Job Responsibilities :

• Perform banking services and attend to clients’ inquiries
• Prepare KYC reports and other periodic reports
• Review and assist in risk attribute assessments
• Assist in dealing with client’s trade orders and cross check for other CSM’s trade orders
• Support Team Head in management duties

Job Requirements :

• Minimum a Bachelor’s Degree in Business Administration/Banking and Finance or any relevant discipline
• 5-8 years’ experience in financial industry
• Good knowledge of relevant financial products
• CACS, CFA preferred
• Effectively bilingual in English and Mandarin as the role requires communication with Chinese speaking colleagues in Hong Kong and Taiwan

Position Overview

As Assistant Manager, you would be responsible for assisting in the daily management of activities and services of The Autobus continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities

A. Leadership of the Outlet

1. Attend departmental meetings, line-ups, and other training as scheduled
2. Lead a small team and manage people with sensitivity and openness.
3. Be aware of clientele mix, seasonal periods, and festivities and make recommendations to management for competitive analysis and budgeting purposes

B. Maintain Guest Experience

1. Provide guests with an enjoyable and expertly served dining experience
2. Maintain complete knowledge of restaurant layout, SOP, proper table set-up etc.
3. Be familiar with all restaurant offerings to respond to guest inquiries accurately
4. Handle guest complaints following the instant pacification procedure and ensure guest satisfaction

C. Maintain Hygiene, Safety and Standards

1. Review findings from the audits conducted by the F&B Supervisor in relation to the hygiene, waste management, Standard Operating Procedures (SOPs), Workplace Safety and Health (WSH) policies and procedures etc
2. Identify operational challenges and deficiencies and work with relevant parties to formulate necessary action plans to improve operational efficiencies

Talent Profile

1. Minimum 2 years of supervisory experience in formal restaurant service

-5.5/6 day work week

-Fast Career Progression

Prerequisite:

Open-mindedness

Team player

Willingness to learn

$2600-$3200 - Service Captains

$3600 and up - Assistant Restaurant Manager

$4500 and up - Restaurant Manager

About the Company

Deutsche Telekom Global Business Singapore Pte Ltd is the international B2B division of Deutsche Telekom. We are addressing the network and connectivity requirements of globally operating companies through the design, implementation, and management of secure custom-designed solutions and related managed services ‒ whether it's SD-WAN, LAN infrastructure, Unified Communication & Collaboration, or Security (including SASE).

We help our customers build future-proof foundations for their digitalization strategies. Through a consultative and vendor-agnostic approach ‒ backed by the most comprehensive partner ecosystem in the industry ‒ we ensure that our end-to-end solutions perfectly match our customers' business needs, providing them with the flexibility to grow. With decades of experience, we know how to operate networks and deliver connectivity globally.

About the Job

We are looking for an Account and Service Delivery Manager with strong customer service orientation, drive and passion to help enterprise customers achieve their digital transformation goals.

You will help to establish Deutsche Telekom as a critical business partner, building a sustainable reputation around our solutions and in the way we do business and drive our growth in the Asia region. This business-critical role develops corporate relationships, drives growth opportunities and delivers positive outcomes for our customers and organisation. It will also significantly contribute and influence the overall sales strategy to succeed in Asia.

This is a great opportunity for a high achieving individual with the ambition and talent to grow their career within a leading global telecommunications company.

What will be your responsibilities:

· Strategically developing sales and account strategies for new key accounts and Global accounts;

· Steering the preparation of quotations and assuming responsibility for the entire sales cycle, from needs analysis through to steering after sales activities;

· Negotiating and concluding contracts at top management level;

· Strategically improving customer relationships; preparing for and following up on interactions with customers;

· Planning and carrying out measures to support, retain, and win back customers;

· Coordinating project/sales teams and functional units;

· Actively advising customers on and selling products, services, and complex, client-oriented solutions;

· Acting as a point of contact for the top management level regarding all contract- and product-related issues.

· Ensuring the entire service delivery process the best possible use and performance of the system for the customer; managing the entire life cycle of a service;

Highlighting the delivery performance in terms of professionality, quality, and costs, and agreeing quality and efficiency improvement measures;

· Taking account of additional legal, regulatory, country specific security-relevant requirements;

· Assuming responsibility for performing and complying with service level agreements through continuous monitoring of the KPIs and for initiating corrective actions;

· Holding SLA review meetings with customers on a regular basis;

· Acting as lead incident, lead problem, and escalation manager; Coordinating solutions to problems and settling disputes with relevant functional units;

· Assuming responsibility for conducting performance discussions with service providers and deriving measures to improve performance;

· Preparing service provider reviews by analyzing reports and devising templates, reports, and concept proposals.

· Managing complex projects;

· Any other tasks as assigned.

Profile of candidate

• Track record of managing global client relationships with identified opportunities for upselling and cross-selling;
• Strong understanding of TC services (SD WAN, SASE, Unified Communication & Collaboration, IPVN and other telecommunication products & Solutions) and in optimizing service delivery processes for efficient and effectiveness
• Excellent verbal and written communication to facilitate clear interactions with clients, partners and functional groups
• Proficient in prioritizing tasks to meet deadlines and service level agreements
• Flexible in responding to changing client demands and unexpected challenges
• Strong skills in managing and resolving conflicts that may arise during service delivery
• Team player, able to work effectively cross functionally with senior management and with local and cross border team members
• Excellent presentation and negotiation skills.
• Strong desire to win.

Other Requirements:

• Account Management and Service Delivery experience of minimum 10 years
• Preferably a varsity degree in engineering, business or economics
• Mandatory skills:
• Master Project Management (PMP/PMI)
  • ITIL4 Foundation

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

Job Title: SAP ERP Service Delivery Manager

Job Description: SAP ERP Service Delivery Manager is responsible for overseeing the delivery of SAP services to clients, ensuring high levels of customer satisfaction, and managing the performance of the service delivery team. This role involves coordinating with various stakeholders, managing budgets, and ensuring that service delivery processes are efficient and effective.

Pre-requisites requirement:

• Must have experience in managing SAP ERP AMS projects.
• Must be equipped with any SAP modules (with certifications) and deep knowledge in any modules, e.g. FICO, HCM, SD, MM, WM, PP, EWM, etc.
• Must have experience in supporting pre-sales. Able to engage and manage customer independently.
• Must have experience in S/4HANA support.
• Logical and structured thinking.
• Motivated to learn new technology.
• Cloud experience.

Responsibilities:

• Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.
• Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.
• Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.
• Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.
• Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.
• Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.
• Implement best practices and continuous improvement initiatives to enhance service delivery processes.

Requirements:

• Must have more than 10 years of relevant experience in any SAP modules with 4 years as a Service Delivery Manager
• Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.
• Has experience in S/4HANA or cloud implementation
• Motivated to learn new technology
• Working in tight deadlines and short notice is very common
• Readiness to learn and deliver additional modules

Why Join Us
At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We are seeking qualified high performing professionals to join in our Assurance (IPO) service line. You will be involved in providing assurance services (IPO) to our global clientele. You will have the opportunity to develop your technical knowledge and work with businesses across multiple industries.

Responsibilities:

• Lead and manage fieldwork on client sites including liaising with other departments to ensure the smooth delivery of the audit process.
• Review and evaluate risk, document and assess key controls, document and assess process flows and identify significant accounting issues.
• Demonstrate expertise in primary accounting frameworks and in related financial reporting matters.
• Identify, prepare and participate in proposals for new clients and projects.
• Gain a comprehensive understanding of client operations, processes, and business objectives and utilize that knowledge on engagement
• Identify areas requiring improvement in the clients business processes and possible recommendations and prepare and deliver Management Letter to be provided to the client.
• Coach other team members through sharing experience and knowledge appropriately.
• Adhere to the highest degree of professional standards and strict client confidentiality.
• Provide guidance to newly public and private clients on accounting, financial reporting and internal control matters, among other areas.
• Stay connected to market trends to think through future innovative solutions
• Guide integration of overseas resources to drive efficient execution.
• Develop, maintain and leverage internal contacts.

Requirements:

• A degree in Accountancy or equivalent professional qualification in Accountancy
• At least 3 years of external audit experience
• Good command of the English language
• Recognised team leader with good interpersonal skills
• Proactive in problem-solving and client management
• Experience in financial reporting and SGX requirements of IPOs an advantage

You will lead the Managed Services team. Will need to focus on maintaining good relationships with clients and improving the company's services to fulfil the client requirements. An SDM will have both technical and administrative role where they help resolve technical problems and manage team performance.

An SDM is responsible for the planning, management, coordination and financial control of a project. He/She has to ensure the project is completed on time and within budget and the project's objectives are met. SDMs’ oversee the overall flow of the project to ensure the desired result is achieved, different interests involved are satisfied and the most efficient resources and methods are used.

KEY RESPONSIBILITIES

• To manage the overall activities of the whole Services support team, schedules the activities and staff rosters, provides instructions and reports to The Company on a regular basis and highlights critical issues requiring The Company’s decision.
• To provide an overall control layer to the delivery of the Managed Service, ensuring that the ITIL based processes and procedures are agreed & adhered to within the scope of the service. The SDM also acts as the single point of contact for the service, allowing the Customer access to information and actions regarding service activities.
• The SDM shall work with any external project teams which may be engaged by The Company from time to time for any adhoc projects for the purpose of ensuring operations continuing to be smooth and process and systems documentations to be updated if necessary.
• The SDM will own the service provision and provide a primary point of contact to the Customer for all service-related issues.
• The SDM will drive implementation and on-going adherence to the ITIL processes, including customer service improvements.
• The SDM will manage service delivery to ensure the maintenance of a fully functional, reliable, and secure IT environment, and continuous service improvement within the scope defined in the services above.
• The SDM will ensure a co-ordinated approach is taken to the delivery of all services including the management of interdependencies and risks.
• The SDM will ensure incidents, major or otherwise, are resolved according to agreed service levels and in accordance with agreed processes. The SDM will co-ordinate the activities between the managed service team and third-party vendors in the resolution of such incidents.
• The SDM will perform management of change to the assigned live environments while maintaining the accuracy of associated systems documentation.
• The SDM will Report on service delivery through the provision of monthly service review reports and incident reports as agreed.
• The SDM will provide advice and guidance on any matters relating to The Company IT environment.
• The SDM will Maintain satisfaction with the service delivered to the user community and the business. This will include the management of complaints and acting as an escalation point when appropriate.
• The SDM will ensure a shared process and procedure documentation is maintained, either in a service Operations Handbook or in Knowledge Base articles. These will be shared documents between The Company and The Supplier. The SDM will be responsible for ensure the documentations completeness, accuracy and in a timely manner.

JOB REQUIREMENTS

• Able to demonstrate the ability to undertake the above responsibilities
• A passion for Service Improvement
• Experienced Service Management professional
• ITIL Qualified
• Previous experience as a Team Lead or demonstrable experience in leading virtual teams
• Experience of managing 3rd parties and 3rd party delivered services
• Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines
• Excellent leadership and people management skills
• Excellent written and verbal communication skills
• Willingness to support and mentor junior staff
• Excellent customer facing/customer service skills
• Able to work under pressure and meet deadlines
• Able to demonstrate a high degree of flexibility including shift and out of hours working
• Excellent organisational skills
• Able to manage sensitive and sometimes confidential information
• Self-motivation and able to take responsibility
• Able to manage and prioritise and tasks and time efficiently
• Able to demonstrate initiative and a proactive approach to daily tasks

Qualifications:

• Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

Our client is renowned luxury hotel architecture firm seeking a highly skilled and experienced Senior Manager to lead our MEP Technical Services team. The ideal candidate will have a strong technical background in Mechanical, Electrical, and Plumbing (MEP) systems, coupled with excellent leadership and project management skills. This role will be responsible for overseeing the technical delivery of MEP services across a range of projects, ensuring compliance with industry standards and client requirements.

• Provide Technical Services Advisory to ensure adherence to Design Brand Standards for new-build, conversion, re-branding and refurbishment projects from the design stage through to hotel opening.
• Prepare engineering services briefs for new project, review and comment on consultants designs for efficiency, appropriateness in design and operational issues.
• Provide engineering input/advice for due diligence process on potential new/conversion and/or renovation of existing hotels and conduct pre-opening reviews relative to Brand Standards.
• Conduct regular and periodic site visits to assigned projects for the purposes of ensuring compliance with Brand Standards.
• Conduct technical inspections as required of potential or existing properties and complete Property Improvement Plans (PIPs).
• Review design and construction standards periodically and contribute to the process of maintaining the Brand Standards in line with the sustainable technologies.
• Provide advice and direction to Hotels DOEs on Standards and Procedures, Fire, Life & Safety and Environment issues.
• Identify, develop, document and implement sustainability initiatives related to decarbonization, waste management, energy and water efficiency efforts.

Job Skills

• Demonstrate leadership capabilities and team player.
• Strong work ethics and excellent learning/work attitude, independent and can perform without much supervision (hands-on).
• Organizational adaptability & versatility in managing across different cultures.
• Excellent in written & verbal presentation skills.
• Responsible for the effective implementation in your respective service units.
• Good interpersonal skills to relate well with all various stakeholders.
• Strong passion for Sustainability, ESG and process implementation
• Ability to work under pressure and meet challenging deadlines.
• Understanding of good construction, technical practices; keen eye for details.

Requirements:

• Minimum 8 to 12 years experience in a lead role in consultancy or hotel technical services. Experience in hospitality projects will be an added advantage.
• A degree in Engineering, Architecture, or a related field, preferably with a focus on design, construction, or technical services.
• Recognised professional qualification in mechanical or electrical engineering or related discipline.
• Familiarity with sustainability programs including Green Mark, LEED, Earthcheck etc
• Experience in energy and sustainability technology identification and implementation would be an advantage
• Good understanding of design and construction standards to ensure processes are in compliance to Brand Standards
• Proactive team-player, independent and able to work under pressure in a fast-paced environment

Interested candidates, please send your CV to: [email protected] or click to APPLY

Gemini Personnel Pte Ltd

EA License number: 23s2015 | EA Registration number: R24120181

• Be the direct focal point and direct link with customers on all customer issues (Be the Voice of Customer
• Provide strong leadership in customer related issues
• Oversee the Operation and Customer Service function of the Company
• Ensure smooth coordination between the Operation & Customer Service team for on time delivery
• Responsible for service and product quality assessment including attending to customer's feedback/ service complaints to determine any critical service failure point.
• Maintain a high degree of account management and control
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality, timely delivery, and support.
• Other responsibilities that may be delegated or stipulated by Management.

Requirements:

• At least a diploma or degree in any field
• Operational ability in a diverse environment
• Exceptional customer-facing skills
• Readiness to demonstrate a proactive attitude.
• Excellent verbal and written communication skills.
• Working experience of more than 3 years with managerial or supervisory experience

Responsibilities

• The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support.

• The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business units, in particular with all Lines of Service.

• Ensure Incident Management processes are followed effectively (ie SRT’s escalation and notification).

• Process management and co-ordination for PI’s and RCA’s for incidents affecting their respective customers, in conjunction with the Problem Management Co-ordinator, ensuring the appropriate Business’ implement actions to prevent reoccurrences of the same issue.

• Monitoring service delivery and Service Level Agreements (SLAs), ensuring that obligations are met, issues escalated and prioritised.

• Co-ordinating Change management activities as required.

• Working in conjunction with Service Lead to identify, implement and drive service improvements to increase customer satisfaction.

• Assist the Service Lead with resource demand forecasting to effective delivery of end-to-end services

• Work in conjunction with the Service Lead to identify, implement and drive service improvements to increase customer satisfaction.

• Work with Business to integrate new, enhanced and existing service offerings for the account.

• Supply input to the customer Annual Technology Plan.

• Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business.

Requirements

• Minimum - Bachelor’s Degree in Information Technology/Information Systems/Computer Science, Business IT or other equivalent university degree.

• At least 5 – 6 years of IT Outsourcing experience in the combination of the following fields:

• Technical Infrastructure implementation,

• Project management skill set,

• A full and broad understanding of the IT Outsourcing Services and operation coordination skill set

• People management skill set

Licence no: 12C6060

Responsibilities:

• Oversee and manage the day-to-day operations of the Channel Operations team,
• Develop and implement strategies to optimize channel efficiency, improve workflows, and meet organizational objectives.
• Monitor team performance and provide regular feedback, coaching, and mentoring to ensure professional growth and high performance
• Collaborate with stakeholders (E.g. public agencies) to address operational challenges, gather insights, and support cross-functional initiatives.
• Prepare and present regular reports on team performance, KPIs, and improvement opportunities to management.

Requirements:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• At least 5 years of experience in operations management, with 2 years in a supervisory role.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

About Family Service Centres (FSC):

Our FSCs are committed to providing accessible, culturally sensitive, and client-centered services to empower individuals and families to overcome challenges, strengthen relationships, and lead fulfilling lives. Whether through individual counseling, group support, or community engagement, the FSCs strive to make a positive difference in the lives of those they serve.

Responsibilities:

• Provide counselling, programme and case management services
• Conduct talks, workshops and training etc

Requirements:

• MUST possess minimum Degree in Social Work
• 3 to 5 years of experience in social work / counseling
• Preferably with specialist skills training in family violence, family and marital therapy
• Good communication & interpersonal skills

Work Location: Choa Chu Kang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Responsibilities:

• Managing deployment, rostering and attendance records for all UFS Employees.
• To monitor CCTV and alarms for all sites.
• Respond to system alarms and fault indicators in accordance with protocols.
• Manage and administer the keys and electronic access system for card accesses and provisions, access transaction reports, in accordance with compliance requirements.
• Perform security duties, access control, patrolling and crowd management for events when needed.
• Attend and respond to enquiries through emails and calls.
• Conduct physical patrols of the premises when needed.
• Support and respond to any security incidents, assist to evacuate and escalate in accordance to standard protocol and relevant departments respectively.
• Assist the Operations Team for any internal investigation when required.
• Perform the functions of Security Concierge Officers when required.
• Acquires good understanding of the all the sites' Security Manuals, Access Control procedures and Security Standards.
• Overseeing, recruitment and covering for Manpower Shortfall.
• Assisting Operations Team in planning & managing site deployment.
• Preparation of different operational reports.
• Preparation of daily, weekly, monthly compliance summary reports
• Overseeing compliance matters.
• Assist in other duties as assigned by General Manager.

Requirements:

• Must have valid PLRD Security Officer License with RTT (Minimum SSO Rank)
• Proficiency in Microsoft Office software is a must
• Must be tech-savvy
• Must be able to commit to rotating shifts
• Experience in Control Room functions is a Bonus

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

• Overseeing the customer services teams
• Training and managing Customer Service Assistants and Representatives
• On-boarding and training new employees
• Setting customer satisfaction targets and working with the team to meet targets consistently
• Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs
• Creating customer loyalty programs to increase revenue and improve client retention
• Establishing customer service policies and procedures
• Staying updated on developments in the customer services field

My Gym Centre Lead

MY GYM has developed an extraordinary program and facilities devised to help children 8 months thru 8 years of age develop physically, cognitively and emotionally.

We have over 320 locations in more than 30 countries offering structured, age-appropriate, weekly classes that incorporate music, dance, relays, games, special rides, gymnastics, sports and more. My Gym’s programs are Award Winning. We are looking for a Centre Manager who is GREAT in Motivating Teams, fun, energetic and GREAT WITH KIDS.

We love what we do! Come join us!

Job Requirements:

• Experience working as a supervisor and leading a team for a minimum two years is a MUST.
• Experience working with children aged 8 months to 8 years old. You will plan and execute many programs that incorporate beginning gymnastic skills and many fun activities.
• Fun, Energetic, Strong communication skills, a good command of English and the ability to carry simple tunes is important.
• Previous experience in preschool education, gymnastics, speech & drama or sports & fitness programs for children is a definite plus.
• Good remuneration package will be provided to the right candidate.

If you think that you possess the above qualities and would like to make a difference in the lives of children, send us your CV to [email protected] . Do include your last drawn and expected salary.

Please note that only suitable candidates will be notified.

Our client is a sport education center. Due to their current expansion plan, they are looking for a Senior Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Develop and execute marketing strategies aligned with business goals and target audiences.
• Stay informed on marketing trends, conduct competitive analysis, and explore new digital platforms and communication techniques.
• Collaborate with internal teams to create strategies that drive business growth.
• Plan and manage multi-channel digital campaigns, including SEM, social media ads, email, and content marketing.
• Work with external vendors and media agencies on campaign execution.
• Analyze and report on campaign performance, providing actionable insights.
• Create campaign assets for platforms like Facebook, LinkedIn, Google Ads, and TikTok.
• Develop monthly/quarterly social media plans and advertising strategies to achieve business objectives.
• Manage the social content calendar for platforms including Facebook, Instagram, TikTok, Twitter, LinkedIn, and YouTube.
• Create and post engaging content; capture photos and videos of gymnasts as needed.
• Monitor and analyze social media and campaign performance, providing optimization recommendations.

Job Requirements:

• Minimum 4 years of sales and marketing experience.
• Strong content creation and copywriting abilities.
• Proficient in English (written and spoken); familiarity with Adobe Premiere Pro, Photoshop, or Illustrator is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Our client is a sport education center. Due to their current expansion plan, they are looking for a Senior Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Develop and execute marketing strategies aligned with business goals and target audiences.
• Stay informed on marketing trends, conduct competitive analysis, and explore new digital platforms and communication techniques.
• Collaborate with internal teams to create strategies that drive business growth.
• Plan and manage multi-channel digital campaigns, including SEM, social media ads, email, and content marketing.
• Work with external vendors and media agencies on campaign execution.
• Analyze and report on campaign performance, providing actionable insights.
• Create campaign assets for platforms like Facebook, LinkedIn, Google Ads, and TikTok.
• Develop monthly/quarterly social media plans and advertising strategies to achieve business objectives.
• Manage the social content calendar for platforms including Facebook, Instagram, TikTok, Twitter, LinkedIn, and YouTube.
• Create and post engaging content; capture photos and videos of gymnasts as needed.
• Monitor and analyze social media and campaign performance, providing optimization recommendations.

Job Requirements:

• Minimum 4 years of sales and marketing experience.
• Strong content creation and copywriting abilities.
• Proficient in English (written and spoken); familiarity with Adobe Premiere Pro, Photoshop, or Illustrator is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline: - Serve all with Love
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

You will work alongside the Nursing Leaders to deliver patient-centred and compassionate nursing care to our patients in the Endoscopy Centre.

Your key responsibilities are:

• Ensure that proper endoscopy and operating room techniques are performed in the assigned area.
• Assist doctor(s) during endoscopy/ anaesthesia procedures and patient examinations. Ensure that appropriate documentation is done.
• Support efficient turnover of both elective and emergency procedures/operations in the assigned procedure or operating room.
• Provide safe patient care within her designated area.
• Ensure collect billing.
• Participate in the review nursing protocols, policies and procedures for continuous improvement.

How to Succeed

• Strong team-player, self-starter with strong sense of initiative, agility and perseverance in starting and building a strong culture in performance & engagement.
• Able to commit to 5.5 days work week (Saturday half day) and work on-call duties when required.
• Possess either a Diploma or Degree in Nursing with a valid Singapore Nursing Board license.
• Entry level candidates are welcome to apply.

Highlights

• Shuttle bus services from Bishan and Caldecott MRT.
• Subsided staff meals.
• Course sponsorship for career advancement/ progression.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

You will be assisting the Centre Instructor in ensuring the smooth operation of the Centre.

Your key areas of responsibility will include, but are not limited to the following:

• Guiding students
• Marking & recording of worksheets
• Packing of worksheets
• Administrative work
• Maintain cleanliness of the centre

Requirements:

• Must be fully vaccinated
• GCE “O” level holders & above
• Able to work on Mon, Tue, Fri 3pm-8.30pm & Sat 10-2pm
• Enjoy working with children

ROLES AND RESPONSIBILITIES

As a Global Operations Centre (GOC) Support Specialist, your primary responsibility is to support network operations, server hardware and alerts from the data centre facilities. You’ll work in a 24/7 shift-based environment, ensuring timely responses, incident resolution, and adherence to service level agreements (SLAs). Here are the key tasks:

Network Monitoring and Operations:

• Manage tier-1 network monitoring round the clock.
• Monitor the performance and health of data centre, networks and hardware systems.
• Identify potential issues and troubleshoot technical problems promptly to minimise downtime.
• Log, update, and progress tickets to resolution.
• Collaborate with cross-functional teams to deploy, repair, and maintain data centre infrastructure.

Incident Management and Escalation:

• Follow escalation procedures during critical incidents.
• Act as the point of contact for significant events or technical escalations.
• Coordinate and supervise data centre maintenance efforts, collaborating with internal and external parties.

Documentation and Communication:

• Compile daily monitoring and operational tasks into documents.
• Ensure compliance with physical security procedures, including visitor management and equipment movement.
• Maintain access logs and service reports.
• Track equipment movement in and out of data centres and warehouse facilities.

Quality Assurance and Assessment:

• Ensure subcontractors deliver quality services and meet contractual obligations.
• Conduct routine assessments of data centre infrastructure systems and critical facilities.
• Perform other duties as assigned by line managers.

SKILLS AND EXPERIENCE

• Holds a Diploma or Professional certification in Electrical, Mechanical, Computer Science/ Information Technology or possesses equivalent experience.
• At least two years of working experience in Data Centres or 24/7 critical environment management.
• Able to work shifts, including weekends and public holidays.
• Proficient in network and server hardware troubleshooting.
• Basic understanding and experience with electrical and mechanical systems commonly used in a Data Centre.
• Have working knowledge and experience with monitoring & ticketing tools.
• Possesses a working knowledge of physical IT infrastructure components.
• Comfortable working on rotating shifts.
• Demonstrates good problem-solving and communication skills.

Responsibilities :

• Understands the commercial cost/financial/budget impact of decisions to be taken, for any products/solutions to be developed, considering the overall impact to a customer proposal and recommending the appropriate solutions

• Participate in deep architectural discussions to ensure solutions are designed for successful deployment.

• Design of solution offerings including services, support, training (classroom, roundtables, webinars). Detail definition of Solution Components, Scope of Work, Deliverables, Effort Sizing and Pricing.

• Implementation planning and delivery for Proof Of Concepts (POC), Migration Services & Deployment Services.

• Work closely with the Sales team to provide full presales assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives

• Self-sufficiency in leading pre-sales activities aiming to close sales opportunities.

• Achieving reliable, timely and high-quality design and deployment work.

• Any other duties as assigned by management.

Requirements :

• Minimum 2 years of hands-on experience as a consultant with pre-sales and implementation experience.

• Minimum 3 years of solution design and/or hands-on implementation experience as a Systems Engineer.

• Wide expertise of ICT field and systems, network, storage, virtualization, and/or security.

• Experience in building and migrating applications, software and services.

• Direct experience with Cisco routing/switching, wireless LAN controller, software defined Network, Load balancer (Netscalers).

• Motivated, self-starter, with strong presentation, communication, problem solving skills.

• Ability to address, persuade and interact with senior and executive level positions as well as all levels of system end-users.

• Knowledge of Competitive Products & Technology.

• In-depth knowledge of Implementation methodologies and best practices.

Qualification :

• University Degree in Computer Science or Computer Engineering or related field.

• At least 2 years’ experience in major IT Integration / User Interaction projects involving the whole business process.

• Fluency in English.

Working Location : East Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Our client is a sport education center. Due to their current expansion plan, they are looking for a Senior Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Develop and execute marketing strategies aligned with business goals and target audiences.
• Stay informed on marketing trends, conduct competitive analysis, and explore new digital platforms and communication techniques.
• Collaborate with internal teams to create strategies that drive business growth.
• Plan and manage multi-channel digital campaigns, including SEM, social media ads, email, and content marketing.
• Work with external vendors and media agencies on campaign execution.
• Analyze and report on campaign performance, providing actionable insights.
• Create campaign assets for platforms like Facebook, LinkedIn, Google Ads, and TikTok.
• Develop monthly/quarterly social media plans and advertising strategies to achieve business objectives.
• Manage the social content calendar for platforms including Facebook, Instagram, TikTok, Twitter, LinkedIn, and YouTube.
• Create and post engaging content; capture photos and videos of gymnasts as needed.
• Monitor and analyze social media and campaign performance, providing optimization recommendations.

Job Requirements:

• Minimum 4 years of sales and marketing experience.
• Strong content creation and copywriting abilities.
• Proficient in English (written and spoken); familiarity with Adobe Premiere Pro, Photoshop, or Illustrator is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Reporting to the Senior Centre Manager/ Centre Manager (CM)/ Assistant Centre Manager (ACM)/ Senior Programme Executive (SPE), the Programme Executive (PE) works closely with the Centre in-charge to manage the daily operations of the assigned Eldercare Centre, so that it can fulfill its intended purposes as stipulated by the funders and LBSA.

Responsibilities:

Stakeholder Management

· Community Outreach – Assist in the execution of the Community Outreach Plan.

· Relationship Management - Engage community partners, build effective and sustainable

partnerships with them to serve the needs of the seniors.

· Recruitment of Members - Promote and advertise AAC programme to seniors in designate blocks

· Volunteer Management - Identify new volunteers, engage and support volunteers for activities

Day-to-Day Centre Operations

· Programmes and Activities - Assist in collecting data, planning, implementation and evaluation of

programmes

· Financial Reporting - Adhere to planned budget allocated to the Centre. Ensure proper

documentation of finance-related transactions

Other Duties

· Any other responsibilities as assigned by the SCM/ CM/ ACM/ SPE

Qualifications & Requirements:

· Related qualification in working with the elderly or in the social service sector

· At least 1 year of experience in direct operational work (especially in the area of Eldercare), such as

conducting and evaluating programmes/ activities; conducting of needs assessment

· Has some prior experience in stakeholder management, especially in working with community

partners

· Proficient in Microsoft Office

· Enjoy working with seniors and volunteers

· Good administrative skills

· Good problem solving skills

· Good interpersonal skills, a team player, yet able to work independently

· Good communications skills, preferably bilingual with dialects