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Handle day-to-day operation Meet account SLA deliverables Manage customer escalation Manage operation team and operation cost Manage partners Redefine current process to improve efficiency Daily/Weekly/ Monthly Reporting Escalation are managed and perform timely updates Ensure SLA and SLA reporting Track cost and drive cost sav...

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Assistant Manager, Customer Service & Admin

Singapore / Ssw Logistics Pte. Ltd.

Job Summary The Asst/Manager, Customer Service and Admin is responsible for achieving the highest level of Customer Service to both internal and external customers, and to provide Administration and Human Resource support to the team. Responsible for processing order information in a timely manner, system entries, proper coordination and communica...

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Customer Service & Logistics Manager, APAC

Singapore / Tate & Lyle Asia Pacific Pte. Ltd.

As Customer Service and Logistics Manager, APAC you are part of the APAC Global Operations Team and play a key role in partnering with the APAC commercial and leadership team. You are accountable for the overall performance and excellence of frontline customer services, ensuring excellent day-to-day operations and service standards. Key Responsib...

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Site Supervisor - Data Centre

Singapore / Leighton Contractors (asia) Limited (singapore Branch)

Job Duties Able to plan and make necessary arrangements for specific jobs given To conduct quality checks on work done by workers To oversee daily operations at site Ensuring that all workers comply with all safety measures required Liaise with main contractor and coordinator with regards to all matter pertaining to the project Respons...

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CUSTOMER CALL CENTRE OFFICER

Singapore / Old Chang Kee Singapore Pte. Ltd.

Job Descriptions: Answer incoming calls promptly and professionally Provide accurate information and assistance to callers Transfer calls to appropriate departments or individuals when necessary Resolving customer complaints and issues in a timely and efficient manner Maintain a positive and helpful attitude while interacting with caller...

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Data Centre Engineer

Singapore / Eames Consulting Group (singapore) Pte. Ltd.

We are partnered with an established oragnisation in search of a Data Center Engineer. 12 Hours Rotating Shift The Data Center Engineer will focus on the installation, maintenance, and management of data center hardware and infrastructure. This role is responsible for monitoring hardware performance, maintaining an accurate inventory of data cent...

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Regional Hvac/CRAC Service Manager (Data centre)

Singapore / Recruitment Alliance

Permanent, 5days, Paya Lebar Our client MNC in air conditioning and humidification system solution serving high tech industry Data center Hvac Service Manager Job scope • Lead field service engineer team in data center hvac servicing and maintenance work • Develop and implement maintenance schedules Hvac. • Conduct regular site inspections to en...

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Logistics/ Customer Service Executive - Changi Air freight Centre

Singapore / Oneglobe Consolidators (s) Pte. Ltd.

As a Customer Service Executive with the Air Freight department, the incumbent will provide proactive and comprehensive services to both Internal and External customers ensuring their requirements are fulfilled. The role is instrumental in the company's objective of service excellence. Responsibilities: Coordinate with customers and overseas ag...

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BEAUTY CENTRE MANAGER

Singapore / Sydney Beauty Pte. Ltd.

WE ARE HIRING FOR MANAGER TO OVERSEE THE BEAUTY CENTRE, ABLE TO HAVE MANAGING ABILITY, GOOD KNOWLEDGE OF BEAUTY WORK, BEAUTY PRODUCTS, AND GOOD COMMUNICATING SKILLS GOOD TO HAVE AT LEAST 2-3 YEARS OF MANAGING EXPERIENCE AND GOOD LEADING SKILLS TO BE ABLE TO MANAGE A GROUP OF STAFF AND OVERSEE THE OUTLET SALES

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Service Relationship Manager

Singapore / Yy Circle (sg) Private Limited

Job Responsibilities: - Create job posting on different social media platforms - Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs - Guide the new members on the registration process in the platform system, job requirements as per client request, payment and be...

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Customer Service Manager

Singapore / Runsun Cloud Pte. Ltd.

About Us: We are a leading global organization providing cutting-edge technology and data services to clients worldwide. As we continue to expand, we are seeking a highly skilled and experienced Customer Service Manager to lead technical support and customer service operations in Singapore. Job Summary: As the Customer Service Manager based in Sing...

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Customer Service Manager

Singapore / R & R Express Services Pte Ltd

Requirements: Fluent in English and basic mandarin Relevant experience for minimum 3 years Able to communicate with colleagues from different levels Compulsory PC skills Able to assist in Retail & Production as and when required Job Description: Attending to customers enquiry & feedbacks Assist in production where necessary...

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Call Centre Agent (HoME+)

Singapore / Singapore Red Cross Society

JOB PURPOSE The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries, managing home assessments, monitoring of c...

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Call Centre officer (Healthcare) – Ref:HC

Singapore / Jobstudio Pte. Ltd.

Job Scope: Attend to inbound calls with good manner. Provide accurate and timely information based on customer’s needs Transfer calls to respective department following customer’s request Keep records of all conversations in call centre database Provide administrative support such as preparing daily performance reports Job Requirements...

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Executive Director (Chinatown Heritage Centre)

Singapore / Woopa Travels Pte. Ltd.

About The Company Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Hear...

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Commissioning Engineer (HVAC | Data Centre)

Singapore / Adecco Personnel Pte Ltd

The Opportunity Permanent role a globally recognized leader in air-conditioning technology Work location: Northeast Region Salary up to $5500 with VB and allowances Adecco is partnering with a globally recognized leader in air-conditioning technology, headquartered in Singapore. They specialized in advanced cooling solutions for data center...

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Call Centre & Reservations Agent

Singapore / Crowne Plaza Changi Airport

As a Call Centre & Reservations Agent, you’ll deliver exceptional guest experiences by handling hotel guest inquiries and room bookings through phone calls or emails promptly. A little taste of your day-to-day Every day is different, but you’ll mostly be: Assisting hotel guests in making hotel reservations, modifying or cancelling room boo...

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Admin Assistant - Senior Care Centre

Singapore / Active Global Respite Care Pte. Ltd.

Job Description: Responsible in clients' registration and scheduling of appointments. Assist to handle and resolve clients' complaints. Ensure the smooth operation of the front counter. Filling and documentation. Handle incoming calls. Maintain the stock of stationery. Maintain the key system. Updating of operational data. To ass...

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Customer Management Consultant (call centre)

Singapore / Persolkelly Singapore Pte. Ltd.

Responsibilities Assist manager with activities and programs Provide pre and post sales support related to product, promotions ad services Resolve customer's complain through service recovery Instill customer loyalty and retention through follow up calls Other ad-hoc duties assigned by the manager Requirements Candidate must possess...

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Support Staff, Kindergarden Care Centre

Singapore / Young Men's Christian Association Of Singapore

The Role You are responsible for supporting Programme Staff in the daily supervision of children’s safety and carrying out of the KCare Centre’s programme. Duties and Responsibilities: • Understand the duties and responsibilities of the Programme Staff • Assist Programme Staff in the daily supervision of children’s safety and carrying out of the K...

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Preschool Centre Admin (No weekends)

Singapore / Little Paddington Preschool Serangoon Pte. Ltd.

At Little Paddington Preschool, we provide a nurturing and enriching environment for young children. We are dedicated to fostering a love for learning and supporting our students and staff with a range of educational and administrative services. What you will do: Oversee and document petty cash, daily collections, and centre enrolment reports....

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Call Centre Officer (Healthcare / Woodlands)

Singapore / Rma Contracts Pte. Ltd.

Job Description Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging) Manage protocols (such as fire & emergency messages) Liaise with other department enquiries and requests Manage customers’ feedback Make accurate data entry to the CRM System and maintain records. Participate in trainings,...

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Programme Staff, Kindergarten Care Centre

Singapore / Young Men's Christian Association Of Singapore

Role Description: Your role includes ensuring safety and health standards, handling emergencies, setting up specially designed environment and implementing the Kindergarten Centre’s programme based on the Kindergarten Care's Guide provided by the Authority. Duties and Responsibilities: Responsible for the setting up of specially designed enviro...

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Contact Centre Agent (Shift, East)

Singapore / Recruit Expert Pte. Ltd.

Our client is a seasoned provider of integrated building services, engineering solutions, and energy management. Response incoming calls and respond to customer's emails Handle customers’ complaints and feedback with a good closure Ensure timely resolution by following up on cases. Requirements: GCE O Level and above At least 2 years o...

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Mechanical Engineer (Data Centre Project)

Singapore / Leighton Contractors (asia) Limited (singapore Branch)

The Mechanical Engineer is responsible for the engineering and delivery of mechanical and structural aspects of construction under direction from the Construction Manager. Their activities will involve coordinating design and construction efforts, resolving on site engineering issues and planning and tracking productivity targets. Key responsibili...

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Total 90,678 service centre manager job vacancies in Singapore