Company Description

OOM Institute, an extension of OOM Marketing Agency, has broadened its scope to become a premier educational platform. It provides in-depth courses, workshops, and consultancy services tailored to enhance professionals' expertise in digital marketing.

Roles & Responsibilities:

Admin and Operations

• Conduct administrative and operational tasks of the Training Centre
• Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly
• Manage administrative work (Attendance, preparation of course materials and course enrolment process etc)
• Coordinate and oversee training schedules to ensure adherence to SOPs
• Supports and contributes to the company's continuous improvement and training programs.

Learner’s Management

• Collaborate with the sales and marketing team to execute effective strategies for promoting training courses and maximising enrolment rates.
• Build and maintain strong relationships with learners, to achieve high customer satisfaction
• Provide quality customer experience through understanding of their queries and needs through email, walk-in and calls
• Ensure that all customer enquiries or feedbacks are satisfactorily managed, resolved and closed within agreed timeframe
• Facilitate effective learning experiences for participants

Job Requirements:

• Possess a Diploma or Degree in any discipline
• Experience in customer service or contact centre will have an added advantage
• Willing to work on weekends and/or public holidays.
• Computer literacy e.g. Excel, PowerPoint, MS Word, Google Docs, Sheet

Interested applicants, click APPLY NOW.

Only shortlisted applicants will be notified.

Collaborate with a multi-disciplinary team to provide professional and quality geriatric and neurological physiotherapy/occupational therapy to patients.

Participate in patient counsultation and Supervise Therapy Assistant

Document patient physiotherapy records accurately.

Have knowledge of therapy treatment for a wide range of injuries and conditions across all gender

Assess and manage patients referred for physiotherapy independently and implement appropriate treatment plans

Job Requirements

• Degree/Diploma in Physiotherapy

• Full registration with AHPC

• Keen interest in stroke and geriatric rehabilitation

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Purpose of the Job

As part of the middle management team, upkeep service standard by providing direct service and supervision to Assistant Senior Social Workers and Social Workers under close supervision within the organisation. Build core clinical and general competency among the team. Assess and respond to community development needs and harness resources with stakeholders, develop interventions and programmes within the organisation. Promoting alignment with agency values and team building.

Key responsibility areas

Casework – Engagement & Assessment

• Develop professional and engaged relationship with clients and other key service stakeholders.
• Conduct needs and intake assessment and risk assessment for complex cases by taking into account the integration of a range of information.

Casework – Case Review & Documentations

• Prepare social reports and ensure documentations are in place.
• Develop, maintain and review case notes and documents.

Casework – Goal Setting & Intervention Plans

• Work closely with multi-disciplinary team and/ or agencies to formulate and deliver care/ case plans.
• Lead case conferences as part of a multi-disciplinary team.
• Evaluate progress and effectiveness of casework interventions.
• Conduct closure of cases upon achieving sustainable service outcomes for clients, families and communities.

Group Work

• Assist in the planning, implementation, monitoring and evaluation of group work and provide recommendations for consideration to meet clients’ needs.
• Lead psycho-education groups that aim to provide information to and/or educate groups of target audience.
• Assist in therapeutic groups that aim to develop target groups of clients.

Perform community development work

• Strategize and lead environmental scans and community need assessments, monitor trends and issues relating to needs of clients and community.
• Design, develop and implement community-specific development programmes in meeting identified community needs.
• Participate in community development initiatives and provide recommendations for consideration.
• Review community development initiatives for improvements and address service gaps.
• Collaborate and network with other agencies to pool community resources.

Professional Development & Education

• Monitor the application of principles and protocols as guided by professional Code of Ethics and identify and respond to ethical concerns in practice.
• Provide supervision and mentoring to Social workers & support staff to enhance skills, knowledge and expertise.
• Review models of care, organizational health policies, procedures and programmes.
• Network with Community partners.

Programme Development & Implementation

• Advocate for and lead the development of specific programmes targeted at service gaps and service delivery issues.
• Design programme and conduct outcome-based evaluation to meet the needs of gaps identified/ key clients.
• Manage and oversee the end-to-end development and delivery of programmes.

Professional Leadership

• Provide leadership to facilitate the development of profession as a whole, including coaching and mentoring skills for capability development, as well as promoting the alignment within the organization.
• Set and implement plan to ensure service output, outcome and service standard.

Supervision & Training

• Provide supervision & mentoring to junior social workers & support staff
• Identify training needs of social worker & support staff

Administrative Functions

• Assume the role of a Team Lead in the absence of the Head of Family Service Center.
• Acting role in the running of the center in the absence of the Head, FSC.
• Verify statistical collation & review information management system.
• Perform audits with adherence to organisation’s audit framework.
• Perform other duties as assigned by the Assistant Director & Head of FSC/Director/Management.

Required qualifications and experience

• Minimum Bachelor degree in Social Work or Graduate Diploma in Social Work preferably accredited with Singapore Association of Social Workers (SASW).
• Well versed in current social, economic, and governmental conditions and issues.
• Knowledge of human behavior and able to work effectively with individuals and groups.
• Min 6-8 years of experience in social service sector with at least 2 years of supervising professional social work staff.
• Good written, listening and verbal communication skills.
• Ability to establish effective working relationship with staff, other agencies and the community.
• Ability to work well under pressure, maintains composure, multi-task, establish priorities, meet deadlines and follow through on assignments.
• Ability to work well under pressure, maintains composure, multi-task, establish priorities, meet deadlines and follow through on assignments.

Required competencies

Competencies for Casework

• Knowledge of specialised theories and techniques and to customise the use of tools and approaches for therapeutic outcomes.
• Knowledge of facilitation skills to lead high-risk case conferences in multidisciplinary settings.

Competencies for Group Work

• Knowledge and ability to assess patterns of group behaviours and group dynamics.
• Ability to use appropriate approaches in different groups/settings.
• Ability to run therapeutic groups for specific outcomes.
• Ability to integrate experiences from previous group interventions to current group work.

Competencies for Community Work

• Knowledge and ability to create new programmes and mobilizes the community to meet emergent needs via plans / networking / services.
• Ability to build and negotiate collaborations / partnerships with agencies and stakeholders in social sector for community development.

Competencies for Generic Skills

• Good communication and ability to interact well with clients and stakeholders.
• Demonstrate strong leadership quality.
• Service oriented. Strong problem solving and decision making skills.
• Ability to provide professional guidance to the junior social workers and support staff.

Competencies for Supervision

• Good understanding of the role as clinical supervisor as well as administrative supervisor
• Good coaching skills to guide supervisee in their cases
• Able to draw out the strength of their supervisee
• Able to identify potentials in supervisee and co-create areas to groom
• Able to problem solve in supervision

Join Our Team as a Centre Manager/Coordinator at Master Maths Education Centre!

We are looking for an organized, proactive, and passionate individual to oversee daily operations and ensure the smooth running of our centre.

As a Centre Manager/Coordinator, you will play a key role in supporting our team, fostering a welcoming environment for students and parents, and driving the success of our programs.

If you are a strong communicator, thrive in a fast-paced environment, and enjoy managing both people and processes, we’d love to have you on board! Be part of a team committed to delivering excellence in education.

✓ Handling all student registrations and admin matters including sharing class details and summaries

using CRM and WhatsApp

✓ Editing class records with lesson summaries follow up with coaches and sharing with parents

✓ Typing, printing of worksheets and learning resources

✓ Ensure general tidiness, cleanliness and keeping up good image for the centre. Suggest any

improvements at any times too.

✓ Prepare classroom’s technologies and troubleshoot to ensure smooth operations

✓ Prepare and type out notes as and when needed

✓ Assist with accounts invoices and other ad-hoc accounts items

✓ Assist with enrolments and trials for new leads and engage leads

✓ Arrange and attend meetings with staff

✓ Be involved in marketing initiatives and any ad-hoc projects

✓ Be open to learn more productivity tools and skills

✓ Be open to being a good team player and leader

✓ Communicate and work together with Centre Managers, Ops Managers, Accounts, Sales and other team

members for Student Management related matters

✓ Provide caring and patient customer service in all communications with clients

✓ Suggest, Add Value and Promote to Processes for the Advancement of the Centre and all stakeholders

✓ Avoid disseminating company confidential, sensitive and private information without prior

authorisation

✓ Avoid taking a conflict of interest position in the enrichment industry in specific relating to tuition and

coding programs.

✓ Note: This job description is intended to convey information essential to understanding the scope of the role

and general nature and level of work performed by jobholders within this position. It is not exhaustive and can

be modified to include additional responsibilities or qualifications as deemed necessary.

The NUH Wellness Centre provides evidence based health screening services and primary care to our non-subsidized patients, including international patients. We are seeking experienced physicians with a strong background in primary care to join us as Locums.

As a Locum, you shall be responsible for the consultation of both local and international patients for health screening at the NUH Wellness Centre. Your key responsibilities will include (not limited to):

• Physical Examination & History Taking

• Conduct pap smears for female

• Verify results in CPSS

• Medical review of results

• Provide referral letters

• Prepare medical reports

• Other medical services such as prescriptions, medical advices

As a Call Centre & Reservations Agent, you’ll deliver exceptional guest experiences by handling hotel guest inquiries and room bookings through phone calls or emails promptly.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Assisting hotel guests in making hotel reservations, modifying or cancelling room bookings
• Processing hotel room reservations through various channels such as phone, email and online platforms etc
• Addressing guest concerns and providing information about hotel services, amenities and policies
• Upselling of additional services such as dining options, room upgrades etc
• Handling all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary
• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Call Centre Manager / Duty Manager
• Follow-up with guests to ensure satisfaction with problem resolution (service recovery)
• Ensuring all guest requests and queries are responded to promptly and effectively
• Handling and delivering all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner
• Coordinating with relevant departments to ensure guest request is followed-up and ensures follow-up procedures are maintained
• Ensuring timely wake-up call services for hotel guests
• Handling payment transactions and ensuring compliance with payment policies
• Carrying out any other reasonable duties and responsibilities as requested by the Call Centre Manager

What we need from you

• Be proactive towards guests and their request
• Minimum ‘O’ Levels or equivalent
• Minimum 1 year of related work experience
• Patient and responsible to solve all problems
• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance
• Be knowledgeable about Singapore and places for business travellers/ tourists
• Able to commit rotating working shift hours - Morning, Afternoon and Night Shift (5 days work week, 9.5hours per shift including 45 minutes meal break)

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

As a Systems Specialist, will be providing support in the following areas:

a) Develop and implement a threat hunting framework to provide a comprehensive structure for planning, executing, and managing threat hunting initiatives.

b) Develop and refine threat hunting methodologies and procedures to enhance the organization's ability to detect and respond to advanced threats.

c) Continuously enhance threat hunting techniques, processes, and tools to improve the organization's overall cybersecurity posture.

d) Stay updated with the latest vulnerabilities, security trends, and techniques in cyber threats and hacking methodologies.

e) Conduct research on emerging threats and vulnerabilities and provide recommendations for enhancing the organization's security posture.

f) Conduct proactive threat hunting exercises to identify and investigate potential security incidents and suspicious activities within the network.

g) Document all findings, analysis, recommendations and investigation results in a clear and concise manner and generate reports for management and stakeholders.

h) Develop and tune security monitoring rules, correlation logic, and detection signatures.

i) Be proficient in utilizing various security technologies, including SIEM (Security Information and Event Management) tools, network traffic analysis tools, endpoint detection and response (EDR) systems, vulnerability management system and threat intelligence platforms.

j) Work closely with other cybersecurity teams, such as for incident response, security operations, and threat intelligence, to share findings and collaborate on incident investigations.

k) Develop and implement a cyber intelligence framework to provide a systematic and organized framework for collecting, processing, and leveraging intelligence to enhance HDB's cybersecurity posture and decision-making capabilities.

l) Integrate the cyber intelligence framework with the HDB's Security Operations Center (SOC) and incident response team and ensure that the intelligence gathered is effectively used to detect, prevent, and respond to cyber threats.

m) Continuously monitor and collect information from multiple sources, including threat intelligence feeds, security vendors, dark web forums, social media, and other online platforms, to identify emerging cyber threats and attack trends.

n) Analyze the collected threat intelligence data to identify patterns, trends, and potential cybersecurity risks.

o) Prioritize and triage threats based on their relevance and potential impact to HDB.

p) Conduct in-depth analysis of threat actors, their motivations, capabilities, and tactics, and provide insights on potential risks and impacts to the organization's systems, networks, and data.

q) Produce regular and ad-hoc reports, briefings, and alerts on emerging threats, trends, and risk assessments to relevant stakeholders, including senior management, incident response teams, and other cybersecurity teams. The report shall also provide technical information in a clear and actionable format for various stakeholders.

r) Provide timely and accurate intelligence support during security incidents, assisting incident response teams in understanding the nature and scope of the threat, and providing guidance on containment, remediation and recovery strategies.

s) Support vulnerability management efforts by analyzing threat intelligence data to identify vulnerabilities, exploit trends, and potential targets, and prioritize patching and mitigation activities.

t) Collaborate with threat hunters and other cybersecurity teams to develop and refine threat hunting strategies based on threat intelligence insights and analysis.

Qualifications

a) Possess fundamental application security knowledge like interpretation of HTTP response status codes and WAF violations.

b) Display understanding of network security best practices.

c) Display understanding of techniques in cyber threats and hacking methodologies.

d) Strong problem-solving skills and ability to work under pressure. Willingness to learn.

e) Fundamental skills on Microsoft Office products like Word and Excel.

f) Additional certifications like CCNA, CCNP, CISSP or related certifications are a plus.

g) Must be able to work beyond business hours including weekend when necessary

Job Duties

• Responsible for delivering BIM implementation to the BIM Execution plan, implementing and enforcing BIM execution
• Creation and maintenance of the software template files to assure standards
• Provide support for plotting and electronic file submissions
• Assist in automating routines in BIM to support standards and productivity
• Provide quality control for completeness and adherence to company standards of all shop drawings produced
• Assist in developing and enforcing BIM Documentation and workflow process standards
• Assist in training and overseeing the day to day activities of the Revit Specialist to ensure BIM standards are maintained in the creation of Revit Model
• Support Project Standards Coordination with Stakeholders
• Assist on project work – modelling and detailing
• Help resolve BIM design issues
• Assist in Managing and distributing coordinated digital documents to the project team
• Linking BIM to Project Construction Administration Phase for Submission, shop drawing and modules
• Any other duties as assigned by the immediate superior

Job Requirements

• Diploma in Electrical, Mechanical or building services engineering.
• Minimum 4 Years experience in Construction, Design, Drafting and Coordination (services)
• At least 2 year of BIM Coordination or BIM Management Experience in a Design, Engineering or Construction firm.

Reporting to the Centre Manager on administration matters, this is a dedicated internal and external client service role. This job involves paperwork documentation and filing, engagement with parents, interactions with the children and working co-operatively with all team members

Job Responsibilities:

• Prepare monthly forms such as teachers and students’ attendance form, sign in/out forms, school bus attendance forms, etc.
• Facilitate in recruitment process, preparation of employment contracts and other HR related correspondences
• Support application of employment work passes for foreigners
• Perform data entries, record day to day financial transactions
• Issue monthly invoices and receipts
• Assist parents in the purchase of merchandise such as uniforms, caps, books, etc
• Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.
• Conduct stock-taking and restocking of supplies such as merchandise and stationery
• Conduct daily health checks on the children upon arrival when necessary
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Handle other ad-hoc duties as assigned

Job Requirements:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task
• Able to work on weekdays 1pm-7pm

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Job Descriptions (OnSite)

• Ensure all plant & equipment on site are well maintained as per the individual maintenance schedules
• Plan, supervise, and coordinate mechanical work activities to ensure smooth execution. Manage and lead a team of mechanical fitters, technicians, and subcontractors to meet project objectives.Attend to repairs or breakdowns promptly and resolve in a safe manner to ensure downtime and delays to the project are minimized
• Oversee the installation, alignment, and maintenance of mechanical equipment, including pumps, valves, compressors, and piping systems.
• Review and verify technical drawings, specifications, and blueprints to ensure accuracy during execution.
• Inspect completed work to ensure compliance with industry standards, project specifications, and client requirements.
• Address and resolve any quality-related issues promptly
• Prepare and submit daily progress reports, manpower records, and inspection checklists.
• Communicate effectively with project managers, clients, and stakeholders to provide updates and resolve concerns.
• Liaise with the electricians to resolve issues jointly
• Co-ordinate and plan for the correct tools to be available required for the task
• Any ad-hoc duties assigned by the department manager

Skills:

• Strong knowledge of mechanical systems, equipment, and tools.
• Proficiency in interpreting technical drawings, schematics, and manuals.
• Excellent leadership, communication, and organizational skills.
• Ability to troubleshoot and resolve complex mechanical issues efficiently.
• Familiarity with industry codes and standards, such as ASME, API, and ISO.

Job Requirement

• Bachelor Degree in Mechanical Engineering or related certifications
• Mechanical Trade certificates or short courses
• Total Relevant Work Experience: 7-8 Years
• Mechanical understanding relating to infrastrcuture
• Good understanding in reading and interpreting shop drawings
• Can do attitute and able to organise the contractors

· Liaise with HQ, parents and school with regards to students and Centre matters

· Keep the team motivated, visit classrooms to evaluate facilitation/supervision methods and provide performance standards for the staff

· Responsible for all administrative matters of the centre which includes and not limited to fee collections, subsidy applications, students’ registration, consolidating reports of teachers and students

· Responsible for the creation of programme materials and lesson plans for school holidays.

· Ensure that the daily programme schedule and lesson plans are followed closely.

· Conduct relief classes during the absence of Programme Staff

· Provide counselling for students with behavioural and disciplinary issues.

· Establish positive relationships with school leaders and staff of the Centre.

· Be accountable for yearly events and activities of the Centre and ensure they meet the requirements (safety and effectiveness) of the programme.

· Prepare weekly and monthly reports

· Other related duties as assigned by the Superior

Job Responsibilities:

• Lead a team to manage the daily operation of the centre according to the school's policies and quality standards;
• Manage teaching staff to develop and deliver the school's holistic and age appropriate bilingual pre-school curriculum;
• Communicate with parents effectively, and build rapport and trusted relationships with parents

Job Requirements:

• Singaporean
• Minimum Diploma in Early Childhood Care and Education-Leadership or its equivalent
• Must have at least 5 years of relevant work experience as Centre principal in a pre-school / childcare setting
• Strong leadership skills, able to lead a team and manage people
• High sense of responsibility, positive and a can-do work attitude
• Excellent communication and interpersonal skills
• Basic computer skills

Benefits:

• A strong team culture built upon passionate, motivated and responsible people
• Attractive year-end bonus, profit sharing incentive, and rewards for commited staff
• Appealing leave and benefit package for work-life balance and continuous learning
• Opportunity to build a proud pre-school brand with founding team and entrepreneurial experience

Job Position: Call Centre Associate

Job Description:

You will provide quality and personalized one-stop information service for the Hospital. This includes handling general enquiries and managing outpatient appointments through phone, email, web chat, as well as other online platforms

Job Responsibilities:

· Answer high-volume inbound calls and respond to inquiries related to day surgery and/or imaging services.

· Manage all dial in booking and WhatsApp/online scheduling.

. · Schedule appointments and manage patient records accurately.

· Address patient’s concerns with empathy

· Collaborate with medical staff to resolve issues efficiently.

· Maintain confidentiality in compliance with PDPA regulations.

· Support administrative work and other duties as assigned.

Job Requirements:

· Minimum GCE O Levels with at least 1-2 years experience in a customer service role.

· Experience in call centre, customer service or healthcare industry will be advantageous

· Excellent team player with strong interpersonal and communication skills

· Customer-oriented and highly adaptable in a dynamic and fast-paced environment

· Proficient in Microsoft Office applications

· 9am to 6pm but willing commit to OT if high volume of calls.

. 5.5 days week (half day on Sat)

. willing to commit to rotating shifts in future if needed

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Anna Toh I Reg. No: R23118739

Email CV to : [email protected]

Job description

Centre Executive (Education)

Olympus Learning Academy - Toa Payoh / Jurong East • Singapore

Full–time / Part Time

Job description

Job Responsibilities

• To contribute to the centre by achieving the centre's sales target.
• To be responsible for ensuring smooth centre operations
• Taking the lead in building and managing relationships with the learners, making sure that customers are taken care of and have their needs met. Not afraid of receiving negative feedback.
• To be accountable for managing the facilities, resources and equipment in the centre.
• Establish open communication and mentor the newer team members, resolve conflicts, and promote teamwork.
• Set clear expectations, collect feedback, and give due recognition to trainers and new team members.

Job Requirements

• Diploma or degree in any discipline
• Min. 2 years experience in the industry. Preferably with good upselling techniques and centre ops experience
• Proficient in sales and customer relationship management skills
• Part timers commitment period must be minimum 3 days and weekends inclusive.

What WE offer

• Part timer - $11 per hr for weekday / $13 per hr for weekends
• Commission given per signup inclusive
• Medical benefits for full timers
• Quarterly or twice a year team bonding activities

Job Types: Full-time, Part-time, Permanent

Pay: $2,500.00 - $2,800.00 per month

Expected hours: 44 per week

Benefits:

• Flexible schedule
• Professional development

Schedule:

• Day shift
• Early shift
• Shift system
• Weekend availability

Supplemental Pay:

• Commission pay
• Performance bonus

Work Location: In person

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

Job Description:

• Monitor, maintain and coordinate the operations of data centre electrical/ mechanical infrastructure and building monitoring systems.
• Conduct daily site inspections, record readings and data logging of data centre equipment to ensure proper operation and checklist verification.
• Provide 24X7 first level onsite response to any M&E incident accordingly to contractual obligation.
• Perform troubleshooting of mechanical and electrical equipment malfunctions and perform ad-hoc repair as and when necessary.
• Report operations abnormality and perform escalation with follow-up on improvement plan promptly.
• Create quotation, work orders, coordinate vendor/supplier repairs/replacement on the data centre sites.
• Adhere to data centre operations work rules, policies and procedures that include but not limited to emergency operating procedures (EOPs), emergency drill procedures, standard operation procedures (SOPs), methods of procedures (MOPs) incident management, maintenance management, vendor management and document control standards.
• Maintain proper documentation and service reports are filed and submitted to customers for auditing and tracking purposes.
• Plan the annual master planned preventive maintenance schedules and provide guidance for addition to, deletion or modification of existing maintenance routines.
• Maintain and monitor the appropriate key performance indicators (KPIs) and external service level agreements (SLA's) to measure and improve onsite operations
• Oversee the execution of planned maintenance works performed by appointed vendors/subcontractors to ensure maintenance meets satisfactory level and are in accordance with the signed contract agreement.
• Provide onsite support to customer requests, incidents, can change and problem management activities.
• Manage and handle ticket management and queue monitoring.
• Schedule weekly meetings with customer and its appointed subcontractors with proper minutes taken to review and discuss service levels, operational issues as well as planning for future work.
• Prepare customer weekly progress report and track status of deliverables.
• Prepare incident report accordingly to contractual service level agreement.
• Support yearly performance review session with customer.
• Coordinating all changes to the DC infrastructure that may affect the service levels of any other service areas within the DC premises.
• Accountable for all site inventory management such as tools, test equipment, replacement parts, materials, spare parts and consumables used and sorted at the site.
• Adherences to all quality, health & safety, environmental policies and customer house riles.
• Perform any other ad-hoc tasks associated with the maintenance, upgrading, repairs, addition or modification of the facilities, as instructed by the management.
• Ensure that all information security management system related policies, procedures and specified requirements are implemented and complied to.
• Any other tasks as assigned by the supervisor.

Requirements:

• At least a Post Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Industrial), Engineering (Mechanical) or equivalent
• Minimum 3 years Data Centre facilities experience
• Operational experience with critical facility equipment/ system that includes but not limited to transformers, generators, DRUPS, UPS, PDU, Chiller System, CRAH and Fire System
• Work independently with minimum of supervision
• Analytical and problem-solving skills
• Good organizational skills with the ability to maintain all facility related documentation. Detailed and careful in submissions and reporting
• Proficient in Microsoft Office
• Has a good safety mindset and displays good WSH behaviour

We are seeking a skilled Data Centre Engineer to manage the day-to-day operations and maintenance of our data center facilities. The ideal candidate will have a strong background in building technologies, mechanical and electrical services, as well as experience in data center facility and vendor management.

Key Responsibilities:

• Manage the operations and maintenance of data center facilities, ensuring all systems are running efficiently.
• Oversee the mechanical, electrical, and building systems, ensuring they meet the performance and sustainability standards.
• Collaborate with vendors to manage and optimize service contracts, ensuring timely and efficient service delivery.
• Coordinate and ensure proper project execution for new installations or upgrades.
• Provide support for troubleshooting and resolving technical issues in the facility.
• Implement and maintain best practices in facility management, ensuring regulatory compliance and safety standards are met.
• Track and monitor facility performance, ensuring optimal uptime and operational efficiency.
• Work closely with internal teams to plan and execute preventive maintenance tasks.
• Ensure effective communication with stakeholders, including internal teams and external vendors.

Skills and Qualifications:

• Strong knowledge of building technologies, mechanical and electrical systems, and facilities management.
• Proven experience in data center facility management and vendor management.
• Excellent interpersonal and communication skills.
• Project management experience is preferred.
• Ability to manage multiple tasks and track job progress effectively.
• Problem-solving mindset with a focus on efficiency and uptime.

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified

Please email a copy of your detailed resume to [email protected] for immediate processing.