Job Descriptions

Be a key player in the customer acquisition team to onboard new parents to Kodecoon’s community

• Share Kodecoon’s vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong Kodecoon community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our Kodecoon’s community, continue to track the progress of students and maintain relationships with parents

Job Requirements

• Strong communication and problem solving skills
• Fluent in spoken and written English. Fluency in Mother Tongue is a plus!
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely

Benefits

• Annual leave - start with 7 days
• Medical leave - 14 days
• Medical Insurance
• No AWS but there is performance bonus quarterly depending on performance

Working Hours

• 5 days work week, including weekends
• (9am to 6pm. Compulsory work on weekends.）

At Kodecoon, we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

● Be a key player in the customer acquisition team to onboard new parents to Kodecoon’s community

● Share Kodecoon’s vision and recommend suitable coding programs for students

● Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement

● Maintain customer relationships and build a strong Kodecoon community. Act as parents’ advocate and manage relationships with them

● Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received

● Work with the teaching team to assess the students and follow up with parents for conversion

● Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research

● Ensure that all customer information is properly documented and updated in our CRM system

● Relationship manager for our Kodecoon’s community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

● Strong communication and problem solving skills

● Fluent in spoken and written English. Fluency in Mother Tongue is a plus!

● Driven, fast learner, proactive and ability to work in a fast-paced environment

● Organized, detail-oriented and ability to manage different projects at once

● Get things done attitude, self-driven

● You are very meticulous and independent, able to set own priorities with time

management to complete projects timely

Additional (Good-to-Have!)

● You love to learn and expand knowledge in Computer Science and/or Engineering

● Strong communication and problem solving skills. Open-minded and dynamic

● You are eager to shape the skills and minds of our next generation in equipping them

with the right digital skills

● You have prior teaching experience, be it tutoring, or team training

Centre manager's main duty is to ensure smooth running of daily classes at the school. Other duties include:

In-charge of daily staffing and class scheduling.

Handle customers' enquiries and requests through email and phone and social media.

Operation of online school management system.

Issuing of invoices and collection of fees.

Generate weekly and monthly reports for director.

Organise marketing activities to generate sales.

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

At Achievers Dream Learning Centre, we pride ourselves on a vibrant and dynamic workforce. Our team is a dynamic mix of individuals from various backgrounds and corners of the globe. We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

At Achievers Dream Learning Centre, we pride ourselves on a vibrant and dynamic workforce. Our team is a dynamic mix of individuals from various backgrounds and corners of the globe. We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Currently looking for Sunday part time. Centre manager's main duty is to ensure smooth running of daily classes at the school. Other duties include:

In-charge of daily staffing and class scheduling.

Handle customers' enquiries and requests through email and phone and social media.

Operation of online school management system.

We are seeking a dedicated and experienced Preschool Principal to lead and inspire our early childhood education program. The ideal candidate will have a passion for working with young children and a commitment to creating a safe, nurturing, and engaging learning environment. Below are the key requirements for the position:

Job Description:

• Be responsible for the overall management of the preschool
• Plan and execute marketing ideas to boost centre enrolment (eg. open houses)
• Work closely with the Management Team to discuss overall goal-setting for the school and operational decisions
• Relay directions from the Management Team to staff accurately
• Ensure daily operations are in order and in compliance with licensing and other regulatory requirements including administration matters
• Be willing to cover classes in the event of manpower shortage
• Oversee curriculum planning and professional matters
• Mentor and guide teachers closely in all areas to facilitate collaborative approaches to learning, teaching and evaluation so as to improve overall performance standards and competencies
• Manage relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis appropriately
• Determine requirements that must be met regarding licensing, health and safety regulations from the start and local regulatory agencies
• Plan and propose termly excursions and prepare budget and control budget expenditures

Job Requirements:

1. Diploma in Early Childhood Care & Education-Leadership (DECCE-L)

2. At least 2-3 years of experience as a Preschool Principal

3. Fluent in English and Chinese (spoken and written)

4. Efficient at executing and able to prioritise tasks

5. Excellent leadership and communication skills

Please whatsapp 8090 1816 and we will be in touch with you shortly.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

This is an operational position within the Asia Centre for Health Security (ACHS). The incumbent will be part of the team to support the core functions of the centre. Their duties would include supporting the administration functions, conducting education and training programs, convening meetings, and secretariat functions.

Duties & Responsibilities
Working under the direction of the Director and Head of Operations at the ACHS, the Senior Executive/Assistant Manager will be part of the team to support the core duties of the centre:
a) Centre Administration
- Support researchers to draft, review, negotiate and execute research agreements by working closely with researchers, collaborators and internal and external legal offices
- Liaise and support the centre's leads and research staff to meet the centre's objectives of the centre
- Administrative support for the running of the centre, including arranging meetings, liaising with third party providers and vendors
- Support financial administration, processing of payment, procurement and budget tracking for centre expenses and donor funding
- Tracking of assets and reporting deliverables to funder

b) Education and Training and the Convening of Meetings and Roundtables
- Support Centre Leads in planning and execution of education and training activities of the centre, such as the ACHS webinar series, ACHS fellowship program, workshops on biosafety and health security law attended by local and international guests.
- The responsibilities would include event planning; liaising with vendors; creation of templates and forms; registration; liaising with participants and logistics arrangements including venue, travel and room bookings; and on the ground support for public seminars, workshops held in person and online

c) Collaboration & Partnership
- Liaise and work closely with local, regional and international partners and collaborators, this includes providing support for policy roundtables and panel discussions and the building a network of experienced experts in health security

d) Provide secretariat support for the centre (Faculty Meetings, International Advisory Panel), this includes arranging of meetings, preparation of slides, notes of meeting, communication and dissemination of information, and collation of reports

e) Work closely with other offices in the school, e.g. finance, HR, IT and GHO and university, e.g. OLA, ODPRT, CPO to take forward all administrative tasks, including discussion, collaboration and problem-solving on complex situations

f) Other duties assigned by the Director or Head, Operations

Qualifications

• Applicants are expected to have at least a Bachelor degree from a recognised institution with at least five years of experience in an administrative position within the academic, research or healthcare sector
• Strong administrative skills and experience in supporting projects such as convening meetings, organise training and workshops, service contracts, financial administration, or equivalent experience
• Experience organising events, in-person and online is a requirement
• Excellent written and oral communciation skills, with the ability to summarise content, prepare slides, reports and content
• A good team player who is self-motivated, well organised and with the ability to work well under pressure and tight deadlines
• Effective at problem-solving, able to take initiative to learn on the job and manage various responsibilities.
• IT systems savy and proficient in Microsoft Office Applications
• Knowledge of NUS processes and systems is an advantage
• Strong interpersonal and negotiation skills, and ability to interact effectively with all levels of associates, including senior leadership

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza or Singapost Centre

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesdays to Sundays, PH OFF)

Salary: $3000 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Responsibilities:

• Supervise the Service Delivery Managers and other resources within the security services team
• Prepare and deliver the service and maintenance proposal during bids
• Formalize service requirements, cost of ownership and integrated logistic support of the Solution
• Define the architecture/organization of the service and the associated service infrastructure
• Allocate service requirements to the various actors of the organization for support
• Validate the Service Deployment Readiness
• Validate the Obsolescence Management Plan
• Responsible for the resources to deliver the services
• Ensure that the teams meet all the Service Level Agreement (SLA)

Requirements:

• A bachelor's degree in IT/Computer/Engineering Discipline
• Preferably more than 10 years of work experience in maintenance of Critical System with SLA in the management capacity
• Experience in execution of ITSM processes in an organization
• Experience in operation transition planning from project phase into maintenance phase
• Experience in managing a group of more than 20 service support staffs and sub-contractors
• Experience in delivering ILS requirements in project phase
• Good understanding of Logistic Support Analysis such as Maintenance Engineering Analysis (MEA) and Level of Repair Analysis (LORA)
• Good understanding of System Reliability, Availability and Maintainability (RAM) programme
• Experience in the System Testing, Commissioning and Warranty support
• Strong interpersonal skills, ability to effectively communicate with peers and customers on all levels
• Ability to effectively prioritize and execute tasks in an occasionally high-pressure environment
• Organized and motivated individual with good written and oral communication skills
• Good technical knowledge of Windows Server, Linux, VMware, Databases, Storage, Networking, Cybersecurity, Communication Systems will be an advantage
• Any professional certifications such as PMP/IPMA, ITIL, CCNA, etc. will be also an advantage

Join our dedicated team at Eden Day Activity Centre and make a positive impact on the lives of adults with autism!

We are currently seeking a passionate and skilled Day Activity Centre (DAC) Associate Coach to help us create a nurturing environment where our clients can thrive.

As a DAC Associate Coach, you will play a vital role in supporting our clients' development and well-being. Here are some key responsibilities that make this position both rewarding and fulfilling:

Performance of Clients:

· Implement and maintain a comprehensive system for administering Individualized Education Plans (IEPs), Individual Care Plans (ICPs), attendance records, training programs, and other administrative tasks.

· Design and lead therapeutic and training activities that are tailored to meet the individual needs and goals of our clients.

· Develop and manage an inventory of training materials, ensuring that they are up-to-date and readily available.

· Provide attentive supervision to clients during indoor and outdoor activities, prioritizing their safety and overall welfare.

· Collaborate with supervisors and consultants to enhance supervision methods, constantly seeking opportunities for improvement.

Welfare of Clients:

· Take proactive measures to ensure the well-being and positive behavior of our clients, following the guidance and recommendations provided by supervisors and consultants.

· Conduct pre- and post-agency visits for transfer cases, ensuring a smooth transition and continuity of care for our clients.

· Regularly visit clients' homes to monitor their welfare and maintain a strong connection with their families.

· Uphold high cleanliness and safety standards within the centre, creating a comfortable and secure environment for everyone.

· Demonstrate utmost respect for client confidentiality, maintaining their privacy at all times.

Documentation:

· Prepare and submit accurate and timely reports, including IEPs, ICPs, progress reports, lesson plans, and incident reports, to the Head of Centre (HOC) and/or consultants.

· Ensure meticulous record-keeping, documenting assessments, progress, and any relevant information to provide a comprehensive view of each client's learning journey.

· Collect and analyze learning data, maintaining a well-organized documentation file that informs decision-making and supports individualized client support plans.

Requirements:

· At least an ITE Certification/O Level/A Level/ Diploma from a recognized educational institution

· Relevant experience in the fields of Special Education, Nursing, Counselling or Care services is preferred

· Experience in Community Service with exposure to youths / adults with autism is an added advantage

· Compassionate and patient personality

· Committed to the education and nurturing of youths / adults with autism

· Working Location: Blk 351 Clementi Ave 2

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Centre for International Law at the National University of Singapore is a university-level research centre, with the mission of producing cutting edge research on international law. It is also at the forefront of capacity-building initiatives in the Asia-Pacific region through workshops, conferences, trainings and academic programmes reaching a diverse audience of government and private sector professionals as well as academics.

CIL is soliciting applications for several Post-Doctoral Fellowship positions commencing in August / September 2025. Initial appointments will be for one year (with the possibility of extension to a second year based on the progress accomplished during the first year).

Applications are open to prospective fellows with research projects in all areas of International Law as well as other areas of public law wih direct links to international law. Of particular interest are applicants who are interested in the Asia-Pacific region; technology and digital economy; sustainable development; cybersecurity; international economic law; and international dispute resolution.

We encourage interdisciplinary approaches, such as (1) human rights and technology/ artificial intelligence/ global health/ international humanitarian law/ environment; (2) trade and climate change/ technology; (3) sustainable development and economic law; and (4) cybersecurity/ IHL/ international criminal law.

Preference will be given to prospective fellows whose ambition is to pursue an academic career - the program is tailored to facilitate such careers. In addition to mentoring in the specific areas of specialization, the CIL Postdoctoral Fellowship program engages in workshops which involve all aspects of academic life: research design, writing, teaching and examining, publication strategies, supervising, as well as upgrading Fellows’ methodological skillsets.

There are different models of Postdoctoral programs. CIL follows the Academic Community model, whereby fellows are part of an academic community learning and advancing not only from their more senior mentors but from each other in a continuous cross-fertilization across international law subjects and different approaches to legal scholarship.

The program will be directed by Dr. Nilufer Oral, Director of CIL and member of the International Law Commission, as well as Professor Joseph Weiler who holds a regular visiting appointment position at NUS.

Qualifications

The selection committee will consider the following criteria in making appointments:

1. The applicant must have obtained a doctoral degree in a field of international law within the past 3 years. For applicants still pursuing their doctoral degree, the dissertation must be defended and approved no later than 15 August 2025.
2. The principal selection criterion will be the applicant's potential for exellence in research and the quality and orignality of his /her proposed project of research. The quality of the doctoral dissertation as well as any other publications will be the primary evidence of such potential. A PDF file of the PhD dissertation must be appended to the application as well as one or two samples of published work. Applicants still pursuing their doctoral degree must append a detailed description of the doctoral project as well as any completed chapters.
3. Three letters of reference are required, one of which, ideally, would be from the PhD Supervisor and/or a member of the Examining Committee. The reference letters should be sent confidentially to Ms Sadhna Rai ([email protected]) by the deadline for applications and must in particular address to the scholarly contribution of the dissertation and an appraisal of the proposed post-doctoral research project as well as the potential of the applicant to realize high quality research.

Benefits

1. The Fellow will be appointed to the full-time position of Post-Doctoral Fellow at CIL on a one-year renewable contract.
2. The Fellow will receive a competitive salary package. Travel assistance and housing benefit will be provided, if eligible.
3. The Fellow will be allocated a minimum budget of S$5,000 to support attendance at regional and international conferences, with additional amounts subject to CIL Director’s approval.
4. The Fellow will be allocated shared office space within CIL.

Programme Requirements

1. The Fellow will develop and carry out the research project as outlined in the application. He or she will be expected to be in residence at CIL and during the period of the Fellowship and take an active part in the post-doctoral academic community: workshops, presentations, commenting on colleagues work and the like.
2. The expectation is that the Fellowship will lead to one or two publications in well-recognised peer-reviewed outlets. Frequently the first year of a post doc is dedicated to preparing a doctoral dissertation for publication as a book.
3. The Fellow will be encouraged to present his or her research and give papers at academic conferences at NUS and elsewhere.
4. Subject to the standard NUS terms of annual leave, the Fellow will be expected to be in residence throughout the term of their appointment. In addition to annual leave, the Fellow may apply for leave to undertake research and fieldwork overseas, subject to the approval of the CIL Director.

Application Procedure

Application should be submitted online with the following documents via the NUS career portal by 15 March 2025:

1. A copy of the doctoral dissertation as well as Doctoral certification
2. Personal Statement (500-600 words): to outline the reasons for seeking the Fellowship, the career goals of the applicant and any other relevant data which the applicant thinks may be relevant in considering the application.
3. Full Curriculum Vitae containing complete and detailed information on academic institutions, honours, awards, publications and professional experience (current and previous, including dates of employment and job descriptions).
4. A detailed Research Proposal (3000 words max.) outlining, inter alia, the research question(s), the projected methodology of answering such, and the projected contribution to the field and the expected deliverables (e.g. book, articles).The title of the proposal should clearly indicate the nature of the research project and the proposal should include an executive summary of the proposal of no more than 600 words.
5. Letters of Recommendation: The application must be supported by three written references from academic referees. Referees should be requested to send their confidential reference no later than 15 March 2025.

Shortlisted applicants will be notified within two months from the application closing date.

Full Time:

• 5 days work week
• Weds to Sun: 8am to 9pm

Service Crew Responsibilities / Requirements:

• Availability to work around peak hours, including early mornings, weekends, and holidays.
• Provide information and assistance (product or service) to customers.
• Monitor the surrounding condition
• Keep the work environment cleaning duties and responsibilities
• Maintain stock of goods
• Handle the customer's complaint

Job Responsibilities

• Basic troubleshooting, installation, calibration, maintenance and repair on designated equipment.
• Completing Preventative Maintenance/Calibration reports
• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
• Maintaining daily communications with customers to ensure resolution and proper follow-up.
• Utilising the escalation process to resolve customer service delivery issues.
• Identifying and participating in sales opportunities such as new contracts or contract renewals
• Working as a member of the local team to provide efficient service delivery to all accounts within the assigned area.

Qualifications & Requirements

• Candidate should be Electrical /Electronic/ Mechanical trained with qualifications from polytechnics or relevant institutions.
• Possess some basic IT related experience.
• Possess minimum 2 years of relevant working experience/ Candidates with limited working experience will also be considered.
• Experience in troubleshooting and responding to customer concerns.
• Should have basic level of computer skills including MS Word, PowerPoint, Excel and Outlook
• Candidates are required to perform outdoor servicing of equipment and work in warm/humid environment.

Overview

We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing great customer service. You will have opportunities to work in a variety of challenging IT environments to quickly build up your IT and communication skills.

What will you be doing?

As a Senior Service Engineer, you provide Level 1 and Level 2 Support to existing clients, serve as a primary contact to identify, troubleshoot and to provide resolutions to the reported issues. Your job is to work closely with R&D Team by conducting preliminary investigations i.e., replicating the reported issues raised and communicate to the support software engineers and Quality assurance engineers of your findings to facilitate in bug fixing.

Your responsibilities will include:

• Being a representative for project-specific customer inquiries and issues that you will take ownership and bring resolution.
• Ensure customer satisfaction in Project Support and Maintenance
• Collect information and perform deep-dive analysis, diagnosis, and troubleshoot.
• Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
• Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
• Manages the status of issues raised and ensure they are resolved effectively in a timely manner.
• Continually evaluate existing processes to streamline and enhance customer support activities.
• Manage and keep tracks of change requests, bug fixes status and system updates deployments documentations.
• Prepare weekly statistic reports and able to present professionally in the weekly progress meetings with clients.
• Prepare and keep track of user manuals documentation and versions as well as release notes for upcoming enhancement releases.
• Conduct training / hand-holding sessions with users and to guide them to troubleshoot the system to resolve software issues or problems.

OK, I’m interested… is this the job for me?

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

Other qualities that you’ll need to be a fit for this role include:

• Degree in Information Technology/Computer Science/ Computer Engineering
• Preferably > 1 year experience in IT Industry managing large-scale applications support
• Pro-active, customer-focused, and comfortable dealing with clients/vendors directly.
• Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Highly energetic, motivated team player, able to work under tight timelines and pressure to participate in digital transformation journey
• Good interpersonal skills, resourceful, take ownership
• Organized, meticulous, and able to work independently
• Strong analytical and troubleshooting skills
• Delivered B2B services effectively and efficiently, aware of service management preferred.
• Preference given to vendor–based software delivery experiences.
• Experience in Software Development and Microsoft SQL Server will be an advantage

• No experience needed
• Handle paperwork
• Managing drivers, such as ensuring driver job completion, returning of delivery order
• Oversee activities that include transportation
• Communicate between drivers and customers
• Keen, positive and passionate learner
• Basic computer skills
• Able to work in a fast pace environment
• Office located at Clementi

Service Technician (Medical Device)

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Responsibility

• Taking responsibilities for repairing and testing of DePuy and Ethicon Endo-Surgery products.
• Managing the tools upkeep and calibration.
• Managing work orders, quotations, and Invoicing of service.
• Managing Repair Centre Upkeep, Housekeeping & Cleanliness.
• Managing spare parts inventory planning, ordering, and receiving.
• Working with Synthes Switzerland and organizations for all repairs related work requirement.
• Using MD S&R to manage the repair activity.
• Performing on site commissioning (installation) and maintenance of medical devices.
• Up to 25% of international travel may be required.
• You might be required to work on weekend.
• Tracking warranties of instruments.
• Performing on-site or over the phone Customer Support.
• Managing Service Logistics (inwards and out wards repairs).

Qualifications, Experience and Competencies:

• Diploma/ Degree in Engineering with minimum 1 year of experience in a field service or technician role.
• Ability to trouble-shoot and guide the service team on all technical aspects.

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Introduction:

Hostmost Group of Companies is a leading Marine Radio Communications and Navigation system service provider. Established in 1989, we have expanded our operations globally, providing reliable services to clients across different regions. With 14 wholly owned offices and depots spanning Asia to North America, we pride ourselves on maintaining a strong global service network. At Hostmost Group, we believe in continuous improvement and invest in staff training to stay ahead of industry trends and requirements. Our group is currently expanding and there will be several vacancies available.

Job Descriptions:

· Manage sales enquires and process quotations.

· Process sales or service orders.

· Process draft billings.

· Meet up with customers.

· Any ad hoc duties as assigned

Requirement:

· Diploma & above.

· Minimum 2 years of sales or admin experience. Commensurate with experience.

· Knowledge of SAP will be an advantage.

· Only Locals (Singaporean or PRs) need to apply.

Location:

· Near Pasir Panjang MRT station (SINGAPORE)

Interested candidates who wish to apply for the advertised position, please send full resume with the following details:

1. Reasons for leaving ALL your employment

2. Current & expected salary

We regret that only shortlisted candidates will be notified.

Job Types: Full-time, Permanent

Benefits:

· Dental insurance

· Health insurance

Schedule:

· Day shift

· Monday to Friday

· Weekend availability

Supplemental pay types:

· 13th month salary

· Performance bonus

Education:

· Local Polytechnic Diploma (Preferred)

Experience:

Sales: 2 years (Preferred

Responsibilities:

• Warmly greet parents and children and create a welcoming atmosphere.
• Assist with registration and check-ins for classes and events.
• Respond promptly to parents’ inquiries in person, via phone regarding class schedules, programs, and other centre-related information.
• Manage and update class bookings and attendance records.
• Assist with administrative tasks, including data entry and maintaining accurate records.
• Support the team in managing the reception area and ensuring it is clean and organized.
• Address and resolve minor complaints or escalate issues to the appropriate personnel.
• Provide information about ongoing promotions and upcoming events.
• Ensure a smooth flow of operations during peak hours, including guiding parents and children to designated areas.

Requirements:

• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Prior experience in customer service or administrative roles is a plus.
• Ability to handle inquiries and concerns with professionalism and patience.
• Basic computer proficiency (e.g., Microsoft Office, email).
• Strong organizational skills and attention to detail.
• Comfortable working in a child-centric environment and interacting with children.
• Ability to commit to working on weekends and/or depending on the schedule.
• Preferably bilingual, able to speak both English and Chinese to assist a diverse range of parents effectively.

If you’re enthusiastic, organized, and love working with families and children, we’d love to hear from you!

About the Role:

To maintain the service education system for trainers and distributors. This includes training on repair processes, installation, maintenance, and troubleshooting, as well as introducing new products by preparing training schedules and materials. The role also involves promptly tracking technical inquiries and providing remote support to other Business Centres and distributors, ensuring that all administrative documentation is accurate and complete to enhance efficiency and service quality. Additionally, it includes planning and reviewing the Quality Management System to improve repair quality in the repair centre.

Roles and responsibilities:

• ·Conduct in-service training on medical devices and related products for trainers in other Business Centres and distributors, including:

o Repair processes (assembly and disassembly)

o Installation and maintenance processes

o Troubleshooting

• Prepare service training and manage the introduction of new product repairs, including training materials and schedules.
• Establish a service education system for medical devices and related products for engineers in other Business Centres.
• Address technical inquiries and provide technical support (installation, maintenance, etc.) to Business Centres and distributors, both remotely and on-site (e.g., at hospitals).
• Ensure proper documentation, notification, tracking, and follow-up on all technical inquiries.
• Support Business Centres and distributors with all service and technical-related inquiries and activities.
• Escalate issues to higher-level support when necessary and act as a contact point between Business Centres and headquarters.
• Plan and review the Quality Management Systems of repair centers to secure and enhance repair quality.
• Perform any other tasks as assigned.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact and Empathy, form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package including AWS and Variable Bonus
• Hybrid home office work arrangements
• 18 days of annual leave in your first year
• Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

• Diploma or Degree in any Electrical/Electronics/Mechanical Engineering Discipline
• At least 3 years of related experience in the medical device industry is highly preferred.
• Experience in technical support, including technical training.
• Experience with lean manufacturing and Six Sigma is preferred
• Strong hand-on skills and good eyesight.
• Willingness to travel to the Asia Pacific region if required.
• Proficient in the use of MS Office and its applications.
• Possess strong communication and troubleshooting skills.
• Able to work in a team environment and collaborate with staff across different age groups.
• A team player with enthusiasm for learning and the ability to work with minimal supervision.
• Strong troubleshooting and analytical skills.

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

· LinkedIn - Olympus APAC

· Company website - www.olympus.com.sg

General information

As a Service Engineer, you will be responsible for executing Service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines.

Reporting to Service Manager, you will be delivering quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB.

Health and Safety

• Apply safety rules and safe practices as well as environmental responsibilities
• Report unsafe practices and incidents

Service Delivery

• Execute after sales business activity preventive & condition based maintenance, trouble-shooting, repairs and commissioning.
• Actively coordinate with operation supervisors for optimal service potentials from regular customer interactions.
• Proactively involve in self learning and practical exposure for continuous competence and productivity improvement.
• Maintain high level of personal leadership on safety and quality on work performed as well as documentations.
• Reports early any technical/contract/quality/program/cost issues to management, along with recommendations for resolution.

Additional Requirement

• Understand customer needs & manage customer relationships
• Co-operate actively with other ABB units to achieve common targets
• Support sales team

Leadership

• Provide leadership and coordination for the service team
• Create and develop good team spirit

Continuous improvement

• Proactively identify area of improvement eg. Self-technical knowledge, job safety and etc
• Participate in discussion, meeting, training and e-learning

Your background

• Diploma, ITC or equivalent in Electrical/Electronics engineering with at least 3 years hands on repair and service experience on electrical equipment.
• Experience on LV & MV VFD will be an advantage
• Strong electrical or electronics engineering fundamental knowledge. Knowledge on theory, structure, application, testing methodology and component fault diagnosis/analysis will be added advantage.
• Strong self-discipline with initiative and learning spirit with positive attitude, team work and responsibility.

Join a team trusted by over more than 85,000 satisfied customers, boasting top-rated 5-star reviews on both Google and Facebook. We are a leading brand in Singapore which provide great employment benefits and good career growth.

*Immediate Vacancies*

• Basic up to $3,000 with yearly increment
• High Commission
• AWS bonus
• Bonus 2 times a year
• Annual leave up to 21 days
• Medical and Insurance Coverage
• Central working location
• Next to MRT Station
• Meals Provided
• Family Oriented Work Place Environment
• Exclusive Staff Benefits on our aesthetic treatments
• Career Progression to Senior Customer Service Executive

Job Responsibility

• Provide first level of support and customer service
• Provide quality customer service to customers over the phone or email
• Building rapport with clients from provided leads and sources through phone calls and text
• Administrative duties as required
• Send reminders to clients for upcoming appointments

Job requirement

• Minimum 1 Year(s) of experience in Similar Position
• Good interpersonal and communication skills
• Able to commit retail hours
• Able to converse in English and Mandarin (to answer chinese-speaking enquiries)
• Requires a sense of urgency
• Able to work independently with minimal supervision
• Good team player, positive attitude and willing to learn
• Interested Participants please submit your CV

Customer Service Executive - Imports

· Prepare proper import shipping documentation and liaise with shipper, consignee, various authorities, shipping and overseas agents and execute the freight operations in a proper and efficient manner

· Review of customer enquiries for the company’s import freight and logistics business scopes

· Prepare quotations for customers (Nomination / Delivery - FCL / LCL)

· Perform proper clarifications and negotiations with customers on the proposals submitted

· Review of customer orders to ensure no difference in proposals/quotations offered and customer orders

· Liaise with various logistics appointed subcontractors and execute the supervision and management of related logistics services delivered in a proper and efficient manner

· Initiate proper disposition action for nonconforming services

· Perform necessary corrective and continual improvement actions and programs as directed by management

· Perform any other duties assigned as and when required

Job Responsibilities

• Work closely with cross-functional team on executing the sales.
• Communicate pro-actively with customers on execution details such as shipment period, payment etc.
• Prioritise daily tasks and follow up on problem resolution that ensures customer satisfaction.
• Interact with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
• Investigate and resolve regular/ad-hoc requests or complaints.
• Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
• Participate in process improvement program as directed by the Team Leader or Supply Chain team.
• Understand and implement GMP + B3 and RSPO in daily tasks.

Job Requirements

• Minimum bachelor’s degree in any field, preferably in logistics/supply chain management.
• Have minimum 2 years of relevant experience.
• Proficient in SAP modules.

Job Description:

1. Support of the sales team in organizing and attending sales events

• Update of contacts & Customer relationship activity in Salesforce (a CRM system)
• Follow-up on clients inquiry (before sales and after sales)
• Preparing quotation/agreement and contract management
• Assist the BDM to maintain client relationship with existing clients by regular follow-up visits, Query & issue gathering
• Follow up with Clients on a regular basis for SOA, pending payments
• Support sales account manager to develop new customer base by tender participation, cold calls & Introductory e-mails, etc
• Support sales team for weekly report/monthly report or clients analysis

2. Follow up activity with Client for Projects

• Follow up activity with Client for Project Updates & liaison with Operations team
• Co-ordinating with sub-contractors for tendering and pricing negotiations
• Arrange DHL or partner for Samples collection, follow-up on samples testing, reporting if necessary
• Take action for ON-HOLD samples
• Arrange sampling kit/product delivery
• Submit the invoicing application to account when the project is completed
• Operation for MEIMS (Lab testing software) and SAP (sales module only)

3. Liaison with Marketing for Realizing the companies digital marketing strategy (e.g. Brochures, Marketing tools, Presentation content, conferences)

4. Admin works and support sales team for some documents filling, reporting, presentation, etc

Job Qualifications

1. Junior college or above
2. Major - Marine engineering, Shipping engineering/officer, Lab testing, chemistry / biological science
3. Be proficient in office software; be practical and careful in work; with strong communication skills
4. At least 3 to 5 years of experience in similar role
5. Have experience in Maritime industry as priority
6. Have business-related knowledge background and understand business processes
7. Have team work spirit
8. Have good communication and presentation skills; be able to communicate with clients, including Sales team and overseas clients
9. Be fluent in English listening, speaking, reading and writing; be able to translate and interpret English standard
10. Proactive and self-motivated