Job Overview

We are seeking a dedicated and capable Retail Assistant Manager to support the Retail Manager in overseeing the daily operations of our retail outlets. The ideal candidate will assist in managing store performance, coordinating with teams, and delivering excellent customer service. This role is perfect for individuals who are passionate about retail management and eager to develop their leadership skills while contributing to business success.

Key Responsibilities

Store Operations:

• Assist in managing day-to-day operations of multiple retail locations to ensure efficiency and consistency.
• Coordinate with inventory and logistics teams to maintain appropriate stock levels and product displays.
• Ensure that all retail locations adhere to company policies, procedures, and operational standards.
• Address and resolve operational challenges promptly to ensure smooth store operations.

Sales & Customer Experience:

• Support the Retail Manager in developing and implementing strategies to achieve sales targets.
• Monitor store performance and provide suggestions for improvement.
• Assist in managing promotional activities and campaigns to drive customer engagement and revenue.
• Ensure consistent delivery of excellent customer service across all locations.
• Handle customer feedback and complaints in a professional and timely manner.

Team Supervision & Development:

• Assist in recruiting, training, and onboarding new retail staff.
• Provide guidance and support to team members to enhance their performance.
• Coordinate team schedules, assign tasks, and ensure smooth workflow.
• Organize and lead team meetings to communicate updates and align with company goals.
• Foster a positive work environment to boost morale and encourage teamwork.

Compliance & Safety:

• Ensure all retail locations comply with workplace safety regulations and local laws.
• Conduct periodic checks to ensure proper implementation of health, safety, and hygiene practices.

Requirements:

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• 3-5 years of experience in retail operations or supervisory roles.
• Strong organizational and multitasking skills to manage multiple store locations.
• Proven ability to meet and exceed sales goals.
• Excellent communication and interpersonal skills for interacting with customers, teams, and stakeholders.
• Proficiency in computer applications, including:
• Microsoft Office Suite (Excel, Word, PowerPoint).
• POS (Point of Sale) systems and retail management software.
• Familiarity with inventory management and CRM tools.
• Analytical and problem-solving skills to address operational and team challenges.
• Knowledge of retail trends and customer preferences.
• Multilingual proficiency is a bonus.

Why Join Us?

• Opportunity to gain valuable experience managing retail operations.
• Work in a dynamic and fast-paced environment with a supportive team.
• Comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• A clear career path with opportunities for advancement within

Responsibilities:

• Training Design of Training Development Projects

a) Designing and aligning Learner-centric Pedagogies into each Training Development project - using established templated framework, to meet the defined Learning Objectives.

Training Development work

• Training Development work

a. Development of new Lesson Plans (LPs) and review of existing LPs to incorporate/align with the latest Lesson Objectives, Content and Methods of Instruction (MOI) required to meet the desired Training Outcomes.

b. Development of new Lesson Materials (LMs) and review of existing LMs to align with revised LPs in terms of the Lesson Objectives, Content and Methods of Instruction (MOI). New/reviewed LMs should be in digital/electronic form so that they can be loaded, archived, accessed and transmitted on the Authority's web-based Learning Management Systems (for online and classroom learning), and also be editable using software applications. LMs shall include (but not limited to) the following:

1. Instructional Resources and Aids
2. Reference Publications (excluding the Authority's SOPs, Safety Guides and/or as defined by the Authority)
3. Presentation Slides (with interactivity up to simple branching scenarios)
4. Formative Assessment Questions/Quizzes (using online/web-based applications or embedded into presentation slides)..
5. Training Videos
6. Lesson Notes and Handouts
7. Instructor/Facilitator's Guide
8. Assessment questions and scenarios/injects as well as assessment rubrics for Written & Oral Assessment Methods and Practical Assessment Methods and upkeep of the assessment question and scenario banks.

• Project Management

a. Manage and ensure the effective delivery of Training Development services to the clients. These include coordinating and schedule the Training Developers to fulfil the planned and ad-hoc training development services as required by the Authority. The detailed coordination arrangement or Standard Operating Procedures (SOP) governing the programme management shall be developed by the Contractor and approved by the Authority for implementation.

Job Requirements

• Diploma in Adult and Continuing Education (DACE) or equivalent.
• Experience in developming a lesson plan (or equivalent) and drafting of document
• Developing training material such as slides and handouts and blended learning materials for eLearning
• Competency in instructional design with expertise in development. Experience in content development project management with experience in all phases of the instructional design processes
• Knowledge in IT systems
• Experience in Dreamweaver, Flash, Adobe Creative Suite, Articulate, Lectora and web page creation skills using HTML, XML and other web technologies

Attachment Description

This position reports directly to the Director, his / her main goal is to identify opportunities for business growth and create marketing strategies based on those opportunities to meet and exceed revenue goals.

The business development manager will be responsible for overseeing the implementation of business development strategies to heighten company profitability. Duties include working with several collaborative business partners, identifying business opportunities to pursue, and creating business proposals to support their ideas and growing existing partnerships.

Specific Responsibilities

Individual to be involved in:

1. Formulate business development strategy and in-charge of the entire business development process

2. Execute business development initiatives through market research, networking and enlarging footprints in target markets

3. Develop new networking collaboration channels in assigned territories, market, channels, both online/offline

4. Prepare and deliver pitches to external parties like clients, partners and/or potential investors

Technical Skills and Competencies

1. Strong verbal and written communication abilities.

2. Capability to seek out new business opportunities and resources and to adapt effectively to a variety of situations.

3. Superior abilities in project management, multitasking, and decision-making

4. Capability to acquire the Research & Strategy skill

Duration

- 6 months

- Mid-Career Pathways Programme

ABOUT THE ROLE

As a Product and Operations Manager, you will be responsible for the installation, maintenance, and troubleshooting of LED lighting systems. Your role involves working with various LED technologies, ensuring optimal performance, and provide technical support. This position requires a combination of technical expertise, problem-solving skills, and a commitment to deliver high-quality LED solutions. You would also be responsible for the selection of suitable LED products, and vendors for various projects.

RESPONSIBILITIES

• Installation and Configuration: Install and set up LED lighting systems in accordance with specifications and industry standards.
  Configure LED controllers, drivers, and associated components to ensure seamless functionality.
• Maintenance and Upkeep: Conduct routine inspections and assign technician maintenance of installed LED systems to identify and address any issues promptly.
  Replace faulty components and perform upgrades to enhance system performance.
• Programming and Tuning: Program LED controllers and drivers to achieve desired lighting effects and meet customer requirements.
  Fine-tune LED systems for optimal brightness, colour accuracy, and energy efficiency.
• Troubleshooting: Diagnose and troubleshoot technical issues with LED installations.
  Collaborate with cross-functional teams to identify and implement effective solutions.
• Quality Assurance: Ensure that all LED installations meet quality standards and comply with safety regulations.
  Conduct testing and validation procedures to guarantee the reliability of LED systems.
• Customer Support: Provide technical support to customers and address inquiries related to LED systems.
  Offer guidance on best practices for optimal system performance.
• Understanding NovaStar system, ColorLite & Huidu system. Maintain cloud technologies Vnnox and Colorlight for LED content management.
• LED Project planning and assign resource allocation to execute the project.
• Liaise with Vendor on the LED specification and delivery.
• Onsite LED survey, LED design, specification and measurement.
• Provide LED recommendations to customers and sales
• Support sales in the quotation and tender bidding.

REQUIREMENTS

• Diploma or Degree in Electrical Engineering, Electronics, Mechatronics, or related field
• 2-5 years working with LED systems (Installation, Maintenance, Troubleshooting)
• Familiar with LED technologies like NovaStar, ColorLite, Huidu, Colorlight and Vnnox
• Experience in project planning, resource allocation, and working with various vendors
• Strong technical expertise in LED systems, programming and tuning controllers
• Knowledge of quality assurance and safety regulations for LED installations
• Customer support and communication skills
• Project management capabilities and willingness to travel for site visits and review installations by technicians
• Strong problem-solving skills and ability to work independently

Work Location:

• Ang Mo Kio

Roles & Responsibilities

The Business Development Manager will play a pivotal role in expanding our client base, identifying new business opportunities, and fostering relationships with potential clients. This position requires a strategic thinker with a strong sales background who is comfortable working in a results-driven environment.Key

Responsibilities:

Market Research: Identify and evaluate new business opportunities in the fire protection and safety industry. Analyse market trends, competitor activities, and potential client needs.
Client Acquisition: Develop and execute strategies to acquire new clients, focusing on industries and organizations that require fire protection systems and services.
Relationship Management: Build and maintain strong, long-term relationships with clients, partners, and key stakeholders to drive business growth.
Sales Strategy: Develop and implement sales plans, targets, and projections to achieve revenue goals.
Proposal Development: Prepare and present business proposals, presentations, tenders and bids. Negotiate contracts in alignment with company standards.
Cross-functional Collaboration: Work closely with the service team to ensure a seamless client experience and the delivery of promised services.
Reporting and Analysis: Provide regular updates on sales activities, pipeline status, and revenue forecasts to management.
Requirements:· Proven experience in business development, sales, or a similar role within the fire protection, safety, or construction industry.· Strong understanding of fire protection systems and services is an advantage.· Excellent communication, negotiation, and presentation skills.·Strategic thinker with strong analytical skills and a proactive approach to identifying new opportunities.· Ability to work independently and manage multiple projects simultaneously.· [Preferred qualifications, such as a degree in business, marketing, or a related field.]· Proven sales track record.

Job Overview

We are looking for a visionary and results-driven General Manager (Business Development) to lead the strategic growth of our organization. The ideal candidate will be responsible for identifying new business opportunities, forging strong partnerships, and driving revenue growth. This role demands exceptional leadership skills, a deep understanding of market dynamics, and the ability to lead cross-functional teams to achieve business objectives.

Key Responsibilities

Strategic Planning:

• Develop and implement strategic business development plans to achieve organizational growth targets.
• Analyze market trends, customer needs, and competitive landscape to identify growth opportunities.
• Collaborate with senior leadership to align business development strategies with company goals.

New Business Opportunities:

• Identify and pursue new markets, customer segments, and partnership opportunities.
• Build and maintain strong relationships with key clients, partners, and industry stakeholders.
• Lead negotiations for contracts, partnerships, and business agreements.
• Develop and present proposals to potential clients and stakeholders.

Revenue Growth:

• Drive revenue generation by exploring innovative strategies and diversifying income streams.
• Work with marketing and sales teams to design and implement campaigns to attract new customers.
• Monitor and evaluate the success of business initiatives to ensure profitability.

Team Leadership:

• Lead, manage, and mentor the business development team to achieve performance targets.
• Set clear goals and expectations for team members and conduct regular performance reviews.
• Foster a collaborative and high-performance work environment.

Networking and Relationship Management:

• Represent the company at industry events, conferences, and trade shows to enhance brand visibility.
• Maintain ongoing communication with existing partners and stakeholders to strengthen relationships.
• Act as the primary point of contact for high-level business negotiations and discussions.

Operational Efficiency:

• Establish systems and processes to streamline business development operations.
• Monitor and report on key performance indicators (KPIs) related to business growth.
• Ensure compliance with legal, financial, and regulatory requirements in all business dealings.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred).
• Minimum of 8-10 years of experience in business development, sales, or strategic management, with at least 3 years in a leadership role.
• Proven track record of driving business growth and achieving revenue targets.
• Strong understanding of market research, competitive analysis, and customer acquisition strategies.
• Excellent negotiation, communication, and presentation skills.
• Proficiency in computer applications, including:
• Microsoft Office Suite (Excel, Word, PowerPoint).
• CRM software (e.g., Salesforce, HubSpot).
• Analytics tools for market research and forecasting.
• Strategic thinking and problem-solving abilities.
• Ability to lead and inspire teams in a fast-paced, dynamic environment.
• Multilingual proficiency is an advantage.

Why Join Us?

• Be at the forefront of driving strategic growth and innovation in the company.
• Work in a collaborative environment that values leadership, creativity, and results.
• Competitive salary and a comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• Opportunity to influence and shape the business development strategy of a growing organization.

Job description

Admin & Account in charge of all aspects of admin and accounting work, produce full set of accounts for Group and subsidiaries. The manager is responsible for daily operation activities of accounting to ensure the function of finance is organized and filings for administrative work must be well maintained. She must provide accurate financial statements and management accounts monthly to accomplish compliance with corporate policies and statutory reports requirements.

The manager demonstrates a leading role in working with a team of finance, admin, purchasing and sales to comply with good internal control, liaison with external auditors, bankers, authorities and regulators. The manager must keep update with the changing of statutory FRS requirements and tax laws to determine the implications of such changes to internal financial reporting.

Strong analysis of data helps to improve the performance of finance and position of the Organisation, develop good internal control that is applicable, suitable for accounting policies to meet all requirements of reporting. Monthly and yearly reports are required by the management, the manager may require working with the other department leaders to help the Organisation's overall internal admin & account strategies.

a) Prepare monthly financial statement of reports

b) Maintain monthly approval of journal entries

c) Planning for annual financial audit schedules

DUTIES & RESPONSIBILITIES

General accounting functions

1. Responsible for daily activities of admin & accounting and filing system to ensure all functions are well organized

2. Implement policies and procedures with emphasis of SOP for internal controls to prevent possible fraud and errors

3. Calculate costs for different types of activities and cost controls for each department

4. Defining specific deadlines for the monthly closing and yearly closing and ensures compliance with the same.

5. Maintain accurate journal entries and allocations are properly supported and documented.

6. Ensure the correctness and classification of expenses recorded in the SAP system.

7. Extract data and provide analysis to the management for decision making

8. Manage accounts payable and receivables, budget and forecast activities to help the organisation determine the working capitals and fund strategies

9. Prepare assets, liability, prepayment, accrue accounting entries

10. Prepare financial statements and disclosure notes

11. Reviews of financial statements to ensure accuracy and reasonableness of Profit and Loss, Balance Sheet, Cash Flow and Statement of Equity of both holding and subsidiary company

12. Prepare consolidated management reports and provide analysis and recommendations to the directors to improve the company’s performance

13. Manage to update on Chart of Accounts and other accounting information

14. Liaise with external auditors and ensure all accounts are in place for the annual financial year-end audit

15. Liaise with SAP consultant regarding accounting and administrative SAP functions and improvements of various standard financial reports when necessary

Administrative functions

16. Ensures timely renewal of company insurance policies

17. Ensures timely renewal of company electrical license and renewal of contract with electric power retailers.

18. Administrative works for EDG project supported with government grants

19. Ensures availability of office supplies

20. Other admin ad-hoc duties as required

21. 5.5 day work week

Roles & Responsibilities

Responsibilities:-

Supervise daily warehouse activities and team members, including quality assurance, inventory control, space management, logistics, floor productivity, inbound & outbound shipping and delivery arrangement- Meet all the KPI targets regularly and analyze productivity and develop actionable plans for loss prevention- Manage logistics for transporting items to customers and company facilities, communicating with drivers to ensure efficient delivery of packages-Comply with export regulations and deliver products to customers accurately

Requirements:-

Three or more years of experience in warehouse management, candiates with experience working in B2B chiller/cold room with 5 to 7 degrees will be highly preferred- Excellent problem-solving skills and leadership qualities- Possess strong communication and interpersonal skills, with a good command of English- Ability to work collaboratively with all levels of company staff- Ability to deliver effective feedback, both written and verbal- Work experience in a start-up is highly preferred.- Possess high proficiency in Microsoft Office (Microsoft Excel, PowerPoint and Word)

Job Overview

We are seeking a highly capable and results-oriented Shop Sales Manager to oversee operations across multiple shop locations. The ideal candidate will be responsible for driving sales performance, ensuring operational excellence, and leading teams to deliver outstanding customer experiences. This role requires a hands-on leader who thrives in a dynamic environment and can balance strategic planning with daily operational management.

Key Responsibilities

Sales Strategy & Business Growth:

• Develop and execute sales strategies to achieve and surpass revenue targets for multiple shops.
• Monitor sales trends, identify opportunities for growth, and implement action plans to maximize sales performance.
• Organize and oversee promotional activities to attract customers and boost sales.
• Analyze sales data and provide actionable insights to senior management.

Operations Management:

• Ensure smooth day-to-day operations of all shop locations, focusing on operational efficiency and consistency.
• Conduct regular site visits to monitor shop performance and identify areas for improvement.
• Collaborate with inventory teams to maintain optimal stock levels and prevent shortages or overstocking.
• Ensure all shops comply with company policies, procedures, and industry regulations.

Team Leadership & Development:

• Recruit, train, and mentor shop teams to enhance their skills and performance.
• Set clear performance goals for staff and provide regular coaching and feedback.
• Foster a positive work environment that encourages teamwork and high morale.
• Organize regular team meetings to communicate updates and align on business objectives.

Customer Experience:

• Ensure excellent customer service standards are maintained across all shops.
• Address customer concerns and resolve issues promptly and professionally.
• Gather customer feedback to implement improvements and enhance satisfaction.

Compliance & Safety:

• Ensure all shop operations comply with workplace safety standards and local laws.
• Regularly review processes to ensure adherence to company policies and compliance requirements.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in sales or shop management, preferably across multiple locations.
• Proven ability to meet and exceed sales targets consistently.
• Strong leadership and organizational skills with experience managing diverse teams.
• Excellent communication and interpersonal skills to interact with teams, customers, and stakeholders.
• Proficiency in computer applications, including.
• Microsoft Office Suite (Excel, Word, PowerPoint).
• POS (Point of Sale) systems and retail management software.
• CRM tools and sales analytics software.
• Familiarity with digital marketing tools is a plus.
• Strong analytical and problem-solving skills for addressing operational challenges.
• Knowledge of local market trends and customer preferences.
• Multilingual proficiency is an added advantage.
• Awareness of workplace safety standards and regulatory compliance.

Why Join Us?

• Opportunity to manage and grow operations across multiple shop locations.
• Collaborative and fast-paced work environment that values innovation and excellence.
• Comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• Be part of an organization that invests in professional development and career growth.

We are looking for a compassionate and dedicated individual to assist our Matron in ensuring the smooth operation of our Home while maintaining the highest standards of care and compliance with government regulations. This role offers a unique opportunity to make a meaningful impact in the lives of our residents and support our caregiving team.

Key Responsibilities:

• Assist the Matron and Staff Nurse in delivering quality care to residents and overseeing the efficient day-to-day operations of the Home.
• Plan, organize, and oversee the work assignments of the nursing and caregiving team to ensure optimal workflow.
• Ensure the safe storage, packing, and administration of medication in compliance with safety standards.
• Support the implementation of policies and practices to maintain high standards of care and operational excellence.

Key Requirements:

• Leadership Skills: Ability to inspire, motivate, and guide the caregiving team toward achieving shared goals.
• Interpersonal Excellence: Strong communication and relational skills to foster positive interactions with residents, families, and staff.
• Problem-Solving Ability: Capability to identify and resolve issues efficiently and effectively.
• Time Management: Proficiency in organizing tasks and managing time effectively to meet deadlines and priorities.
• Organizational Skills: Meticulous attention to detail to ensure smooth operations and compliance with standards.

Join us in making a difference— apply now to be part of our dedicated team!

Job Overview

We are seeking a strategic and results-oriented General Manager (Business Management) to lead and oversee the operations, financial performance, and strategic direction of our organization. The ideal candidate will possess exceptional leadership skills, a strong business acumen, and the ability to inspire teams to achieve business objectives. This role focuses on ensuring operational efficiency, driving profitability, and fostering sustainable growth.

Key Responsibilities

Strategic Leadership:

• Develop and implement strategic plans to achieve organizational goals and drive business growth.
• Monitor industry trends, market conditions, and competitors to identify opportunities for expansion.
• Collaborate with stakeholders to align business strategies with the company's mission and vision.

Operational Oversight:

• Oversee all operational aspects of the business, ensuring efficiency and adherence to policies.
• Identify process improvements to enhance productivity and streamline operations.
• Implement systems and procedures to monitor business performance and ensure compliance.

Financial Management:

• Develop and manage budgets to optimize resources and achieve financial targets.
• Analyze financial reports, identify risks, and implement cost-control measures.
• Drive revenue growth and profitability by identifying new income streams and optimizing existing ones.

Team Leadership & Development:

• Recruit, mentor, and manage senior staff and department heads.
• Set performance goals and conduct regular evaluations to ensure high productivity.
• Create a positive and inclusive work environment that fosters collaboration and innovation.
• Lead organizational change initiatives and ensure effective communication with employees.

Business Development:

• Identify and pursue new business opportunities and partnerships to expand the company’s footprint.
• Collaborate with sales and marketing teams to create strategies that increase brand visibility and revenue.
• Represent the organization at industry events, networking opportunities, and client meetings.

Customer & Stakeholder Relations:

• Build and maintain strong relationships with clients, partners, and other key stakeholders.
• Ensure that customer satisfaction remains a priority in all business activities.
• Manage stakeholder expectations and ensure transparent communication.

Compliance & Risk Management:

• Ensure adherence to legal, regulatory, and ethical standards in all business operations.
• Monitor risks to the organization and implement mitigation strategies.
• Conduct regular audits and evaluations to ensure compliance and operational excellence.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field (MBA preferred).
• At least 8-10 years of experience in senior management or business leadership roles.
• Proven ability to drive business growth and achieve organizational goals.
• Strong understanding of business operations, financial management, and strategic planning.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in computer applications, including:
• Microsoft Office Suite (Excel, Word, PowerPoint).
• ERP systems and business management software.
• CRM and analytics tools.
• Analytical and problem-solving skills to make data-driven decisions.
• Ability to thrive in a fast-paced and dynamic environment.
• Multilingual proficiency is a bonus.

Why Join Us?

• Lead a forward-thinking and innovative organization at the forefront of [industry/sector].
• Competitive salary and a comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• Opportunity to shape the strategic direction and growth of the company.
• Collaborative and inclusive work culture with opportunities for professional development and advancement.

Job function:

• Provide sales and customer service support
• Handle customers’ questions and provide effective solutions for customers’ issues
• Sales Order Processing: Quotation and Sales Order
• Handle daily sales orders & ensure smooth daily operations of the department.
• Handle customer complaints, to provide appropriate solutions and alternatives within the time limits. Follow up to ensure resolution
• Keep records of customer interactions, process customer accounts
• Mail out and management of sampling stocks manage customer database
• Proper filing of customer information records.
• Assist in business travel arrangements, hotel booking, air ticket booking, airport pick-up service
• Search for vendors and negotiate with vendors on hotel rates and office supplies
• Support the maintenance of office facilities and equipment
• Purchase stationery/other office supplies, and make good inventory control
• Arrange the printing of staff business name cards, company envelopes, paper with company letterhead
• Provide admin support in company events and marketing activities
• Provide HR administrative support
• undertake any other duties assigned by the Company

Requirement:

· At least 8 years of experience in an administrative role

· Customer service experience is preferred

· Positive attitude and self-motivation

· Mature, responsible, able to work independently

· Possess strong communication and interpersonal skills, able to relate to people from different

culture and languages

· Strong command in written & spoken English & Chinese to handle customers’ queries and complains

· Able to handle confidential information with discretion and integrity

· Proficient in MS Office Applications

· Knowledge in social media applications

• Designs, implements, and refines product development, testing, and manufacturing processes.
• Manages staff and assigns tasks to engineering and technical personnel.
• Strives to improve efficiency and sustainability of processes and product designs, and to reduce waste.
• Helps to create and oversee project budgets and engages in cost management strategies.
• Advocates on behalf of team members by securing adequate resources for success.
• Communicates technical information to non-technical stakeholders, including investors and potential customers.
• Maintains high level expertise in their field or sector.
• Assures that processes meet quality and safety compliance guidelines.
• Collaborates with other team leaders and departments.
• Forges and maintains relationships with suppliers and customers.

We are looking for a dedicated Customer Care Officer to join our team. As the first point of contact for our valued customers, you will handle inquiries, resolve complaints, and ensure a seamless customer experience. If you thrive on problem-solving and enjoy helping others, this role is for you!

Key Responsibilities:

• Respond to customer inquiries via phone, physically and chat promptly and professionally.
• Resolve issues by providing accurate information or escalating as needed.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with internal teams to ensure quick and efficient resolutions.
• Identify opportunities to improve the customer experience.
• Meet performance metrics, including response times and customer satisfaction scores.

Qualifications:

• High school diploma
• Proven experience in customer service or a related role.
• Strong communication and interpersonal skills.
• Proficiency with CRM systems and basic office tools (e.g., Microsoft Office).
• Excellent problem-solving skills and ability to stay calm under pressure.
• Multitasking and organizational skills.

Able to speak English/Chinese as you are require to communicate with technical team and support team.

5.5 days work week.

Job Scope:

• Communicate and coordinate with customers regarding sales orders and inquiries.
• Provide high level telephone, email and web chat support to our customers
• Handle invoicing, purchase orders (P/O), delivery orders (D/O), and manage purchasing and receiving tasks.
• To coordinate with operations management to carry out customer requests/appointments/changes etc effectively and efficiently.
• Process customer orders efficiently.
• Perform general administrative duties.
• Complete other ad-hoc tasks assigned by management.

Requirements:

• Minimum ‘O’ Level or at least 1 year of relevant experience.
• Possess a service-oriented mindset with excellent customer service skills.
• Proficient in Microsoft Office

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a System Process Manager in Singapore. The position is based in our HQ at Ang Mo Kio.

As a System Process Manager, you will:

Play a role in enforcing a control mechanism to ensure price integrity, stringent controls and check on processes and mapping; and implementing initiatives and control which would involve in-depth studies of current control at various level in GSBM process flow, structure and business models to ensure that there is continuous improvement of the organization's efficiency and effectiveness.

• Work closely with IT team and Commodity team to enhance in improving the current business processes.
• To support documentation of all E-business control processes.
• Work closely with process owners and GSBM team to identify potential opportunities for improvements.
• To work with IT in reviewing the need for Digitization process in GSBM.
• System enhancement to improve work efficiency.
• Coordinate with Sites, HR and GSBM to support on training materials and schedule training if required.
• To work on Leadtime tracker with GSBM to ensure alignment of the market condition.
• To support any SAP related issues like EDI, VMI/Inventory Portal and system linkage issues
• To support department on functional knowledge and skill set on intranet posting.
• Review current system process for improvement.
• Align current GSBM system processes across the commodity at AMDS and TPS to ensure one system to be applied.
• Perform any other duties as assigned.

What skills and experiences are we looking for?

• Degree in Business Studies, Supply Chain Management, Computer/IT or relevant discipline.
• Minimum of 8 years’ experience in process mapping/review, streamlining and/or re-engineering, including at least 5 years in a managerial role.
• Prior working experience in the electronics manufacturing industry or consulting firms will be advantageous.
• Knowledge of Quality Management Systems and/or Frameworks.
• Excellent communication, presentation, and interpersonal skills.
• Strong business acumen, self-starter and able to work independently.
• Strong analytical skills with good initiative and a strong drive for success
• Excellent interpersonal communication skills, resourceful and independent.

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Global Venture Family.

Disclaimer:

By submitting your application to Venture Corporation Limited

and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment.

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: [email protected]

The Manager will be responsible for overseeing automotive maintenance projects and supporting the Engineering and Operations Control team through innovation and data analysis. The role requires expertise in project execution, optimizing maintenance processes, and leveraging data analytics to drive operational efficiency. The Manager will also play a key role in implementing technological advancements and continuous improvement initiatives to support business objectives.

Key Responsibilities:

1. Project Management for Corporate Fleet:

• Oversee projects, from planning and execution to monitoring and closure.
• Ensure all maintenance activities align with safety standards, quality control, and regulatory compliance.
• Coordinate with cross-functional teams to ensure timely and cost-effective project delivery.
• Manage project timelines, budgets, and resources effectively.
• Track and report project progress to senior management and key stakeholders.

2. Support Engineering & Operations Control:

• Collaborate with workshop operations teams to drive improvements in fleet maintenance operations.
• Develop and implement data-driven strategies to enhance operational performance, including efficiency, productivity, and resource utilization.
• Use data analytics and KPIs to monitor and evaluate the performance of maintenance processes.
• Assist in the development of dashboards and reporting tools to provide real-time insights into maintenance performance and equipment health.

3. Innovation & Continuous Improvement:

• Identify opportunities for innovation and process improvement in automotive maintenance operations.
• Stay up-to-date with the latest trends in automotive engineering and operations control to ensure the company remains competitive.

4. Stakeholder Collaboration:

• Work closely with internal teams (Engineering, Operations, IT, etc.) and external partners (vendors, subcontractors, etc.) to ensure alignment on project goals and execution.
• Engage with senior management to align project outcomes with business strategy.
• Provide technical guidance and support to the maintenance and operations teams.

5. Resource & Team Management:

• Lead training initiatives to ensure that teams are proficient in the latest tools and technologies related to automotive maintenance.

Key Qualifications:

• Bachelor’s degree in Mechanical Engineering, Automotive Engineering, or related field.
• Minimum of 5-7 years of experience in automotive maintenance, project management, or engineering operations control, with at least 2 years in a managerial or supervisory role.
• Proven experience managing complex automotive maintenance projects. PMP or similar certification is advantageous.
• In-depth knowledge of automotive systems, fleet maintenance, and data analytics.
• Strong analytical skills and experience with data analysis tools to optimize operations.
• Experience implementing new technologies, driving process improvements, and promoting innovation.
• Strong written and verbal communication skills, with the ability to influence stakeholders and present data-driven insights.

Competencies:

• Strong problem-solving and critical thinking skills.
• Proactive approach to identifying and implementing solutions.
• Ability to manage multiple priorities and projects simultaneously.
• Ability to work effectively in a fast-paced and dynamic environment.

Working Conditions:

• Office-based with regular visits to automotive maintenance sites and operations centers.
• Occasional travel may be required to meet with external vendors and stakeholders.

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a Manager, IT (Cybersecurity) in Singapore. The position will be based in our corporate office in AMK.

As a Manager, IT (Cybersecurity) , you will :

As a Cybersecurity Manager for Venture Group, you will play a critical leadership role in protecting the company’s global digital assets across the organization globally. You will be responsible for developing, implementing, and maintaining a comprehensive cybersecurity strategy that ensures the safety and security of our networks, systems, and data.

In this role, you will oversee the Corporate Cybersecurity Headquarters function, coordinate with Global Site IT leads, manage security operations, and lead the team in responding to and mitigating cybersecurity threats. You will be the key escalation point for cybersecurity incidents across the organization and ensure compliance with internal and external security standards.

• Lead the development and implementation of cybersecurity strategies, policies, and standards to safeguard global operations.
• Manage and mentor the Corporate Cybersecurity Team while coordinating with Global Site IT leads to ensure effective security measures across all sites.
• Oversee security technologies and solutions, including monitoring, analysis, and the mitigation of potential cyber threats to Venture Group's assets.
• Manage relationships with security vendors and lead the successful implementation of security projects across global sites.
• Oversee regular penetration testing, vulnerability scans, and remediation efforts to strengthen security posture.
• Develop strategies and lead the response to security incidents, conducting investigations, and driving continuous improvement in security protocols and practices to ensure swift recovery from any security breaches.
• Plan and organize security awareness programs and conduct ongoing training and phishing simulations to enhance security culture.
• Work closely with Group IT Pillars, business stakeholders, and external partners to align security policies with business needs and regulatory requirements.
• Ensure compliance with ISO27001:2022 ISMS and other relevant standards by developing and maintaining security documentation and managing internal and external audits.

What skills and experiences are we looking for?

• Degree in Information Technology/Information Security or related field.
• Minimum of 8 years of relevant experience, including at least 5 years in a managerial role.
• Experience and knowledge in enterprise security solutions such as XDR, PAM, SIEM, Email & Cloud Security, DLP, ZTNA, SOAR, IAM, IIOT Security will be beneficial.
• Experience in managing enterprise-scale security projects, from proof of concept (POC) to successful implementation.
• Proficient in IT security governance and architecture, including a knowledge of IT network security and cloud-based technologies.
• Proven understanding of the current vulnerabilities, incident response, and mitigation strategies used in cyber security.
• Proficient in IT security governance, risk management, and network security architecture.
• Experience in performing security solutions POC, evaluation, testing and track record of security project management for successful implementation and roll-out.
• Security certification (CISSP, CISM, CISA, CCISO) is an added advantage.
• Strong leadership, problem-solving, and decision-making skills with experience in cross-functional collaboration.
• Demonstrated ability to communicate complex security concepts to both technical and non-technical audiences.
• Experience with ISO27001 ISMS is highly beneficial.

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Global Venture Family.

Disclaimer:

By submitting your application to Venture Corporation Limited and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment.

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: [email protected]

For more details, please refer to our privacy policy at Personal Data Protection Policy of Venture Corporation Limited.

Job Description

Job Scope:

The person will oversee the M&E projects from engineering design inception to completion, ensuring compliance with building regulations and specifications; and managing manpower and other resources.

The person will be working with site personnel, and site activities and be highly involved in the following aspects of the business but not limited to the below:

· Project management, site meeting, and coordination

· Engineering & technical study, identify variation works and submit accurate cost implications.

· Able to schedule, supervise and control sub-contractors to carry out their works accurately and timely in accordance with the contract drawings and specifications.

· Experience in M&E contracts, documentation, and having an established network of vendors, suppliers & contractors will be an advantage.

· Undertake Adhoc duties as assigned.

Job Requirements:

· Good knowledge of various types of M&E systems with piping and cables used in factories, especially in Semiconductor factories, Chemical systems

· Experience in the Semiconductor industry, design/knowledge of general construction M&E works, is an advantage

· Independent individual with a drive to make things work.

· Highly communicative and Self-motivated individual.

· A MUST ability to communicate in Mandarin and English, and work with tight deadlines.

· Possess relevant safety and work certificates (BCSS, WAH) is an advantage

Interested candidates, please send your updated resume in MS Word format including the followings:

(1) Current & expected salary
(2) Reason(S) for leaving
(3) Date of availability

(We regret that only shortlisted candidates will be notified)

Responsibilities:

• Lead and manage residential and condominium interior design projects, ensuring timely delivery and alignment with client objectives and design vision.
• Develop and maintain project timelines, budgets, and resource allocations, ensuring projects deliveries.
• Work with the team, architects, and contractors to create unified design solutions and coordinate projects effectively.
• Oversee the design development process, from conceptualization to final implementation, ensuring that all design aspects meet the quality standards.
• Providing regular updates on project progress and address any concerns or adjustments to the team.
• Attend site visits, conduct quality checks, ensure design intent is adhered to.
• Prepare and consolidate drawings, project documentation, including reports, specifications; review and check drawings;
• Ensure that all project activities comply with policies and procedures, and relevant industry standards and regulations.
• Foster a collaborative and creative environment within the design team, contributing to a positive and productive workplace culture.

Requirements:

• Bachelor’s degree in Interior Design, or a related field.
• Experience in managing residential or condominium interior design projects.
• Excellent project management skills, with the ability to handle multiple projects concurrently.
• Familiarity with design standards specific to residential and high-rise condominium developments.
• Strong proficiency in design software (AutoCAD, SketchUp, Photoshop, Microsoft office, GSuite etc.).
• Exceptional attention to detail, organizational skills, and problem-solving abilities.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with clients, consultants, contractors, suppliers, and team members.
• Proven ability to manage project budgets and timelines efficiently.
• Experience in both project management and design roles.
• Comprehensive knowledge of local authorities’ compliance, design practices and materials.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Lead Project Manager (Scrum Master), you will lead a team supporting Software Applications Product Development for the Defence account (Gov+), you will be responsible for driving the project development and management of technology products. You will work closely with cross-functional teams to ensure products meet user needs and business objectives. This role requires a blend of technical knowledge, business acumen, strong communication skills, experience in business consulting and analysis, leading teams across different product modules, and close collaboration with the Product Owner.

What will you do?

Product Development

• Product Vision and Strategy:Define and communicate the product vision and strategy.
  Develop and maintain the product roadmap, ensuring alignment with business goals.
  
• Research and Analysis:Conduct research to identify customer needs and pain points, but at the same time reference similar products in the market.
  Analyze data to inform product decisions and identify opportunities for innovation.
  
• Stakeholder Management:Collaborate with cross-functional teams, including engineering, design, Change Management, and Client.
  Communicate product vision, strategy, and updates to stakeholders at all levels.
  
• Requirement Gathering and Prioritization:Gather and prioritize product and customer requirements.
  Translate business requirements into technical specifications for the development team.
  
• Product Development:Manage the product development lifecycle using agile methodologies.
  Work closely with development teams to ensure timely and high-quality delivery of product features.
  
• User Experience and Design:Ensure the product delivers an excellent user experience.
  Collaborate with UX/UI designers to create user-friendly and engaging interfaces.
  
• Product Release and Change Management (Internal Users):Plan and coordinate product releases, working with Change Management teams to develop release strategies.
  Monitor product performance post-release and gather user feedback for continuous improvement.
  
• Performance Tracking and Reporting:Use analytics and key performance indicators (KPIs) to track product performance.
  Report on product metrics and make data-driven recommendations for enhancements.
  
• Collaboration with Product Owner:Work hand in hand with the Product Owner to ensure seamless execution of the product strategy.
  Align the product roadmap with the product backlog, ensuring that strategic priorities are reflected in development tasks.
  Participate in sprint planning and review meetings to maintain alignment between strategic goals and development efforts.
  Communicate insights, customer feedback, and strategic direction to the Product Owner to inform backlog priorities.
  Jointly define and review acceptance criteria for features to ensure they meet both business and technical requirements.
  
• Team Leadership Across Modules:Lead and coordinate efforts across different modules of the product.
  Foster collaboration and communication between teams working on various product components.
  Ensure integration and consistency across modules to deliver a cohesive product experience.
  Ensure that product features are consistent and harmonized across different modules and components.
  Mentor and guide team members to enhance their skills and performance.
  

The ideal candidate should possess:

• 10+ years of experience in product management, preferably in IT or software development
• Candidates with domain knowledge of logistics & service maintenance operations will have an added advantage
• Prior experience in defence, homeland security and public sector related projects are preferred.
• Proven experience in project management and using agile methodologies.
• Demonstrated experience in conducting research/survey and analysis.
• Experience in business consulting and analysis, including:
• Identifying and analyzing business processes to recommend improvements.
• Conducting stakeholder interviews and workshops to gather requirements.
• Developing business cases and feasibility studies for new initiatives.
• Analyzing data and creating reports to support business decisions.
• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• Due to the project nature, only Singaporeans are encouraged to apply.

Certifications & Skills:

• Strong technical knowledge of software development and innovative technologies in the market.
• Proficiency with product management tools (e.g., Jira, Trello, Aha!), and collaboration tools (e.g., Slack, Microsoft Teams).
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Leadership and team management experience.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Job Descriptions:

• Site preparation and co-ordination.
• Identify and develop new business opportunities to achieve sales target by reaching out to new clients and making presentations or pitches about air-con products and company.
• Preparation and submission of documents.
• Coordinate, liaise and manage various project stakeholders onsite to ensure that project requirements are being met.
• Prepare, create and plan detailed work schedules, manpower and resource.
• Ensure that contractors carry out works in a safe manner with the necessary risk assessments and workplace safety measures in place to manage project risks.
• Have the ability to understand Engineering drawings and perform basic engineering calculations, designs and etc.
• Coordinate the safety management system onsite.
• Follow up with the project and report on the process of the project to higher management.
• Facilities Management for company premises / buildings.
• Any other ad-hoc projects and duties as assigned by reporting manager and/or management.

Requirements:

• Minimum Diploma/Bachelor’s Degree in Mechanical/Electrical Engineering or its equivalent.
• Good knowledge of Singapore standards and code of practice.
• Good communication and interpersonal skills.
• Able to work independently.
• Target oriented in a fast-paced environment.

Responsibilities:

• Site preparation and co-ordination.
• Identify and develop new business opportunities to achieve sales target by reaching out to new clients and making presentations or pitches about air-con products and company.
• Preparation and submission of documents.
• Coordinate, liaise and manage various project stakeholders onsite to ensure that project requirements are being met.
• Prepare, create and plan detailed work schedules, manpower and resource.
• Ensure that contractors carry out works in a safe manner with the necessary risk assessments and workplace safety measures in place to manage project risks.
• Have the ability to understand Engineering drawings and perform basic engineering calculations, designs and etc.
• Coordinate the safety management system onsite.
• Follow up with the project and report on the process of the project to higher management.
• Facilities Management for company premises / buildings.
• Any other ad-hoc projects and duties as assigned by reporting manager and/or management.

Requirements:

• Good knowledge of Singapore standards and code of practice.
• Good communication and interpersonal skills.
• Target oriented in a fast-paced environment.
• Those with more experience will be considered for Director.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

We are seeking a dynamic and experienced Senior Manager, International Business Development to lead and expand our global presence. This role requires a strategic thinker with a proven track record in driving international growth, fostering partnerships, and achieving revenue targets. The ideal candidate will bring deep expertise in market analysis, relationship management, and cross-functional collaboration to help our organization thrive in new and existing international markets.

Be Part of Our Success

Market Development

• Identify market opportunities and generate leads to support the growth of opportunity pipelines for the Line of Business (LOB).
• Develop and implement strategic plans to penetrate new international markets while strengthening (Line of Business) LOB position in existing regions.
• Create comprehensive business plans, including market entry strategies, risk assessments, and financial forecasts.
• Provide inputs for product development by the Line of Business (LOBs) to ensure product competitiveness for markets of interest.
• Secure contracts and meet the international business orders target.

Customer & Partner Relations

• Build and maintain strong relationships with key stakeholders, including clients, distributors, and local authorities to promote ST Engineering presence and branding in markets of interest, create awareness of ST Engineering capabilities and solutions, understand and shape user requirements and procurement plans.
• Identify, negotiate, and manage partnerships agreements to maximize mutual benefits and long-term value.
• Develop access and channels to be kept abreast of Tenders and RFIs released by the authorities.
• Represent the Line of Business (LOB) at global industry events, trade shows and conferences.

Cross-Functional Collaboration

• Work closely with marketing, legal, operations, and product development teams to ensure seamless execution of international initiatives.
• Provide cultural and market insights to guide localization efforts.
• Act as the primary point of contact for international stakeholders across functions.

Compliance and Risk Management

• Ensure compliance with local and international regulations, standards, and business practices.
• Monitor geopolitical and economic developments that could impact business activities.

Qualities We Value

• Strong understanding of global markets, trade regulations, and cultural nuances.
• Business development and marketing experience in international business.
• Exceptional negotiation, communication, and relationship-building skills.
• Ability to work independently, and results-oriented with a focus on achieving measurable outcomes.
• Adaptability to diverse cultural environments.
• Leadership and team management skills.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.
  
  
  
  
  

• Able to grasp and understand business domain knowledge within a short timeframe.

• Plan, script, execute, prepare reports and statistics, communicate to users, and resolve all issues related to system.

• Troubleshooting system and data issues, refining scripts, and execute/ re-run data and document migration where required.

• Management and coordination with external partners and vendors.

• Communicate to internal team and external users for all clarifications.

• Conduct user gathering, training sessions with users where applicable.

• Prepare and update documentations and reports where required.

• Identify system or data deficiencies and discrepancies, and recommends appropriate improvements and changes.

Job Knowledge/Skills

• At least a Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science / Information Technology or equivalent. Candidates with a relevant IT diploma may also apply.

• Minimum 5 years of experience in Project Management of medium or large scale projects in government related projects.

• Must have experience in designing, coding, testing and implementing Java System Applications.