Responsibilities:
• Conduct inspection, trouble shoot and complete maintenance of ship’s main engine remote control system and navigation equipment
• Familiar with ship owners and shipyards working procedures and environment
• Willing to work in local and overseas shipyard as well as anchorage environment at irregular hours which include overnight, weekends and public holiday depending on vessel schedule

Requirements:
• Relevant marine / mechanical / engineering qualification
• Sound knowledge in pneumatics / electrical control engineering
• ‘Hands on’ experience in Marine Automation
• Those with minimum experience or education level will be consider for Technician

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Roles & Responsibilities

• Provide foot reflexology, shoulder and hand massage to customers
• Provide foot reflexology, massage services to customers
• To perform all treatments correctly and professionally.
• Prepare treatment rooms to the standard given.
• Make the guest feel welcome.
• Work closely with team to handle day to day operations including rostering, dissemination of company updates in a timely & accurate manner
• Ability to identify issues / shortfall of business and provide suggestions / solutions to improvise
• Top quality customer service, problem solving for both internal & external customers including vendors.
• Anticipate the types of services that clients would most enjoy and benefit from and implement these types of services into their establishments.
• Work closely with the marketing team to assist with promotion & sales campaign tracking
• Explore business collaborations opportunities
• Assist in hiring when needed
• Manage stock inventory with respective team mates

Requirement

• Able to converse in basic English and Mandarin
• Pleasant disposition and must be willing to learn
• Friendly and cheerful personality
• 5 years needed with certificate Passion in reflexology and / or massage
• Fair in customer service
• Positive attitude and able to work under pressure and multi-tasking
• Enthusiastic

Job Description

• To conduct services on ground but not limited to servicing, food ordering, reservations, cashiering duties etc
• To undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• To undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Ensuring all policies and procedures of the company are followed accordingly
• Any other jobs or duties assigned by the Restaurant Manager from time to time

Job Requirements

• Minimum 1 year working experience in Food & Beverages industry
• Fresh Graduates are welcomed to apply too
• Possess good working Attitude
• Team player with good interpersonal communication skills, positive attitude, enthusiasm, and initiative

We are seeking a Highly Motivated Freight Specialist with experience in the logistics and shipping industry.

Basic Information

1. Monday to Friday, Work Week.
2. Office Hours, 9am to 6pm.
3. Walking Distance from MRT (7mins)

Job Summary

• Proficient to handle both import & export full set documentation.
• Create shipping marking, bills of lading, and other documentation.
• Collaborating with our carriers, coloaders, and external team to ensure timely and accurate delivery of orders.
• Maintain a professional demeanor and build lasting customer relationships.
• Communicating proactively with customers to keep them informed about their orders and any potential issues.
• Handling customer inquiries via phone, email, and live chat regarding shipping orders, tracking information, delivery status, and product inquiries.

Service

• Serving Food & Beverages
• Clear dishes and change tables settings for next customers
• Ensuring Cleanliness of outlets

Bar

• Prepare Sandwich, snacks or any other food items at the bar
• Prepare given range of beverages/alcohols upon receiving orders
• Prepare desserts and garnish dessert items
• Maintain sanitary environment at bar area

Job Description & Requirements

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.
• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Job Overview:

We are seeking a skilled and customer-focused After Sales Service Technician to join our team. This role involves providing technical support, repairs, and routine servicing for water heaters. The technician will ensure high-quality after-sales services to maintain customer satisfaction, troubleshoot and fix issues, and ensure the efficient operation of water heating systems.

Key Responsibilities:

• Installation & Servicing: Perform maintenance and repair of water heaters, including instant and storage heaters.
• Troubleshooting & Diagnostics: Diagnose faults and perform repairs on faulty water heaters, ensuring safe and efficient operation.
• Customer Interaction: Provide excellent customer service, addressing customer queries and concerns professionally, and keeping them informed throughout the service process.
• Record Keeping: Maintain accurate service records, including service requests, actions taken, and equipment replaced.
• Compliance & Safety: Adhere to all safety protocols, local regulations, and company policies during installations, repairs, and maintenance.
• Customer Education: Educate customers on water heater maintenance and safe operation practices, offering advice on extending the lifespan of their equipment.
• Inventory Management: Maintain a stock of necessary parts and tools, ensuring availability of common replacement components for efficient servicing.

• Contact Centre Experience
• Customer Service Skills
• Ability to Multitask
• Ability to handle difficult customers
• Willing to work on weekends and Public Holiday
• Ability to draft professional email respond back to customer
• Familiar with smart TV operation and handphone application ( download application / install/uninstall)
• Familiar with internet surfing on the PC
• Basic troubleshooting of PC and software
• Working Hours / 830am-8.30pm / 1pm to 1am, Rotating Shift

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Junior PSA: $2.5k, Senior PSA: $3k

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM. Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

The Assistant Manager/Manager-Corporate Services supports the National Director in ensuring that the National Office comply to financial controls and administrative SOPs.

He/she supports the National Director to oversee the administrative processes and ensure that the organisation administrative and financial processes are operating effectively, efficiently and is compliant to standards laid out by Habitat for Humanity International.

He/she supports the National Director in ensuring the compliance to Service and/or Funding Model Standards through preparing the necessary reports for National Director’s review.

He/she assists the National Director to oversee the budget of the National Office and offers compliance advisory to the National Director when necessary.

Duties and Responsibilities:

● Operational Managerial Duties

o Admin Finance Matters

▪ To review the Corporate Services and finance SOPs of the National Office.

▪ To provide compliance advisory to the National Director on all statutory and licensing requirements.

o Office Operations

▪ Together with the Programmes Manager, or its appointed staff at Corporate Services, to develop and review the implementation of the Programmes’ business continuity plans in the face of possible disruptions to the services.

● To develop and review, as and when necessary, management measures implemented across all National Office in accordance with regulatory requirements. To report to the National Director on the status of implementation of these measures across the National Office.

● Activities pertaining to the Compliance of National Office to Service Standard Requirements

o Assists in preparing annual compliance reports for ND’s review in the areas of service standards requirements

● Activities pertaining to the Review of Budget

o Supports the National Director in monitoring and development of the annual budget.

● Undertake any other duties assigned by the National Director

A successful candidate would be someone with

● A degree in administration or finance.

● 3 years of experience in administration or finance.

● Supervisory experience preferred.

● Is comfortable to uphold, communicate and affirm Habitat for Humanity’s principles (vision and mission); Pls refer to https://www.habitat.org.sg/about-us for details.

● Working knowledge of accounting system would be advantageous.

● Possess strong planning, organization, implementation and follow-up skills.

● Meticulous with attention to detail.

● Possess high level of initiative, a good organisation player.

● Engage in self-care and active learning.

● Possess positive attitude with good interpersonal and written communication skills.

● Proficient in MS Office.

Only short-listed candidates will be contacted for an interview.

Habitat's Expectations Surrounding Safeguarding:

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have particular responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse; safeguards the rights of beneficiaries and community members (especially children); and promotes the implementation of Habitat for Humanity's code of conduct.

Job Description & Requirements

· Manage and oversee a team of Quantity Surveyors in tender preparation, submission, budgeting, and forecasting.

· Review cost assumptions for new projects.

· Attend to all relevant contract administration and documentation for projects

· Prepare tender submission and post tender measurement, handle monthly progress claim

· Prepare, compile and issue sub-contractors’ documents

· Cost analysis and estimation or budget cost for projects

· Liaise with suppliers for quotations

· Able to analyse tender pricing and to prepare building work tender

Job Requirements:

· Degree in Civil Engineering, Construction Management or Quantity Surveying.

· Minimum 10 Years of relevant working experience as Contract Manager in the Building Construction industry

Responsible for supervising an accounting team in maintaining the books of a subsidiary, as follows:

Accounts Receivables

· Ensure that invoices are billed to customers in a timely and accurate manner, as well as in accordance with the

Financial Reporting Standards (FRS) and company policies.

· Ensure that GST is applied correctly to the invoices and outgoing recharges

· Check accuracy of data entries

· Monitor monthly bad debt provision amount and propose write-off when required

· Supervise month end closing of AR ledger

Accounts Payable

· Process/review suppliers’ invoices and staff claims (ensure proper supporting documents/approval in accordance

with company policies and accuracy of data entries)

· Supervise the monthly closing of AP ledger including preparation of relevant AP journals

· Prepare expense reports and analysis of accounts

· Review monthly reconciliation of AP relevant GLs and statement of accounts

Financial and management reporting

· Assist in the monthly close and timely preparation of financial reports, head office reports, budgets/forecasts,

performance management reports as well as variance analysis. This includes hands-on tasks such as

preparing/checking of accounting entries and supporting documents.

· Prepare/review audit schedules, intercompany and bank reconciliations

· Support the development of business plans, forecasts and risk analysis and communicate business information

effectively to business owners

· Develop, update and enhance data dashboards to provide timely insights as required by the business owners

· Assist in the timely preparation of financial statements and tax returns in compliance with FRS, Company’s Act

and tax regulations

· Review and submit GST and withholding tax returns

· Prepare and submit government surveys and statistical returns

· Handle corporate secretarial and treasury/banking related matters

Others

· Ensure both internal and external customers are served promptly and effectively

· Oversee accounting procedures and internal controls (implementing, monitoring, enhancing) and ensure that strong internal controls and processes are in place

· Review and streamline existing workflows and processes to improve documentation and efficiencies

· Take charge of finance related projects

· Liaise with external auditors and tax agents on queries

· Any other duties as assigned

Requirements:

· Degree in Accountancy or ACCA equivalent with at least 3 years of relevant working experience

· Detailed oriented, meticulous, proactive, highly motivated and independent

· Good team player with strong interpersonal, communication and analytical skills

· Ability to adapt to fast paced environment

· Resilient and work well under pressure and time constraints

· Prepared to work beyond normal office hours to meet deadlines

· Advanced proficiency in MS Office, especially MS Excel

· Prior experience in Globe 3 will be advantageous

Job Description

The Service Engineer (Electrical) is responsible for designing, installing, maintaining, and using various strategies and tools to provide effective solutions to customer’s concerns.

Job Responsibilities

• Installing and configuring electrical systems
• Conducting routine maintenance and inspections
• Installing electrical systems and ensuring they are properly calibrated and functioning properly
• Troubleshooting and diagnosing problems and implementing solutions to resolve issues
• Providing technical support to customers and colleagues
• Keeping accurate records of maintenance and repair work, and creating reports to document performance
• Collaborating with other engineers and technicians to improve equipment performance and reliability
• Staying up-to-date with industry trends and advancements in technology
• Ensuring compliance with safety and quality standards
• Any other tasks or duties assigned by the Company

Job Requirements

• Min. 3 years of related work experience
• Diploma in Electrical or equivalent
• Knowledge of electrical systems
• Familiarity with computer-aided design (CAD) software and other technical tools
• Strong analytical and problem-solving skills
• Able to work independently and a team player with excellent interpersonal and communication skills
• Ability to work under pressure and meet deadline

The Role:

The crew is the heart of 4Fingers service, representing the brand to our customers, instrumental in providing awesome service to customers so that they keep coming back. The candidate will be responsible for ensuring customer satisfaction, resolving customer complaints, and addressing any questions or comments that customers may have.

He/She is assigned to, but not limited to, take customers' orders, preparation and production of food, assemble the orders, and act as cashiers.

JOB RESPONSIBILITIES:

• Engage and delight customers; interact with them; creating memorable positive service experience.
• Manage crowds, greet customers and assist with seating arrangements during peak hours.
• Manage cashier responsibilities and ensure accurate order.
• Know products to be able to assist customers with orders.
• Upsell / Cross sell to meet store monthly targets.
• Understand the brand in order to engage customers.
• Assist with educating customers during any marketing / store campaigns.
• Maintain cleanliness in food service areas and throughout the food establishment.
• Ensure utensils and dishes are washed and stored appropriately.
• Prepare food according to Standard Operation Procedures (SOPs).
• Replenish supplies and manage inventories.
• Operate cooking equipment.
• Take instructions from managers and crew leaders, supervisor.

REQUIREMENTS:

• Love interacting with people, and in creating memorable positive service experience. This includes engaging them and handling their feedback.
• Have the energy levels that are off the charts, and enthusiasm with the ability to work in a fast paced environment.
• Ability to handle all stations of Front End and Back End.
• Pleasant disposition; Smiles spontaneously and constantly especially during peak hour periods.
• Ability to manage peak hour periods with speed and accuracy.
• Fluent in English (advantageous if person can also communicate in a second language).
• Able to work rotating shifts, weekends, eve of Public Holiday and Public Holiday.
• Thrives in fast paced environments and is able to work on their feet.
• Relevant working experience in food and beverages industry is an added advantage.
• Cooperative; Great team player.

Location: Sim Drive

Mon to Fri 9am to 6pm

Salary: $2500 to $3000 depends on experience+$200 allowances

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

SNEF Lab (a SNEF think-tank) of Policy Division

The Singapore National Employers Federation (SNEF) is a trade union of employers. Our mission is to advance tripartism and enhance labour market flexibility to enable employers to implement responsible employment practices for sustainable growth. SNEF has a membership of over 3,500 companies with a combined workforce of over 800,000.

You must have an interest in labour policies to support SNEF lab’s research and sense-making work to drive SNEF’s efforts in developing and promoting progressive workplace practices, enhance labour market flexibility and advance tripartism.

Your responsibilities include:

• Sense-make and analyse strategic labour policies or recommendations to address issues faced by employers or specific groups of employees in the labour market identified through the research or forecast of labour trends.
• Monitor and interpret global and local trends, as well as socioeconomic data of the labour markets, with a view of creating novel upstream policy solutions through labour policies.
• Study and develop models to project and explain future national manpower scenarios, intelligence, and other driving forces and critical uncertainties shaping Singapore’s economic and manpower environment through partnerships with academic institutions, tripartite partners and government agencies.
• Design and conduct research and analysis to evaluate and forecast employers’ position on identified labour guidelines and regulations.
• Adopt methodologies to enhance policy development and stakeholders’ engagement.

Requirements

Bachelor’s degree in Economics, Social Sciences (political science, sociology, organisation psychology, etc) or other related disciplines. Fresh graduates are welcomed. An interest in international labour and experience in planning regional/ international events is a plus.

You must:

• Possess good written, presentation and verbal communication skills
• Be proficient in applications such as PowerPoint, Word, and Excel, Tableau/ PowerBI, Canva, etc
• Versatile and resourceful and strong in stakeholders’ management
• Have a strategic and growth mindset, meticulous and have a keen eye to details

Your designation will be commensurate with your work and experience.

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Job Description:

• Leadership & Strategy: Develop and implement business strategies to achieve company goals.
• Operations Management: Oversee daily operations and ensure efficiency across departments.
• Financial Planning: Manage budgets, monitor expenses, and drive profitability.
• Team Management: Lead and motivate staff, handle recruitment, training, and performance reviews.
• Customer Relations: Build and maintain strong relationships with clients, partners, and stakeholders.
• Compliance & Reporting: Ensure company policies comply with regulations and prepare regular performance reports.

Job Requirements:

• Education: Diploma’s degree in Business Administration or related field.
• Experience: Minimum 3 years in management roles, preferably in a similar industry.
• Skills: Strong leadership, decision-making, and problem-solving abilities.
• Communication: Excellent verbal and written communication skills.
• Other Requirements: Proven track record in strategic planning and operational management.

Job Description:

· Oversee the Production and Sales operations.

. Monitor and Ensure on achieving the Sales Target for the Sales Team.

· Ensuring on compliance of Factory safety Regulations.

· Purchase and ensure on the supply of Raw Materials for the production.

. Prepare Production schedule and ensure all orders are produced as accordingly.

· Ensure on the maintenance of all the Machines & Equipments.

· Conduct orientation and manage training and development of staffs

· Any other Ad hoc duties as assigned by the Company

. Payroll

Job Requirements:

· Minimum Diploma in Manufacturing/Production Engineering and Related etc

· Minimum 4 years of working experience in Manufacturing / Production

. Knowledge of types of Fabric will be an added Advantage

· Ability to manage multiple channels of communication

· Willing to work on weekends and public holidays

· Positive working attitude and self-motivated

. Possess Class 3 Driving Licence

About Us:

SGC Consulting Services Pte Ltd is a leading student recruitment agency in Singapore, facilitating access to top schools and colleges for international students. We are seeking an organized and detail-oriented Administration Manager to oversee the company’s administrative functions, ensuring smooth operations and compliance with company policies.

Key Responsibilities:

• Office Management:Oversee day-to-day office operations, ensuring efficiency and compliance with company standards.
  Manage office supplies, facilities, and vendor relationships to maintain a functional workspace.
  
• Administrative Oversight:Develop and implement administrative systems and procedures to streamline workflows.
  Ensure proper documentation, record-keeping, and confidentiality of sensitive information.
  
• Human Resources Support:Assist in employee onboarding, payroll management, and maintaining HR records.
  Coordinate with HR to manage employee benefits, training programs, and policy enforcement.
  
• Compliance & Reporting:Ensure compliance with local laws and regulations, including workplace safety and company policies.
  Prepare and present regular reports on administrative performance and operational metrics.
  
• Event Coordination:Organize and manage company events, meetings, and conferences.
  Liaise with internal teams and external stakeholders for smooth execution of events.
  
• Support to Leadership:Provide administrative support to the management team, including scheduling, correspondence, and travel arrangements.
  

Requirements:

• Education:Bachelor’s degree in Business Administration, Management, or a related field.
  
• Experience:Minimum of 3 years of proven experience in administrative management or a similar role.
  
• Skills:Excellent organizational and multitasking skills.
  Strong leadership and problem-solving abilities.
  Proficiency in Microsoft Office Suite and administrative management software.
  Exceptional communication and interpersonal skills.
  

What We Offer:

• Competitive salary based on experience.
• Opportunities for professional growth and career advancement.
• A supportive and dynamic work environment.

The Events Manager will work closely with our Senior Project Manager to plan, coordinate, and execute corporate events. You will oversee event logistics, vendor coordination, client communications, and on-site management to ensure every event exceeds client expectations.

Key Responsibilities:

• Event Planning & Coordination: Plan, manage, and execute corporate events such as Dinner & Dance, Family Days, Awards & Conferences, Team Building activities, and Maritime Events.
• Client Management: Serve as the primary point of contact for clients, ensuring their requirements are met and expectations exceeded.
• Vendor Coordination: Source and negotiate with suppliers, venues, entertainment, and other event vendors.
• On-Site Management: Lead on-site event execution, manage teams, troubleshoot issues, and ensure smooth event delivery.
• Budget Management: Prepare and manage event budgets, ensuring cost efficiency without compromising quality.
• Collaboration: Work closely with the Senior Project Manager and internal teams to align on project goals and timelines.
• Post-Event Evaluation: Collect client feedback, analyze event success, and recommend improvements for future events.

Requirements:

• Experience: 3–4 years of experience in corporate event management, preferably with exposure to Dinner & Dance, Family Days, Awards Ceremonies, Conferences, Team Building, and Maritime Events.
• Education: Diploma/Degree in Events Management, Marketing, Hospitality, or a related field.
• Skills:
• Strong project management and organizational skills
• Excellent communication and interpersonal abilities
• Problem-solving mindset with the ability to think on your feet
• Proficiency in event management tools and Microsoft Office Suite
• Personal Attributes:
• Passionate about delivering high-quality events
• Adaptable, detail-oriented, and proactive
• Able to work under pressure and meet tight deadlines

Why Join Us?

• Work with a creative and supportive team
• Opportunities for career growth and professional development
• Exposure to diverse and exciting corporate events
• Dynamic and inclusive work culture

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management or financial reporting, preferred.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.

1. Key Responsibilities:

Customer Relationship Management:

• Serve as the primary point of contact for customers during the entire project lifecycle.
• Build strong, lasting relationships with clients, understanding their needs and expectations.
• Provide regular project updates, managing customer expectations and handling issues effectively.

Project Planning and Execution:

• Develop project plans, including timelines, resource allocation, and budgets, tailored to the customer’s requirements.
• Define project scope, deliverables, milestones, and objectives in collaboration with clients and internal teams.
• Coordinate with sales, technical, and support teams to ensure that all project requirements are clearly understood and met.

Cross-functional Team Coordination:

• Lead and coordinate internal teams (e.g., development, design, testing, support) to ensure timely delivery of the project.
• Ensure all team members are aligned on project goals, timelines, and client expectations.
• Manage dependencies across teams and departments to ensure smooth project execution.

Customer Training and Support:

• Ensure customers are adequately trained on the solution, including product functionality and best practices.
• Provide hands-on support and guidance during the implementation phase to ensure a smooth transition.

Quality Assurance and Delivery:

• Ensure that deliverables meet quality standards and customer expectations.
• Manage customer feedback and ensure any necessary adjustments are made.
• Ensure projects are delivered on time, within scope, and within budget.

Post-Project Handover:

• Manage the transition from project completion to ongoing support and maintenance.
• Ensure that the customer is satisfied with the outcome and follow up to address any issues after go-live.

Qualifications and Skills:

• Diploma’s or Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field.
• 3-5 years of experience in customer-facing project management roles, ideally in a technology or SaaS environment.
• Proven experience in managing customer projects with a strong focus on delivering quality outcomes.
• Basic understanding of technical concepts related to software, cloud platforms, integrations, and IT systems.
• Exceptional communication and interpersonal skills to engage with clients and internal teams effectively.
• Strong problem-solving, organizational, and multitasking abilities.
• Excellent time management skills with the ability to prioritize and manage multiple projects simultaneously.
• Customer-focused attitude with a passion for ensuring client satisfaction and project success
• Experience working in a specific industry (e.g., enterprise software, cloud solutions, data analytics) is a plus.
• Occasional travel may be required to client sites, depending on project needs.

• Managing the day-to-day operations of the company and ensuring departments deliver quality services to clients
• Establishing goals that challenge the organization to achieve them, and communicating these goals to the team
• Developing and managing the annual budget, and monitoring financial performance
• Building relationships with stakeholders, such as investors, suppliers, and partners
• Leading the team to achieve targets, and providing guidance and mentorship to staff
• Evaluating operational and financial performance, and implementing strategies for improvement

Must have experience in test management activities

Have experience in Banking in Core Banking, Cards, Payments, and overall Digital Banking area Have experience in Company Applications like BWC, RBK, PIB, TMRW, SPL, VSM, REM, ATM, EFT, EAI, WAM, CEP, ALT, EST, SMS – GW, ICH, VSA, GLN, R2W, PIB, IVR, TMRW, IBR, HBK, CRM, BWC, LCG, LGG.

Recruit and onboard high-quality personnel that can advance [Company X]’s goals

Establish conduct and workflow standards across the organization

Remove productivity roadblocks as they emerge

Ensure processes and procedures comply with relevant policies and regulations

Streamline business operations to keep costs within established budgets

Drive smooth organizational operations throughout the workday

Responsibilities

Direct personnel recruitment and training processes

Plan and streamline all administrative procedures

Assess team performance to identify opportunities for coaching and guidance

Manage personnel scheduling and project deadlines

Monitor office inventory and organizational costs

Encourage effective communication across the organization

Skills and qualifications

Highly analytical with excellent problem-solving skills

Empathetic leadership style

Capable of clearly communicating with others

Superb organizational and time-management abilities

An understanding of basic arithmetic

Competent computer literacy