Requirements

* Proven experience as Manager or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Job Overview:

We are seeking a skilled and customer-focused After Sales Service Technician to join our team. This role involves providing technical support, repairs, and routine servicing for water heaters. The technician will ensure high-quality after-sales services to maintain customer satisfaction, troubleshoot and fix issues, and ensure the efficient operation of water heating systems.

Key Responsibilities:

• Installation & Servicing: Perform maintenance and repair of water heaters, including instant and storage heaters.
• Troubleshooting & Diagnostics: Diagnose faults and perform repairs on faulty water heaters, ensuring safe and efficient operation.
• Customer Interaction: Provide excellent customer service, addressing customer queries and concerns professionally, and keeping them informed throughout the service process.
• Record Keeping: Maintain accurate service records, including service requests, actions taken, and equipment replaced.
• Compliance & Safety: Adhere to all safety protocols, local regulations, and company policies during installations, repairs, and maintenance.
• Customer Education: Educate customers on water heater maintenance and safe operation practices, offering advice on extending the lifespan of their equipment.
• Inventory Management: Maintain a stock of necessary parts and tools, ensuring availability of common replacement components for efficient servicing.

• 5 Working Days
• 9am - 6pm
• $5000 - $8000 + Commissions
• Mattar

Job Objective:

Achieve sales performance targets and maintain good client relations

Job Description:

• B2B sales
• Lead the Sales team to achieve sales target & manage customer experience
• Serving and increasing sales from existing key accounts
• Generate and develop new key accounts
• Work closely with renowned partners like Samsung, Crestron, Bose, Martin Audio, QSC, Poly, Logitech, Microsoft, and in-house AV Designer Team to propose solutions to meet customer’s needs.
• Negotiate pricing with partners to ensure bids are competitive.
• Manage partners (Manufacturers)
• Source and secure partnerships for related solutions to increase the breadth of solutions to the same customer
• Present and submit weekly sales report
• Solution to focus: All types of Audio, Visual and video conferencing solutions
• Primary market to focus: Enterprise: FSI, Technology, Manufacturer, Oil & Gas, etc

Requirements:

• ITE/A Level/Diploma in IT/Engineering/Audio Visual is preferred
• Must have minimum 2 years of sales experience in a B2B environment with good sales track record.
• Must have experience in a project-based, development of customised solutions sales environment.
• Design & Built for any solution that required hardware / equipment in AV, IT, communication, M&E and other industrial
• Must have relevant contact in vertical market in charge.
• Must have the keen interest in sales management and have the leadership trait.
• Experience in managing key accounts in Enterprise market, especially in Technology, Manufacturing & FSI
• Experience in Audio & Visual, videoconferencing, telephony solutions is a plus

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

Job Description:

Key Responsibilities:

1. Client Communication:

a. Act as the primary point of contact for clients and designers, providing expertise and supervision to ensure project objectives are met.

b. Facilitate regular communication and collaboration between all stakeholders throughout the project lifecycle.

2. Project Planning

a. Overall in-charge of assigned projects.

b. Collaborate with the project management team, design team, procurement team to develop detailed project plans, schedules, and budgets.

c. Coordinate and manage project activities, ensuring adherence to timelines and budget constraints.

d. Identify potential risks and develop mitigation strategies to minimize project disruptions.

e. Regularly update project stakeholders on progress and milestones.

3. Supplier and Contractor Coordination:

a. Verify and confirm quotations from suppliers and contractors, with particular focus on indent items.

b. Collaborate with procurement teams to ensure timely delivery of materials and services.

4. Change Management and Crisis Mitigation:

a. Assist in managing changes in project scope, identifying potential crises, and developing contingency plans to minimize disruptions.

b. Proactively address issues and challenges that may arise during project execution.

5. Compliance and Safety:

a. Assist in ensuring that all project plans and documents are submitted for approval to landlords and local authorities prior to the commencement of work.

b. Maintain a thorough understanding of relevant building codes and regulations.

c. Conduct site marking and inspections prior to the start of work, ensuring adherence to design and safety standards.

d. Oversee site activities to ensure project milestones are achieved.

6. Site Management

a. Foster a collaborative and motivated working environment to maximize productivity and quality.

b. Ensure communication with vendors, subcontractors for a project delivery

c. Implement quality control processes to ensure the highest standards of workmanship are maintained throughout the project.

7. Documentation:

a. Maintain comprehensive project documentation, including contracts, change orders, meeting minutes, and project correspondence, ensuring accuracy and accessibility for all stakeholders.

b. Generate regular reports on project status, including progress, issues, and solutions, to keep all parties informed and facilitate decision-making.

c. Monitor project budgets and financial performance, taking proactive measures to control costs and maximize profitability.

Requirements:

1. Diploma / Bachelor's degree in construction management, engineering, or a related field (preferred).

2. Proven experience as a Project Manager in the commercial fitout industry.

3. Strong knowledge of construction processes, materials, and regulations.

4. Excellent leadership and communication skills.

5. Proficiency in project management software and Microsoft Office Suite.

6. Problem-solving and crisis management abilities.

7. Commitment to quality, safety, and client satisfaction.

8. Able to work with building management, landlord, inhouse designers, client designers as well as internal procurement team.

About Us:
Agape Connecting People is an established training academy with a five-year strategic growth plan focused on training, placement, and mentoring support. We are committed to transforming lives through skill development and creating meaningful career opportunities.

Job Summary:
We are seeking a dynamic and experienced Training & Placement Manager to lead our training and placement operations. The ideal candidate will have deep expertise in the SkillsFuture Framework and a proven track record in managing training programs, developing industry partnerships, and driving successful job placements.

Key Responsibilities:

· Training Program Management:

o Design, implement, and oversee training programs aligned with the SkillsFuture Framework.

o Ensure curriculum relevance by staying updated on industry trends and government policies.

o Manage course accreditation processes and compliance requirements.

· Placement & Career Development:

o Build and maintain partnerships with employers and industry stakeholders.

o Develop job placement strategies and manage placement drives.

o Provide career counseling and mentoring support to program participants.

· Business Development & Stakeholder Engagement:

o Identify business growth opportunities and collaborate with external partners.

o Establish and nurture relationships with SkillsFuture Singapore and other regulatory bodies.

· Operational Leadership:

o Lead a team of trainers and support staff.

o Oversee budgets, KPIs, and reporting metrics.

Qualifications & Requirements:

· Bachelor’s degree in Education, Business, or a related field. A postgraduate degree is advantageous.

· Minimum 5 years of experience in training and placement, with specific experience related to the SkillsFuture Framework.

· Strong network within the training and employment sectors.

· Excellent communication, leadership, and stakeholder management skills.

Why Join Us?

· Opportunity to lead a growing training academy with a transformative social mission.

· Collaborative and purpose-driven work environment.

· Career development and growth potential.

Application Process:
Interested candidates should submit their resume, a cover letter detailing relevant experience, and professional references. Applications will be reviewed on a rolling basis until the position is filled.

Join us in creating lasting social impact through skills development and career transformation!

Email to : [email protected]

The IT Regional Manager is responsible for overseeing the information technology operations of an organization mainly in Singapore and the others region. In this role, the candidate will work closely with the other departments within the organization to ensure its technology systems are functioning efficiently, effectively, and securely. The IT Regional Manager job description entails developing strategies and policies for the management, maintenance, and support of technology systems, including hardware, software, and infrastructure.

(A) Essential Job Functions:

The Regional ICT Manager is responsible, but not limited to, the following:

• Lead and oversee the development, implementation, and continuous improvement of incident response procedures and processes.
• Work closely with the General Manager of the ICT Department at HQ to align group-wide strategies, IT governance, and security policies with the Asia Region's objectives. As the Head of the Asia ICT Regional Headquarters, contribute to the development of the regional ICT structure and compile periodic ICT reports for the General Manager.
• Plan and evaluate ongoing assessments of security measures, including antivirus, application control, firewalls, SIEM, VPN, SSL, and intrusion detection/prevention policies.
• Analyse and prioritize vulnerabilities based on severity, potential impact, and business risk; collaborate with relevant teams to implement effective mitigation strategies.
• Work with teams across multiple geographic locations to investigate and document security incidents, identify root causes, and recommend remediation actions.
• Develop and enforce security policies and procedures to safeguard organizational data and systems from cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify and address security risks and weaknesses.
• Oversee ISMS audits and compliance with ISO27001 and the Cybersecurity Code of Practice. Enforce IT policies and ensure adherence to regulations such as PDPA and the Cybersecurity Act.

(B) Minimum Qualifications/ Job Experience:

• Degree in Computer Science/Information Technology or equivalent.
• At least 8 years management experience in a regional headquarter.
• At least 15 years of experience in IT, with strong expertise in IT infrastructure and IT security.
• More than 10 years of experience in hands-on experience in strategic planning which relates to Information System, project management in Business Application, develop, maintenance and operation of Business Application (experience in SAP Public Cloud will be an advantage), developing, maintenance and operation of Business Application Infrastructure (experience in public cloud such as Microsoft Azure, AWS etc), Corporate’s OA (infrastructure business support, such as Office365, PC, iPhone, multifunction device, group companies’ network etc)
• More than 5 years of hands on experience in cyber security (ISO27001).
• More than 5 years of hands on experience in J-Sox accounting data security.
• Resourcefulness and innovation in optimizing limited resources.
• Proven track record of leading large-scale IT projects and cross-functional teams.

(C) Knowledge/ Skills/ Abilities:

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as: CompTIA Security+, Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information in Cybersecurity

At JCU we firmly believe that people are our most valuable asset, so we work to grow and diversify the skills, knowledge and capability of all our staff. We live by our values and deliver against our Strategic Intent in an environment that values respect, excellence and delivering a sustainable future for the people of the Tropics.

The Regional Manager, Partnerships provides strategic leadership and expertise to measurably increase engagement with the JCU’s global experience programs and develop partnership networks that expand the University’s international presence.

Responsibilities:

The Regional Manager, Partnerships is accountable for:

1. Measurably increasing engagement with JCU global experience programs through provisions of strategic leadership and promotion to University staff and students.
2. Developing and expanding JCU’s network of global experience partners, acting as a key contact and providing informed, customer centric responses to enquiries.
3. Ensuring the delivery of optimal business outcomes for the University by leading and facilitating the global experience programs including but not limited to study abroad program, exchange program, short programs and monitoring of exchange students.
4. Contributing to the achievement of strategic objectives of the Directorate by participating in strategic planning activities and role modelling defined cultures and values.
5. Leading and developing a team to deliver high quality service outcomes through appropriate human resources and performance management, building a culture of teamwork, innovation, and engagement.

Key selection criteria

1. Under-graduate qualifications with a marketing major or significant experience in higher education.
2. Proven strategic management experience in international partnerships, student recruitment and mobility, with accountability for performance and quality management.
3. Demonstrated people and resource leadership and management experience, fostering a positive and high-performing team culture.
4. Exceptional organisational, problem solving and administrative skills, with the ability to prioritise and meet competing deadlines, exercising judgement and initiative.
5. Demonstrated high level communication and analytic skills to articulate concepts and present complex analysis with clarity and professionalism.
6. Demonstrated high-level verbal communication and interpersonal skills with proven ability to maintain working relationships, including demonstrated ability to consult, negotiate and liaise with varying levels of stakeholders to achieve outcomes for the organisation.
7. This position is responsible for the management and leadership of staff.
8. This position may involve occasional domestic and international travel.
9. This position may involve occasional work outside standard working hours.

Monthly Remuneration: Commensurate with experience

Closing date: 20 January 2025

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

About NETS

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.

The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.

Position Summary

Admin Support team of Card Centre liaises with the Bank customers on a daily basis on the execution of instructions tasked by the Banks, as well as on the production statuses of the Banks’ inventories and User Acceptance Testing. The team leader of Admin Support manages the productivity and ensures smooth workflow within the Admin Support team. The ideal candidate will be an excellent leader and will have experience managing staff to produce results in a timely and effective manner.

Key Responsibilities

• Ensure timeliness and accuracy in all scopes of work within Admin Support
• Ensure the Admin Support team meets the service levels of the Banks
• Daily coordination between Bank customers and internal Production
• Reporting of card statuses and inventory levels to the Banks
• Preparation of monthly billing reports
• Participate in monthly Service Level meetings with the Banks
• Attend project meetings with the Banks
• Participate in negotiation discussions with the Banks
• Working with Card Centre Management on fulfilment on business goals

Requirements

• Diploma holder and above
• Proficient in Microsoft Office Applications
• Basic analytic skills, able to generate report through MS Excel
• At least 3 years of experience in supervisory or team management preferred
• Individuals should possess excellent written and verbal communication skills
• Prior working experience in the Banks would be advantageous
• Able to commit to 5.5 days work week

Working Location: Near Jalan Besar

Responsibilities:

-Conduct market research to understand trends, customer needs, and competitor offerings within food service channels

-Develop buyer personas to align marketing strategies with customer profiles in the food service industry

-Craft compelling product positioning and messaging tailored to chefs and procurement officers

-Develop marketing materials (e.g., brochures, presentations, and digital content) that highlight the unique benefits of our products

-Plan and execute go-to-market strategies for new product launches, product line expansions and events

-Collaborate with the business development team to ensure seamless product introductions and adoption within food service channels

-Develop sales tools, training materials, and presentations to support the business development team

-Conduct training sessions to ensure the business development team can effectively communicate product value propositions

-Plan and manage marketing campaigns to increase product awareness and generate demand in the food service sector

-Create digital and offline content that resonates with chefs, restaurateurs, and catering professionals

-Monitor and analyse the effectiveness of marketing campaigns and product performance.

-Provide data-driven insights and recommendations for optimising marketing efforts

-Work closely with the business development and management teams to align on product strategies and customer needs

-Engage with customers and industry partners to gather feedback and identify partnership opportunities.

Requirements:

-Minimum Diploma or Degree in Marketing, Business, Communications, or a related field.

-Minimum 2-4 years in product marketing, preferably in food service, FMCG, or related industries.

-Strong understanding of food service industry

- Excellent communication, presentation, and copywriting skills

- Proficiency in digital marketing tools and CRM platforms

- Ability to analyse market data and derive actionable insights

- Project management skills with attention to detail and timelines

- Collaborative mindset with the ability to work cross-functionally

As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.

Roles and Responsibilities

· Attend to customer enquiries, feedback and complaints via phone, email or in-person.

· Check and monitor CCTVs for discrepancies, system issues and incidents.

· Obtain and evaluate all relevant information to escalate car park cases to the Operations or Technical teams.

· Monitor incident queues and work with operational teams to ensure escalated cases are resolved within the required service levels and customer requirements.

· Perform investigations and process refunds for customers.

· Perform administrative tasks related to customers data such as service reports etc.

· Monitor and track manpower deployment for Operations and Technical teams.

Requirements

· At least GCE ‘O’ Levels or equivalent.

· At least 2 years of working experience in the customer service or call centre roles.

· Required to work rotating shifts due to 24/7 operations of control centre.

· Excellent customer service and communication skills.

Proficient in Microsoft Office tools (Excel and Word).

Administrative managers oversee all support and clerical work within a company. They need to supervise day-to-day support activities, coordinate clerical tasks, and lead teams of administrative officers. They need to work with management and support staff to assess and improve administrative processes and enhance efficiency.

Key Responsibilities

• Manages a team of administrative officers, training and developing them to enhance performance
• Oversees daily support activities
• Ensures completion of all administrative tasks
• Identifies key areas of improvement, plans administrative processes, establishes guidelines, and implements protocols
• Coordinates with executive management and other managers to ensure alignment with the company’s mission, vision, core values, and objectives
• Tracks team performance and ensures quality of work is within acceptable levels

Requirements

• Minimum of 5 years experience in administrative management
• Excellent communication skills, both verbal and written
• Strong leadership skills
• Able to effectively interact with different types of people
• Excellent planning, organizational, and project management skills
• Bachelor’s degree required

Our client, one of the Fastest Growing Non-Bank Financial Institute in Singapore is looking for relationship manager to join their team of Relationship Manager.

Working Hours: Monday to Friday (8.30am - 5.30pm)

Work Location: On-Site (Nearest to Novena MRT)

Work Type: Permanent

Responsibilities

- Acquiring new corporate clients for secured lending (property)

- Manage and service existing accounts

- Promote company's range of financial products and offer guidance on loans

- Generate & achieve KPI targets assigned

- Build a strong network of business contracts to generate referrals

- Prepare credit proposals involving financial analysis

Requirements

• Diploma or Degree in Business Management, Finance, Sales, or related fields.
• Minimum 1-2 years of working experience in sales and sales support roles.
• Highly self-motivated, proactive, and result-oriented.
• Strong interpersonal and communication skills.
• Able to work independently while also contributing effectively to a team.
• Strong understanding of customer needs and market trends.
• Relevant work experience in unsecured lending, property/term loans, and mortgage loans (preferred).

RMA Consultants EA License No: 93C4403

Foo Erin Reg No: R2196422

Responsibilities:

• Perform servicing of Trane chillers & other HVAC equipment
• Carry out corrective and preventive maintenance for chillers and related equipment
• Have basic knowledge of overhaul & start up jobs on Trane chillers
• Liaising with customers to resolve complaints cases
• Coordination with vendors and contractors in job coordination
• Assist or involve in schedule planning & prepare technical analysis reports for management’s review
• Ensure all works carried out in accordance with the specified quality and EHS standards
• Any other duties as deemed necessary from times to times

Requirements:

• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant experience in Chiller Systems/ Air-conditioning
• Positive attitude

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Job Description

• Handle full set of accounts
• Preparing Audit Schedules and liaising with external auditors
• Checking and updating daily accounting entries
• Checking through Customers Statements with issues from Day 1
• Preparation of Business Profiles for the Group
• Checking of Imports of Vehicles documentations
• Liaising with Bankers and Financial Institutions
• Assisting Directors with Business Plans and implementation for all departments
• Liaise with Suppliers/Customers locally and internationally - Yutong, Borneo etc.
• Liaise with Government Sectors - IRAS, Customs, MOM, CPF, Grants etc.
• Coordinate with colleagues and assist on answering queries from customers
• GST and CPF Reporting
• Calculation of Costing, Leasing Quotes, Vehicle Quotes
• Assist in SA and PA creations
• LC and Bankers Guarantees issuance
• Banking Facilities maintenance and reports required by Bankers
• Checking of documents prior to submission to Directors
• Assist HR department on any issues faced, including building issues and improvements
• Training and guiding staffs on Zsoft system and usage procedures
• Feedback from staffs on Zsoft and liaise with system vendors on system requirements/upgrades
• Implement and train staffs on system upgrades
• Backup on departments where manpower is required
• Adhoc duties and reports required by Management

Job Requirement

• At least 3 Year (s) of working experience in managerial positions is required for this position
• Bilingual
• Minimum Diploma in Accountancy
• Good communication skillls

Job Highlights

• In-house R&D and manufacturer with > 25 years of international track records
• Career development and overseas travel opportunities
• Performance bonus and special benefits
• 5 days work week (8.30 am to 6.00 pm)
• Near to Ubi MRT

Job Description

• Lead a sales team to market the company's products and services to key CHANNEL partners and CORPORATE customers locally and overseas with some travelling
• Responsible to build solid customer relationships with key accounts and/or key channel partners
• Participate in marketing events such as seminars, trade shows, and telemarketing events

Job Requirements

• Candidate must possess at least Diploma/ Advanced/ Graduate Diploma/ Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/ Electronic), Business Studies or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Access Control, CCTV, Integrated IP Solutions, Selling, Marketing
• Preferably Executive specialized in Sales/Support - Engineering/Technical/IT or equivalent for SALES ENGINEER position

All resumes are treated with the strictest confidence. We regret that only shortlisted candidates will be notified.

[12 months contract, renewable]

We are looking to hire a candidate with prior experience in Salesforce development and operations support to join our team in driving continuous product development and operational support for a new Salesforce implementation. You will be collaborating closely with the project team, which includes the Product/Project Manager, Solution Architect, and Technical Services Consultant (where applicable)

Key Responsibilities:

· Oversee, manage multiple vendors and external providers of ICT services, work with team.

· Oversee daily operations across various departments to ensure seamless business execution.

· members from application and infra teams, to deliver project on time and within budget;

· Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects;

· Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality;

· Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation;

· Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual;

· Plan and perform user acceptance testing;

· Assess service requests for enhancements and maintenance of systems;

· Ensure Service Level Agreements for projects and incidents are met;

· Identify potential project risks and its implication to the organisation and to recommend mitigating measures to manage the risks;

· Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines; and

· Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations

· Monitor and report on operational performance, including KPIs and metrics.

Skill Requirement:

· Minimum 7 years working experience in related field.

· Tertiary education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent.

· Project Management Certification or equivalent

· Relevant working experience as Project Manager/Scrum Master in at least 2 Agile/full project development life cycle.

· Relevant experience in web-based development.

· Working experience in handling daily IT operations matters.

· Working experience in .Net/J2EE applications.

· Familiarity with governance, adoption and training in RPA in enterprise IT environments.

· Working experience in government environment.

· Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a (Singapore) government environment is preferred.

· Strong analytical, conceptualisation and problem-solving skills.

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

· Results and customer oriented.

· Team player with strong organization and people handling skills.

· Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

Centre for Workplace and Learning Innovation, Innovation Programmes

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences, is at the forefront of building capabilities and continuing professional development for an effective, innovative, and responsive TAE sector. Centre for Workplace and Learning Innovation (CWLI), a division under IAL, leads the learning innovation with and for the Training and Adult Education (TAE) sector through programmes and initiatives. The Centre’s objective is to advance the development, proliferation and adoption of proven innovative learning solutions. CWLI is made up of 4 teams – (i) Innovation Programmes, (ii) Exploration and Development, (iii) Business and Support Services and (iv) Workplace Learning & Solutioning.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

About The Job

Reporting to the Assistant Director, Innovation Programmes, the position works with the various Programme Managers (PMs) in meeting the centre’s objectives to advance the development, proliferation, and adoption of proven innovative learning solutions. The appointee will be part of the team to conduct evaluation of grant proposals to ascertain their innovation value and eligibility for funding support. The appointee will develop and implement the innovation sandbox and go-to-market strategy for proven Minimum Marketable Product (MMP) learning solutions that could lead to their readiness and acceptability for wider adoption in the larger learning and development community. The appointee will be responsible for developing and sustaining a strong pipeline of contents for the innovation microsite as part of providing resources to support such wider adoption. The appointee should therefore be familiar with the training and adult education landscape and is adept at leveraging market and business-related research studies to support adoption efforts. The appointee is expected to work effectively cross teams and collaborate to synergise the different programmes to better achieve intended outcomes.

What You Will Be Doing

Key activities related to these responsibilities include:

• Work with programme managers to strategise, develop and implement plans to proliferate adoption of proven learning innovations.
• Contribute to developing new programmes and improving the centre’s programme(s).
• Engage organisations to interest them in embarking on innovation efforts and onboard them by providing them with the necessary support and advise to help them achieve their innovation objectives.
• Provide advisory services and support to enterprises on how learning technology can fuse with pedagogical knowledge.
• Provide advisory services and support to enterprises interested in adopting promising innovations and ensuring successful adoption(s).
• Participate in the evaluation of submissions to the innovation grants
• Participate in the evaluation of outcomes and impact at the end of individual projects.
• Additional duties may be assigned, and functions may be modified, according to business needs and industry developments.

Job Requirements

• A master's or bachelor’s degree, preferably in the Social Sciences, innovation and/or business management, education technology, or learning sciences.
• Minimally 5-8 years of working experience in education and adult learning and training sectors; or a related role in Business Development / Corporate Development / Strategic Planning with good experience in market research, project and contract management. Any combination of these areas is a strong plus.
• Demonstrate the ability to work effectively with stakeholders, possessing strong communication skills (written and verbal) to engage and influence stakeholders of all levels of seniority.
• Possess prior experience in the Training and Adult Education (TAE) sector is highly preferred.
• Possess experience in facilitating and enabling commercialisation of products and services.
• Display strong presentation and communication skills, including the ability to prepare effective presentation materials for senior management on deals.
• Demonstrate strong systems thinking and problem-solving skills, with the ability to connect the dots to develop a deeper appreciation of current and emerging key issues and exercising good judgement to provide sound recommendations.
• Possess an ability to work independently and as a member of a team
• Demonstrate an ability in meeting deadlines and delivering on KPIs.
• The successful appointee will be based in IAL Campus located at Lifelong Learning Institute next to Paya Lebar MRT station.

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Job Description

• Handle full set of accounts
• Preparing Audit Schedules and liaising with external auditors
• Checking and updating daily accounting entries
• Checking through Customers Statements with issues from Day 1
• Preparation of Business Profiles for the Group
• Checking of Imports of Vehicles documentations
• Liaising with Bankers and Financial Institutions
• Assisting Directors with Business Plans and implementation for all departments
• Liaise with Suppliers/Customers locally and internationally - Yutong, Borneo etc.
• Liaise with Government Sectors - IRAS, Customs, MOM, CPF, Grants etc.
• Coordinate with colleagues and assist on answering queries from customers
• GST and CPF Reporting
• Calculation of Costing, Leasing Quotes, Vehicle Quotes
• Assist in SA and PA creations
• LC and Bankers Guarantees issuance
• Banking Facilities maintenance and reports required by Bankers
• Checking of documents prior to submission to Directors
• Assist HR department on any issues faced, including building issues and improvements
• Training and guiding staffs on Zsoft system and usage procedures
• Feedback from staffs on Zsoft and liaise with system vendors on system requirements/upgrades
• Implement and train staffs on system upgrades
• Backup on departments where manpower is required
• Adhoc duties and reports required by Management

Job Requirement

• At least 3 Year (s) of working experience in managerial positions is required for this position
• Bilingual
• Minimum Diploma in Accountancy
• Good communication skillls

The Role

Senior Sales - IT Infrastructure and Solution will be responsible for the Sales Target planning, Revenue and billing management, Cash Collection, Profit targets, Delivery and Sales cycle management of large of IT Services Solutions and Projects. These large solutions projects are typically the ones that enable customer-facing IT departments to help grow and facilitate their own businesses.

The Senior Manager will lead a team of 5-6 Sales executive and will be responsible for the Target of about 20-25 million Revenue per annum in the Government and Commercial sector

The Senior Manager should be well versed to do Senior Sales, AI/Software based solution sales, Large Government Tenders and manage the full cycle of sales

He or she will also be responsible for the Profit and loss of the business unit and will lead the Sales, Product and strategy and the whole business unit including vendor management

The Senior Manager will also have a dotted line control on project and delivery managers

Additional Responsibilities

Senior Manager IT Infrastructure must ensure the organisation's Sales and delivery systems and processes are smoothly followed and fully operational.

The Senior Manager Sales is also responsible for:

Plan standard sales measurement and target allocation for sales teams, weekly and monthly KPI measurement systems for sales teams

Maintain pipeline control, sales call management, activity tracking and logs

Build Sales and infrastructure planning strategy in collaboration with large / Major accounts to create pipeline

Work closely with finance and billing systems

Vendor management for timely delivery

Revenue and sales management of the BU team

Profit target and collection management for the whole sales team

Growth of services revenue management

Skills and Qualifications

Graduate or post graduate in Computer science / IT or any recognised degree qualifications on Technology discipline or tertiary education in computer science or software development is recommended

It is also recommended to have:

Management experience of 8-10 years in the IT infrastructure space with a systems integrator or a large vendor

Minimum 5 years of that should technology or IT Infrastructure sales experience in Singapore

Singapore IT market knowledge is a must

Budgeting and recruitment experience

In-depth knowledge of servers and networks, data organisation, and both hard- and software solutions prevalent in the market in Singapore and ASEAN

Experience in business analytics or administration

Client relationship management skills should be excellent

Previous Sales experience within IT infrastructure large project management is a must

Soft Skills

Problem solving/troubleshooting

Analytical thinking

Communication

Teamwork

Relationship management

The ability to translate complex ideas for non-tech staff/customers

Responsibilities:

• Develop detailed project plans, including scope, timelines, resource allocation, and budgets.
• Define project objectives, deliverables, and success criteria.
• Coordinate and manage project activities to ensure timely and successful completion.
• Act as the primary point of contact for all project-related communications.
• Provide regular updates on project progress, risks, and issues to stakeholders and senior management.
• Facilitate meetings and presentations to review project status and address any concerns.
• Lead and mentor project teams, including automation engineers, analysts, and other relevant personnel.
• Assign tasks, set expectations, and monitor team performance.
• Foster a collaborative and productive work environment.
• Oversee the design, development, and implementation of automation solutions.
• Ensure that automation technologies align with organizational goals and standards.
• Collaborate with technical teams to troubleshoot and resolve technical issues.
• Identify potential project risks and develop mitigation strategies.
• Monitor project risks and implement contingency plans as needed.
• Ensure compliance with all relevant regulations and standards.
• Implement quality assurance processes to ensure that automation solutions meet established standards and requirements.
• Conduct post-implementation reviews to assess project success and identify areas for improvement.
• Maintain comprehensive project documentation, including project plans, status reports, and technical specifications.
• Prepare and present reports on project performance, outcomes, and lessons learned.

Requirements

• Degree in Engineering, Computer Science, Business Administration, or a related field.
• Proven experience in project management, with a focus on automation or technology projects.
• Strong understanding of automation technologies, methodologies, and best practices.
• Proficiency in project management software and tools.
• Excellent organizational, leadership, and communication skills.
• Ability to manage multiple projects simultaneously and work under pressure.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

We are seeking an experienced and customer-centric Assistant Manager (Loyalty Programme / Customer Experience / Partnership) with expertise in rewards programmes.

This role is critical in managing and optimizing our loyalty and rewards initiatives while building strategic partnerships to enhance customer satisfaction and engagement. The ideal candidate has a strong understanding of rewards programme design, operations, and customer experience management.

Key Responsibilities:

Loyalty and Rewards Programme Management

• Oversee the design, execution, and continuous improvement of loyalty and rewards programmes.
• Develop strategies to increase customer acquisition, retention, and lifetime value through rewards.
• Analyse customer behaviour and preferences to refine rewards structures and offerings.
• Design innovative reward structures and benefits to attract and retain customers.
• Collaborate with cross-functional teams to integrate loyalty initiatives into the broader customer experience.
• Monitor programme performance and ensure alignment with business goals.
• Ensure programme operations run smoothly, including redemption processes and benefit fulfilment.

Customer Experience / CRM Focus

• Map and enhance the customer journey across all loyalty programme touchpoints.
• Develop and execute CRM strategies to drive customer acquisition, engagement, and retention
• Ensure a seamless and consistent experience across all CRM and loyalty programme channels.
• Identify customer pain points and implement solutions to improve overall experience.
• Use data insights and feedback to personalize the rewards experience for different customer segments.
• Work closely with internal teams to ensure rewards and loyalty elements align with broader CX strategies.

Partnership Development and Management

• Identify and secure strategic partnerships to expand rewards and benefits for programme members.
• Negotiate terms and maintain strong relationships with partners to ensure mutual success.
• Manage the integration of partner offerings into the loyalty programme and oversee joint campaigns.
• Work with partners to develop co-marketing initiatives that drive engagement and growth.
• Regularly evaluate partnership performance and propose enhancements or new collaborations.
• Monitor and evaluate the impact of partnerships on customer satisfaction and business objectives.

Data Analysis and Reporting

• Track and analyze KPIs such as programme participation, redemption rates, and partnership ROI.
• Create detailed reports and insights to inform senior management and stakeholders.
• Use predictive analytics to identify trends and opportunities for programme growth.

Qualifications / Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 3-5 years of experience in CRM, loyalty programme management, or partnership marketing..
• Familiarity with loyalty programme management systems and analytics tools.
• Strong data analysis and reporting skills using Excel, Power BI, or Tableau.
• Strategic thinker with a customer-centric mindset.
• Strong communication and interpersonal skills for partnership development.
• Proven ability to manage multiple projects and meet tight deadlines.
• Analytical and detail-oriented approach to problem-solving.
• Collaborative team player with leadership potential.

Why Caring Skin:

At Caring Skin, we are committed to being a good company that creates great value, impacts lives with our high-quality skin care solution, and being the place of choice for customers and employees.

We believe great service starts from supporting our colleagues well. We care for one another like a family. We take pride in our work and want to continue doing good.

By joining Caring Skin, you can make a difference in the lives of others with the potential you can bring to the team, and through our holistic skincare solution.

Join Our Team at Caring Skin - A Certified Great Place to Work!

Are you looking for an exciting opportunity to grow your career in a company that truly values its employees? Caring Skin is a certified Great Place to Work, and we're searching for talented individuals like you to join our dynamic team!

Why You'll Love Working Here:

Certified Great Place to Work: We're proud to be recognized for our outstanding workplace culture, where employee satisfaction and happiness are our top priorities.

Collaborative Environment: Our team thrives on collaboration and innovation. You'll have the chance to work with some of the brightest minds in the industry.

Professional Development: We believe in continuous learning and growth. Enjoy access to various training programs, workshops, and mentorship opportunities.

Work-Life Balance: We understand the importance of balance. We aim to help employees harmonize their professional responsibilities with personal commitments, ensuring a fulfilling life at work and home.

Employee Benefits: Competitive salary packages, comprehensive health benefits, wellness programs, and more.

Interested applicants are invited to send an updated resume to HR or click Apply Now.

You may also Text to 8779 0917.

As a project manager, you are responsible for the end-to-end management of MediaPlus Digital (“Company”)’s website development and digital marketing projects. Your contribution and commitment in ensuring timely project completion and client satisfaction are paramount to the Company’s success.

Job Responsibilities

• Creating a project plan and managing the work breakdown structure (WBS) schedule to ensure that all tasks are completed on time.
• Overseeing all aspects of projects, including planning, organizing, and supervising staff.
• Managing team members to ensure that they are working effectively toward the project’s goals.
• Coordinating with clients to ensure their needs are met throughout the project.
• Understand client's project specifications (training will be provided).
• Managing the budget and adjusting as needed to stay within limits.
• Reviewing project documents such as scope statements, schedules, and budgets for accuracy.
• Developing a detailed project plan based on client requirements and objectives.
• Working closely with stakeholders to monitor project progress and identify issues that may arise during the project.
• Communicating with stakeholders to provide updates on project status.
• Assist the PM team lead in creating workflow and handle complex projects such as documentation and liaising with stakeholders.
• Responsible and report to the Head of PM for all projects assigned

Requirements:

• Degree/Diploma in any relevant field.
• At least 3 years of experience in project management, events, advertising, digital, social media or client-facing roles.
• Experience in web design and development, and digital marketing is advantageous.
• Creative and passionate about proposing ideas.
• Passionate about digital marketing, understanding trends, digital strategies, and metrics.
• Ability to tell stories with data.
• Experience in task delegation and cross-function collaboration.
• Ability to multi-task and manage multiple projects simultaneously.
• Highly organised with a keen sense of attention to detail.
• Able to work well under pressure with last-minute changes and tight deadlines in a fast-paced environment.
• Self-motivated, good working attitude with a high level of professionalism and integrity.
• Knowledgeable in HubSpot, creating dashboard, Power BI, or Tableau.

Benefits and Remunerations:

• Annual salary review
• Performance bonus
• Various types of leaves
• Quarterly project reference incentive
• Healthcare benefits
• Transport claim
• Meal claim
• Birthday voucher
• Alternative work-from-home schedule

This role presents an opportunity for anyone looking to extend his/her experience in the digital industry and simultaneously grow with our company. Interested candidate, please send your resume to [email protected]

**We regret to inform you that only the successful candidate will be notified. **

• 5 Working Days (Able to work on Weekends)
• Up to $3800
• Island-Wide

Job Description:

• Leading and motivating the staff in achieving maximum results for the Key Performance measurement
• Monitor the inventory level, replenishment of stock and return cycle is carried out accordingly
• Improve upon existing work procedures and operations, ensure that the correct paper works handling are adhered to
• Take charge and provide necessary supervision during stock take and random count exercise
• Manage and involve in opening and closing of the store and banking of the daily sales
• Manage the store’s manpower
• Involve in budget planning

Requirements:

• Diploma holders or with at least 3 years of retail supervisory experience
• Required to work retail hours, weekends and public holidays

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

About SRS

Founded in 2006, Security & Risk Solutions Pte Ltd (SRS) is a global security solutions provider that started in Singapore.

Today, we operate in Asia Pacific, China, the Middle East, the Africas, Europe, and Latin America, and work with over 90 clients, with a strong presence in the Finance and Technology sectors. SRS understands there is no one-size-fits-all security solution.

We ensure our most valuable asset - our people - maintain a knowledge-driven approach when addressing your security needs, ensuring there is flexibility for customised security solutions while maintaining best-in-class standards and protocol.

An exciting opportunity has emerged for a Security Operations Manager position on a 6 months contract basis.

About the Role

Manages the security function for Southeast Asia under the guidance of the Regional Security Manager, ensuring alignment with overall organizational objectives.

Develops and implements daily operational plans and tactical security strategies with minimal supervision, focusing on risk reduction, incident response, and minimizing exposure to liabilities.

Takes ownership of leading and facilitating meetings with internal and external stakeholders, fostering strong partnerships to ensure the successful coordination and execution of a comprehensive security program across the region.

Responsibilities

Operational Security Management:

• Oversee day-to-day security operations across multiple locations in Southeast Asia.
• Develop, implement, and refine security protocols to address physical, operational, and workplace security needs.
• Monitor regional risks and incidents, ensuring swift responses and comprehensive reporting.

Event and Executive Security:

• Plan and coordinate security measures for events, talent visits, and executive protection requirements.
• Liaise with local security teams, vendors, and external agencies to ensure robust coverage.

Crisis and Risk Management:

• Lead crisis response efforts in the region, working with stakeholders to minimize impact.
• Conduct risk assessments and implement mitigation strategies for identified vulnerabilities.

Security Technology and Asset Protection:

• Oversee the installation, maintenance, and effectiveness of security systems, such as CCTV, access control, and alarm systems.
• Safeguard regional assets, including intellectual property, physical properties, and sensitive information.

Stakeholder Engagement and Partnerships:

• Work closely with internal teams and external agencies to align security initiatives with business goals.
• Build relationships with law enforcement, industry peers, and other stakeholders to strengthen the security ecosystem.

Requirements

• Bachelor’s degree or international equivalent.
• A minimum of 5 years of relevant experience in security operations, crisis management, or asset protection within a multinational environment.
• Experience managing high-profile events and executive protection requirements.
• Certifications such as CPP (Certified Protection Professional), PSP (Physical Security Professional), or equivalent is an advantage.
• Proven ability to work with, influence, manage, and/or lead others in a complex and diverse work environment.
• Basic knowledge of specific requirements imposed by government agencies, and ability to communicate those to LOB’s and personnel to mitigate security issues.
• Demonstrated ability to project manage programs.
• Demonstrated knowledge of security management concepts especially physical security, content security and crisis management/emergency preparedness.
• Highly ethical and professional, with demonstrated ability to handle sensitive/confidential information.
• Demonstrated presentation skills to business operations and management.
• Demonstrated ability to make sound, well considered decisions in stressful situations.
• Fluency in written and spoken English is required.

Job Description

• Handle full set of accounts
• Preparing Audit Schedules and liaising with external auditors
• Checking and updating daily accounting entries
• Checking through Customers Statements with issues from Day 1
• Preparation of Business Profiles for the Group
• Checking of Imports of Vehicles documentations
• Liaising with Bankers and Financial Institutions
• Assisting Directors with Business Plans and implementation for all departments
• Liaise with Suppliers/Customers locally and internationally - Yutong, Borneo etc.
• Liaise with Government Sectors - IRAS, Customs, MOM, CPF, Grants etc.
• Coordinate with colleagues and assist on answering queries from customers
• GST and CPF Reporting
• Calculation of Costing, Leasing Quotes, Vehicle Quotes
• Assist in SA and PA creations
• LC and Bankers Guarantees issuance
• Banking Facilities maintenance and reports required by Bankers
• Checking of documents prior to submission to Directors
• Assist HR department on any issues faced, including building issues and improvements
• Training and guiding staffs on Zsoft system and usage procedures
• Feedback from staffs on Zsoft and liaise with system vendors on system requirements/upgrades
• Implement and train staffs on system upgrades
• Backup on departments where manpower is required
• Adhoc duties and reports required by Management

Job Requirement

• At least 3 Year (s) of working experience in managerial positions is required for this position
• Bilingual
• Minimum Diploma in Accountancy
• Good communication skillls