated customer complaints, technical inquiries, and complex issues that staff are unable to resolve.
• Monitor call volume, response times, and service quality to meet established KPI
• Develop/amend and implement procedures for handling different types of customer inquiries, including emergency calls, service requests, and product questions
• Ensure proper call documentation and follow-up processes are followed to track issues and resolutions.
• Track and analyze key performance metrics, including call volume, response time, issue resolution rates, and customer satisfaction scores.
• Prepare and present regular reports on call centre performance to section heads & senior management.
• Develop action plans to improve performance based on data analysis, customer feedback, and team performance reviews
• Work closely with the technical support and service teams to ensure customer issues are resolved quickly and effectively.
• Communicate company updates, policy changes, and product/service information to the team.
• Foster a collaborative environment within the call centre and with other departments to ensure seamless operations.
• Identify areas where team members may need additional training or development and coordinate with the relevant sections.
• Ensure all agents are up to date on product knowledge, safety standards, and customer service techniques.
• Continuously improve training materials and processes to adapt to new challenges and technologies in the elevator industry.
• Liase with store personnel for issuance of spare parts
• Ensure emergency stocks at call centre and troubleshooting tools are accounted for and levels are sufficiently maintained
• Perform any other duties and tasks that may be assigned from time to time to support the company’s goals and business needs. This may include, but is not limited to, assisting with special projects, contributing to team initiatives, or supporting other departments as required.

Job Requirement

• Degree in business administration, communications, or a related field is preferred
• Call-centre management experience is required
• Must be conversant in English and a 2nd language
• Excellent telephony skills with a strong customer focus
• Fast learner (especially for service routes and SAP)
• Ability to work well in teams
• Leadership skills and the ability to motivate and develop staff
• Able to maintain composure while under pressure
• Ability to multi-task
• Able to commence within short notice

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

1. Planning and scheduling manpower for day-to-day operations
2. Follow up and keep an update to customer request and feedbacks
3. Work closely with the sales manager and providing accurate schedule to them
4. Send out reminder text/call to customer daily
5. Resolving daily situation if any
6. Responsible for staff performance & discipline
7. Tabulate worker OT and submit to HR monthly
8. Prepare and compile monthly reports to relevant client
9. Prepare new staff on-boarding and off-boarding
10. Monitor training and development needs
11. Other related duties as assigned

Job Description & Requirements

Must be digree holder & WSHC certificate.

Able to handle project. and submit quotation for tender.

able to communication ministry of manpower (MOM) and Building and construction authority (BCA) Officer.

must have Bizsafe level 1 and level 2 certificate.

driving license 2A & class 3 and class 4

minium 7/8 yeras experince in singapore

microsoft office skill.

Job Description:

• Leadership & Strategy: Develop and implement business strategies to achieve company goals.
• Operations Management: Oversee daily operations and ensure efficiency across departments.
• Financial Planning: Manage budgets, monitor expenses, and drive profitability.
• Team Management: Lead and motivate staff, handle recruitment, training, and performance reviews.
• Customer Relations: Build and maintain strong relationships with clients, partners, and stakeholders.
• Compliance & Reporting: Ensure company policies comply with regulations and prepare regular performance reports.

Job Requirements:

• Education: Diploma’s degree in Business Administration or related field.
• Experience: Minimum 3 years in management roles, preferably in a similar industry.
• Skills: Strong leadership, decision-making, and problem-solving abilities.
• Communication: Excellent verbal and written communication skills.
• Other Requirements: Proven track record in strategic planning and operational management.

Job Description:

· Oversee the Production and Sales operations.

. Monitor and Ensure on achieving the Sales Target for the Sales Team.

· Ensuring on compliance of Factory safety Regulations.

· Purchase and ensure on the supply of Raw Materials for the production.

. Prepare Production schedule and ensure all orders are produced as accordingly.

· Ensure on the maintenance of all the Machines & Equipments.

· Conduct orientation and manage training and development of staffs

· Any other Ad hoc duties as assigned by the Company

. Payroll

Job Requirements:

· Minimum Diploma in Manufacturing/Production Engineering and Related etc

· Minimum 4 years of working experience in Manufacturing / Production

. Knowledge of types of Fabric will be an added Advantage

· Ability to manage multiple channels of communication

· Willing to work on weekends and public holidays

· Positive working attitude and self-motivated

. Possess Class 3 Driving Licence

ULTRASOLAR INTERNATIONAL PTE LTD is a leading provider of innovative fitness solutions "Bixeps, is seeking a highly motivated and results-driven Sales & Business Development Manager to spearhead our expansion across the North Asia market, with a strong focus on China.

We are a fast-growing company at the forefront of the fitness technology revolution, offering a dynamic and rewarding work environment. Recognizing the significant opportunity presented by China's rapidly aging population, we are seeking an experienced individual who can leverage their expertise in fundraising for medical devices to drive our success in this key market.

Ideal candidates will possess a strong educational background in a medical device or medical-related field, providing them with a deep understanding of the healthcare industry, regulatory landscape, and patient needs. This role will require extensive travel, particularly to China, to build relationships with key stakeholders, attend industry events, and cultivate strategic partnerships.

In this critical role, you will be responsible for:

• Developing and executing strategic sales plans to penetrate the Chinese market, leveraging your understanding of the healthcare landscape and regulatory environment.
• Building and managing strong customer relationships with key stakeholders in the Chinese healthcare system, including hospitals, clinics, and government agencies.
• Leading fundraising efforts to secure investment for company growth and expansion in China, drawing upon your experience in securing funding for medical device companies.
• Exploring and cultivating strategic partnerships with key players in the Chinese fitness and healthcare industries to enhance market reach and drive sales.
• Representing Bixeps at industry events and conferences in China to build brand awareness, network with potential investors and partners, and gain valuable market insights.

We offer a competitive compensation package, excellent career growth opportunities, and the chance to be part of a passionate and driven team. Join Bixeps and play a pivotal role in shaping the future of fitness and healthcare in China."