Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Responsibilities

• · Leading Process Design Team for Oil & Gas Projects and guide a team of about 10 Process Design Engineers / Designers to finish the Process design (start from Basic design to Detail Design) of the project.
• · Leading a Team of Process Engineers & Designers in Preparation & Review of PFD, P&IDs, MSD, PSD, Hydraulic calculations, Equipment sizing calculations, BOG calculations, Heat Loss calculations, Tank Venting calculations, Tank capacity calculations, Heating coil calculations, PSV calculations, Process data sheets for Equipment’s such as pumps, compressors, Refrigeration unit, Tanks, Process data sheets for Instruments such as control valves, PSV, PT, TT, LT, Flow meter, Process line list, Heat & Material Balance, HAZOP & SIL Study, Operation Manual, Process control Narrative, Cause & Effect Diagram, Surge Analysis.
• · Review & Checking of Process Documents such as PFD, MSD, P&IDs, Hydraulic Calculations, Process Data Sheets, Surge Analysis, Design Calculations etc to ensure that all the Process documents comply to applicable Codes & Standards and Project Requirements
• · Review & Checking of Surge Analysis report using Pipenet Transient Module for product loading/unloading operation, fire water network systems etc.
• · Review & checking of various process philosophies like Process Control Philosophy, Operation Philosophy, Cause and Effect diagram, Flare and blowdown philosophy, isolation philosophy, Vent & Drain philosophy, shutdown philosophy.
• · Participation in Design Review, HAZOP Study, SIL Study, HAZID Study, ALARP, Bow Tie, MAHM, RAM Study, Alarm Rationalization workshop, SIMOPS, Constructability review carried out during various stages of project.
• · Review Hazop Report, SIL Assessment & Verification Report & Responsible for Closure of all Hazop & SIL Study Recommendation
• · Preparation & Implementation of checklist for all Process Documents
• · Management of Process Discipline Engineers Team for development of Process Design of Major Projects from feasibility studies through Conceptual Design to Detail Engineering.
• · Pre-Bid, FEED & Detailed Design documents review.
• · Maintain Design integrity and quality within the Process Engineering Team.
• · In-house Engineering Activities and Process Engineering Man Hours Estimation and Schedule.
• · Preparation, Monitoring and Control of Process Engineering Document Control List and expedite for delay/ approvals/resolution of open issues.
• · Responsible for Process Engineering Execution Methods and Procedure, Process Engineering Disciplines Co-ordination, Process Engineering Deliverables delivery for Project Execution, Process Man-hours Monitoring, Attending design review Meetings with Clients and Package vendors, PSSR+HAZOP+SIL study.
• · Inter Discipline Review of other Discipline Documents including vendor documents, GA drawings, Instrument data sheets etc for consistency, quality and Design Integrity.
• · Review of Authority submission documents like Fire Fighting Calculations (Fire & Foam network hydraulic and Surge Analysis, Fire Fighting Design Philosophy).
• · Development & Review of automated excel spreadsheets for process calculations.
• · Preparation, Monitoring and Control of Engineering Document Control List and expedite for delay/ approvals/resolution of open issues.
• · Review and ensure that all Process works are carried out in accordance with project specification. Maintain Design integrity and quality within the Process Engineering Team.
• · Preparing Process Engineering schedule and Process Engineering Man hours estimation to meet project requirements.
• · Co-ordinate with other Discipline for Process Inputs and ensure seamless Inter Discipline co-ordination between Process and other Discipline.
• · Job assignments, Mentoring and Supervision of works for Process Designers and Design Engineers.
• · Technical assistance to construction activities and attending to Site Queries.
• · Reviewing Vendor Drawings for Equipment’s and Instruments in terms of Process.
• · FEED & Pre-Bid works which involves Feasibility study.
• · Participates in discipline and inter-discipline design check and screening meetings for compatibility, completeness, and correctness in works.
• · Implement HSE objectives, policy, and company HSE procedures within his authority limit.
• · To integrate Risk-based thinking and HSE considerations into business decisions, plans and operations with the commitment to eliminate and reduce HSE hazards, aspects and risks.
• · To be proactive in creating a safe working environment for everyone and ensuring that HSE in-house rules are observed at all times.
• · To consider HSE aspects when planning and carrying out tasks to eliminate and reduce HSE hazards, aspects, and risks.

Requirements

• · Preferably Bachelor’s Degree in Chemical Engineering
• · Preferably to 15 years in Oil & Gas industry

Software Requirements

• · Proficient in Pipenet, Hysis, MS Excel, MS Word

Code Knowledge

• · API 2000, API 520, API 521, API 526, API 2350
• · SS 532
• · NFPA 11, NFPA 13, NFPA 15, NFPA 20, NFPA 30

IT Audit Manager role with Regional Insurer

• Established insurance brand
• Broad exposure
• Regional coverage

A regional insurer is seeking a IT Audit Manager to join the team.

As part of expansion plans, the role will work alongside other senior auditors to perform for IT Audit responsibilities. Perform end to end key risk issues/controls for the business, monitor and follow up on corrective actions according to business recommendations. An excellent opportunity for IT Auditors to grow their career in collaborative environment.

The ideal candidate should have at least 6-8 years relevant experience in audit covering IT Audit. Candidates who come from insurance audit or financial services background will be highly considered. Candidates with CISA, CISSP , CIA qualifications will be an added advantage. Strong communication skills a pre-requisite as you will be required to work closely with key stakeholders.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Look forward to hearing back, thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

We, Scents & Blends are a manufacturing firm specialising in the liquid Flavour & Fragrance industries.

What is the Flavour & Fragrance (F&F) Industry?

The Flavors & Fragrances Market are compounds used to enhance the characteristics of end-use products in the food & beverage, pharmaceutical, consumer products, and cosmetic industries.

• Flavours are used in a wide range of products that include bakery, snacks, confectionery, meat, poultry, seafood, and others.
• Fragrances - The perfume industry revolves around the production of scents and essential oils whose major use is to enhance pleasant smells and fragrances. With the kind of attention it pays to hygiene, the perfume industry is an indispensable part of the cosmetic and personal care industry.

This role shall be based in Singapore and report to the company's General Manager (GM).

• He/She will lead the sales/marketing division in Singapore.
• Coordinate with sales/marketing teams from different countries in the Asia Pacific region such as Vietnam, Thailand, Malaysia, India and Indonesia for servicing local clients and monthly sales report submission etc.
• Provide customer service / maintain existing key customer accounts.
• Create new client accounts from different countries, especially new market regions.
• Increase sales volume specifically in the Asia Pacific region.

Requirements:

• Possess at least 5 years of experience in sales of FLAVOUR and FRAGRANCE and/or FOOD PRODUCTS.
• Minimum Diploma/Degree qualification in Business Administration/Business Management & Marketing.

Job Description & Requirements

Key Duties and Responsibilities

As the Assistant Manager, EHS, you will be representing company in managing and overseeing all EHS related matters for construction, addition and alteration (A&A) and customer fit-out projects to ensure all legal and company EHS requirements are fulfilled. Additionally, you will also support country EHS manager in the management of operational EHS at the data centres.

· Manage and maintain full oversight of construction, A&A and customer fit-out projects to ensure company’s Group Minimum Standards (GMS) and any other

related company EHS standards and requirements, relevant statutory obligations and regulatory requirements, codes, and laws, are implemented, efficiently managed, and maintained throughout the duration of each project.

· Work in conjunction with the Contractor site management team to ensure the Project Safety Management System is implemented for construction and A&A projects.

· Conduct 6-monthly compliance audits for construction and A&A projects, prepare audit report and follow up on the findings with relevant stakeholders till closure.

· Attend daily Construction / A&A Project Coordination meetings led by Contractor Project Manager to ensure all safety matters are addressed for the activities scheduled.

· Collect and prepare monthly safety report for construction and A&A projects including required EHS metrics for data consolidation, e.g., man-hours worked, leading & lagging indicators, safety compliance status any other required information, etc.

· Work closely with and provide support to the Singapore Data Centre Operations Project Team and General Contractor in ensuring work activities are adequately planned and executed safely and in full compliance to applicable legal and company EHS requirements.

· Review and provide constructive input on projects as well as operational data centre related high-risk work processes and their relevant safety documents (e.g. risks assessments, safe work procedures, worker competencies, equipment licenses, etc); including the oversight of high-risk work execution (May occur on weekends / after office hours).

· Oversee all safety incidents or near misses that occur for projects and operational data centres to ensure they are duly reported and investigated in conformance with company Incident Management standards.

· Review injury/incident reports and investigations for completeness. In cases where dangerous occurrences or incidents with major injuries have occurred, to assist with onsite investigations within short notice.

· Perform regular EHS assurance walkdowns, task observations and inspections for project and operational data centre related activities; prepare findings report and follow up on actions till closure.

· Attend all essential project and operational data centre related EHS meetings / reviews and prepare meeting minutes as directed by the Country EHS Manager.

· Assist the Country EHS Manager in ISO45001 / BizSafe audits and certifications.

· Plan, develop and execute EHS programs, procedures and awareness activities for the Singapore data centres.

· Support any other EHS activities, initiatives and tasks as assigned by the Country EHS Manager for both projects and operational data centres.

Requirements

· Bachelor’s Degree/ Tertiary Level Qualification in Engineering or related fields.

· Minimum 8 years of EHS management experience in Construction / Addition & Alteration type of works (post WSHO registration), with at least 2 years of experience in managing EHS in operations.

· Have operational safety management and program development experience.

· Data centre, facility management or manufacturing related EHS experience is an added advantage.

· Must be a registered Workplace Safety and Health Officer (WSHO) with the Ministry of Manpower (MOM).

· Registered Environmental Control Officer (ECO) with the National Environment Agency (NEA), is preferred.

· Excellent communication and people skills.

· Good problem solving and analytical skills.

· Strong EHS technical knowledge and proficient in Microsoft Office.

Business Development Manager

Job Description

The ideal candidate;

• Identifies opportunities to grow overall business revenue and brand image, through adoption of various marketing mechanisms
• Actively engages in competitive analysis of market trends in Singapore and Asia, so as to extend strategic business development initiatives
• Conduct business opportunity research in order to propagate enhanced patronage through launches of new products
• Establish contacts with players from other companies within the same industry in order to promote franchising opportunities so as to increase the brand outreach locally and within Asia
• Keep track of latest competitor developments and recommend changes accordingly
• Build-up and manage a team of business development executives, in order to develop and enhance a networked outreach
• Establish, develop and execute a Customer Loyalty Program through email, SMS, phone (cold-calling) and social media marketing mechanisms
• Responsible for developing corporate clientele and negotiating a range of standard & non-standard B2B customer requests
• Researching organisations to find new customers and identify key decision makers in order to promote services and products
• Identify, propose, and execute potential business deals such as but not limited to, tender biddings, corporate catering orders and establish partnerships with event management firms
• Possesses an in-depth understanding of food processing and manufacturing financial costs
• Experienced with a strong understanding of Google AdWords in order to propagate and monitor marketing initiatives closely
• Keeps abreast of latest market information in order to better align the business with changing market trends and requirements
• Follows up on quotation requests so as to facilitate sales growth
• Forecasting sales targets and ensuring they are met
• Engaging in up-selling and cross-selling of products and services
• Actively seek and build a network of commissionable introducers so as to enhance patronage
• Attend events, conferences and ceremonies in order to identify operational streamline possibilities
• Preparation of business proposals and offer letters to prospective partners, and collaborators

Job Requirements

Academic Qualifications

Masters in Business Administration (MBA) with 4 yrs experience

or

Bachelors In Business Administration(BBA) with 3 years of work experience

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking to hire an experienced Digital Marketing Manager to oversee the development and implementation of our company’s online marketing strategies. In this role, you will be responsible for discussing marketing strategies with the sales and marketing team, managing the company’s social media platform, identifying marketplace trends, and coordinating advertising efforts.

You should have in-depth knowledge of digital marketing strategies, excellent project-management skills, and advanced knowledge of social media trends. A top-class online marketing manager drives sales by evaluating current market trends and creating specialized campaigns for associated target groups

Duties and Responsibilities

• Meeting with the sales and marketing team to discuss digital marketing strategies.

• Designing and implementing online marketing strategies across all digital platforms.

• Managing the company’s social media platform and web advertising.

• Developing social media strategies.

• Identifying the latest trends and technology within the industry.

• Analyzing site traffic including click navigation, shopping patterns, and purchase conversion.

• Assessing the online user experience and developing strategies

• Maintaining customer communications with weekly reports, news articles, and industry guides.

• Monitoring and maintaining the media budget.

• Preparing and presenting digital marketing reports.

Requirements and Qualifications

• In-depth knowledge of digital marketing techniques.

• Experience with social media networking and advertising.

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

• Oversee cafeteria operations, including staff supervision, menu planning, and food cost management, ensuring food quality and customer satisfaction.
• Maintain sanitation, food safety, and hygiene standards in compliance with Health, Safety, and Environment (HSE) policies.
• Build strong relationships with customers and clients while managing staff rosters, reports, and central ordering systems.
• Lead health and safety initiatives, report incidents, and complete HSE training to uphold a safe working environment.

Requirements:

• Diploma in Food & Beverage Services or equivalent.
• At least of 3 years of experience in the Food/Beverage/Restaurant Service industry.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Summary:

The General Manager (GM) will oversee and manage the day-to-day operations of a subsidiary of the Company in China (Subsidiary), ensuring alignment with business goals and regulatory requirements in China’s financial markets. The GM will play a key role in shaping the company’s investment strategy, driving business growth, managing relationships with stakeholders, and leading teams to achieve high performance. This role requires a deep understanding of China’s financial and regulatory landscape, investment markets, and effective leadership to ensure operational excellence.

Key Responsibilities:

Lead the development and execution of the Subsidary's strategic plans, ensuring alignment with the vision and goals set by the board of directors

Work closely with management of the Company to formulate long-term strategies for business growth, market expansion, and profitability.

Oversee the day-to-day operations of the fund management business, including portfolio management, client servicing, and risk management.

Ensure compliance with local regulations, including those set by the AMAC and other relevant regulatory bodies.

Direct the allocation of resources across the business to optimize operational efficiency and service delivery.

Monitor market trends, economic factors, and regulatory changes in China to ensure the Subsidary's investment strategies are adaptable and competitive.

Represent the Subsidiary in meetings with clients, regulators, and other external stakeholders.

Identify and pursue new business opportunities, both within China and internationally, to grow the company’s assets under management and expand market share.

Manage the company’s budget, financial forecasts, and performance metrics, ensuring financial targets are met.

Key Responsibilities:

SALES MANAGEMENT

· To achieve and exceed both hard and soft targets as set out by the Company as well as its Suppliers and Brand Owners.

· To network, develop and firmly establish the various channels necessary to reach targeted segments

BRAND MANAGEMENT

· To establish a brand strategy for the overall branding of the Company’s brands, ensuring healthy sales performance of each brand that will eventually achieve the Company’s sales target and objectives whilst supporting positive business growth.

· To manage marketing communication, communicating brand’s messaging and value propositions to customers and media

· To plan and execute public relations activities to get media write-ups on Company’s brands and products.

· To create a strong brand image and to increase the product’s perceived value to the customer and thereby increase brand equity.

· Conduct market research and analysis required for decision support relating to target markets and competitive positioning.

· Ensure execution of marketing programs is according to the guiding principles of the brand strategy.

MARKETING MANAGEMENT

· Planning of marketing calendar and media plan and responsible for developing and implementing marketing strategies and organise events and functions to achieve Company’s sales targets.

· Identify potential third party for synergistic tie-ups that would enhance brand positioning of the Company.

· Prepare and execute all marketing proposals and post-event evaluation, to evaluate effectiveness of activities.

· To create premiums to help increase demand for Company’s brand and/or products.

· Develop CRM initiatives for key launches and explore opportunities to reach out to new customers through the use of third-party databases.

· Enhance service offering through regular competitive analysis, market intelligence, market research, value-positioning and customer feedback.

· To plan and coordinate with Graphic Designer to produce communication collaterals on Company’s brand and products such as brochures, POP, display merchandising.

· Prepare sell-in letters for promotional activities and review all purchase orders of module stock propose.

· Provide statistical data input for annual store presentation kit and budgeting process.

· Liaising with media with regards to Advertisement and Publications issues

· Monitoring and compiling monthly competitor activities.

COST MANAGEMENT

· Provide monthly/quarterly/yearly reporting to Principals.

· Analysis of reports and variances and preparation of annual sales budget and forecasts.

· Administer, review and control brand’s A&P expenses including monitoring its Net Operating Profit.

· Managing inventory to minimize excess and obsolescence risks.

· Develop promotional master plan and ensure timely procurement of promotional reserves.

· Responsible for planning and logistics of gifts, samples, and testers to retail stores accordingly to promotional usage.

FORECASTING & PRICING

· To work closely with Regional Brand Manager and Sales/Marketing Manager to forecast inventory needs based on sales trends and marketing programs.

· Provide comparative sell-thru study for new product forecasting.

· Recommend and suggest pricing of new products and analyse competitor’s pricing and action as well as planning for counter action where necessary.

PROMOTERS MANAGEMENT

· To oversee the management done by Sales Personnel

· To ensure proper management of Promoter’s duty and shift roster.

· To ensure a consistently high standard & image projected by the Promoters at all times.

TRAINING

· To oversee the management done by Sales Personnel.

· To ensure proper conduct and organize monthly product knowledge and soft skills training for all promoters.

· To develop a training curriculum to ensure operational readiness.

· To ensure all training materials and quality training programs using different methodologies and environments are in place to ensure successful transfer of the necessary skills and knowledge and meet learning objectives.

· To package best practices in learning programs.

· To analyse the effectiveness of training through feedback and evaluation from call monitoring, thereafter determine appropriate actions are taken to ensure standards are kept.

· To ensure clear and consistent communication on all matters pertaining to training and operational matters.

· Responsible for assessing and developing promoter’s capabilities to meet the Company’s sales goals and objectives.

OTHERS

· To undertake additional tasks and responsibilities as may be required of the role and as and when necessary in order to achieve the Company’s objectives.

· Numerically savvy, creative, able to spot trends and innovations with sound business acumen

Requirements:

· Degree/Diploma in Business Administration (specializing in Marketing, Business Development or equivalent), or Degree/Diploma in Marketing and have at least 2 years of proven track record in brand marketing.

· The ideal candidate should come from the beauty sector handling famous international brands. He/she must be self-motivated; energetic; independent with good interpersonal and communication skills; results-oriented; meticulous with strong analytical skills; responsible; organizational; and lastly, savvy at multi-tasking and possesses good follow-through skillsets.

· Strong leadership and presentation skills with good knowledge of Microsoft Office software with respect to preparation of financial projection, budgeting, presentation slides and marketing collaterals.

· Work independently with minimum supervision

· Proficient in English (Verbal & Written)

Note: We regret that only shortlisted candidates shall be contacted.

The Operations Manager is responsible for supervision and management of staff, facilitating interdepartmental communication and allocating tasks and resources as needed to efficiently and effectively run program operations at the One Stop Center. Manages the maintenance of the buildings, grounds, equipment, and facilities adhering to pertinent regulations. Responsible for information technology, telecommunications, and security for all programs at the Center

Work experience that can be demonstrated to be applicable to the duties listed on the job description required. ● Successful implementation of business management principles, organizational structure, workflow, and operating procedures. ● Demonstrated ability to adhere to budget, providing cost estimating, and implementing fiscal management principles and procedures. ● Strong interpersonal and communication skills and the ability to work professionally and effectively with a wide range of constituencies in a diverse community. ● Skilled in evaluating and revising operations and procedures in response to organizational change. ● Ability to communicate effectively orally and in writing with administration, staff, volunteers, clients, and external individuals and entities. ● Ability to maintain strict confidentiality. ● Strong knowledge of and experience with network planning and administration for all aspects of IT network infrastructure, including installations, maintenance, network equipment, servers, and software applications. Ability to bring in reliable, durable, and cost-effective solutions for all IT related needs. ● Demonstrated experience of facility management and maintenance. ● Detailed knowledge of building & clinic regulations including OSHA and HIPAA. ● Demonstrated knowledge of the principles and practices of human resources, personnel administration, including such functions as payroll processing, placement and training, and employee relations

• Assist Workplace Safety and Health (WSH) department in assigning roles and responsibilities to key personnel in emergencies pertaining to safety in the workplace.
• Collaborate with quality management team to identify operational processes to be prioritised for quality improvements.
• Ensure the business goals, customer requirements and maintenance plans are achieved and that the resources capacity meets the order winning plans.
• Establish operational management policies that adhere to Workplace Safety and Health (WSH) guidelines.
• Identify areas for technology and machinery improvements.
• Implement policies based on assigned performance measurement standards and indicators.
• Lead and engage employees in daily management to drive sustainable, continuous improvements in safety, quality and productivity, and to ensure on-time delivery.
• Lead incident investigations arising from non-compliance with Workplace Safety and Health (WSH) procedures.
• Lead negotiations with key suppliers and vendors.
• Lead transition to re-direct resources, procedural changes in sub-function workflows and cross-functional operations.
• Liaise with quality management teams to ensure operational adherence to quality management policies.
• Manage career development for operations team.
• Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.
• Manage strategic relationships with internal and external partners and vendors.
• Manage the performance and development process for all direct reports, including providing coaching and development opportunities that will allow each individual's potential to be maximised and used effectively.
• Maximise productivity within the maintenance environment through sound scheduling and planning.
• Monitor organisational preparation for internal and external operational Workplace Safety and Health (WSH) audits.
• Promote overall governance of safety and quality management of the work team - in the documentation and in the workplace.
• Provide leadership, guidance and direction to the section managers across functional areas.
• Review work capacity requirements to identify potential areas of new business opportunities.

MISSION AND RESPONSABILITIES:

You are THE Brand Ambassador. You are to achieve sales targets while promoting the brand image and providing the highest standard of service to all clients. As a member of the Brand Retail team, the Boutique Manager represents the brand values towards the customers and peers at all times.

BUSINESS VISION

• Foster a shared vision among team members, aligning all activities to support the approved vision and strategy set by the Local Market Retail Team.
• Encourage innovation and creativity within the team, ensuring everyone understood and contributed to the overarching business objectives.
• Implement team-building initiatives to enhance team cohesion and morale.
• Recognize and celebrate team achievements, fostering a positive and spirited work environment.
• Analyse workflow processes and identified areas for improvement, streamlining operations to boost overall productivity.
• Implement strategies to enhance team productivity and efficiency, ensuring alignment with the business vision.

CUSTOMER EXPERIENCE

• Act as a role model and mentor to the team, embodying Brand's values and standards in all interactions with customers.
• Inspire the team to consistently exceed customer expectations, ensuring a high standard of service and hospitality.
• Conduct regular team meetings to share customer success stories and positive feedback, boosting team morale and cohesion.
• Encourage a customer-centric mindset within the team, emphasizing the importance of personalized service and customer satisfaction.

CLIENTELING

Client Relationship Management:

• Develop and implement strategies to build strong, long-lasting relationships with clients, especially high-value and potential high-value customers.
• Lead by example in providing personalized service to clients, showing an in-depth understanding of their preferences and needs.
• Train and mentor, the team in effective clienteling practices, emphasizing the importance of personalized communication and tailored recommendations.

Client Data Analysis:

• Monitor client purchase history, preferences, and feedback to inform targeted marketing strategies and personalized service offerings.
• Regularly review client data with the team to identify trends and develop action plans to enhance client satisfaction and loyalty.

TALENT MANAGEMENT

• Provide one-on-one coaching and mentoring to team members, fostering their professional growth and enhancing team spirit.

• Develop and nurture team members, preparing them for future roles and creating a talent pipeline within the organization.
• Recognize and appreciate individual and team achievements, reinforcing a positive team spirit and motivation.
• Encourage knowledge sharing and skill development within the team, promoting a collaborative and cohesive work environment.

FINANCIAL TARGETS

• Inspire and motivate Beauty Consultants, coaching them to meet individual and team financial targets.
• Implement client-centric initiatives collaboratively with the team, focusing on increasing conversion rates, cross-selling, and Average Basket Size.

• Implement performance metrics and goals, regularly monitoring progress and providing constructive feedback to enhance productivity.
• Introduce incentive programs tied to achieving financial targets, boosting team motivation and productivity.

MERCHANDISING

• Collaborate with Senior Management and Merchandising teams to drive key categories and uncover opportunities
• Align merchandise mix to meet client needs; particular emphasis on VICs
• Maintain all merchandising standards in line with Brand’s guidelines

STORE OPERATIONS

• Clear Communication: Ensure clear communication channels within the team, facilitating efficient operations and reducing misunderstandings.
• Empower team members to make decisions within their areas of responsibility, fostering a sense of ownership and accountability.
• Encourage a problem-solving culture within the team, actively involving team members in
• Regularly recognize and appreciate the team's efforts in maintaining smooth store operations, reinforcing a positive work environment.

Team Cohesion and Spirit:

• Promote collaboration between different departments within the store, ensuring a cohesive approach to operations.
• Encourage team members to support one another during busy periods, enhancing teamwork and solidarity.
• Facilitate cross-training among team members, enhancing their skills and creating a flexible workforce.
• Celebrate operational milestones and achievements, boosting team morale and cohesion.

Productivity Management:

• Continuously review and optimize operational workflows, eliminating bottlenecks and enhancing productivity.
• Effectively allocate resources, including staff and equipment, based on demand patterns, maximizing productivity during peak hours.
• Adjust employee schedules based on store traffic to maximize sales potential. Focus on cost-effective staffing models.
• Work with senior management to enhance sales opportunities and improve customer experience through store displays and layouts.
• Ensure accurate calculation of commission and incentives
• Maximise and manage stock inventory

ADMINISTRATION

• Regularly compile and analyze weekly and monthly sell-out reports, providing insights and recommendations to the Retail Manager.
• Utilize data analytics tools to track sales performance, customer trends, and product popularity.
• Prepare comprehensive reports highlighting key performance metrics, sales trends, and areas of opportunity.

Commission Management:

• Ensure accurate and timely tabulation of sales commissions for all team members.
• Implement transparent processes for commission calculations and communicate them effectively to the team.
• Submit all tabulations on a timely basis

Documentation and Record Keeping:

• Maintain meticulous records of all administrative documents, including contracts, employee records, and operational guidelines.
• Ensure all administrative procedures are in compliance with company policies and legal regulations.
• Manage sensitive information with confidentiality and discretion.

Operational Efficiency:

• Streamline administrative processes to increase efficiency and reduce operational costs.
• Implement and maintain digital systems for record-keeping and reporting to facilitate easy access and efficient management of information.
• Collaborate with team members and other departments to continuously improve administrative processes.

Key Responsibilities:

• Customer Service: Greet customers warmly and assist with their floral selections. Offer knowledgeable recommendations based on their needs and preferences while ensuring a high level of customer satisfaction.
• Sales: Actively promote and sell a variety of flowers, plants, and related products. Upsell and cross-sell items to achieve sales targets and enhance the customer experience.
• Product Maintenance: Monitor the freshness and quality of flowers and plants by adhering to proper handling and storage procedures. Regularly water and care for plants to maintain their health.
• Shop Maintenance: Keep the shop front clean, organized, and visually appealing. Restock shelves and displays as necessary, and manage inventory levels to ensure product availability.
• Cash Handling: Operate the cash register, handle transactions accurately, and manage cash and credit card payments with precision.
• Customer Orders: Process special orders and requests efficiently, including preparing and delivering arrangements when needed.
• Team Collaboration: Work collaboratively with other team members to ensure smooth shop operations and provide an exceptional customer experience.
• Floral & Hamper Arrangements - There will be opportunity to pick up floristy knowledge and flower arrangement skills during the course of your employment.

Qualifications:

• Self starter with positive and willing to learn attitude
• Experience: Prior experience in floral design or retail is preferred but not required. On-the-job training will be provided.
• Skills: Good interpersonal skills. Able to communicate in English and Mother Tongue is preferred. Basic computing knowledge is preferred. Basic math skills are necessary for handling transactions and managing inventory.
• Physical Requirements: Ability to stand for long periods, lift and move flower arrangements, and handle various floral products with care.
• Availability: Able to commit to early morning shift. Flexible schedule with the ability to work weekends and holidays as needed.

Roles & Responsibilities

Responsibilities

• Able to perform electrical installation work suchas cable laying,modification of electrical circuit &lighting
• Able to carry out all responsibilities of a sitesupervisor
• Able to attend weekly or monthly meetings withthe client
• Able to attend non-schedule or emergency call-up
• To supervise general workers & look afterequipment at the site
• To ensure the smooth progress of site works
• To ensure safety & housekeeping standards aremaintained
• To ensure all work done meets quality
• All issues concern on-site works

Requirements

• Independent worker
• Responsible & trustworthy
• Good communication & interpersonal skills
• Able to work under pressure
• Strong knowledge of health, safety &environmental regulations
• Full-time position available

· Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines

· Delegating tasks on the project to employees best positioned to complete them

· Making effective decisions when presented with multiple options for how to progress with the project

· Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy

· Communicating with executives or the board to keep the project aligned with their goals

· Performing quality control on the project throughout development to maintain the standards expected

· Adjusting schedules and targets on the project as needs or financing for the project change