Your new company

My client (located in the North) is a leading provider of innovative technology solutions and manufacturing services.

Your new role

Join their team as a Field Service Engineer, where you'll play a critical role in installing, upgrading, and maintaining cutting-edge CVD/PVD systems in cleanroom environments. If you're a self-motivated and technically savvy individual with a passion for troubleshooting and problem-solving, I'd love to hear from you!

Below are some of the key responsibilities for the role;

• Install and commission CVD/PVD systems at customer sites, ensuring seamless integration and optimal performance.
• Perform system upgrades and maintenance tasks, often on short notice, to minimize downtime and ensure customer satisfaction.
• Collaborate with their Lead Engineer to develop and implement effective warranty and support strategies.
• Provide prompt and detailed reports on fieldwork, system issues, and troubleshooting efforts.
• Participate in meetings, conference calls, and training sessions to stay up-to-date on industry developments and best practices.

What you'll need to succeed

The successful candidate, should have;

• Bachelor's Degree in Engineering (or equivalent) with at least 1 year of experience in CVD/PVD equipment and cleanroom fabrication.
• Alternatively, Diploma holders with 3+ years of relevant experience will be considered.
• Proven troubleshooting skills, with the ability to work independently and think critically.
• Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders.
• PLC knowledge is a plus, but not required.
• Willingness to work flexible hours, including evenings and weekends, as needed.

What you'll get in return

• Joining a company that is at the forefront of our industry
• Working with a talented and ever-evolving team
• Enhancing your skills while working on exciting and challenging projects

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

The role as for Operators Manager will have a key focus on
• Liaising with the vessels/agents/charterers/owners/Shippers/ Receiver/other external parties to ensure smooth operations.
• Daily monitoring of vessels positions/schedules
• Assistance to Chartering providing information around all running voyages
• Time charter operations
• Voyage operations including stowage optimizing (TC and VC)
• Issuing invoices and hire statements, handle laytime and demurrage
• Finalisation of voyages (TC and VC) including follow up
• Managing port calls including negotiating port disbursement accounts
• Coordination of hold/hull cleaning procedure with technical departments and Master
• Checking and approval of B/L drafts, commission invoices, FDA, bunker invoices and notifications for pre-funding to the accounting
• Any other duties as per required from time to time.

Job Requirement

Job requirements:
- Degree in Maritime Study or Graduate of a recognized university in a Maritime related course.
- Team player who works well with others, but who can work as an individual and make independent decisions
- Good skills in Microsoft office, and knowledge of IMOS, CFM, SEDNA will be an advantage
- Proficient in English
- Attention to detail

- Min 10 yrs experience

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

(Contract role, yearly renew)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $3,500 - $4500

Job Description:

• Transfer, Sending and Funeral
• Timely prepare monthly schedule for ground staff
• Safekeep and in charge of petty cash, and vehicles matter
• Work closely with all departments
• Administer the operations team and ensuring that company policies and processes are properly conveyed to them
• Assisting the Human Resources Team in the employment of talents
• Other ad-hoc duties assigned

Job Requirement:

• Minimum 2-4 years of assistant operation manager experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Seeking an experience HR Manager (>5 years of HR managerial experience) that can assist with the following;

1. Forecast and prepare require manpower for business marketing, operations and sales needs

2. Handle all relevant HR interview, shortlisting, evaluating candidates and documentation

3. Build up a core internship pipeline and part timers core for daily operational needs

4. Able to understand the overall business needs, sub business units at different stage wthin this first week

5. Strengthen and automate existing HR related functions within the firm (all sub business units)

6. Be in charge of preparing and keeping control of documents (including, but not limited to employment contracts, terms and conditions, relevant submission to internship GRT program, payroll, grant applications, etc)

7. All other reasonable HR and business related matters

8. To understand management's expectation of required HR activities that drives business, hence carrying the management's expectation forward independantly with minimmal supervision.

Require 15 hours per week. (*Initial phase may require more hours to learn about the firm's directions and business plans). Hourly rate based on Work deliverables and performance to be reviewed regularly.

Part time contract for service fee fixed at $1000/mth during probation, $1200/mth after probation. Probation 6 months.

Conversion to full time perm staff if performance meets expectations and business requirements may be available in future.

This role is subject to physical presence in the office upon when request by management.

Candidates should possess the following knowledge;

• Familiar with Singapore labour law,
• MOM and relevant statutory boards guidelines
• Different work passes applications
• Personality test assessments
• Conducting interview to shortlist suitable personnel to drive company goals
• Being updated with latest hiring related grants and its application requirements
• Business analysis competancy
• Attention to details, hardworking, able to operate independently to deliver results
• GRT internship program submisstions, various hiring claims and grants available

Interested candidates that meets the above requirements shall email your CV and cover letter to [email protected]. We regret that only shortlisted candidates will be notified.

You may read up our company on www.illuminatingasia.com

SHRI Academy is a premier provider of HR education in Singapore, offering a diverse range of academic programmes designed to empower individuals with the skills and expertise needed to thrive in the evolving field of human resources.

The Senior Manager/Manager (Academic Operations) will play a key role in driving student engagement, overseeing academic operations, ensuring regulatory compliance, and implementing process improvements. This position is vital to the continued success of SHRI Academy and its mission to advance the HR profession in Singapore and the region.

Key Responsibilities

1. Student Engagement

• Cultivate a positive and enriching learning environment that enhances the student experience.
• Serve as the main point of contact for students, addressing concerns and providing guidance throughout their academic journey.
• Design and implement student engagement initiatives to improve retention and satisfaction.
• Collect and manage student feedback for insights to drive continuous improvement.

2. Academic Operations

• Manage the daily operations of academic programmes, including scheduling, resource allocation, and faculty coordination.
• Ensure the smooth delivery of programmes, maintaining high-quality teaching standards.
• Collaborate with faculty and instructors to provide support and guidance for effective curriculum delivery.
• Plan and execute key events including orientation sessions, graduation ceremonies, and workshops.

3. Regulatory Compliance

• Ensure all academic programmes and operations comply with Committee for Private Education (CPE) and other regulatory standards.
• Maintain accurate and comprehensive documentation to meet audit and accreditation standards.
• Monitor regulatory changes and ensure SHRI’s policies and processes are updated accordingly.

4. Processes Improvement

• Identify and implement opportunities to enhance operational efficiency and effectiveness.
• Drive initiatives to improve the quality of academic services.
• Leverage technology to streamline administrative tasks and improve stakeholder experiences.
• Analyse performance metrics and provide data-driven recommendations to the senior team.

5. Team Management

• Lead, mentor, and manage a team of academic staff to meet organisational objectives.
• Assign responsibilities, set clear performance expectations, and monitor team progress.
• Facilitate professional development opportunities to build team competencies.
• Foster a collaborative and inclusive culture focused on continuous improvement and excellence.
• Conduct regular team meetings to ensure alignment with organisational goals and operational priorities.

6. Strategic Contributions

• Collaborate with the senior leadership team to align academic initiatives with SHRI’s strategic goals.
• Contribute to the development of new programmes and partnerships to expand SHRI Academy’s reach and offerings.
• Support the implementation of SHRI’s vision to become the leading professional HR body in Asia.

Qualifications and Skills

• A Bachelor’s degree in Education, Business Administration, HR, or a related field
• At least 8 years of experience in academic operations, education management, or a related field.
• Strong understanding of Singapore’s regulatory requirements for private education institutions (PEIs).
• Excellent interpersonal and communication skills, with a proven ability to inspire and engage students.
• Possess a proven track record in project management and process improvement initiatives.
• Ability to work collaboratively in a dynamic environment and adapt to evolving priorities.
• Strong leadership qualities with a commitment to fostering a culture of excellence and continuous learning.

Why Join Us?

By joining SHRI Academy, you will play a pivotal role in shaping the future of HR professionals in Singapore and beyond. You will have the opportunity to contribute to the success of an esteemed institution with a strong legacy in HR education.

You will be working with our highly motivated team of professionals to provide internal audit and compliance consultation to our wide range of local and international clients. You will be expected to gain exposure other than project execution skills as you be provided opportunity to participate in decision making, building relationship with internal and external stakeholders in an open, positive and supportive environment.

Roles & Responsibilities

• Identify the client’s business and key risks
• Analyse the impact of changing business environment on client’s business
• Implement and provide input to the engagement plan
• Perform assurance engagements in compliance with professional standards, for AML/KYC, Payment Services, regulatory reporting, BCM, and related MAS/global regulations.
• Propose resolutions to accounting and auditing issues
• Review information accompanying the assurance report in accordance with the applicable framework
• Identify areas for personal development to improve work performance
• Facilitate effective communication within the cross-functional and culturally diverse team
• Lead and coach junior team members to achieve technical competency and efficient performance
• Identify ethical conflicts in the work environment

Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• 5 to 10 years of relevant work experience, preferably from an international accounting firm
• Must have experience working on financial services engagements, i.e., insurance, banks, payments, asset and wealth management, etc.
• Must have experience working on regulatory audits, preferably on Singapore engagements
• Experience in building/setting up a new team/function would be advantageous
• Excellent communication skills to work effectively and efficiently across all levels

Overview of Role:

• Technology Risk Management (Regulatory Requirement)
• IT Security Control / Incident Management / Cyber Security

Roles and Responsibilities:

• Manage Branch IT Risk Framework (eg: IT Risk Register, Technology Committee, critical system assessment, due Diligence of IT outsourcing)
• Working with Japan HO IT Risk Management Div Cyber Security Team & performing system risk assessment or conduct Cyber Security Exercise.
• Responsibility of Cyber Security Training for employee and Senior Management.
• General security awareness training to all employee.
• Cyber Security Incident desktop exercise to Senior Management.
• Manage and maintain IT Policy and Procedures.
• Responsibility of the third party assessment counter person such like IT Auditor and implement appropriate mitigation/remediation plan.
• Oversight the Security Control of IT environment. Working IT infra team & IT Dev team to improve security enhancement such as Patch Management /MAS vulnerability circulation, Access Control and Monitor the
• Segregation control of each IT role.
• Review and manage contract renewal with IT vendors under MAS Outsourcing Guideline.

Job requirements:

• Minimum Degree in Computer Science, Experience of Information Security Management ISO/IEC 27001 or certified CISSP or CISM is advantage.
• Minimum 5 years of IT Risk and Cyber Security experience and preferably with working experience of MAS technology regulation in banking sector or similar regulated industry.
• In-depth technical knowledge of network PC/Devices, multiple Cloud Service or/and platform operating systems.
• Demonstrates strong technical skills, ability to provide creative solution to problems, proactive approach through use of technology.
• Strong communication skill to act both independently and within IT team, in a fast-changing mission-critical environment.
• Good attitude and ready to take on any relevant assignment, and the ability to learn and work smoothly.
• Local Japanese speaker JLPT N1-N2 is preferred.

Survey Experience Supervisor /Team Leader (Establishment)

• Salary: S$4,000
• Work duration: till Dec 2025 (Renewable depending on performance and project)
• Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week. **Usually Office hours due to targeted audience is Establishment
• Work location: Clarke Quay / Novena (work in office)
• Able to start work immediately or within 1 month notice period

Job Scope:

• Lead a team of Survey Experience Officers to achieve KPI
• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Organize workflow and ensure that officers perform their duties and delegated tasks
• Set KPI for the officers in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Ensure that the given KPI for the team are being met based on the project timeline
• Monitor and provide project status report to manager

Job Requirements:

• Minimum Diploma or higher
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6947

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Company profile

BIM Manager

• Develop and implement BIM Execution Plan.

• Acting as the intermediary between designers, clients so that projects remain efficient and effective

• Managing BIM standards, resources, and application configuration. Adhering to the latest industry standards.

• Producing monthly reports for senior managers, to identify and measure BIM implementation

• Training or upskilling colleagues in specific software programmes

• Overseeing the purchase of workstations so that hardware is sufficient and effective

• Lead BIM teams (both on-site and off-site). Management the BIM teams to fulfil the project deliverables.

• Supporting the career development, coaching and mentoring of a team of staff

• Arrange/guide CCSM & Site co-ordination meeting.

Job Description:

• Achieve sales targets by actively identifying and pursuing new business opportunities across retail, wholesale, and e-commerce channels.
• Drive product availability, visibility, and promotional effectiveness within assigned territories or customer segments.
• Collaborate closely with distribution partners to ensure proper inventory levels and timely replenishment.
• Maintain and strengthen relationships with key retail, wholesale, and e-commerce clients.
• Conduct regular performance reviews with key accounts to identify growth opportunities, resolve issues, and ensure customer satisfaction.
• Identify and onboard new partners, resellers, and distributors to expand the company’s footprint across the Singapore market.
• Work with marketing and product teams to introduce products to new channels and ensure smooth channel integration.
• Monitor and analyze competitor activities, pricing, and promotional strategies within each channel, providing insights for the development of counter-strategies.
• Execute promotional strategies to drive brand awareness, increase shelf presence, and maximize sales within each channel.
• Coordinate with marketing teams to implement promotional activities (e.g., trade shows, digital campaigns) for each channel.
• Ensure that merchandising and product displays align with brand guidelines across all channels.
• Track, analyze, and report sales performance metrics across retail, wholesale, and e-commerce channels.
• Provide weekly, monthly, and quarterly sales forecasts and performance reports to management.
• Use data insights to refine strategies, prioritize high-growth opportunities, and improve sales efficiency.

Requirement:

• Bachelor’s degree in Business or other related studies.
• Proficient in PC Skills such as MS Office Application Software.
• Minimum 5 years working experience in related field.
• Preferred who have experience professionally with a solid track record in successful business development, strong core competencies in marketing, and an ability to successfully execute the international vision of the company.
• Good knowledge in global Instant Coffee market as well as a good understanding of snacks & confectionery markets in the region.

Job Type: Full-Time, Permanent

Remote working opportunity but has to be based in Singapore.

Interested candidates can submit your application here: https://ejst.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/1250/?utm_medium=jobshare

About the IB

If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate® (IB) may have the ideal opportunity for you! The International Baccalaureate provides world-class educational services to over 5,500 schools across 159 countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference.

About the job

The Authorization Manager assists schools in all aspects of programme implementation related to the global authorization process in order to optimize the growth, results, engagement and satisfaction of schools in the authorization process. In doing so they ensure schools have the support they need from all other IB departments by working collaboratively across the organization. The Authorization Manager builds a knowledge base through analyzing communications, applications and reports from schools engaged in the global authorization process and uses this knowledge to advise internally and externally.

Key Responsibilities

• Responsible for a portfolio of schools. Different aspects of a school will determine the portfolio, such as group of pertinence, region, needs, and complexity.
• Determine critical customer requirements and co-ordinate additional information or changes through existing structures and processes.
• Define, manage and ensure the realization of an annual plan for the assigned school authorization portfolio including planning and cost budget.
• Coordinate and align the Authorization for schools with internal IB stakeholders in regular organized meetings and ensure timely involvement and participation.
• Review applications and reports during Authorization and other sources to develop plans to support schools through candidacy.
• Act as a first point of contact for schools in order to build and maintain a strong relationship and monitor their developments and performance. Initiate actions in close collaboration with schools to continuously increase performance and results Act as a strong internal advocate for school needs, during authorization. Network and collaborate with relevant internal and external relations, stakeholders, partners, customers and organizations.

About you

• University degree
• Previous IB programme experience as educator, coordinator, etc.
• Familiarity with the key features of all four IB programmes and in depth knowledge of at least one.
• In depth knowledge of with the IB’s authorization process and the systems used.
• Familiarity with typical education systems and practices in public, private and international school systems.
• Impeccable written and oral communication skills in at least one IB language, and fluency in a second IB language is advantageous.
• Experience in working with not-for-profit entities.
• Willingness to work flexibly and to travel as required.

In addition to your salary, we offer an attractive range of benefits for Singapore-based:

•20% employer's CPF contribution

•S$1200 yearly flexible credits

•Minimum of 20 Days annual leave, plus public holidays, with the choice to buy or sell up to 3 days additional annual leave using flexible credits

•Life assurance 2x annual salary

•Flexible working hours due to nature of work

•Organisation sponsored learning opportunities for professional development

•Corporate passes to Singapore Zoo, River Wonders and Gardens By The Bay

CTRM Program Manager

About Ampol Trading & Shipping

Our purpose at Ampol is to power better journeys today and tomorrow. Our Trading and Shipping team is key to achieving this, not only supplying our customer’s needs today, but evolving as the energy transition takes place to supply our customers well into the future.

We take pride in our people and value innovation, sustainability, and customer satisfaction. If you’re a professional committed to excellence, Ampol is looking for you.

About the role

Accountable for the management, implementation, and delivery of a large technology program of work in “Commodity Trading Risk Management” (CTRM) consisting of end to end physical and paper trading activities across Singapore, US, Europe, Australia and NZ. This role holds end to end accountability for the project lifecycle, from concept to operational transition, ensuring business value delivery through technology aligned with Ampol’s program management methodologies and procedures.

As the leader of the Commercial Fuels Commodity Trading Risk Management project, this position oversees a crucial, complex initiative aimed at replacing legacy platforms, integrating with ERP, Voyage Management, Supply Planning, Data Lake, and Front Office Tools, and refining processes to support:

• Comprehensive physical and paper trading activities

• Existing operations in Singapore, US, and Australia, as well as new markets in the UK and NZ

• Trading of hydrocarbon and renewable fuel products

Responsibilities span the entire project lifecycle, from architectural design through to seamless transition into operations, with a focus on delivering technology-driven business value and adhering to Ampol’s program management standards. Key aspects of the role include:

• Oversight of CTRM vendor agile delivery and associated KPIs

• Vendor management

• Stakeholder engagement, risk and issue management, and comprehensive reporting

• Budget management

• Establishing sustainable BAU (Business as Usual) product operations

This role collaborates closely with the Process team to drive business process enhancements and improve transparency through the CTRM implementation.

Key responsibilities

Project Delivery

• Responsible for managing a multi year CAPEX budget of ~$15m per annum.

• Work with business stakeholders in the commodity trading and supply business to prioritise demands and ensure alignment with financial allocations.

• Define, establish and manage multiple 3rd party vendor contracts for the execution of work packages within the program (value ~$10-20m), with appropriate IT and Business sign off.

• Actively manage the Portfolio of technology projects in this space, ensuring resource management, reporting, financial controls are in place.

• Ensures that technology project scope is managed to and act as point of escalation for scope changes, ensure that changes in scope that will impact time or cost are managed within established change control processes.

• Ensure delivery of a CTRM that meets trading and supply operations requirements.

• Develop business case proposals and funding allocation requests for the portfolio of projects

• Ensures IT projects deliver the benefits stated.

• Manages the annual Capital planning cycle for the portfolio of projects in conjunction with the Technology Managers.

• Ensures projects are delivered as per Ampol project management methodology.

• Provides input to the development and maintenance of the Projects at Ampol methodology and framework and tooling.

People Leadership

• Provides leadership, direction and professional development of IT project managers ensuring skills and knowledge are aligned to the project requirements.

• Recruits and selects project resources – both permanent and contract – as business requirements and funding dictate. Stakeholder management

• Actively engages with stakeholders, ensuring appropriate governance is in place.

• Ensures that stakeholders expectations around project scope, timeframes and outcomes are effectively managed and any changes are well communicated and understood.

• Escalates project risks and any strategies being deployed to address slippages.

• Ensures appropriate change management processes are in place to drive effective end user adoption.

• Escalates project issues / risks needing attention to the Technology Managers and Head of Delivery.

Vendor Management

• Ensures prudent commercial procurement decisions are made in relation to the selection of the delivery partners and that statements of work are negotiated and managed by the team accordingly, with sign off from Contract owners.

• Ensure value for money is obtained from vendor contracts, synergies are achieved, and a strong alliance relationship is established and maintained.

• Works with the Project Managers to ensure that vendors are meeting the critical elements of their commercial agreements and SOWs and works across the projects to address any issues associated with vendor delivery.

• Acts as the Escalation point for underperformance of vendors and is accountable for the support of project managers in addressing such.

• Works with Head of Delivery and Technology managers in the selection of ongoing support partners ensuring the appropriate procurement processes are followed in obtaining our support partners.

Qualifications & experience

• Tertiary qualification in a relevant discipline (such as Business, Finance, IT, Engineering) or significant equivalent workplace experience.

• Certified in Prince2 or PMBOK

• Program manager certified

• Agile certified

• Experience working in the Commodity Trading Risk Management (CTRM) industry especially in relation to oil products

• SAP experience is preferred but not essential

• At least 15 years technology delivery experience, with at least 7 years managing large programs of complex technology projects

• Proven experience and track record in the successful implementation of Business projects and outcomes.

• Experience working in large and complex working environments.

• Experience in Agile project management methodology is an advantage

• Strong focus on program outcomes as you will be expected to make informed decisions in an agile manner and deliver tangible outcomes/benefits.

• Demonstrated capacity for translating thought into action and being fully accountable for results.

• Proactive nature to ensure constant awareness and knowledge of changes in operation throughout the Ampol business.

• Takes pride in achieving success and creation of value for the business.

Skills & Knowledge

• Excellent communication skills and experience working in parallel with Business and cross-functional teams.

• Well-developed organisational skills and the capacity to be flexible in balancing priorities to meet/exceed customer needs.

• Ability to construct arguments, to challenge positively and constructively, and to distinguish requests from underlying needs.

• Energetic self-starter, ability to quickly establish relationships with other senior stakeholders, project members and business SMEs

• Able to make tough decisions in unknown or new areas

• Ability to develop confidence, presence, and influence within and outside function

At Ampol, we’re committed to creating a workplace where everyone feels valued and respected. We embrace and celebrate diversity in all its forms, recognizing that it makes our organization stronger. We encourage applications from people of all ages, backgrounds, identities, and experiences. We invite you to bring your whole self to Ampol.

Want to take your career to the next level? Apply today. 

Our client is an established global company in the marine and offshore industry, who is looking to start up a new corporate office in Singapore.

Responsibilities

• Develop and implement financial planning processes and procedures to support the company's strategic goals
• Analyze financial data and provide insights to senior management for decision making
• Prepare financial forecasts and budgets for the company
• Monitor and report on key financial metrics and variances to budget
• Identify areas for cost reduction and revenue growth
• Conduct financial analysis to support business initiatives and investment decisions
• Collaborate with global departments to ensure accurate and timely financial reporting
• Develop financial models and perform scenario analysis to support strategic planning
• Stay updated on industry trends and market conditions to provide recommendations for business improvement

Requirements

• Bachelor's degree in Finance, Accounting, or related field
• Minimum of 5 years of experience in financial planning and analysis
• Advanced proficiency in Microsoft Excel and financial modeling
• Strong analytical and problem-solving skills
• Dynamic and adaptable to work in a newly setup environment
• Excellent communication and interpersonal skills
• CPA or Charted Accountant certification is a plus

To apply, please visit www.gmprecruit.com.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

Key Responsibilities:

• Serve as the authorized representative of the FMM in their absence, ensuring smooth operations.
• Supervise on-site day-to-day planning, management, and operations of facilities services.
• Assist in performance auditing, supporting the completion of audits for past inspections.
• Ensure the effective delivery of Facilities Management services for assigned buildings and handle related issues.
• Lead and manage the operations team in maintaining and managing the property and facilities.
• Oversee facilities, including asset enhancements, contractor supervision, and client liaison.
• Address client feedback and service requests, coordinating maintenance activities with contractors.
• Analyze operational data and reports to identify areas for continuous improvement.
• Perform other ad-hoc duties as required by the supervisor.

Job Requirements:

• Diploma with at least 5 years of relevant experience or a Degree with at least 3 years of experience in facilities management or the built environment industry.
• Previous experience in a managerial role is required.
• Strong leadership and communication skills with a focus on client satisfaction and operational efficiency.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Come be a part of shaping the future of the MICE industry in Singapore and leave a lasting impact on the MICE landscape and beyond!

SACEOS is a leading association with over 40 years of proven dedication to serving the MICE industry in Singapore.

We are looking for a dynamic individual to join our team as Manager, Members Engagement & Events. In this role, you will be supporting the association to manage member relationship, organise membership-related activities as well as SACEOS' flagship events and business missions.

Key Responsibilities:

• Event Management: Plan, coordinate, and execute SACEOS' flagship events, such as the Singapore MICE

Forum and Asia CEO Summit.

• Trade Missions: Manage inbound and outbound trade missions, coordinating logistics, delegations, and

business matching activities.

• Member Recruitment and Retention: Develop and implement strategies to attract, recruit, and retain

members. Identify opportunities to add value to member organisations through targeted initiatives and

resources to drive satisfaction and member retention.

• Member Connect Activities: Organise regular Member Connect activities, including networking sessions and

workshops, to facilitate knowledge sharing and interaction among members.

• Membership Administration: Administer membership fee collection and membership database management.

• Administrative and Operational Support: Provide support for SACEOS’ training courses when needed.

• Any other ad hoc duties assigned.

Requirements:

• Tertiary education with a minimum of 5 years’ experience in related fields.

• Prior experience in organising large-scale events involving C-level participants.

• Takes initiative and work independently to complete assigned tasks within the given timeline.

• Strong operation and execution skills.

• Strong interpersonal skills with the ability to collaborate across teams and build relationships with members

and stakeholders.

• Proficiency in all Microsoft Office applications.

• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.

Interested candidates are invited to send their resumes with current and expected salary information.

Why Join Us:

Joining SACEOS offers a unique opportunity to play a key role in shaping the future of the MICE industry in Singapore and beyond. You will work alongside a passionate and dedicated team committed to driving innovation and excellence in the sector. Additionally, you will have the chance to network with industry leaders, participate in industry events, and contribute to the growth and success of Singapore's MICE ecosystem.

SACEOS is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest in joining our team; however, only shortlisted candidates will be contacted for an interview.

Role

Be a part of the Corporate Secretarial team leaders who work closely with and assist the Head of Department (“HOD”) to independently provide Corporate Secretarial services to clients. The incumbent will also contribute to the development and implementation of the Corporate Secretarial strategies as well as management of the Corporate Secretarial team, facilitation, and activities with the Company.

Job scope

• Handle full spectrum of corporate secretarial duties including acting as named secretary for a portfolio of clients, company incorporations, preparation, and review of directors’/ shareholders’ resolutions, liaising with Registered Agent for incorporation of offshore companies, etc.
• Attend board meeting of clients, writing of minutes, etc
• Ensure compliance with statutory and regulatory requirements including meeting deadlines
• Onboard new clients in accordance with policies and procedures
• Organise and co-ordinate board meetings and preparation of board papers for clients
• Strong attention to detail with the ability to work efficiently and accurately as well as the ability to follow up on pending items in a timely manner
• Liaise with external parties such as other corporate secretarial service providers, notary offices, etc including with cross-department colleagues
• Lead and manage a team of corporate secretarial assistants
• Involve in staff recruitment, mentoring, and development activities
• Groom, coach, and train team members to enable them to carry out their roles effectively and efficiently
• To identify and highlight potential risks to HOD and recommend/take appropriate actions

Requirements:

• ICSA qualified Chartered Secretary or equivalent related qualification with at least 5 years of relevant and related working experience. Prior work experience in a corporate service provider and understanding of Trusts will be advantageous
• Experience in public unlisted entities and non-profit organisations will be a plus
• Good knowledge of relevant provisions of the Singapore Companies Act and Practices, AML/CFT requirements of registered filing agents, ACRA Bizfile and e-stamping
• Proficient in MS Office Skills and familiar with Corporate Secretarial software such as Viewpoint is an advantage
• Possess excellent communication and interpersonal skills and the ability to work effectively in a team
• Ability to build team rapport with a willingness in sharing knowledge
• Ability to work independently, multi-task, and meticulous

We regret to inform that only shortlisted candidates will be notified.

Partnerships:

Responsible for creating new accounts and new partnerships for the company and growing existing ones via networking, business development and sales. Representing and being an ambassador for the company in the field and via direct outreach:

(1) Identifying and developing new business opportunities:

• Traveling to client offices, and attending networking events, social occasions, business conferences, exhibitions and anywhere else business opportunities are extant
• Enhancing the Company’s efforts in hunting style business development in addition to farming cold calls, emails and face-to-face meetings per month
• Fostering in-person connections with clients and potential clients to open new business opportunities; organising face to-face-meetings
• Curating a list of relevant events for the Company to attend, Company leadership to potentially speak at, and participating in 2 to 3 events per quarter
• Attending key events to represent the Motion brand, creating connections with new potential clients, explaining the company’s values and business pillars and pitching the value of Motion with clarity and magnetism

(2) Building relationships with existing and potential clients:

• Nurturing key client relationships to unlock new opportunities for the Company
• Identifying, conceptualising and project managing events organised at the House of Motion which can lead to additional business opportunities such as fireside chats and networking sessions, for invite-only events
• At least one in-house event per quarter
• Curating, organising and leading prospecting efforts across email, social media, phone calls and meetings
• Leveraging the company’s membership in professional associations and organisations for networking opportunities

(3) Strategising and formulating the business development and sales processes to improve and refine how Motion performs in identifying opportunities and bringing them through the sales funnel

• Lead Prospecting reporting across the Revenue Tracker and Streamtime
• Transforming the business development processes and posture of the Company from a word of mouth, farming based organisation to have well established and efficient sales outreach and new business capture mechanisms and systems
• Leveraging a deep understanding of the Company’s business pillars to position and recommend the best matched services and project types to prospective clients
• Being a key part of events produced by Motion to foster connections with high value guests, as client liaison for account servicing and business development farming purposes
• Working with, onboarding and managing Business Development Manager(s), Sales Executive(s) and other new hires that may be team designed into the Prospecting pillar

Positioning:

Leading the company’s marketing efforts via brand amplification, online visibility and direct outreach. Curating and embodying the voice and tone of Motion in all external facing content and communications

(1) Developing and implementing the Company’s marketing strategy

• Analysing and gaining insights from key marketing performance metrics and data to provide actionable plans to implement improved marketing and visibility, resulting in a monthly report to the leadership team
• Leading, project managing and strategising the brand’s marketing efforts across owned media such as social media, EDMs, in-house events, brochures and other marketing collaterals. This may include but is not limited to copy and narrative reflective of Motion’s brand, imagery curation in line with the brand aesthetic in co-ordination with the designers and Art Director, individual long form and short videos as well as reels
• Via one Instagram post per week, one LinkedIn post per week, one Medium blog post per month, one Instagram reel per two weeks
• Planning and project managing the content calendars for social media including, but not limited to, LinkedIn, Instagram, and any other social media channels the company may decide to pursue marketing on in future

(2) Enhancing brand visibility for Motion

• Conceptualising, overseeing, copywriting and amplifying Leadership on LinkedIn for the brand with a target of 1-2 CEO voice posts per month
• Research, engagement, communication with and submission of case studies to awards companies to enhance Motion’s brand visibility via potential award winning work
• Aiming for at least one bronze award per year, depending on number of qualifying projects and whether clients are amenable

(3) Leading enhancement of the quality and sales potential of the brand’s partnership assets

• Overhauling and revitalising Motion’s portfolio of case studies in line with the brand’s business priorities and target clientele, including overall strategy, copy rewriting, imagery curation in co-ordination with project managers, designers and the Art Director, curation of portfolio decks under Motion’s business pillars and client types and individual portfolio deck creation on request by the company leadership
• Leading and project managing the creation of new case studies for the company’s completed projects

(4) Ownership of and updates for the company website and other online platforms including, but not limited to, staff bios, company business copy, approved case studies, contact form, press and media, editorial features the company has had, careers page, and contact incentives such as downloadables

• Manage Google Analytics to inform website and SEO usage as well as content on our websites, to be included in the monthly leadership report
• Co-ordinate with website hosting companies for the management and update of the Motion website
• Establishing and running the Motion blog; writing articles of interest to Motion’s audience on topics including but not limited to business, the senses and the company’s projects on a monthly basis
• Topics across three key pillars; sensorial experiences, the experience of Motion products and behind the scenes, business thought leadership

(5) Developing the company’s physical space (Ann Siang Road office “House of Motion”) for branding and sales benefits to the company in partnership with relevant stakeholder (i.e. CEO and Designer)

• Conceptualise, project manage and lead the positioning of the company’s physical space for marketing, networking, business development, thought leadership and brand amplification benefits to Motion, through events, online visibility and posts about the office space
• Identifying, inviting, working with and managing speakers for events at the House of Motion
• Moderating panels and fireside chats organised at the House of Motion
• Co-ordinating with external partners to formalise sensorial offerings for Motion such as scents, giveaways and other promotional materials

(6) Co-ordinating with PR managers and firms to plan the company’s earned media strategy

• Pitching the company for inclusion in earned media such as but not limited to magazines, websites and other platforms focused on design, lifestyle, art, creative, events, business, finance and entrepreneurship

(7) Working with, onboarding and managing Communications Associate(s), Social Media Executive(s) and other new hires that may be team designed into the Positioning pillar

With the right skillsets, you:

• Have 7-8 years of proven experience in business development and managing sales teams
• Are willing and able to communicate proactively and confidently by phone, over Teams and in person
• Have outstanding written and verbal communication skills
• Have a broad based knowledge of different industries and markets that may represent potential business opportunities for the company
• Are organised and proficient in Excel and SaaS for reporting
• Enjoy and are good at building personal connections
• Understand Motion’s brand, tone, clients and project dynamics

With the right mindset, you:

• Are able to multitask and work well under pressure
• Are sharp, disciplined, resourceful and have a passion for connecting and engaging with people and creating new partnerships
• Are highly organised, responsible and proactive
• Are able to work at pace and deliver high quality work on deadlines
• Are able to coordinate across our three partnership pillars, harvesting business opportunities for Content & Communications, Events & Spaces and People & Culture

With the right heartset, you:

• Inspire people with your passion for excellence in your work
• Have a posture to serve
• Love connecting with people
• Are committed, take ownership, are collaborative, respectful, and you care.
• Perform well with others, and are great at what you do.
• Possess strong interpersonal skills and enjoy working with a diversity of people, companies and projects
• You are attentive to detail
• You are proficient under pressure, resolute and creative in problem solving with strong self-motivation

Our Values:

• Ownership, Authentic, Warm, Humble and Reliable, We care. We listen. We lean in.
• As we are an independent and high-performing business, sometimes it’s all hands-on deck. The right person for this role is ready to support any team member at any seniority by giving your time and support at every milestone of a project journey.

This is a commission-based role.

If you feel that you possess the qualities above and are keen to perform with us, we look forward to hearing from you.

Please submit the following to [email protected]

Programme Manager (Contract) Salary: Competitive and based on experience Location: Singapore Keywords: Programme Manager, Contract, Singapore, Management Centre, Cross-functional teams, Strategic initiatives, Market expansion, Operational improvements, Stakeholder engagement

Our client is seeking a Programme Manager to join their team on a contract basis. This role is an exciting opportunity to act as a liaison between leadership and cross-functional teams, driving strategic initiatives and managing special projects. You will be instrumental in optimising internal processes, workflows, and systems to improve efficiency and productivity across teams. With your excellent communication skills, you will build and maintain strong relationships across all levels of the organisation to foster collaboration and teamwork.

• Liaison between leadership and cross-functional teams
• Drive strategic initiatives and manage special projects
• Optimise internal processes, workflows, and systems

What you'll do:

As a Programme Manager, your role will be pivotal in driving the company's strategic initiatives forward. You will be responsible for managing special projects that include market expansion and operational improvements. Your ability to identify potential risks and develop mitigation strategies will be crucial in ensuring the success of these programmes. In addition to this, you will also play a key role in optimising internal processes, workflows, and systems to enhance efficiency across various teams. Your commitment to fostering collaboration and teamwork through building strong relationships at all levels of the organisation will contribute significantly to our client's success.

• Act as a liaison between leadership and cross-functional teams, ensuring clear communication and effective execution of strategic initiatives.
• Drive and manage special projects, including market expansion, operational improvements, and stakeholder engagement.
• Prepare presentations, reports, meeting minutes and updates for executive meetings and external stakeholders.
• Identify potential risks and develop mitigation strategies to ensure programme success.
• Optimise internal processes, workflows, and systems to improve efficiency and productivity across teams.
• Support the development and implementation of policies, procedures, and best practices.
• Build and maintain strong relationships across all levels of the organization to foster collaboration and teamwork.

What you bring:

The ideal candidate for this Programme Manager position brings a wealth of experience in program/project management, operations or strategy roles. Your educational background in Business Administration or Engineering coupled with your industry experience in data centres or technology gives you an edge. Your strong project management skills have been honed by managing complex cross-functional programs. Your excellent communication skills enable you to engage effectively with stakeholders at all levels within an organisation. Lastly, your analytical mindset and focus on delivering results will be key to your success in this role.

• Bachelor’s degree in Business Administration, Engineering, or a related field; MBA is a plus.
• 5+ years in program/project management, operations, or strategy roles.
• Experience in the data centre or technology industry is preferred.
• Strong project management skills, with experience managing complex, cross-functional programs.
• Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels.
• Analytical mindset with a focus on delivering results.

What sets this company apart:

Our client is a leading player in the technology industry, known for their commitment to innovation and excellence. They offer a dynamic and inclusive work environment where every team member's contribution is valued. Their focus on continuous learning and development ensures that their employees are always at the forefront of industry trends. This is an exciting opportunity to join a company that truly values its employees and offers numerous opportunities for growth and advancement.

What's next:

Ready to take the next step in your career? Apply now!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1983163 Anarane Thng

Job Summary:

The Digital Product Manager is a key role responsible for the strategy, development, and management of digital products or services. This position plays a central role in defining the product vision, leading cross-functional teams, and ensuring that digital products meet user needs, business objectives, and market demands.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals.
   Define product goals, key performance indicators (KPIs), and success metrics.
   
2. Market Research:Conduct market research to understand customer needs, competitive landscapes, and emerging industry trends.
   Use insights to inform product development and enhancement decisions.
   
3. Product Roadmap:Create and manage a product roadmap outlining the short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market dynamics.
   
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
   Create clear product specifications, user stories, and acceptance criteria.
   
5. Agile Development:Work closely with development teams, following agile methodologies, to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
   
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
   
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
   
8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
   
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
   Continuously monitor KPIs and adapt the product strategy as necessary.
   
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.
    

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of digital product management experience, with a proven track record of successful product launches and improvements, is typically required.
3. Market Knowledge: Strong understanding of the digital market, target audience, and industry trends.
4. Technical Knowledge: Familiarity with technology, development processes, and digital product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the digital product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address digital product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the digital product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric digital product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving digital product requirements.

The Digital Product Manager is instrumental in driving the success of digital products, from concept to launch and beyond. They are responsible for defining the product strategy, overseeing development, and optimizing performance to meet business objectives and user satisfaction.

Job Summary: The Product Manager is a key role in product development and management responsible for defining, planning, and executing the product strategy. They serve as the bridge between the development team and various stakeholders to ensure that the product meets customer needs, achieves business objectives, and remains competitive in the market.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals and objectives.
   Define product goals, key performance indicators (KPIs), and success metrics.
2. Market Research:Conduct market research to identify customer needs, market trends, and competitive landscape.
   Use insights to inform product development and enhancement decisions.
3. Product Roadmap:Create and manage a product roadmap that outlines the product's short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market trends.
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document product requirements.
   Create detailed product specifications, user stories, and acceptance criteria.
5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
8. Product Launch:Plan and execute product launches, including coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions.
   Continuously monitor KPIs and adapt the product strategy as needed.
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of product management experience, with a track record of successful product launches and improvements, is usually required.
3. Market Knowledge: Strong understanding of the market, target audience, and industry trends in which the product operates.
4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Manager plays a critical role in driving the success of a product, from concept to launch and beyond. They are responsible for aligning the product with market needs, ensuring its development, and optimizing its performance to meet business objectives and customer satisfaction.

Customer Solutions and Innovation (CSI) is a DHL's cross divisional commercial and innovation unit. We are responsible for managing DHL's largest and most strategically important customers. In a very competitive market, CSI work with our Business Units colleagues and provide value beyond what the customers expect, building stronger ties with Customer key decision makers. We focus on understanding our customer business and industry challenges and applying proven DHL solutions.

In DHL Innovation Center, we use the topic of innovation to build partnerships with our customers. We help them discover possibilities, inspire them to look for opportunities to advance their supply chain functions, connect them to subject matter experts and create business cases that are applicable to them.

We are looking for a Senior Innovation Engagement Manager to/with…

a. Workshop facilitation:

- Drive the innovation-focused customer engagement program through the set-up and coordination of Customer Innovation Workshops

b. Customer experience:

- Consult account managers to plan their customer meetings and tailor guided visits or innovation workshops on relevant business topics in an engaging way using state-of-the-art creative methodologies

- Work with sales leads to understand and define customer requirements and pain points, develop customer engagement strategies and deliver high-quality innovation workshops

c. Customer engagement:

- Deliver customized guided visits through the Innovation Center, involving subject matter experts

- Transform the Innovation Center into an inspiring demo and showcase environment that positions DHL as the Innovation leader in the Logistics industry underscoring the company's vision/strategy for the future and its continuous investment in the development of best-in-class logistics solutions and services today and tomorrow

d. Innovation mindset:

- strong interest in helping to drive innovation and work with global colleagues on new workshop and engagement formats – helping to shape the future of the four Innovation centers around the world

- Adapt and regularly update the content demo showcase portfolio creating a pipeline of new demo showcases for the Innovation Center, in close alignment and cooperation with Trend research, Business units, Industry sectors experts as well as corporate functions

e. Project management:

- coordinate alignment across business unit’s and with other stakeholders to ensure the smooth planning and execution of customer engagements.

f. Leadership:

- Lead, mentor and manage the team of innovation engagement managers, ensuring alignment with organizational goals.

- Cultivate a high-performance culture, emphasizing on collaboration, optimization and continuous improvement

Principal Accountabilities

- Strategic Pre-Sales Enablement: Customer Innovation Workshops, Tours, Deepdives

- Coordinate and conduct Customer Innovation Workshops unlocking sales & business growth opportunities and strengthening customer relationships

- Develop a portfolio of Customer Innovation Workshops by permanently assessing business priorities and customer needs, aiming at sharing best practices, developing new value and/or exploring logistics trends

- Prepare and successfully deliver fully customized Customer Innovation Workshops, including understanding of customer needs, topic selection, customization of workshop agenda including a choice of best-suited creative modules and assignment of expert speakers

- Issue a detailed Customer Innovation Workshop summary highlighting joint opportunities and action items identified and ensure structured follow-up including a tracking in close alignment with the responsible account manager

- Build a network of internal DHL subject-matter experts

- Stay-up to date regarding innovation management methodologies/tools in order to permanently improve and extend the portfolio of customer innovation workshops

- Consult requestors on different formats/options and execute workshops as well as guided visits through the Innovation Center Demo & Content Management

- Translate the content framework and storyline into engaging and state-of-the art demo showcases

- Permanently assess the Innovation Center content framework and storyline, working in close alignment with CSI, BU, trend research and corporate function

- Continuously update and improve a modular content framework and storyline which allows customization to the needs of the customer/business including latest insights, best practices, customer testimonials etc.

- Manage the centralized content/demo & showcase management system on a day-to-day basis and support the regional implementation of the content/demo & showcase management system within the Innovation Center Satellites ensuring worldwide content/story consistency, localization & customization and virtualization

- Continuously share best practices with other regional Innovation centers

Knowledge, Skills & Experience

- 8-10 years professional experience in sales or marketing role; a master degree in Sales, Marketing or Communications is a plus

- Strong customer focus and proven experience in delivering customer workshops

- Insight in Innovation methodologies (Creative problem solving, Design thinking, Agile development)

- High self-motivation and ability to work independently and in a structured way

- Strong presentation and communication skills

- Fluent in English.

- International exposure and cultural sensitivity

- Team leader and team player

- Sound logistics understanding or exposure to manufacturing operations an advantage

- Strategic and entrepreneurial way of thinking

- Very good interpersonal, communicational and problem solving skills

Our client is a leading innovator in the IT industry, dedicated to providing cutting-edge technology solutions to businesses worldwide.

The incubment will be part of a high-performing team that works cross-functionally with product, engineering, legal, marketing and operations teams to develop new capabilities, improve merchant experience, and reduce barriers that prevent people from driving payments and commerce on company's platforms.

Job Responsibilities

• Lead relationships with partners and merchants to drive payments adoption.
• Evangelize our new products and platform features to partners/ merchants through partner teams, 1-on-1 relationships or scale events and conferences. Scope opportunities in market & build channels and pipeline to drive merchant acquisition
• Partner with internal cross functional teams to identify growth opportunities for payments in market
• Provide partner and merchant feedback to inform & influence product roadmaps. Help drive product tests for merchants.
• Increase the effectiveness of XFN teams by recognizing, implementing and scaling opportunities for MFT products & strategies
• Track, analyze, influence, and communicate key metrics to build opportunities and experiences that create scale and meaningful ecosystem value

MINIMUM QUALIFICATIONS:

• 10+ years related experience working within the sales, partnerships, merchant services, scaled services or business development space
• Experience with Payments, Messaging Commerce, E-Commerce or Food delivery
• Entrepreneurial outlook, able to work in chaos and flux, a go getter who takes initiatives and drives project; has strong project management experience
• Experienced communicator capable of presenting ideas to external and internal audiences
• Experience working with cross-functional teams in complex, matrix organizations
• Strong analytical and data analysis skills
• SHould have good communication skills and be fluent in English & Filipino as the role will focus on merchants in Philippines and will need to speak in Filipino language.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

LMA Recruitment is collaborating with a well-established international bank that has a strong presence in Asia. This bank provides a wide range of products and services to cater to the diverse needs of its customers. These offerings include various aspects of personal banking, business banking, and wealth management. They are currently seeking a high-calibre professional Relationship Manager (Onshore).

About The Job

• Contribute to the bottom line of Premier Banking through the accomplishment of profit and growth targets.
• Working closely with other members of the Wealth Management team, such as investment, insurance, and treasury specialists to provide holistic solutions to onshore banking premier clients
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet the client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

Skills And Experience Required

• The successful candidate has strong academic qualifications and 2+ years of work experience in Wealth Management with a proven track record of managing clients' portfolio (Retail to Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• To be considered for this role, the relevant rights to work in Singapore is required.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | Hema