We are seeking a highly organized and experienced Customer Service Manager to oversee all aspects of customer service operations within our Food & Beverage establishment. The ideal candidate will possess exceptional leadership skills, a strong understanding of customer service principles, and a passion for delivering an outstanding guest experience. The Customer Service Manager will play a pivotal role in ensuring customer satisfaction, resolving issues, and driving overall business success.

Role and Responsibilities

Team Leadership

• Recruit, train, and supervise a team of servers, Waitress and other front-of-house staff.
• Provide ongoing coaching and feedback to ensure the team delivers exceptional service.
• Foster a positive and collaborative work environment that promotes teamwork and employee morale.

Customer Experience Management

• Develop and implement strategies to enhance the overall dining experience for guests.
• Monitor customer feedback and implement improvements based on suggestions and complaints.
• Lead by example by providing outstanding customer service and resolving guest issues promptly and effectively.

Operational Efficiency

• Ensure efficient operation of service areas, including dining rooms, bars, and waiting areas.
• Coordinate with kitchen staff to ensure timely and accurate food delivery.
• Manage reservations and seating arrangements to optimize dining room capacity and flow.

Quality Control

• Ensure that food and beverages meet quality standards and are presented according to company guidelines.
• Conduct regular inspections of service areas to maintain cleanliness and organization.
• Monitor compliance with health and safety regulations and take corrective action as necessary.

Inventory and Supplies Management

• Oversee inventory levels of dining room supplies, such as utensils, glassware, and linens.
• Place orders for supplies as needed and ensure proper stock rotation.
• Monitor and control costs related to customer service operations.

Qualifications and Education Requirements

• Diploma or Certificate in Business Administration, Management, or a related discipline is often preferred.
• Previous experience in F & B or a related field.
• Excellent communication and interpersonal abilities.
• Previous experience in a customer service management role within the food and beverage industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Excellent communication and problem-solving abilities.
• Knowledge of food and beverage operations, including service techniques and standards.
• Familiarity with point-of-sale (POS) systems
• Understanding of health and safety regulations.
• Flexibility to work evenings, weekends, and holidays as required.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Overview

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centred on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 12 global brands, including the award-winning flagship Banyan Tree, Angsana, Cassia, Dhawa, Folio, Garrya, Homm, Laguna, and Skypark, as well as the brand extensions, Banyan Tree Escape, Banyan Tree Veya, and Angsana Heritage Collection.

The Role

We are seeking a highly skilled and motivated individual to join our team as a Brand Marketing & Communications to create and foster brand love for Banyan Group, our portfolio, and with a focus on upscale and midscale categories.

You will play a key role in designing the brand marketing and communication strategies, drive the end-to-end development of campaigns and content that enhances and also safeguards the brand's integrity. In close collaboration with our PR and social teams and agencies, you will spearhead brand awareness efforts with media, and influencer marketing and partnerships with content creators.

Your oversight includes, although not limited to:

• Banyan Group
• Upscale – Angsana and its brand extension Angsana Heritage Collection, and Garrya
• Midscale – Cassia, Dhawa, Homm & Folio

We are looking for a bold and dynamic individual with fresh ideas and a co-creative mindset yet grounded to grow these brands.

Responsibilities

Elevating Brand Awareness:

• Work closely with our PR team to develop and implement brand awareness and engagement campaigns for greater reach, engagement and share of voice. Collaborate on media relations efforts, press releases, and media events to maximize brand exposure.
• Collaborate with the Social Media Community team to identify and partner with relevant influencers and content creators. Ensure their content aligns with our brand values and objectives to reach new audiences.
• Partner closely with the Brand & Commercial team to optimize owned channels such as brand.com and CRM. Tailor messaging to suit various funnel stages, ensuring targeted and impactful marketing efforts.

On-Brand Content Strategy and Execution:

• Develop and execute compelling and on-brand content across various channels to engage and resonate with our target audience.
• Ensure consistent brand expression across all customer-facing materials used by Corporate and Hotel teams:

1. Verbal: Manage messaging and tone of voice.
2. Visual: Oversee the development and approval of marketing and communication assets, including photos and videos.

Support Hotels:

• Partner pre-opening properties in the development of their Marketing and Communication plans.
• Executing re-positioning projects for key outlets or properties based on business needs and/or market changes
• Planning and executing HQ-led activations and/or partnerships on property alongside other functions

Brand Campaign Development:

• Assist in the creation and execution of brand campaigns, including concept development, messaging, and creative direction.
• Collaborate with cross-functional teams to ensure the successful implementation of brand campaigns.
• Consult on and advise segment-specific campaigns targeting various customer segments such as families, couples, or wellbeing enthusiasts alongside the Customer Insights team. Collaborate with internal teams to identify key messages and creative elements that resonate with each segment.

Requirements

• Minimum of 10 years of experience in marketing communications; hospitality industry experience is a plus.
• Experience with building brands through psychographic targeting and utilizing data to inform decision-making and campaign development.
• Proven track record of end-to-end development of engaging and impactful campaigns across multiple channels and mediums.
• Skilled in brand storytelling with experience customizing global brand narratives for different regions, considering regional needs and nuances.
• Team player with good interpersonal and project management skills.
• Ability to multitask and prioritize projects effectively in a fast-paced, agile environment.
• Excellent verbal and written communication skills, with an eye for detail.
• Creative thinker with the ability to develop innovative marketing strategies.
• Strong project management and organizational skills.
• Strong understanding of graphic design, photography, videography, and social media platforms.

To ensure that safety procedures are incorporated in all project management activities and takes initiatives to promote a safety working

To ensure the painting works are carried out in accordance to the client's requirements as communicated by the project manager and/or as specified in the contract agreement

To provide all project status update to management accurately and in a timely manner

To manage transporting foreign workers in/out dormitory to jobsite and to perform any other duties to be assigned from time to time

Minimum 10 years of relevant work experience in building construction in singapore

Candidate must possess at least Diploma or Degree in Construction or related courses

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Cluster Reservations Manager

The Cluster Reservations Manager is responsible for managing the reservations process and operation in the property, by coaching and motivating the team to deliver quality guest service and meet financial targets for the property.

He/She also ensures that the reservations team adhere to policies and procedures implemented by the property, while working with the team to encourage internal sales and upselling of all facilities where appropriate.

As a Cluster Reservations Manager, we rely on you to:

• Manage Reservations Process and Operation: Oversee the reservations process and operations, ensuring quality guest service and financial targets are met.
• Team Leadership: Coach and motivate the reservations team to adhere to property policies and procedures, and encourage internal sales and upselling of facilities.
• Collaboration with Revenue Optimization Team: Work closely with the Revenue Optimization team to implement pricing strategies and manage optimal room occupancy.
• System Configuration and Compliance: Ensure all related systems are correctly configured, validated, and compliant with SOPs.
• Best Practice Standards: Maintain best practice standards to achieve customer satisfaction, optimal profitability and room occupancy.
• Cost Control and Analysis: Control and analyse department costs to ensure performance is within budget.
• Recruitment and Training: Conduct recruitment and training for the reservations team.

We are looking for someone who:

• Diploma or Bachelor’s degree in Hotel Management, Business Administration, or related field preferred
• Minimum of three (3) years’ experience in hospitality industry with similar capacity
• Possess good written and verbal communication skills.
• Strong Leadership qualities
• High levels of flexibility, adaptability to changes

If you are the right person, what are you waiting for? Click the APPLY button now!

Job Title: Customer Service Coordinator (ID6013)
Location: Ubi
Working Hours: Mon-Fri 9am -6pm
Basic Salary: $2000 - $3000

Job Responsibilities:
• Generate leads through various channels (online, networking, referrals) and actively seek new business opportunities.
• Assist the sales team with information, quotations, and coordinating the sales process from inquiry to order placement.
• Create and send invoices, follow up on overdue payments, and coordinate with finance on payment collections.
• Negotiate terms and conditions with clients to secure deals and contracts.
• Respond to customer inquiries, address concerns, and resolve issues promptly.
• Build and maintain strong relationships with existing clients and collaborate with other departments to improve customer experience.
• Provide feedback for product/service development based on customer needs and market demands.
• Maintain organized records of customer interactions, sales transactions, and payments.
• Generate reports on sales performance, customer satisfaction, and outstanding payments.

Job Requirements:
• Minimum Diploma or Bachelor's degree in Business, Marketing, or a related field.
• 2-5 years of experience in sales and customer service, preferably in the printing industry.
• Bilingual in English and Mandarin (to handle queries and communicate effectively with our Mandarin speaking clients)

Benefits : AWS, Medical Card, Group Commission

Responsibilities:

• Manage, supervise and coordinate the daily operations of the Hotel
• Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
• Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
• Possess Degree/Diploma in Hospitality or relevant qualification;
• Minimum 3- 5 years of related experience preferably in the Hotel industry;
• Mature, energetic, assertive, independent and a team player;
• Strong leadership skills with excellent interpersonal and communications skills.

Only shortlisted candidates will be contacted. Thank you.

• Organize campaigns for digital marketing by utilizing social media, email, blogs, and websites.
• Create and oversee social media presences and content marketing or communication strategies.
• Stay up to date with emerging social media platforms, online technology, and trends.
• Provide captivating and well-curated web material.
• Collaborate with external web designers, graphic designers, and filmmakers.
• Manage and oversee content on the webpages.
• Execute strategies to increase exposure to business pages.
• Develop projects and programs to strengthen work relationships within the community.
• Manage budgets, negotiations and contracts in relation to community events.
• Work closely with stakeholders to find possibilities for community involvement.
• Oversee all facets of event planning.
• Manage corporate identity and governance and communications channels for the company.
• Execute plans for interacting with a range of stakeholders.
• Foster a good rapport with stakeholders and organize events to foster partnerships.
• Determine areas that require improvement to improve upcoming events, engagement initiatives, and digital campaigns.
• Write reports on key performance indicators (KPIs).
• Maintain a variety of records to guarantee accurate and correct data for analysis by shareholders.

HE Programme Delivery:
Lead and administer the support systems and delivery operations. Ensure that the Learning Management System is set up in accordance to procedures and take corrective actions to remedy deviation from standards.

Operation Coordination with Partners and Head of Programmes/Academics:
Maintain good relations with partners on data transfer, review of operational concerns, resolve pertinent issues and suggest improvements. Communicate timely updates and changes to key stakeholders including students and staff. Organise events to host partner visits and facilitate interaction with students, depending on the needs, may require to engage in Mandarin.

Lecturer Management:
Liaise with the academic staff to confirm the deployment of qualified lecturers. Ensure quality teaching is provided to students.

Process Innovation:
Spearhead digitalisation and automation initiatives for the department.

Budgeting and Resource Allocation:
Ensure accuracy in budgeting.

Class Scheduling and Assessment Management:
Work with internal departments on class scheduling and assessment management plans.

Marketing and Recruitment:
Engage and support colleagues in Student Recruitment Group (SMR) with marketing and recruitment efforts. Ensure that all marketing collaterals and website are updated.

People Management:
Deploy and supervise work teams to achieve their goals.

Programme Review:
Follow through changes (system setup, etc) for Programme reviews (internal and external).

Regional market experience is added advantage

Perform other duties assigned by the Department Director

Requirements:

· Bachelor’s Degree with at least 5 years of working experience

· Familiar with the higher education industry will be an advantage

· Excellent communication, interpersonal and presentation skills

· Team player with good leadership skills and able to work through people

· Resourceful, self-driven, independent, and confident

· Strong analytical and critical thinking skills

· Adaptive to change, able to work under pressure and committed to meeting deadlines

· Strong command of written and spoken English

· Able to converse with Chinese /Mandarin-speaking stakeholders like students, parents, etc.

· Travelling may be required

• Organize campaigns for digital marketing by utilizing social media, email, blogs, and websites.
• Create and oversee social media presences and content marketing or communication strategies.
• Stay up to date with emerging social media platforms, online technology, and trends.
• Provide captivating and well-curated web material.
• Collaborate with external web designers, graphic designers, and filmmakers.
• Manage and oversee content on the webpages.
• Execute strategies to increase exposure to business pages.
• Develop projects and programs to strengthen work relationships within the community.
• Manage budgets, negotiations and contracts in relation to community events.
• Work closely with stakeholders to find possibilities for community involvement.
• Oversee all facets of event planning.
• Manage corporate identity and governance and communications channels for the company.
• Execute plans for interacting with a range of stakeholders.
• Foster a good rapport with stakeholders and organize events to foster partnerships.
• Determine areas that require improvement to improve upcoming events, engagement initiatives, and digital campaigns.
• Write reports on key performance indicators (KPIs).
• Maintain a variety of records to guarantee accurate and correct data for analysis by shareholders.

Manage entire warehouse department, inclusive of technical stock, provisions and warehouse admin teams.

Supervise and guide warehouse staff to ensure they fulfil their roles and responsibilities properly and in a timely manner.

Take ownership of warehouse-related projects such as AGV and VLM, and ensure they are carried out and completed as per Company requirements.

Come up with initiatives to help warehouse improve operational effectiveness and cost-effectiveness, such as reducing overtime costs and packing material costs.

Ensure safety precautions are observed and carried out at all times.

Maintain warehouse area cleanliness and tidiness at all times.

Any other related jobs and assignments as and when assigned to you.

About utu

utu is a fast-growing technology company revolutionizing the tax-free shopping experience for tourists worldwide. Our mission is to empower travelers to seamlessly maximize their VAT refunds. Partnering with leading retailers, airports, and brands, we allow travelers to turn their shopping journeys into even more valuable experiences.

About the Role

We are seeking a highly motivated and results-oriented Legal Manager to spearhead our in-house Legal Counsel needs. In this pivotal role, you will be responsible for reading and writing contracts, making sure the company is meeting its legal requirements, assisting on the legal side of fundraises, and coordinating with counterpart legal counsels. This is an incredible opportunity for ambitious individuals who want to build a career in a fast-growing startup. This job is based in Singapore.

Salary range: $6000-7000 (depending on experience)

What You’ll Do

• Advise, draft, and negotiate a wide range of contracts (including commercial contracts, service agreements, marketing agreements, joint venture agreements and NDAs).
• Ensuring compliance with all applicable legal and regulatory requirements.
• Protecting utu’s intellectual property.
• Provide legal support for fundraising activities.
• Assist on the legal side of M&A transactions.
• Advise on regulatory matters including employment laws, personal data protection laws, payment services, medical/health laws and regulations.
• Conduct comprehensive research on various legal and regulatory issues.
• Provide legal advice for the company’s operations in various jurisdictions.
• Liaise with external counsel, both domestically and internationally as needed.

Preferred Experiences & Skills

• Law degree required (LLB/JD or equivalent).
• Called to the Singapore Bar or any Commonwealth country’s Bar.
• At least 4 years of experience as a lawyer or in-house counsel.
• Demonstrated problem-solving abilities and keen attention to detail.
• Excellent communication and presentation abilities.
• Strong interpersonal skills and the ability to articulate complex legal concepts clearly.
• Ability to collaborate effectively with cross-functional teams and senior stakeholders.
• Adaptability and ability to thrive in a fast-paced and dynamic environment.
• Proactive with strong organisational skills.
• Previous experience in commercial law or the technology sector will be viewed favourably.

About you

• Singaporean/PR.
• Full-time applicants only.
• Happy to work in a fast-paced startup environment.
• You are motivated to go beyond the required minimum.
• Able to adapt to meet the changing needs of the business.
• Excellent interpersonal skills.

Application instructions

Please apply for this position by filling up the form and attaching your CV. Please limit CVs to 2 pages. Interviews will be conducted on a rolling basis.

Responsibilities:

• Be fully responsible for health and environmental control, safety meeting and to ensure that all works adhere to the procedures and instructions.
• Maintain high level of safety awareness and consciousness in the company.
• Implementing HSE policy and guidelines, safety management system for the company.
• Implementing, auditing of SMS, updating & review company HSE systems.
• Familiar with all workplace safety and health matters, including WSH Act, COP & etc.
• Recommend, implement & carry out safety training programmes for workers.

Job Requirements:

• Candidate must possess Diploma / Degree in related field.
• Possess a valid registration with MOM as Workplace Safety and Health Officer (WSHO).

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Copywriter & Community Manager

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the travel industry. 

As a Copywriter & Community Manager within a creative social media team,  your main focus is on undertaking social media copywriting and growing and managing communities across social channels while ensuring the client’s brand and tone of voice remain consistent. In addition to day-to-day community management and conversations, you’re expected to gather and present social media trends, help translate them into actionable insights and support with implementing local social media strategies based on those.

You’ll be working in a fast-paced creative environment while helping to constantly evolve the local market’s social media copy and community engagement strategies and support with improving efficiencies.

Passion for social media is paramount for this role and the whole team! 

*Please submit your portfolio and work examples / deck to be considered for this role!

Role:

Social media copywriting

• Develop and deliver engaging, on-brand copy for social media and global community interactions, including drafting captions, assisting in supers, miscellaneous wordsmithing, etc., while adhering to SEO best practices and character limits.
• Manage quality control and tone of voice through excellent copywriting skills.
• Portray deep knowledge of social audiences, platforms, and their specific formats, and how to properly leverage them to create attention-worthy content.
• Bring alive the social media content and strategy developed by the client and the team.

Community Management

• Act as the lead for global community engagement and content across all social media channels, while proactively seeking out and implementing new and innovative ways to engage and grow our online community presence across various digital platforms.
• Portray deep knowledge of social audiences and platforms and how to leverage them to create attention-worthy content properly.
• Build a daily community engagement plan that sparks a social conversation between communities.
• Work with data and insights derived from the social pages and use the data to create reports to share with the broader team in making data-driven decisions.
• Spot trends and provide insights from conversations with audiences and consumers.
• Mine daily sentiment and conversations to proactively identify opportunities for new ideas and to provide feedback on active campaigns.
• Funnel insights and feedback to internal teams and stakeholders to foster data-driven decision-making.
• Lean into community management in a proactive, fun, and engaging way while being prepared to escalate any reputational issues as and when required.

You:

• 4+ years experience working in community management and content writing/creative copywriting capacity. 
• Knowledge of local context and culture is a must.
• Attuned with diverse online communities across entertainment, internet and pop culture industries and always plugged into a variety of communities and groups, both global and local.
• Thorough understanding of social media platforms, trends and online communities.
• Experienced with sourcing and managing video, image and audio assets, and comfortable securing the required rights and permissions.
• Exceptional verbal and written English communication and presentation skills.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

Responsible for overseeing and coordinating administrative tasks within an organization to ensure smooth operations and efficiency.

• Supervise and coordinate office operations, systems, and procedures
• Oversee financial operations such as invoicing, managing petty cash, and handling office-related expenses
• Maintain records of financial transactions and provide reports when necessary
• Ensure compliance with legal, regulatory, and organizational documentation requirements
• Handle sensitive and confidential information with discretion
• Assist with HR functions such as recruitment, onboarding, and training
• Support with payroll administration and employee benefits coordination
• Liaise with suppliers, service providers, and vendors to ensure services are delivered effectively and on time

Qualification

• Basic knowledge of Microsoft Office (Word, Excel, PowerPoint).
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Ability to work independently and manage tasks efficiently.
• Diploma / Bachelor's degree in Business Administration, or a related field is required.

Senior Manager

1. Maintain cleanliness and hygiene of work stations and maintenance of equipment.

2. Ensure the consistency in the preparation of all food items according to recipes and standards.

3. Managing in all kitchen activities to ensure guests receive high quality food in a timely manner.

4. Communicate politely and display courtesy to guests.

5. Supplier management and stock level check.

6. Promotion and program design for customer satisfaction and sales growth

7. Communication with marketing agency for the lead generation

Job Title: Operation Manager ID9079 (AirFreight Company)
Location: Changi
Working Hours: Monday to Friday 8am-5pm, Saturday 8am-12pm
Basic Salary: $4800-$5000

Benefit:
*Variable bonus provided with AL 14 days

Job Description:
• To oversee the operations department with a team of 10 staff
•To ensure daily smooth operations for both air & sea shipments
• To solve problems and tackle issue for the operations department
• To ensure proper discipline in the operations department

Requirement:
Minimum Diploma Holder with minimum 2 year experience in the freight forwarding industry for both import and export for air and sea

We are looking for a dedicated application manager to join our IT department and take over the supervision of our network and software applications. The responsibilities of the application manager include identifying the best applications for the business's needs, installing the software, and upgrading and repairing the software as needed.

To be successful as an application manager, you should have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting. Ultimately, a top-notch application manager should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

Application Manager Responsibilities:

• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
• Monitoring the roll-out of new software applications to ensure there are no problems.
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups.
• Creating, executing, and maintaining company databases.
• Maintaining up-to-knowledge of the latest software developments.

Application Manager Requirements:

• A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
• Experience working as a junior IT specialist.
• Broad working knowledge of computer networking, installation, and administration.
• Experience with database management and project management.
• Excellent technical skills.
• Expertise in troubleshooting viruses and other computer problems.
• The ability to remain up-to-date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations.

Job Title: Sales Manager (ID1605)
Location: Jurong East
Working Hours: Mon to Fri, 8.30am to 5.30pm
Salary: $5000 - $7000
Benefit: 14 days Annual Leave, AWS and Variable Bonus, Yearly increasement

Job Description
• Actively approach potential clients through cold calling (by phone, online, and face-to-
• face).
• Build and maintain strong customer relationships.
• Present products and services to prospects and clients.
• Generate new business and sales opportunities in the assigned region/sector.
• Prepare quotes and negotiate contracts and terms.
• Processing orders and coordinate with factory delivery according to contracts.
• Achieve and exceed set sales targets.
• Supporting Sales Manager in prepare quotes and order processing.
• Identify market trends and customer needs and respond to them.
• Collaborate with internal teams to meet customer requirements.

Requirement:
• With tertiary education, such as Engineering, Sales, or Business Administration.
• 2 to 5 years of experience in a commercial role, such as salesperson, sales support,
project executive or customer advisor.
• Able to travel occasionally.
• Experience in a technical environment is a plus, and affinity with technology is essential.

Job Description: Fundraising Manager

Overview

Unlocking ADHD is a registered IPC charity focused on empowering individuals with ADHD and their families by providing accessible resources, community support, and professional intervention services. We are seeking a dynamic and results-driven Fundraising Manager with a proven track record of exceeding fundraising targets in an IPC charity to drive our fundraising efforts and ensure financial sustainability.

Key responsibilities include:

· Develop, implement, and refine comprehensive fundraising strategies to meet and exceed annual revenue targets.

· Cultivate and steward relationships with existing donors, including corporate partners, individual philanthropists, and foundations.

· Research, write, and submit compelling grant proposals tailored to IPC charities, ensuring compliance with reporting requirements.

· Plan and execute impactful fundraising campaigns, appeals, and signature events to engage stakeholders and raise funds.

· Identify and build strategic partnerships with corporations, government agencies, and community organizations to secure sponsorships and in-kind contributions.

· Develop detailed impact reports to demonstrate the outcomes of donor contributions, ensuring accountability and encouraging continued support.

· Collaborate with board members, leadership, and volunteers to enhance fundraising efforts and support organizational goals.

· Oversee the fundraising budget, ensuring cost-effective strategies to maximize ROI and compliance with IPC regulations.

Requirements

· Familiarity with CRM systems for donor management and fundraising tracking.

The ideal candidate will have:

· At least 5 years of proven experience in fundraising, with a track record of exceeding annual revenue targets in an IPC charity.

· Bachelor’s degree in Nonprofit Management, Marketing, Communications, Business, or a related field.

· Strong understanding of fundraising principles and best practices for IPC charities.

· Excellent relationship-building and communication skills with a wide range of stakeholders.

· Exceptional grant writing and proposal development abilities.

· Proficiency in using CRM systems and digital fundraising platforms.

· Results-oriented with the ability to work independently and as part of a team.

· Strategic thinker with attention to detail and strong organizational skills.

· Commitment to the mission and values of Unlocking ADHD.

Preferred Qualifications

· Experience in fundraising for organizations focused on mental health or neurodiversity.

· Familiarity with Singapore’s philanthropic landscape and IPC regulations.

What We Offer

We offer:

· Opportunity to make a meaningful impact in the ADHD community.

· A collaborative and mission-driven work environment.

· Professional growth opportunities within a growing organization.

· Competitive salary and benefits package.

Application Process

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and achievements to [email protected]. Applications close on 31 Dec 2024.

Job Title: Senior/Catering Sales Manager (ID7059)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $5000-$6000
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in F & B industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

We are currently recruiting a full-time cleaner for our student care centre, which offers after-school and enrichment programmes to primary school students.

• Work hours: Mondays to Fridays, 9am - 5pm. School Holidays, 7am - 2pm

• Location: Holland Grove Road

Job Duties:
• Cleaning/disinfecting of centre premises and furniture
• Washing of kitchen items
• Assist in other duties, e.g. serving of breakfast, lunch, tea break
• Other ad-hoc duties as assigned by Centre Manager

• Maintain cleanliness and orderliness of the center environment
• Empty trash bins and keep the bin area clean

Job Requirements:
• Responsible and hardworking
• Meticulous with good attention to details
• Enjoys interacting with children
• Past experience working in childcare / student care centre is an advantage

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service

• Maintain outstanding store condition and visual merchandising standards

• Maintain a fully stocked store

• Ascertain customers’ needs and wants

• Recommend and display items that match customer needs

• Welcome and greet customers

• Manage point-of-sale processes

• Actively involve in the receiving of new shipments

• Keep up to date with product information

• Accurately describe product features and benefits

• Follow all companies policies and procedures

Requirements

• Proven working experience in retail sales

• Basic understanding of sales principles and customer service practices

• Proficiency in English

• Track record of over-achieving sales quota

• Solid communication and interpersonal skills

• Customer service focus

• Friendly, helpful, confident and engaging personality

• Basic administration skills

Key Responsibilities:

• Develop and manage the annual budgeting process in collaboration with department heads.
• Ensure alignment of budget plans with organizational goals and financial constraints.
• Prepare periodic budget forecasts and recommend adjustments as necessary.
• Manage the month-end and year-end closing processes to meet reporting deadlines.
• Review and approve journal entries, reconciliations, and financial adjustments.
• Conduct cost analysis to identify savings opportunities and improve efficiency.
• Establish cost control policies and procedures to optimize resource allocation.
• Collaborate with operational teams to monitor project costs and profitability.