Export Customer Service (Shipping)
(Ocean Freight Department)
Working Location: Alps Ave (Changi)
Working hours: Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
Basic Salary: $3000-$4300

Job Description

Customer Service Interaction

• Direct Contact with Customers with outstanding friendly and reliable service offered
• Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
• Check on the Export Documents Compliance when processing the export work order
• Apply the correct export permit and other export custom processed on timely manner
• To answers all call within 3 ringing tone (without fail)
• Monitor the onboard status without fail and to informed customer on any irregularity
• Good communication among all related department concern Eg Ops, Warehouse , Traffic , planning team
• Always ensuring that the Airfreight rates apply is correct and updated .
• Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
• Ensure that all monthly customer report is submitted on timely manner without fail

Requirements

• Minimum 3 " O" Level or 5 " N " Level
• 2 year's experience within the same industries / field
• Require basic knowledge of computer (eg , Excel , Words etc.)

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Contract duration: 12 months

Work location: Eunos

Working hours: Mon - Fri Office hours

Salary: Up to $3800 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.
• Proficient in written and conversational English. (Mother Tongue will be advantageous to support non-English speaking customers).
• Possess a pleasant and cheerful disposition.
• Meticulous and detailed-oriented.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/4977

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Overview

Our client, a leading provider of advanced maritime technology and automation systems, is seeking a Service Engineer to support their regional and global customers.

Key Responsibilities

• Deliver customer support, commissioning, and service for the assigned product range in maritime automation systems.
• Provide technical support and maintain strong relationships with clients across Southeast Asia.
• Perform workshop testing and technical preparations before service deployment.
• Ensure proper preparation and execution of assigned tasks, meeting performance expectations consistently.
• Generate detailed service reports, update technical documentation such as drawings and cable information, and maintain records accurately.
• Offer remote guidance and product support to customers while managing refit/retrofit project commissioning.
• Support the service team with backend technical expertise and assist the sales department with technical inquiries.
• Manage administrative duties, including pre- and post-service documentation, and handle ad hoc assignments as needed.

requirement:

• Degree / Diploma in Electronics,Electrical,Instrumentation,Mechatronics
• Min 3 years of field service experience in Shipping and/or offshore Oil & Gas installations
• Proficient in tank level gauging systems or CTMS cargo tank monitoring system
• Prior experience in the maritime industry is essential
• Willingness to travel internationally on short notice

Other key information:

• Location: West of Singapore
• Working hours: Mon to Fri, Office Hours

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

5 days, 9am- 6pm, may need to support short term night work

Salary: $2700- $3800

Address: Woodlands

Job scope:

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing
• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works
• Serves as company contact point with customer on technical matters
• Attends to customers complaints and provides timely solutions
• Other ad hoc duties

Requirements:

• Diploma/ Degree in Mechanical/ Mechatronic Engineering or related discipline
• Experience in semiconductor industry is required
• Prior experience in cleanroom fabrication is a must

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

About this role:

Wells Fargo is seeking a Lead Business Relationship Support Specialist- Client Service Officer to join our growing team in Singapore.

In this role, you will:

• Lead complex initiatives or large portfolio of customers and share leadership role with Relationship Managers and Service Experience Manager to oversee a portfolio of accounts
• Collaborate with executives, management, relationship managers, Service Experience Manage and other internal partners or business lines to resolve issues and achieve goals
• Identify opportunity for process improvements within the portfolio
• Review the decision process for customer accounts and evaluate the profitability and risk of designated portfolio
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures and compliance requirements
• Develop expertise in the policies, procedures and compliance requirements
• Assist with components of audit or compliance reviews and exams as required
• Verify compliance and report identified issues for resolution
• Maintain policy manuals and Business Continuity Plan documentation
• Make decisions on complex customer issues which include escalation and resolution
• Act as the customers’ main point of contact for operational questions and handle complex customer issues including escalation and resolution
• Solve issues with various operations centers, internal bank departments and outside vendors
• Identify prospective opportunities to market and oversee non-credit products to new or existing customers
• Work with Relationship Managers and Service Experience Manager to structure and execute transactions for the most complex clients, and to manage portfolio with high operating exposures
• Prepare presentations, materials and serve as a subject matter expert for the department
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities
• Partner with Service Experience Manager to resolve issues and provide status updates on implementations
• Lead team and serve as a subject matter expert for the department
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe
• Provide new hire and ongoing systems, processes, policies and procedures training
• Train and mentor less experienced Client Service Officers and may assist with their development

Required Qualifications:

• 5+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years banking experience of international business, preferably payment and trade operation’s background and relevant product experience as it applies to financial institution clients.
• Client service experience for financial institutions clients in APAC South market is advantage.

Desired Qualifications:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office
• Fluent in spoken and written English due to interactions across APAC South market and financial institutions clients; bilingual or multilingual is an added advantage
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently
• Exhibit strong attention to detail and organization
• Self-motivated with a strong goal orientation and can work well in a team orientated environment.
• Proficient with MS Office applications (Word, Excel & PowerPoint)

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Role: Service Engineer - ACMV/HVAC

Duration: 1 year contract (Renewable and Convertible)

Location: Multiple locations - Changi Business Park Crescent, Asian Square Tower, Orchard Rd

Working hours: 12 hours shift; 4 days a week. 4343 shift pattern

Salary: Up to $3.5k + 1 month bonus

As an HVAC Technician, he will maintain mechanical and electrical equipment for commercial HVAC systems at facilities by conducting proactive performance testing and ongoing scheduled maintenance.

Core Responsibilities:

- Install, repair, adjust, and maintain small electric or pneumatic control systems used for building. This includes heating, ventilation, air conditioning, and refrigeration systems and equipment.

- Conduct ongoing maintenance on building HVAC equipment to ensure proper equipment operation and compliance with all applicable codes, regulations, and work safety.

- Troubleshoot equipment failures and determine the best course of action for equipment modifications.

- Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

Requirements:

- Nitec / Diploma with 1 - 2 years of job-related experience.

- Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 20kg or more.

- Ability to follow basic work routines and standards in the application of work.

- Communication skills to exchange straightforward information.

- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

We regret to inform you that only shortlisted candidates will be notified.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile > https://go.persolkelly.com/job/apply/8809

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

(Contract role, yearly renew)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $3,500 - $4500

Job Description:

• Transfer, Sending and Funeral
• Timely prepare monthly schedule for ground staff
• Safekeep and in charge of petty cash, and vehicles matter
• Work closely with all departments
• Administer the operations team and ensuring that company policies and processes are properly conveyed to them
• Assisting the Human Resources Team in the employment of talents
• Other ad-hoc duties assigned

Job Requirement:

• Minimum 2-4 years of assistant operation manager experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Overview of Role:

• Technology Risk Management (Regulatory Requirement)
• IT Security Control / Incident Management / Cyber Security

Roles and Responsibilities:

• Manage Branch IT Risk Framework (eg: IT Risk Register, Technology Committee, critical system assessment, due Diligence of IT outsourcing)
• Working with Japan HO IT Risk Management Div Cyber Security Team & performing system risk assessment or conduct Cyber Security Exercise.
• Responsibility of Cyber Security Training for employee and Senior Management.
• General security awareness training to all employee.
• Cyber Security Incident desktop exercise to Senior Management.
• Manage and maintain IT Policy and Procedures.
• Responsibility of the third party assessment counter person such like IT Auditor and implement appropriate mitigation/remediation plan.
• Oversight the Security Control of IT environment. Working IT infra team & IT Dev team to improve security enhancement such as Patch Management /MAS vulnerability circulation, Access Control and Monitor the
• Segregation control of each IT role.
• Review and manage contract renewal with IT vendors under MAS Outsourcing Guideline.

Job requirements:

• Minimum Degree in Computer Science, Experience of Information Security Management ISO/IEC 27001 or certified CISSP or CISM is advantage.
• Minimum 5 years of IT Risk and Cyber Security experience and preferably with working experience of MAS technology regulation in banking sector or similar regulated industry.
• In-depth technical knowledge of network PC/Devices, multiple Cloud Service or/and platform operating systems.
• Demonstrates strong technical skills, ability to provide creative solution to problems, proactive approach through use of technology.
• Strong communication skill to act both independently and within IT team, in a fast-changing mission-critical environment.
• Good attitude and ready to take on any relevant assignment, and the ability to learn and work smoothly.
• Local Japanese speaker JLPT N1-N2 is preferred.

Benefits Summary:

• Up $4000 + Bonus + Benefits
• 5 Days work week
• Working Location: North
• MNC with good working environment

Responsibilities:

• Performing troubleshooting, maintenance and servicing on the fire fighting systems & equipments
• Attend and perform on site repairs
• Provide customer service support
• Conduct training for the customers related to the products
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:

https://wa.me/6593839640

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH

Registration No: R1658602

EA License No: 20C0278

Seeking an experience HR Manager (>5 years of HR managerial experience) that can assist with the following;

1. Forecast and prepare require manpower for business marketing, operations and sales needs

2. Handle all relevant HR interview, shortlisting, evaluating candidates and documentation

3. Build up a core internship pipeline and part timers core for daily operational needs

4. Able to understand the overall business needs, sub business units at different stage wthin this first week

5. Strengthen and automate existing HR related functions within the firm (all sub business units)

6. Be in charge of preparing and keeping control of documents (including, but not limited to employment contracts, terms and conditions, relevant submission to internship GRT program, payroll, grant applications, etc)

7. All other reasonable HR and business related matters

8. To understand management's expectation of required HR activities that drives business, hence carrying the management's expectation forward independantly with minimmal supervision.

Require 15 hours per week. (*Initial phase may require more hours to learn about the firm's directions and business plans). Hourly rate based on Work deliverables and performance to be reviewed regularly.

Part time contract for service fee fixed at $1000/mth during probation, $1200/mth after probation. Probation 6 months.

Conversion to full time perm staff if performance meets expectations and business requirements may be available in future.

This role is subject to physical presence in the office upon when request by management.

Candidates should possess the following knowledge;

• Familiar with Singapore labour law,
• MOM and relevant statutory boards guidelines
• Different work passes applications
• Personality test assessments
• Conducting interview to shortlist suitable personnel to drive company goals
• Being updated with latest hiring related grants and its application requirements
• Business analysis competancy
• Attention to details, hardworking, able to operate independently to deliver results
• GRT internship program submisstions, various hiring claims and grants available

Interested candidates that meets the above requirements shall email your CV and cover letter to [email protected]. We regret that only shortlisted candidates will be notified.

You may read up our company on www.illuminatingasia.com

Marine NavCom Service Engineer

• 5 days | 8:00 am to 5:00 pm, or 9:00 am to 6:00 pm
• Salary range: S$ 3,500 – 4,000 + AWS
• Location: West / Shipyard Islandwide subject to Customers

Job Purpose
Install, troubleshoot, and service marine navigation and communication systems, ensuring optimal performance and compliance with safety regulations.

Key Responsibilities

• Install, troubleshoot, and service MARINE RADAR, chartplotters, ECDIS, AIS, VDR, VHF radios, and VSAT systems
• Conduct regular maintenance checks and inspections
• Diagnose and resolve technical issues efficiently
• Provide technical support and guidance to onboard crew members
• Collaborate with internal teams and external stakeholders

Requirements

• Degree in Electrical/Electronics Engineering, Telecommunications, or related field
• 4+ years of hands-on experience in marine navigation and communication systems
• Proficiency in MARINE RADAR, chartplotters, ECDIS, AIS, VDR, VHF radios, and VSAT systems
• Strong knowledge of IT/networking principles and protocols
• Commitment to maintaining high standards of safety and compliance
• Flexibility and willingness to travel frequently

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

• Position: Cold Room Service Technician
• Working Days and Timing: Mon to Fri (8.30-5.30pm), Sat (9am-1pm)
• OT max up to 4 hr/day if required
• Working Location: subjected to Jobsite
• Salary: $1600 to $2000 (subject to experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

• Perform regular service, maintenance, and repairs on refrigeration systems for commercial or industrial application, including Freon or Ammonia systems.
• Attend to urgent call-out to jobsites.
• Follow instruction from superior and project manager for all job sites execution.
• Follow safety protocols at jobsite.
• Conduct service report for every jobsite.
• Perform administrative duties assigned.

Requirements:

• Diploma in Engineering, Construction and Building management or related fields.
• Must have at least 2 years of hands-on experience in Refrigeration system; Cold Room, Electrical, Air-conditioning or related fields. Experience in blazing, compressor, evaporator and condenser systems.
• Class 3 driving license (preferred).
• Possess Certificates in safety, electrical or related.
• Flexible and adaptable to working at different jobsites.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Our Team

Mission of Global Live Service Architecture team is Build Real-time Interactive Architecture, Safeguard Global LIVE. And our vision is Create Technical Leading Global LIVE Architecture. Join us, you can deal with huge tech challenges, such as strict compliance requirements and complex global datacenter environments, and make LIVE a more stable, better performance, resilience and efficiency platform.

Job Description

1. Responsible for the development and optimization of Core Service

2. Optimize global data storage consistency

3. Tech optimization includes CAP theorem, cache systems, various database governance, etc.

Qualifications

Job Requirements

1. Preferred experience in multi-datacenter architecture optimization, high concurrency and availability system design, and relational, kv and graph databases

2. Bachelor's degree or higher in a related field, solid understanding of computer science fundamentals, operating systems, and networks

3. Proficient in at least one programming language, familiar with microservices and common software architecture patterns

4. Capable of systematic problem-solving, excellent in abstracting issues, and possessing good communication skills and responsibility

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

What a Data Science Manager does at Visa:

The Data Science Manager will be the strategic orchestrator of our data and analytics ecosystem, translating complex business challenges into impactful data solutions for our clients. This role requires a visionary who can integrate business strategy with technical execution, managing entire lifecycle of data products. You will identify, prioritize, and drive data initiatives to uncover strategic insights, collaborating closely with cross-functional teams to convert raw data into actionable business value. 

Why this is important to Visa

This role will support our client’s business by driving sales growth, optimizing marketing efforts, and improving customer engagement. It offers opportunities for professional growth in data analytics, enhancing your skills with cutting-edge tools. You will collaborate with diverse teams and explore innovative solutions to make data-driven decisions.
 

• 5 days | 8:00 am to 5:00 pm, or 9:00 am to 6:00 pm
• Salary range: S$ 3,000 – 3,500 + AWS
• Location: West / Shipyard Islandwide subject to Customers

Job Summary

We're seeking an experienced Service Technician specializing in NAVCOM systems, with expertise in IT, VSAT, LEO, and MEO technologies. Responsibilities include installing, maintaining, and repairing navigation and communication equipment on vessels, with flexibility to travel.

Key Responsibilities

• Install, configure, and test NAVCOM systems, including VSAT, LEO, and MEO equipment
• Perform routine maintenance and repairs on navigation and communication equipment
• Troubleshoot and resolve technical issues with NAVCOM systems
• Collaborate with vessel crew and other stakeholders to ensure seamless installation and maintenance of NAVCOM systems
• Develop and maintain technical documentation and reports
• Stay up-to-date with industry developments and emerging technologies in NAVCOM systems

Requirements

• Relevant studies / experienced in related industry
• Experienced in IT, VSAT, LEO, and MEO technologies
• Strong understanding of navigation and communication systems
• Willingness to travel

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Export Customer Service (Shipping)

(Ocean Freight Department)
Working Location: Changi
Working hours: Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
Basic Salary: $3000-$4300

Job Description

Customer Service Interaction

• Direct Contact with Customers with outstanding friendly and reliable service offered
• Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
• Check on the Export Documents Compliance when processing the export work order
• Apply the correct export permit and other export custom processed on timely manner
• To answers all call within 3 ringing tone (without fail)
• Monitor the onboard status without fail and to informed customer on any irregularity
• Good communication among all related department concern Eg Ops, Warehouse , Traffic , planning team
• Always ensuring that the Airfreight rates apply is correct and updated .
• Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
• Ensure that all monthly customer report is submitted on timely manner without fail

Requirements

• Minimum 3 " O" Level or 5 " N " Level
• 2 year's experience within the same industries / field
• Require basic knowledge of computer (eg , Excel , Words etc.)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Salary range: starting from 156,000-216,000 SGD per annum + RSUs

We’re looking for a Product Manager to lead our efforts in integrating and optimising national payment scheme integrations across the APAC region. This role will focus on expanding Wise’s reach through new payment scheme integrations while continuously improving the performance of existing scheme integrations.

What You’ll Do

• Understand customer needs: Build an understanding of how payment schemes impact our customers, and use this understanding to drive product decisions. 

• Determine which payment schemes in APAC Wise should integrate with: Work with internal teams, regulators, and payment scheme operators in order to build a multi-year roadmap of which payment schemes Wise should be connected to.

• Integrate with payment schemes: Alongside engineering leads, you’ll be leading technical integrations with payment schemes. 

• Monitor and optimise: Use data to track the performance of integrations and drive continuous improvement.

• Drive operational excellence: Identify and implement improvements to enhance the performance, reliability, and cost-efficiency of the scheme integration.

The Role

• You will play a key role throughout the product development lifecycle, from customer/market research in the discovery phase to determine positioning through to defining/executing go-to-market plans, and driving post-launch engagement with customers for feedback. 

• You will work closely with product management, design, engineering, analytics, operations, marketing, and public relations teams to ensure the successful launch, promotion, and adoption of our products. 

• This role requires a combination of strategic thinking, strong communication skills, and a deep understanding of customer needs.

What You’ll Do

• Market Research & Analysis: Conduct market research, competitive analysis, and customer interviews to understand market trends, customer pain points, and competitive positioning.

• Product Positioning & Messaging: Craft compelling product messaging and positioning that resonates with target audiences and differentiates our products in the marketplace.

• Go-to-Market Strategy: Develop and implement go-to-market plans for new product launches, feature releases, and product updates.

• Cross-functional Collaboration: Work closely with product management, design, and marketing teams to ensure alignment on product vision, target markets, and messaging.

• Metrics & Reporting: Measure the effectiveness of product marketing initiatives using key performance indicators and adjust strategies based on data-driven insights

Team Summary

The Risk & Data Solutions team is responsible for leading the strategy, prioritisation, development and delivery of Visa’s product roadmap for all risk and data solutions in the Asia Pacific markets in our Value Added Services (VAS) organisation. The team collaborates with local and global stakeholders to develop and scale Visa’s risk and data solutions for our respective markets.

What a Manager: Acquiring Risk Solutions does at Visa:

As the Manager: Acquiring Risk Solutions at Visa, this role will have responsibility for the management of risk solutions for acquirers and merchants in Asia Pacific. You will contribute to the strategy, prioritization and deployment of the solution portfolio in the Asia Pacific region.  You will collaborate with key stakeholders, including partners and clients in the development of solutions, contributing to solution design, deployment and performance of the service.

Important to the role is a client-oriented mindset when developing solutions while having a strong commercial understanding of a network business and application of leading payment technologies. Your passion for growing new business, exceptional stakeholder skills and a market-focused approach will enable you to succeed in this role.  This individual must be able to independently manage working-level relationships whilst being comfortable to present to executives, both for internal stakeholders and external clients.

This role is based in the Asia Pacific regional hub in Singapore and will work closely with priority markets on solutions development and development.

Specific areas of accountability will include:

• Spearheading sales and client engagement for the AP region, being the prime advocate driving adoption of the platform
• Proactive management of the sales pipeline including forecasting, client contracting, implementation prioritization and billing
• Being an SME and advocate for Visa’s acquiring risk solutions, conducting workshops and training on with multiple players in the ecosystem including clients, merchants, regulators, and Visa’s various functional units across AP
• Being the internal advocate for the implementation of Asia Pacific requirements with regional and global teams.
• Providing guidance and expertise to product and client facing teams and support discussions with prospective clients with specific focus on Visa’s solutions.
• Providing input and leadership on regulatory and industry developments
• Close monitoring of market trends, emerging technologies and prospective partners in the general fraud space

The Manager: Acquiring Risk Solutions will report to the Director of AP Authentication Solutions.

SHRI Academy is a premier provider of HR education in Singapore, offering a diverse range of academic programmes designed to empower individuals with the skills and expertise needed to thrive in the evolving field of human resources.

The Senior Manager/Manager (Academic Operations) will play a key role in driving student engagement, overseeing academic operations, ensuring regulatory compliance, and implementing process improvements. This position is vital to the continued success of SHRI Academy and its mission to advance the HR profession in Singapore and the region.

Key Responsibilities

1. Student Engagement

• Cultivate a positive and enriching learning environment that enhances the student experience.
• Serve as the main point of contact for students, addressing concerns and providing guidance throughout their academic journey.
• Design and implement student engagement initiatives to improve retention and satisfaction.
• Collect and manage student feedback for insights to drive continuous improvement.

2. Academic Operations

• Manage the daily operations of academic programmes, including scheduling, resource allocation, and faculty coordination.
• Ensure the smooth delivery of programmes, maintaining high-quality teaching standards.
• Collaborate with faculty and instructors to provide support and guidance for effective curriculum delivery.
• Plan and execute key events including orientation sessions, graduation ceremonies, and workshops.

3. Regulatory Compliance

• Ensure all academic programmes and operations comply with Committee for Private Education (CPE) and other regulatory standards.
• Maintain accurate and comprehensive documentation to meet audit and accreditation standards.
• Monitor regulatory changes and ensure SHRI’s policies and processes are updated accordingly.

4. Processes Improvement

• Identify and implement opportunities to enhance operational efficiency and effectiveness.
• Drive initiatives to improve the quality of academic services.
• Leverage technology to streamline administrative tasks and improve stakeholder experiences.
• Analyse performance metrics and provide data-driven recommendations to the senior team.

5. Team Management

• Lead, mentor, and manage a team of academic staff to meet organisational objectives.
• Assign responsibilities, set clear performance expectations, and monitor team progress.
• Facilitate professional development opportunities to build team competencies.
• Foster a collaborative and inclusive culture focused on continuous improvement and excellence.
• Conduct regular team meetings to ensure alignment with organisational goals and operational priorities.

6. Strategic Contributions

• Collaborate with the senior leadership team to align academic initiatives with SHRI’s strategic goals.
• Contribute to the development of new programmes and partnerships to expand SHRI Academy’s reach and offerings.
• Support the implementation of SHRI’s vision to become the leading professional HR body in Asia.

Qualifications and Skills

• A Bachelor’s degree in Education, Business Administration, HR, or a related field
• At least 8 years of experience in academic operations, education management, or a related field.
• Strong understanding of Singapore’s regulatory requirements for private education institutions (PEIs).
• Excellent interpersonal and communication skills, with a proven ability to inspire and engage students.
• Possess a proven track record in project management and process improvement initiatives.
• Ability to work collaboratively in a dynamic environment and adapt to evolving priorities.
• Strong leadership qualities with a commitment to fostering a culture of excellence and continuous learning.

Why Join Us?

By joining SHRI Academy, you will play a pivotal role in shaping the future of HR professionals in Singapore and beyond. You will have the opportunity to contribute to the success of an esteemed institution with a strong legacy in HR education.

Business Development Manager is responsible for maintaining and nurturing key client accounts. This

person must be adept at professional networking and building strong relationships to ensure we establish long-term commitments with key clients. This person will engage, develop new business, and actively seek out new sales opportunities with our existing clients.

Job Responsibilities

• Conduct prospecting activities to generate leads through effective in-person, phone, email, and other outreach methods.
• Develop strong relationships with our clients’ hiring managers by understanding their business and staffing needs.
• Creating and implementing Account Plans for all strategic accounts with short-term objectives and long-term goals along with clearly defined steps to reach them.
• Speaking with customers on a regular basis to check in on them and propose new solutions for their organisation.
• Generate viable, quality contracts, contract to hire and direct hire orders.
• Coordinating with recruitment and operations teams to ensure sales objectives and performance
• goals are met.
• Proactively establishing professional and productive relationships with stakeholders in client
• accounts.
• Assessing, clarifying, and validating customer requirements, needs, and goals on a consistent basis.
• Managing new client onboarding, client launches, and initiatives.
• Work with senior leaders to define the client priorities and ensure engagement at multiple levels in the organisation.
• Guide the hiring process to meet the needs of the client while ensuring that roles are filled timely.
• Track and complete the timely entry of all required client activity and documentation into the ATS/CRM system while maintaining consistency and integrity of data.
• Collaborate with recruitment team to ensure the effective delivery for clients’ needs.
• Strong skills selling the value of our services and possess the ability to influence and effectively negotiate pricing.
• Effectively prepare and deliver business reviews, presentations and proposals.
• Able to work with a sense of urgency and meet tight deadlines.
• Performs other job duties as requested and assigned

Requirements:

• Minimum 5 years' sales or customer service experience in a service industry
• Proactive and motivated to go above and beyond to deliver client expectations
• Superior communication skills (both written and oral) and comfortable presenting and speaking to senior-level executives
• Outstanding organizational skills and the ability to manage multiple moving parts and accounts simultaneously
• Prior experience in Account Management or Sales
• Experience with strategic account plans.
• Proven success achieving and/or exceeding performance goals.
• Detailed, organized, and adaptable.
• Prioritize and possess excellent time management skills.
• Work effectively in a team environment and build strong relationships.
• Strong negotiation and presentation skills.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | JP

Main Responsibilities

• The leadership and management of insurance intermediation for the team including business production, risk placing, and client servicing and associated functions.
• Evaluate potential opportunities and build business plans backed by solid research & data.
• To develop strategic production and development plans for the Company, including the identification of new business opportunities and the planning and development of new initiatives.
• To promote effective and regular communication within the Department and with other Departments.
• To promote and ensure compliance with the Company’s Rules and Procedures and other management instructions.

Regulatory Responsibilities / Knowledge Required

• To be familiar with the regulatory obligations imposed by Monetary Authority of Singapore (MAS).
• To ensure you are trained and competent to perform your duties to the required standard and in compliance with the Monetary Authority of Singapore (MAS) regulations.
• Detailed understanding and knowledge of general insurance and the underlying legal principles.
• Detailed understanding of the Company’s internal procedures and practices.

Experience/Knowledge/Skills

• Minimum 5 years’ experience in insurance broking industry is desirable.
• Excellent organizational skills and attention to detail.
• Well-developed Leadership and Management skills
• Ability to build and maintain profitable long-term relationships with clients and colleagues
• Ability to handle multiple priorities in a fast paced environment
• Strong negotiation, influencing skills, analytical, verbal and written communication skills.
• Proficiency in MS Outlook, Word, Excel and PowerPoint.

About the Job

We are an innovative, science-enabled, technology-driven functional beauty company and category creator. We are founded on the principle of delivering effective, patent-protected and proven performance in the categories where we compete. We strive to empower our professionals and consumers alike to look as beautiful on the outside as they feel on the inside. We believe every person deserves to have healthy, beautiful skin and hair, whether they are visiting a professional or caring for themselves at home.

With a strong global presence, the company continues to grow and evolve, offering exciting opportunities for professionals to make a significant impact in shaping our operations. We are now looking for a Supply Chain Manager to oversee and optimize our end-to-end supply chain and logistics operations in Singapore. We are open to senior role, Head of Supply Chain and compensation commensurate upon experience and compatibility with our business goals.

Role & Responsibilities:

As a key driver in the organization, you will oversee and optimize end-to-end demand and supply planning processes, ensuring precise forecasting, inventory optimization, and efficient execution of sales and operations strategies. You will be responsible for:

• Developing and implementing demand forecasting models and tools to improve forecast accuracy and responsiveness to market trends.
• Leading supply planning to balance inventory levels with service level targets, reducing excess stock while avoiding shortages.
• Managing logistics operations, including transportation, distribution, and warehouse management, with a focus on efficiency and cost-effectiveness.
• Ensuring compliance with global import/export regulations, mitigating risks, and resolving operational challenges related to cross-border trade.
• Driving cost-saving initiatives through process improvements, vendor negotiations, and leveraging advanced supply chain technologies.
• Collaborating with cross-functional teams—including Sales, Marketing, Finance, and Operations—as well as regional stakeholders to align supply chain strategies with business objectives.
• Building and mentoring a high-performing supply chain and logistics team through coaching, skill development, and performance management, fostering a culture of innovation and continuous improvement.
• Monitoring key supply chain metrics and presenting actionable insights and reports to senior leadership to guide strategic decision-making.

Key Requirements:

The ideal candidate will bring:

• A proactive, solutions-focused demeanor that inspires trust and confidence, with strong leadership abilities to guide and develop teams while maintaining alignment with organizational goals.
• A commitment to continuous learning, adaptability, and fostering an innovative approach within the team to excel in a dynamic business environment.
• A bachelor’s degree in Supply Chain Management, Logistics, Operations, or a related field. Advanced degrees or certifications (e.g., APICS, CSCP, Scrum, EOX, waterfall, Agile or Lean Six Sigma) are a plus.
• OR five plus years of progressive experience in supply chain and logistics roles, preferably within the FMCG industry.
• Demonstrated success in demand planning, supply chain optimization, logistics operations, and driving cost reduction initiatives.
• Exceptional leadership and team management skills, with a proven ability to inspire and develop high-performing teams.
• Strong analytical and problem-solving capabilities, with proficiency in supply chain management software; software in general (e.g., ERP, OMS, WMS, Vendor Central, FTP) and advanced Excel skills.
• Technical Proficiency: Demonstrated expertise in using and optimizing key business software and systems, including:
• NetSuite: Experience in leveraging ERP systems for supply chain and inventory management.
• Shopify: Familiarity with e-commerce operations and order fulfillment processes.
• MS365 Suite: Advanced proficiency in Excel for data analysis, PowerPoint for reporting, and Teams for collaboration.
• Slack: Effective communication and team coordination via Slack.
• Excellent communication and collaboration skills, with the ability to influence and engage stakeholders at all levels.
• Fluency in English is required, while proficiency in a second language (especially in key regional markets) is highly desirable.
• A strategic mindset with the ability to adapt to a dynamic, fast-paced business environment and prioritize competing demands effectively.

Job Description

• Oversee a portfolio of retailers primarily located in the US and Europe.
• Conduct thorough credit research and financial assessments while performing risk scoring for both existing and potential customers, adhering to the risk management framework.
• Prepare detailed credit memorandums for approval, providing recommendations for credit deviations or exceptions.
• Conduct regular monitoring of the portfolio through financial reviews, tracking performance metrics, and attending customer results briefings or calls.
• Identify and escalate potential credit risks, adverse developments, and market trends that could impact business operations.
• Collaborate effectively with customers, credit insurers, and internal stakeholders to facilitate deal origination, secure transaction approvals, and offer expert advice on credit matters.
• Utilize advanced Excel skills and data analysis techniques to evaluate sales, costs, and operational drivers, transforming data into actionable insights for stakeholders.
• Generate comprehensive credit reports that comply with internal policies and external requirements.
• Support ad hoc initiatives and special projects as needed.

Job Requirement:

• Collaborative team player with excellent interpersonal skills.
• Holds a degree in Business, Accounting, or Finance with 8-10 years of relevant experience, or equivalent professional qualifications.
• Proven ability to independently conduct credit assessments, financial analysis, and forecasting, preferably with experience in banking or credit rating agencies.
• Demonstrates strong analytical capabilities, adaptability, and a proactive learning mindset.
• Skilled in effectively presenting findings and proposals to stakeholders, both through verbal communication and well-structured written reports.
• Thrives in fast-paced, entrepreneurial, and innovative work environments.
• Knowledge of trade finance, supply chain processes, and data analytics is advantageous.
• Familiarity with AI integration in credit processes is a valuable asset.
  

Other:
-AWS provided

************************************************************

START YOUR REWARDING CAREER WITH US NOW!

************************************************************

Interested Candidates, Please send your Detailed Resume to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

Job Overview:

We are seeking a highly skilled and Creative Content Manager to join our dynamic marketing team in the corporate banking. The ideal candidate will have a pulse on the latest social media trends and viral content, boasting a strong personal following and a knack for creating engaging, shareable content in the B2B environment. This individual should have a solid understanding of how social media platforms and their algorithms work, with the ability to tailor content for maximum visibility and impact, especially LinkedIn. The candidate should be data-driven, analytically minded, and possess an excellent command of both English and Chinese.

Key Responsibilities:

• Content Creation & Strategy: Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Content Production: Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.
• Trend Monitoring: Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.
• Audience Engagement: Build and foster a community around the bank’s social media channels by actively engaging with followers and responding to feedback.
• Platform Mastery: Utilise expertise in social media algorithms to adapt content strategies that maximise organic reach and engagement.
• Performance Tracking: Analyse social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.
• Bilingual Content: Create, review, and post content in both English and Chinese to effectively engage a diverse audience.
• Collaboration: Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.
• Campaign Management: Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.
• Creative Experimentation: Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

Qualifications:

• Experience: Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus. Familiarity with the use of various AI tools in content production.
• Skills: Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).
• Creativity: Proven ability to create content that captivates and drives engagement.
• Analytical Skills: Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.
• Language Proficiency: Excellent command of spoken and written English and Chinese.
• Personal Presence: Strong social media following that reflects knowledge and execution of successful content strategies.

Preferred Attributes:

• Adaptable & Agile: Ability to quickly adapt to new social media trends and shifts in the digital landscape.
• Team Player: Collaborative mindset and capability to work effectively with marketing teams and other departments.
• Strong Communicator: Excellent communication skills to share ideas, insights, and creative concepts.
• Innovative Mindset: Willing to experiment and take calculated risks to develop breakthrough content.
• Social Driven: Experience with influencer engagements and partnerships is a plus.

Why Join Us? Join a forward-thinking team in the banking industry that values creativity, innovation, and strategic thinking. You will play a key role in shaping our social media presence, driving engagement, and contributing to the bank's brand success in the digital space.

Application Process: If you are passionate about social media and meet the qualifications, we encourage you to apply. Please submit your resume, a cover letter, and examples of past social media work.

Internal ref: 9370

Regards,

Lini

Recruitment Consultant

R22108463