Job Opportunity: Call Centre Manager
Location:

• Initial months: Funan
• Subsequent months: Ubi

Working Hours:

• Monday to Friday, 8:30 AM to 6:15 PM

Contract Duration: 6 months
Salary: Up to $5,500/month

Key Responsibilities:

1. Operations Management:Oversee and manage day-to-day operations of the Channel Operations team.
   Ensure achievement of Service Level Agreements (SLAs) and maintain operational excellence.
   
2. Strategy Development and Implementation:Develop and implement strategies to optimize channel efficiency and workflows.
   Drive initiatives that align with organizational goals and objectives.
   
3. Team Performance and Development:Monitor team performance, providing regular feedback, coaching, and mentoring.
   Foster professional growth and ensure high team performance standards.
   
4. Stakeholder Collaboration:Engage with stakeholders (e.g., public agencies) to address operational challenges.
   Gather insights and support cross-functional initiatives to enhance service delivery.
   
5. Reporting:Prepare and present reports on team performance, KPIs, and improvement opportunities.
   Highlight strategies to management for service transformation and planning.
   

How to Apply: Send your resume to:

Roles & Responsibilities

• Manage day to day operations of the Training Centre assigned to you is well-managed and daily operations are carried out without any lapses;
• Ensure overall customer service of the reception counter is maintained at a satisfactory level, where visitors visit and leave the space delighted
• Manage staff under your supervision complete their daily operation duties to facilitate class administration processes
• To ensure that all documentation for class start is readily prepared and completed for Trainers to apply during the start of classes
• Ensure all transfer and withdrawal processes are completed accurately and timely as per required by the Company and/or Program Partners
• Ensure that all documents submitted meet the standard for invoicing
• Report in a timely fashion, any disruptions, challenges, and non-compliant behaviours that are affecting daily operations at the Training Centre.

Requirements

• Competency in interpersonal and communication skills
• Meticulous and able to multi-task
• Computer literacy with proficiency in MS Office applications

Our client is a reputed insurance firm.

Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;

• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;

• Assess and manage appeals, feedbacks and minor complaints from policyholders, distribution representatives and business partners;

• Provide excellent customer service experience;

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required;

• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and

• Highlight any potential concerns/risks and proactively shares best risk management practices.

Skills/Requirement

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);

• 1 years’ experience in customer servicing role (Life Insurance);

• Meticulous and accurate;

• Produces superior quality of work and always meet objectives set;

• Proficient in customer servicing and possesses strong drive for service excellence;

• High level of integrity, takes accountability of work and good attitude over teamwork; and

• Takes initiative to improve current state of things and adaptable to embrace new changes

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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Responsibilities:

• Manage team of beauticians and spa therapists
• Leading outlet to achieve sales target
• Provide professional consultation and advice customers on suitable beauty products and treatments
• Handling customer complaints, motivate staff morale, provide guidance to staff
• Handle customer enquiries
• Ensure good customer experience and service standard

Requirements:

• Sales experience is a must
• Preferably with 2 years of proven relevant working experience in beauty industry for example: Beauty Manager, Shop Manager, Spa Manager
• Experienced beauticians and consultants interested in management position but without management experience are also encouraged to apply
• Proven sales track record
• Well groomed with a friendly personality.
• Good communications and interpersonal skills, and service attitude.
• Effectively bilingual
• Able to start work with short notice

Jober Pte Ltd UEN 201616711G

EA License No: 16C8401

XING CHONG | Registration No: R22109860

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

Responsibilities:

• Oversee the daily operations of the Centre
• Provide quality customer service through understanding of customers’ queries and needs
• Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
• Work closely with District Manager to actively retain students and achieve enrolment targets
• Reporting of student enrolment, assessments and withdrawal to HQ
• Ensure student management system is updated on a timely basis for all student movements
• Assist customers on payment related matters and actively monitor/chase for outstanding payments
• Manage the petty cash float kept in the Centre
• Safeguard the safety and welfare of our students
• Ensure the cleanliness of the Centre is well maintained and meets the safe management requirements for Covid-19
• Ensure that student resources, stationery and merchandise are well stocked in the Centre
• Monitor and escalate any urgent/complex issues to management
• Any other ad hoc duties

Experience and qualifications:

• Diploma level and above
• Minimum 3 years of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries
• Proficiency in Microsoft Office and knowledge of ERP software

The Candidate to have the following traits:

• Possess good spoken and written communication skills
• Proactive with good organisational skills and time management
• Kind and nurturing approach when interacting with children
• Demonstrates conflict resolution skills to resolve challenging customer issues and feedbacks
• Adaptable and keen to work in a fast-paced environment

Company benefits:

• Medical and dental benefits
• Birthday leave
• Incentive program
• Staff discount for I Can Read lessons

Working hours:

• Wednesday to Friday from 1.00pm to 9.00pm
• Saturday and Sunday from 9.00am to 6.00pm

Oversee the planning, development, administration, implementation, monitoring and evaluation of counselling and psychological services and standards at Melrose Care (“Centre”), Children’s Aid Society (“CAS”). This includes reviewing the Centre’s SOPs pertaining to the delivery of services and recommending revisions to ensure compliance to the latest regulations and administrative procedures.

1. Responsibilities as Centre Manager, Melrose Care

• Oversee the identification, planning, development, administration, implementation, monitoring and evaluation of existing and new programmes and activities that meet the needs of the community.
• Network and liaise with relevant organizations, including schools, family service centres grassroots organisations and other agencies in promoting the Centre’s services and monitor service delivery.
• Work with the Executive Director to plan and prepare the annual financial budget for the Centre and track budget utilization.
• Prepare reports and write minutes for CAS Melrose Care Sub-Committee and when required, for CAS Executive Committee as well as for essential meetings with MSF, NCSS and related parties.
• Provide direction, supervision and guidance to the multidisciplinary clinical team and ensure compliance to regulations and administrative procedures. This includes holding internal team supervision and multidisciplinary team consultation (with appointed external experts) regularly as well as ensuring that KPIs are met.

Job Functions as Member of CAS Management Team

• Undertake the responsibility ensuring that operations of Melrose Care is in-line with the direction of the organisation.
• Build, maintain and enhance CAS culture among the team members in the Centre through the implementation of CAS’s HR, Finance and other policies.
• Work collaboratively with other heads of CAS services and departments to advance the vision of the charity.
• Lead or participate in organisation-wide project or programme as assigned by the Executive Director.
• Work collaboratively with the sub-committee in matters pertaining to financial prudence and overall governance of the service in fulfilling its mandate as a community service and as funded service by Community Chest.

About Family Service Centres (FSC):

Our FSCs are committed to providing accessible, culturally sensitive, and client-centered services to empower individuals and families to overcome challenges, strengthen relationships, and lead fulfilling lives. Whether through individual counseling, group support, or community engagement, the FSCs strive to make a positive difference in the lives of those they serve.

Responsibilities:
• Assume a secondary role in case management through providing support to case workers. To co-work with case workers in relation to clients and their family members through casework towards supporting the family’s needs.
• Support Admin Executive in performing administrative duties for the centre
• Provide logistics and administrative support of FSC programmes (e.g. group work, community work)
• Source and coordinate resources, brokering of services to meet the needs of clients

Requirements:
• Diploma in Social Work/in relevant discipline
• Minimum 2 to 3 years of work experience
• Good communication and interpersonal skills
• Proficient in Microsoft Applications (Word, Excel, PowerPoint)
• Strong organizational and planning skills.
• Good Team Player

Work Location: Taman Jurong/ Yew Tee

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Job Description:

• Handles feedback pertaining to Vocational Licencing Matters (outbound calls and emails)
• Comfortable in speaking to members of public and also provide email responses as necessary
• To work closely with both internal and external stakeholders to resolve feedback
• Familiar with common office tools such as Microsoft office, outlook etc. On-the-job training will be provided for use of internal systems
• Follows guideline on feedback handling
• To perform any ad hoc duties as assigned

Requirements:

• Diploma and above
• Ability to communicate effectively
• Experience in Customer Service is preferred
• Good attendance is expected

Salary

• $2,390/Month
• 1 July onwards $2,580/Month

Working hours

• Monday - Thursday : 8.30am - 6.00pm
• Friday : 8.30am - 5.30pm

Working location

• Sin Ming Drive

Contract Period: 1 year

EA License No.: 96C4864

Reg. No.: R22110485 SHANICE LIM XIN NI

Responsibilities

• Oversee the day-to-day operations of the Shopping Centre, ensuring optimal performance and smooth functioning.
• Build and maintain strong working relationships with tenants, contractors, and Shopping Centre landlords.
• Manage tenant renovation and reinstatement projects, including preparation, supervision, and monitoring of timelines and compliance.
• Coordinate submissions and liaise with relevant authorities and Shopping Centre landlords as required.
• Implement and oversee preventive maintenance programs to maintain high operational standards.
• Lead reconfiguration and asset enhancement projects for the mall, ensuring timely and cost-effective execution.
• Supervise and evaluate the performance of service contractors, ensuring work is completed to specified standards.
• Manage repair and maintenance tasks, ensuring contractors adhere to deadlines and quality requirements.
• Take charge of emergency management, including planning evacuations and reporting to authorities.
• Develop and monitor the department’s annual budget, managing both operational and capital expenditures.
• Undertake additional responsibilities as assigned by the company.

Requirements:

• Possess a Diploma in M&E, Building, Facilities Management or equivalent
• At least 3 years of experience in handling shopping centres
• Able to work independently and a good team player
• Excellent interpersonal and communication skills to liaise with stakeholders
• Knowledge of AutoCAD is an added advantage.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3457WYW

ClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Junior PSA: $2.5k, Senior PSA: $3k

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM. Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Summary

Responsible to work with the Real Estate Manager or higher staff in managing all aspects of a single property or portfolio of commercial, industrial or retail properties including marketing, operations and financial activities in accordance with the real estate management agreements and CBRE policies.

Responsibilities

• Using independent discretion, responds to tenant needs, ensuring that administrative and building technical staff resolve problems promptly and/or contracts for vendor services as required. Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
• Performs periodic regular property inspections. Based on independent review and assessment, recommends to clients and/or approves on client's behalf the alterations, maintenance and reconditioning as necessary. Contracts for and supervises vendor services as required.
• Manages and gives approvals for accurate payment of vendor invoices on behalf of the property owner in compliance with the management agreement and CBRE policies.
• Manages the preparation of and gives approvals on accurate tenant billings.
• At owner's discretion, markets the property, showing space to prospective tenants. Coordinates tenant move-ins and move-outs, and "walks-through" spaces with tenants and tenant improvement department.
• Acts as key contact with property owners to ensure that objectives as being met. Prepares and delivers timely, accurate and complete reports.
• Develops and controls annual budgets for operating and capital expenses based on operating knowledge of the property/portfolio. Forecasts management plans and prepares monthly performance, explaining variances.
• Collects rent and pays expenses in compliance with lease terms. Obtains account receivable aging reports and independently initiates procedures to address tenant delinquencies. Prepares all required legal notices. Recommends and coordinates legal action as necessary.
• Develops business relationships through membership and participations in professional, industry/trade and civic organizations.
• Execute all areas defined as part of the Real Estate Manager job description duties in the absence of the Real Estate Manager.
• Performs other duties as assigned.

Requirements

• Bachelor's degree (BA/BS) from four-year college or university and a minimum of 2 - 4 years of related experience and/or training.
• Real Estate Salesperson license.
• Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
• Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.
• Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
• Intermediate to advanced skills with Microsoft Office Suite.
• Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
• Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:

1. Complete all required and assigned HSE training at a satisfactory level.

2. Follow all activity policies and procedures, including all HSE-related requirements at all times.

3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.

4. Report any conditions which you feel could result in an accident or injury and / or stop work if required.

About the role

We are seeking a part time centre executive to manage the operations and growth of our new I Can Read centre in Alexandra. This is a regular part time role (commitment of at least 6 months) with the opportunity to grow into a full time role.

Key Responsibilities

• Overseeing the administration of the centre​​​​​​​, including student enrolment, enquiries, registration, scheduling etc.
• ​​​​​​​Planning for centre growth, including attracting new students and promoting the centre's services
• Manage the centre's finances, including budgeting, invoicing, reporting etc.
• Establish excellent rapport with parents, children and the teachers
• Responsible for maintaining professional appearance of the centre and staff, cleanliness and safe operations

The Candidate to have the following traits

• Excellent interpersonal and communication skills (spoken and written)
• Proactive with good organizational skills and time management
• Kind and nurturing approach when interacting with children
• Adaptable and keen to work in a fast-paced environment

Requirements
Minimum diploma or above. Proficiency in Microsoft Office and knowledge of ERP software (training will be provided)

Working hours:
Flexible (maximum 5 day work week Wednesday to Sunday)

If you are passionate about education and ready to make a meaningful impact, we encourage you to apply for this exciting opportunity. Submit your application or send your resume to 96328472.

1) RESPONSIBILITIES

- Act as the primary point of contact for UPS OEMs and selected DC Key Accounts, collaborating internally to champion customers’ needs and drive outcomes.

- Create AOP for individual UPS OEMs together with HQ and regularly track progress.

- Actively pitch Hoppecke DC solutions to increase market awareness and acceptance.

- Provide prompt support to UPS OEMs or customers during project process.

- Liaising with product/technical teams from factories, regional technical team.

- Regularly update activities via CRM platform (Sales force) to track revenue and opportunities pipeline.

- Provide accurate monthly sales forecast to HOD.

Grow Through Learning Pte Ltd is a Math learning centre for 4 - 12 year old students, specialising in making concepts easier for students to understand through fun and interactive activities.

Our team strives to empower and encourage every child to be who he/she really is so as to inspire him/her to enjoy the subjects well and eventually become a self-directed learner.

Job Highlights:

• Supportive environment for managers & teachers.
• Curriculum, lesson plans and worksheets are provided, so teachers can focus on delivery of lessons.
• Training and coaching are provided to help managers & teachers with personal and professional growth.
• Strong teamwork in sharing teaching pedagogy and feedback.

Teacher Role:

• Understand & assess student’s conceptual understanding, interests and gaps.
• Plan and coach them with engaging lesson plans.
• Develop a positive and encouraging classroom environment.
• Build strong rapport and relationships with students and parents.
• Monitor student’s learning progress and provide regular feedback to parents or guardians.
• Share and discuss curriculum planning, teaching pedagogy and methods.
• Support and cover teachers who are absent.

Assistant Centre Manager Role

• Support in all duties necessary for the smooth day to day running of centre operations.
• Build strong rapport and relationships with fellow teachers, parents and students.
• Respond promptly to new enquiries from parents, with understanding of the centre’s curriculum and classes.
• Manage the scheduling of lessons and trial classes effectively.
• Proactive in listening and resolving customer issues.
• Ensure timely and accurate processing of all transactions.

Requirements

• Cheerful personality and passionate about working with teachers, parents and students.
• Strong communication and interpersonal skills.
• Good spoken and written English.
• Competence and interest in Mathematics. Understanding of the MOE syllabus will be an advantage.
• Well organized, meticulous and responsible
• Willing to learn with a positive attitude
• Committed to a permanent stint at the centre
• Working at least 3 weekdays and 2 weekends
• Fresh graduates are welcomed to apply

Working Hours:

Any 3 weekdays

· Mon: 1130am – 730pm

· Tues: 1130am – 730pm

· Wed: 1130am – 730pm

· Thurs: 1130am – 730pm

· Fri: 1130am – 730pm

· Sat: 9am- 5pm

· Sun: 9am – 5pm

Hegen is a fast-growing company specialising in mother and baby products and with a mission to enhance the breastfeeding journey and help ease the transition into parenthood with meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative and practical solutions for time-strapped parents.

THE ROLE – Manager, Hegen Lactation Centre

Hegen offers an opportunity for a dynamic individual who is passionate about supporting mothers and babies, fostering business development, and contributing to the positive impact aligning with Hegen's mission to serve 100 million mothers worldwide. You will be instrumental in spearheading and shaping the business channels and strategies for Hegen Lactation Centre (HLC). Your responsibilities will involve implementing creative strategies and collaborating with various stakeholders to propel both commercial success and community engagement.

Responsibilities:

• Develop and lead strategic plans to grow HLC by working closely with Commercial, Marketing, in-house lactation consultants and executives to curate service offerings for Hegen customers (B2C/B2B)
• Manage the operations of HLC by ensuring that it meets the planned objectives, enabling the business to achieve commercial targets and drive strong brand awareness
• Identify potential partnerships and initiatives to expand the business channel(s) and drive greater awareness towards the adoption of HLC services
• Create programme and campaigns to inform and educate target audience about HLC services
• Ensure continuous delivery of best-in-class and seamless customer experience
• Lead a team of Lactation Consultant(s) and business operations team to reach commercial success
• Spearhead planning of HLC outreach (i.e babyfairs) to build rapport and educate customers on HLC offerings
• Perform and leverage research and competitors’ analysis to develop competitive business strategy, such as programme offering, pricing strategy and benchmarking
• Analyse and study industry trends on breastfeeding, lactation and healthcare information to bring new and latest insights with feasibility into HLC

Requirements:

• At least 3 years’ experience in a business development/corporate sales/business center function with P&L responsibility
• Strong business acumen, critical thinking, and the ability to formulate actionable insights and recommendations to drive the success of Hegen Lactation Centre (HLC)
• Exceptional leadership and team management skills, fostering a collaborative work environment
• Demonstrated capability to build strong relationships with both internal and external stakeholders
• Excellent presentation skills, enabling effective communication to inspire and influence
• Willingness to commit on Saturdays whenever possible to support HLC operations
• Motivated by the Hegen’s mission, driven by purpose, and a sincere desire to make a positive difference to the Hegen community

Please provide a short write-up on why you would like to join our team in your CV. You may also send us an email with the write-up and CV at [email protected]. Only shortlisted applicants will be notified.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza or Singapost Centre

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesdays to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Responsibilities

• Assist with the daily operations of the Centre in accordance to standards set
• Preparation of reports and forms
• Client management
• Administrative duties
• Handle other ad-hoc duties as assigned

Job Requirements

• Diploma in Business Management with a minimum of 2 years of working experience
• Experience in/knowledge of the early intervention sector will be an advantage
• Proficient in MS Office (Word, Excel, and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task
• Self-driven
• Passionate about impacting young lives
• Able to work weekends

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza or Singapost Centre

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesdays to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

To lead the nursing team and related healthcare workers in the ward, and be responsible for the day-to-day operational work flow in the Nursing Department.

• Is responsible for the compliance of all nursing standards as stipulated by MOH and SNB.
• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care. Ensures quality audits and planned and conducted periodically. Follow up with areas of corrective improvements.
• Ensures written policies and procedures and work process are available and up to date to guide the provision of nursing care.
• Monitor the smooth transition of the residents from acute to chronic care and back to the community, where possible.
• Direct care of the residents to ensure compliance to standards.

Job Requirements:

• Diploma / Degree in Nursing
• Registered Nurse with Singapore Nursing Board
• At least 2 years relevant experience in surpervisory roles
• Good public relations and communication skills
• Proficient in Microsoft Words, Excel, Power Point and Outlook
• 5 days work week on roster

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

We’re looking for an enthusiastic and customer-oriented Experience Center Manager to lead the operations of our brand's flagship center. This role focuses on delivering exceptional customer experiences, driving brand engagement, and ensuring efficient daily operations.

Key Responsibilities

1. Customer Experience Create a welcoming environment aligned with the brand’s identity.
   Engage customers with product knowledge and benefits.
   Address feedback and ensure a positive experience.
   
2. Operations Oversee inventory, equipment, and facilities.
   Ensure cleanliness, safety, and operational efficiency.
   Manage supplier and vendor relationships.
   
3. Team Leadership Recruit, train, and motivate staff for excellent service.
   Set goals and provide performance feedback.
   Foster a collaborative work culture.
   
4. Sales & Marketing Promote products and educate customers to drive sales.
   Organize events and campaigns to boost engagement.
   Monitor and report sales and customer trends.
   
5. Brand Representation Act as the face of the brand in-store.
   Host events to build brand awareness and loyalty.
   Align initiatives with broader marketing strategies.
   
6. ReportingTrack sales, inventory, and customer data.
   Analyze trends and suggest improvements.
   Provide regular performance updates to management.
   

Requirements

• Degree in Business, Retail, Hospitality, or related fields.
• Experience in retail or hospitality management, preferably F&B.
• Strong leadership and interpersonal skills.
• Passion for health and sustainable food products is a plus.
• Proficiency in inventory and point-of-sale systems.

• UPS Design Solution
• Colocation projects in the region

About Our Client

My client is a reputable data center in the APAC industry, known for providing smart and energy-efficient solutions using advanced technology like AI tools and custom-built chips. They stands out with its focus on green energy, reliable systems, and flexible cloud options, supported by strong global research and innovative designs.

Job Description

• Lead the analysis of customer strategies and requirements within the data center energy sector in the Asia-Pacific region.
• Drive insights into industry trends and emerging opportunities, support field offices in identifying key focus areas and strategic paths, and provide guidance to product teams to enhance competitiveness at different stages.
• Analyze market trends and customer challenges, execute strategic plans, and collaborate with product teams to define regional product advantages and establish industry leadership.
• Engage deeply with customer operations and business processes, position as a trusted advisor, and provide actionable recommendations to support their growth and development.

The Successful Applicant

• Degree holder in Electrical engineering/ Automation/ Power electronics, or equivalent
• 8 years+ experience with the energy solutions, and core products related to power supply and cooling systems for large-scale data centers.
• Product planning or development of UPS or cooling systems for data centers.
• Designing power supply or cooling systems for large scale data centers.

What's on Offer

Attractive package and regional exposure will be offered to the right candidate .

Contact

Hazel Choi (Lic No: R24122391 /EA no: 18S9099)

Quote job ref

JN-012025-6645369

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

Our client is a company that is revolutionizing operational efficiency by addressing manpower challenges with innovative solutions. With their groundbreaking technology already making a significant impact in over 30 countries, they are experiencing continued growth. As they continue to grow, they are seeking a Service Manager to join their team.

Key Responsibilities:

Team Leadership:

• Lead and manage a team of field technicians, fostering a positive and productive work environment.
• Provide coaching and training to team members on technical skills, safety protocols, and customer service best practices.
• Conduct regular performance evaluations and support career development for team members.

Field Service Operations:

• Oversee field service activities to ensure timely and effective servicing of robots and machinery.
• Actively participate in servicing and troubleshooting machines as needed, demonstrating hands-on technical expertise.

Customer Relationship Management:

• Build and maintain strong relationships with customers, ensuring their needs are understood and met.
• Address customer inquiries and concerns promptly, providing solutions and ensuring high levels of satisfaction.

Technical Expertise and Support:

• Provide technical support to team members and customers, leveraging deep knowledge of robotic systems and machinery.
• Stay updated on the latest industry trends and technologies to enhance service offerings.

Data Management and Reporting:

• Comfortable working with numbers, analyze service metrics to identify trends, areas for improvement, and opportunities for efficiency.
• Prepare and present regular reports on service performance, customer feedback, and team productivity to management.

Process Improvement:

• Identify opportunities to improve service processes and implement best practices to enhance operational efficiency.
• Collaborate with other departments to ensure seamless service delivery and customer satisfaction.

Requirements:

• Bachelors degree in Engineering, Technical Management, or a related field; relevant certifications are a plus.
• A minimum of 3-5 years of experience in field service management, preferably in robotics or automated systems.
• Proven leadership skills with the ability to motivate and develop a technical team.
• Strong technical aptitude and problem-solving skills, with hands-on experience servicing machinery.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Proficient in data analysis and comfortable using service management software.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

EA Personnel Number: R1326341 Ng Zhenyu

Our company is searching for a motivated and experienced a service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.

Responsibilities:

• Supervising day-to-day operations in the customer service department.
• Responding to customer service issues in a timely manner.
• Creating effective customer service procedures, policies, and standards.
• Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
• Implementing an effective customer loyalty program.
• Maintaining accurate records and documenting all customer service activities and discussions.
• Assessing service statistics and preparing detailed reports on your findings.
• Managing the approved budget of the customer service department.

Qualifications:

• Proven experience in a customer service position.
• Proficiency in Microsoft Office
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Excellent leadership and interpersonal skills.