Description:

Join Our Growing Team...

Manpower Link is a leading recruitment agency who has more than 7 years in foreign recruitment ! We are currently seeking highly motivated and organized Talent Acquisition to join our team. Come join and grow with us!!!

$2800-$3500

Monday to Friday, 8.30am - 6.00pm

(May need to OT after 6pm , and work on public holiday)

Ubi Road (Near to Tai Seng MRT)

Job Description:

- Handle Recruitment activities not limiting to pass screening, applications, prepare for workers arrival and contracting.

- Assisting with or performing administrative tasks, such as managing and updating internal data , processing new orders, and

- Tracking inventory.

- Monitoring department issues and client complaints to create methods to lessen recurring issues, management of clients accounts.

Job Requirement:

- Minimum Higher Diploma / Degree holder

- Applicants with knowledge of MOM legislations are preferred

- Prefer with CEI certified.

The Service Delivery Director leads Singtel Enterprise Business (SEB) managed services projects, overseeing account teams, customer engagement, and service delivery operations. They ensure teams meet SLA targets, drive customer experience improvements, and manage service delivery across functions.

They are responsible for budgeting, financial management, and resourcing strategies for their portfolio, including managing third-party vendors.

The Director will also mentor teams, sponsor continuous service improvement programs, and champion digitalization initiatives to enhance delivery.

The Director will also collaborate with the Business Segment Head/Lead, the Director handles customer engagement within the Global Delivery organisation.

Service Delivery

Service Delivery encompasses the end-to-end deliverables specified in the Service Contract provided by Singtel Group (or its subsidiaries).

This includes service governance, client engagement with customers, and managing the expectations and outcomes for both external and internal senior stakeholders and also focuses on account growth and ensuring an excellent customer engagement experience.

The Service Delivery Director is responsible for managing multiple account delivery teams in alignment with Singtel's commitments to various service contracts.

The Service Delivery Director is also expected to develop strategic and tactical plans to ensure delivery meets contractual obligations to customers. Key responsibilities include (but are not limited to): -

• Driving service delivery to meet and exceed contractual SLA commitments.
• Sponsoring delivery teams in implementing digitalization initiatives to enhance efficiency and improve the service engagement experience.
• Managing senior stakeholders (e.g. CxOs, VPs, and IT Heads) through effective communication and portfolio management during major incidents.
• Building and strengthening client relationships through in-depth knowledge of customer domains.
• Identifying opportunities and supporting the Sales Team in pursuing new business prospects to grow the EWO portfolio.

Operations

The Service Delivery Director is expected to lead both the Service and Technical delivery team in day-to-day operations matters, and ensure services are delivered with pride and sustainable model to meet our SLA deliverables.

Operation delivery includes leading team on delivery excellence, and drive towards continuous service improvements, and to enhance the service values to the customer.

The Service Delivery Director is also expected to engage and manage 3rd party partners and vendors, to align their delivery competency and capabilities with Singtel service contract to our customers.

Financial Management

The Service Delivery Director is expected to manage the financials for the service portfolios under the purview, in accordance with the Business Case of the service contracts on Cost of Delivery, recovery of cost in respective cost centre in a healthy state.

Financial management responsibilities include but not limited to: -

• Annual AOP budgeting, financial planning across the portfolio.
• Manpower and resourcing budgeting
• Operation run rate and forward planning
• Monthly financial status tracking and progressive report
• Operations and Financial optimization

People and Growth

The Service Delivery Director is expected to coach and mentor Associate Directors, Service Delivery Managers, and delivery teams, whether under direct or indirect management (e.g., third-party partners or contractors). This includes providing thought leadership and demonstrating strong people management skills for the various teams within the service portfolios.

The Service Delivery Director is responsible for developing a Portfolio Strategy and Tactical Performance Measurement for the teams under their supervision. They should adopt a top-down approach to KPI setting for the delivery teams within the portfolio.

The Service Delivery Director should conduct routine communication sessions with members of the delivery teams and their direct reports to provide directives and guidance. This includes holding weekly, monthly, quarterly, semi-annual, or annual meetings, as well as one-on-one sessions and performance assessments, as required.

Corporate Engagement

The Service Delivery Director would support Global Delivery 5 key initiatives within their portfolio: -

• Customer First,
• Quality First,
• People First,
• Digital First,
• Security First,

The Service Delivery Director would support any other Singtel and/or SEB corporate program and events, as required.

The Service Delivery Director would support and promote collaboration within the delivery teams, Singtel and/or SEB organization.

Skills for Success:

• Degree holder
• ITIL Foundation
• Min. 15 years in general IT service delivery, in 1 or more Technical Domain or Min 8-10 years working in enterprise scale IT environment
• Experience with Service Delivery Management / Project Management / proficient in at least 2 or more technical workstreams (Network, System, DB, Storage, Hosting, Cloud, Workplace services, Telco services)
• Executive Stakeholders Management
• People management
• Presentation skills
• Project P&L & Portfolio Financial Management

BRIEF DESCRIPTION

This position works with the reporting head in the department to execute service agreements at, or above the customers' standards. He or she is accountable to handle principal & agency related shipments; documentation preparation and to also work closely with the Sales Team to deliver excellent service to our customers.

JOB SCOPE

• Timely completion of documentation flow to facilitate the import/export/cross trade shipments.
• Issue shipment related documents (i.e Bill of Lading, invoices, pre-alert, etc).
• Coordinate closely with internal offices / agencies & clients to deliver a seamless supply chain flow.
• Equipment/inventory planning and fulfilment.
• Provide quotations and sailing schedules as requested by a direct inquiry from customers.
• Ensure timely monthly closing of jobs and maintaining relevant files relating to shipments to provide a record and review trail.

WHAT ARE WE LOOKING FOR

• Minimum 1 year operational experience in NVOCC / Co-Loader is preferable for this position.
• Preferably specialised in Logistics/Supply Chain or equivalent will be an added advantage.
• Experience in liasing with Shipping Principals and Agencies will be an added advantage.
• Result oriented, pro-active and possess a positive work attitude with good customer service.
• Fluency in both written and verbal communication skills (English).
• Required Skill(s): Microsoft Office (Word / Excel), preferably Microsoft Outlook as well.
• Salary offer will scale accordingly to your relevant work experience.

ATTRACTIVE COMPANY WELFARE BENEFITS

• 5 days work week
• Medical & Dental Benefit
• Other benefits (revealed during interview phase)

PLEASE INCLUDE THE FOLLOWING IN YOUR CV

• Last drawn salary
• Expected salary (salary offer is negotiable and will be in accordance to level of experience)
• Availability
• Reason(s) for leaving current/previous job

Company: National Electrical Traders (Toyomi)

Location: 459 Geylang Road s389420

Employment Type: Full-time

Salary Range: $2300-$2800

Are you a people-oriented individual with excellent communication skills? Do you thrive in providing exceptional customer experiences? If so, we have an exciting opportunity for you to join the Toyomi Singapore team as a Customer Service Representative!

Key Responsibilities:

- Attend to after-sales duties, including handling repair requests from customers.

- Coordinate with the repair team to ensure timely and efficient resolution of customer product repair issues.

- Communicate with customers to arrange product collection after repair completion.

- Respond to customer service emails and chats promptly and professionally, addressing inquiries and concerns.

- Assist with invoicing and basic accounting tasks related to customer service operations.

- Assist with ad hoc tasks to ensure smooth operation of the business

Requirements:

- Prior experience in customer service or a related field is preferred but not mandatory.

- Preferred: Excellent verbal and written communication skills in English and Chinese.

- Strong interpersonal skills and the ability to build positive relationships with customers.

- Basic understanding of invoicing and accounting procedures.

- Detail-oriented and able to handle multiple tasks effectively.

- Tech-savvy and proficient in using various computer applications.

Description:

Executing the company’s digital marketing campaigns. He/she is involved throughout the campaign ideation, planning, implementation, measurement, and optimization process. It is therefore essential that he/she has hands-on experience using various digital marketing platforms.

The Digital Marketing Executive works closely with the internal marketing team and/or digital agencies to achieve specific company objectives set by the Head of Marketing such as; increasing digital sales, lead generation, brand engagement, and conversions.

Job Requirements:

· Assist the team in the development of the overall digital marketing strategy

· Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, Display)

· Manage the creation of relevant and engaging digital content for publishing onto various digital platforms

· Optimize web pages such as the homepage, landing pages, product pages (on-page SEO) in terms of improving content quality, keyword optimization, and user experience to boost organic search rankings

· Conduct regular technical SEO audits and work with the web development team to fix technical website issues

· Manage digital advertising campaigns (SEM, Display, Social, Programmatic)

· Conduct research on market trends, brand’s audiences and competitors and end-to-end consumer journey to drive engagements and conversions

· Analyze digital marketing analytics reports and share insights with the team to develop optimization plans

· Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team

· Keep up to date with the latest SEO trends, search algorithm updates, new SEO tools and best white hat practices.

· Diploma/Degree or professional certification in either Marketing, Digital Marketing, Public Relations or Mass Communication

· Flair in strong creative design and copywriting skills is a plus

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

The Digital Marketing & Communication Manager works under the supervision of the Marketing and Communication Director. They will play a key role in executing marketing and communication plans, primarily for whOa!

Main Responsibilities

A. Digital Marketing

•⁠ ⁠Assist in implementing and executing the marketing/communication plan particularly for whOa!.

•⁠ ⁠Market research.

•⁠ ⁠Marketing: digital content creation.

•⁠ ⁠Creative digital campaigns, Google Ads campaigns, LinkedIn campaigns.

•⁠ ⁠SEO/SEA optimization.

•⁠ ⁠Monitor ROI and KPIs

•⁠ ⁠Stay up up-to-date with digital media developments

•⁠ ⁠Etc…

B. Communication

•⁠ ⁠Social media: community management.

•⁠ ⁠Writing internal and external newsletters.

•⁠ ⁠Article writing.

Candidate Requirements

•⁠ ⁠2-3 years proven work experience in a similar role, ideally in a marketing or communication agency.

•⁠ ⁠Solid knowledge of Photoshop, Final Cut Pro, Premiere Pro, Audacity or other media editing software

•⁠ ⁠Experience with visual communication principles

•⁠ ⁠Familiarity with web design and content management systems

•⁠ ⁠Excellent analytical and project management skills

•⁠ ⁠An ability to multitask and perform under tight deadlines

•⁠ ⁠Strong verbal and written communication skills

•⁠ ⁠BSc degree in Marketing, Digital media or relevant field

•⁠ ⁠Additional qualification in web design or animation is a plus

REQUIREMENTS:

• Degree in Architectural Structural & Mechanical or Electrical Engineering
• Minimum 10 years of relevant work experience, highly proficient in the use of BIM software
• Familiar with various aspects of engineering e.g. Civil, Structural, Architecture, Mechanical, Electrical.
• Relevant certificate in Building Information Modelling (preferred from BCA)
• Expertise in using Autodesk Revit and other 4D/5D software, and coordination software such as Navisworks Manage, Autodesk Construction Cloud/IDD requirement, etc.
• Highly motivated and able to work independently, a strong team player and able to handle fast-paced projects.

RESPONSIBILITIES:

• BIM/VDC/IDD: Execution Plan
• Coordinate IDD Activities: Manage the implementation of digital delivery solutions such as Building Information Modelling (BIM), digital twin technologies, cloud collaboration tools, and other project management platforms.
• Implement Advanced Technologies: Deploy technologies like BIM, Virtual Design and Construction (VDC), IoT, AI, and automation in workflows.
• Integrate Systems: Ensure interoperability among various digital systems to support seamless information flow and collaboration.
• Maintain Digital Standards: Ensure all digital tools and processes comply with relevant industry standards and regulations.
• Quality Control: Monitor and evaluate the quality of outputs to ensure adherence to project specifications and expectations.
• Documentation: Maintain accurate records of digital project workflows, tools, and outcomes for future reference.

KEY DIGITAL SKILLS:

a. BIM & VDC & IDD Technical Skills

• Proficiency in BIM software for modeling, design coordination, and clash detection.
• Expertise in VDC for simulating construction processes and optimizing project schedules.
• IDD Requirement Workflows

b. ACC Data Analytics and Integration

c. Autodesk Construction Cloud-based Collaboration, Project Management & Field Management etc.

About Us:
Agape Connecting People is an established training academy with a five-year strategic growth plan focused on training, placement, and mentoring support. We are committed to transforming lives through skill development and creating meaningful career opportunities.

Job Summary:
We are seeking a dynamic and experienced Training & Placement Manager to lead our training and placement operations. The ideal candidate will have deep expertise in the SkillsFuture Framework and a proven track record in managing training programs, developing industry partnerships, and driving successful job placements.

Key Responsibilities:

· Training Program Management:

o Design, implement, and oversee training programs aligned with the SkillsFuture Framework.

o Ensure curriculum relevance by staying updated on industry trends and government policies.

o Manage course accreditation processes and compliance requirements.

· Placement & Career Development:

o Build and maintain partnerships with employers and industry stakeholders.

o Develop job placement strategies and manage placement drives.

o Provide career counseling and mentoring support to program participants.

· Business Development & Stakeholder Engagement:

o Identify business growth opportunities and collaborate with external partners.

o Establish and nurture relationships with SkillsFuture Singapore and other regulatory bodies.

· Operational Leadership:

o Lead a team of trainers and support staff.

o Oversee budgets, KPIs, and reporting metrics.

Qualifications & Requirements:

· Bachelor’s degree in Education, Business, or a related field. A postgraduate degree is advantageous.

· Minimum 5 years of experience in training and placement, with specific experience related to the SkillsFuture Framework.

· Strong network within the training and employment sectors.

· Excellent communication, leadership, and stakeholder management skills.

Why Join Us?

· Opportunity to lead a growing training academy with a transformative social mission.

· Collaborative and purpose-driven work environment.

· Career development and growth potential.

Application Process:
Interested candidates should submit their resume, a cover letter detailing relevant experience, and professional references. Applications will be reviewed on a rolling basis until the position is filled.

Join us in creating lasting social impact through skills development and career transformation!

Email to : [email protected]

Duties & Responsibilities of a Business Development Manager

1. Business Strategy and Planning

• Duties:
  • Develop and implement strategic business development plans to achieve company growth objectives.
  • Identify and evaluate market trends, industry developments, and opportunities for expansion.
  • Collaborate with senior management to align business strategies with the company's vision.
• Skills Required:
  • Strategic planning and analytical skills.
  • Market research and trend analysis.
  • Strong communication and presentation abilities.

2. Client Relationship Management

• Duties:
  • Establish and maintain strong relationships with key clients, contractors, and consultants.
  • Act as the primary point of contact for potential and existing clients.
  • Ensure client satisfaction by addressing concerns and providing solutions.
• Skills Required:
  • Excellent interpersonal and negotiation skills.
  • Customer relationship management (CRM) expertise.
  • Problem-solving capabilities.

3. Tendering and Proposal Development

• Duties:
  • Lead the preparation of tender submissions and proposals for construction projects.
  • Coordinate with internal teams to gather technical and financial inputs.
  • Present proposals to clients and negotiate terms and conditions.
• Skills Required:
  • Proficiency in tendering processes and proposal writing.
  • Knowledge of construction project lifecycle and pricing models.
  • Detail-oriented with strong organizational skills.

4. Networking and Partnerships

• Duties:
  • Build strategic alliances with industry stakeholders, including suppliers, subcontractors, and government agencies.
  • Represent the company at industry events, seminars, and trade shows.
  • Seek joint ventures or partnerships for large-scale projects.
• Skills Required:
  • Networking and stakeholder engagement skills.
  • Familiarity with Singapore’s construction industry ecosystem.
  • Persuasive and outgoing personality.

5. Market and Competitor Analysis

• Duties:
  • Conduct market research to understand competitors' strengths and weaknesses.
  • Identify emerging markets and assess their potential for the company’s services.
  • Provide regular reports and recommendations to management.
• Skills Required:
  • Data analysis and reporting.
  • Critical thinking and decision-making skills.
  • Proficiency in market analysis tools.

6. Contract Negotiation and Management

• Duties:
  • Negotiate contracts and terms with clients and subcontractors.
  • Ensure compliance with Singapore’s construction regulations and standards.
  • Monitor the execution of contracts to ensure deliverables are met.
• Skills Required:
  • Strong negotiation and contract management skills.
  • Knowledge of legal and regulatory frameworks in Singapore.
  • Risk assessment and mitigation expertise.

7. Team Leadership and Coordination

• Duties:
  • Lead and mentor the business development team to meet performance goals.
  • Facilitate effective communication between different departments (e.g., operations, finance, and marketing).
  • Foster a collaborative and high-performance culture.
• Skills Required:
  • Leadership and team management.
  • Conflict resolution and motivational skills.
  • Time management and prioritization.

8. Financial and Budgetary Oversight

• Duties:
  • Develop and manage budgets for business development activities.
  • Analyze project feasibility and profitability.
  • Work with finance teams to ensure cost-effectiveness in proposals.
• Skills Required:
  • Financial planning and management.
  • Business acumen and cost analysis.
  • Proficiency in financial modelling tools.

Key Qualifications and Experience

• Education: Master’s degree in business management or equivalent is the minimum requirement of qualification with bachelor’s degree in business administration, commerce, finance or related fields preferably.
• Experience: 3-5 years of relevant experience in managerial position, business development and preferably in the construction or manufacturing industry.

responsibilities :

• Leading project planning sessions
• Coordinating staff and internal resources
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Managing relationships with clients and stakeholders
• Designing and signing off on contracts
• Overseeing all incoming and outgoing project documentation
• Participating in tender process i.e. design, submission and review
• Designing risk mitigation plan
• Conducting project review and creating detailed reports for executive staff
• Optimising and improving processes and the overall approach where necessary
• Securing growth opportunities and initiating new projects
• Managing large and diverse teams
• familar HDB project processing step
• above 10 years job experience

Job Description & Requirements

· Develop, implement, and review operational policies and procedures.

· Oversee budgeting, reporting, planning, and auditing.

· Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.

· Identify and address problems and opportunities for the company.

· Build alliances and partnerships with other organizations.

· Monitoring build progress, overseeing finance and ensuring project quality

· Making strategic decisions and providing leadership and direction to project managers to implement those decisions

· Meeting with clients, stakeholders and project managers to report on project progress

· Liaising with clients and building strong working relationships

· Devising cost-effective plans to enable effective project completion

· Managing risks to avoid delays or reputational damage

· Ensuring permits and legal papers are secured ahead of the project

· Managing project managers and enabling them to supervise and manage their own teams

· Overall planning, implementation, execution and completion of sections of project to ensure successful completion of the project;

· To lead independently the project implementation team at site to ensure project are successful completed within the stipulated time, cost and quality

· Ensure all the projects go on smoothly, including planning, controlling, and execution and communicating with other department.

· Stay focused on the needs of the client and strive to exceed their expectations;

· Work with management, architects and contractors to plan, manage, control and monitor project resources and timelines to best meet project objectives.

· Prepare for VO claim for abortive work/technical change

· Any other duties as assigned by Directors.

• Diploma/Degree in Mechanical, Electrical Electronics or equivalent;
• Minimum 2 years of related working experience.
• Good team work and leadership skills are essential;
• Good time management, multitasking and stress management skills to be able to ensure that tasks get completed on time.

About the Company: My Client is a leading provider of digital solutions for Smart Ships in the maritime industry, offering the one of the most comprehensive, innovative and reliable digital platform for ship owners and charterers around the world.

About the Role: As a Sales Business Development Manager, your role involves growing business by nurturing client relationship. You should be self-driven, ability to identify new business opportunities, expand market presence, maintain strong relationship with clients, ability to cover entire sales and marketing cycle and with product experience in maritime solutions. You should also have deep understanding of the maritime industry and have network to executive profiles in the chartering, manager and ship-owner offices, build up over the years.

You should not only professional but also a skilled communicator capable of attracting new business and clients. The ideal candidate will have a natural talent for sales talk, building strong client relationships, and driving our business growth.

Responsibilities:-

· Responsible for the Sales effort in regions assigned

· Develop markets assigned

· Generate sales leads

· Weekly and Monthly Sales updates to the management

· Manage and handle customers’ relations, feedback and complaints

· Be familiar and keep up to date of market requirements and user needs

· Drive sales activities for existing and new channels

· Be actively involved in trade shows, trade advertisements and other marketing communications activities

· Responsible for reports covering CRM, sales pipeline, activities, performance and plans

· Responsible for bid management

· Work closely with the Group sales network to increase the commercial pipeline

You should have:-

· Attract and engage new clients with compelling sales presentations

· Identify new business opportunities and expand market presence

· Proven sales track record in the maritime business (Min. +5 years’ experience)

· Experienced in selling to shipowners and charterers, B2B

· Experience with direct sales, marine sales, marine solutions

· Able to travel frequently

· Hunter type with ability to close the order

· Experience with selling hardware or software solutions will have an added advantage

· Knowledge of Shipping and Offshore sectors

· Experience with energy optimization in the maritime business is an advantage

· Experience with marketing and production of marketing materials is an advantage

· Previous experience as mariner, technical, commercial experience in the relevant industry is an advantage

Qualification : Tertiary educated with recognized degree qualification preferred

· Dedicated and ambitious

. Ability to act individually, but work as a team

· Good relationship management skills and work in a diverse culture

· Excellent modern communication and presentation skills, both verbal and written

· Can-do attitude and strong execution skills

Interested candidates may also write in to [email protected]

R1100672

• 5 Working Days
• 830am - 530pm
• Up to $2800
• Island-Wide

Job Description:

• Handling of general customers’ enquiries and feedback through the various channels (e.g. Emails, Phone calls and social media).
• Provide knowledgeable reply to questions related to product, pricing and stock availability.
• Resolve customers' complaints in accordance with company's policies.
• Follow up with respective departments on status of solutions to customers' request and complaint.
• Maintain accurate records of customer interactions.
• Review and compile compliments and complaints report.
• Presentation of Monthly Customer Service / Loss Prevention Report.
• Undertake / support company events.

Requirements:

• Minimum Diploma in any discipline.
• Preferably with 2 to 3 years of customer service experience in service environment.
• Knowledge of SAP and Case Trust is an advantage.

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

Roles & Responsibilities

· Involved in campaign management, including planning of product promotion, product launches, product listing, campaign follow up etc

· Managing a team of ecommerce specialists including web designers, graphic artists, SEO experts, copywriters, and programmers

· Managing and growing an online store with multiple departments, including marketing, design, customer service, operations, fulfillment, and IT

· Determining which products will be most successful based on competitor offerings and customer preferences

· Managing all aspects of the company’s ecommerce business including inventory, shipping, customer service issues, and taxes

· EDI or API integrations, new item setup, ongoing error handling & escalation to developer resources, etc.

· Assist to develop and implement demand generation plans to grow site revenue

· Liaise with Designer Team on artwork requirements and monitor deadlines for completion

· Responsible for stock inventory accuracy and to address any discrepancy

· Assist Customer Relations department on product knowledge

· Generate analysis and sales reports on regular basis

· Logistic coordination when required

· Prepare and generate purchase orders, invoices and coordinate logistics for B2B operations

· Other duties as assigned

· Flexibility to manage a business that can operate 24/7/365

·

Skills:

· Inventory management

· Customer service

· Data analysis

· Communication

· Operations managers

Requirements:

· Degree or above

• 5 + years of relevant work experience; within a similar eCommerce role
• Management experience in operations, preferable in Grocery retail, including positions of leadership.
• 1- 3 years of experience in working with or developing eCommerce operations systems.
• 1 -3 years experience working across eCommerce project launches and managing project roll-outs
• computer programming languages, website design and coding in Python, PHP, Linux,
• Effective interpersonal and communications skills (verbal and written)
• Proficient in Excel, PowerPoint
• Strong analytical skill
• Identify with company's corporate culture and obey the company's arrangements;
• Demonstrated ability to work in a fast-paced, “self-starter” environment.
• Team player with a positive ‘can-do’ attitude.
• Energetic and enthusiastic – has a sense of urgency.
• Ability to multi-task and meet simultaneous tight deadlines.
• Has the ability to thrive in a challenging environment where priorities often change.
• Passionate about the customer and all elements of the customer experience.
• Flexibility to manage a business that can operate 24/7/365
• A desire to continually learn, improve and go the extra mile
• An attitude of accountability and excellence.

Individual accountability

Commercial Pricing & Modelling

• Develop the commercial strategy and approach for global or regional large-scale single or major multi-x bids.
• Own and be accountable for the pricing strategy from end to end.
• Specialize in multiple product pricing strategies and have a strong understanding of each service lines, platform, and value proposition.
• Collaborate with in-country teams and the various cross functions (Solutions & Proposals, Subject Matter Experts (SMEs)) and provide guidance and challenge to internal teams on our solutioning and pricing / cost inputs.
• Manage multiple external and internal stakeholders to ensure our price offering is suitable to meet both our requirements and executives those of the client.
• Build models to simulate the various profit and loss scenarios as part of Commercial Review Board (CRB) sign-off.
• Lead CRB deal reviews and presentations on the Commercial Core and P&Ls
• Work with business leaders, Pursuit Lead and Commercial Strategy team to understand and mitigate the risks and opportunities around deals.
• Develop simplified storyboard to aid in win-price strategy.
• Participate in client facing deal negotiation and presentation, as applicable.

People Management

• Coach the pricing team and lead them to excellence through feedback and recognition.
• Promote a culture of collaboration and teamwork.
• Maintain active succession planning.

Process & Tools

• Use the internal tools developed by the Global Tools and Analytics team and provide constructive feedback to aid in the development.
• Responsible for establishing and tracking Cost benchmarking and competitor pricing analysis.
• Deploy and adopt new processes and tools as appropriate.

Collaboration/Cooperation Requirements

• Lead with OneJLL leadership behaviours.
• Champion Diversity & Inclusion
• Deliver through instilling trust and building relationship.
• Collaborate globally to share ideas and drive continuous improvements in commercial processes.

Additional

• Manage due diligence and baselining activities where required.
• Deep dive into commercials for renewals and making recommendations for future commercial improvements.
• Address critical gaps between what we sold and how we can improve the margin of existing accounts.
• Lead ad-hoc projects and initiatives.
• Client Consultancy work
• Input to Management Reporting as needed.

Requirements

• Bachelor’s Degree with 8-10 years of experience in pricing and commercial modelling on complex outsourcing contracts, ideally within the commercial real estate industry, with at least 2-3 years of experience as a people manager
• Strong analytical skills, and must be comfortable dealing with numerical data, and have strong attention to detail.
• High level of system skills and commercial acumen
• Excellent communication, negotiation, and stakeholder management skills. Confident in client facing and board level situations.
• People management skills & leadership qualities
• Able to understand and interpret complex financial and commercial situations and explain to a variety of stakeholders.
• Adaptable and able to present with gravitas and build client relationships (internal and external).

Other Personal Characteristics

• Trustworthiness - Can be relied upon to follow through on commitments.
• Focus - Set priorities and sticks to them, without veering off in all directions.
• Judgement - Exercise good sense, especially when under pressure or when faced with making sacrifices for the greater good.
• Strong excel discipline.

About the Job

At JLL, we are driving sustainability through everything that we do, across all service lines and job positions. Specifically, we are growing our Sustainability practice to drive end-to-end sustainability solutions in real estate, from site selection to decommissioning.

In this role, you will work directly with one of our high-profile clients, acting as an embedded extension of their in-house Sustainability Team. As a member of the JLL Sustainable Operations Team with a deep knowledge of the needs of our client’s program, you will ensure they are capturing JLL’s full suite of sustainability services. You will act as an accelerator and partner-collaborator enabling our client to increase engagement across stakeholders and progress towards goals. You will ensure effective integration across regions/business/functions throughout the real estate lifecycle, influence behavioral changes, including change management ownership, required to achieve scope of work delivery, goals, and targets. This role requires a strategic and programmatic approach to embed sustainability thinking and practices across the real estate lifecycle.

Key responsibilities include, but are not limited to:

• Develop and execute energy management or sustainability strategy, including local site-level plans.
• Engage with JLL facility managers and landlords to become the key point of contact for the provision of wide-ranging advice in relation to all aspects of environmental sustainability.
• Implement energy and sustainability programs to reach objectives.
• Support reporting objectives and provide management information relating to the use of utilities and the impact on the internal and external environment.
• Manage the energy, waste, and water data collection process within the JLL technology platform and produce periodic (e.g., monthly, quarterly, annual) reports that are tailored to meet our client’s specific requirements.
• Work with the global utility operations team to deliver reports demonstrating KPI compliance and ad-hoc reporting needs as they arise.
• Drive operational improvements though the identification and implementation of opportunities to improve energy, carbon, and sustainability performance across regional portfolio and building-level perspective.
• Collaborate with other JLL Sustainable Operations team members to share best practices, identify opportunities, and develop case studies.
• Drive implementation of site-level sustainability plans to facility managers, and provide training to support their site-level activities.
• Develop and enhance systems and processes for delivering best practice sustainability performance and use of utility/sustainability management systems for monitoring and/or reporting purposes.

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sound like you? To apply you need to be / have:

Requirements – Essential

• University Degree (Science, engineering, math or related fields)
• Technical understanding of the most common HVAC, electrical, mechanical, and building automation systems
• In-depth understanding of energy and water conservation measures
• Experienced with benchmarking and analyzing utility data to drive sustainability measures
• In-depth understanding of Greenhouse Gas Emission scopes and reporting
• Ability to explain difficult or sensitive information and work to build consensus

Requirements – Desirable

• Experience conducting site walkthroughs to find conservation measures (e.g., ASHRAE Level 1 and 2)
• Strong project management skills and an ability to prioritize and meet deadlines in a high pressure, deadline driven environment
• Knowledge of six sigma, change management, and other frameworks to drive incremental improvements and results at scale
• Experience in the preparation of tenders and work orders and the ability to select appropriate equipment and service vendors
• Knowledge of environmental reporting, utility management and energy budgets, an environmental improvement program, and ISO 14001 (or similar) compliance.
• Familiarity with energy procurement process and renewable energy options

Behavioral Competencies

• Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
• Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
• Helps others - Builds relationships, actively collaborates, helps others succeed.
• Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
• Business first - Focuses on customers and clients, business/financial acumen, JLL first
• Inspire - Inspire others, creates vision and strategy, energizes others

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...

Job Responsibilities :

- Develop monthly, quarterly, and annual sales plans;

- Develop and implement strategies to bring in new business;

- Pursue new sales opportunities, gather inbound leads, and follow-up calls/meetings;

- Work effectively with internal stakeholders & external vendor to achieve business goals;

- To understand the material costing for printing, carpentery and signages;

- To understand the operation of printers, summa cutter, CCD CNC & Oscillating machine and CCD Laser cutter;

- To understand the labour cost for production;

- To attend briefing/meeting and site measurements for production for the projects undertaking;

- To ensure the production of the projects undertaking;

- To ensure the installation and delivery of the projects undertaking.

Requirements :

- Diploma or Degree in any field;

- At least 2 or 3 years of corporate sales experience/ project management;
- Proficient in MS Office (Excel, Word, PowerPoint);
- Strong time management skills;
- Passion for relationship building and selling;
- Strong presentation and negotiation skills;
- Customer service- orientated attitude;
- Ambitious and driven personality with a hunger for success.

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Keep records of sales, revenue, invoices as accurate
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers - especially in corporate selling

Job Description: Business Development Manager (BDM)

Company: Mitraa Agencies - Mitraa Cleaning Services (MCS)
Position: Business Development Manager
Location: Singapore
Reports To: Director

About the Role:

We are seeking a dynamic and visionary Business Development Manager (BDM) to spearhead the growth of Mitraa Cleaning Services (MCS) into a leading holistic cleaning service provider in Singapore, covering both residential and commercial sectors. This pivotal role is ideal for someone who thrives on building from the ground up, strategizing for the long-term, and aligning with the company’s growth vision.

Key Responsibilities:

1. Strategic Planning and Growth:

• Develop and execute a comprehensive growth strategy to position MCS as a key player in Singapore's cleaning industry.
• Plan and create structured departments for operations, sales, customer service, and workforce management.
• Identify market opportunities and trends in both residential and commercial cleaning sectors to drive organic growth.

2. Business Development and Client Acquisition:

• Identify and secure new business opportunities through research, networking, and client meetings.
• Build and maintain relationships with corporate and residential clients, property managers, and government agencies.
• Prepare proposals and presentations tailored to potential clients, highlighting the company’s unique value propositions.

3. Operational and Workforce Planning:

• Collaborate with the Director to recruit, train, and develop a skilled workforce.
• Design efficient operational workflows for delivering high-quality cleaning services.
• Ensure compliance with Singapore regulations and industry standards for cleaning services.

4. Marketing and Branding:

• Work with marketing teams to develop promotional campaigns, digital marketing strategies, and customer engagement plans.
• Enhance the company’s brand presence by participating in industry events, expos, and community initiatives.

5. Financial Oversight and Performance Tracking:

• Set revenue targets and establish KPIs to monitor the company’s performance.
• Analyze financial data and budgets to optimize profitability and manage costs effectively.
• Regularly report progress to the Director and recommend adjustments to strategies as needed.

6. Leadership and Team Building:

• Foster a positive and growth-oriented workplace culture.
• Lead by example, motivating employees to achieve individual and collective goals.
• Act as a mentor to staff, promoting professional development and aligning their goals with the company’s vision.

Requirements:

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Proven experience in business development, preferably in the cleaning, facilities management, or service industry.
• Strong understanding of the cleaning industry in Singapore is a plus.

Skills and Attributes:

• Exceptional strategic thinking and organizational skills.
• Strong interpersonal and communication skills to build client and team relationships.
• A self-starter with a results-driven mindset.
• Ability to manage multiple priorities and adapt to a fast-paced environment.
• Proficiency in MS Office, CRM tools, and business management software.

Mindset and Attitude:

• Committed to the company’s growth and long-term success.
• Entrepreneurial spirit with a strong sense of ownership and accountability.
• Collaborative and inclusive approach to team building and management.

What We Offer:

• A unique opportunity to shape the future of a growing company.
• A supportive and dynamic work environment with a focus on innovation and excellence.
• Competitive salary and performance-based incentives.
• Opportunities for professional development and career growth.

How to Apply:

If you are passionate about driving growth, building teams, and making a meaningful impact, we would love to hear from you. Please send your resume and a cover letter to [email protected] with the subject line “Application for Business Development Manager – Mitraa Cleaning Services.”

Responsibilities:

• Administer established processes and procedures for institutional partnerships.
• Ensure accuracy and timely updates are made to the centralised institutional partnership database, tracking sheets, partnership proposals, and due diligence records.
• Provide administrative support for establishing new institutional partners, e.g., preparing agreements, MoUs, articulation, and dual degree partnerships.
• Execute approved partners' engagement strategies to maintain an active relationship with institutional partners.
• Track and monitor expenses to ensure operations are within the established budget for each activity.
• Conceptualise and develop short programmes with various university departments, industry partners, and student bodies for international students.
• In charge of logistics planning and arrangements for short programmes
• Lead the execution of short programmes and ensure programmes are executed in a professional manner.
• Oversee the administration and compliance of short programmes.
• Use the management template to report on programme finances and conversion rates and proposed improvement measures.
• Design, conduct, and review programme satisfaction surveys completed by participants, lecturers, and industry partners.
• Review and provide feedback on work structure and procedures for institutional partnerships management.
• Conceptualise and produce promotional materials relating to international partnerships and short programmes, e.g., factsheets, flyers, booklets, websites, etc.
• Organise and host visits by institutional partners or industry partners.
• Conduct market research for international management and short programmes as and when assigned by reporting managers.
• Support and conduct talks and events to promote outbound student exchange or short programmes offered by institutional partners.
• Provide administrative support to the International Partnerships business unit as assigned by the Manager, International Partnerships.

Criteria:

• Bachelor-level degree with a marketing major (preferred)
• Minimum 3 to 5 years of relevant working experience
• High-level communication skills, both verbal and written in the prevailing language of the market with people from a diverse cultural backgrounds
• Significant experience in administration and educational marketing Well-developed skills in networking with a diverse group of clients
• High-level IT skills, particularly in the use of Microsoft Word, Excel and Powerpoint

Behaviour:

• Work as a team member with excellent interpersonal communication skills
• Ability to work independently in a diligent, organized and methodical manner
• Ability to analyze and interpret information Possess great initiative and ability to prioritize and work tight timelines

Monthly Remuneration: Commensurate with experience

Closing date: 6 January 2025

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

We are looking for a Social Media Marketing Manager who is skilled in driving conversions, increasing sales, and engaging our online community. You will lead our social media strategy, create impactful content, manage campaigns, and handle customer inquiries to support our growth objectives.

Key Responsibilities

1. Conversion-Driven Social Media Strategy

• Develop and execute social media strategies that drive traffic, increase sales, and convert followers into customers.
• Identify and target high-potential customer segments with content that meets their needs.
• Collaborate with the sales team to align social media efforts with sales goals.
• Monitor performance metrics to refine strategies and ensure continuous improvement in driving sales.

2. Content Creation and Optimization for Sales

• Create, curate, and optimize engaging content (posts, videos, ads) designed to drive conversions, including product promotions and special offers.
• Use tools like Canva, CapCut, or similar software to design visually compelling content tailored for different platforms.
• Regularly analyze content performance to adjust strategies and maximize engagement and sales.

3. Community Management and Customer Engagement

• Actively manage the social media community by responding to comments, messages, and enquiries quickly and professionally.
• Collaborate with the sales team to address enquiries and feedback, enhancing customer satisfaction and trust.
• Handle enquiries from social media channels, guiding potential customers towards booking appointments or making purchases.

4. Social Media Advertising and Campaign Optimization

• Plan, create, and manage paid social media campaigns to generate leads and increase sales.
• Develop compelling ad creatives and copy that resonate with target audiences.
• Continuously monitor and optimize campaign performance to meet and exceed sales objectives.

5. Lead Management and Sales Support

• Implement systems to track and follow up on leads generated through social media.
• Work with the sales team to refine lead management processes and improve conversion rates.
• Provide insights from social media engagement to improve products and services.

6. Trend Monitoring and Strategic Adjustments

• Stay updated on the latest social media trends, platform updates, and best practices.
• Adapt strategies based on changing trends and user behaviors to maintain relevance and effectiveness.
• Introduce innovative methods and tools to enhance engagement and drive sales.

Required Skills and Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field, with at least 4 years of experience in social media marketing, driving conversions and sales.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, XHS, etc.), with experience in community management and customer engagement.
• Proficient in social media tools, analytics, and video editing software (e.g., Canva, CapCut).
• Excellent communication, creative, and analytical skills to craft compelling content and optimize campaigns.
• Ability to work independently, handle multiple tasks, and meet tight deadlines while ensuring high-quality outcomes.

Roles & Responsibilities

An Exciting Opportunity to join a fast-growing team! WE SPECILAISE IN CARPERNTRY & INTERIOR DESIGN.

We are on a growing journey and building a stellar team! We are looking for a Head of HR to join our fast-growing team. The ideal candidate will be responsible for overseeing the HR functions across multiple countries.

This role involves developing and implementing HR strategies that align with the company's business goals and ensuring compliance with regional labour laws. The Regional HR Manager will serve as a strategic partner to regional leaders, driving employee engagement, performance, and organizational effectiveness.

Key Responsibilities

Leadership & Strategy

· Shape and execute HR strategies aligned with company goals and values.
· Advise senior leadership on HR policies and best practices.
· Foster employee engagement, productivity, and a positive workplace culture

Talent Acquisition & Talent Management

· Oversee recruitment and build a talent pipeline aligned with company needs.

· Lead strategic recruitment initiatives to ensure culture fit and organisational alignment.

· Workforce Planning - Leverage data to analyze workforce trends and develop strategies to address current and future staffing needs.

· Oversee regional talent management strategies to retain top talents.

· Implement and promote employee development programs and career path initiatives to enhance employee skills and engagement.

HR Operations and Compliance

· Manage HR operations, including policy development, compliance, and benefits administration.

· Optimise HR processes to align with industry standards and enhance efficiency.

Organizational Development

· Support organizational change initiatives and help drive cultural transformation within the organization

· Analyze organizational structure and recommend improvements to enhance efficiency and effectiveness

Compensation and Benefits

· Oversee regional compensation and benefits programs, ensuring they are competitive and aligned with company policies.

· Conduct compensation benchmarking and recommend adjustments to address market trends

Reporting and Analytics

· Provide regular reports and insights on HR metrics, including turnover rates, employee engagement, and recruitment performance.

· Use data-driven insights to inform decision-making and strategic planning.

Ideal Candidate Attributes

· Strategic, solution-oriented thinker with empathy and emotional intelligence.

· Proactive in adopting new HR trends to improve the employee experience.
· Approachable, fostering rapport and trust across diverse teams.

We are looking for a Social Media Marketing Manager who is skilled in driving conversions, increasing sales, and engaging our online community. You will lead our social media strategy, create impactful content, manage campaigns, and handle customer inquiries to support our growth objectives.

Key Responsibilities

1. Conversion-Driven Social Media Strategy

• Develop and execute social media strategies that drive traffic, increase sales, and convert followers into customers.
• Identify and target high-potential customer segments with content that meets their needs.
• Collaborate with the sales team to align social media efforts with sales goals.
• Monitor performance metrics to refine strategies and ensure continuous improvement in driving sales.

2. Content Creation and Optimization for Sales

• Create, curate, and optimize engaging content (posts, videos, ads) designed to drive conversions, including product promotions and special offers.
• Use tools like Canva, CapCut, or similar software to design visually compelling content tailored for different platforms.
• Regularly analyze content performance to adjust strategies and maximize engagement and sales.

3. Community Management and Customer Engagement

• Actively manage the social media community by responding to comments, messages, and enquiries quickly and professionally.
• Collaborate with the sales team to address enquiries and feedback, enhancing customer satisfaction and trust.
• Handle enquiries from social media channels, guiding potential customers towards booking appointments or making purchases.

4. Social Media Advertising and Campaign Optimization

• Plan, create, and manage paid social media campaigns to generate leads and increase sales.
• Develop compelling ad creatives and copy that resonate with target audiences.
• Continuously monitor and optimize campaign performance to meet and exceed sales objectives.

5. Lead Management and Sales Support

• Implement systems to track and follow up on leads generated through social media.
• Work with the sales team to refine lead management processes and improve conversion rates.
• Provide insights from social media engagement to improve products and services.

6. Trend Monitoring and Strategic Adjustments

• Stay updated on the latest social media trends, platform updates, and best practices.
• Adapt strategies based on changing trends and user behaviors to maintain relevance and effectiveness.
• Introduce innovative methods and tools to enhance engagement and drive sales.

Required Skills and Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field, with at least 4 years of experience in social media marketing, driving conversions and sales.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, XHS, etc.), with experience in community management and customer engagement.
• Proficient in social media tools, analytics, and video editing software (e.g., Canva, CapCut).
• Excellent communication, creative, and analytical skills to craft compelling content and optimize campaigns.
• Ability to work independently, handle multiple tasks, and meet tight deadlines while ensuring high-quality outcomes.

Key Responsibilities

• Leads the development of the Brand Marketing Plan to meet company goals.

• Analyse brand Profit and Loss (P&L) to drive profitability of the brand.

• Manage the assigned brand’s new product launch assessment and deployment in the local market, including P&L, pricing, place and positioning.

• Work with a multifunctional team (including Creative and Social teams) to implement the plan in the marketplace and monitors performance of the support plans.

• Builds productive working relationship with R&D, Finance, Operations and Supply Chain to manage the brand’s day to day operations, and external partners and agencies.

• Lead ongoing analysis and review of consumer, category, channel/customer, and competitive information as part of a situation assessment of brand performance and identify growth opportunity.

• Provide input to volume forecasting, financial updates and monitors key indicators and drivers of brand performance. Recommend solutions and implement improvements to meet annual targets.

• Lead the management and production of posters, flyers and other collaterals

• Lead the acquiring and liaising with promotional merchants for marketing programs

• Lead the execution of effective digital marketing strategies across all social media platforms

• Manage and maintain listings on digital and online channels including delivery platforms

• Manage customer enquiries

• The roles of duties are not exhaustive and may change according to business requirements.

Requirements

• Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis