• Global Company
• Good Autonomy

About Our Client

Our client is a leading global provider of IT managed services, specializing in delivering innovative, reliable, and scalable technology solutions to businesses across various industries. Their offerings include cloud computing, cybersecurity, data management, and IT infrastructure services, designed to help organizations optimize their operations and enhance their digital transformation journey.

Job Description

• Develop and execute a comprehensive sales strategy for the Singapore and Malaysia markets, in line with the business objectives.
• Identify, target, and engage prospective clients to sell IT Managed Services solutions, including cloud computing, cybersecurity, data management, and IT infrastructure services.
• Build and maintain strong, long-lasting customer relationships, ensuring high levels of satisfaction and retention.
• Generate qualified leads, manage sales pipelines, and convert opportunities into closed sales.
• Monitor market trends, competitor activities, and customer needs to identify growth opportunities and adjust strategies accordingly.
• Lead negotiations and drive the closing of sales deals to meet or exceed revenue targets.
• Work closely with the marketing, technical, and delivery teams to align sales efforts with product capabilities and service delivery standards.
• Provide regular sales reports, forecasts, and performance updates to senior management.

The Successful Applicant

• At least 5 years of experience selling technology solutions
• Previous experience selling IT Managed Services
• Experience selling to BFSI is a plus

What's on Offer

This is an opportunity to join a global business that will reward to candidate with strong autonomy and an attractive package.

Contact

Antoine Ratajczak (Lic No: R1985336 / EA No: 18C9065)

Quote job ref

JN-012025-6638493

Phone number

+65 6416 9849

Michael Page International Pte Ltd | Registration No. 199804751N

Network Infrastructure Manager | Enterprise Network

Working arrangement: Hybrid working arrangements

Working location: Central

Salary Package: Up to $9,000 + AWS

Are you a dynamic Network Consultant seeking a role that combines technical expertise with strategic innovation? As a key member of our team, you'll be at the forefront of delivering essential enterprise-level network services. Your role involves executing initiatives that leverage cutting-edge network technologies to meet the evolving needs of forward-thinking organizations. Collaborate with team leaders and outsourced service providers to plan and deliver projects, enhancing service satisfaction and delivery.

Job Responsibilities

• Provide essential enterprise level network services
• Execute new initiatives and enhancements that result in innovative use of network technologies to meet the needs of forward-looking organisations
• Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or create new network services to enhance service satisfaction and delivery.
• Work with our Central ICT Infra capability centres to design and best fit Network solutions to existing and future infrastructure needs.
• Execute projects to deliver network services that achieve standardisation of network services across organisation to reduce operations overheads and greater satisfaction of network services.

Requirements

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 5 years of relevant working experience in designing, deploying and managing enterprise level ICT infrastructure for network services
• Good technical knowledge of network technologies as primary practice area, with knowledge in supporting technologies such as infrastructure security
• Proactive and dedicated individual with good leadership and multi-tasking capabilities
• Good communication skills, both oral and written, with the ability to present ideas and influence stakeholders

"By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Technical Service Manager

• Industry: Manufacturing / Building & Construction
• Basic Salary: Up to $5000 (Depending on experience)
• Working days & hours: Monday – Friday: 8.30am – 5.30pm
• Location: Ubi
• Benefits: AL + PB + Medical Benefits

Job Responsibilities:

• Oversee the Service Department, focusing on growth, profitability, and efficient operations.
• Manage service calls, scheduling, staffing, and inventory control.
• Collaborate with production teams and ensure smooth coordination.
• Lead and develop service staff to meet business goals.
• Build strong customer relationships and grow the service client base.
• Manage debt collection for service customers.
• Provide accurate technical advice and prepare quotations for repairs and installations.
• Communicate schedules and coordinate service crews for timely delivery.
• Maintain high-quality service standards and ensure workplace safety.
• Support preventative maintenance initiatives and business growth.
• Prepare and process invoices and service paperwork.
• Resolve customer, supplier, or operational disputes effectively.
• Notify Directors of incidents or issues and ensure compliance with company policies.

Job Requirements:

• Min. Nitec in Mechanical or equivalent will be an added advantage
• Min 3 years of relevant experience in Building & Construction OR Electrical with mechanical or technical knowledge is preferred
• Strong knowledge of the company’s products and customer service needs.
• Proficient in Microsoft Office and general computer applications.
• Prior experience in team leadership and management skills.
• Excellent time management and ability to meet deadlines.

Interested applicants please send your resume to [email protected]
We regret to inform you that only shortlisted candidates will be contacted by our consultants.
Align Recruitment Pte Ltd (20C0253)
Rei Lai Yu Wen (R2199207)

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Restaurant Service Manager

(Western Cuisine)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500 (depending on experience)

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Min. 2 years relevant experience

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description

Responsibilities

• Attend to clients’ enquiries on account-related, trading-related matters via various channels.
• Ensure a smooth end-to-end client experience to drive clients’ retention and satisfaction.
• Facilitate the proper execution of trades for clients in an accurate and timely manner.
• Perform other dealing functions such as assessing risk and preparing trade reports.
• UAT cases
• Support multiple key projects such as onboarding of new products, platform development, and other deliverables.
• Assist in any other ad-hoc tasks as assigned.
• Shift work is required.

Competence Requirements

• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Excellent problem-solving skills and attention to detail
• Proficiency in using customer service software and tools
• Knowledge of products and services offered by the company
• Relevant CMFAS papers (for license application)
• Experience in equities, options and futures products' entire trade cycle
• Knowledge of Structured Products and Fixed Income will be a plus

Position Overview:

The Service Delivery Manager for Cyber Security is responsible for managing the delivery of high-quality cyber security services to clients. This includes overseeing security operations, incident response, service level agreements (SLAs), and client satisfaction. The role involves collaborating with internal teams, clients, and vendors to ensure services are delivered on time, within scope, and meet quality standards.

Key Responsibilities:

Service Delivery Management: Oversee the end-to-end delivery of cyber security services, ensuring compliance with contracts and SLAs. Monitor service performance and resolve incidents and vulnerabilities.

Incident & Problem Management: Lead incident response, ensuring quick resolution and preventive measures for recurring issues. Track and document incidents and resolutions.

Client Relationship Management: Act as the primary point of contact for clients, building strong relationships and providing tailored solutions to security challenges. Continuously improve service delivery.

Team Leadership & Collaboration: Lead a team of security professionals, ensuring alignment with business goals and providing training and resources to enhance team performance.

Risk & Compliance Management: Ensure compliance with security standards (e.g., ISO 27001, GDPR) and perform audits to mitigate risks and close compliance gaps.

Performance Monitoring & Reporting: Monitor key performance indicators (KPIs) and generate regular reports on service delivery metrics and performance against SLAs.

Budget & Resource Management: Assist in budgeting and resource allocation to ensure efficient project completion within budget.

Required Qualifications:

• Bachelor’s Degree in Cyber Security, IT, or related field.
• 5+ years in cyber security or IT service management, with at least 2 years in a leadership role.
• Knowledge of cyber security frameworks (e.g., ISO 27001, NIST).
• Experience in security operations and incident response.
• Familiarity with security technologies (firewalls, SIEM, endpoint protection, cloud security).
• ITIL certification is a plus.

Desired Skills:

• Strong leadership, communication, and client management skills.
• Project management capabilities with the ability to prioritize tasks effectively.
• Experience with cloud security and managed security services (MSS).

Established ICT Organisation is seeking Singaporean to join in 1 Yr Project Renewable role as IT Service Delivery Manager (Project Mgmt & ITIL Service Mgmt)

Mon to Fri Office Hours

Min IT DIP with 3-5 yrs relevant IT Project work experience

Remuneration: Basic + HP Claim + Performance Bonus at the end of 1yr

Overview of role:

The service manager is a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. The service manager is required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. He/she shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

Responsibilities:

• Ensure all assigned projects are initiated and executed with proper handover/takeover
• Ensure all necessary project purchases are planned and executed
• Ensure all project billing and invoices are issued timely
• Establish and prepare maintenance agreements and plans to deliver contractual obligations to clients such as preventive maintenance plans and monthly report.
• Track and manage the all maintenance contracts and provide quality support to clients
• Provide regular project progress updates to project stakeholders, customers and internal management team
• Manage the scope definition and change control mechanism when dealing with scope creep
• Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with Organisation's management team
• Work closely with Operations teams to ensure all incidents are closed timely within the contractual service level agreement (SLA)
• Able to work with sales and operations team to identify inventory end-of-life support, pain points encountered and discuss suitable alternatives with clients
• Ensure respective vendors support and the Organisation's operations team is ready to support new contracts
• Provide concise and professional communications with customers on issues encountered
• Update monthly projects financial forecasts and improve project margins where possible to meet financial KPIs
• Adhere to best practices, techniques and standards throughout entire project duration

Our Requirements:

• Min IT Dip /Degree
• 3-5yrs IT Project Management or IT Service Delivery work experience
• Able to communicate effectively in both English & Mandarin to key stakeholders in projects
• Immediate availability or short notice will be at an advantage
• Incumbent will be subject to standard Gov OSA submission and standard project clearance.
• Possessed PMP or ITIL Service Management is a Plus Point

Technical Service Manager, Entrance Automation Solutions.

Key Responsibilities

• Lead and Inspire: Motivate and mentor the service team to achieve high performance, fostering a collaborative and positive work environment.
• Drive Business Growth: Develop and implement strategies to expand the service customer base, increase revenue, and improve service profitability.
• Deliver Exceptional Service: Oversee all aspects of service delivery, including scheduling, dispatching, and ensuring timely and efficient completion of service calls.
• Build Strong Customer Relationships: Cultivate and maintain strong, long-term relationships with customers by providing exceptional service, proactive communication, and building trust.
• Optimize Service Operations: Implement processes and systems to improve service efficiency, productivity, and cost-effectiveness.
• Champion Quality and Safety: Ensure all service work meets the highest quality standards and adheres to all relevant safety regulations.

Qualifications

• Proven Leadership Experience: Minimum 4 years of successful experience leading and managing a service team in a fast-paced environment.
• Technical Expertise: In-depth knowledge of entrance automation systems, including access control, door hardware, automatic doors

Please forward your resume to [email protected]

Responsibilities:

• Supervise the entire order processing workflow to ensure timely and accurate fulfillment of customer orders.
• Address customer inquiries, complaints, and escalations promptly with a professional, solutions-focused approach.
• Track and monitor delivery progress, providing customers with regular updates and addressing any delays effectively.
• Manage backorders, ensuring efficient resolution and clear communication with customers.
• Review and approve customer claims and credit memos within the SAP system.
• Collaborate with warehouse and logistics teams to manage outbound order volumes and deliver accurate forecasts for budgeting and manpower planning.
• Facilitate regular meetings with customers, internal staff, and cross-departmental teams to build strong relationships and address any concerns.
• Monitor and follow up on overdue payments, ensuring timely resolution while maintaining positive customer relationships.
• Travel as needed to meet with suppliers for business discussions and relationship management.
• Ensure adherence to Security Export Control regulations, including conducting customer and end-user screenings when required.
• Prepare annual sales forecasts, with quarterly revisions based on actual performance and market trends.
• Analyze monthly sales expectations, identify variances, and determine factors influencing sales trends and volume.
• Develop and present monthly KPI reports for management, highlighting accomplishments, challenges, and areas for improvement.
• Establish departmental objectives and define KPIs for team members, ensuring alignment with company goals.
• Approve staff leave requests through the system while maintaining adequate operational coverage.
• Conduct annual and semi-annual goal-setting sessions with staff, followed by performance appraisals.
• Undertake additional tasks and responsibilities as assigned by management.

Requirements:

• Diploma/ Degree in any fields
• At least 3 - 5 years of customer service, order management and delivery management
• Prior experience in managing a team
• Knowledge of SAP
• Proficient in Microsoft Excel including functions such as VLOOKUP, PivotTables, and IF functions

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Work Location: Ang Mo Kio

Responsibilities:

• Work closely with the Project Manager to ensure that the project milestones are met
• Work closely with Pre-sales team to review design, scope and effort estimation for new opportunities
• Lead a team in the project to complete the required scope on-time.
• Lead the design and architecture of cloud solutions based on business requirements and best practices.
• Oversee the deployment of cloud services and applications
• Lead cloud infrastructure provisioning, configuration, and optimization efforts.
• Collaborate with cross-functional teams to integrate cloud solutions with existing systems and applications.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Drive initiatives to automate repetitive tasks and streamline cloud operations.
• Provide technical leadership and guidance to team members on cloud technologies, best practices, and emerging trends.
• Evaluate cloud service providers and technologies to determine the best fit for organizational needs.

Requirements:

• 10 years of experience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred and may be required depending on the role.
• Experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments is essential. Proficient in cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of cloud architecture principles, including compute, storage, networking, and security concepts.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies (e.g., Docker) is a plus.
• Experience in leading a team of technical resources
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

• Supervise the Service Delivery Managers and other resources within the security services team
• Prepare and deliver the service and maintenance proposal during bids
• Formalize service requirements, cost of ownership and integrated logistic support of the Solution
• Define the architecture/organization of the service and the associated service infrastructure
• Allocate service requirements to the various actors of the organization for support
• Validate the Service Deployment Readiness
• Validate the Obsolescence Management Plan
• Responsible for the resources to deliver the services
• Ensure that the teams meet all the Service Level Agreement (SLA)

Requirements:

• A bachelor's degree in IT/Computer/Engineering Discipline
• Preferably more than 10 years of work experience in maintenance of Critical System with SLA in the management capacity
• Experience in execution of ITSM processes in an organization
• Experience in operation transition planning from project phase into maintenance phase
• Experience in managing a group of more than 20 service support staffs and sub-contractors
• Experience in delivering ILS requirements in project phase
• Good understanding of Logistic Support Analysis such as Maintenance Engineering Analysis (MEA) and Level of Repair Analysis (LORA)
• Good understanding of System Reliability, Availability and Maintainability (RAM) programme
• Experience in the System Testing, Commissioning and Warranty support
• Strong interpersonal skills, ability to effectively communicate with peers and customers on all levels
• Ability to effectively prioritize and execute tasks in an occasionally high-pressure environment
• Organized and motivated individual with good written and oral communication skills
• Good technical knowledge of Windows Server, Linux, VMware, Databases, Storage, Networking, Cybersecurity, Communication Systems will be an advantage
• Any professional certifications such as PMP/IPMA, ITIL, CCNA, etc. will be also an advantage

Responsibilities:

• Patient Registration
• Appointment booking for patients
• Frontline counter duties
• Call centre scope
• Data Entry
• Other ad hoc duties as assigned

Requirements:

• Minimum Nitec/ Diploma in any field of study
• Entry level - no related exp needed, training provided
• Open to work 2 or 3 shift preferred

*We regret to inform that only shortlisted candidates will be contacted*

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: PSA

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Our client is a well-established food and beverage company.

• Led Area Managers to achieve sales targets and ensure smooth daily operations in compliance with regulations.
• Managed tenant relationships, lease renewals, rental collections, and sourcing for vacant stalls.
• Oversaw financial performance, proposed improvements, and led renovation projects.
• Maintained quality standards and developed teams through feedback and performance evaluations.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

ROLE SUMMARY

1. Work with senior management on the planning and execution of strategies to drive innovation, technical and service excellence
2. Liaise and coordinate regular updates across business units, corporate service units and external agencies on all township, property and facility management related matters

RESPONSIBILITIES

1) Development of Strategies

• Assist in the development, and execution of Township and CoE strategies
• Assist to establish strategic priorities and convert them to quantitative and actionable plans
• Assist to define and track relevant KPIs to deliver the plans

2) Stakeholder Management

• Promote the Company’s service values (Professionalism, Integrity and Care), high performance, continuous improvement, and commitment to quality across EM Group of Companies
• Work with clients, external agencies, internal business units and corporate services units to align and execute strategic goals and plans

3) Research & Analytics

• Research and identify emerging issues and challenges related to township, property & facility management.
• Liaise and coordinate with Subject Matter Experts, Institute of Higher Learnings and other agencies to develop capabilities, identify projects, and innovations to address the issues and challenges

4) Other Duties

• Perform other duties, assignments and projects as assigned by Senior Management

JOB SPECIFICATIONS

1) Qualification

• Bachelor’s Degree or equivalent tertiary or professional qualifications in general / business management / facilities management / engineering

2) Experience

• Minimum 5 years of relevant experience

3) Communication Skills

• Candidate must demonstrate exceptional communication skills that will ensure clear conveyance of the business’s messages and a positive portrayal of the business in general, to Senior Management Team and key stakeholders
• Possess an ability to communicate complex and technical messages in simple terms that different audiences can relate to

4) Research/Analytical Skills

• Possess strong research analytical, problem solving and good writing skills

5) Interpersonal/Networking Skills

• Possess excellent interpersonal skills in his/her interactions with internal and external stakeholders
• A great problem solver, exceptional negotiation skills, being proactive and going beyond the call of duty, being an eager learner, willing to learn new market trends and to learn from others

Job Responsibilities

Casework & Counselling, Information & Referral

1. Provide Information and Referral services
2. Provide case intake for walk-in clients
3. Handle up to 30 cases as assigned, maintain client’s records and monitor their progress
4. Activate the cases in each quarter and ensure timely closure for inactive cases that are no longer in need of service
5. Complete case recordings timely
6. Provide timely response and relevant intervention to clients
7. Collaborate with relevant partners in addressing the concerns faced by the family through case conferences and other collaborative intervention
8. Attend regular supervision for case direction, support and enhancement of clinical skills

Community Work and Groupwork

1. Be a member of the Community Work Task Group
2. Assess the needs and requirements of the community within the FSC boundary for intervention
3. Plan, organise, execute and evaluate community work interventions
4. Develop the proposal paper for a Groupwork project
5. Coordinate, facilitate and evaluate the groupwork

Qualifications and Requirements

1. Degree or Post Graduate Diploma in Social Work; preferably an accredited Social Worker
2. Minimum 3-5 years’ relevant work experience in social work setting
3. Has a pleasant disposition, with good communication and interpersonal skills

"• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.
• Possess an in-depth knowledge of data center infrastructure technology and components for installation.
• Working knowledge of Data Centre Mechanical & Electrical for operation.
• Vendor management.
• Extensive knowledge garnered working as a Data Center Operator
• Thorough knowledge of Data Center Operations with strong knowledge of Operations methodology.
• Experience in eye-ball checking of system faults and failures
• Good technical knowledge on Data Centre monitoring tools.
• Strong written and excellent communication skills."

Must have Talent / Skills

Ever work in Data Centre

"• ITIL Process Knowledge
• WOG experience "

To exemplify and take NTUC’s main driving force that Every Worker Matters to a whole new level, NTUC Club (Club) is onboarding a strategic partnership with Ministry of Manpower to run 5 Migrant Workers Recreation Centre (MWRC).

The RC Assistant Manager plays an important role in ensuring the smooth operation and delivery of leisure and recreational services within a Recreation Center (RC). This position involves overseeing the planning, organization, and execution of recreational programs that cater to the diverse interests and needs of the community, promoting health, wellness, and a sense of community among migrant workers. By managing resources efficiently and fostering a welcoming, inclusive environment, he/she supports the enhancement of quality of life and contributes to the overall well-being of individuals and communities. Through networking with various stakeholders, this role ensures that recreational facilities and programs are accessible, engaging, and meet the expectations of those they serve.

The RC Assistant Manager roles and responsibilities include:

• Assist in planning, organizing, and overseeing recreational programs, including sports leagues, fitness classes, and cultural arts events, ensuring a diverse range of activities that meet the interests and needs of the RC visitors.
• Assist in managing contracts with vendors, instructors, and service providers to secure equipment, facilities, and professional services required for program offerings.
• Implement marketing and promotional strategies to increase awareness and participation in recreational programs, including social media campaigns, local advertising, and outreach events.
• Conduct regular safety inspections and maintenance of recreational facilities and equipment to ensure compliance with health and safety regulations and to provide a safe environment for all participants.
• Evaluate the effectiveness of recreational programs and services through participant feedback, attendance records, and financial analysis, adjusting as necessary to meet visitors’ needs and optimize resource use.
• Advocate for the development and improvement of recreational facilities and spaces, including presenting proposals to NTUC Club and seeking grant funding to support expansion and enhancement projects.

Qualifications and Other Requirements

The RC Assistant Manager is typically rich in hands-on experience within the recreation or engagement field. The RC Assistant manager roles include frontline positions to supervisory roles, encompassing the planning, execution, and evaluation of recreational programs and events. A good candidate usually has a blend of practical experience in both direct service delivery and administrative oversight, demonstrating a comprehensive understanding of the recreation sector’s complex nature.

Preferred Knowledge and Skills

Community Engagement: The RC Assistant Manager creates an environment where everyone feels valued by actively engaging with and listening to diverse community groups in RC. Organizing events and programs that align with community interests promote participation and improve residents’ quality of life.

Crisis Management: During crisis or pandemic in Singapore, the RC Assistant Manager must take on a different role to assist WOG to convert the RC to the requirements provided by the organized authority. This role is to facilitate the WOG to manage the crisis or pandemic situations.

Chinese Tuition Centre

.Attend to parents, students & staff needs

.Collect school fees

.administration matters

Position: Customer Service Assistant Manager (Japanese Speaking) (Job ID: 19436)

• AWS + Variable Bonus
• Attractive Annual Leave
• Looking to enhance your Japanese Speaking skills

Company: Bank

Location: Raffles Place (Near MRT Station)

Job Description:

・Handling correspondence from HQ in Japan
・Ensure seamless support for members by offering tourist and local information and handling reservations.
・Deal directly with customers/members either by Telephone/Electronically.
・Respond promptly to customer/members inquiries.
・Handle and resolve customer complaints (obtain and evaluate all relevant information to handle inquiries and complaints)
・Provide updated information (Benefit/Membership plans) to customers.
・Carry out the Sales promotion by offering good and attractive privileges or information to the existing clients.
・Contribute towards increasing the number of merchants (merchant research) in Singapore.
・Maintain and improve the relationships with current merchants and establish the relationships with new merchants
・Contribute to increase sales by providing customer service work

Job Requirements:

・Minimum 1 year of experience in the Hospitality industry or Customer related job.
・Excellent interpersonal skills for superior customer service
・Intimate knowledge of the customer’s individual needs
・Well-versed in handling all necessary tourist arrangements
・Intermediate IT skills
・Proficient in negotiating and communicating effectively in both Japanese language and English language with Japanese-speaking clients and stakeholders.

Interested applicants please send your resume to Jing Ling with email subject header "Customer Service Assistant Manager (Japanese Speaking) (Job ID: 19436)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Tan Jing Ling

EA Registration No: R24124404
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
Email: [email protected]

URL: www.pasona.com.sg

EA License No:90C4069

Work Location: Ang Mo Kio

Responsibilities:

• Work closely with the Project Manager to ensure that the project milestones are met
• Work closely with Pre-sales team to review design, scope and effort estimation for new opportunities
• Lead a team in the project to complete the required scope on-time.
• Lead the design and architecture of cloud solutions based on business requirements and best practices.
• Oversee the deployment of cloud services and applications
• Lead cloud infrastructure provisioning, configuration, and optimization efforts.
• Collaborate with cross-functional teams to integrate cloud solutions with existing systems and applications.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Drive initiatives to automate repetitive tasks and streamline cloud operations.
• Provide technical leadership and guidance to team members on cloud technologies, best practices, and emerging trends.
• Evaluate cloud service providers and technologies to determine the best fit for organizational needs.

Requirements:

• 10 years of experience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred and may be required depending on the role.
• Experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments is essential. Proficient in cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of cloud architecture principles, including compute, storage, networking, and security concepts.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies (e.g., Docker) is a plus.
• Experience in leading a team of technical resources
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities

Casework and Counselling

• Maintain at least 80% of active cases per quarter of which 100% to be supported with electronic recordings
• Conduct assessment, planning and intervention for cases
• Participate in internal and external case conferences, networking and case management meetings
• Document and evaluate case outcomes
• Develop and review appropriate intervention strategies
• Adhere to CSWP and SSNet processes in managing cases

Information and Referral

• Provide accurate information and refer clients to appropriate agencies for further intervention
• Attends to walk-in clients
• Adhere to CSWP and SSNet processes in managing referral

Programme – Groupwork / Community Work

• To provide support to Coordinator in planning, implementation, evaluation and documentation of the programme
• To plan and organise events and activities for clients

Requirements

• Degree or Post-Graduate Diploma in Social Work
• Min 3-5 years relevant work experience in Social Work setting
• Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset
• Possess effective organizational and follow-up skills, paying attention to detail
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.

Job Summary:
The Customer Service Support Manager is responsible for leading and managing the entire customer service support team, including technicians and maintenance engineers, to ensure the delivery of exceptional customer support. This role involves overseeing daily operations, optimizing team performance, managing service quality, and maintaining strong relationships with customers.

Key Responsibilities

Team Management:

• Lead, supervise, and mentor the customer service support team, including technicians and maintenance engineers.
• Develop and implement training programs to enhance team skills and knowledge.
• Conduct performance evaluations, set goals, and provide feedback to team members.

Service Delivery Oversight:

• Ensure timely and effective resolution of customer inquiries, complaints, and service requests.
• Monitor and maintain service level agreements (SLAs) and key performance indicators (KPIs).
• Develop and refine processes to improve service efficiency and quality.

Operational Management:

• Schedule and allocate resources effectively to meet customer needs.
• Coordinate preventive maintenance, repair, and installation schedules for technicians and engineers.
• Ensure the availability of tools, equipment, and spare parts for field operations.

Customer Relations:

• Build and maintain strong relationships with key customers to ensure satisfaction and loyalty.
• Act as an escalation point for complex or critical customer issues.
• Gather and analyze customer feedback to identify improvement opportunities.

Reporting and Analysis:

• Prepare and present regular reports on team performance, customer satisfaction, and operational efficiency.
• Identify trends, bottlenecks, and areas for improvement through data analysis.

Compliance and Safety:

• Ensure all team activities comply with company policies, industry standards, and regulations.
• Promote and enforce safety protocols and practices in all field operations.

Strategic Planning:

• Contribute to the development of customer support strategies aligned with company objectives.
• Identify opportunities for innovation and cost optimization in service delivery.

Qualifications

• 6+ years of experience in technical support or field service environments.
• Strong leadership with experience managing customer service support team
• Experience working on-site with clients
• Excellent communication and interpersonal abilities.
• Proficiency in data analysis and reporting tools.
• Knowledge of industry-specific tools, IT hardware equipment, and technologies

Key Competencies

• Problem-solving and decision-making skills.
• Ability to work under pressure and handle escalations effectively.
• Strong organizational and time-management skills.
• Customer-focused mindset with a passion for service excellence.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

At Little Paddington Preschool, we provide a nurturing and enriching environment for young children. We are dedicated to fostering a love for learning and supporting our students and staff with a range of educational and administrative services.

What you will do:

• Oversee and document petty cash, daily collections, and centre enrolment reports.
• Input data on the ONE ECDA website, including new teachers' information and Leave of Absence (LON) records.
• Enter details on the CCLS website, such as subsidies, enrolment information, parents' particulars, and reports of infectious diseases.
• Prepare and manage monthly forms including sign-in/sign-out logs, and school bus attendance forms.
• Support parents in purchasing merchandise and enrolling in enrichment programmes, including uniforms, caps, and books.
• Conduct stock-takes and restock supplies, including merchandise and stationery.
• Usher children to and from school buses, ensuring their safety.
• Handle the collection of school fees, issue invoices and receipts.
• Order groceries and other essential items needed for school operations.
• Assist the Principals with various administrative tasks and perform other duties as assigned.

What you will need:

• Diploma or degree in Business Administration, Early Childhood Education, or a related field.
• Minimum of 2 years of administrative experience, preferably in an educational or childcare setting.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with school management software.
• Ability to work independently and as part of a team.

Overview of Role:

To lead, manage, and drive the Operations/Projects for each of the Company’s Managed Services outsourcing client assigned.

Responsibilities:

• Responsible for managing all aspects of day-to-day Service Delivery Support.
• Work closely with all operational areas of their assigned accounts/business units, in particular with all Lines of Service.
• Ensure Incident Management processes are followed effectively (ie., SRT’s escalation and notification).
• Process management and co-ordination for PIR’s and RCA’s for incidents affecting their respective customers, in conjunction with the Company’s Problem Management, ensuring the appropriate Company’s Business implement actions to prevent re-occurrences of the same issue.
• Monitor and Manage Service delivery and Service Level Agreements ensuring that the Company’s obligations are issues escalated and prioritized.
• Coordinating Change Management activities as required.
• Identify, implement and drive service improvements to increase customer satisfaction.
• Forecast resource demand to ensure the Company can plan and effectively deliver end-to-end services with minimum resource requirement. Interpret and plan projects and workload forecasts on an ongoing basis.
• Accountable for account service problems and prioritization of work requests for their monitoring specific customers.
• Work with the Company’s Business to integrate new, enhanced and existing service offerings for the account.
• Take a positive leadership role in both the Company’s and customer businesses by demonstrating the Company’score values.
• May supply input to the customer Annual Technology Plan.
• Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business.
• Work with the Company’s Tower to analyse the client requirements and provide technical inputs (Server, Network and Database) for better Service delivery.
• Understand Technical setup of the Client and provide technical inputs to manage existing with continuous improvement/enhancement required.
• Work with the Company Internal teams for delivering the services beyond BAU with additional revenue generated.

Requirements:

• Minimum - Bachelor’s Degree in Information Technology/Information Systems/Computer Science, Business IT or other equivalent university degree.
• At least 5 - 6 years of IT Outsourcing experience in the combination of the following fields:

- Technical Infrastructure implementation,

- Project management skillset,

- A full and broad understanding of the IT Outsourcing Services and operation coordination skillset,

- People management skillset