• Conduct comprehensive fire risk assessments for properties, identifying potential hazards, and evaluating fire safety measures in place.
• Develop and implement robust fire safety protocols, procedures, and evacuation plans tailored to each property.
• Ensure strict adherence to local, national, and industry-specific fire safety regulations, regularly reviewing and updating safety measures to maintain compliance.
• Conduct routine inspections, fire drills, and safety audits to identify and rectify safety deficiencies and ensure occupants are prepared for emergencies.
• Coordinate emergency responses in the event of a fire incident, including evacuations, alerting authorities, and ensuring the safety of occupants.
• Provide comprehensive fire safety training to property staff, tenants, and relevant personnel, educating them on safety protocols and procedures.
• Recommend and oversee fire prevention measures such as fire-resistant materials, alarms, and suppression systems.
• Maintain detailed records of fire risk assessments, safety protocols, inspections, and incident reports, and provide regular updates to property owners and management.

Key Requirements:

Educational Background:

• Possess a degree in Architecture, Civil/Structural/Electrical/Mechanical Engineering,

Building Science, Project Management, Construction Management, or other related

construction and engineering disciplines.

• Degree must be recognized by relevant Professional Bodies in Singapore (Board of

Architects or Professional Engineering Board) or the Building and Construction

Authority.

Experience:

• Minimum of 15 years of relevant working experience in the building construction

industry.

• Preferably experienced with HDB Projects, having completed at least one project

valued at $3 million or above within the past 5 years.

Accreditation:

• Accredited under the Accreditation of Project Managers scheme (APM) administered

by the Society of Project Managers.

Skills:

• Excellent interpersonal skills with the ability to communicate effectively in both

writing and verbal formats.

Key Responsibilities:

As the Overall Site Project Coordinator, you will lead a team responsible for the day-to-day

operations of the project, ensuring compliance with all relevant requirements and standards.

Your duties will include, but are not limited to:

Project Management & Supervision:

• Oversee and review contractors’ submissions, ensuring compliance with the latest

requirements and timely approval from relevant authorities.

• Supervise and manage contract administration, implementing a comprehensive quality

assurance program to meet contractual quality standards.

• Ensure project cost control and monitoring, maintaining budget compliance.

Quality Assurance & Inspection:

• Manage and maintain projects upon completion, conducting inspections and ensuring

proper handover to relevant authorities.

• Evaluate contractors’ work programs, review major milestones, and recommend

necessary adjustments.

• Establish and implement quality management systems and safety and risk

management plans.

Coordination & Communication:

• Coordinate with site project coordinators and supervisors to ensure compliance with

specifications and approved work methods.

• Manage the contractor’s construction activities, monitor submissions, and clearances

from relevant authorities.

• Conduct quality inspections and initiate preventive or corrective actions as needed.

Problem Solving & Liaison:

• Identify and solve site problems, coordinating with contractors and HDB to resolve

issues promptly.

• Conduct joint verification of contractor’s progress payments and coordinate all

services for timely delivery.

• Respond to emergency matters and liaise with public and relevant authorities for

feedback or claim matters.

Documentation & Reporting:

• Ensure timely submission of reports, processing of progress claims, and handling

claims for extension of time.

• Act as the point of contact for all HDB matters related to the project, including site

visits and meetings.

• Monitor project’s master program and costs, informing HDB of potential overruns and

recommending mitigation measures.

We are looking for a Technical Sales Manager, SEA in UPM Specialty Papers. The position is based in Singapore.

Greetings from your future manager

“We are looking for a passionate and technically skilled individual to join our team as Technical Sales Manager, SEA region. You will be part of our global professional technical network. This role offers the unique opportunity to work with our global function, collaborating with diverse teams across different regions to drive innovation and deliver exceptional solutions to our clients. You will be at the forefront of our efforts to expand our market presence and enhance customer satisfaction. If you are that team player, come speak with us!” -- Area Sales Director, SEA, UPM Specialty Papers

What you will do

• Proactively provide technical competence in resolving performance issues for customers. Develop and maintain claims handling procedures.
• Work closely with local sales and customer service team to create business value by enhancing product performance and service offering. Develop support solutions to meet customer’s quality and development needs.
• Promote UPM Technical Consultancy. Provide input for product and business intelligence by monitoring industry and product trends, keeping abreast of technological developments.
• Represent UPM at customer print and converting sites and developing multi-level contacts to support sales. Develop network across printing, labelling and packaging industry. Attend trade shows, conferences, and related events.
• Develop strong links within all internal functions and interact with mills in Europe and Asia.
• Collaborate closely with UPM Global Technical Network.
• Assume sales responsibilities as required to meet business needs.

Who you are?

• You have a university degree in a relevant field. Experience and knowledge of printing, label and packaging papers will be an advantage.
• You can deal directly with local customers as well as large MNCs and across cultures and regions.
• You are fluent in written and spoken English, have good communication, analytical and interpersonal skills.
• You are a team player and committed to achieving results.
• You have regional experience in Southeast Asian markets and a willingness to travel.

Sr Manager, Group C&B, Group HR

Institution: National Healthcare Group

Family Group: Administration

National Healthcare Group Group HR is hiring a Manager/Senior Manager for it Group Compensation & Benefits (GC&B) team.

JOB PURPOSE

As a key team member of the GC&B team, work with the lead in the planning, formulation and review of C&B programmes and policies at the Group level, NHG’s institutions in attracting, motivating and retaining the right talents to support business strategies.

MAJOR DUTIES & RESPONSIBILITIES

C&B Partner

• Work closely with the Ministries on key sectoral C&B alignment, salary review and policy matters
• Work together closely with site HR on any policy change/deviation request to understand institutional needs and find solutions taking into consideration the system-wide impact. Review/propose recommendations and follow through to get necessary approvals from Senior Management
• Provide guidance on interpretation of C&B policies and practices. Provide consultative support and work with institutions under the NHG Group to roll out C&B programmes

General C&B

• Partner the Lead to manage C&B projects from end-to-end, including conceptualisation, simulations, implementation strategies, communications and change management
• Research and analyse information on compensation statistics, market sentiments and economic indicators to support C&B strategies and initiatives
• Keep abreast of local C&B best practices and legislative changes to ensure compliance
• Work closely with Policy team on review of Group HR policies and HR information systems to ensure alignment with changes to C&B programmes
• Perform job evaluations and job levelling exercises
• Participate in Group level workgroups/projects where C&B expertise is required e.g. conduct role analysis and job evaluation in job redesign exercises
• Participate in other ad-hoc HR projects and activities at the Group HR level as required

Annual Budgeting

• Drive annual HR budget planning and submission for Group C&B
• Plan, review and prepare manpower budget assumptions and projections for submission to Group Finance

Performance Management

• Work closely with the Group HR teams managing the annual performance management exercise, on managing timelines and support on compensation rewards matters. This will include the collation and analysis of cluster-wide annual Total Performance Management (TPM) results in order to simulate bonus and increment
• Prepare data/analysis, design compensation levers for review with Senior Management

Group Insurance

• As a key member of the GC&B team, work together with the other team members on annual Group insurance renewal and submission, working closely with insurance broker where necessary
• This may include working with broker to analyse trends and highlight areas of concern to Management e.g. claims experience, work injury trends etc
• Close liaison with site HR to ensure accurate reporting of data required for insurance renewal

JOB REQUIREMENTS

Education/Training/Experience

• Min Degree in HR Related field / Business Admin or equivalent
• At least 8-10 years relevant working experience in the area of Compensation & Benefits, and experience in healthcare is preferred
• Technical knowledge and hands-on experience in total rewards including salary structure design, salary reviews, market benchmarking competitiveness studies, job evaluation.
• Hands-on knowledge in job evaluation methodologies such as Korn Ferry Hay Group will be preferred.
• Highly Proficient in Microsoft Office applications. Advanced skills in Excel preferred
• Well-versed in local employment laws and regulations such as Employment Act, Industrial Relations Act etc.
• Past experience in HRIS project and implementation will be advantageous.

Personal Attributes

• Numerate, strong analytical skills and has an eye for detail
• Strategic thinking mindset, Forward thinking with an improvement mind-set and appreciates the use of tech to drive smooth work processes
• Inquisitive with strong problem-solving skills
• Strong team player and willingness to guide junior members of the team.
• Possess excellent interpersonal, communication and writing skills
• Comfortable with managing multiple projects concurrently
• Able to thrive in a fast-paced and dynamic environment
• Resourceful and independent

Successful candidates will be hired at Manager or Senior Manager grade depending on qualifications and experience

Position Summary

As a Product Manager, you will be responsible for the Room Air Conditioning (RAC) and Commercial Air Conditioning (Single-splits, Multi-splits, VRF) product portfolio for Southeast Asia & Oceania. You will drive product strategy and innovation across the product portfolio through strong collaboration with key stakeholders in subsidiaries, along with Global Product Management, Product Planning, R&D, Regional Sales, Pre-Sales, Customer Service, Marketing, and Sales Planning teams.

We seek an experienced product enthusiast who thrives on ownership, proactivity, strong communication skills, and cross-functional teamwork. This high visibility role offers opportunities for growth within a fast-paced global company.

You will synthesize diverse ideas on strategy, and planning, build consensus, and execute next-generation product technologies and capabilities.

Roles & Responsibilities

· Champion the Air Conditioner product by executing the product vision and strategy

· Bring expertise and deep knowledge of market needs, identify unspoken pain points and problems

· Stay updated on industry standards and regulations and monitor market trends for sustainable innovation

· Constantly evaluate and enhance product strategy to increase sales and profitability

· Look at Profit and Loss analysis and profit improvement. Analyse financial performance, identify areas for improvement, and develop strategies to enhance profitability

· Thoroughly research markets and competitors to understand implications and develop an action plan

· Lead the ideation, solution creation, and value positioning by leveraging technical acumen

· Compare competitors’ products through benchmarking, analyzing specifications, and pricing

· Drive Product Portfolio Management (PPM) and Product Road Map (PRM) through optimal product mix and pricing strategies for profitable growth

· Provide critical inputs to New Product Development (NDP) / New Product Introduction (NPI) programs during the preparation phase. Act as the liaison between local teams, the SEAO office in Singapore, and the Suwon office in South Korea for alignment to ensure successful product launches

· Develop and implement product launch plans for the Air Conditioner line-up in partnership with local country teams

· Provide product-related inputs for marketing collaterals such as manuals, catalogs, websites, white papers, etc.

· Enhance supply forecasting and product life cycle management processes in line with the product strategy

· Support day-to-day operations for product-related issues and proactively work with key stakeholders

Skills & Qualifications

· Bachelor's degree in Business, Engineering, or a related field

· 6+ years’ experience in product management/development in relevant industries

· Strong business acumen and commercial mindset to connect technology, product features, and customer benefits

· Experience in international, multi-cultural / multi-layered, dynamic environment

· Ability to work effectively across internal and external organizations

· Agility and resilience to work and influence within the Samsung matrix environment at a local, regional, and global level

· Structured and strong analytical skills

· Excellent verbal and written communication skills in English

· Occasional travel within Southeast Asia & Oceania and to Suwon office in South Korea

Job Summary

Serve as the central hub for all internal and external communications within the Senior Services, managing all media matters to ensure a consistent brand message across various platforms. Oversee the creation and dissemination of press releases, published resource materials, and online media content (websites, social media pages) to effectively communicate the division's initiatives and achievements. Utilise data analytics to develop engagement strategies and assist with business development.

Principle Accountabilities

1. Diagnose gaps and identify opportunities through strategic engagement of key accounts/ partners
2. Develop engagement plan, recommend appropriate solutions and track projects progress via a data driven approach
3. Develop deep understanding of the industries and be attuned to MOH/AIC initiatives to support Senior Services engagement sessions
4. Forge effective partnerships with strategic stakeholders including other community care providers, RHS and other healthcare partners, and potential donors,
5. Support outreach, marketing and networking events that will increase awareness and adoption of best practices
6. Work closely with volunteer and programme lead to ensure alignment of communications with Senior Services division
7. Utilise data analystics to understand effectiveness of maketing and communications effectiveness
8. Carry out other responsibilities and duties as assigned from time to time

Nitto Denko Asia Technical (NAT) Centre is looking for a highly motivated Field Marketing Specialist to support business development and operational efforts in the field of medical devices and digital health in new markets e.g. Indonesia.

Established in 2008 and backed by a 100-year-old Japanese corporation, Nitto Denko Corp., NAT seeks to elevate quality of life through innovative biosensing solutions.

We are transforming clinical research and health management through our proprietary technology developed in-house. Our years of research has led to the creation of multiple products, and we are now focused on driving adoption for a connected ecosystem behind our health wearable and a novel urine albumin to creatinine screening medical device. If you are looking to contribute meaningfully to the future of biosensing solutions and do work that can change the lives of people, we would be pleased to learn more about you.

By working with NAT, you will join a multidisciplinary team of thinkers and doers who come from different backgrounds. Everyone on our team is fully committed to realizing the potential of biosensing technologies to improve human health and wellness. You will report to Marketing Innovation Manager, and be responsible for both assigned, as well as self-initiated pilot projects. In the medium term, you will be tasked to assist with commercial planning in alignment with the organization’s business goals which include market research, business model identification and innovation, risk assessment to create sustainable business relationships with partners. You will also lead commercial assessment, discussions, and evaluations with potential collaborators. Your role will be impactful and diverse.

If the above resonates with you, please read on.

You are someone comfortable with ambiguity and will be highly independent. You see and create opportunities proactively and thrive on multiple initiatives in a fast-paced environment. You provide comprehensive assessment with minimal information and can handle both technical discussions as well as business conversations. You have an eye for detail and are a great listener, taking a consultative approach towards internal and external stakeholders. You create trust and optimism in your engagement with people.

Responsibilities and Duties:

• Assist with the identification and sourcing of business opportunities in the field of medical devices and digital health
• Create and develop a range of materials (e.g. presentation materials, fact sheets) to assist with internal reporting and external engagements
• Demonstrate product features and function, as well as support external stakeholders (e.g. customers or partners) with their queries and decision making process
• Drive Go-To-Market by leveraging on the lean start-up methodology
• Execute comprehensive competitive and commercial market research covering commercial traction, regulatory pathways, business model planning and execution
• Initiate and facilitate partner discussions and build a network of trusted partners and KOLs
• Manage internal and external commercial projects and be responsible for documentation and reporting
• Develop financial models and be comfortable with financial valuation methods and concepts such as break-even analysis, IRR, DCF etc
• Collaborate with consulting companies to drive project success and accelerate NAT’s goals
• Contribute to our culture of constant learning and improvement

Requirements:

• Degree in Business Management, Economics, Finance, Business or its equivalent
• At least 1-2 years of experience in digital health or medical device, highly motivated applicants with no prior experience are also welcome to apply
• Track record of successful engagements and negotiations with distributors
• Fluent in English and Bahasa Indonesia so as to liaise with the stakeholders of those speakers, proficiency in Japanese Language is an advantage
• IT-savvy
• Excellent written and oral communication
• Fast learner and team player
• Great time management skills, comfortable handling multiple projects simultaneously
• Possesses an “Always Day One” and execution mindset
• Is comfortable with ambiguity and can thrive independently in a fluid environment
• Focused on problem solving and passionate about our products and mission
• Some degree of international travel will be expected for the role

• Position : Service Engineer - Up to $5,000 - Changi Business Park
• Location : Changi Business Park
• Working hours : 5 Days Work Week – Monday to Friday: 9.00 AM to 5.30 PM
• Salary (commensurate with experience) : Up to $5,000 + Transport Allowance + AWS + Performance Bonus + 14 Days Annual Leave + Medical and Dental benefits + Insurance
• Duration : Permanent
• Industry : Semi-Conductor Industry

Responsibilities:

• Prepare service and spare parts quotations to customers enquiries
• Performing service tasks like in-house repair and on-site commissioning for various gas and water quality analyzers, CEMS and AQMS.
• Troubleshooting analyzer & advising customers on the best solutions in accordance with standard procedures and safety guidelines of Company
• Creating and maintaining strong relationships with customers and providing good services support.
• Liaise and work with customers to address any service concerns and provide solution on the technical problems
• Support project team to perform Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) for project
• Identifying potential opportunities to get new preventive & maintenance contract
• Provide product training to end user and distributor
• Any other ad-hoc duties assigned

Requirements:

• Degree in Engineering (Mechanical, Environmental, Science, Electronics/Electrical Engineering or equivalent qualification)
• Must have knowledge on gas analyzers, CEMS and water quality analyzer
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• Preferably possess own transport

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Overview

Reporting to the Head, Insight and System, RHS Office (RHSO), the appointment holder will help to manage and support the development of digital engagement plans and projects with HealthierSG (HSG) Customer Relationship Management (CRM) system and learning management system. The appointment holder will also support data governance and protection in RHSO.

Job Responsibilities

You will be responsible for the following:

1. Digital engagement with HSG CRM

· Establish a digital strategy for the residents in NUHS cluster using HSG CRM

· Responsible for business-as-usual operations of the CRM

· Monitor progress and update to management on a periodic basis

· Support the HealthSG Taskgroup meetings.

· Support NUHS teams in running campaigns according to NUHS Comms editorial calendar, and NUHS event calendar

· Manage stakeholder engagements to adjust and implement changes to the operational workflows and service delivery for better outcomes

2. Development of RHSO Learning Management System

· Define the strategy and roadmap for RHSO’s learning management system (LMS).

· Devise and optimize workflow processes

· Engage and support stakeholders, perform requirements gathering and ensure operational feasibility.

· Perform procurement of LMS (new or renewal) including contracts and agreements review with internal and external stakeholders.

· Responsible for business-as-usual operations and managing of resources (manpower, budget, etc) for RHSO’s learning management system.

· May include use of multimedia and digital software in graphic design, video editing, web/UI/UX development and animation creation.

3. Data governance and protection

· Work with data protection leads from other Divisions to ensure RHSO compliance with Personal Data Protection Act (PDPA) and MOH’s data-related policies and initiatives

· Provide support/ advice on enquiries from other Divisions for use-cases or initiatives that would require data related actions (e.g. storage, transfer, encryption).

· Provide incident management advice and/or support as needed and ensure that data incidents and breaches are responded to and managed effectively.

· Review Data Sharing Agreements that may be entered into between RHSO and other organizations when needed

· Plan and develop training and communications materials for RHSO staff

Requirements

· A degree from a recognized university, with minimum 7 years of relevant working experience, preferably within healthcare industry

· Relevant working experience in product management for IT or learning management systems (2 years min), with previous deployment of educational IT resources as a plus

· Experience in managing interactions and integration across different departments/teams

· Proficiency in the domain of data protection, data governance and PDPA obligations

· Good interpersonal, written and verbal communication skills

· Previous experience in UI/UX development, digital design, animation and video editing work as a plus

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Global Centre for Asian Women’s Health (GloW) aims to build a global research platform for transdisciplinary endeavours to address major health concerns over a woman's lifespan and across generations. Through its main hub in Singapore, the Centre will engage in multi-disciplinary research to promote women’s health, including a series of diet and lifestyle intervention studies.

Purpose of the role

The project coordinator/manager will play a key role in dietary intervention studies by actively managing and coordinating diet and lifestyle intervention studies in GloW. Responsibilities include development, implementation and monitoring of meal plans, educating participants as needed, collecting dietary data, and performing administrative duties to ensure the studies’ success and compliance. The staff will work closely with Principal Investigators of intervention studies, collaborate closely with the research team, food service team, and other relevant stakeholders, as well as undertake other ad-hoc responsibilities assigned by the Centre’s Director as needed.

Main Duties and Responsibilities

The staff will hold a few key responsibilities, including

(1) Intervention study coordinator:

• Recruit and interview study participants for the intervention study
• Implement methods for collecting dietary data, including detailed food intake records and compliance monitoring.
• Conduct regular assessments to evaluate participants' nutritional status and document any deviations from prescribed diets.

(2) Nutritional Intervention study monitoring:

• Monitor food/nutrient composition for meals developed for intervention study
• Collaborate with the research team to integrate nutritional components into the study design and ensure alignment with research objectives.
• Liaise and coordinate with the Food Service team, providing diet requirements, and assisting in menu and recipe development and analysis as required

Main Duties and Responsibilities

(3) Participant Education and Counseling:

• Provide individualized nutrition education to study participants
• Communicate complex nutritional information and address participants’ questions and concerns about their prescribed meal plans.
• Foster participant compliance by offering ongoing support and guidance, emphasizing the importance of dietary adherence to the research trial.

(4) Administration and Leadership:

• Provide administrative leadership for the trial, ensuring compliance with regulatory, ethics and governance requirements
• Maintain accurate records related to trial administration, participant interactions, and regulatory documentation

(5) Others:

• Any other ad-hoc duties as allocated by the Centre Director

Qualifications

1. Possess a Master's degree (in Nutrition, Dietetics, Food Science & Technology or relevant areas)
2. Strong interpersonal and communication skills
3. Excellent organizational and time-management skills
4. Sound understanding of the research environment
5. Adherence to high standards of professional integrity and ethics
6. Be a Registered Dietitian at Singapore Nutrition & Dietetics Association (SNDA) or other well-recognized Dietitians Association -preferable
7. Preferably with at least 6 years of relevant working experience with the application of nutrition or dietetics background

Qualifications

1. Familiarity with local and global cuisines
2. Independence and adaptability in a fast-paced work environment, adept at working under tight deadlines
3. Commitment to the ongoing development of a positive organizational culture
4. Willingness to continuously learn and stay updated on skills and evidence-based medical and nutrition information
5. Proficient in Microsoft applications (e.g. Excel, Outlook, Word, Powerpoint), online meeting tools
6. Familiar with nutrient databases

Application

Remuneration will be commensurate with the candidate’s qualifications and experience.

Excellent leave and medical benefits by the National University of Singapore.

First round of application review will start on November 20th , 2024. Position will be closed on December 24th, 2024. Only shortlisted candidates will be notified.

Applicants should email 1) a curriculum vitae; and 2) name and contact information of three references.

Get to Know the Role

We are seeking a Senior Manager of Application Engineering & QA to lead a team in providing innovative technical solutions while ensuring quality standards. This role involves overseeing continuous improvement projects, mentoring team members, and collaborating with customers on their technical needs. Additionally, the candidate will handle customer inquiries and manage audits. Knowledge of quality assurance practices and strong leadership and communication skills are essential.

Essential Responsibilities

· Lead a team of Application Engineers to meet company objectives and KPIs while planning and managing Continuous Improvement Projects (CIP) focused on quality, safety, and budget adherence.

· Supervise the design and implementation of technical solutions to meet customer needs.

· Coordinate with product development, sales, and support teams for seamless integration.

· Execute and monitor Application Engineering projects to ensure timely and budget-compliant delivery while staying informed on industry trends and technologies to provide innovative solutions.

· Collaborate with different stakeholders and Japanese counterparts to resolve customer feedback.

· Oversee the development of technical documentation and train users on best practices.

· Ensure compliance with quality assurance practices and industry standards.

· Manage customer audits to uphold quality protocols and address any findings.

· Provide coaching and development opportunities to enhance team performance.

Skills and Competencies Profile

· A Master’s or Bachelor’s degree in Engineering.

· 6 to 8 years of relevant experience, including 2 to 4 years in a managerial role.

· In-depth knowledge of thin-film metallurgy, deposition processes, and related equipment (e.g., Ion Beam Deposition, PVD, CVD).

· Proficient in problem-solving, with the ability to address customer issues through critical and logical thinking

· Familiarity with quality assurance practices, including compliance with industry standards and quality management systems.

· Experience in conducting audits and implementing corrective actions to ensure adherence to quality protocols.

· Proficiency in statistical data analysis tools such as JMP, Minitab, Design of Experiments (DOE), and Statistical Process Control (SPC).

· Strong leadership, coaching, and communication skills.

· Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities.

HOYA Electronics Singapore Pte Ltd is an equal opportunity employer. We are committed to building diverse teams and creating a safe and inclusive workplace that enables our people to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation, and other attributes that make every individual unique.

An offer with HOYA Electronics Singapore is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

HOYA Electronics Singapore does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with HOYA Electronics Singapore.

Overview

The incumbent be responsible to operationalise engagement and operational strategies in support of MOH Healthier SG /Age WELL SG and play a role in the crisis response team.

Job Responsibilities

1. Support Senior Assistant Director/Assistant Director in overseeing/implementing HSG/active SG engagement and enrolment operations
2. Promote and assist residents to enrol into the Healthier SG programme.
3. Undertake role of trainer and briefer of HSG contents to internal and external stakeholders including residents.
4. Assist in the development and update of HSG training contents/materials.
5. Assist and address HSG queries to residents throughout their Service Journey.
6. Assist to support Silver Generation Ambassadors (SGA) and provide the residents a smoother interface to get enrolled and participate in HSG initiatives​.
7. Be familiar on where to find information on HSG General Practitioners clinics (GPs), Active Aging Centres (ACCs), Community Centres (CCs) and HSG accredited activities to guide and assist residents to embark in self-directed or available healthy activities and programs.
8. Assist residents to troubleshoot their issues on their HealthHub App, Healthy 365 App, NUHS App or SingPass (if any).

As part of emergency and pandemic response planning, you are required to support Senior Assistant Director/Assistant Director in crisis response planning and operations. You will play an active role in :

• Ensuring timely escalation of incidents and crises through the role of duty officer
• As part of the RHSO operations command centre, respond to outbreak incidents and exigencies
• Collation, analysis and monitoring of data and trends to inform operational needs
• Coordination of quality and safety incidents, improvement programmes and monitoring of key indicators
• Providing secretariat support to relevant committees and workgroups

Requirements

• Diploma/degree in any discipline, preferably in the Healthcare industry.
• At least 5 – 6 years of working experiences, with at least 2 years in supervisory role.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Possess strong and effective organization skills.
• Able to work in a fast-paced and dynamic work environment, both in indoor and outdoor operational environments.
• Meet vaccination requirements mandatory by law to work in Public Health Institutions (PHI).

• Position : Customer Service or Admin Assistant
• Location : Near Bencoolen MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $3000 + Completion bonus + 12 days annual leave + Medical reimbursement
• Duration : 1 year contract convertible permanent
• Industry : Photoresists and semiconductor

Main Responsibilities:

• Liaising and co-coordinating with customers on sales orders and enquiries
• Invoicing, P/O and D/O, purchasing / receiving
• Order processing
• Administration duties
• Supply chain management duties (back up)

Requirements:

• ITE/Diploma holder with 1-2 years relevant experience
• Possess good customer service & communication skills
• PC literate: MS Office Applications-Excel , Words, PowerPoint and Adobe, ERP systems
• Self-motivated, a team player and can work independently.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

*Part-time Position*

We are looking for a fun-loving, dinosaur-obsessed, big-hearted (do you know some dinosaurs can have up to 8 hearts?!) centre administrator to join our team and keep all the dinosaurs in check!

Your responsibilities:

• General reception duties

• Answering phone calls

• Handling and responding to enquiries in a timely fashion

• Scheduling of cases for the centre

• Handle general therapy/school related administrative duties

• Help with opening/closing of the centre/getting the centre ready each day

• Provide administrative support and update records

• Ad hoc administrative/operations duties as allocated

..if you fit the following Rawr-quirements:

• At least N/O levels qualifications or equivalent

• Meticulous and detail-oriented

• Min 1 year of work experience in a similar administrative role/customer service

• Customer-service oriented, a plus if you enjoy interacting with children

• Compassionate

• Knowledge of multiple languages is a plus

• Care for the clients you serve

Then we want you to join the Dinosaur family! Grab this opportunity with all your claws!

Potential hires can expect competitive remuneration, a fun, casual work environment with colleagues that are open-minded and eager to learn from one another, and respects work-life balance. You'll also get to grow together with a young company.

All ages welcome.

*Please apply with expected salary*

Shaft Line Solutions (SLS) are looking for an experienced leader to develop the East Asia & Australasia region of our transactional Field Service (FS) business. SLS FS is a global team of service professionals with harmonised ways of working and the tools, processes and systems required to deliver the highest quality of services for our customers. In our team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, we never compromise them.

We are now looking for a Field Service Manager, East Asia & Australasia who can inspire and develop a continuous improvement mindset in a multiple country team. A leader who is both safety-focused and passionate about delivering the highest quality of services to our customers. The position is a permanent opportunity. The location for the position is at Pandan Crescent, Singapore.

Your main responsibilities:

• Lead and manage the operations of the transactional field service business for SLS.

• Ensure efficient operations and implement strategic action plans to meet strategic priorities.

• Ensure the end-to-end SLS field service process is followed in Team 4

• Ensure a high level of customer satisfaction.

• Lead and develop high performing teams while coaching, developing, and supporting talent.

• Foster and develop a generative safety culture within the organisation.

• Drive skill development, capacity planning and utilisation rates of service engineers

• Implement, maintain, and develop processes according to strategy and QHSE guidelines.

• Monitor and report on operational performance in relation to QEHS, Financial, Resourcing, Planning, Administration, Skills & Training, Tools & Investments.

Main requirements in this role:

• BSC in Marine Engineering

• Field Service Engineer background is desirable

• Solid experiences in leading Multi-cultural Field Service Team

• Safety-first mind-set with the ability to inspire others to climb the safety culture ladder.

• Commitment to delivering excellent customer service and a passion for continuous improvement.

• 5 years or more experience working within a Service Delivery function within the Marine Industry.

• Knowledge and understanding of SLS products and services is a must

• Good communication and team building skills.

• Marine engineering background is beneficial.

• Well-developed cultural awareness and situational sensitivity.

• Willing and able to travel.

Product area

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Job description

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Additional job description

As an Account Manager, you'll provide advertising solutions to clients in the eCommerce industry. You will work closely with internal teams and external resources to develop Google's proposition in this dynamic industry and develop relationships with clients and agencies to grow client’s business.

Qualifications

Job responsibilities

• Partner with our customers in the e-commerce industry to unlock performance and brand marketing goals with Google solutions.
• Collaborate across a broad range of teams to bring the best of Google advertising products to our customers.
• Build expertise in customer business goals, Google AI solutions and e-commerce industry dynamics.
• Be a trusted business partner for client marketing solutions, and optimize Google Ads in order to maximize results for advertisers.
• Provide excellent customer service to Google's advertisers, identify, and solve client problems proactively and creatively.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.

Preferred qualifications

• Experience in digital advertising and performance marketing, and knowledge of the digital media and advertising ecosystem.
• Ability to build and develop relationships with stakeholders of all levels, including customer and agency levels.
• Ability to operate in a fast-paced, constantly evolving team environment, navigate through ambiguity, and work with minimal guidance.
• Ability to communicate in English and Mandarin fluently to communicate with and serve Mandarin-speaking customers.
• Excellent project management, organization, and investigative skills.

• Position : Marketing Assistant Manager – Up to $5,800 - Ubi
• Location : Ubi
• Working hours : 5 Days Work Week – Monday to Friday: 9.00AM to 6.00PM
• Salary (commensurate with experience) : Up to $5,800 + Performance Bonus + 14 Days Annual Leave
• Duration : Perm
• Industry : Hair Care Industry

Responsibilities:

• Develop strategies for maximizing brand visibility, recognition and engagement during trade shows and/or for overall branding
• Conceptualize, plan, and execute engaging events aligned with the brand's image and goals
• Develop and implement effective public relations launch strategies for new products, services, or initiatives while evaluating the success through post-event analysis
• Cultivate media relationships to secure coverage and manage press releases. Build and maintain relationships with journalists, bloggers, and influencers
• Craft clear and compelling copy for various mediums, including social media, blog posts, and newsletters
• Act as a spokesperson for the brand and facilitate media interviews when necessary. Act swiftly to manage and mitigate potential public relations crises
• Develop and implement a robust CRM loyalty program to enhance customer retention and engagement. Analyze customer data to tailor loyalty initiatives for maximum impact
• Devise and execute digital marketing campaigns while extablishing partnerships to generate leads for hair services & trade events to drive sales
• Optimize promotional activities to increase footfall and customer satisfaction
• Utilize SEO, social media, and other digital channels to drive online engagement
• Any other ad-hoc duties as assigned.

Requirements:

• Minimum Degree in Marketing, Business or related field
• Minimum 5 years of related work experience in FMCG or beauty industry
• Proven experience in marketing roles, with a strong background in trade and retail marketing, branding, lead generation & CRM
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

Role Purpose

To develop and implement strategic plans for assigned categories within the framework of a disciplined category management business process so as to achieve company’s financial goals and objectives, improve market share, customer satisfaction and productivity performance measures for the company

Responsibilities

• Drive and achieve category sales, gross profit, income goals and objectives of assigned categories through monitoring trends within the market segments; developing strategies to grow the market share of assigned categories; and to plan strategies to counter competition.
• Develop and implement a good inventory management process so that there is an optimum product mix that focuses on customers’ needs and the process achieves shrinkage reduction objective.
• Develop and implement promotional plans that bring excitement and incremental sales to the stores.
• Develop and implement placement and planogram strategies that improve category turnover and positively influence customer shopping behavior.
• Oversees the implementation of category strategies as well as the development of the private label or house brand products.
• Ability to build strong relationships with business partners and is well-informed of consumer, market and industry trends
• Works in a dynamic environment were expected to regularly review market and industry trends to drive appeal of merchandise mix to target customers.
• Develop and implement a competitive pricing strategy that delivers value to our customers.
• Establish collaborative retailer / supplier relationships to maximize income/ terms / discounts to improve sales and profitability of category.
• To develop Weekly / Monthly Category Analysis Report of the assigned categories.
• Manage and evaluate promotion effectiveness to achieve maximum profitability for the categories

About You

• Graduate with a diploma or university degree in business or marketing field.
• Possesses a minimum of 4 to 6 years of relevant experience, ideally within the retail or FMCG sector.
• Experience in a customer-focused industry, possessing expertise in merchandising, marketing, and entrepreneurial skills.
• Well-versed in industry trends and market dynamics, with excellent presentation, negotiation, and interpersonal abilities.
• Strong analytical skills to interpret data and generate valuable insights.
• Energetic, creative, and highly adaptable with a collaborative mindset.
• Fluent in English, with strong written and verbal communication skills.
• Organized, decisive, determined, and persistent individual.

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Location: Tampines North

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We’re looking for an Account Executive to join our Commercial team, drive revenue through the acquisition of new job vacancies in the Singapore SMB segment. This will be achieved by acquiring new accounts, increasing wallet share of existing accounts, and collaborating with service teams to maintain a high level of client satisfaction.

What You’ll Be Doing

You will be hunting leads and farming existing clients, measured by the number of newly acquired jobs from both books, and ultimately revenue from Startups and SME clients. The role will demand face-to-face interaction and expect you to build valuable relationships with clients at various levels.

In this role, you will:

• Grow the business by acquiring new hiring partners, measured by total newly acquired companies, jobs, and revenue from new clients
• Grow the business by expanding share of wallet from existing clients, measured by total new jobs and revenue from existing clients
• Cross-sell various Glints’ products and services across our offices within Southeast Asia
• Collaborate with the Sales Development team to effectively acquire the requisite number of leads
• Collaborate with the other sales teams such as Recruiters and Product Marketing to effectively meet the company’s strategic objectives in terms of sales, profit, and growth targets.

Why You Should Join Us

• You will become a part of an exciting, fast-growing tech startup in Southeast Asia, poised to become the leader of the Edutech and HRTech space in the region
• You will have great influence on our business or the processes, and get the chance to work with a driven team, backed by experienced investors and advisors
• You will also be directly exposed to the fastest growing emerging markets in the region (Indonesia, Vietnam, Philippines, Taiwan etc.).
• Autonomy: You are joining a versatile team where you will be given lots of autonomy and trust to build the your own pipeline of business leads from scratch

Who We Are Looking For

• Min. 1 year of working experience in B2B service sales and/or account management
• Proven track record of exceeding or high achievements in individual targets in terms of closing deals and gaining revenue, either in sales, account management, or similar function
• Great organisational skills with the ability to prioritise, and is able to forecast accurately (at least 2 quarters ahead)
• High attention to detail, with a process and solution-oriented mindset
• Someone who loves winning and earning high commissions
  

Let’s Realize Human Potential.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

What is Glints?

Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential.

Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.

Our tech-enabled approach to recruitment and career discovery connects more than 3 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency. Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.

Who We Are

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, is what guides our decisions and actions, and is what makes us special.

#RIIBCOH:

1. Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)
2. Integrity: Have courage, be guided by the truth, don’t be afraid
3. Impact: Missionaries, not mercenaries
4. Beginners’ Mindset: Stay humble, don’t be attached to ego
5. Customer Obsessed: Customers First
6. Ownership: Care intensely about the mission and take responsibility
7. High Standards: Dream big and deliver epic outcomes fast

Where we work

Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.

Learn more about Glints and our culture at bit.ly/glintsculture.

Job Description
Executes campaigns and supports tactical activities (E.g., In-person event, email marketing, digital marketing)
Liaise with internal and external stakeholders and assist with project management duties (including logistics and milestone management) for related marketing events
Monitor and track progress of campaigns using various marketing metrics and provide post-event evaluation, reporting and analysis
Collaborate with sales teams to identify and capitalize on opportunities to strengthen lead generation activities
Sourcing new sales opportunities through inbound lead follow-up and outbound cold emails
Conduct market research and analysis to evaluate trends, branding awareness and competition ventures

Requirements
Bachelors Degree in Marketing or relevant discipline
Minimum 2 years of similar Marketing experience within ICT Industry
B2B Event Management or Content Creation experience will be an advantage
Proficient in MS Office and marketing related software/ tools (HubSpot, Canva, Adobe Photoshop, Adobe Illustrator etc.)

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Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Company Brief:

Triflex is a German family-owned business with more than 40 years of experience in manufacturing and distributing a wide range of reliable and lasting waterproofing solutions for the protection of buildings. The core competence of Triflex is the field of waterproofing systems and coating materials for the construction sector. Triflex's production, development and central functions are brought together in Minden, Germany and is successfully represented worldwide and in the Asia Pacific region, through our sales and distribution office in Singapore.

Our organizational culture is characterized by positive collaborations, respect, trust and cohesion across teams and cultural boundaries. With our company hierarchies being flat and decision-making paths are short - this is the right environment for those with innovative ideas and impulses. Our employees receive appropriate intensive introductory training and continue to support them in their professional development with a wide range of internal and external training opportunities. As an innovative employer, we offer exciting jobs with interesting prospects and a high degree of creative freedom. Reliability, focus on service and innovation are the values we work by every day in our customers’ interest.

Interested applicants may submit their resume by email to triflex.asia@triflex .com with the subject format– Applicant Name: Technical/Engineering Services Manager (Waterproofing)

Job description:

We are seeking specialist to fill in the role of a Technical/Engineering Services Manager for waterproofing construction projects in Singapore. The successful applicant's primary responsibility is to provide support for Triflex waterproofing product application to all our customers. He will work closely with building contractors, engineers, site supervisors and facility managers to create solutions for waterproofing challenges and to demonstrate application techniques waterproofing projects. This is a challenging and rewarding opportunity for an ambitious individual with a passion for specialist waterproofing products and the desire to make a real difference in the building industry.

The successful applicant shall be responsible for:

1. Product presentations and demonstration

2. Development and implementation of technical training program for applicators

3. Analysis of project site requirements

4. Assessment of business opportunities for Triflex products

5. Support on clients' project execution throughtout its term

6. Safety briefing and risk assessment

7. Applicator training and competency check

8. Compliance oversight (method statement, safety protocols, building standards)

9. Client relationship building (decision makers, designers / planners, project execution team)

10. Reporting and documentation (project status, technical meetings /trainings)

Qualifications Required

1. Minimum 3 years working experience as a site supervisor for building envelope construction, specializing in waterproofing, roofing, flooring or tiling.

2. Well acquainted with various building envelope materials and construction methodologies.

3. Extensive experience in handling waterproofing materials, application techniques, industry standards, as well as local regulations and building codes for waterproofing in Singapore.

4. Proven track record in working with project engineers, building contractors and property owners.

5. Able to understand shop drawings and specification documents.

6. Demonstrated ability to build rapport and maintain strong relationships with customers and partners.

7. Able to understand shop drawings and specification documents.

8. Fluent in both spoken and written English, knowledge of local language is an advantage.

9. Must be physically fit, mentally agile and able to work under varying work schedule.

10. Possesses class 3 driving license in Singapore.

Required Soft Skills

1. Able to present confidently and convincingly to a wide variety of audiences/ groups.

2. Teamworking, relationship-building and influencing skills.

3. A methodical approach to work, organized and time conscious.

4. Reliable and prudent in the use of company resources.

5. Resourceful, analytical, focused on solution-based approach.

6. Open-minded and self-directing.

Educational Requirements

Minimum ITE in an industry-relevant field of study (Building Construction).

Others:

Singaporeans only.

Commencement date:

Able to start work immediately.

· Ensure compliance with company and industry policies and procedures.

· Maintain fruitful relationships with current customers and establish good relationships with new ones.

· Manage daily operations, especially customer service and finance activities, and make improvements as needed.

· Oversee and manage all aspects of the business such as HR, Sales and Operations.

· Review trade area and identify new market opportunities.

· Keep in line with company growth strategy.

· Meet or exceed company profit goals.· Source, train, coach and develop staff.

· Address customer issues and concerns promptly.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Understand the market, competitors and brand environment.

· Assist in any ad-hoc duties when assigned.

Requirements:

· At least 5 years of managerial exposure.

· Excellent communication and writing skills.

· Strong problem solving and analytical skills.

· Excellent organizational and leadership skills.

· Ability to multitask and manage multiple projects at once.

· A drive to reach sales and service goals.

· Ability to strategize and plan ahead.

· Well verse in English and Mandarin to liaise with Mandarin speaking clients.

· Able to work shifts hours/weekends/public holiday.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for an IT Service Manager to grow our business.

Responsibilities

• Managing the system monitoring tool to proactively identify and prevent the system issues and trigger the incident management with different team.
• Overseeing day-to-day defect management for critical incidents, providing regular updates, and ensuring timely resolutions.
• Overseeing the entire planned maintenance cycle for customer’s critical services by coordinated approval for maintenance work and notification.
• Align with Outsourcing Management Framework and Implement the outsourcing practices for IT outsourcing.
• Manage the IT Outsourcing Risks of a group of service providers engaged to ensure the outsourcing risk exposure over the key processes are within Risk Policy.
• Conduct site visits to assess the compliance to established processes of outsourced services/activities.
• Assess and mitigate outsourcing risk to an acceptable level and recommend follow-up action or facilitate risk acceptance.
• Conduct validation to ensure issues/risks noted during site visits are rectified or mitigated adequately & timely.
• Collaborate with the relevant stakeholders (Group Risk/Compliance/Legal/Audit/Ops Risk/Subject Matter Experts) to address Outsourcing Risk-related matters.
• Conduct risk-related briefings and/or training to service providers, where appropriate.
• Perform peer review(s) on site visit documentation to ensure quality assurance.
• Establish the process to proactively monitor the service quality.
• Support operational and process improvement initiatives on service providers.

Requirements

• Bachelor’s degree in accountancy, Business or Banking and Finance will be preferred.
• 3+ years of experience in IT Operations and/or IT Outsourcing Governance in the above functions.
• Experience in conducting outsourcing due-diligence and risk assessment for public cloud service providers.
• Familiar with Outsourcing guideline issued by MAS and ABS.
• Good interpersonal and communication skills.
• Possess good control mindset and able to understand a broad range of operational issues.
• Self-starter and ability to multi-task.
• Strong planning, organizational and analytical skills.
• Attention to details and good analytical skills.
• Ability to work independently, with strong planning and organization skills.
• A team player with the ability to drive and complete initiatives independently.

On behalf of our client, we are looking for a suitable candidate to join them as a Customer Support Assistant

Job description

• Reports to Contact Centre Team Lead

• Handle customer service hotline and provide the first level of support from multiple Channels

• Resolve customer queries efficiently and escalate problems/issues promptly.

• Follow Standard operating procedures closely.

• Work as a team and ensure that the contact center service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent

• Minimum C5 for English O level

• Preferably with 1 to 2 years of working experience in a call centre environment and/or service-related industry

• 3 Rotating shifts - day and night with shift allowances

Morning shift: 730am to 5 pm

Day Shift:1pm to 10.30 pm

Night shift: 10.30pm to 8am

Knowledge or Skills

• Pleasant disposition with good communication skills

• Fluency in a second language

• Computer literate and good typing skills

Work location: East (near to MRT station)

Type: Permanent

EA Registration: 22C0971|EA License No.: R21101298

As general manager, you will oversee your local office, and be responsible for the overall performance of that team.

You will thus have some involvement in all aspects of the business. You will work with clients; manage your team and address internal issues; liaise with Omnicom stakeholders; and play a role in new business too.

You will line manage the most senior members of the account management team. This means conducting regular appraisals of these individuals, and frequent check ins – both 1-on-1s and group management meetings. You will guide these individuals in the management of more junior members of the account management team. While you will not line manage these people yourself or work as closely with them, you should seek to develop a relationship with everyone in your team, and ensure they are able to approach you where necessary.

You will support your team to address performance matters when they arise, delivering difficult messages in a sensitive but clear way, and liaising with HR when necessary.

Generally you will not line manage people in your office, who sit in other functional teams (eg platforms, talent or new business). Nevertheless, you should have a healthy working relationship with these individuals, and have a clear picture of their work and how they can maximize their impact at the local level.

You will set up account teams for success. Working closely with the senior management team, you will monitor and adjust capacity, workload and distribution.

You will be responsible for hiring and promotion decisions within the account management team and work closely with Mother Tongue’s Head of Training for effective onboarding. You will also identify training requirements across the senior team in general, and address these needs.

You will serve as the figurehead of the agency locally. As such, you should attend industry events and work to improve the profile of the business in your area among both prospective clients and employees. In new business, you will be supported by the business development team who will work to the same aim and have more of a focus on converting opportunities.

With your team, you are responsible for ensuring Mother Tongue’s global culture is adopted and embraced locally – while allowing for some minor differences according to local customs. Likewise, you should ensure that our standard processes and ways of working are followed consistently.

You will coordinate with other Omnicom entities, particularly within the eg+ Group. You should develop relationships with key stakeholders at our sister agencies, and ensure they understand and think positively of Mother Tongue’s offering and ways of working.

You will collaborate with the central management team in London, and act as a bridge between the central group and your local office. This will involve conveying information and implementing decisions taken centrally and communicating the needs and preferences of your office to central management. At the same time, you will share your thoughts and ideas around the global business and consider the broader organization beyond your office. As part of this, you should develop positive relationships with your counterparts in other offices.

You should keep abreast of industry developments and identify both threats to and opportunities for Mother Tongue – whether in your market or internationally. Likewise, you should have an overview of what is happening within your team and the performance of your office, identify trends whether positive or negative, and ways of either amplifying or correcting these.

With regards to clients, you should only be acting as the day-to-day lead on accounts by exception. However, it is important you have a relationship with senior stakeholders on your biggest local relationships, and your highest priority accounts. Your role here is to ensure that our key clients know they are a priority for us, that they have a senior sponsor they can come to in the case of any challenges, and for you to have a clear picture of the relationship – and potential opportunities for growth.