About the role

We're looking for an experienced Product Manager with a bent for solving technical problems and an equally strong ability to drive business strategy and communicate to any audience.

You will lead core parts of our fintech platform that will help to accelerate digital businesses. You will be responsible for the vision, strategy and execution of all initiatives that will ensure our customers get the most value out of our fintech products.

You will be responsible for understanding the motivations and business requirements of our customers and their end-users, and to ensure that our product offering exceeds their expectations, driving towards our company mission of providing equal financial opportunities to everyone.

You will support and mentor other product managers on the team, providing regular guidance and feedback. You will be a role model for others to emulate and set high standards for those around you.

What you'll be doing

• Work closely with the Card Issuing lead and other product managers to discover, ideate, develop and launch growth opportunities and customer-centric products in Singapore and Indonesia;
• Identify market opportunities and establish the product vision and strategy for a brand new product line;
• Understand user needs and gather product requirements to build a world-class card issuing platform;
• Write and review product specifications to scope out new products in detail;
• Build alignment across product teams, cross-functional partners (e.g. Marketing, Operations, Business Development, Compliance, etc.) and the Leadership team;
• Develop and prioritize the product roadmap;
• Document user stories and mockups using collaboration tools like Notion, Figma, and Whimsical;
• Define metrics to measure the health and success of our card issuing platform;
• Work closely with developers to design and conduct user acceptance test cases;
• Drive product development with a world-class team of engineers and designers.

What we're looking for

• You have at least 3 years of experience in Product Management;
• You have the ability to quickly absorb technical concepts and communicate them to a non-technical audience;
• You have a proven track record of delivering measurable results for both users and business;
• You have strong problem solving skills and the willingness to roll up one’s sleeves to get the job done;
• You deeply understand how your products work and how to measure long-term impact. You know every step of the funnel. You can design, run, and interpret experiments and A/B tests;
• You are just as comfortable whiteboarding a completely new experience as you are optimising an existing flow, and you know when to do which;
• You care deeply about getting the details right in order to ship a best-in-class product;
• You know how to influence people to get things done across any function. People love working with you;
• You are outspoken and have the ability to communicate/escalate concerns and facilitate the right stakeholders in a discussion before they become issues;
• You are comfortable working in a tech environment with the ability to coordinate across several functions (Product, Engineering, Business Operations, Compliance, Marketing, Design, Business Development);
• You have strong written and verbal communication skills.

1. Ensures smooth operation of the entire Marketing Department by planning, developing and executing marketing strategies.

2. Supporting and managing marketing team in carrying out their duties well and ensures effective communication with the various departments.

3. Develop and establish a good relationship with customers and vendors.

4. Formulate product strategy for various products and categories.

5. Collaborate with retailers on promotion planning and exclusives to grow the business.

6. Establish marketing goals based on past performance and market forecasts.

7. Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.

8. Proven experience in marketing edible products (Vegetables and Groceries) and good exposure in handling Supermarkets and mini-marts customers.

9. Must possess Bachelor's Degree.

10. Must possess valid Class 3 License

Consumer & Shopper Understanding Manager

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such asNutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brandscontinues to grow, so too does our global reach. Represented in more than 50 countries, with products sold inmore than 170, the Ferrero Group is loved by generations around the world. The secret to our global success?40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proudof. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed andappreciated and have the same opportunities. We believe all of our people are equally talented in their own way.In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, themeans to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity ofour talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The role is aimed to support the regional research department in managing consumer research projects for theKinder Power Brand as well as new cross-category innovations in Asia Pacific, which include the markets ofAustralia and New Zealand, Southeast Asia, Hong Kong, Taiwan, Japan, Korea. As a Consumer ShoppingUnderstanding Manager you will analyze and conduct research to understand market and consumer behaviorpatterns, and provide reports to Management and all relevant employees in the Country. The research and datayou provide will be crucial in monitoring Ferrero products' performance against key Company indicators.

Main Responsibilities:

• Plan and execute consumer research projects, ensuring the alignment with the business objectives and strategy
• Report on the Company indicators, market performance of Ferrero products as well as behaviour andpreferences of target consumers identified for specific projects
• Provide insights through consolidation and analysis of existing information
• Influence business strategy, communications, pricing, media investments, retail, go to market, and other aspectsvia insights
• Drive insights into action in order to improve business results
• Finalize market research brief documents and brief research agencies. Work closely with external researchesproviders and define arrangements for continual and ad hoc research, and provide insight on market analysisand consumer needs
• Collect and interpret findings, and create clear relevant insights-driven presentations addressing business/marketing issues. Write the executive summary
• Organize and coordinate the fixed / mobile panel studies at points of sale for the different channels
• Hold responsibility for the day-to-day management of research projects
• Ensure common understanding of CSU plans and key projects progress at Region or country level
• Liaise between the different stakeholders. Manage effective relationships with internal customers and externalsuppliers to ensure projects are delivered on time and are of high quality
• Collaborate with the marketing team, both at local and area level, to ensure that research decisions are in linewith strategy and that all findings are shared
• Define and recommend, to both marketing and line manager, the best solution from a value-for-money point ofview, finalize the methodology and negotiate costs
• Participate in the process of country budget creation with regards to market research activities
• Monitor performance against the approved budget, providing a status report and taking action

Who we are looking for:

• University degree in Economics, Statistics, Engineering, Marketing or relevant quantitative field
• Experience in FMCG consumer insights (client-side or agency), on-the-ground experience in Asia markets and/orin a regional FMCG role is a strong plus
• Extensive experience leading both, quantitative and qualitative research projects
• Hands on experience in business intelligence/analytics
• Excellent consolidation skills—ability to integrate information from multiple sources and create clear, simple,coherent, logical conclusions, insights, and recommendations
• Ability to tell stories via data and insights, high attention to detail
• Strong project management and organizational skills
• Excellent communication (oral and written) and presentation skills, ability to influence business teams andstakeholders
• Ability to work in a multi-functional team and work effectively in a matrix organization (Area, Region, Clusters)
• Strong work ethic, positive mindset, open-mindness and professional curiosity, good collaborative skillset andhigh adaptability to changes
• Advanced knowledge of Microsoft Office, Nielsen software, experience with data visualization, Power BI a plus
• Experience in Digital a plus
• Fluency in English, written and spoken, any Asian language is considered a plus

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need tobe just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around theworld.

To better understand our consumers and business environment we need your ability to make sense of the externalmarket, a global mindset and the ability to benchmark Ferrero products against the competition, internally andexternally. Combining this with analytical and critical thinking, you will help Ferrero in generating visionary andactionable insights and driving change. Employee contribution and engagement at Ferrero is individual, team andorganisational based, so you should have the ability to work independently as well as manage your team andstakeholders.

• Project planning and requirements gathering, ensuring project requirements are met

• Creation and management of project plans

• Ensure projects run on time and are staffed appropriately

• Manage the implementation of information systems to meet identified business needs, acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales, and quality

• Give proposals for project strategies, planning, definition of tasks and deliverables, quality control, risk analysis and management

• Participate in functional working groups and progress meetings

• Provide effective leadership for the project team ensuring that team members are motivated and constantly developing their skills and experience

• Minimum 5 years of relevant IT experience

• Demonstrates the ability to adopt a risk-based audit methodology to identify IT risks, design appropriate tests of controls using data analytics where possible and recommend effective solutions to mitigate control gaps.

• Broad understanding of IT risks across domain areas such as application development, infrastructure resiliency, networking, cloud, cybersecurity, IT operations, ERP systems and emerging technologies such as Al/ML.

• Able to work independently with minimal supervision and as part of a dynamic team to complete audit projects with quality and on time.

• Strong analytical, critical thinking, teamwork, communication and report writing skills.

About Us

Vivo Surgical is a patient-focused, clinician-driven medical device developer and manufacturer. Headquartered in Singapore with offices in China and Thailand, we are pioneering a novel endoscopic surgical robot for complex endoluminal surgeries. ISO 13485 certified with international accreditations awarded such as the US FDA and European CE mark, our devices target the medical needs of the world through innovative applications of science & technology. These encompass such fields as in vivo surgical LED lighting, portable endoscopy and endoscopic robots, which are strategically co-developed with world-class healthcare institutions and KOL collaborators. Join us as we build towards our vision of being Asia Pacific’s leading medical device developer and manufacturer.

About The Role

We value the importance of having a robust Quality Assurance and Regulatory Affairs team that would serve as a key pillar for sustained commercial success. To that end, we are looking for a Quality Assurance & Regulatory Affairs Manager to join us on this journey. You will be part of our fast-growing team and will take ownership of your role from the get-go. You will work on ensuring our company’s commitment to comply with regulatory requirements and to maintain the effectiveness of our Quality Management System (QMS). You will also be in charge of our products’ regulatory strategies and submissions to various regulatory bodies. Your role will enable you to work not only with diverse functions internally but also in close tandem with our external partners such as our suppliers, distributors and notified bodies.

Your responsibilities shall include the following:

• Ensure the company’s QMS complies with ISO 13485 and FDA 21 CFR 820/QMSR.
• Develop and manage Quality Procedures such as document control, CAPA, NCR, Supplier Control, Production Control, Feedback and Complaints Handling, and Post Market Surveillance.
• Organize and execute internal audits, management reviews and supplier audits.
• Plan and lead ISO 13485 audits and regulatory inspections.
• Participate in the products’ verification and validation activities.
• Develop, review and compile the medical device technical files whilst making sure the products meet all regulatory and quality standards.
• Involved in risk assessment tasks to identify potential quality and compliance risks in the product lifecycle and advise adequate risk control measures.
• Serve as the company’s Quality Management Representative (QMR) and Person Responsible for Regulatory Compliance (PRRC).
• Manage and mentor the QARA team to ensure members are adequately trained.
• Stay updated on medical device laws and regulations in the targeted markets.
• Work with senior management to define and deliver adequate quality and regulatory strategies.

Your Qualifications & Experience

• Minimum Bachelor’s degree in Engineering or Science.
• At least 5 years’ experience in quality assurance and/or regulatory affairs in the medical device Industry.
• Firm understanding of ISO 13485:2016, FDA 21 CFR 820/QMSR and ISO 14971.
• Prior involvement in HSA, FDA 510(k)/De Novo and/or MDR 2017/745 submissions will be a plus.
• Experience in generating risk management documentation (risk management plan, report, FMEAs).
• Possess a leadership and strategic mindset to organize and prioritize tasks for effective and timely delivery of regulatory goals to meet the company’s business objectives.
• Certification as an ISO13485:2016 lead auditor will be advantageous.

Contact

Please send your CV and cover letter to: [email protected]. We look forward to receiving your application.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

• Act as a Finance Business Partner to the designated Research Centre/ Institutes within the cluster and provide strategic support to its management and budget holders by proactively monitoring financial activities and financial reporting specific to the Institutes, and clearly communicating results of the analyses.
• As a team leader supporting Cluster lead in leading and managing the research finance cluster.
• Provide financial and business advisories to the Institutes that are critical to the decision-making purposes and ensure compliance with University’s financial policies and procedures, and funding agencies’ terms & conditions / guidelines.
• Foster and maintain a regular working relationship within the Institutes, central shared services teams, and other functional partners.

Duties & Responsibilities:

Financial Management and Oversight

• Lead a team of 3-4 staff (direct and indirect), where applicable
• Ensure smooth day-to-day financial operations of the Research Centre (RCE) / Institutes (RICs) within the cluster, including exercising financial control over budget expenditure, revenue collection and financial reporting.
• Drive the annual budget and forecast exercises by coordinating all movements of budget, ensuring timely submission of budgets to central teams.
• Participate in strategic meetings and budget planning sessions with the Institutes’ management, providing valuable financial insights to aid decision-making.
• Partner closely with Institutes to guide cost-efficiency initiatives and offer expertise in implementing resource optimization strategies, leading to a reduction in operational expenses.
• Analyse Institutes’ financial positions and funding status, offer insights and recommendations for periodic reporting to the Institutes’ management for decision-making processes.
• Prepare and present financial performance reports to the Institutes’ Governing Board/ Strategic Board, etc, ensuring clarity and accuracy of information.

Grant and Fund Management

• Partner closely with Institutes (as host institution) for effective grant administration, provide financial guidance throughout the grant lifecycle and facilitate budget allocation for various projects and funding sources, to enhance the host institute’s financial stability and research pursuits.
• Collaborate with budget owners to manage grants / funds and proactively identify issues for timely solutions and ensure optimal utilisation of funds.
• Ensure full understanding and compliance with the terms and conditions of the grants as predetermined in the signed letter of awards / agreements.
• Oversee grant claim statements preparation and timely submission to funding agencies, including liaison with auditors and fulfilment of audit requirements, and prompt response to queries for a smooth and timely audit fieldwork.
• Work collaboratively with the Institutes’ stakeholders and central shared services teams during financial year-end closing and grants’ closing activities to ensure all legitimate transactions are properly recorded and all financial reports are accurately prepared.

Governance, Controls and Compliance

• Ensure compliance with related tax filing matters including GST, withholding tax and taxable benefits for personal claims.
• Timely perform Risk Control Matrix (RCM) testing and address anomalies to mitigate financial risks, and ensure certification sign-off by Institute’s HOA before the financial year’s closing deadline.
• Liaise with internal auditors on all internal audit matters, where required.
• Coordinate and oversee the annual fixed assets verification exercise of the designated Institutes. Work collaboratively with Institutes’ stakeholders to ensure compliance with the verification procedures and maintain accurate records of fixed assets.

Leadership

• Drive strategic planning efforts, outlining objectives, strategies and key performance indicators (KPIs) to ensure the team’s success.
• Make critical decisions and provide guidance to the team in complex situations, considering broader implications.
• Identify talent gaps. Mentor and coach team members on leadership, problem-solving and strategic thinking.
• Guide the team through changes, effectively managing transitions and ensuring team members are aligned with new strategies or initiatives.
• Represent the cluster in cross-cluster meetings and strategic discussions, advocating for team needs and accomplishments.

Process Improvement and Stakeholder Communication

• Proactively engage with Institutes’ stakeholders to understand their needs, challenges and goals.
• Provide guidance and updates to stakeholders on finance policies, guidelines and procedures, as and when required.
• Identify opportunities to develop guidelines and streamline financial processes for operational efficiency and resource optimization.
• Lead change initiatives such as projects, system implementation and other assignments as may be directed from time to time.
• Undertake ad-hoc tasks as requested by Institutes or assigned by Cluster lead.

Qualifications

• Accounting Degree/ACCA or equivalent with at least 10 years of relevant working experience
• Exposure to grant budgets, funding agencies’ regulations and financial compliance requirements in a research or education environment will be advantageous
• Technically competent with up-to-date knowledge of accounting / audit standards and practices
• Ability to quickly learn and grasp the implications of terms and conditions for each managed grant
• Highly stakeholder service-focused and strong in communication skills with the ability to build positive working relations and work collaboratively with people at all levels
• Highly analytical with exceptional problem-solving and organisational skills
• Self-motivated individual and able to work with minimal supervision in a dynamic environment with competing demands for resources
• A keen sense of ownership and accountability, and act with a sense of urgency to meet tight deadlines
• Proficient in using MS Office and has relevant experience in SAP accounting system and flexibility to adapt new software applications, where applicable

Job Scope & Responsibilities:

• Responsible to lead, coordinate, and deliver each development or improvement project within set budget, timeline, and quality.
• Identify, verify, agree to, and communicate project goal, requirements and desired outcome with key details when attending to customers’ needs; working closely with the Chief Product Officer; and leading the Tech and Ops teams.
• Develop clear understanding of the tech stack & capabilities and the business operations and logics as you prepare and structure the project plan which includes product & workflow breakdown and Gantt chart showing the levels of specific tasks and activities.
• Responsible for communicating effectively among the internal and external stakeholders, with an astute judgement in managing, monitoring, and delivering the agreed scope, budget, timelines, and quality to meet customers satisfaction.
• Lead, Manage, and hold the Tech and Ops teams Accountable (LMA) to ensure effective collaboration within the teams to deliver better product quality, continuous improvement, and Quality Assurance.
• Instil a vibrant corporate culture with our core values.

Job & Skill Requirements:

• Detail oriented, meticulous in monitoring & organizing time and resources.
• Good negotiation skills to set each project timeline, quality and required resource; resolve conflicts and maintain harmony.
• Good negotiation skills to set each project timeline, quality and required resource; resolve conflicts and maintain harmony
• Ability to keep calm and grounded within the team, manage ambiguous situations and deliver project on target.
• A good Degree with 2-5 years’ work experience in tech project management, preferably in startup technological and software development projects.
• Familiarity with agile development and PM tools like Trello is very helpful.

Jason Marine Group Limited is a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Technician/ Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing of navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

About Bruker:

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Today, worldwide more than 9700 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation companies, Bruker is strongly committed to further fully meet its customers’ needs as well as to continue to develop state-of-the-art technologies and innovative solutions for today's analytical questions.

Bruker - Innovation with Integrity.

Please visit www.bruker.com.

Bruker Singapore is seeking for a Field Service Engineer within the service organization. He/She is an ambassador of Bruker Nano Surfaces Metrology (BNSM) instrumentation and technology. Bruker Nano Surfaces Metrology manufactures the world's leading Atomic Forces Microscopes, Stylus profilers, Mechanical Testers, X-Ray Diffractometer and non-contact 3D optical microscope instrumentation. This technical role responsible for customer direct post-sale instrumentation and application support including: installation, user and application training, instrument diagnostics/fix, and post-sale applications support. Individual must be customer focused with a strong technical background enabling our customers to maintain their instrument at peak performance and maximize productivity for their intended use case.

SUMMARY OF RESPONSIBILITIES:

· Performs site surveys, pre-installation, installation of Bruker Semiconductor Metrology Tools (AAFM(NanoMet), AFMi, TSOM & X-ray) for customers both domestic and international

· Provide high level technical support to external customers at their location

· Provide on-­site training to the customers

· Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales

· Develop Service technical documentation

· Create, develop, and continuously improve the customer support & applications knowledge database

· Timely and professionally handle field service calls and issues arising from the field service

· Performs basic applications support of Bruker Semiconductor Metrology Tools for customers both domestic and international

· Visits, triage with field applications scientists as appropriate

· Timely complete and submit all required paperwork

· Flexible schedule to accommodate our customer’s needs

· Effectively handle multiple priorities, organize workload, and meet deadlines

· Communicate with the customer to ensure satisfaction and implement any necessary corrective actions

· Up to 30% traveling required within Southeast Asia (at times with short notice)

· Misc. other duties commensurate with the capabilities of a Field Service Engineer

ESSENTIAL FUNCTIONS:

· 90% Technical support (Diagnostics/troubleshooting/on-site/phone/e-mail/web-ex/SAP RMAs, etc.)

· 10% Knowledge database development, delivery of training, basic application support and Escalation support (technical analysis, cross-functional engagement, plan of action, on-site support, etc…)

ADDITIONAL RESPONSIBILITIES:

· Pre-sales support

· Other duties as assigned

EDUCATIONAL/EXPERIENCE REQUIREMENTS:

· Bachelor’s degree or equivalent technical qualifications in electrical/ mechanical engineering or physical sciences. Masters or higher-level education is preferred. Metrology experience within Semiconductor Market an advantage.

· Working knowledge of MS Office, Excel. Working knowledge and ability to test and troubleshoot mechanical, electrical analog and factory Automation

· Up to 5 years of relevant Semiconductor industry experience, preferably metrology products and with hands on instrument experiences.

· AAFM, AFM and X-ray service experience or background in Technical Support preferred.

Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

We are a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing if navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

We are an Electrical & Instrumentation Contractor specialising in installation works in Oil & Gas Plants, Pharmaceutical Plants, Wafer Fab, Commercial and Industrial Projects.

We being a SME company, you shall have good development Opportunities and chance for Outstanding career growth.

Job Description

• Must be a passionate and Energetic leader who is able to guide and manage the People
• Good understanding on Cost Control, Variations and Change Control
• Able to monitor and control procurement of materials in an orderly manner
• Able to Handle own and sub contractors people on site and timely control on handling complaints, settle disputes and grievances of personnel.
• Handle Clients for Business, Safety , Cost and Timely construction activities
• Has to Identify potential issues and resolve it before it becomes an issue

Requirements

• You must be well versed technically and practically with the Electrical installations and basic design as per Singapore Standards.
• You should adapt with RNC’s ISO systems (Quality and Safety) and be innovative to suggest improvisation in the system.
• Knowledgeable in Lighting, Small power, Earthing, Lightning Protection and ELV systems.
• Good Organisation skills, planning and Prioritizing works.
• Go-Getter mindset and good in communication.
• Responsible for actions of the Team on site.
• Minimum 3 year experience as a project manager.
• Proficient in MS Office (e.g Excel & Power Point).
• Possess good writing, communication and interpersonal skills.
• Working in a “Live” process plant is an added advantage.
• Knowledge on Instrumentation works shall be an added advantage.
• Class 3 Licence is an added advantage.

We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

JOB DESCRIPTION:

You will be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency (include speaking, reading, writing) - essential to liaise with Japanese customers
• Possess 5-8 years experience in liaising with Japanese business customers
• Possess a Degree or Professional Certificate relating to Japanese Language
• Experience in maritime operations (e.g. ship-owner/operator)
• Proficient in handling B2B technology & software application/platform
• May be required to respond to customers queries during Japan business hours
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems

Strategic Innovation role is to support GIS T-BD office to develop, manage and track each innovation project in GIS within the FoS funnel.

He/She is to take the lead to drive translation outcome using the FoS engine as a mechanism such as calling/scouting/fishing for new innovation ideas, developing innovation projects, and validating/supporting the projects leaders to achieve funding and eventual spin-off. He/She will also constantly innovate and improve the FoS engine by working closely with GIS management and I&E, hence allowing the GIS to establish good and successful spin-offs.

1. Calling/scouting/fishing for new innovation ideas within GIS. Discussing with PIs, GIS Tech Biz Research Partnership team, Post-docs, to identify new innovation ideas to develop into innovation projects.

a) Attend GIS scientific event (ie. GIS weekly) to scout potential innovation ideas with commercial value.

b) Attend GIS Tech Biz TD showcase/review to scout potential innovation ideas from the TDs.

2. Work with Innovation Project Leaders to qualify/validate problem statement.

3. Work with PIs/Innovation Project Leaders to provide commercial assessment/evaluation (ie. Market assessment, validation with industry players) to the Innovation Projects.

4. Track, manage and report out progress of each innovation project.

5. Main point of contact for GIS? FoS.

6. Manage and oversees the community of EIR (including Innovation Project Leaders, GIS Innovation Fellow, Aspired Entrepreneur and Spun-off Alumni).

7. Any other duties assigned by supervisor.

Job requirements

1. Degree in Business Administration or equivalent, or Degree in scientific discipline related to GIS core businesses, e.g. Bioinformatic, or biomedical engineering, or biology, or chemistry, or equivalent.
2. Must possess an entrepreneurial spirit, must be innovative and drive to create, modify and build new frameworks to achieve objectives.
3. 5 years of industry experience in R&D, Business Development in medical devices and life sciences preferred or related industries.
4. Prior experiences leading innovation projects are preferred.
5. Customer-oriented and a team player.
6. Hands-on approach.
7. Ability to build and maintain long-term and short-term partnerships.
8. Occasional travel may be required.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Strategic Innovation role is to support GIS T-BD office to develop, manage and track each innovation project in GIS within the FoS funnel.

He/She is to take the lead to drive translation outcome using the FoS engine as a mechanism such as calling/scouting/fishing for new innovation ideas, developing innovation projects, and validating/supporting the projects leaders to achieve funding and eventual spin-off. He/She will also constantly innovate and improve the FoS engine by working closely with GIS management and I&E, hence allowing the GIS to establish good and successful spin-offs.

1. Calling/scouting/fishing for new innovation ideas within GIS. Discussing with PIs, GIS Tech Biz Research Partnership team, Post-docs, to identify new innovation ideas to develop into innovation projects.

a) Attend GIS scientific event (ie. GIS weekly) to scout potential innovation ideas with commercial value.

b) Attend GIS Tech Biz TD showcase/review to scout potential innovation ideas from the TDs.

2. Work with Innovation Project Leaders to qualify/validate problem statement.

3. Work with PIs/Innovation Project Leaders to provide commercial assessment/evaluation (ie. Market assessment, validation with industry players) to the Innovation Projects.

4. Track, manage and report out progress of each innovation project.

5. Main point of contact for GIS? FoS.

6. Manage and oversees the community of EIR (including Innovation Project Leaders, GIS Innovation Fellow, Aspired Entrepreneur and Spun-off Alumni).

7. Any other duties assigned by supervisor.

Job requirements

1. Degree in Business Administration or equivalent, or Degree in scientific discipline related to GIS core businesses, e.g. Bioinformatic, or biomedical engineering, or biology, or chemistry, or equivalent.
2. Must possess an entrepreneurial spirit, must be innovative and drive to create, modify and build new frameworks to achieve objectives.
3. 3-5 years of industry experience in R&D, Business Development in medical devices and life sciences preferred or related industries.
4. Prior experiences leading innovation projects are preferred.
5. Customer-oriented and a team player.
6. Hands-on approach.
7. Ability to build and maintain long-term and short-term partnerships.
8. Occasional travel may be required.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

About Bruker:

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit www.bruker.com.

Bruker - Innovation with Integrity.

Bruker Singapore is seeking for an IT Service Engineer based in Singapore. He/ She is responsible for providing technical support and assistance to end-users within an organization. They are tasked with troubleshooting and resolving software and hardware issues, as well as configuring and deploying new hardware and software systems. The ideal candidate for this role should possess excellent problem-solving skills, strong communication skills, and the ability to work both independently and as part of a team. This is a two years contract (subject to renewal).

Areas of Responsibilities :

• Operate the day to day IT Service Desk to our employees through emails and online ticketing system.
• Monitors and track incident, service request in IT ticketing system. Responsible for dispatching and escalating ticket to next support level. Continuous monitoring and forward movement of end user issues until they are resolved.
• Manage and operate the installation/delivery of all End User Device including Desktops, Laptops, Monitors, Phones, Printers and Mobile device.
• Responsible for all PC heath status; ensure all computers are properly patched and virus protected.
• Provide assistance to users regardless of their geographical location.
• Performing any other IT related duties including on-demand project.
• Manage telecommunication system and cabling system. Work with external vendor to ensure smooth operations and SLA are met.
• Prepare and participate in disaster recovery and unscheduled shutdown drills
• Prepare report as request by management.
• Willingness to travel up to 30% in Asia Pacific
• Any other ad-hoc tasks assigned

Preferred experiences and qualifications:

• Minimum Diploma level (preferred) in a Computer Science or equivalent
• ITIL foundation certification highly preferred
• Some working knowledge in an IT Support Organization
• Preferably 1-3 years of related working experience
• Experience in handling different level of end users
• Experience in handling user request and communicate expectation
• Candidates with relevant qualifications are encouraged to apply

Technical Skills:

• Working knowledge of Microsoft Server and Active Directory
• Working knowledge of Microsoft Technology in General
• Working knowledge of Windows Operating System
• Excellent administration and reporting

Personal & Organizational Skills:

• Good problem-solving skills.
• Good communication skills, written and verbally across all levels of the business
• High analytical problem solving and troubleshooting skills
• Excellent task management skills
• Customer service focused
• Language: English – fluently, both written and verbal

Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.

ROLE DESCRIPTION SUMMARY

Thales is seeking suitable candidate for the position of Service support engineer.

You will be maintaining and troubleshooting the hardware infrastructure and systems for a mission-critical Seamless Identity Management Platform for Experience (SIMPLE) system that Thales Solutions Asia (TSA) have designed for Singapore Changi Airport.

You will be part of a team of dedicated engineers that demonstrate superior technical competency in ensuring system availability, performance and security

KEY ACTIVITIES AND RESPONSIBILITIES

As aField Service Engineer, you are accountable for:

· Field Support. To carry out Corrective Maintenance (CM) as a result of failure of the hardware and software related to SIMPLE. To restore the system to its operational condition. To monitor and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects as well as all related software versions, patches.

· Field Testing. To carry out software testing on the system whenever there is a new software bug fixes. To ensure the correct configuration of the system is loaded for software / system testing and before the system is used for production.

· Spares Services. To manage the spares provisioning, support and test equipment and other tools that are stored at Authority site. To undertake store keeping functions in respect of receipt, issue and disposal. To carry out serviceability check on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares. To monitor the end-of-life and end-of-support status of the spares and installed hardware.

· Preventive Maintenance (PM). To carry out PM on the hardware to retain the system in the specified operational condition in accordance to the planned maintenance schedule. In carrying out the PM, to follow the approved PM checklists to perform calibration, servicing and verification of system configurations. To submit the PM report after each PM.

· Calibration Services. To liaise with vendor to perform calibration services on the test equipment that are used for the preventive maintenance.

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· 2 shifts of 12 hours, 24x7 operation

· Able to cope in a highly pressured fast-paced environment

· Prior working experience in any Server / Network / Uninterruptible Power System / Security products such as Firewall, PIM and PAM and Server Virtualization will be an added advantage

· Customer orientated with high level of service attitude

· Good listening and analytical skills

· Hardworking, outgoing and enthusiastic

· Positive working attitude

· Team player, and also able to work independently and with little supervision

· Able to thrive in a dynamic environment

· Able to understand the system and architecture diagrams

· Able to understand the user operation environment

· Willingness to pick up new technologies

· Perform other job responsibilities as and when assigned

Education

Diploma / Bachelor’s Degree in IT/Engineering discipline

CCNA certified

Experience

Minimally 1-2 years of experience in supporting network, security, server and UPS

Minimally 1-2 years of experience in supporting mission critical systems with a stringent SLA of 99.9%

Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices will be an added advantage

LBT Global Logistics is a local SME established in February 2020. We specialize in land transportation, warehousing and stuffing/unstuffing of containers. Our land transportation includes FCL/LCL, OOG and project cargoes trucking. We also provide warehousing services such as storage and distribution services to our customers.

We are searching for enthusiastic personnel interested in logistics business to join our expanding team in the following years ahead. Personnels that are ready to take challenges in the logistics industry.

- Excellent communication and interpersonal skills

- Strong problem-solving abilities and a customer-oriented approach

- Ability to work in a fast-paced environment and multitask effectively

- Ability to create jobs and invoicing from our in-house system

- Fluency in multiple languages is a plus

- Knowledge in tradenet/ permit is a plus

- 5.5 days’ work

- $2,500- $3,000

- Add in expectation in application

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

The main responsibilities of this role are to ensure effective and efficient coordination of our Pool vessel operations. Liaise closely with the Pool partners, Fleet Technical Managers, Commercial, Bunker, Claims and Controls teams to identify opportunities within operations for effective fleet performance monitoring and management. Influence the fleet operations team and other associated stakeholders in aligning with the vessel performance management goals and objectives in optimizing TCE. Assist in developing KPI, scorecards, workflow charts, and process maps for the operations team with regard to vessel's operational performance.

• Responsible for daily vessel operations, including issuance of voyage instructions, planning, optimizing and managing voyage bunkers, appoint agents, optimize voyage PnL taking into account speed and tank cleaning instructions.
• Ensure that all financial requirements, funding and invoicing for each voyage are promptly arranged and correctly disbursed
• Process and ensure compliance with relevant charter party requirements and company procedures, relevant voyage or time charter operational information between vessels, brokers, charterers and agents
• Maintain account of bunkers on board and plan for optimized uptake for spot market ships
• Monitor and record all details of voyage performance including off-hire, stoppages and delays within the vessel voyage performance report system, including trends / gap analysis
• Identify opportunities within operational practices which influence performance of vessels
• Arrange all routine invoicing and funding for voyage costs, including agency appointments, non- compulsory pilotage and surveyors' attendance
• Check and advise as necessary relevant voyage, cargo and port documentation required by principals for raising demurrage and off-hire claims
• Maintain and manage all department / fleet operational records, files and databases as per departmental procedures and documentation system
• Render pre-fixture support to commercial department concerning any vessel information requirements, questionnaires, certification and scheduling
• Render post fixture support to commercial department as required during the course of the voyage with pertinent operational information, routing, ETA / ETD, cargo operations, terminal and navigational issues
• Render post fixture support to Claims & Controls team as required for follow up of voyage claims, including providing information on charterer claims, insurance claims & other insurance-related matters to Claims, Commercial and Insurance departments
• Assist with departmental targets and projects
• Actively participate in the development of processes and procedures for the continuous improvement of company procedures
• Undertake activities as guided by company's fuel and operational efficiency initiatives and identify / execute new improvement initiatives within the area in close cooperation with energy management to ensure company-wide alignment
• Analyse vessel voyage performances to identify any underperformance, downtime or any other operational issues and initiate corrective actions
• Proactively analyse, review and make recommendations for improvements in costs, turnaround time, etc. for assigned region
• Liaise with Pool partners/Technical Managers for vetting status and information on voyage screenings by oil majors
• Liaise with the Pool's fleet technical and fleet manning teams for effective co-ordination of spares delivery and personnel transfer.

Requirements

• Minimum 5 years relevant experience in the marine industry
• Sailing experience as a senior officer on Oil/Chemical tankers
• Familiar with the oil tanker industry, especially vessel operations
• Singaporean, PR preferred
• Self-driven person, able to work independently & as a collaborative team player
• Fluent in written and spoken English
• Comfortable with a fast-paced and MNC environment
• Enjoys challenges and adaptable to changes

Competencies

• Attention to Detail
• Customer Focus
• Effective Communication
• Organisational Awareness
• Planning, Prioritising and Organising
• Responding to Pressure and Change

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

We're seeking a driven sales professional to develop and close business opportunities with our B2B end-users, meeting monthly sales targets and driving revenue growth.

This role comes with good base salary and attractive bonuses depending on sales performance.

Key Responsibilities:

• Identify and pursue new business leads through direct outreach, referrals, and marketing initiatives
• Engage with prospects to understand their needs, decision-making processes, and pain points
• Offer tailored solutions, prepare quotes, and negotiate sales closures
• Foster long-term relationships with existing clients to drive repeat business and referrals
• Collaborate with internal teams to stay updated on new solutions and services

Requirements:

• Self-driven, results-oriented, and competitive mindset
• Excellent communication and interpersonal skills to engage with diverse stakeholders
• Ability to work independently and collaboratively as part of a high-performing team

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R1332294

Business Registration Number: 201735941W

Licence Number: 18S9037

Position Overview:
As the Country Manager based in Singapore, you will be at the forefront of our operations in Southeast Asia. This role is critical in driving business growth, managing local teams, and ensuring the successful execution of our strategic initiatives within the region. The Country Manager will be responsible for overseeing all aspects of our business in Singapore and will frequently travel to China for business development and market expansion.

Key Responsibilities:

1. Business Development:

a. Develop and implement business strategies to increase the company’s market share and profitability in Southeast Asia.

b. Identify new market opportunities and expand our presence in the region, with a focus on China.

2. Team Leadership:

a. Hire, train, and manage a high-performing local team.

b. Foster a culture of excellence and drive team performance.

3. Client Relations:

a. Build and maintain strong relationships with key clients and partners.

b. Represent the company at high-level meetings and events in Singapore and China.

4. Marketing and Sales:

a. Develop and execute marketing and sales plans to increase brand visibility and revenue.

b. Oversee the performance of marketing campaigns and sales activities.

5. Operational Excellence:

a. Ensure smooth day-to-day operations and maintain high service standards.

b. Implement and improve operational processes to enhance efficiency.

6. Compliance and Risk Management:

a. Ensure all business activities comply with local laws and company policies.

b. Manage risks and ensure the company's reputation is upheld.

Qualifications:

● Master's degree in engineering, bechelor's may be considered.

● Profound insight into acoustic technology, bone conduction technology, binaural technology, and related industries.

● 7+ years of headphone industry management experience, with a proven track record in a leadership role.

● Deeply cultivated channel resources and extensive personal connections within the sales channels of Southeast Asian countries.

● Strong business acumen and strategic planning skills.

● Excellent communication and interpersonal skills.

● Fluency in English and Mandarin, both written and spoken, is required.

● Experience in a multi-cultural work environment.

● Proficiency in Oracle suite, Sunlike, Tableau and ERP systems.

Work Environment:

This role is based in Singapore with regular travel to various locations within Southeast Asia and China.

Jason Energy Pte Ltd, a wholly owned subsidiary of Jason Marine Group Limited has significant experience in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised Telecommunication System Integrator in the oil and gas global market, we provide turnkey project systems that covers a full spectrum of services from the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

Job Overview:

As a Project Manager, you will be responsible for overseeing the production, assembly, installation, and commissioning of equipment. You will manage the entire project lifecycle from the design phase through execution, ensuring successful project closure and handover. You will work closely with internal stakeholders on the routine projects, coordinate with subcontractors, and ensure compliance with quality procedures and regulations.

Key Responsibilities:

• Manage the full project management lifecycle from design to project closure, including pre-delivery checks, testing, and handover.
• Attend project kickoff meetings to understand project scope, schedules, and deliverables.
• Coordinate the preparation of project drawings and documents, and review and implement change orders and amendments.
• Coordinate and schedule engineers and technicians to meet project deadlines.
• Prepare and monitor project schedules, coordinate with subcontractors, and gather information from suppliers.
• Manage pre-delivery testing, on-site installation, termination, and commissioning of equipment.
• Conduct technical reviews of plans to ensure compliance with codes and regulations.
• Continuously monitor project performance and provide accurate monthly project status reports to the management.
• Ensure compliance with all related quality procedures and departmental Business Continuity Plans.
• Perform any other duties of a similar nature or level as required.

Qualifications and Skills:

• Bachelor’s degree in engineering, Project Management, or related field.
• Proven experience in project management, preferably in energy and offshore sector or marine navigation systems.
• Strong organizational and multitasking skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Proficiency in project management tools and software.
• Knowledge of quality procedures and regulations.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Certification in Project Management (e.g., PMP) is a plus.

Duties to Be Performed:

We are looking for a Project Manager – Process Systems Specialist in the either or all of the following systems,

- Gas / Environmental / Ultra Pure Water / Chemical Systems.

The prospective candidate will be responsible for the following,

- Responsible for Concept and Detailed Design for Process Facility systems for the entire course of the project (Conceptual Design, Detailed Engineering calculations, System & Component sizing, Budgeting, Drawing development coordination from Engineering up to Construction stage e.g. PIDs / layouts / sections).

- Capable in interdisciplinary understanding and managing of relevant interfaces.

- Detailed understanding of all technical standards, drawing formats and symbols.

- Tendering process (e.g. Technical and Commercial bid evaluation).

- Time and schedule management.

- Check and review engineering document and drawings for accuracy and completeness for submission and shop fabrication (e.g. Submittal Procedure).

- Lead system design and reviews with customers and ensure customer sign off and approval.

- Review of all the bench mark data, scope and design change and contract variation aspects.

- Ensure Project Director/ Manager is kept aware of the process engineering design and construction progress and any cost and schedule impacts.

- Coordinate installations with sub-contractors on site.

- Support CSA & M&E team for the design including CAD team and project effectively & efficiently.

- Involved in the Commissioning of Systems and develop the documentation with the sub-contractors.

- Consolidate and upkeep of in-house engineering Standards.

- Able to work independently.

- Able to travel/ relocate.

AWARE is seeking a compassionate and dedicated individual to join us as a Programme Manager to lead our Case Management team. Our service involves working with clients to access justice via exploration of options, navigating systemic barriers and advocacy work. We are looking for an experienced practitioner with social work and/or counselling cum managerial experience in the social service sector or related setting.

Join us if you have a strong understanding of gender-based violence, women's rights issues, as well as a strong commitment to the values of AWARE’s gender- and trauma-informed practices.

Position: Programme Manager (Case Management) -E3

Department: CARE

Salary Range: $4520 to $5400

Term: 1 Jan 2025 to 31 Dec 2026

Responsibilities

• Provide leadership in strategic work targeting systemic change - both in internal work, and/or to respond to the changing landscape of Singapore’s social service provision
• Lead and manage the team to deliver timely and quality service in case management, befriending and case advocacy work
• Oversee and manage the budget, planning, development, monitoring and evaluation of the programme
• Lead team capacity building via clinical and administrative supervision and training
• Engage in staff recruitment, onboarding and training
• Provide casework, including crisis intervention to meet overall needs of survivors of gender based violence, including their significant others, when needed.
• Liaise with authorities like the criminal justice system, police, hospitals and other social service community partners to increase service access for survivors
• Promote case management and CARE services through knowledge exchange and collaboration with community partners
• Work closely within the CARE team, with external consultants, across departments and the Executive Director
• Collaboratively design and conduct Sexual Violence related groupworks
• Conduct related training to volunteers, staff and community partners for capacity building
• Any other necessary tasks as required by the Head of Department, based on capacity

Qualifications and Work Experience

• Recognized Masters degree in social work, psychology or counselling
• Minimum 5-8 years in case management or a related field, with at least 2 years in a managerial and/or supervisory role in a social service organisation or related
• In-depth knowledge of case management principles, practices and procedures, with skills in training and capacity building in these areas
• Familiarity with relevant local legal, regulatory and industry practices and guidelines that affect case management services
• Experience in managing daily operation, programme development, implementation and evaluation
• Experience in strategy planning, work planning and managing people and financial resources effectively
• Experience in gender violence and trauma work (preferred)
• Experience in advocacy work (preferred)
• Experience in conducting group work (preferred)

Skills

• Professionalism, leadership, clinical and people management skills are essential
• Strong interpersonal and communication skills (both verbal and written-second language such as Chinese, Malay or Tamil preferable)
• Ability to maintain professional boundaries
• Ability to handle sensitive information with discretion and confidentiality
• Strong organizational and time management skills
• Proficiency in Google Workspace (Google Docs, Sheet, Slides, Drive) or similar Office Suites, and relevant database systems
• Ability to lead independently and also has strong teamwork ethos
• Ability to work with a multidisciplinary team
• Flexibility and adaptability to handle a fast-paced environment, work under pressure and manage competing demands
• Excellent case recording and record-keeping skills
• Ability to interpret and analyse both quantitative and qualitative data and produce reports
• Advocacy lens (preferred)
• Group work skills (preferred)
• Knowledge and skills in gender violence and trauma work (preferred)

You must read and acknowledge our Privacy Statement here.

Please note that, due to the large number of applications, only shortlisted applicants will be contacted for an interview. If you have any questions about this position, please email [email protected].

A*STAR is spearheading a series of Strategic Research & Translational Thrust (SRTT) that harnesses its multidisciplinary expertise to undertake a focused research mission. Operating as a cross-A*STAR initiative, SRTTs are geared at delivering impact and outcomes in specific thematic areas. Led by the A*STAR Research Office (RO), SRTTs will be actively managed where the SRTT Programme Directors and research team members will be provided dedicated central support.

Under the newly established Central Initiative Administration (CIA), A*STAR is recruiting a Senior Associate/Assistant Manager for Administrative Support for all RO and SRTTs activities.

Roles and Responsibilities:

Reporting to the SRTT Director Corporate Services (DCS) to support the RO and SRTTs administrative activities, the role includes but not limited to:

1. General Administrative Support:

• Provide day-to-day administrative support.
• Handle correspondence, prepare documents, and manage office communications.
• Handle Procurement / Finance related matters, e.g., Raise budget memo for approval, raise purchase requests, goods receiving etc.
• Perform filing, data entry, and maintenance of office records.
• Any other administrative duties assigned.

2. Calendar Scheduling:

• Manage and coordinate calendars for RO, SRTT CIA and SRTT Central Initiative Directorates (CID) based on event requirements.
• Schedule meetings, appointments, and conference calls.
• Resolve scheduling conflicts and ensure timely reminders.

3. Travel Arrangements and Booking:

• Book flights, accommodations, transportation, and other travel-related services for work trips for visiting scientists, Advisory board members, senior management and staff.

4. Event Organization and Logistic Support:

• Support in the planning and organization of events, meetings, and conferences for all RO and SRTT activities.
• Provide logistic support for events, including registration and ushering.
• Coordinate the setup of event venues, manage attendee lists, and any other required tasks to ensure a smooth flow of activities.

Job Requirements:

• Degree, any discipline with at least 5 years of professional experience in an administrative or office management role.
• Able to leverage on digital dashboards for monitoring and tracking (Power BI, tableau etc.) will be a plus.
• Good communication (written and verbal) and interpersonal skills for good relationship management.
• Good analytical and problem-solving skills, resourcefulness, attention to detail, and good team player.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and able to present information in a logical manner.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.