Roles and Responsibilities:

- Assist in managing and enhancing the customer visit experience

- Help with crowd control and ensure visitor safety

- Maintain cleanliness and orderliness of the playground

- Manage playground inventory and storage

- Operate and maintain playground equipment

- Support daily check-in and check-out procedures

- Assist with daily event activities and performances

- Perform other tasks as assigned by the supervisor

Preferred Candidate Requirements:

- 18 years or older

- Able to work weekdays, with flexibility for shifts, weekends, and school holidays

- Minimum qualification of a GCE ‘N’ Level Certificate

- Positive attitude with a strong commitment to customer satisfaction, creating a welcoming, energetic, and friendly atmosphere

- Ability to work well with young children and their families

- Flexibility to work shifts, weekends, and public/school holidays

- Able to stand or walk for extended periods

- Previous experience in customer-facing roles is an advantage

We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

JOB DESCRIPTION:

You will be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency (include speaking, reading, writing) - essential to liaise with Japanese customers
• Possess 5-8 years experience in liaising with Japanese business customers
• Possess a Degree or Professional Certificate relating to Japanese Language
• Experience in maritime operations (e.g. ship-owner/operator)
• Proficient in handling B2B technology & software application/platform
• May be required to respond to customers queries during Japan business hours
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

The main responsibilities of this role are to ensure effective and efficient coordination of our Pool vessel operations. Liaise closely with the Pool partners, Fleet Technical Managers, Commercial, Bunker, Claims and Controls teams to identify opportunities within operations for effective fleet performance monitoring and management. Influence the fleet operations team and other associated stakeholders in aligning with the vessel performance management goals and objectives in optimizing TCE. Assist in developing KPI, scorecards, workflow charts, and process maps for the operations team with regard to vessel's operational performance.

• Responsible for daily vessel operations, including issuance of voyage instructions, planning, optimizing and managing voyage bunkers, appoint agents, optimize voyage PnL taking into account speed and tank cleaning instructions.
• Ensure that all financial requirements, funding and invoicing for each voyage are promptly arranged and correctly disbursed
• Process and ensure compliance with relevant charter party requirements and company procedures, relevant voyage or time charter operational information between vessels, brokers, charterers and agents
• Maintain account of bunkers on board and plan for optimized uptake for spot market ships
• Monitor and record all details of voyage performance including off-hire, stoppages and delays within the vessel voyage performance report system, including trends / gap analysis
• Identify opportunities within operational practices which influence performance of vessels
• Arrange all routine invoicing and funding for voyage costs, including agency appointments, non- compulsory pilotage and surveyors' attendance
• Check and advise as necessary relevant voyage, cargo and port documentation required by principals for raising demurrage and off-hire claims
• Maintain and manage all department / fleet operational records, files and databases as per departmental procedures and documentation system
• Render pre-fixture support to commercial department concerning any vessel information requirements, questionnaires, certification and scheduling
• Render post fixture support to commercial department as required during the course of the voyage with pertinent operational information, routing, ETA / ETD, cargo operations, terminal and navigational issues
• Render post fixture support to Claims & Controls team as required for follow up of voyage claims, including providing information on charterer claims, insurance claims & other insurance-related matters to Claims, Commercial and Insurance departments
• Assist with departmental targets and projects
• Actively participate in the development of processes and procedures for the continuous improvement of company procedures
• Undertake activities as guided by company's fuel and operational efficiency initiatives and identify / execute new improvement initiatives within the area in close cooperation with energy management to ensure company-wide alignment
• Analyse vessel voyage performances to identify any underperformance, downtime or any other operational issues and initiate corrective actions
• Proactively analyse, review and make recommendations for improvements in costs, turnaround time, etc. for assigned region
• Liaise with Pool partners/Technical Managers for vetting status and information on voyage screenings by oil majors
• Liaise with the Pool's fleet technical and fleet manning teams for effective co-ordination of spares delivery and personnel transfer.

Requirements

• Minimum 5 years relevant experience in the marine industry
• Sailing experience as a senior officer on Oil/Chemical tankers
• Familiar with the oil tanker industry, especially vessel operations
• Singaporean, PR preferred
• Self-driven person, able to work independently & as a collaborative team player
• Fluent in written and spoken English
• Comfortable with a fast-paced and MNC environment
• Enjoys challenges and adaptable to changes

Competencies

• Attention to Detail
• Customer Focus
• Effective Communication
• Organisational Awareness
• Planning, Prioritising and Organising
• Responding to Pressure and Change

This role will provide administrative and operational support to ensure the smooth admission and discharge of clients.

Location: Tampines Care Home

Client & NOK Engagement Related Scope

• Attend team meetings to discuss and follow up on administrative care referrals for clients where necessary.
• Liaise with external organisations that provide services to meet clients’ and their families’ needs, and refer them to community support organisations if necessary.
• Assist Social Worker to follow up with clients and family members who requires financial assistance.

Administration / Operation

• Participate as part of the administration team to conduct client’s pre-admission, admission and discharge.
• Conduct intake assessment including basic financial counselling and service agreement.
• Establish and confirm source of social facts shown in the social background of all new clients.
• Support Medifund administration and applications in collaborations with Finance and Social Woker.
• Support and work closely with Finance to manage arrears.
• Provide day to day coordination roles and duties between NOKs and Centre.
• Maintain and upkeep administrative documentation of all clients including filing, tracking and updating where necessary.
• Maintain and upkeep Centre’s databases
• Manage and update data into relevant system such as IRMS, ILTC and NMTS.
• Any other duties as assigned by the Reporting Manager/Supervisor

Requirements:

• Diploma in relevant field
• Demonstrate initiatives to identify, plan, develop and implement resourcefulness to find solutions to missing gaps in work processes and mutually benefits stakeholders.
• Good communications and people engagement skills
• Good organisation ability
• Ability to multi-task and eye for details.

Years of Experience Required:

• Candidates without experience are welcome to apply.
• At least 1 to 3 years of relevant healthcare industry experience.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

• The Field Service Engineer provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning
• Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of Veolia’s products
• Provide on-site interpretation of data and technical instruction
• Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures and trends.
• Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
• Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
• Review reported malfunctions and identify / analyze any undesirable trends
• Make recommendations on findings
• Review effectiveness of maintenance actions in order to identify training needs
• Be one of the focal points for assigned account for all matters concerning Veolia products and services and total support, ensuring that both customer and Veolia objectives are met
• Developing and maintaining a customer preference relationship toward Veolia
• Execute value generating plans and coordinate both internally and externally with the customer
• Outlining, presenting and selling the value of Veolia products and services that can benefit customer needs
• Ensure that all the KPIs set by customer are met
• Ensure customer satisfaction by providing high service standards.

Requirements:

• Diploma or Degree in chemical, environmental engineering. Chemistry or equivalent knowledge and experience are welcome.
• Those with experience in water treatment & field service in chemical industry, will be an added advantage.
• Able to work well and excel in a team. Demonstrates leadership qualities.
• Strong communication skills (both written and verbal)
• Possess valid class 3 driving license.

<Job Description>

To be overall in charge of technical support and sales and marketing promotion for Discrete and System Device Semiconductor products for India and ASEAN and Oceania market in collaboration with HQ in Japan. Customers will include Japanese account in India and ASEAN region.

Duties include:

· Product promotion and training

· Solution proposal for customers’ request

· Technical support for customers’ project

· Market Analysis of Discrete and System Device Semiconductor product in ASEAN, India and Oceania

· Prepare product planning proposal

· Plan and following up Design Win and Creating New Opportunities

· Managing, directing FAE staffs under company direction

<Job Requirements>

· Good technical knowledge of Discrete and System Device Semiconductor products to support customers in ASEAN, India and Oceania regions

· Possess strong negotiation and communication skills to work closely with customers, HQ in Japan and group companies in other countries

· Minimum 10 years of experience in Technical Support as well as Sales and Marketing promotion for B2B business

· High proficiency in Japanese language is necessary to communicate and negotiate effectively with HQ in Japan and Japanese base customers

· Frequent travelling is expected.

• The Field Service Engineer provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning
• Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of Veolia’s products
• Provide on-site interpretation of data and technical instruction
• Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures and trends.
• Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
• Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
• Review reported malfunctions and identify / analyze any undesirable trends
• Make recommendations on findings
• Review effectiveness of maintenance actions in order to identify training needs
• Be one of the focal points for assigned account for all matters concerning Veolia products and services and total support, ensuring that both customer and Veolia objectives are met
• Developing and maintaining a customer preference relationship toward Veolia
• Execute value generating plans and coordinate both internally and externally with the customer
• Outlining, presenting and selling the value of Veolia products and services that can benefit customer needs
• Ensure that all the KPIs set by customer are met
• Ensure customer satisfaction by providing high service standards.

Requirements:

• Diploma or Degree in chemical, environmental engineering. Chemistry or equivalent knowledge and experience are welcome.
• Those with experience in water treatment & field service in chemical industry, will be an added advantage.
• Able to work well and excel in a team. Demonstrates leadership qualities.
• Strong communication skills (both written and verbal)
• Possess valid class 3 driving license.

The Service Analyst provides technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements.
He/She is responsible for delivering new and improved capabilities in systems monitoring, recovery and stability aspects of the system.

Job Description:

•Support and assist in regular server maintainance, system accesses, systems monitoring, backups, patching and daily health checks

•Maintain service operations documentation and guides. Develop supporting documentation for all Service Operation activities

•Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity

•Defect fixes and resiliency related improvements

•Assist in investigation of user reported issues

•L2 support

•Develop mitigating and/or preventive solutions

•Support transition phases from project to operations.

•Assist team in Change Approval Board and Pre-commissioning preparations.

•Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.

•Provide application maintenance support (certain activities may occur after office hours).

•Liaise closely with business users and build good rapport.

•Supp vulnerability assessment, capacity management and software lifecycle to ensure timely remediation of identified issues.

•Coordinate production deployment process and administrative account access.

Requirements:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 3-5 yrs of Technical / Application Support experience on multi technology platforms

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Strong Knowledge and understanding of IT industry environment and business needs

• Proven experience supporting Web / Mobile / Client based applications

• Strong knowledge in SAP SuccessFactors, SAP S/4 Hana application with strong analytical and problem-solving skills

• SAP certification is a plus

Enjoy working in a customer-facing position while supporting the operations of a learning centre?

Look no further as AGrader Learning Centre @ Whitesands wants YOU!

Do send us your resume if you are able to...

• Work on weekdays 230pm to 930pm
• Commit for at least 2 days in a week
• Have experience in customer-facing position is an advantage though not a must
• Training will be provided
• Students are welcome!

Do email us at [email protected] if you are interested!

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics.

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

• Counter Registration
• Perform registration and screening of patients
• Perform accurate billing and timely collection of payments
• Comply to clinic facilities readiness
• Consultation Room
• Assist clinicians and/or therapists during clinic consultation.
• Provide proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patient updated in a timely manner.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

Key Responsibilities:

• Team Management:Lead and mentor the Field Application Engineering team to achieve technical excellence.
  Allocate resources effectively to meet customer and project needs.
  Monitor and evaluate team performance, providing feedback and support for professional growth.
  
• Customer Support:Serve as the primary technical point of contact for key customers.
  Understand customer requirements and provide tailored technical solutions.
  Ensure timely resolution of technical issues and manage escalations.
  
• Technical Expertise:Stay updated on industry trends, technologies, and competitor products.
  Provide guidance on product integration, testing, and optimization.
  Conduct technical training for internal teams and external stakeholders.
  
• Collaboration:Work closely with sales, product, and engineering teams to align on customer needs and product development.
  Contribute to product roadmap discussions based on market feedback and technical insights.
  
• Documentation and Reporting:Maintain thorough records of customer interactions and technical solutions.
  Prepare regular reports on team activities, customer feedback, and project outcomes.
  

Qualifications:

• Bachelor's degree in Electronics, Electrical Engineering, Computer Science, or a related field.
• Minimum of 2 years of experience in field application engineering or technical support, with at least 1 years in a managerial role.
• Having knowledge of LoRa is an advantage.
• Strong understanding of LoRa technology, e.g., IoT systems, embedded systems.
• Excellent problem-solving, project management, and leadership skills.
• Outstanding communication and interpersonal abilities.

Preferred Skills:

• Experience working in IoT, automotive, etc.
• Familiarity with C. C++, Pyton and Java languages
• Ability to work in a fast-paced and dynamic environment.

The Category Manager role has a global scope where the successful candidate will lead one or more procurement categories for Sea Sourcing’s growing fleet of vessels. He/She will independently conduct Strategic Sourcing and Contracting activities, manage key vendors in support of the long-term category strategies, apply procurement policy in cooperation with stakeholders, monitor contract compliance and utilization, and perform regular reporting to senior leaders throughout the organization.

Job Responsibilities

• Strategic Perspective: Owns one or more procurement categories; develops and executes long-term category strategies in support of the department and company strategies. Accounts for market situation, market development and internal customer requirements. Prioritizes projects and operational support objectively based on understanding of relative urgency and impact.
• Supplier Management: Monitors contract performance while developing and driving structured supplier relationships. Develops reporting methods and tools to track and benchmark purchase, savings and identify additional areas of opportunity. Establishes and manages favourable vendor relationships to ensure competitive pricing and effective service levels; addresses performance issues related to the vendors and act as the main point of contact for general / performance-related communications with the vendors.
• Sourcing: Independently leads complex sourcing or cost optimization projects through the strategic sourcing and project management processes. This includes demand mapping, creation of complex sourcing events, creation of advanced total cost analyses, negotiations and contracting. He/She interprets data, collaborates with internal stakeholders, leads negotiations with vendors, makes fact-based recommendations, and ensures thorough implementation of new contracts for use by Purchasers of the Sea Sourcing partners.
• Maintenance & Development of Systems: Adheres to required workflows, maintains internal tools for contract and vendor management, purchasing support etc. Develops and/or improves reporting tools and dashboards related to spend management, vendor performance, contract compliance or other matters, in the pursuit of greater efficiency and scalability.
• Supply Management: Collaborates with Supply Chain and Operations to establish cohesive supply planning and distribution strategies globally. Proactively identifies areas of supply risk (demand, supply, environmental and business continuity) and work with stakeholders to develop and implement risk management strategies.
• Teamwork: Performs well in a complex organization where agility is required to serve all stakeholders in line with their requirements and expectations. Ensures procurement of goods and services match the quality required by the respective Sea Sourcing partners’ operations and technical functions. Stays generally aware of major development in other categories and involves himself/herself in the work of colleagues by offering support, guidance, and constructive feedback when relevant. Pro-actively shares best practice.
• Internal Compliance: Is familiar with the Health, Safety, Environmental Protection and Quality Policies and understands the responsibilities and requirements included in Sea Sourcing partners’ policies including their ESG programs. They understand their duty to report any environmental noncompliance via the Sea Sourcing partners open reporting system as per relevant guidelines.

Job Requirements

• Minimum five years’ experience in a Procurement function, with preference for Category Management and/or Strategic Sourcing roles.
• Experience in the maritime industry is a plus, with preference for experience with a vessel-owner or vessel-operator.
• Diploma / Degree in Business, Economics, Finance, Logistics, or related field.
• Strong relationship building and business acumen. Must be able to establish credibility with business stakeholders and influence where needed.
• Maturity to take ownership of assigned categories and projects, and the energy and confidence to drive an agenda of continuous development.
• Ability to understand market dynamics within the procurement category and create own network for success; demonstrate entrepreneurial spirit.
• Ability to deal effectively with ambiguity and resolve multi-party conflicts.
• Fluent English with excellent verbal and written communication skills, including proficient presentation skills.
• Self starter who can work under pressure in a fast-paced environment.
• Proven analytical and problem-solving skills are required as well as excellent attention to accuracy and detail.
• International travel may be required on short notice.
• Must have mobility to attend vessels, suppliers, Sea Sourcing partners’ office locations and service providers.
• Availability via a mobile device outside of office hours.

Job description includes:

• Promoting products and services: Developing advertising campaigns, and creating strategies to acquire and retain customers
• Maintaining relationships: Keeping existing customers engaged and maintaining a strong brand image
• Market research: Gathering, analyzing, and interpreting information about the market and competitors
• Identifying potential markets: Estimating demand and identifying new markets for products and services
• Developing strategies: Creating pricing strategies and other ways to maximize profits
• Communicating: Communicating across various media channels to reach target audiences

Strong leadership, communication, and analytical skills.

• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Maintain quality brand image standards as pass evaluations.
• Supervise, and discipline all store employees (and assistant manager) according to company policy.
• Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management.
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Have the physical ability to perform all duties of a store cashier regularly.
• Understand all information in the daily reporting of store operations.

• Audit & Vetting performance monitoring and preparation for vetting in close liaison with in-house Marine, Operations & Technical Departments
• Arrange office interviews with all stakeholders for seagoing Officers
• Monitor and evaluate the performance of Crew Department personnel
• Prepare crewing budget and follow up crewing account matter
• Maintain, update, and disseminate company instruction to vessel, manning office and concerned parties
• Lead and oversee various activities for the welfare and morale programs for sea personnel and their families and union matters

Job Requirements

• Minimum 5 years of experience in maritime crewing operations
• Proven leadership and team management skills
• Strong knowledge of international maritime regulations and standards
• Excellent communication and interpersonal skills
• Proficiency in crewing management software (Danaos/ShipMate)
• Bachelor's degree in Maritime Studies, Human Resources, or related field (preferred)

Joreen Hung | Reg No.: R24119971

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Hitachi Asia Ltd., a subsidiary of Hitachi, Ltd., serves as the regional headquarters for seven countries across Southeast Asia (Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam). We are constantly increasing our presence through our forays in information & telecommunication systems, power systems, social infrastructure & industrial systems, electronic systems and equipment, construction machinery, high functional materials and components, automotive systems, and home appliances, among many more.

Position Overview:

We are looking for a driven Sales Manager with a deep understanding of the Financial Services Industry to lead business development and customer relationship management in the ASEAN region. This individual will be responsible for driving sales and fostering strategic relationships with large financial institutions such as banks and insurance companies. The Sales Manager will sell innovative Edge Technology and Enterprise Solutions, helping clients navigate their digital transformation while ensuring long-term success and revenue growth.

Job Duties:

• Relationship Building: Establish and cultivate deep, professional relationships with key decision-makers in assigned customer accounts, including C-level executives and senior management.
• Account Planning: Orchestrate the account planning process, developing a clear account strategy, setting financial targets, and identifying critical milestones for 1–3 years.
• Sales Cycle Management: Manage complex sales cycles by leveraging both internal and external resources to ensure successful deal closure.
• Customer Needs Analysis: Continuously assess, clarify, and validate customer needs to ensure the solutions offered are aligned with their business objectives.
• Consultative Selling: Demonstrate consultative sales expertise, articulating clear and concise return on investment (ROI) value propositions to potential clients.
• Revenue Growth: Drive short-term sales results while maintaining a long-term perspective to ensure customer success and sustainable revenue generation.
• Forecasting & Reporting: Provide accurate quarterly forecasting, tracking sales activities, and ensuring revenue delivery is in line with targets.
• Sales Strategy Alignment: Align sales activity with the organization’s business strategy, ensuring that goals and targets are consistently met or exceeded.
• Sales Operations Management: Plan, direct, and coordinate sales operations, analysing sales data to build effective sales plans and set realistic sales targets.
• Market Representation: Represent the company at industry sales and marketing conventions, trade exhibitions, and other key events to drive brand awareness and generate leads.

Key Qualifications:

• Educational Background: Must have at least a bachelor’s degree or higher in Marketing, Business Administration, or Accounting or any related field.
• Professional Experience:Minimum of five (5) to ten (10) years of work experience in selling business solutions, specifically within major service or software vendors.
• Industry Expertise: Proven sales experience working with large banks or insurance companies in the ASEAN region.
• Build Network: Ability to build strong connections with IT departments within financial institutions.
• Sales Performance:Demonstrated consistency in achieving sales targets and driving revenue growth.
• Digital Solutions Knowledge:Preferably experienced in selling banking or insurance-related digital solutions to relevant enterprises.
• Key Account Management: Proven track record of managing key accounts effectively, building long-term, strategic partnerships.
• Credibility with Senior Leaders:Ability to engage with stakeholders at all levels, including CxO executives.
• Language Proficiency:Advanced proficiency in English and Japanese, enabling effective communication with Japanese-speaking clients.
• Customer-Centric: Strong orientation toward customer service with a genuine desire to help clients succeed.

1. Strategic Planning and Execution**

- Develop and implement operational strategies aligned with the organization's goals.

- Collaborate with senior leadership to set long-term objectives and operational plans.

- Monitor and adjust strategies to adapt to market trends or business challenges.

2. Operational Oversight

- Supervise day-to-day operations across departments or teams.

- Ensure processes are streamlined and efficient.

- Oversee resource allocation (staff, budget, equipment) to maximize productivity.

3. Team Leadership

- Lead and motivate department managers and staff.

- Foster a collaborative work environment.

- Establish performance standards and conduct performance evaluations.

4. Process Improvement

- Analyze workflows and identify areas for improvement.

- Implement new systems or tools to enhance operational efficiency.

- Monitor and report on the effectiveness of changes made.

5. Financial Management

- Develop and manage operational budgets.

- Track expenses and ensure cost-effectiveness.

- Oversee financial forecasting and reporting related to operations.

6. Compliance and Risk Management

- Ensure all operations comply with legal and regulatory requirements.

- Identify and mitigate operational risks.

- Establish and monitor policies and procedures to maintain standards.

7. Performance Monitoring

- Set and monitor Key Performance Indicators (KPIs) to track operational success.

- Prepare and present performance reports to stakeholders.

- Use data analytics to make informed decisions.

8. Stakeholder Coordination

- Serve as a liaison between departments and senior management.

- Maintain strong relationships with external partners, suppliers, and customers.

- Address and resolve operational challenges effectively.

9. Innovation and Technology Integration

- Evaluate and adopt new technologies to improve processes.

- Drive digital transformation initiatives within operations.

- Stay updated on industry trends and innovations.

10. Crisis Management

- Develop contingency plans for operational disruptions.

- Lead the organization’s response during emergencies.

- Ensure business continuity planning is in place.

This role demands strong leadership, analytical thinking, and decision-making skills, along with the ability to balance strategic priorities with operational execution.

Eden Strategy Institute (www.edenstrategyinstitute.com) is an award-winning strategy consulting practice focused on social innovation and sustainability. Our distinctive approach to sustainable advantage helps leading global corporations, governments, and non-profit organizations achieve social impact by designing new growth platforms, operations, products, and services. We are growing our Singapore team and are currently recruiting a Consulting Manager. Successful candidates will consult across a wide range of industries and countries, with responsibilities that include leading junior consultants in research, analysis, report and proposal writing, editing, presentations, and advising senior management teams of our Fortune 500 clientele.

We are looking for candidates eligible to work in Singapore that have:

• Passion for strategy consulting, social innovation, and sustainability
• At least 5 years of experience in management consulting, with a proven track record in executing and leading consulting projects, advisory roles for senior management clients, and independent team management
• A Degree in any discipline, preferably also postgraduate qualifications from top universities
• Strong mentoring and coaching abilities with technical consulting skills (e.g., data analysis, quantitative modelling, strategy development) as well as critical core skills (e.g., interviewing, facilitation, presentation skills)
• Ability to structure strategic concepts into executable project components (e.g., workstreams, models, roadmaps)
• Ability to budget resources for multiple concurrent projects, to ensure that deadlines are met
• Openness to debate constructively on project- and firm-related matters
• An entrepreneurial mindset, sense of purpose, and eagerness to learn and mentor
• Strong ownership of projects and internal company initiatives

Interested candidates please send a detailed statement of personal mission; CV; special skills or project portfolio; as well as expected salaries by 23 January 2024 to [email protected]

Oversee all daily office operations and ensure smooth functioning of administrative processes.
Provide secretarial support for other staff.
Prepare and disseminate correspondence, memos and forms.
Liaise with external vendors and service providers for office-related matters.
Liaise with corporate secretary on corporate secretarial matters (e.g. AGM).
Collaborate with the IT team in HQ and external vendors on all IT matters.
Manage inventory and procurement of office supplies, which include stationery and multimedia equipment.
Coordinate office events, meetings and appointments.


Requirements:
Strong organisational and multi-tasking skills.
Excellent communication and interpersonal skills.
Proficiency in MS Office.
Self-motivated to grow and contribute to the company.
Able to think logically and rationally.
Able to persevere and work independently

58 RECRUITMENT PTE. LTD

19C9772

67026282

Assist Manager to oversee a department responsibilities include:

• Hiring and training: Recruiting, onboarding, and training employees
• Setting goals: Establishing goals and objectives for the team
• Delegating tasks: Assigning tasks and responsibilities to team members
• Providing guidance: Supporting and guiding team members
• Monitoring performance: Evaluating employee performance and providing feedback
• Managing budgets: Managing resources and budgets effectively
• Ensuring compliance: Ensuring compliance with company policies and procedures
• Resolving conflicts: Resolving conflicts between team members or customers
• Communicating updates: Communicating business updates to employees
• Creating reports: Creating progress reports for senior leaders

Should have strong leadership, communication, and interpersonal skills. Should also be able to analyze processes and information, identify problems, and develop solutions.

You will be a key member of the R&D Digital Translation team established under the Singapore Maritime Institute. The R&D Digital Translation team develops and operates digital and cyber products and translates R&D projects to real world implementations for the maritime industry.

You will collaborate with fellow product owners, scrum masters, developers, solutions architect and infra engineers to deliver leading-edge digital products to meet the business requirements of the maritime community. You will work with the product owner to define the product strategy and roadmap, gathering and prioritising product and customer requirements and working closely with the product engineering team or vendors to deliver quality digital products. You are pro-active, self-motivated and resourceful team member with good technical or digital knowledge and possess strong influencing and people handling skills. You are constantly looking at new ways to apply digital technologies to meet business needs and can handle multiple projects concurrently.

Key Responsibilities

1. Develop the product strategy, roadmap, business operating model and pricing strategy.

2. Design, develop and manage activities from product definition & planning to product implementation and release.

3. Analyse product performance and redesign as required.

4. Managing the prioritisation and trade-offs between customer experience, business impact, performance and post-launch support.

5. Work with business analysts, developers and/or vendors to ensure timely and quality release of product/enhancements.

Requirements

1. Background in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.

2. Minimum 5 years of relevant working experience in a similar role.

3. Strong vendor and stakeholder management.

4. Candidates with experience in Product Management and Project Management or Agile related certifications such as CITPM, COMIT or PMI, Certified Scrum Master will be an added advantage.

5. Strong analytical, conceptualization and problem-solving skills, combined with the ability to present clearly both verbally and in written form.

6. Motivated by innovation to achieve business goals and customer satisfaction.

7. Excellent written, verbal communication, presentation and negotiation skills.

8. Good interpersonal skills.

The role of a Project Executive is to generate project plans and budgets, and be expected to deliver upon these structured development will provide strategic guidance to teams and project manage in ways that promote the company’s culture. He/She will also oversee the progress of operations.

The ideal candidate will be an excellent leader and will have experience in managing staff of different disciplines to produce results in a timely manner. They will also be able to develop efficient strategies and tactics.

The goal is to ensure that all programs deliver the desirable outcome to our organization.

• Work closely with the Chief Operating Officer to ensure successful delivery of project outputs to schedule and within budgets.
• Develop detailed work breakdown structures and project plans to ensure delivery of agreed outcomes, working closely with clients and the executive team.
• Set budgets for programmes and agree costs with PM Lead and COO
• Identify mulate, organize and monitor inter-connected project
• Decide on suitable strategies and objectives
• Coordinate cross-project activities
• Lead and evaluate project managers and other staff
• Develop and control deadlines, budgets and activities
• Apply change, risk and resource management
• Assume responsibility for the program’s people and vendors
• Resolve projects’ higher scope issues
• Prepare reports for program directors

Key Responsibilities:

Provide legal advice to ensure that company operations and transactions comply with local and international laws and regulations.

Draft, review, and amend legal documents, including contracts, agreements, and other legal paperwork.

Manage the company's intellectual property, including trademarks and copyrights.

Represent the company in legal disputes and litigation.

Collaborate with external law firms to handle complex legal issues.

Qualifications:

Bachelor's degree in Law or a related field, with legal practice qualification.

Minimum of 5 years of relevant experience, preferably in the fintech or virtual banking industry.

Familiarity with commercial law, contract law, and international law.

Excellent negotiation and problem-solving skills.

Good organizational abilities and attention to detail.