"Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!”

We strongly believe that our employees are our most valuable assets and are committed to creating a culture that supports your professional growth. By exploring new job opportunities within the company, you can expand your skill sets, gain exposure to different areas of the business, and build a diverse and fulfilling career.

In this role, you will be a key member responsible to provide support in leading Engineering practices and DC development, assisting in standardisation of DC design and built across the region. As the Senior Director, Regional Engineering, you will report directly to the Acting Chief Development & Engineering Officer and work closely with a team of SME on the following duties:

• Lead a team of engineering specialists to execute various projects and oversee multiple functions such as engineering studies, site feasibility studies, new technology & construction methodology research.
• High involvement in green and brown field projects such as site selection, set up project teams, engagement of consulting team, and oversee design and tender award, construction process, etc.
• Lead a team in DC development that requires liaison with management team and stakeholders to prepare necessary documents for business case preparation and presentation.
• Shortlist and engage best in class consultant team (i.e. Architect, M&E, C&S, Energy, etc.) to assist in design development and tender preparation including preparation of project cost budget estimates.
• Lead new engineering technology, construction methodology research and development projects that aim to continuously improve the DC energy and water efficiency, build efficiency, operation productivity and sustainability by lowering PUE, WUE and carbon emission.
• Design, construct and build green and brown field DCs such as creating development plan, identification of land parcels and site planning, finalising of design with partners, evaluation of power sources, understanding customers’ requirements to ensure on time delivery of the DC.
• Drive energy, water, waste efficiency along with green power for existing and new DCs.
• Provide support to recruit top engineering and project management talents by participating in the attraction, shortlisting, and interviewing process.
• Enable a culture of creativity, collaboration, speed, innovation, and excellence while continuously elevating the quality and calibre of our engineering and DC development organization.
• Participate in the strategic planning process with other stakeholders like Product Management, Operations, and Finance to meet the outcomes required by the business leaders, and to collaborate with peers in other business functions to achieve a desired outcome.
• Lead, mentor and support a highly effective team of project managers, engineering managers and energy managers to foster a high-performance culture.
• Other relevant duties to the role and responsibilities may be assigned to you from time to time for supporting the business growth of our organization

Job Skill & experience requirement:

• Min. bachelor’s degree in relevant studies such as Mechanical, Electrical, Project Management, Architecture, etc.
• Possess at least 10 years of working experience with at least 7 years of relevance in data centre related field involving DC development and engineering works.
• Experienced in leading a team and people management skills.
• Strong M&E background with ability to lead design requirement, identify SPOF, oversee engineering fault analysis and ability to solve complex engineering problems such as cooling, power, etc.
• Possess good communication, presentation and writing skills in English.
• Possess good financial knowledge to oversee project cost controls and financial management.

Your Career Growth Starts Here. Apply Now!

Job Scope:

- Monitor students’ attendance and progress;

- Coordinate tutors lesson schedule and duty;

- Collect tuition fee and manage disbursement of cash for purchases;

- Handle feedbacks from parents;

- Manage teachers according to Centre’s guidelines;

- Manage centre daily operating;

- Answer parents enquiries;

- Generate lead and sales.

Qualification and requirement:

- Candidate must possess a Diploma and/or above;

- Committed, responsible;

- Has strong communication and interpersonal skills;

- Has working experience in service sector;

- Relevant working experience in managing an education centre is more preferred;

- Fluent in both English and Mandarin.

Pay structure:

Base salary (2200-2800) + Sales Commission

Responsibilities:

• Assist the Operations Manager in managing the operations of the call centre
• Manage the performance of Call Centre Agent(s) in call, email and chat handling, ensuring that specific service level and turnaround targets are met
• Monitor team adherence and quality performance against targets
• Collaborate closely with the Service Quality Executive to breach any gaps in training and improve performance quality
• Manage and resolve any escalated cases or disputes, ensuring that appropriate and timely escalations are made to client(s) as and when is required
• Manage and resolve any internal problems or conflicts at the first level in the workplace before any escalation to the Operations Manager
• Ensure all other SOPs and protocols are diligently and correctly carried out
• Work with other departments as and when is required to ensure that team operations can continue smoothly and cohesively across the organisation
• Any other ad-hoc tasks that may be assigned by the Company

Requirements:

• A Level and above
• Proficient in relevant computer applications (Microsoft Applications)
• Proficient in typing
• Able to multitask
• Able to commit to office hours desk-bound (8.30am to 5.30pm from Mondays to Fridays)
• Able to commit 44-hours of work a week
• Open to be moved to shift work (details will be discussed during the interview)

Additional Information:

• Commencement date is 24 February 2025
• Monthly basic salary ranges from $3,000 to $3,200
• Incentives provided for good performance
• Training is provided, may be conducted at a secondary location i.e Henderson, client premise (TBA)
• 12 weeks probation
• Workplace location is close proximity to Macpherson and Ubi MRT station

You will be responsible for providing a high standard of medication supply and management services to our Intermediate and Long-term care clients. You will be involved in the dispensing production line, operation and maintenance of the Automated Tablets Dispensing and Packing System (ATDPS), pharmacy stock inventory control, quality assurance, and process improvement activities.

The selected applicant will be stationed at Pharmacy Services Centre, PSC (located at Buangkok Green Medical Park).

Job Requirements

• Diploma in Pharmaceutical Science or Diploma in Pharmacy Science or GCE "A' / 'O' / 'N' level with a Certificate in Pharmacy Technician Course conducted by the Pharmaceutical Society of Singapore
• Good team player, meticulous,service-orientated, and possess good interpersonal and communication skills

Our client is a sport education center. Due to their current expansion plan, they are looking for a Senior Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Develop and execute marketing strategies aligned with business goals and target audiences.
• Stay informed on marketing trends, conduct competitive analysis, and explore new digital platforms and communication techniques.
• Collaborate with internal teams to create strategies that drive business growth.
• Plan and manage multi-channel digital campaigns, including SEM, social media ads, email, and content marketing.
• Work with external vendors and media agencies on campaign execution.
• Analyze and report on campaign performance, providing actionable insights.
• Create campaign assets for platforms like Facebook, LinkedIn, Google Ads, and TikTok.
• Develop monthly/quarterly social media plans and advertising strategies to achieve business objectives.
• Manage the social content calendar for platforms including Facebook, Instagram, TikTok, Twitter, LinkedIn, and YouTube.
• Create and post engaging content; capture photos and videos of gymnasts as needed.
• Monitor and analyze social media and campaign performance, providing optimization recommendations.

Job Requirements:

• Minimum 4 years of sales and marketing experience.
• Strong content creation and copywriting abilities.
• Proficient in English (written and spoken); familiarity with Adobe Premiere Pro, Photoshop, or Illustrator is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Responsibilities:

• Act as the main point of contact between customers and the workshop, ensuring prompt responses and smooth service processes.

• Advise customers on vehicle maintenance, repair needs, and service intervals.

• Conduct test drives with customers to identify additional vehicle issues if necessary.

• Accurately document customer concerns and vehicle details on job cards.

• Provide clear service quotes and estimated time for completion.

• Inspect vehicles after repairs and ensure issues are resolved before handover.

• Manage vehicle check-in and check-out processes efficiently.

• Monitor service progress and keep customers informed.

• Coordinate with internal departments to resolve post-repair issues.

• Handle administrative tasks such as cost estimates, billing, and job card closures.

• Follow up with customers to ensure satisfaction with the services provided.

Requirements:

• Nitec/Diploma/Degree in Engineering, preferably in automotive-related fields.

• Minimum 2 years of experience as a Service Advisor or in a similar customer service role within the automotive industry.

• Strong ability to detect basic vehicle faults and issues.

• Valid Singapore Class 3 Driving License.

• Excellent communication and interpersonal skills.

• Proficient in using computer systems to manage customer information and service orders.

What We Offer:

• Competitive salary package.

• Opportunities for career development and growth.

• A supportive and collaborative work environment.

Location: Woodlands @ MEGA

Working Hours: Monday - Friday 10am - 7pm / Saturday 10am - 3pm

Job Description

• Align, execute and embed global Services strategy and framework in local Operating Companies
• Conduct market research to identify new business opportunities, including priority sectors and emerging markets
• Develop and implement a strategic business development plan to achieve company targets for growth and profitability through Services offerings, driving effective product pull-through
• Act as APAC divisional black-dot owner for Digital Services to ensure continuous strong implementation of digital strategy across the division
• Lead regional digital hubs and work closely with Operating Companies service delivery teams to ensure the company’s services meet the needs of customers and are delivered to the highest standard
• Lead capability development in Operating Companies through both commercial and technical training and coaching under Services framework
• As a resource to local sales leadership, help develop comprehensive local sales strategies, target segments, target geographies and target customers to timely commercialise new Services offerings
• Actively contribute to new ideation and provide feedback to internal teams including Steam Business Development to identify opportunities for new services or enhancements to existing services based on customers and market needs
• Work collaboratively with global BD community including Customer Sustainability team to support Operating Companies in delivering Services offering to customers, through sharing of best practices
• Track and report on business development activities, sales performance, and market feedback
• Use CRM systems to track, analyse and support Operating Companies to improve customer interaction and opportunity conversion
• Attend industry events, conferences, and networking opportunities to build relationships and promote the company’s services. Support external marketing / promotion of solutions via multi channels including web, trade shows, social media etc

Qualifications / Experience

• At least 8 years of related experience
• Degree in Engineering or equivalent
• Excellent communication skills, fluent written and spoken English
• Collaborative in building strong and trusting relationship across the organisation to deliver team results, across multiple disciplines
• Proficient skills in MS Office

Job Description

• Preparing contracts for external stakeholders (including maintenance contracts)
• Preparing budget for the medical centre
• Preparing presentations for internal/external stakeholders
• Liaising with internal stakeholders e.g. Finance, HR, IT
• Liaising with external stakeholders e.g. contractors, vendors, hospitals, dormitories, government agencies and landlord
• Participate in procuring various services for the medical centre
• Regularly processing and reviewing invoices, outsourced services and centre's licenses
• Data entry and consolidation
• Prepare and coordinate licensing and audits (MOH, NEA and MOM)
• Reporting officer of admin and operations team, overall in charge of rostering, staff development and appraisals
• Liaison person for research projects
• Preparing monthly workload statistics / dental reports
• Overseeing Primary Care Plan (PCP) onboarding and off-boarding
• Preparing and coordinating reports to Migrantwell Singapore

Requirements

• Degree in Business Administration or equivalent.
• Minimum 5 years of relevant experience in managerial level, preferably operations experience in healthcare setting in a similar capacity.
• Excellent interpersonal and communication skills to work well with all departments.
• Strong leader with tested ability to manage, motivate and coach teams.
• Enjoys challenges and able to work with tight timelines when needed.
• Well versed in Microsoft Office (Word, PowerPoint and Excel).
• Able to work in collaboration with other professionals in the multi-disciplinary team.

Location

St Andrew's Migrant Worker Medical Centre

27 Penjuru Walk, #01-24, Penjuru Recreation Centre, Singapore 608538

Our client is a sport education center. Due to their current expansion plan, they are looking for a Senior Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Develop and execute marketing strategies aligned with business goals and target audiences.
• Stay informed on marketing trends, conduct competitive analysis, and explore new digital platforms and communication techniques.
• Collaborate with internal teams to create strategies that drive business growth.
• Plan and manage multi-channel digital campaigns, including SEM, social media ads, email, and content marketing.
• Work with external vendors and media agencies on campaign execution.
• Analyze and report on campaign performance, providing actionable insights.
• Create campaign assets for platforms like Facebook, LinkedIn, Google Ads, and TikTok.
• Develop monthly/quarterly social media plans and advertising strategies to achieve business objectives.
• Manage the social content calendar for platforms including Facebook, Instagram, TikTok, Twitter, LinkedIn, and YouTube.
• Create and post engaging content; capture photos and videos of gymnasts as needed.
• Monitor and analyze social media and campaign performance, providing optimization recommendations.

Job Requirements:

• Minimum 4 years of sales and marketing experience.
• Strong content creation and copywriting abilities.
• Proficient in English (written and spoken); familiarity with Adobe Premiere Pro, Photoshop, or Illustrator is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Our client is a sport education center. Due to their current expansion plan, they are looking for a Senior Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Develop and execute marketing strategies aligned with business goals and target audiences.
• Stay informed on marketing trends, conduct competitive analysis, and explore new digital platforms and communication techniques.
• Collaborate with internal teams to create strategies that drive business growth.
• Plan and manage multi-channel digital campaigns, including SEM, social media ads, email, and content marketing.
• Work with external vendors and media agencies on campaign execution.
• Analyze and report on campaign performance, providing actionable insights.
• Create campaign assets for platforms like Facebook, LinkedIn, Google Ads, and TikTok.
• Develop monthly/quarterly social media plans and advertising strategies to achieve business objectives.
• Manage the social content calendar for platforms including Facebook, Instagram, TikTok, Twitter, LinkedIn, and YouTube.
• Create and post engaging content; capture photos and videos of gymnasts as needed.
• Monitor and analyze social media and campaign performance, providing optimization recommendations.

Job Requirements:

• Minimum 4 years of sales and marketing experience.
• Strong content creation and copywriting abilities.
• Proficient in English (written and spoken); familiarity with Adobe Premiere Pro, Photoshop, or Illustrator is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza or Singapost Centre

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesdays to Sundays, PH OFF)

Salary: $3000 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Bukit Timah
Salary: $3500 - $4200

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.

Requirement:
• Have Call centre exp/ Customer Service or Have order processing exp
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

We are seeking a dedicated and experienced Preschool Principal to lead and inspire our early childhood education program. The ideal candidate will have a passion for working with young children and a commitment to creating a safe, nurturing, and engaging learning environment. Below are the key requirements for the position:

Job Description:

• Be responsible for the overall management of the preschool
• Plan and execute marketing ideas to boost centre enrolment (eg. open houses)
• Work closely with the Management Team to discuss overall goal-setting for the school and operational decisions
• Relay directions from the Management Team to staff accurately
• Ensure daily operations are in order and in compliance with licensing and other regulatory requirements including administration matters
• Be willing to cover classes in the event of manpower shortage
• Oversee curriculum planning and professional matters
• Mentor and guide teachers closely in all areas to facilitate collaborative approaches to learning, teaching and evaluation so as to improve overall performance standards and competencies
• Manage relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis appropriately
• Determine requirements that must be met regarding licensing, health and safety regulations from the start and local regulatory agencies
• Plan and propose termly excursions and prepare budget and control budget expenditures

Job Requirements:

1. Diploma in Early Childhood Care & Education-Leadership (DECCE-L)

2. At least 2-3 years of experience as a Preschool Principal

3. Fluent in English and Chinese (spoken and written)

4. Efficient at executing and able to prioritise tasks

5. Excellent leadership and communication skills

Please whatsapp 8090 1816 and we will be in touch with you shortly.

Our client is a sport education center. Due to their current expansion plan, they are looking for a Senior Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Develop and execute marketing strategies aligned with business goals and target audiences.
• Stay informed on marketing trends, conduct competitive analysis, and explore new digital platforms and communication techniques.
• Collaborate with internal teams to create strategies that drive business growth.
• Plan and manage multi-channel digital campaigns, including SEM, social media ads, email, and content marketing.
• Work with external vendors and media agencies on campaign execution.
• Analyze and report on campaign performance, providing actionable insights.
• Create campaign assets for platforms like Facebook, LinkedIn, Google Ads, and TikTok.
• Develop monthly/quarterly social media plans and advertising strategies to achieve business objectives.
• Manage the social content calendar for platforms including Facebook, Instagram, TikTok, Twitter, LinkedIn, and YouTube.
• Create and post engaging content; capture photos and videos of gymnasts as needed.
• Monitor and analyze social media and campaign performance, providing optimization recommendations.

Job Requirements:

• Minimum 4 years of sales and marketing experience.
• Strong content creation and copywriting abilities.
• Proficient in English (written and spoken); familiarity with Adobe Premiere Pro, Photoshop, or Illustrator is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Introduction

Happy Tutors Learning Centre is a social enterprise that provides small group tuition to students from all levels. We focus on providing quality education services and also give back to the community by offering our services to the disadvantaged families.

Job Scope

1. Provide earnest education advise to parents and students for them to make the best education decisions for themselves.
2. Assist customers in the enrolment of our tuition classes and enrichment programs
3. Take charge of the daily operations of the tuition centre, including keeping the place clean and tidy.
4. Communicate with tutors and students effectively and positively to coordinate new classes or schedule changes
5. Handle all communications with parents by taking over the centre’s mobile phone.
6. Follow up closely with all parents in their enquiries.
7. Collect payment and issue receipts for tuition fees.

Requirements

1. At least 3 years experience doing customer service for enrichment centres
2. Able to work with spreadsheets
3. Able to communicate positively and efficiently with parents, tutors and students
4. Good understanding of the Singapore education system
5. Infallible work ethics

Interested applicants please send your CV to [email protected]

Please indicate your expected remuneration

Hope to welcome you into our family soon!

Perform routine tasks under the supervision of registered nurses in a Home Care Setting .

• Care for the health, well-being and safety of elderly.
• Deliver nursing care needs for elderly.
• Prepare and conduct programme activities for elderly.
• Update Individual Care Plans and relevant records.
• Look after clients’ personal care needs and cleanliness.
• Support caregivers and volunteers in caring for clients.

Job Requirements:

• Min 2 years Singapore working experience in Geriatric care
• Healthcare related certificate
• Good communication and interpersonal skills.
• Possess a passionate disposition to care for elderly.

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Conduct assessments for patient's pre-admission
• Conduct periodic reviews with suitable therapy treatments for Holistic Individual Care Plan with children
• Participate in multidisciplinary case discussions
• Plan and execute therapy programme and activities for Children
• Review and revise programme schedule for therapy program with proper documentation
• Foster close and warm relationships with children’s families and caregivers

Job Requirements:

• Singaporeans Only
• Bachelor degree / Diploma in Occupational Therapy
• Full registeration with APHC
• Minimum 3 years clinical experience in a hospital setting, or relevant
• Proactive and self motivated
• 3 working days per week (weekdays ONLY) [9am-6pm]
• Convertible to Full time position

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Requirement:
• Have Call centre exp/ Customer Service or Have order processing exp
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities

• Conduct market research to identify trends and opportunities within the APAC aerospace sector.
• Develop and execute sales strategies to grow the customer base and capture new business opportunities.
• Build and nurture relationships with key stakeholders, including operators, airlines, and leasing entities.
• Manage the sales cycle from initial lead generation through to final deal closure.
• Collaborate with internal teams to ensure timely and successful delivery of products and services.
• Partner with marketing teams to enhance brand visibility and drive awareness.
• Track sales performance metrics, analyze results, and prepare detailed reports.
• Provide accurate sales forecasts and consistently meet or exceed established targets.

Requirements

• Minimum Degree in Business Management,, Business Administration, Marketing or Relevant Field.
• Successful candidate must have proven sales experience in aerospace, aviation sales in the APAC Region.
• Experience in Business Devleopment will be an advantage.
• Occasionally Travel within Singapore and the Asia Pacific region

Thank you for your application and we regret that only shortlisted applicants will be notified

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EA (18C9514/R23118479)

Customer Service Officer (Call Centre) - 1 Year Contract - Singapore

Are you passionate about customer service and enjoy interacting with people? We’re looking for a dedicated Customer Service Officer (Chinese Speaker) to join our team in Singapore! You’ll play a critical role in providing first-call resolutions to end-users via calls and emails, delivering excellent service experiences.

Key Responsibilities:

• Handle incoming calls, emails, call-back requests, and live chats (where applicable) while meeting service level agreements.
• Provide friendly and efficient assistance to ensure a pleasant customer experience.
• Log all interactions accurately into the case management system, including customer inquiries, problems, and resolutions.
• Follow up on unresolved incidents and ensure timely resolutions.

Requirements

• Experience: At least 1 year of experience in a call centre or customer service environment.
• Proficiency in Mandarin is required to effectively liaise with Chinese-speaking vendors and end-users.
• Flexibility: Willingness to work staggered office hours on rotation, including alternate Saturdays (5.5-day work week).
• Immediately Available candidate is a plus.

This is a 1 year contract to start, renewable and convertible to permanent.