1. Carryout servicing, repair, overhauling and installation jobs being assigned.
2. Provide job quotations to customer.
3. Provide technical support to after sales service.
4. Diagnose errors or technical problems and determine proper solutions
5. Carryout final inspection of jobs.
6. Carryout housekeeping and maintain workshop equipment and tools.
7. Build positive relationships with customer​s

Job details:

1. Responsible to plan, organise, track and maintain machinery repair activities and developing preventive/predictive maintenance procedures.

2. Maintaining an internal record of the maintenance of equipment

3. Ability to spot potential issues and act quickly on serious problems

4. Respond to emergency calls for maintenance; Manage the set up and take down of different events. Perform troubleshooting to solve minor repair issues.

5. A good understanding of maintenance machinery and equipment

6. Liaise internally (ops & workshop team) to arrange for servicing

7. Establish, implement, train, and monitor maintenance guidelines.

8. Manage inventory of maintenance supplies and equipment, ordering and restocking as necessary.

9. Any other duties as assigned.

10. A good written and verbal communication skills is added advantage.

Requirements:

- ITE certificate/Diploma in Mechanical Engineering, Electrical Engineering, or a related field.

- min 2 years of experience in servicing and maintaining heavy machineries, with specific expertise in mobile equipment preferred.

- Excellent problem-solving skills and the ability to work independently

- Good communication skills

- PC literate in MS applications and proficient in spoken and written English

Job Description & Requirements:

• PC / Notebook / AIO system diagnostic.
• Assist and advising customer the best solution for their repair / upgrade / customization.
• Handling of hardware and software installation.
• Training will be provided.
• Basic Salary + High Commission + Variable Performance Bonus
• 5 days/6 days work week
• Medical Benefits
• Staff Purchase Discounts

JOB DESCRIPTIONS AND REQUIREMENTS

Schutz Singapore Pte Ltd is a subsidiary of Schutz GmbH & Co, KGaA, Germany - a leading manufacturer of composite Intermediate Bulk Container and HDPE drums for the filling, storage and transportation of liquids.

We supply our Packaging systems to many of the world's leading chemical, petrochemical, Petroleum, Food & Beverage and Bio-Chemicals manufacturers throughout South East Asia and rest of the world.

Our Singapore plant is seeking a professional personnel who is driven by a strong passion to succeed to fill the vacancy of a Customer Service Executive.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES :

· To support supply chain in all sales and after sales to ensure customer satisfaction

· To answer all customer interactions by phone and email on product related enquiries, product specifications and to ensure sales dept KPI are met and achieved

· To ensure and follow up with customer for all delivery schedule and deadline

· Maintain Customer up to date database accuracy

· Create sales orders in SAP system and ensure customer deliveries are made on time

· Ensure sales invoicing link to customer sales orders and rebates are properly accounted

· Adhere to Company’s certification body standards ie ISO

-Undertake any other assignments by superior or General Manager

REQUIREMENTS :

- Computer literate with knowledge of SAP

- Keen interest in service excellence

- Resourceful, responsible and performance oriented

-Excellent work attitude, team player, proactive and independent.

- Salary will commensurate with relevant experience.

Job Description

• Responsible for preparation, planning and packing for the catering equipment and inventory require for various types of catering event.
• Ensure timely delivery of all buffets and/or catering equipment require by event.
• Liaise with customers on catering setup preferences.
• Manage the set-up, venue decoration, tear down and collection for event.
• Oversee the setup and inventory at the catering event.

Requirements

• Possess Singapore Class 3 driving license with good driving skills.
• Prior working experience in a catering company.
• Self-motivated and driven individual with positive attitudes.
• Excellent leadership, interpersonal and communication skills.
• Able to work in a fast-paced environment.
• Able to work under pressure and a good team player.
• Able to work independently and yet adhere to the strict timelines.
• Must be punctual, responsible, willing to learn and meticulous.
• Flexible and adaptable to changes.
• Willing to work 6 days, festive, staggered hours, evenings, weekends, and public holidays.

Overview:

We are looking for an energetic person with sharp social skills to give our customers a friendly, personal and positive experience every time! In this role you will be part of the Customer Service Team, handling phone enquiries with professionalism while delivering stellar customer service to all our customers. You will be required to have outstanding attention to detail, be well-organized and efficient. You will be expected to learn and understand LWB’s products and to use your skills to solve problems and make a positive impact in your day-to-day work in the Customer Service Department.

Responsibilities include (but not limited to):

• Handle day to day customer order enquiries, order-taking, processing, verification, amendments and cancellation through multiple channels (hotline, email, social media)
• Create and maintain customer database
• Understand customer needs and provide accurate information and suggestions to enhance customers’ experience
• Communicate across departments to ensure that orders are fulfilled
• Follow up on outstanding orders and perform call back to customers if necessary
• Provide timely service recovery to resolve problems or issues and escalate if necessary
• Collect data and feedback from customers and close the customer feedback loop
• Work as a team to achieve set targets for sales and ensure that the call centre service quality level is met
• Other ad-hoc administrative duties assigned

Minimum qualifications

• Diploma in any discipline
• Experience in customer service or contact centre will be an added advantage

Requirements

• Customer-oriented with good interpersonal and communication skills
• Pleasant disposition and personality
• Possess a sense of urgency
• Good phone etiquette
• Attention to detail
• Team player who thrives in a fast-paced environment
• Able to prioritise tasks effectively

Roles & Responsibilities

● Provide service and customer support during field visits and remote support

● Tie workflow to schedule

● Assist on-site installation, repair, maintenance and test tasks

● Diagnose errors or technical problems and determine proper solutions

● Produce timely, Document processes and Detailed service reports

● Follow company’s procedures and protocols

● Work with minimum supervision, maintaining appropriate communication at all times.

● Able to travel overseas for training

Requirements

● Only Singaporean/PR and possess a class 3 driving license

● Candidate must possess at least Nitec/ Higher Nitec in Electrical/Electronic, Mechanical, Mechatronic or equivalent combination of education and experience.

● Entry Level/No Experience are welcome to apply. Training will be provided.

● Ability to troubleshoot, test, repair, and service mechanical equipment

● English literacy

● Ability to work flexible hours and to adapt to changing work schedules

● Proven Field Service experience (preferred)

● Familiarity with tools and its applications

● Able to read basic electrical/hydraulic diagram

Job Description & Requirements

- Handle buffet delivery, set-up and collection.

- Handle tingkat delivery.

- Collect payment for orders on cash-on delivery terms.

- Maintain cleanliness and hygiene of the assigned catering vehicle.

- Manage inventory level and condition of the allocated catering equipment.

- Any other tasks as and when assigned by Management.

Job Description

1. Perform hands-on Marine/ Electrical / Mechanical / Chemical / Structure installation, Service & Maintenance and Repairs of Equipment / Instruments on outdoor field, canal, undergound, confine space, underwater, marine coastal

2. Involves working onboard vessel /work boat, canal, underground, river and field sites

3. Involve in integration of instrument / computer devices, programming, setup, configuration, testing and commissioning of remote access and control application.

4. Involve in instrument calibration, knowledge in chemical reagent

5. Planning maintenance schedule and product service report / analysis report / Maintenance Report

6. Involve in Ad-Hoc assignments as and when required

7. Willingness for Standby duties or work after office hour or during weekend and Public Holiday

Requirement:

1. Possess positive attitude to learn, has initiative and independent

2. Relevant educational qualifications in Marine/ Electrical / Mechanical / Structure Engineering (Degree/Diploma/ITE/NITEC)

3. Willing to do field work (outdoor sites, onboard vessel /workboat, underground, canal, water coastal, etc.)

4. Team player

5. No prior experience may also be considered.

6. Confident in Marine Environment

7. Self-driven and motivated individual with critical thinking skill

Interested applicants, please email detail resume to [email protected]

Regret to inform only shortlisted candidates will be notified

Main Responsibilities

• Answer calls promptly and provide assistance to end the call on a positive note
• Receive, prioritise and process orders accurately within cut-off times
• Generate goods return documents
• Follow up and resolve customers’ enquiries, feedback and complaints
• Maintain and update customers’ standing instructions (orders)
• Liaise with purchasing, finance, warehouse, fleet and sales team to achieve customers’ satisfaction
• Manage complaints and generate goods return documents
• Handle administrative scopes – quotations/tenders for hotel & pastry customers + update
• Other ad-hoc duties as assigned by management

Qualifications & recruitments

- Minimum GCE ‘N’ or ‘O’ Levels or its equivalent
- Accurate and timely data entry skills
- Good organisation and ability to identify urgencies and priorities
- Good phone etiquette skills
- Good communication skill in written and spoken English
- Meticulous with an eye for details with strong follow up

- Responsible individual contributor who can work as a team player
- Experienced user of Microsoft Dynamic Navision system is a plus

- Related foodservice experience in the F&B industry will be an advantage.

We welcome a quick thinker with the ability to resolve issues through collaborations with various inter-departments in a fast-paced challenging environment to join us!

As the Customer Service Officer, you will work directly with customers to meet their needs, answer their questions and provide support.

Job Description(s):

• Answers customer inquiries via phone, WhatsApp, email, and/or in-person
• Performs call and email follow up with customers.
• Generate sales leads with selling products and promoting services
• Identify and assess customers’ needs to achieve satisfaction
• Develops a rapport with customers
• Attends monthly staff meetings
• Makes recommendations to management to improve customer experience
• Assist with placement of orders, renewals, refunds, or claims
• Go the extra mile to engage or service existing customers

Job Requirement(s):

• Candidate must possess at least a Degree and above in any field
• General Insurance experience (with BCP, PGI and ComGI Cert) and navigation of insurance portals are an added advantage
• Entry candidate with the right skillsets and attitude are welcome to apply
• Proficient in speaking both English and Mandarin (for liaison with Mandarin speaking customers)
• Possess relevant experience in call center or customer service environment preferred
• Know how to genuinely have fun in an environment charged with people energy
• 5.5 days work per week; Mon-Fri : 9am-6pm; Sat : 9am-1pm

Applications will be treated in the strictest confidence. Only shortlisted candidates will be notified.

Job Description

1. Perform hands-on Marine/ Electrical / Mechanical / Chemical / ervice & Maintenance and Repairs of Equipment / Instruments on outdoor field, canal, undergound, confine space, underwater, marine coastal

2. Involves working onboard vessel /work boat, canal, underground, river and field sites

3. Involve in integration of instrument / computer devices, programming, setup, configuration, testing and commissioning of remote access and control application.

4. Involve in instrument calibration, knowledge in chemical reagent

5. Planning maintenance schedule and product service report / analysis report / Maintenance Report

6. Involve in Ad-Hoc assignments as and when required

7. Willingness for Standby duties or work after office hour or during weekend and Public Holiday

Requirement:

1. Possess positive attitude to learn, has initiative and independent

2. Relevant educational qualifications in Marine/ Electrical / Mechanical / Structure Engineering (Degree/Diploma)

3. Willing to do field work (outdoor sites, onboard vessel /workboat, underground, canal, water coastal, etc.)

4. Team player

5. No prior experience may also be considered.

6. Confident in Marine Environment

7. Self-driven and motivated individual with critical thinking skill

Interested applicants, please email detail resume to [email protected]

Regret to inform only shortlisted candidates will be notified

Processing bill of ladings, commercial invoice, packing list and other shipping related documents. Declare tradenet permits, liaising with customers, shipping companies, local vendors and overseas counterparty. Manage entire end to end shipment arrangement.

Provide customer service support to sales department.

Email resume to [email protected] or call 6264 3988 (Poh Lin).

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal Full-Service Caterer since 2005.

The job scope of a Sales Consultant typically includes providing administrative support to the Sales departments. Some of the key responsibilities includes:

• Build rapport and communicate well with clients and answer all incoming queries (online, phone enquiries, etc)
• Assist to check and update orders into the system
• Plan and Create Sales quotations / confirmation orders in a timely fashion.
• Assist to update keying in of data in the ERP system
• Assist and ensure that all orders are prepared accurately to ensure 100% delivery success rate for all customers
• Administrative work to assist the team (Admin)
• Any other duties assigned by the Directors

Requirements:

• Min 2 year of experience.
• Good Command of MS Word & MS Outlook
• Strong, Good & Strategic Team Player yet able to work Independently
• Good Interpersonal skills
• Must be Meticulous & Always Accurate for all work done
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & Experience in F&B Industry would be an advantage
• Ability to start ASAP would be an advantage

Job Info

• Attractive Salary Package - commensurate to work experience and qualifications
• Work in a Pleasant Working Environment
• Work Location: Bedok (take 17A from Bedok MRT – 2nd last stop)
• Staff lunch provided

Please email your updated resume to [email protected] for faster response with:

• Last & Expected Renumeration
• Earliest Availability for Interview & Commencement of Work
• Vaccination Status / COVID History

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, online feedback forms, email and live chats.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least O/A/Diploma level in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

• Provide Technical Drawings for Project and Sales team
• Communicate drawings details between Project and Sales team
• Being highly proficient in Autocad 2D/3D Drawing software is a MUST
• Prepare quotations for projects
• To prepare servicing schedule based on customers' requirement
• Prepare quotation for service, repair and alteration works
• Prepare invoice after completion of works
• Track receivables
• Liase with customer, contractor, vendors
• Any other assignments by management
• Able to communicate fluently in English
• Ad Hoc tasks as required
• Applicants of all gender are welcome

Job Responsibilities:

• Measure level of customer satisfaction in the assigned accounts
• Assist immediate manager in his/her daily functions in fulfilling customers’ requirements by co-ordinating with operation departments
• Check Customers’ Purchase Orders received against Quotations to ensure that the unit price and specification matches
• Raise job orders for all Purchase Orders and ensure relevant specifications and customer-supplied materials / unit price are in proper order
• Prepare mock-up and pre-check blueprint/colourproof and submit
• blueprint/colourproof approval slips for Customers’ approval
• Work with Quality Department on shipment to ensure quality goods are delivered to the customers
• Coordinate closely with operations team to ensure on-time delivery
• Prepare shipping documents and work closely with internal / Third Party Forwarder
• Prepare invoices for Finance billing
• Perform housekeeping of sample books and library
• Carry out any other tasks assigned by immediate manager, when required

Job Requirements:

• Min “O” levels or above.
• 2 years of work experience in order processing or customer service position will be preferred
• Experience in working in a Customer Service environment/ logistic / shipping document / invoicing
• Proficient in MS Excel preferred
• Meticulous in order / invoice processing
• Independent and strong Team player
• Good communication and email writing skill
• Able to multi-task and adapt to a fast-paced environment
• Good time management

Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, sex, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!

Job summary:

• 1 year of relevant work experience required for this role
• Full time 8am - 6pm
• This job requires an immediate start

Job Scope

• Generate daily customer's order and ensure delivery is met.

• Sorting of invoices, issuance of debit and credit notes.

• Work closely with internal & external customers to ensure all invoices are properly collated for timely submission to internal/ external portal.

• Establishes and maintains excellent relationships with both internal and external customers.

• Perform other ad-hoc duties that may be assigned from time to time

• Able to work Monday to Saturday (1 weekday off and Sunday Rest)

• Must be able to speak and write mandarin, English

Responsibilities:

• Attend to Customer Enquiries through email correspondences and phonecalls (local and overseas)
• Prepare Quotations and follow-up on parts and service delivery
• Liaise with 3rd party logistics on shipment information

Key Requisites:

• At least a year of related work experience. Fresh Graduates are welcome to apply
• Good communication and interpersonal skills
• Proficient in MS Word/ Excel

Position is open to Singaporeans only.

We thank you for your interest and regret that only shortlisted candidates will be notified.

Responsibilities

· Responsible for providing preventive maintenance service for BMS (Building Management System)

· Carry out troubling shooting, analyzing and rectification of the system on time

· Support client with system operation and recommendation for improvement

· Data analyzing and determination of the system operation status

· Response client’s request and attend the issue in short notice

· Supervise subcontractor to carry out the work safely

· Provide the assistance to colleague and mentoring actively

· Ensure all works carried out in accordance with the specified quality and EHS standards

· Prepare and submit quotations, including material, labor, and scope of works

· Perform replacement/repair, fit out works/A&A for existing BMS site

· Perform weekly standby on rotation schedule

· Perform calibration and verification of BMS sensors annually

· Provide sales support BMS service and site survey

Requirements

· Diploma/ Degree from a recognized technical institute

· Hands on experience in BMS Control System

· Hands on experience in programming languages and logic gates

· Familiar with digital fundamental

· Knowledge on basic networking

· Strong customer management & problem solving skills

· Excellent communication & presentation skills

· Skilled in the use of MS office

· Knowledge on ACMV system

JOB DESCRIPTION:

· To provide excellent customer support

· To perform installation, process buy-off and training of the equipment to customer

· To provide after-sales support such as calibration, maintenance and repair services

· To provide pre-sales support such as application, demo and evaluation

· Preferably with experience in installation and operation of various types of product manufacturing equipment

JOB REQUIREMENT:

· Diploma / Degree in Mechanical and Mechatronics Engineering or Electrical and Electronics Engineering

· Will be required to work in a cleanroom environment

· May be required on standby duty and travel

· With equipment support experiences would be an advantage

Job Description

• Handle buffet delivery, set-up and collection.
• Handle tingkat delivery.
• Collect payment for orders on cash-on delivery terms.
• Maintain cleanliness and hygiene of the assigned catering vehicle.
• Manage inventory level and condition of the allocated catering equipment.
• Any other tasks as and when assigned by Management.

Requirements

• Secondary school education.
• Possess class 3 or 4 driving license with clean records.
• Service-oriented with a pleasant disposition.
• Required to work on weekend and public holiday.
• Job requires lifting of equipment.

Responsibilities:

· To handle order processing and expedite customers’ orders to ensure on-time delivery of goods

· Prepares the necessary paperwork, such as delivery orders, invoices, and other documents for air or sea freight arrangements.

· Liaise with internal departments to expedite the sales order.

· Perform any other admin duties as assigned

· Maintain a good filing system of customers’ buying history from SLS

Requirements:

· At least GCE “O’ levels or equivalent

· At least 2 years working experience in customer service

· Possessing shipping knowledge on Malaysia Import and Singapore Export is added advantage

· Pleasant personality and customer service oriented

· Able to work independently as well as in a team

· Proficient in MS Excel and Word

· Knowledge on JD Edwards will be an added advantage

· Must be willing to work in Tuas

Other details

· Company transport provided at Jurong East, Choa Chu Kang and Woodlands

· Continuous training & development opportunities available

Duties and Responsibilities

A) Primary

(1) Seek to maximize customer satisfaction in areas with potential and existing customers.

(2) Establish and maintain good relationship with potential and existing customers.

(3) Monitor sales targets and payment collection.

(4) Handle customer complaints.

(5) Assist in collection of overdue invoices.

(6) To assist in new products requirement, sample control and sales tracker.

(7) To assist in marketing and sales support.

(8) To support local sales, WIP and other Business Units.

(9) Liaise with customers directly for delivery & information.

(10) Ensure all orders are processed promptly and telephone orders are handled efficiently with use of good telephone techniques, customer service, speed and accuracy.

(11) Manage enquiries and after-sales comments from customers and effectively manage them internally.

(12) To responsible for customer demand planning and finished goods management/tracking.

B) Secondary

(1) Any other duties assigned from time to time.

Qualifications:

(1) Minimum “O” level.

Experience/Skills Required :

(1) Well versed in PC software.

(2) Good communication and interpersonal skills. Excellent communication skills in English and Mandarin.

(3) Minimum 1~2 years of experience in a similar capacity.

The Job:

• Manage & supervise SCC with resourceful planning on scheduling, monitoring via GMSS & Pronto System, including carrying out Customers Survey to measure the service level with aim of improving SCC
• Consolidating and analysising of data; improve the work flows and maximize the productivity and efficiency of service department
• Reports generation, to track service performance, support decision-making and ensure regulatory compliance.
• Tender participation in after-sales services

The Person:

• Able to work under pressure
• Bachelor of Science in Office Administration; 2-Years Certificate in Computer Secretarial, or relevant
• 2-4 years experience in the Material Handling Industries, skilled in operations Management, understanding both internal & external needs to meet expectations
• Soft skills, able to transfer skills, expertise and knowledge to all team members