Purpose of Job

The Assistant Manager, Community Services & Programmes is responsible in the implementation and execution of the organisation’s volunteering and outreach programmes:He/She coordinates recruitment activities for volunteers and matches them to the appropriate programmes based on

requirements.

• He/She oversees the operational matching of volunteers to fulfil the programme execution, reviews information materials that are for distribution to clients and volunteers to ensure its smooth execution.

• He/She guides volunteers in executing programme activities.

• He/She evaluates volunteer management practices and develops volunteer training/ orientation as well as volunteer recognition and engagement programmes.

• He/She projects the organisation’s requirements for volunteers, evaluates the effectiveness of volunteer partnerships and develops risk mitigation measures for volunteer programmes.

• He/She evaluates volunteer management policies and processes and leads their implementation.

• He/She works in partnership with the Fundraising Team to ensure fulfilment of CSR opportunities for Sponsors / Donors, this would include organising community engagement events for CSR Sponsors/ Donors.

• He/She also collaborates with other organisations to develop programmes and develops community outreach plans to target client groups, external agencies, organisations and the community.

Resposibilties

• Volunteer management

o Develop the recruitment strategy for volunteers and the reactivation strategy for passive volunteers.

o Evaluates volunteer management practices and develops volunteer training/ orientation as well as volunteer recognition and engagement programmes.

o Develop impact measures for volunteers.

o Collaborates with social service organizations, community stakeholders, corporate partners and agencies for volunteer partnerships and maintains networks with local community service and grassroots organization.

o Conducts needs analysis for volunteer programmes, implements risk mitigation measures as well as volunteer policies and processes.

o Develop volunteer management strategies and establish a structured framework from resourcing, recruitment engagement, development to retention.

o Identify new volunteers and develop engagement strategies to build a strong pool of volunteers.

o Support and collaborate with programmes and fundraising events to address respective needs for volunteers’ resources.

o Plan and coordinate the recruitment of volunteers for the various programmes and events.

• Volunteer data management

o Ensures the accuracy and updating of the volunteer database.

o Ensures the volunteers are updated on the programmes and fundraising events.

o Provide the analysis reports on the trends and evaluate, identify gaps or issues, application and formulate recommendations so that to translate into practices.

o Support the innovation of work processes, including digitalization of data collection.

• Identify opportunities for collaborations

o Identifies opportunities for collaborations with social service organisations, community stakeholders, corporate partners and agencies so that to grow the volunteers.

o Drives engagement with key stakeholders through various platforms, working in conjunction with corporate communications and fundraising.

o Working with Fundraising ensures fulfilment of CSR opportunities for Sponsors / Donors.

• Programmes Knowledge

o Build an understanding of the programmes under Community Services and work with Programmes Team to develop opportunities for volunteering.

o Maintain good relationships with community partners, sponsors, programmes.

• Assist the Senior Manager/ Manager for yearly budget and in overseeing the management of expenses for the department.

• Lead secretariat support for Committees.

• To work collaboratively with YWCA colleagues to support all YWCA community or fundraising events, including being involved in planning event and staffing event (which may include weekend and evening hours).

• Any other duties assigned by the Management.

Requirements

• least 5 years of working experience in Social Service or related work.

• Good leadership and people skills.

• Strong team player with passion to serve the community,

• Proficient in Microsoft Office application in Word, At Excel and

Powerpoint.

Competencies

• Excellent written and verbal communication skills.

• An adaptable, resourceful and proactive professional who possesses good team management skills.

• Team player with strong interpersonal skill.

You will support the Senior Manager, Business Office in managing and overseeing billing processes, ensuring accurate and timely submission of claims. You will manage external purchased services and lead the implementation and system enhancements for National Billing System.

Charging/Billing Roles
You will adminster charging and billing rules in SAP-ISH & eCCAP to ensure system compliance with policies and procedures. You will be responsible for maintaining master records in these systems for billing systems setup and configuration. You will ensure the timely submission of claims to third-party payors (e.g. CPF Board, Private Medical Insurance, MCPS, etc.) and work closely with them to resolve any claims issues. You will also represent the billing team in meetings and workgroups, collaborating on issues that impact patient billing.

Manage Purchased Services/Items
You will manage external purchased services and specialised non-stock nursing items, ensuring accurate and proper charging to patient bill. You will perform regular checks and audits to ensure compliance.

System Enhancement & Roll-Outs
You will lead the billing team in gathering user requirements and conducting user acceptance testing for system enhancements. You will support the team manager in developing SOPs and training staff for system updates and new service implementations. You will represent the team in meetings with Synapxe, system vendors and external parties regarding billing-related systems.

Implementation of National Billing System (NBS)
You will learn NBS features and functionalities and support its implementation as an expert user and trainer. You will assist in the analysis and identifying gaps between current business requirements and NBS functionalities.

Others
You will support management decision-making by performing data extraction, collation and business analysis as needed. You will ensure timely reporting to stakeholders, including MOH and SCH Management and ensure compliance with regulatory requirements. You will also facilitate external audits and participate in projects as assigned by supervisor.

Job Requirements:
⦁ Degree in Accountancy, Business Administration (major in Accountancy or Finance) or equivalent or Professional Accounting Qualification (ACCA or CA).
⦁ At least 6 years of experience in Accounting/Finance, with prior supervisory experience preferred.
⦁ Prior experience in a healthcare setting is advantageous.
⦁ Proficient in Microsoft Office (Word, Excel, Powerpoint) and advanced Excel skills, with experience in data analysis.
⦁ Possess strong communication and interpersonal skills.
⦁ Team player, capable of managing cross-functional and institutional relationships.
⦁ Independent worker with the ability to handle tight deadlines and thrive in a dynamic, fast-paced environment. Adept at handling complex, ambiguous and challenging situations.
⦁ Excellent organisational and prioritisation skills, systematic and meticulous in work.

As part of the Sales and Business Development team, you will be part of the team developing the Sales and Business Development function. This is an exceptional opportunity to gain practical experience in the growth and expansion of the Company and Brand whilst collaborating with seasoned professional.

We are seeking professionals with at least 5 years of relevant industry experience and at least a Bachelors degree in Business/Commerce with majors in Sales and Business Development or related disciplines.

Looking for Inbound Operations Manager incharge of making quotations, overseeing product development and purchasing of attraction tickets, hotels and restaurants. Candidate need to have experience in managinga team of 5 or more people, preferbly with more than 5 years experince in Inbound operations fo the Vietnamese market. Will report to Inbound director. Ability to communicate in Vietnamese would be an advantage though not essential.

We are seeking a Regional Sales Manager who will oversee and elevate the overall sales and marketing strategy for Heveya® across our key markets, with a primary focus on Singapore.

This role is integral to shaping the direction of Heveya®’s sales and marketing efforts, ensuring alignment across teams, and inspiring growth across the region.

How You Will Contribute:

Sales Leadership

• Lead, inspire, and motivate the sales team to meet and exceed ambitious sales targets consistently.
• Develop and implement innovative sales strategies that enhance conversion rates and drive in-store and online revenue growth.
• Act as a hands-on motivator, fostering a positive and high-performing sales culture through guidance, training, and recognition.

Marketing Alignment & Direction

• Collaborate with the global marketing team in Bali to ensure cohesive strategies across all regions.
• Guide and oversee Singapore’s marketing efforts, aligning them with the overall vision and plans for 2025.
• Identify opportunities to bridge communication between marketing and sales teams for seamless execution of campaigns and promotions.

Operational Oversight

• Ensure a superior customer experience by upholding high service standards and creating an inviting retail environment through effective visual merchandising.
• Oversee staff training programs, coaching individual team members to enhance their skills in product knowledge, sales, and customer service.
• Conduct regular performance reviews and strategy meetings to identify areas for growth and improvement.

Responsibilities:

• Manage and oversee daily operations of Margaret Drive Outlet.

• Ensure sufficient stocks for daily operations both service & kitchen.

• Maintain update records of daily, weekly and monthly revenues and expenses

• Develop optimum operational plans for outlet.

• Utilizes and plan labour effectively to meet budgets while ensuring high quality of service.

• Ensure that all staff provide and delivery service with standard. Handle any dispute with any customer or staff issues which arise during operation hours.

• Create and maintain Standard Operations and Procedures (SOP) for the F&B business, including F&B administration and food safety and hygiene practices.

• Handle and oversee staff record, monthly sales submit reports, handling all supplies invoices & Tally staffs over time and payroll.

This is 1 small outlet,

- Manages and oversee daily operation of 1 outlet

- Small team of staffing

Additional information:
- Fixed salary / commission

Requirements:

• Minimum 3 years of business similar managerial experience, ideally in Café, Bar, Bistro casual environment

• Experience of managing department budgets, stocks and cost control

• Computer literate and with decision making skills

• Leadership quality to motivating staff relations and good customer service skill.

• Able to facilitate and orchestrate resources cross functionally to support business development activities

• Able to work under pressure and with tight deadlines

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

Job Description:

We are seeking a highly motivated and proven Account Manager to join our dynamic team. As an Account Manager, you will play a crucial role in managing customer relationships, acting as an IT advisor, and driving business growth through the development of opportunities within your assigned accounts. Your primary responsibilities will include independently handling customers, collaborating with them to create IT roadmaps, and building a strong sales pipeline to meet and exceed sales quotas.

Responsibilities:

· Independently manage and nurture customer accounts, building strong relationships based on trust and providing exceptional service.

· Act as a trusted IT advisor to customers, understanding their business needs and aligning them with appropriate IT solutions.

· Collaborate with customers to develop IT roadmaps, outlining their technology requirements and strategies for future growth.

· Proactively identify and develop sales opportunities within your assigned accounts, leveraging your strong understanding of the customers' businesses.

· Build and maintain a robust sales pipeline, consistently meeting or exceeding sales targets and quotas.

· Stay up to date with the latest technology trends and developments, continuously expanding your knowledge and effectively applying it to customer engagements.

· Deliver high-quality work and solutions to customers, ensuring reliability and customer satisfaction.

Requirements:

· Proven track record as an Account Manager within an IT System Integrator company.

· Ability to independently handle customers and build strong, long-lasting relationships.

· Strong experience in acting as an IT advisor, understanding customers' businesses, and developing IT roadmaps.

· Demonstrated ability to identify and develop sales opportunities, resulting in the achievement of sales quotas.

· Hunger and drive to exceed sales targets, with a strong focus on results and achievement.

· Passion for technology and staying abreast of the latest industry trends and advancements.

· Commitment to continuous learning, with a proactive approach to acquiring new skills and knowledge.

· Excellent communication and presentation skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders.

· Strong problem-solving and analytical skills, with the ability to propose and implement effective solutions.

· Reliable and committed to delivering high-quality work that meets or exceeds customer expectations.

Role Description:

We are seeking a Business Development Manager (Sustainable Waste Management) to join our team in Singapore. This is a full-time role with on-site responsibilities. As a Business Development Manager, you will be responsible for identifying and pursuing new business opportunities in the waste management sector. You will build and maintain relationships with key clients, develop sales strategies, and negotiate contracts. In collaboration with cross-functional teams, you will analyse market trends, conduct competitor analysis, and develop customised solutions to meet client needs.

Job Scope:

Market Research and Analysis

• Conduct market research to identify trends, opportunities, and competitors in the sustainable waste management industry.
• Analyze market needs and customer demands to identify viable business opportunities.
• Stay informed about local and international regulations and policies related to waste management and sustainability.

Strategy Development

• Develop and implement strategies to grow the company’s presence in the sustainable waste management sector.
• Identify new business models, product offerings, and market segments to target for business growth.
• Set short-term and long-term goals for the business unit in alignment with the company's overall objectives.

Client Acquisition and Relationship Management

• Build and maintain strong relationships with new and existing clients in sectors such as manufacturing, construction, retail, and municipal governments.
• Develop proposals, negotiate contracts, and secure new business for waste management and recycling solutions.
• Educate clients on the benefits of sustainable waste management solutions and the company’s services.

Partnerships and Alliances

• Identify and develop strategic partnerships with local authorities, private firms, and other stakeholders involved in sustainability and waste management.
• Work with environmental agencies and other regulatory bodies to ensure compliance and promote sustainable practices.

Sales and Revenue Generation

• Drive sales and revenue targets by acquiring new business and expanding relationships with existing clients.
• Manage the sales process from lead generation to closing, ensuring a steady pipeline of new projects and contracts.

Project Management and Implementation Support

• Collaborate with operational teams to ensure the effective implementation of waste management solutions for clients.
• Oversee the execution of projects to ensure adherence to timelines, budgets, and sustainability goals.
• Monitor project progress, resolve any issues, and ensure client satisfaction.

Sustainability Reporting and Compliance

• Ensure the company’s waste management practices comply with environmental regulations and sustainability standards.
• Support the development of sustainability reports and other communication materials showcasing the company’s contributions to environmental conservation.

Networking and Brand Development

• Represent the company at industry events, conferences, and seminars to build the brand and attract new business.
• Promote the company’s sustainability efforts and success stories through various marketing channels and public relations activities.

Team Leadership and Collaboration

• Lead and mentor a team of business development professionals, providing guidance and fostering a collaborative environment.
• Work cross-functionally with marketing, operations, and sustainability teams to deliver integrated solutions to clients.
  

Key Skills and Competencies:

• Strong knowledge of the waste management industry, especially sustainable practices and technologies.
• Proven experience in business development, sales, and client relationship management.
• Excellent negotiation, communication, and presentation skills.
• Strategic thinking with the ability to innovate and identify new business opportunities.
• Familiarity with environmental regulations and sustainable waste management solutions.
• Strong project management and leadership capabilities.

• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Summary

We are looking for a Project Manager experienced in business project management skills and prior experience with financial products.

Mandatory Skill-set

• Bachelor’s degree in Business Administration, Project Management, Finance, or a related field;
• Proven experience in project management, with a focus on business initiatives;
• Prior experience in managing projects related to financial products;
• Strong communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders;
• Solid understanding of financial management principles as they relate to project delivery;
• Proficiency in project management tools and software;
• Oversee project financials, ensuring they are accurately updated and captured in a timely manner.

Desired Skill-set

• PMP Certified.

Responsibilities

• Lead and manage projects to ensure timely delivery within budget constraints, utilizing best practices and methodologies;
• Work closely with stakeholders across business units and technology teams to ensure alignment on project objectives, deliverables, and timelines;
• Provide regular updates to stakeholders, facilitating transparent communication regarding project progress and addressing any concerns;
• Monitor and follow up on action items to ensure timely resolution and adherence to project timelines;
• Oversee project financials, ensuring they are accurately updated and captured in a timely manner;
• Conduct regular reviews to track budget adherence and financial forecasting.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Our Organisation

Delaware Consulting Asia Pacific Pte Ltd (“delaware” in short) is an IT consulting company in Singapore with global connect. We deliver advanced ICT solutions and services, guiding our customers through their business and digital transformation. We partner with SAP, OpenText, and Microsoft, as well as a group of other technology partners to support our customers with truly omni-channel customer experience.

Our Team

1. We are a dynamic, stimulating team of highly motivated professionals with attention for personal development in your expertise.
2. We offer a continuous process for learning, development, and growth.
3. We offer a challenging and dynamic job.
4. We know there’s more to life than work. We organize team events and impromptu drinks: Nothing better for team spirit, right?
5. We are a flat organization with short lines of communication.

Your Role [One of the following roles will apply, depending on the recommended job level for Project Manager.]

Senior Manager

As a Senior Manager, you are fully responsible for guiding the delivery of complex or high-risk engagements. A successful people manager, even in difficult circumstances, is the key person in the business and/or solution development of complex engagements for customers or prospects.

Manager

As a Manager, you are expected to lead the end-to-end customer and internal engagements within your area of expertise and as such are recognised and appreciated by both customers and internal teams for your contributions.

Senior Consultant

As a Senior Consultant, you are working & delivering autonomously, coaching colleagues while working on customer and internal engagements.

Your Responsibilities

• Involves in engagements with a variety of customers and industries for SAP implementations.
• Involves in delivering projects, meeting both internal financial and operational targets as well as contractual requirements.
• Delivers projects on time, with quality and within budget – actively managing scope and requirements.
• Conducts cost-benefit analysis and develop a business plan.
• Evaluates and address external and internal business environment changes for impact on project scope.
• Assess consolidated project plans for dependencies, gaps and continued business value.
• Estimates budgetary needs based on project scope and anticipates future budget challenges.
• Plans and manages project compliance requirements, changes, issues and risks, closures and backlog.
• Conducts project reviews to recommend changes to project schedules, cost or resource requirements.
• Facilitates discussions, problem-solving and conflict resolution.
• Manages project budget, work allocations, manpower and resourcing needs for the team.

About you

Your Knowledge, Skills and Qualification

• Preferably a tertiary qualification in any discipline. Bachelor's degree in computer science, Accountancy, Business admin will be advantageous.
• Ideally, you possess complementary technical knowledge and/or are familiar with SAP and other IT technologies such as: web services and web frontends (JavaScript,.Net), interfaces and integrations, and database technologies (Oracle, MS SQL). Additional infrastructure experience (OS, virtualization and load balancing) is a further advantage.
• Good problem-solving, analytical, synthesis, system thinking and solutioning skills.
• Project management skills

Your Experience

• Experience in government projects is highly advantageous.
• Experience in SAP S/4 HANA is highly advantageous.
• Past experience in all facets of project management activities such as scope management (incl. change requests), risk management, stakeholder management, project communications, etc.
• Strong integration working experience with other SAP modules.
• Experience in different industries in Singapore.
• Experience in at least 2 Cycles of end-to-end implementations.
• Strong Business knowledge and ability to interact with business users.
• Effective communication (written and oral) and interpersonal skills.
• Independent with strong analytical skills and ability to work under pressure.
• Related professional/technical qualifications will be a plus although not mandatory.

About prettyFIT

prettyFIT is a leading women’s footwear brand in Singapore, renowned for its commitment to quality, style, and customer satisfaction. As we continue to grow both locally and internationally, we are looking for a Marketing Manager who can help elevate our brand presence and drive our marketing efforts forward.

We are seeking a dynamic and detail-oriented Retail Operations Manager to oversee the seamless functioning of our retail stores. This role involves ensuring operational excellence, maintaining visual merchandising standards, fostering team collaboration, and delivering exceptional customer experiences. The Retail Operations Manager will act as a crucial link between our head office and retail teams, driving efficiency and ensuring alignment with brand values and goals.

Responsibilities:

· Train and supervise store managers and sales associates to achieve exceptional customer service, creating a positive and memorable shopping experience for our customers.

· Provide coaching, motivation, and performance evaluations to ensure cohesive team spirit and continuous improvement of our retail teams.

· Set and drive sales targets for each store, taking into account market conditions and trends.

· Plan and manage store staff rosters to optimise sales and manpower efficiency.

· Ensure visual merchandising standards align with brand image and seasonal campaigns.

· Collaborate with the marketing team to execute in-store promotions and displays.

· Conduct regular store audits to ensure consistency and adherence to guidelines and company policies.

· Communicate corporate directives, updates, and feedback to store teams.

· Relay on-ground insights and operational challenges to the head office for actionable solutions.

· Coordinate with inventory team to maintain optimal stock levels.

· Provide feedback on our product performance, areas for improvement, competitive environment and trending styles.

Requirements:

· Minimum Diploma with 5 years of experience in the retail industry, including at least 2 years in a similar managerial role.

· Demonstrate operational excellence and a customer-service-oriented mindset with a focus on achieving goals.

· Strong communication, interpersonal relations and problem-solving skills.

· Exemplary leadership traits, including empathy, understanding, and the ability to inspire and motivate team members.

Join Our Team

At prettyFIT, we believe in nurturing talent and fostering a culture of innovation, diversity, and inclusion. If you’re passionate about retail excellence and thrive in a fast-paced environment, we’d love to hear from you! To apply, please submit your resume and cover letter to [email protected] detailing your relevant experience and why you are the perfect fit for the role.R

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

BUSINESS DEVELOPMENT MANAGER Job description

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

Allport Cargo Services Logistics Pte Limited is part of the DP World Group. DP World is an Emirati multinational logistics company based in Dubai, United Arab Emirates. It specialises in cargo logistics, port terminal operations, maritime services and free trade zones and with an annual revenue turnover of US$18 billion in FY2023 and has over 108,000 employees in 74 countries on six continents.

Due to business expansion plan in Singapore, we are looking for dynamic individuals to join our organisation.

The Job:

• Responsible in identifying/developing new potential business opportunity.
• Participate in pre-RFQ processes, negotiations, presentations and post-RFQ reviews.
• Maintain and grow current accounts/customers.
• Formulate and strategize sales plan to achieve sales target and business growth.
• Performing the full sales function including pre-sales and after-sales activities.
• Results oriented.

The Talent:

• Holds a Bachelor’s degree.
• Relevant business development or key account management experience in the logistics or freight forwarding industry is required.
• Experience in handling portfolio for the Fashion, Retail or Consumer Retail industry would be advantageous.
• Strong communication and interpersonal skills.
• Strong customer base in both Ocean and/or Air freight or contract logistics).
• Must have strong understanding of market dynamics & customers requirement.
• At least 2 - 4 years of working experience in Forwarding/Logistics industry
• Good leadership quality with ability to work both independently and as a team.

Who we are

Officially established in 1872, B.P. de Silva's rich heritage can be traced back to the 19th century when the Founder, Balage Porolis de Silva, set sail from Ceylon and travelled across the world before settling down in Singapore to open the first B.P. de Silva Atelier. B.P. de Silva has served an esteemed clientele for over 150 years, including the crafting of commissioned jewels for royal families.

Five generations later, the independent luxury jeweller remains amongst the most time-honoured brands in Southeast Asia, known for engagement ring and bridal jewellery designs, masterful craftsmanship, and genuine service. B.P. de Silva's vision is to create elegant time capsules of the best stories and values that people can pass down. Part of its efforts towards becoming a more thoughtful brand includes working towards a more traceable supply chain first beginning with responsible gemstone and Diamond sourcing; working with partners that abide by a Code of Conduct which promotes positive, healthy, and safe working environments; it has also begun its journey towards crafting its ready-to-wear collections in Fairmined Gold.

How you will value-add to the team?

As the Retail Manager at B P De Silva Jewellers, you will lead a dynamic team in delivering extraordinary and personalized experiences to our esteemed clientele, ensuring impeccable boutique operations and service excellence. In addition to surpassing key performance indicators(KPIs), you will embody the values of B P De Silva Jewellers, acting as a true ambassador for the Maison with clients, partners, and team members alike.

With a keen entrepreneurial mindset, you will collaborate closely with the local office to introduce and implement innovative initiatives that bring the boutique to life year-round. You will also play an integral role in the growth of the business by attracting new clients and nurturing relationships with our longstanding and High Jewellery clients.

You will have the opportunity to be a key member of the team to build a brand with rich history and heritage to be a global player

Retail Manager

Reporting to the Management, your responsibilities include:

• Manage and oversee daily store operations and administrations
• Develop Long term action plans to exceed boutique sale targets
• Develop business strategies to raise our brand awareness and optimize profitability
• Drive the sales team to achieve company objectives by promoting optimal staff performance
• Working alongside with marketing team to achieve store results
• Promote and leverage the CRM system to enrich client database
• Offering a personal shopping and styling experience to our clients
• Maximising profitability and delivering the monthly and seasonal sales targets and working closely with the team to do so
• Plan and oversee in-store promotional events or displays
• Preparing and controlling store’s budget to aim for minimum expenditure and maximum efficiency
• Ensuring that customers maintenance and management are done regularly to the company Database
• Partner with corporate office and the marketing team to curate exceptional experiences to connect and engage with clients
• Maintaining a customer book of key customers and VIPs
• Be the sales champion for the team and develop and execute plans for clienteling
• Leading by example in all aspect of conduct by upholding store operations, client management, sales operations and all retail related matters
• Managing after sales-service of clients and ensuring the retail team’s accountability to do the same
• Ensure the visual merchandising and housekeeping is of Company’s standard
• Working closely with the Head Quarters to ensure healthy stock levels are available
• Keeping stock replenished and the entire store’s upkeep to be as per company standard
• Analyze sales and revenue reports and make forecasts
• Initiate changes to improve business, conduct meetings to identify and resolve all urgent issues
• Conducting regular stock takes or as and when management/Finance requires it
• Executing any other administrative/ad-hoc tasks assigned and liaise with head office
• To plan and incorporate constant ways of improving the boutique operations in order to improve the overall experience and improve profitability

Leadership

• Lead, train and motivate the sales team to deliver quality customer service and purchasing experience
• Recruit, train, supervise and appraise staff on a regular basis
• To be the coach of the team
• Ensure the team’s onboarding and development plans incorporating brand’s Ethos is captured.
• Ensure Daily, weekly, and monthly sales reports are submitted to the management on time
• Share weekly sales report and insights with the team via weekly Sales Meeting

The Ideal Candidate

Attitude:

● A highly motivated and competent individual able to converse confidently at all levels both internally and externally with staff and clientele.

● Passion for People, Design, Jewellery and Gemstones

● A self-starter able to set the standard by their own professionalism and attitude.

● Comfortable working in a fast paced retail environment.

● Must be energetic, self-motivated and self-organised.

● Willingness to work hard and always have the intention to drive the business forward.

● Being able to work on several tasks at a time.

● Be capable of working to deadlines / ability to prioritise / optimal time management.

Skills:

● Proven retail sales and expertise within a luxury and hospitality business for at least 5 years in a managerial capacity

● Strong Organisational Skills

● Strong Customer Management Skills

● Understand and represent Luxury mindset

● Gemmological Certification is a plus.

● Strong Leadership to ensure team’s cohesion and keep staff motivated

IN THIS ROLE YOU WILL:

• Directs and control Ocean Freight Export Operations
• Sets, communicates and follows KPIs to ensure constant improvement of operations.
• Ensures operations are performed consistently with customer requirements and takes corrective
  actions in case of deviations from requirements.
• Implementation of Operations strategy in country
• Lead export operation positions and achieve budgeted EBIT
• Customers’ & Service Providers contacts
• Monitors subcontractor/supplier performance and suggests improvement steps.
• Selects and assign key positions to reach targets.
• Formation/development & motivation of key staff
• Any other jobs as and when assigned by Head Of Operations

YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:

• Bachelor Degree in Logistics or related field
• Minimum 8 years of related experiences in Ocean Freight operations
• Experience in managing a large team

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement
• Company Gym

Job Summary:

We are seeking an experienced and dynamic IT Manager to lead our development team and oversee the successful delivery of technology projects. This role involves providing technical leadership, ensuring high-quality development standards, and driving alignment between business objectives and technical solutions.

Job Description:

• Team Leadership & Mentorship: Lead, mentor, and inspire a high-performing development team, fostering a collaborative and results-driven environment.
• Project Oversight: Manage all phases of project planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget.
• Technical Strategy & Architecture: Define and implement the technical vision and strategy for projects, making key decisions around system architecture and technology stacks.
• Development Best Practices: Establish and promote best practices for coding, software quality, testing, and development methodologies to ensure high standards across the team.
• Stakeholder Collaboration: Partner with business stakeholders to understand and define project requirements, scope, and objectives, ensuring alignment between technical solutions and business needs.
• Resource & Risk Management: Oversee resource allocation, identify potential risks, and implement strategies for risk mitigation, ensuring smooth cross-functional collaboration and project integration.

Requirements:

• Proficiency in multiple programming languages, including HTML, CSS, .NET, JavaScript, Python, and others.
• Deep understanding of software architecture, database management, and cloud technologies (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with Agile methodologies, CI/CD processes, and DevOps practices to ensure efficient and scalable development workflows.
• Proven ability to lead and manage development teams, with strong experience in project management, resource allocation, and team development.
• Excellent communication, critical thinking, and analytical skills, with the ability to resolve complex technical challenges and collaborate across teams.
• Prior experience in the manufacturing sector is a plus, with an understanding of industry-specific challenges and solutions.
• Minimum of 8 years of development experience, with at least 3 years in a leadership or managerial role, driving technical initiatives and team performance.

The Facilities Management team is responsible for ensuring that our buildings and facilities support the empowerment and inclusion of our users. To this end, the team ensures that our building and facilities are accessible, safe and in working order, while also ensuring that the needs of our occupants are met.

The Assistant Manager will be responsible for ensuring smooth daily operations, maintenance and upkeep of the RC’s estate and facilities, through regular building and M&E inspections, compliance to authorities’ requirements and management of service subcontractors to effectively achieve the highest standard. The postholder will also ensure that all facilities maintenance issues and emergencies are attended to promptly and rectified with minimal inconvenience and disruption. The postholder will work closely with vendors/contractors such as security force, cafeteria and transport services and supervise the work of Facilities Support staff.

Critical Work Functions

Development and Implementation of safety policies and initiatives to ensure a Conducive and Safe Environment for Users

• Develop and implement preventive/corrective maintenance programs for M&E installations
• Develop and implement fire emergency plan, fire safety audit, maintenance plan for security surveillance systems and carpark facilities to achieve highest standard of safety and security
• Requisite safety and security equipment and parts
• Program Security Cards and issue to all new hires, collect all Security Cards card from resigned staffs and delete the access card in system

Liaison with subcontractors and vendors

• Follow through the tender, evaluation and recommendation of service or term contracts, as well as its administration and management to ensure works are carried out in accordance to planned schedules, budget and approved specifications.
• Conduct general inspection to identify services for rectification and oversee sub-contractors’ performance in accordance with contractual work scope and timeline of completion

Resource Management and Reporting for Service Improvement

• Plan and implement facility improvement to improve efficiency and reduce wastage.
• Supervise maintenance and cleaning support staff and provide on-the-job training to them for effective school operations and ensure the cleanliness and safety of the school premises. The team is to provide logistical support for school activities.
• Supervise drivers and plan the transportation deployment

Education and Staff Enablement

• Remain up to date and compliant with all relevant legislation, organizational procedures and policies
• Cultivate a high performance team culture through learning and development and regular feedback on performance

Job Holder Requirements

• At least 4 years of working experience in Facilities Management or Engineering roles
• Some working experience in Social Services or Special Education sector will be an advantage

Job Description & Requirements

We are seeking a Clinic Operations Manager who can communicate effectively with English, Mandarin and Bahasa speaking clients. There are no age restrictions for this role. The ideal candidate should have prior experience as a Clinic Operations Manager. We are looking for someone available for immediate employment.

Key Responsibilities:

• Strategic Planning and Implementation
• Process Improvement
• Resource Management
• Quality Assurance
• Team Leadership and Development
• Financial Management
• Clinic Operations Management
• Supply Chain Management
• Performance Monitoring
• Compliance and Risk Management
• Customer Service Management
• Communication and Reporting
• Social Media Engagement
• Project Management

Qualifications:

• communicate effectively with English, Mandarin and Bahasa speaking clients
• Basic computer skills.
• Experience in handling complete clinic operations
• Experience in the clinical domain is a plus.
• Previous experience as a clinic operations manager is a must.
• Willingness to learn and undergo training.
• Strong interpersonal and communication skills.
• Salary can be considered dependent on work experience.

If you are passionate about healthcare and have experience in Clinic Operations or are willing to learn, we encourage you to apply. Immediate employment is available

• Effectively manage daily operation of the clinic
• Plan, coordinate, oversee the process of providing TCM services
• Promote the clinic’s services and products
• Friendly and approachable, with good interpersonal skills
• Provide excellent customer service and build long-term relationship with our clients
• Follow up consultation with customers with regards to their treatments and products purchased
• Responsible in preparing the necessary treatment products, replenishment of stocks, towels supply etc.
• Handle customer queries and concerns efficiently and politely
• Handling paperwork and admin duties
• Clinic maintenance
• Perform any other ad-hoc duties and responsibilities as assigned
• Fluent in Mandarin Chinese is required
• Able to work on weekends and public holidays
• Able to work and stand for long hour

Job Description & Requirements

E-commerce managers are responsible for the online sales and overall management of an e-commerce business. They oversee the company's online presence, including the website, product selection, and customer experience. They also develop and implement online marketing plans to increase sales and brand visibility

• Website managementEnsure the website is customer-friendly, competitive, and achieves sales goals. They may also oversee digital marketers, web developers, and software developers who contribute to the website's design, structure, and traffic.
• MarketingDevelop and implement online marketing plans to increase sales and brand visibility. This includes analyzing data to optimize sales, developing marketing campaigns, and generating data-driven commercial insights.
• Customer experienceAnalyze customer data and website analytics to identify trends and opportunities to improve the customer experience. They may also ensure good customer service by addressing customer issues and comments in a timely manner.
• Financial managementHelp manage and control expenditures, such as supplies, postage, and utilities. They may also develop financial strategies and plans to maximize the budget, and track expenditures and create reports.
• Order fulfillmentWork closely with demand planning and warehousing teams to ensure smooth order fulfillment. This includes retrieving and filling customer orders accurately and on time, and processing orders through the point of sale (POS) system.
• Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online store.
• Creating frameworks that transform our social media sites into highly profitable platforms.
• Directing the activities of software developers, copywriters, and graphic designers to ensure careful adherence to predetermined strategies.
• Reviewing the security of checkout pages and payment procedures.
• Creating promotional offers and checking to see that these are uploaded precisely.
• Reviewing copy and legal disclaimers to verify their accuracy.
• Analyzing traffic to inform website maintenance and the effectiveness of marketing strategies.
• Examining sales-related metrics to inform restocks.
• Reporting on the utility of existing and novel strategies.

E-Commerce Manager Requirements:

• Completion of a pertinent sales qualification is preferred.
• Extensive experience as an e-commerce manager.
• Demonstrable track record of devising sales-enhancing strategies.
• Sound knowledge of prevailing procedures and techniques in e-commerce.
• Unmatched supervision, research, and troubleshooting skills.
• Exceptional consulting and quality assurance abilities.
• Ability to tackle the demands of ever-evolving technological implements with ease.
• All Races welcome

This role involves a combination of tasks which includes administrative and coordination activities, talent management responsibilities and support to HR initiatives to promote a positive work environment

Role & Responsibilities

Main scope:

• Provide HR guidance and support to business/stakeholders on matters concerning employees, organisational operations and talent management.
• Conduct talent assessments to identify high-potential employees and emerging leaders.
• Collaborate with senior stakeholders to identify critical skills and competencies required for various roles.
• Coordinate training logistics, including scheduling, venue selection, and materials preparation.
• Evaluate training effectiveness through feedback analysis and performance metrics.
• Create and build e-learning content to enhance training initiatives.
• Facilitate career development discussions between employees and managers to identify growth opportunities.
• Develop career paths and succession plans for key positions to ensure continuity and readiness for future leadership roles.
• Provide guidance and support to employees in setting and achieving their career goals.
• Implement initiatives to enhance employee engagement and satisfaction, such as recognition programs and feedback mechanisms.
• Conduct exit interviews to identify reasons for employee turnover and recommend retention strategies.
• Support in the development, implementation, and review of performance management processes, including goal setting, performance reviews, and feedback mechanisms.
• Provide training and support to managers and employees on performance management best practices.
• Utilise advanced data analytics techniques to gather and dissect data pertaining to talent metrics, training efficacy, and employee engagement to facilitate informed decision-making processes.
• Generate comprehensive reports detailing HR metrics, talent management insights, and the impact of training initiatives, tailored for presentation to senior stakeholders and management, to foster a data-driven approach to strategic planning and decision making.
• Assist in the planning, coordination, and execution of HR transformation initiatives aimed at improving HR processes and systems.
• Willing and able to support in the following IF required:
• Manage the full employee life cycle from onboarding to off-boarding, ensuring compliance with local legislation and company policies.
• Prepare and manage HR documents such as employment contracts, onboarding materials, and HR policies.
• Handle routine HR inquiries and provide information to employees regarding HR policies and procedures.
• Willing to support end-to-end recruitment activities, including sourcing candidates, arranging interviews, interviewing, and managing job offers whenever required.
• Support the administration of employee benefits welfare and benefits.

Qualifications:

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• At least 7 years of relevant experience in HR, including 2 years in a business partner role with demonstrated emphasis on utilising data analytics for strategic decision-making.
• Comprehensive knowledge of HR functions, covering compensation & benefits, employee relations and engagement, performance management, talent management, executive / tech training, internship, and scholarship management.
• Understanding of relevant labour policies, employment laws, and legislation.
• Proficiency in MS Office suite applications, including MS Excel, MS Word, MS PowerPoint, and HR/TM systems.
• Excellent communication, interpersonal, and influencing abilities.
• Strong proficiency in analytical thinking, problem-solving, and decision-making.
• Capacity to think innovatively and outside conventional boundaries.
• Proven track record of effective independent and collaborative work with diverse stakeholders.
• Possesses high standards of professionalism, integrity, and confidentiality.
• Strong organisational and time management skills, adept at multitasking and prioritisation.
• Strong adaptability to change and openness to new technologies and processes.
• Proactive and resourceful team player with meticulous attention to detail.
• Possesses digital acumen and data savviness.
• Ability to handle sensitive and confidential information discreetly.
• Mature temperament, demonstrates initiative, independence, and a robust sense of responsibility.
• Thrives in dynamic environments and uncertain situations.
• Strong interpersonal, communication, and coaching skills.
• Empathetic and people-oriented nature.

Desirable Personal Traits

Analytical: The ability to approach problems logically and analytically, especially in interpreting HR metrics and analytics.

Innovative: Capacity to think creatively and outside conventional boundaries to address HR challenges.

Proactive: Taking initiative and being proactive in driving data-driven HR initiatives forward.

High standards of professionalism, integrity, and confidentiality: Demonstrates ethical behaviour and maintains confidentiality in handling sensitive HR data.

Strong organizational and time management skills: Ability to effectively manage multiple tasks and prioritize workload.

Adaptable to change: Open and adaptable to new technologies, processes, and changing business needs.

Resourceful: Proactive and resourceful in finding solutions to HR challenges.

Empathetic and people-oriented: Empathetic and understanding towards others, especially in driving employee engagement and development initiatives.

Strong interpersonal and communication skills: Ability to effectively communicate complex data findings to diverse stakeholders.

Independence and responsible: Demonstrates initiative and independence in decision-making, along with a strong sense of responsibility for HR (transformation)initiatives.

Responsibilities:

• Formulate, develop and implement optimal strategies and business plans for system / solution / service sales to achieve sales growth, market development and strong relationship building in assigned accounts
• Cultivate robust, collaborative, and mutually beneficial relationship with customers through industry knowledge sharing in the areas of defense / security / critical infrastructure related industry
• Ensure a holistic account understanding and have alignment to R&S sales strategies and initiatives
• Make presentations on solution level to related industry and customers to drive requirements and projects
• Establish contact, business development, mediation of relevant accounts to generate desired opportunities
• Work closely with Headquarters on complete system solutions / configurations, pricing and sales and business strategies for projects
• Participate in bidding activities and collaborate with internal stakeholders to ensure customer needs are met and products meet tender requirements
• Recommend and schedule Product / Application Specialist and Customer Support Engineer to interface with the customer to achieve customer satisfaction
• Work closely with aftermarket Sales & Service team(s) on installation, delivery and commissioning of equipment / system
• Accompany end-users on key / strategic sales calls, customer visits, trade shows, exhibitions, seminars and any other activities required to execute the business strategy
• Participate in forecast meetings, as well as prepare and maintain forecast information for dedicated accounts
• To work with key internal stakeholders to develop strategies which addresses access and growth of accounts
• Regular reporting on sales and activity and competitor information
• To support the country Managing Director in developing market exploitation strategies and to implement agreed strategies
• Monitor and perform market intelligence and analysis on competitors’ behavior / tactics / strategies / policy / pricing and report details to Management as required

Requirements:

• Minimum Bachelor Degree in Electronics, Electrical Engineering, Telecommunication or related fields
• At least 6 years of relevant sales, management, account management and marketing experience in a related industry
• Technical knowledge about defense / security / critical infrastructure related industry and procurement processes
• Strong partner management and business development skills
• Strong customer focus, sales and results driven, self-motivated and committed
• Resourceful, pro-active and independent with trong presentation and negotiation skills
• Effective ability to work with people of different levels to address issues and to attain amicable solutions
• Strong interest to learn about technology and engineering solutions
• Good communication skills and interpersonal skills