Should be approachable and motivating.

Good managers can also uphold standards, talk honestly to employees about their performance and be able to discipline when needed.

Communication and interpersonal skills are also vital to the success of managers.

might need to act mainly as a project manager when approaching a deadline, or they may need to prioritize their role as a recruiter in response to the creation of new positions due to an expansion.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

You will be part of the team responsible for the operational support of Authority's Service Desk and expected to work independently. Your primary responsibility is to ensure system functionality, availability, data security, and compliance with industry standard.

Responsibilities:

a. Providing level 1 technical support and respond to user inquiries via phone, email and ticketing system.

b. Hardware – installation, maintenance and trouble-shooting.

c. Diagnose and resolve hardware and software issues for end-users.

d. Escalate complex issues to higher-level support teams as necessary.

e. Maintain and update service desk documentation and knowledge base articles.

f. Proactively identify and manage potential problems

g. Conducting regular checks to ensure all endpoints are patched to the latest version.

h. Conducting regular checks to ensure all endpoints and communication devices in meeting rooms are working properly.

i. Collaborate with other IT team members on projects and initiatives.

j. Provide training and guidance to end-users on IT systems and software.

You will be working closely with the Service Delivery Manager and other Workplace Technology support team to ensure that all endpoints and communication devices are provision for properly and all incidents and service requests are resolved in a timely manner.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Business Development Executive to assist their Sales team for the next phase of their business. They are located in West.

Duties of Business Development Executive:

• Conduct tender site visits, prepare proposals, and deliver sales pitches to potential clients.
• Identify and pursue tender opportunities; aim to exceed revenue targets and maximize margins.
• Build client relationships, manage budget negotiations, and develop winning strategies for RFPs and Bids.
• Monitor industry trends to capitalize on opportunities and address risks in Environmental Services and Integrated Facilities Management.
• Enhance service offerings based on client needs; ensure retention through strong relationship management and responsive support.
• Collaborate with account managers and trainers to uphold customer service standards and improve loyalty.
• Compile monthly sales/tender reports and contribute to management meetings on business development.
• Coordinate with Operations, HR, Finance, Procurement, Technology, and Safety to support business objectives.

Requirements:

• Minimum 1 year experience
• Minimum Diploma in any discipline
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

✅Able to commit shift duites
✅No experience? No worries, training is provided!
✅Full Time
✅Salary: up to $1,600 - $1,800

✅Location: Isandwide

Job Duties:

Day-to-day

• filling fuel tanks and containers to level specified by customer
• checking and replenishing air pressure in vehicle tyres, and oil and other vehicle fluid levels
• washing vehicle windscreens and windows
• performing minor repair work to vehicles such as replacing tyres, light bulbs and windscreen wiper blades
• maintaining and operating automatic car wash facilities
• collecting payments from customers for purchases
• cleaning petrol pumps and surrounding driveway, shop and facilities
• undertaking stock control and preparing reports on fuel, oil, accessories and other items sold
• replenishing stock of fast foods, newspapers, magazines and grocery items.

EA License No: 19C9611

EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)

Geographical Coverage: ASEAN

Summary of Role

Service Line Sales Specialists (SLS) provide deep expertise in a Service Line Practice Area to support the Client Leadership Team to close new and expansion opportunities on accounts. They are actively involved in growing the service line’s footprint and assisting the Client Partners to engage clients with service line opportunities. SLS are trusted advisors with a good mix of strategic and tactical management experience.

SLS Managers (SLS M), in addition to performing an SLS role themselves are also expected to lead a team of 2-3 SLSes. SLS M is required to provide oversight on the activities of the SLS, become the escalation point or the single point of contact for the Markets and SPE Leadership for the Geography.

SLSMs are required to track the financial performance of the SLS team for the Geo in terms of the prescribed performance metrices such as Bookings, Revenues, Renewal size as determined from time to time.

In this role, the SLSM will focus on Cognizant Custom Software Engineering services that are catered to by the Software and Platform Engineering Service Line. This includes “Digital Engineering (DE)“, “Application Development & Management (ADM)” and “Quality Engineering & Assuarance (QEA)” Service Lines. The SLSM will balance client/project responsibilities with business development and sales responsibilities including identifying, qualifying and closing new business opportunities in DE, ADM & QEA. The SLSM should be a highly client facing, dynamic, results oriented, experienced DE, ADM & QEA field sales executive keen to be part of a results-oriented culture accelerating digital change for our large, complex clients.

The SLSM needs to be highly client facing and should spend most of their time driving client conversations leading to sales. The SLSM also work collaboratively and team up with Pre Sales/Practices, Solution Architects, Offerings and Delivery leaders to ensure that all services and value adds from SPE are represented to the client in a very convincing manner.

Role Responsibilities

Market Leadership:

• Creates sales strategies and plan for the Client Partners’ review and for its incorporation into the broader client strategy and plan.
• Provides subject matter expertise to proposal development and overall solution.

Relationship Management:

• Executes and manages the account plan within function/specialism under the guidance or collaboration of the Markets i.e. Client Partners, CRMs etc.
• Should be the go to person for Client Partners and CRMs to call upon should an opportunity that is relevant to SPE is identified
• Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives.
• Client Relationship Management; engage with CXO, VP and Director level clients

Business Development:

• Responds to and deliver on client requests; responds to RFP’s
• Identifies opportunities, makes proactive proposals to client in line with account strategy
• Obtains the approvals to pursue opportunities
• Leads pursuits to close new and expansion opportunities related to their sales specialisms, working closely with Client Leadership Team
• Secures revenue renewals related to their sales specialisms
• Engages the relevant internal Cognizant teams and service lines team for developing solutions
• End to end account management including account forecasting, budgeting and operations
• Drive RFP responses as well as proactive sales leading to revenue acceleration. Be able to spot opportunities
• Ability to sell both T&M as well as Fix Fee work involving end to end digital transformation involving run and operate of Legacy Estate, Transformation to the new digital core and Quality Engineering
• Handles risks and issues related to the account, including delivery oversight
• Creates and presents account QBR presentations and executive status reports

Job Requirements

• 12-15+ years of experience in a senior-level consulting client-facing role or account manager leadership role
• Should have led a Sales organization of 5-10 associates and should be able to track business performance, manage escalations and lead teams
• Ability to become a trusted advisor of the client who can understand client aspirations, pain points etc. and orchestrate the right capabilities within Cognizant to establish credibility with the client
• Knowledgeable in selling DE, ADM & QEA services in the market.
• Understands how to capture client pain points and provide detailed. guidance to the other teams for e.g. Pre Sales, Practice, Solution Architects etc. in terms of how to construct a differentiated proposition
• Strong experience in direct interaction with customers in the local market
• Ability to drive and orchestrate conversations with point of view to CxO and Head of Digital and/or Technologies
• Should have led sales pursuits in the past with the ability to size up deals
• Should be knowledgeable in cross-industry use cases for SPE
• Strong knowledge of the relevant partner ecosystem and the ability to collaborate within the ecosystem
• Recent experience working for IT professional services or management consulting firm(s)
• Recent experience managing global service delivery model(s)
• Excellent problem solving, business communication (written & oral), and client management skills are essential
• Experience developing opportunity pipelines, qualifying high priority deals, and winning new business in line with agreed targets
• Experience closing sales with a specific emphasis on growing sales. Specifically, win new deals in customer account per pre-agreed targets.
• Proven leadership qualities such as conflict/issue resolution, strategic and critical thinking and ownership, particularly with highly diverse teams
• Ability to work collaboratively in a virtual and highly-matrixed environment
• Cloud, Legacy modernization, Modern Engineering (Full Stack Engg, SRE and SDET), AI and Automation experience and knowleage are preferable.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary students. Our mission is to nurture critical, compassionate thinkers and empower students to excel academically and beyond.

Our Customer Service Officers (CSOs) play a key role in delivering exceptional service. As the first point of contact, you’ll use your product knowledge and communication skills to provide personalised assistance, build strong relationships, and contribute to a positive team environment.

If you’re passionate about customer engagement and thrive in a dynamic, supportive setting, we’d love to have you on our team!

Job Responsibilities

Sales & Customer Service:

• Greet and assist customers in a friendly and professional manner.
• Maintain a positive and professional attitude while actively listening to customer needs and providing relevant assistance.
• Provide accurate and up-to-date information about the company's programmes.
• Handle customer inquiries and requests timely, including scheduling replacement lessons and responding via phone, email, and chat.
• Follow-up with customers through calls and emails, to ensure customer satisfaction and escalate issues when necessary.
• Stay informed about company programmes and marketing initiatives to effectively communicate relevant information and promotion to customers.

Administrative Tasks:

• Utilise company systems to track customer interactions, ensuring accuracy and timely responses.
• Assist with administrative tasks such as preparing lesson materials, sorting worksheets, conducting stock checks, and maintaining accurate customer records.
• Support teachers and students as needed to ensure smooth class operations and a positive experience.
• Other duties associated with the role and assigned by the line manager.

Job Requirements

• Minimum GCE 'O' Levels; tertiary students, stay-at-home parents, and retirees are welcome to apply.
• No prior experience required; experience in customer service, sales, or administrative roles is a bonus.
• Strong verbal and written communication skills in English, with the ability to engage with customers professionally and effectively..
• Basic proficiency in computer applications (e.g., Google Drive, Gmail, Docs, and Sheets) and the ability to quickly learn company systems.
• A genuine desire to assist customers, with the ability to listen actively and provide effective support.
• Detail-oriented with the ability to manage multiple tasks efficiently.
• Comfortable promoting the company’s programmes.
• Works well independently and in a team.
• Available for flexible hours, including weekends, and willing to work at different locations if needed.
• Positive, professional, and proactive mindset.
• Possess good work ethics, including integrity and a commitment to excellence.

Work Schedule & Hours

1. Flexible work arrangement, depending on your availability and center manpower's needs
2. Work hours on weekdays: 2.30pm to 9.30pm (inclusive of one hour's meal break)
3. Work hours on weekends: 8.30am to 6.30pm (inclusive of one hour's meal break)

Work Location

Work location will vary based on operational needs. Flexibility to work at different centers is required.

Contract & Remuneration

• Contract For Service; No staff benefits & CPF
• Hourly rates: $12 - $15 (Depending on qualification, work experience and commitment to work on weekends)

Job Benefits:

• Competitive salary package
• 5-day work week
• On-the-job training provided
• Medical and insurance coverage

Job Responsibilities:

• Perform routine maintenance, troubleshooting, and repair of drink vending machines to ensure optimal performance.
• Diagnose and rectify electrical faults and system malfunctions promptly.
• Conduct preventive maintenance to minimize machine downtime and ensure reliability.
• Coordinate with the operations team to ensure timely servicing and machine replenishment.

Job Requirements:

• Basic electrical knowledge or background is required.
• Prior experience in equipment servicing or repair will be an advantage.

Please submit your updated resume in MS Word format via the "Apply Now" button.

We regret that only shortlisted candidates will be notified.
StaffKing Pte Ltd (20C0358) | Stanley Chin (R24124684)

Job Description

• Industry/ Organization Type: High Speed Networking Service Provider
• Position Title: Field Service Technician/ Engineer
• Working Location: Ubi (Nearest MRT: Tai Seng) – Company transportation provided to travel to client location
• Working Hours: Monday to Friday, 9.00 am – 6.00 pm
• Salary Package: Up to $3000 + OT (Dependent on project) + Performance Bonus
• Duration: Permanent

Key Responsibilities

Field Service Engineer

• Work as part of a team to install, test, and commission company equipment, ensuring all systems are fully operational and meet client expectations.
• Assist with the setup and configuration of network-based systems, ensuring connectivity and functionality.
• Set up and configure security surveillance systems and access control systems, ensuring proper functionality and client satisfaction.
• Install and maintain radio communication equipment, ensuring uninterrupted communication services.
• Regularly service and maintain installed equipment to ensure optimal performance, including troubleshooting and repairs when necessary.
• Assist in project planning, coordination, and execution, ensuring timely completion of assignments.
• Participate in on-the-job training under senior engineers, developing your technical skills and expanding your field of expertise.

Field Service Technician

• Perform accurate installation and laying of electrical cables to ensure proper connectivity, adhering to industry standards and safety protocols.
• Assist in the testing and commissioning of electrical systems, ensuring that all equipment is safely operational and meets performance standards.
• Conduct routine general maintenance on installed electrical systems and equipment to maintain optimal functionality and reduce downtime.
• Diagnose and fix electrical faults and malfunctions, ensuring that issues are resolved promptly to minimize disruptions.
• Follow all safety regulations and protocols to ensure a safe working environment, including the proper use of personal protective equipment (PPE).
• Work closely with other technicians and engineers to complete tasks efficiently and effectively, ensuring all project goals are met on time.
• Training & Development: Participate in ongoing training programs to stay updated on the latest industry trends, electrical techniques, and safety standards.

APPLY NOW!!!

• Min. NITEC in Electronic or Electrical
• 1 year’s experience working with security surveillance systems, access control, or radio communication equipment preferred
• Training provided for those without experience
• Class 3 driver’s license preferred

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #70103 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Markus Tan | EA Reg No.: R24124040

Working Day: 5-6-5-6 work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

• Industry/ Organization Type: Manufacture of Electrical Equipment
• Position Title: Service Technician (Electrical Switchboards)
• Working Location: Nearest MRT – Woodlands North/Admiralty
• Working Hours: Monday – Saturday, 8.30am – 6pm
• Salary Package: Up to $2,500 + VB + OT
• Duration: Permanent

Key Responsibilities

• Perform the installation and commissioning of Electrical Switchboards on various sites, ensuring all components meet the required specifications and standards.
• Respond to service calls promptly, providing exceptional on-site service support, and troubleshoot any issues that arise efficiently.
• Maintain continuous follow-up with customers regarding service issues to meet and exceed customer expectations, ensuring satisfaction and service quality.

APPLY NOW!!!

• Minimum qualification of GCE 'N' level or Nitec in Mechanical/Electrical Engineering
• Prior experience working with Electrical Switchboards is preferred
• Inexperienced candidates are welcome to apply as training will be provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70251 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description:

1. Client Consultation:Engage with marine industry clients to understand their technical needs.
   Recommend solutions, such as marine engines, navigation systems, propulsion systems, or safety equipment.
   
2. Technical Presentations:Conduct demonstrations or presentations to showcase the technical aspects and benefits of marine products or services.
   
3. Sales and Business Development:Identify and pursue new sales opportunities within the marine sector, including shipyards, fleet operators, and marine contractors.
   Develop and maintain strong relationships with existing clients to encourage repeat business.
   
4. Proposal Development:Prepare technical bids, proposals, and quotations tailored to the marine industry.
   
5. Market Research:Stay updated on industry trends, including emerging marine technologies, regulations, and competitor offerings.
   
6. Technical Support:Provide pre-sales and post-sales technical assistance, troubleshooting, and guidance to clients.
   
7. Collaboration:Work closely with the engineering and production teams to ensure the feasibility and customization of solutions.
   Coordinate with after-sales service teams to ensure client satisfaction.
   
8. Regulatory Compliance:Ensure that proposed solutions comply with international maritime regulations, such as IMO (International Maritime Organization) standards.
   

Preferred Experience:

• Experience in the marine industry or related sectors such as offshore, shipbuilding, or marine services.
• Knowledge of specific marine equipment (e.g., propulsion systems, navigation equipment, or ballast water treatment systems).

Required Skills and Qualifications:

• Educational Background:Bachelor's degree
  
• Technical Knowledge:In-depth understanding of marine systems, equipment, and technologies.
  Familiarity with international maritime regulations and standards.
  
• Sales Expertise:Proven ability in B2B sales, negotiation, and closing deals within the marine sector.
  
• Communication Skills:Ability to explain complex marine technical concepts to both technical and non-technical stakeholders.
  
• Problem-Solving Skills:Strong analytical abilities to assess client challenges and provide innovative solutions.
  
• Teamwork and Collaboration:Ability to work with diverse teams, including engineering, operations, and after-sales service teams.
  

Job Description:

• Answering incoming calls and response to customer enquiries.
• Assist sales team in preparing proposal and generating invoices.
• Maintain and upkeep the filling system.
• Follows up with customer on delivery schedule and changes.
• Work closely with other departments to ensure customer requirement is met.
• Perform other duties as assigned.

Job Requirement:

• Strong communication and interpersonal skill
• With experience in customer service role preferred
• Ability to multitask and strong analytical skills
• Customer service oriented
• Able to accept 5 month contract based

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

Responsibilities

• Handle the processing of quotations, purchase orders, and sales orders.
• Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
• Manage and negotiate delivery schedules to ensure they align with customer expectations.
• Oversee inventory management, including tracking stock levels and movement.
• Update and maintain pricing.
• Organize and maintain a comprehensive documentation filing system.
• Address inquiries from customers and business partners effectively.
• Maintain positive relationships with customers.
• Perform additional tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L54V9365

The Real Madrid Foundation Football & Basketball School is the only major club in Singapore providing both football and basketball training for toddlers, children and youth up to 17 years old. The school seeks to develop players and leaders on and off the field with the methods and inspiration of Real Madrid, the sports club with the largest fan base in the world.

This is an unique opportunity to work with the best technical and business administration team of any sports entity in Singapore, and to learn our proprietary training methodology blending Real Madrid philosophy and modern techniques.

We are looking for energetic individuals who will thrive in a fast pace and exciting environment representing the top football club in the world, and also the top basketball club in Europe. Join the Real Madrid Foundation Football & Basketball School and contribute to creating a positive and enjoyable experience for our students and parents. Apply now and be part of a dynamic team that supports the growth and development of young athletes in Singapore.

Responsibilities:

- Serve as the primary point of contact for parents, students, and visitors, providing excellent customer service in person, over the phone, and through email.

- Respond promptly to inquiries, providing accurate information about program offerings, schedules, fees, and registration procedures.

- Assist parents with the enrollment process, including completing registration forms, collecting fees, and ensuring all necessary documents are submitted.

- Handle customer feedback, concerns, and complaints in a professional and empathetic manner, striving to resolve issues promptly and to the satisfaction of all parties involved.

- Maintain accurate and updated records of student information, attendance, and payment records.

- Coordinate with other departments, including coaching staff, administration, and facilities management, to ensure smooth operations and address customer needs effectively.

- Provide administrative support, such as scheduling appointments, preparing reports, and assisting with event coordination and training operations.

Requirements:

- Previous customer service experience, preferably in an educational or sports-related environment.

- Excellent communication and interpersonal skills, with the ability to effectively interact with parents, students, and staff members.

- Strong organizational and multitasking abilities to handle multiple inquiries and tasks simultaneously.

- Proficient computer skills, including experience with Google Applicactions and customer relationship management (CRM) systems.

- Problem-solving mindset and ability to handle challenging situations with professionalism and diplomacy.

- Passion for customer satisfaction and dedication to delivering high-quality service.

- Flexibility to work during weekends, and holidays as per the school's operational schedule.

Position: F&B Service Ambassador

• Working Hours: 6 days [2 Shift between 7am-10pm, rotated shift , 44 hours per week]
• Location: Hillview / Clementi / Bedok
• Salary: $2500

Requirements:

• Preferably 1 year working experience in F&B – cafes/ restaurants/ similar capacity
• Able to work on weekends / public holiday

Job Scope:

• Ensuring excellent guest experience through providing of warm and genuine service
• Take, prepare and serve food & drinks orders and operate cash register
• Ensure product items are well stocked and display cases are attractive and clean.
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Any other ad-hoc duties base on operational needs

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

*Position Overview:*

We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Agent with an additional responsibility for providing logistics updates to our customers. In this role, you will be the main point of contact for customer inquiries and assist with the timely communication of shipping and logistics information to ensure a seamless customer experience.

*Key Responsibilities:*

- *Customer Service Support:*

- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.

- Address customer issues, concerns, and requests, providing effective solutions and ensuring satisfaction.

- Maintain up-to-date knowledge of products and services to assist customers accurately.

- *Logistics Updates:*

- Provide customers with accurate and timely shipping information, including order tracking, delivery status, and expected arrival dates.

- Communicate proactively with customers about any delays or changes to their shipments.

- Coordinate with logistics and warehouse teams to ensure all logistics information is correct and up-to-date.

- *Issue Resolution:*

- Investigate and resolve customer complaints or issues related to shipping, delivery, and order discrepancies.

- Work with other teams (logistics, inventory, etc.) to ensure issues are handled promptly and effectively.

- *Order Management:*

- Assist customers with order placement, changes, cancellations, and returns.

- Ensure customer information and order details are accurately recorded in the system.

- *Team Collaboration:*

- Collaborate with logistics and operations teams to ensure customers are kept informed of their order status.

- Contribute to team goals by assisting with customer service improvements and logistics updates.

*Qualifications:*

- Prior experience in customer service or a similar role is preferred, but not required.

- Strong communication skills, both written and verbal.

- Willingness to learn and use customer service and logistics management software.

- Problem-solving skills and ability to handle customer concerns professionally.

- Strong attention to detail and organizational skills.

- Ability to work in a fast-paced environment and manage multiple tasks.

*Why Join Us?*

- Be part of a growing company where customer satisfaction and teamwork are a priority.

- Opportunities for growth and skill development in both customer service and logistics.

- Collaborative and supportive work environment.

This role is perfect for someone who enjoys interacting with customers and is eager to assist in providing logistics updates, ensuring a positive experience from order placement to delivery.

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Job Description & Requirements

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.
• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

As the General Manager for Business Development, you will be responsible for developing and implementing strategies to expand our market presence, enhance customer relationships, and drive revenue growth. You will lead a team of professionals and work closely with senior management to achieve business objectives.

Key Responsibilities:

• Strategic Planning: Develop and execute business development strategies to achieve company goals and objectives.
• Market Analysis: Conduct market research and analysis to identify new business opportunities, emerging trends, and competitive landscape.
• Customer Relationship Management: Build and maintain strong relationships with key clients, stakeholders, and industry partners.
• Sales Leadership: Lead and manage the business development team, providing guidance, training, and support to achieve sales targets.
• Partnership Development: Identify and establish strategic partnerships and alliances to enhance business growth.
• Proposal Development: Oversee the preparation and submission of proposals, bids, and contracts to potential clients.
• Financial Management: Monitor and manage budgets, forecasts, and financial performance related to business development activities.
• Reporting: Provide regular reports on business development activities, progress, and performance to senior management.
• Innovation: Promote a culture of innovation and continuous improvement within the business development team.

Qualifications:

• Education: MBA from a recognized university.
• Experience: At least 5 years of experience in business development, sales, or a related field, with a minimum of 3 years in a leadership role.
• Industry Knowledge: In-depth understanding of the Construction market in Singapore.
• Skills:Strong strategic thinking and planning abilities.
  Excellent leadership and team management skills.
  Proven track record of achieving sales targets and business growth.
  Exceptional communication and interpersonal skills.
  Ability to build and maintain strong relationships with clients and partners.
  Strong financial acumen and budget management skills.
  Proficiency in using business development and CRM software.
  

Additional Requirements:

• Technical Skills: Advanced knowledge of computer applications and software relevant to business development.
• Driving License: A valid driving license is preferred.
• Languages: Proficiency in English is required; knowledge of additional languages is an advantage.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Able to work on weekend and public holiday

• Ensuring that all food is of excellent quality and served in a timely manner
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients
• Overseeing all kitchen operations
• Coordinating kitchen staff, and assisting them as required
• Training staff to prepare and cook all the menu items
• Taking stock of ingredients and equipment, and placing orders to replenish stock
• Enforcing safety and sanitation standards in the kitchen
• Creating new recipes to keep the menu fresh
• Keeping up to date with industry trends
• Receiving feedback and making improvements where necessary

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.