• Act as single point of contact for Customer for all facilities matters, including but

not limited to security, cooling, power, hardware movements, cleanness, etc.

• Support & co-ordinate hardware installations and cabling as per Customer requests.
• Manage and coordinate vendor support services, including supervision of vendors on installation, upgrading, maintenance, repair, and delivery of server hardware and software.
• Co-ordinate with and escort third party vendors visiting Customers’ data centre and server rooms.
• Install, configure, Monitor of UPS.
• Co-ordinate with remote site support engineer for all server room related activities.
• Perform regular data centre inspection. Report any alert to concerned party.
• Maintain inventory of Customer data centre and server rooms equipment Record including customer’s remote sites and audit all the changes.
• Manage Customer’s cloud based data centre and resources, including inventory,
• changes, budget, etc.
• Any other activity related to data centre operations.
• The Support Services shall meet KPI target set by Customer.
• The DC OSE should carry and be reachable 24x7 via on duty mobile phone (to be provided by Customer
• Experience in IT service management
• Basic understanding of IT Infrastructure domain.

Working Days: 4 weekdays + 1 weekend
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Salary Range: $ 2200 - 2800
Location: Tiong Bahru

Job scopes:

1) Customer Service

Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
Upkeep of Centre’s student management system and perform audit of system regularly

2) Administration

Prepare invoices and handles payment collection
Prepare debtors listing and send reminders for late payment
Maintain petty cash and prepares daily collection report
Perform ad-hoc duties assigned by Manager

3) Teachers’ Support

Support teachers in photocopying and preparing of materials and resources
Assist teachers in the dismissal of classes and attendance taking
Participate in file checking and results tracking

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The role of the QA executive is to ensure the standard of service quality at the Contact Center is consistently provided to our customers over various channels of contact i.e. phone emails, web chat etc. Focusing on complexity, non-routine and escalated contacts.

The QA role works to improve customer experience by developing and executing quality assurance processes (review and feedback for our CSOs) that helps CSOs understand and deliver an experience customers expect.

The role calls for one who is passionate in improving customer experience and nurture people to WOW customers.

The jobholder’s responsibilities are:-

Monitoring and Evaluation:

• Conduct quality assessment and transaction monitoring for voice and non-voice interactions handled by Contact Centre team
• Assess quality issues, conduct root cause analysis, recommends insights, develop improvements plans and collaborate with frontline teams to improve quality performance.
• Provide weekly coaching i.e. Face to Face to Individuals and Teams to improve quality performance
• Coordinate and facilitate call calibrations sessions with team leaders and CSOs

Reporting and Feedback:

• Research, understand customer expectations and needs through monitoring and data analysis of customer satisfaction rating responses to provide trend data to management team
• Review existing workflows, SOPs and proactively create and innovate methods to improve service standards and call/email/live chat quality and communicate effectively to frontline teams and management team
• Provide feedback and actionable data to various internal groups like operation managers and team leaders

Process Improvement:

• Analyze CSAT data and provide insights to identify trends and develop actionable plans for service and process improvements
• Collaborate with operations teams to refine workflows and improve customer satisfaction.
• Participate in the development of quality frameworks and scorecards.

Policy and Compliance:

• Ensure compliance to regulatory requirements for both voice and non-voice interactions
• Collaborate with Risk and compliance and other stakeholders to develops standards to ensure the protection of customer data.
• Keep abreast of latest organizational changes in products and processes

Compliment and Complaint Management

• Investigate Complaints and provide recommendations/action plans to prevent future occurrences
• Review and Endorse Compliments to ensure compliance to quality standards
• Actively involved in communication forums conducted by Team Leaders with CSOs

Communications and Collaboration

• Conduct Mystery calls externally and internally to measure/benchmark CC performance and keep up with industry best practices

Undertake any assignments as and when assigned

Job Qualifications:

• Bachelor's Degree/ Diploma
• Insurance Certifications – BCP/PGI/HI/M9 preferred
• 2-5 years relevant experience in working in Contact Center and/or Insurance industry preferred
• Strong in Microsoft Office Suite
• Multi-media (audio, video, web-based systems)
• Familiarity with Contact Centre Management tools, telephony systems and matrix
• Ability to work efficiently in a high demand, team oriented and fast-paced environment
• Excellent listening and analytic Skills
• Self-directed, organized and project a professional image
• Excellent verbal and written communication skill with a strong attention to detail
• Good Customer Service and Motivational Skills
• Strong ability to handle multiple priorities and projects concurrently

Job Description:

• To work closely with the team to provide holistic care and support to the physical and emotional well-being of special needs children in SSCC.
• To set Individual Care Plan (ICP) and Activities of Daily Living (ADLs) for the students under care and follow through with the plan and training schedule.
• To monitor and record progress and activities of students in the case notes and submit monthly. This includes but not limited to the Happy Face Survey, attendance recording and skin/temperature records which are recorded weekly/monthly.
• To communicate with parents pertaining to students’ progress, enrichment activities and operations’ matters promptly.
• To assess, develop, plan, implement and evaluate appropriate enrichment activities for the students.
• To supervise and/or assist students during napping, mealtime, showering, grooming, toileting and other activities pertaining to adaptive daily living.
• To manage students’ behavior using appropriate behavioral intervention techniques.

Requirements:

• Preferably with 1 year experience.
• Minimum Degree
• Behavior management for Children.
• Microsoft skills particularly in PowerPoint, Excel and Microsoft words.
• First Aid and Life Support (BCLS)
• Proactively in the lookout for the well-being of the Students
• Emotionally resilient to work with Clients with moderate to severe disability and stressed family members.
• Working hours from 9.30am - 6.30pm (normal School days) and work on rotating shift 7.30am – 4.30pm/ 9am – 6pm (School Holidays)

• Oversee the daily operations of the Centre
• Liaising with tutors, parents and students
• Provide quality customer service through understanding of customers’ queries and needs
• Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
• Ensure that student resources, stationery and merchandise are well stocked in the Centre
• Monitor and escalate any urgent/complex issues to management
• Counter sales of tuition packages
• Coordinating marketing and sales activities at branchCommunicating with parents on the new tuition schedules for every start of the semesters or academic year
• Administer daily and monthly reports
• Periodic preparation for new academic year as well as semesters
• Must be energetic and have a business mindset
• Able to work both weekends.

Job Scope:

• Perform objective and subjective refraction
• Conduct basic binocular vision assessments, such as cover test and ocular motility test
• Perform preliminary examinations, such as colour vision and pupillary assessment
• Educate patients on vision status, proper vision care, and usage of various optical aids

Requirements

• Degree in Optometry with 1-2 years of relevant experience
• Registered with the Singapore Optometrists and Opticians Board
• A team player with excellent interpersonal skills
• Able to work proactively and independently

For interested candidates, please send your most recent and updated resume to [email protected]

Wendy Khoo Hui Wen
(R1761665)

Recruit Express Pte Ltd

EA License No. 99C4599

Location - Near Tai Seng MRT

Other information

• Tuesday – Saturday (9am-630pm)
• Additional S$1,000 monthly Guaranteed Teaching Allowance will be paid during the first 3 months probationary period.z
• The first year S$50,000 Guaranteed Annual Salary. We top up the balance if you didn’t get S$50,000 annual salary in the first year

The ideal candidate will be someone who takes initiative, demonstrates leadership qualities, and is eager to grow with the organization. Our goal is to groom these candidates for future leadership positions

Job Responsibilities:

• Prepare and conduct math lessons that facilitate active learning experiences for students.
• Foster a positive and engaging classroom culture through creative teaching methods for an enjoyable learning experience.
• Manage students’ portfolio and analysis student academic evaluation.
• Engage in school branding activities, such as recording YouTube videos, writing articles, and more.
• Establish rapport with both students and parents and communicate with parents on students’ academic progress regularly.
• Any teaching related work as prescribed by Management.

Job Requirements:

• Possesses at least Bachelor’s degree or above from an accredited university, such as NUS/NTU/SMU etc.
• Familiarity with PSLE, O Level, A Level, and Maths Olympiad contest papers (e.g., RIPMWC, SMOPS, NMOS, AMC8, etc.) will be an added advantage
• Training provided
• Good interpersonal, oral and written communication skills; and the passion to co-operate with student, parents, and co-colleagues.
• Able to multi-task, meticulous, with an eye for detail.
• Able to commit weekdays (inc. evenings) & weekends

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Sales Engineer (Data Centre / Building Services)

Responsibilities:
Mainly focus on sales strategy planning and business development to meet or exceed given Annual Sales target.
Support technical queries from external (e.g. end users, consultants, and partners)
Work closely with Solution team in articulating technology and product positioning to both business and technical users in the form of presentation or bid proposal and clarifications.
Work with Solution team in solution design and produce guide specifications support to consultants, integrators, and customers.
Respond to functional and technical elements of RFIs/RFPs including conducting of cost and solution analysis to ensure competitiveness of bid response.

Develop opportunities from assigned industries and customer segments

Act as single point of contact to the assigned customers account and manage the customers’ requirements and feedbacks to ensure satisfactory level

Coordinate with solution team and project team to deliver project in timely, satisfactorily and quality manner and ensuring project delivery is delivered in compliance with contractual and regulatory requirements
Resolve issues in a manner that is consistent with the company mission, values, and project objectives.
Identify customer's needs and sales opportunities from the leads received, and to help future growth through value-added engineering.
Develop and maintain close relationship with customers.
Bi-weekly update of Sales CRM, sales gap and forecast report.

Requirements:
Degree/Diploma in Mechanical or Electrical Engineering or equivalent.
Minimum 1 year experience in Data Centre / Engineering & Building Services Industry is preferred.
Self-driven with initiative, fast learner.
Strong interpersonal skills to communicate well with customers, colleagues and vendors.
Proficient in Microsoft Office, Microsoft Visio, and Project.
Read architectural, structural, mechanical and electrical blueprints and have a solid understanding of building services such as electrical, fire, and mechanical system. Understanding of enterprise infrastructure control systems and network communications technology- Internet, Intranet, VPN, TCP/IP, Ethernet, etc. will be a plus

JOB SUMMARY

The incumbent will provide active ageing activities, befriending services for vulnerable seniors who require additional social support; and referrals for care services when required. He or she works closely with the Centre Supervisor to promote healthy living and keep seniors engaged within the community which includes regular monitoring of seniors' health condition.

KEY DUTIES AND RESPONSIBILITIES

1. Assist Centre Supervisor to conduct active ageing activities and organize special events (i.e. National Day, Christmas, Chinese New Year) for the seniors and their caregivers.
2. Conduct community outreach and needs assessments to seniors at a designated service boundary.
3. Provide befriending services to vulnerable seniors including connecting them to care services when necessary.
4. Collaborate with Healthier SG ambassadors and the local community nodes to implement social and lifestyle interventions to help seniors age in place.
5. Recruit and train volunteers to assist with the active ageing activities and outreach services.
6. Perform administrative and reporting duties such as daily programme attendance, health screening recording, client register, and other data and statistics rquired by the authorities.
7. Assist in monitoring Alert Alarm System wherever available.
8. Perform other duties as assigned by the reporting officer.

JOB REQUIREMENTS

• GCE 'O' Level / Diploma
• 1-2 years of relevant experience in elderly befriending service
• Have interest and passion to work with seniors and their caregivers
• Good organisational skills, team-oriented with excellent interpersonal and communication skills
• Knowledge in eldercare is an advantage.

WORK LOCATION

Block 572A, Woodlands Avenue 1

About Child Protection Specialist Centre (CPSC):

We are dedicated to providing quality home-based services and support to families and children experiencing abuse or severe neglect at home. Referrals are received from the Ministry of Social and Family Development (MSF) Child Protection Services to assist families and children identified as needing non-statutory services and support. Guided by a child-centred, family-focused, and community-based approach, our aim is to empower families to reach their fullest potential and provide ongoing support through life’s changes and challenges.

We invite professionals to apply for the post of Play Therapist in HEART@Fei Yue Child Protection Specialist Centre. You have passion to support the recovery of children and pre-teens who have experienced abuse, neglect and/or family violence. You will work with child protection caseworkers, families and a clinical supervisor within a multi-disciplinary setting to provide play therapy services to these children between 3 to 12 years old.

Responsibilities:

• Provide play therapy for children and pre-teens presenting with behavioural and emotional difficulties due to attachment injury, trauma, losses, adjustment.
• Work with caregivers to equip them with knowledge and skills to support children coping with emotional stress or trauma, to encourage and support them to provide a safe and nurturing environment for their children.
• Conduct parent-child sessions to enhance recovery.
• Maintain play therapy rooms and materials.
• Document therapy sessions, progress, reviews and provide regular updates to caseworkers.
• Participate in case conferences, family meetings to support caseworkers and the children/parents.
• Participate in individual and group supervisions, and attend team/department meetings.

Requirements:

• A recognised Play Therapy certification, in addition to a degree in social work, counselling, early childhood care and education, psychology or related field from an accredited institution.
• Registered or eligible for registration with Association of Play Therapy (Singapore) or a recognised professional body.
• Have minimally one year of experience working with vulnerable children and families, including play therapy services.
• Knowledge of children’s developmental needs and trauma is an advantage.
• Experience working in the social service sector.
• Good interpersonal, writing and communication skills.
• Able to work one evening a week or occasional weekends.
• Able to travel to Redhill, Choa Chu Kang and offsite to conduct play therapy.
• Willingness to learn and use different therapy modalities given the wide range of presentations of clients.
• A team player, adaptive, independent and resourceful.

Location: Lengkok Bahru/ Choa Chu Kang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Job Description & Requirements

• Monitoring of all applications and network infrastructure events using the monitoring tools.
• Analysis of incidents based on event management matrix.
• Perform daily activities as documented in the daily checklist
• To monitor, track and update the change management activities & routine activities
• Ensuring that all outstanding activities/tasks are documented and handed over to incoming shift.
• Activates and facilitates the Technical/Management Bridge when required

"Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!”

We strongly believe that our employees are our most valuable assets and are committed to creating a culture that supports your professional growth. By exploring new job opportunities within the company, you can expand your skill sets, gain exposure to different areas of the business, and build a diverse and fulfilling career.

In this role, you will be a key member responsible to provide support in leading Engineering practices and DC development, assisting in standardisation of DC design and built across the region. As the Senior Director, Regional Engineering, you will report directly to the Acting Chief Development & Engineering Officer and work closely with a team of SME on the following duties:

• Lead a team of engineering specialists to execute various projects and oversee multiple functions such as engineering studies, site feasibility studies, new technology & construction methodology research.
• High involvement in green and brown field projects such as site selection, set up project teams, engagement of consulting team, and oversee design and tender award, construction process, etc.
• Lead a team in DC development that requires liaison with management team and stakeholders to prepare necessary documents for business case preparation and presentation.
• Shortlist and engage best in class consultant team (i.e. Architect, M&E, C&S, Energy, etc.) to assist in design development and tender preparation including preparation of project cost budget estimates.
• Lead new engineering technology, construction methodology research and development projects that aim to continuously improve the DC energy and water efficiency, build efficiency, operation productivity and sustainability by lowering PUE, WUE and carbon emission.
• Design, construct and build green and brown field DCs such as creating development plan, identification of land parcels and site planning, finalising of design with partners, evaluation of power sources, understanding customers’ requirements to ensure on time delivery of the DC.
• Drive energy, water, waste efficiency along with green power for existing and new DCs.
• Provide support to recruit top engineering and project management talents by participating in the attraction, shortlisting, and interviewing process.
• Enable a culture of creativity, collaboration, speed, innovation, and excellence while continuously elevating the quality and calibre of our engineering and DC development organization.
• Participate in the strategic planning process with other stakeholders like Product Management, Operations, and Finance to meet the outcomes required by the business leaders, and to collaborate with peers in other business functions to achieve a desired outcome.
• Lead, mentor and support a highly effective team of project managers, engineering managers and energy managers to foster a high-performance culture.
• Other relevant duties to the role and responsibilities may be assigned to you from time to time for supporting the business growth of our organization

Job Skill & experience requirement:

• Min. bachelor’s degree in relevant studies such as Mechanical, Electrical, Project Management, Architecture, etc.
• Possess at least 15 years of working experience with at least 10 years of relevance in data centre related field involving DC development and engineering works.
• Experienced in leading a team and people management skills.
• Strong M&E background with ability to lead design requirement, identify SPOF, oversee engineering fault analysis and ability to solve complex engineering problems such as cooling, power, etc.
• Possess good communication, presentation and writing skills in English.
• Possess good financial knowledge to oversee project cost controls and financial management.

Your Career Growth Starts Here. Apply Now!

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!

Make an Impact by

• Manage new Data Center project execution for Regional green and/or brown field projects
• Execute end to end project initiation process
• Development of project master program, project charter and set up project processes
• Sourcing for suitable specialist and subject matter experts to be part of project delivery team.
• Translate business requirement/plan into executable project deliverables
• Prepare project budget capital funding, manage approved project capital funding cashflow and spending within approved budgets.
• Lead project tender and administration processes
• Timely and accurately reporting of project progress and expenditure to management
• Oversee the entire project lifecycle, from conceptual design through construction and commissioning, ensuring timely and budget-compliant delivery.
• Develop project timelines, resource allocation plans, and risk management strategies.
• Day to day construction oversight to ensure the project is executed complying with EHS requirement.
• Assist in researching new technologies that could apply to new DC or to enhance current DC
• Knowledgeable in various M&E critical systems (e.g. UPS, Generator, Chiller, Cooling Tower) requirement including testing and commissioning (i.e. FAT, SAT, IST)
• Lead cross-functional teams in the development and engineering of new data center projects, ensuring alignment with business goals and strategic initiatives.
• Liaise with Engineering Solution, Energy & Sustainability and DC Operation colleagues for project requirements.
• Define and implement best practices, standards, and processes for data center design and development.
• Oversee to ensure Environment, Safety and Occupational Health implementation by project contractors.
• Ability in reading design and construction drawings for all fields (Architectural, Structural, M&E, etc.)
• Collaborate with engineering teams to create innovative designs for electrical, mechanical, and structural systems that meet operational needs and efficiency targets.
• Ensure compliance with respective country local codes, industry standards, and environmental regulations throughout the project lifecycle.
• Oversea travel & long stay to support project development when required.

Skills for Success

• Minimum 10 years of relevant work experience in data center engineering, project management or construction management with proven track records in green and/or brown field data center projects.
• Bachelor degree in Engineering, Project Management, Construction Management or Architecture.
• Proven track record of successfully managing large-scale data center development projects from inception to completion.
• Preferable with LEED accredited professional.
• Familiar with Data Center risk redundancy configurations and requirement
• Familiar in Energy & Sustainability certifications requirement (i.e. LEEDs, Green mark)
• Possess good leadership, team player and good problem-solving skills.
• Resourceful and excellent problem-solving skills, timely escalation to superior.
• Possess good communication skills in English and with attention to detail
• Good communication in English and negotiation skills
• Good financial knowledge to oversee project cost control and management
• Excellent leadership, communication, and interpersonal skills with the ability to influence and motivate teams.
• Strong analytical and problem-solving abilities, with a proactive approach to risk management.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

Call Centre Agent (Up $2500 / Kallang)

The Role:

• Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy
• Assist customers in navigating respective website and online services
• Maintain accurate records of customer interactions and transactions
• Collaborate with other team members to improve processes and enhance customer satisfaction
• Stay up-to-date with product knowledge and company policies
• To consistently meet set KPIs without compromising on quality service delivery

Benefits:

• Salary: Up to $2500
• 5/5.5 days office hours/shift

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Gisalle Lim

Registration Number: R23115299
AlwaysHired Pte Ltd
EA Licence No: 24C2293

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

Front Desk, Operations & Secretariat Support

• Answer phone calls, attend to intake of new clients, schedule appointments.
• Manage Centre's phone management system (3CX) and mobile device. Setting of office messages where appropriate, sending of SMS reminders to clients.
• Ensure functionalities of phone management system and liaise with vendor for repair if needed.
• Collect payment and settle accounts at end of day.
• Conduct fire drill exercises and attend to related administration.
• Minutes-taking at staff meetings.

Hotline Operations & Volunteer Support

Recruitment & Training:

• Attend to enquiries, send brochures and registration forms to interested parties.
• Arrange for interviews and inform candidates of interview outcome.
• Inform trainees of training related matters including collection of fees.
• Provide support in classroom training sessions such as room setup, handouts, attendance sheet, name tags, provision of tea-break.
• Upkeep of relevant data and documentation.

Hotline Operations and Volunteer Support:

• Be familiar with Hotline operating system (3CX & CRM), report of faulty equipment if any in the Hotline room including update of documents, files and notices for volunteers and provision of technical support to volunteers.
• Serve as point-of-contact for volunteers' feedback and routing of feedback to relevant staff/team to attend.
• Support in volunteer and community engagement matters.

Event & Programme Support

• Provide administrative and logistics support for Volunteer Appreciation and Annual Awards such as preparation of list of awardees, certificates and plaques.
• Support in mental health talks and outreach in areas like scheduling, coordinating with speakers on topics, logistics required and attending to payment matters.

Diploma, ‘A'', 'O' or 'N' Levels.

Requirements:

• Min. 2 years of administrative experience.
• Willingness to learn.
• Strong customer service mindset.
• Proficient in IT and MS Office (Word, Excel & Powerpoint)
• Basic Mandarin would be a plus for attending to Mandarin speaking clients
• Candidates will be required to handle front desk operations, in addition to various administrative tasks.

Working Hours:

5-day work week with a weekly Tue or Thu from 12pm to 9pm, and Sat once a month from 9am to 1pm.

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

• Act as single point of contact for Customer for all facilities matters, including but

not limited to security, cooling, power, hardware movements, cleanness, etc.

• Support & co-ordinate hardware installations and cabling as per Customer requests.
• Manage and coordinate vendor support services, including supervision of vendors on installation, upgrading, maintenance, repair, and delivery of server hardware and software.
• Co-ordinate with and escort third party vendors visiting Customers’ data centre and server rooms.
• Install, configure, Monitor of UPS.
• Co-ordinate with remote site support engineer for all server room related activities.
• Perform regular data centre inspection. Report any alert to concerned party.
• Maintain inventory of Customer data centre and server rooms equipment Record including customer’s remote sites and audit all the changes.
• Manage Customer’s cloud based data centre and resources, including inventory,
• changes, budget, etc.
• Any other activity related to data centre operations.
• The Support Services shall meet KPI target set by Customer.
• The DC OSE should carry and be reachable 24x7 via on duty mobile phone (to be provided by Customer
• Experience in IT service management
• Basic understanding of IT Infrastructure domain.

Summary & Benefits:

• Mondays to Fridays (5 Days Work Week)
• Medical + Dental Coverage
• AWS + PB

Job Responsibilities:

• Supporting and performing daily administrative duties.
• Processing Centre's expenses, invoices and other requests.
• Recording and summarising attendance and other related matters.
• Handling tasks arranged by the Principal.
• Processing matters related to recruitment.

Requirements:

• Min. O levels.
• Experience in Preschool Administrative matters is preferred.
• Proactive, independent, meticulous, organized, honest and a good team player.
• Good verbal and written communication skills.
• Able to work under tight deadlines.
• Able to converse in English and Mandarin (To liaise with parents)

For more information or application, please contact Cheralyn with your resume.

WhatsApp: 89223320

Email: [email protected]

Facebook: Preschool/Childcare Jobs in Singapore

Telegram: https://t.me/preschooljobssg

Cloud Recruitment Pte Ltd 23C1888 Cheralyn R23112542

Principal / Centre Leader (With DPL / Childcare / Islandwide location / Up to $5000]

• 5 days
• Islandwide location (arrange nearby your house
• $4000 - $5000 depend on experience

Requirements:

• At least Diploma in Pre-school LEADERSHIP (DPL)

Responsibilities:

• Responsible for the strategic direction and overall management of the preschool
• Provide leadership for setting overall goals for the school as a basis for curriculum objectives
• Ensure daily operations are in order and in compliance with licensing and other regulatory requirements, where applicable
• Oversee curriculum planning and professional matters
• Mentor teachers in all areas to facilitate collaborative approaches to learning, teaching and evaluation so as to improve overall performance standards and competencies
• Set the direction for parent partnership, community engagement and talent management
• Manage relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis appropriately
• Management and optimisation of centre resources Implementation of specific centre programs, initiatives and events
• Handle centre administrative matters and enrolment
• Determine requirements that must be met regarding licensing, health and safety regulations from the start and local regulatory agencies
• Prepare budget and control budget expenditures

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities

• Efficiently perform all duties in the Communication Centre as part of the Guest Services Department (Reception, Concierge, Bell, and Driveway) assisting the entire team where necessary.
• Communicate professionally and efficiently to all internal and external callers of the hotel.
• Ensure guests are provided with personal, attentive and caring service
• Ensure guest complaints are dealt with promptly and courteously in line with Artyzen Brand Service Standards.
• Promote a helpful and professional image to the guest, and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude.
• Be fully conversant with all services and facilities offered by the hotel as well as the local surroundings.
• Answer inquires from guests regarding restaurants, transportation, and entertainment in the local area.
• Suggest off-the-beaten path places to guests to present authentic dining, entertainment and travel experience.
• Ensure all guests experience a fresh and modern experience.
• Anticipate guest needs and offer related services and suggestions accordingly.
• Find opportunities to surprise and delight guests to create memorable moments.
• Be able to build small talks with guests during every interaction to engage with guests.
• Coordinate, process and distribute all incoming reservations during off hours of Reservations Manager, and be responsible for telephone inquiries and information services for the hotel.
• Be entirely flexible and adapt to rotate within the different positions of the Guest Services or any other Department of the hotel as needed.
• Optimize revenue through timely and accurate bookings.
• Complete other tasks that assigned by Management.

Requirements

• Vocational studies related to the field of Hotel & tourism management with at least 1 year experience in front office or guest facing roles, possible combination with studies.
• Preference for candidates with call centre/operator experience in an established or luxury/upscale or boutique hotel.
• Service-oriented, attentive to details and observant
• Excellent oral and written communications skills
• Good command of written and spoken English
• Adaptable and outgoing with excellent interpersonal skill
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude

Duration: 1-2 yr contract
Salary: Up to $4.2K
Location: East

Job Scope:

• Oversee and manage the day-to-day operations of the Channel Operations team, ensuring the achievement of service level agreements (SLAs) and operational excellence.
• Develop and implement strategies to optimize channel efficiency, improve workflows, and meet organizational objectives.
• Monitor team performance and provide regular feedback, coaching, and mentoring to ensure professional growth and high performance to ServiceSG’s Service Transformation and Planning Team.
• Collaborate with stakeholders (E.g. public agencies) to address operational challenges, gather insights, and support cross-functional initiatives.
• Prepare and present regular reports on team performance, KPIs, and improvement opportunities to management.

Job Requirements:

• Min. degree in Business Administration, Operations Management, or a related field.
• Min. 4-5 years relevant experience in operation management with min. 2 years in a supervisory role

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Looking for Cleaning Specialist for Childcare/Elderly centers/Commercial Offices.

Overview

• Premises mainly near to MRT or under HDB void deck
• Part Time/Full Time/Flexi
• Training provided
• WSQ Certificate (food & hygiene) will be advantageous
• Pre-employment Medical report will be advantageous

Full Time

Telok Blangah 1 month contract

• Mon to fri only (5 days)
• 8am to 6pm
• No OT required

Position: Contact Centre Executive
Location: Raffles
Time: 4 hours a day
Salary: Up to $20/hour (depending on experience)

Job Responsibilities:

• Assist in Contact Centre Duties (Answering of customer enquiries, escalate to relevant department, initiate callbacks to customers to confirm details and resolve concerns)

Requirements:

• Experience in a Contact Centre, Banking or Customer Service environment will be advantageous
• Great Communication Skills; friendly and clear when speaking with customers.

Attention to: Hailey
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

This role will support Manager, Centre-Based Care, to ensure smooth and effective execution of new care pilots, services and programmes aimed at enhancing client care quality and community care integration.

Working Location: Woodlands Care Home

BlueSG is the first and only point to point car sharing service in Singapore, offering a convenient, flexible and affordable mobility option to all, complementing public transport while reducing the need for car ownership. With a 100% electric fleet, BlueSG provides a sustainable transportation solution, eliminating direct carbon dioxide emissions as compared to traditional vehicles.

Join us if you’re passionate about our business, ready to contribute, and resonate with our core values – Collaboration, Curiosity, Customer-Centricity, Empowerment and Respect!

About the role

The Team Lead will organise, direct, and monitor the daily activities of a team of Customer Experience Agents. This role involves ensuring high levels of customer service, adherence to company policies, and continuous improvement of team performance.

• Organise and oversee shift duties for the team.
• Supervise and mentor a team of Customer Experience Agents to achieve performance goals.
• Ensure emails, live chat and calls handled by Customer Experience Agents are correctly managed.
• Monitor calls to observe individual demeanour, technical accuracy, and adherence to company and client policies and procedures.
• Handle and escalate sensitive calls when necessary.
• Provide real-time feedback and conduct monthly reviews.
• Identify and address process bottlenecks and inefficiencies to improve overall performance.
• Collaborate with other departments to ensure seamless communications and alignment of goals.
• Handle any ad-hoc tasks assigned to support operational needs, process improvements, or special projects.

What We’re Looking For

• Proven experience in a customer service role, with at least 2 years in a supervisory position.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to provide constructive feedback and handle sensitive situations.
• Ability to work under pressure.
• Attentive to details.
• Proficiency in using customer service software tools such as Zendesk.
• Rotating 12 hours shift work is required, including night shifts, weekends and Public Holidays.