We’re looking for a proactive, detail-oriented individual with 2-3 years of experience to join our team as a Client Service Executive. If you’re passionate about providing exceptional service and building meaningful relationships with clients, this could be the perfect role for you!

About the Role:

• Serve as the primary point of contact for our clients, addressing inquiries and resolving issues with efficiency and care.

• Coordinate and manage client accounts, ensuring smooth delivery of services and maintaining high levels of client satisfaction.

• Assist in preparing client reports, presentations, and performance summaries.

• Support the sales and marketing team by providing insights from client feedback and identifying potential opportunities for growth.

• Collaborate with internal teams to enhance the overall client experience and streamline service delivery processes.

What We’re Looking For:

• 2-3 years of experience in client servicing, customer support, or related roles.

• Strong interpersonal and communication skills, with high proficiency in English.

• An organized and detail-oriented approach to managing multiple client accounts.

• A proactive problem-solver with the ability to stay calm under pressure.

• Familiarity with CRM tools or related software is a bonus.

If you’re someone with a passion for creating outstanding client experiences and a drive to excel in a fast-paced environment, we want to hear from you! This is your opportunity to take your skills to the next level in a supportive and collaborative team.

Responsibilities

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

Requirements

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Are you driven by the desire to see your hard work directly impact others? Join the DNDTS team, where we excel in crafting success stories through dynamic projects. Each endeavor is a unique opportunity to contribute to our proven track record of achievements.

Experience the satisfaction of seeing your efforts transform into positive changes in people's lives. In our thriving SME environment, you won't be limited to a single role. You'll have the chance to engage in cross-departmental collaboration, fostering a rich learning experience.

As our team consistently grows, so do opportunities for career advancement. We embrace the startup culture by having a casual working attire and a flat hierachy across deparments. Your journey with us goes beyond a job—it's a chance to make a lasting impact while expanding your skill set. Join DNDTS and become a key player in our success story.

Responsibilities

• Responsible for providing timely and professional services to customers through hotline, email, online chat, WhatsApp and other channels
• Handle customer inquiries and report the problems encountered by customers to relevant departments in a timely manner, and work together to solve customer problems.
• Responsible for all customer operations problems and follow up on solutions
• Manage the customer service support center to ensure the accuracy and relevance of customer service information

Requirements

• Excellent verbal and written communication skills
• Ability to handle and resolve customer issues effectively and efficiently.
• Ability to handle multiple tasks and prioritize effectively.
• Accuracy in recording information and handling customer requests.

Location: Airport Cargo Road

Salary: $3000 - $4500

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

6 Days work ( Off on Weekday )

7 Days AL

Performance Bonus

Job Description

● Preparation for opening and closing of shop

● Serve food and beverages promptly and courteously

● Clear and reset tables after guests have finished dining.

● Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets

● Ensure compliance to food safety, hygiene and sanitation standards

● Address and resolve customer complaints and issues promptly and professionally

Requirements:

● Inexperienced candidates are welcome to apply

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 3-5 years of relevant working experiences.
• A good team player.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Sound problem solving and investigative skills.
• Desire to follow best practice and development standards as agreed within IT.
• Keen to learn new skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Key Responsibilities:

1. Deliver outstanding customer service to ensure satisfaction and maintain loyalty.
2. Build and maintain a high level of trust and confidence with customers.
3. Serve as the main point of contact for customers, providing timely updates on shipment or delivery statuses.
4. Understand and support individual customer processes and Key Performance Indicators (KPIs).
5. Track and achieve customers’ monthly KPIs, ensuring they meet agreed targets.
6. Adhere to internal Standard Operating Procedures (SOP) and quality assurance policies.
7. Comply with requirements under ISO 9001, ISO 45001, and ISO 22301 standards within the Integrated Management System (IMS).
8. Contribute to achieving IMS policy goals and objectives.
9. Collaborate with supervisors to suggest and implement process improvements.
10. Take on additional responsibilities or tasks as assigned by management.

Requirements:

• A diploma or degree in logistics, supply chain management, or a related field.
• At least 1–2 years of experience in customer service or logistics operations.
• Strong interpersonal and communication skills with the ability to build positive relationships.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and logistics management systems.
• Familiarity with ISO standards (9001, 45001, 22301) is an advantage.
• Excellent organizational skills with attention to detail and problem-solving abilities.
• Ability to work both independently and as part of a team in a fast-paced environment.

Only shortlisted applicants will be notified.

EA License No: 22C1301 | EA Reg No: R22105262 (Hoo Swee Yong)

A Service Desk Specialist (SDS) is responsible for maintaining customers' relationships with the company, providing fast and useful answers to customers' questions and other needs related to technical support. You are responsible for a variety of duties in the company which are described in the job duties. Your main objective is to maintain a high level of customer satisfaction and provide them with any necessary support and assistance. You will have to answer queries on basic technical issues and offer advice to solve them.

Service Desk Specialist needs to be capable of using particular software programs, as well as possess the ability to type and communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. They take detailed notes of the problem the user is experiencing, determine steps they can take to resolve the issue, and manage the flow of incoming support requests. This involves asking questions to determine the full scope of the user’s issue. They also work closely with other IT department personnel to provide assistance on tasks that are outside the scope of their knowledge or expertise.

The goal is to create value for our clients that will help preserve the company’s reputation and business. A polite and professional phone manner is necessary, as Service Desk Specialist troubleshoot customers' problems and, at times, deal with angry and upset customers. A Service Desk Specialist must be able to sit for long periods of time and answer multiline phones. It is important for Service Desk Specialist to maintain a positive demeanour, and the Service Desk Specialist must arrive to work on time, as it is necessary that our NOC is fully staffed.

A Service Desk Specialist needs to possess the following skills :

· Proven experience as a service desk technician or other customer support role

· Tech savvy with working knowledge of IT products

· Good understanding of computer systems, mobile devices and other tech products

· Ability to diagnose and resolve basic technical issues

· Proficiency in English

· Excellent communication skills

· Customer-oriented and cool-tempered

Your job duties will include but not limited to:

· serve as the first point of contact for customers seeking technical assistance over the phone or email.

· serve as Single Point of Contact (SPOC) between the customer, internal support team and external Vendors until the ticket is closed.

· provide continuous status information to ensure customer satisfaction.

· provide co-ordination with various Manufacturers and vendors for support, troubleshooting or warranty claim.

· logging of all tickets into System for tracking and reporting. Record events and problems and their resolution in logs

· initiate customer contact, escalate to appropriate parties and resolve incidents.

· answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing problems.

· perform remote troubleshooting through diagnostic techniques and pertinent questions

· determine the best solution based on the issue and details provided by customers

· walk the customer through the problem-solving process

· direct unresolved issues to the next level of support personnel

· scheduling and arranging onsite support requests with the customers

· pass on any feedback or suggestions by customers to the appropriate internal team

· identify and suggest possible improvements on procedures

· overall accountable in ensuring the team solves and close the tickets using the most effective methods to maximise operational efficiencies

· assess the severity and priority level of the problem calls, requests or IMAC and escalate to the next support level based on the SLA.

· monitoring uptime performance and alerts for all Managed Service Customers infrastructure from the NOC

· maintain and replenish stock inventory for spare parts

· provide Service Quotation for any repair work to the customer

· perform new laptops setup and installation for internal new staff

· perform any Shift Duties that are assigned

· any other tasks assigned by any Managers and Directors

Job Requirements

• Minimum Academic Qualifications : Degree
• Relevant IT Certifications or equivalent :
• MTA in one of the following is an added advantage:

1. Networking Fundamentals
2. Windows Server Administration Fundamentals
3. Security Fundamentals
4. Cloud Fundamentals

• COMPTIA or equivalent I.T. Certifications in related field is an added advantage
• ITIL® Foundation Certification - IT Service Management
• Other trainings attended / certifications obtained
• Attended any technical training in software, hardware, operating systems and troubleshooting
• Attended any customer service training
• Attended basic training of Cloud Management Software such as ManageEngine, BitTitan and etc

Responsibilities

· Assess the company’s environmental impact, including energy consumption, waste management, and carbon emissions, and develop strategies to reduce negative impacts.

· Ensure compliance with relevant environmental laws and regulations and oversee environmental audits and reporting.

· Promote sustainable projects like green energy adoption, carbon footprint reduction, and circular economy practices.

· Ensure the company provides a safe and equitable work environment, implementing diversity, equity, and inclusion (DEI) policies.

· Build positive relationships with local communities, ensuring a positive social impact through philanthropy, volunteering, and social investments.

· Ensure upstream and downstream suppliers adhere to social responsibility standards, such as labor rights and safety standards.

· Compliance Management: Monitor the corporate governance structure to ensure board and management decisions and actions comply with legal and ethical standards.

· Risk Management: Identify and manage ESG-related risks and establish measures to mitigate them.

· Transparency and Reporting: Regularly publish ESG reports, maintaining transparency in operations and reporting ESG performance to shareholders and stakeholders.

Requirements

· 10 years of work experience, with 5+ years relevant experience in ESG management, familiar with ESG-related standards and frameworks.

· Prior experience in corporate management or project management is preferred.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPA and e2i’s PDPA.

Monitoring flight timings and aircraft type on various information systems

-

CCTV monitoring and noting down timings of various activities on the aircraft parking stand

-

Keeping records of various activities that have taken place on MS docs (e.g. Excel, Word etc)

-

Respond to system alerts and notify other stakeholders to provide follow ups

Qualification :

GCE N or O levels,

We are looking for motivated and affable individuals who can work in a challenging and fast paced environment.

o Attend to walk-in customers and incoming phone enquiries

o Provide course consultation and ensure proper follow-up

o Perform general administrative duties, such as data entry and filing

o Processing of new student registration and payment

o Provide administrative support to teachers, such as preparation of materials for classes

o Assist in ad-hoc matters when necessary

Requirements:

o Minimum A level graduate

o No experience required

o Able to work independently

o Meticulous and systematic with administrative procedures

o Bilingual in English & Mandarin (in order to liaise with English & Mandarin speaking associates)

o Proficient in MS Word and Excel

o Work location : Sengkang, Punggol, Pasir Ris, Simei, Parkway Parade, Yishun, Admiralty, Jurong, Bukit Panjang

Job Benefits:

o Sales Commission

o Medical Benefit

JOB HIGHLIGHTS

• Welfare Entitlement (Birthday Leave, Dental / Medical, etc)
• Continuous Opportunities to Further Your Skills
• Work-Life Balance

We are looking for Student Care Centre Supervisor (Full-time) to join and lead our fun team across islandwide!

Working Hours for Centre Supervisor (Full Time) 9 hours per day - (Monday to Friday)

Main Job Responsibilities:

• Ensure the leadership, management and delivery of quality student care centre and that the daily operations, financial, human resource and management of the centre are carried out effectively.
• Work within the centre's policies, philosophy and procedures.
• Supervise and provide leadership.
• Provide care and supervise a class of students in an after-school care setting
• Guide primary school students (P1 - 6) in their schoolwork in at least two subjects (English/ Maths/ Science)
• Liaise with the school and parents regarding student's progress and behaviour
• Plan and deliver activities for students (eg, arts and crafts, character building, holiday excursions)

Requirements/ qualifications:

• Candidate must possess at least Diploma /Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Education/Teaching/Training or equivalent.
• At least 2 Years (s) of working experience as a Student Care Supervisor is required for this position.
• Preferably Junior Executive specialized in Education or equivalent.
• Obtained WSQ Introductory Student Care Certificates (Requirement)
• Obtained a Diploma in Care and Programme (Preferably)
• Only Singapore Citizens may apply

Interested parties please WhatsApp your full details to 8111 4021 (9 am - 5 pm, Mon-Fri) and/or send an email resume to the HR Department. Kindly input your preferred working location.

*Serious applicant only.

*Shortlisted candidates will be invited for an interview to assess their suitability for this role.

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

We are looking for motivated and affable individuals who can work in a challenging and fast paced environment.

o Attend to walk-in customers and incoming phone enquiries

o Provide course consultation and ensure proper follow-up

o Handle and resolve general feedback and complaints

o Perform general administrative duties, such as data entry and filing

o Processing of new student registration and payment

o Provide administrative support to teachers, such as preparation of materials for classes

o Assist in ad-hoc matters when necessary

Requirements:

o Candidate must possess at least A level graduate

o Able to work independently

o Able to work on rotating shifts including weekends

o Bilingual in English & Mandarin (in order to liaise with Mandarin speaking associates)

o Proficient in MS Word and Excel

o Passionate in customer service

o Meticulous and systematic with administrative procedures

o Work location : Sengkang, Punggol, Bukit Panjang, Jurong, Yishun, Tampines, Pasir Ris, Simei, Parkway Parade

We’re looking for a dynamic and experienced professional with 4-6 years of experience to join our team as the Head of Client Service. If you’re a strategic thinker with a proven track record of driving client satisfaction and leading successful teams, this is your opportunity to take on a leadership role and shape our client service operations!

About the Role:

• Develop and implement client service strategies to ensure exceptional client satisfaction and loyalty.

• Lead and mentor a team of Client Service Executives, fostering a culture of collaboration and excellence.

• Oversee client accounts, managing high-value clients and resolving complex issues effectively.

• Collaborate with cross-functional teams to improve service offerings, identify new business opportunities, and drive client retention.

• Monitor and analyze client service performance metrics, presenting actionable insights to senior management.

• Stay up to date with industry trends and best practices, implementing innovations to enhance the client experience.

What We’re Looking For:

• 4-6 years of experience in client servicing, account management, or a similar role, with at least 2 years in a leadership position.

• Exceptional communication and interpersonal skills, with a client-first mindset.

• Strong leadership and team management abilities, with a proven ability to inspire and guide teams.

• Strategic thinking with the ability to analyze data and translate insights into actionable plans.

• High proficiency in English; familiarity with CRM tools and related software is preferred.

If you’re ready to lead a talented team and elevate client service to new heights, we’d love to hear from you! Join us in driving success and shaping meaningful client relationships in an exciting and dynamic environment.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Chico Loco

Service Crew for Super Loco, up to $2,800/month + Incentives (up to $300-$550/month)

Do you love People and Tacos? Then Chico Loco is the place for you!

As a service team member at Chico Loco, you will live and breathe our values, working with us to ensure that every guest receives an outstanding LOCO experience. You will be part of an amazing team, will do the right thing when no one is watching and never be afraid to help your team. Everything you do, you will do it with pride.

Experience is not essential, but a positive attitude is needed if you want to join the Loco family and bring the Mexican spirit of eating and sharing to our guests.

Who are we?

The Super Loco Group operates four Mexican restaurants in Singapore, serving up fresh, creative interpretations of classic Mexican food in a fun and festive environment. One of our aims is to provide a work environment for our teams to be as enjoyable as it is for our guests, creating a culture of fun and inclusivity, inspiring each other and giving opportunities for promotion and career progression.

What you will get?

· Sales Incentive earned from date of joining

· Fixed Monthly Incentives of $300

· Sales Incentives up to $250

· AIA Medical Insurance

· 12 days annual leave

· 44 hours, 2 days off, 5-day work week

· Birthday Leave

· Daily staff meal

· Late night transport

· Split Shift Allowance

· Staff referral program up to $1,000

· Uniform provided

· A company who is passionate about sustainability

· Reward and recognition (we love celebrating everything!)

· The opportunity to develop and grow with the brand and progress at your own pace

What’s next?

1. We will contact you to arrange a quick chat over the phone.

2. Meet the team ask as many questions as you wish.

3. Once we’ve WOW’ed each other, you’re in!

CPO is startup dedicated to providing exceptional customer service and satisfaction.

We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service Executive.

As a Customer Service Executive, you will be the ambassador of our company, responsible for delivering excellent service and support to our valued customers. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving. The ideal candidate will be enthusiastic, empathetic, and dedicated to delivering an outstanding customer experience.

Key Responsibilities:

1. Serve as the primary point of contact for customers, handling inquiries, complaints, and feedback in a professional and timely manner.
2. Provide appropriate solutions to customers' concerns and issues,or escalate complex issues to the relevant department.
3. Process orders, returns, and exchanges accurately and efficiently, ensuring a seamless and positive customer experience.
4. Maintain detailed records of customer interactions and transactions in the CRM system, including updating customer information and order statuses.
5. Collaborate with other departments, such as sales, marketing, and operations, to resolve customer issues and improve overall service delivery.
6. Monitor customer satisfaction metrics and feedback to identify trends and areas for improvement, and proactively implement solutions to enhance the customer experience.
7. Stay up-to-date on product/service offerings, promotions, and company policies to provide accurate and relevant information to customers.
8. Assist in the development and implementation of customer service policies, procedures, and training programs to ensure consistency and quality in service delivery.
9. Represent the company in a positive and professional manner at all times, embodying our values of integrity, respect, and excellence in customer service.

Qualifications:

• Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Strong problem-solving abilities and a proactive approach to addressing customer needs and concerns.
• Ability to multitask and prioritize tasks effectively in a dynamic and challenging environment.
• Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as needed.
• Positive attitude, resilience, and a passion for delivering exceptional customer service.

• Marine Civil Engineering
• Basic $3000 + $6000
• 5.5 days (8am-5pm/12pm)
• Office: Bukit Batok
• Working location: Project based

Responsibilities:

• Coordinate maintenance activities for facilities and equipment to ensure optimal performance and minimal downtime.
• Ensure machinery and equipment (e.g., gensets, excavators) operate effectively to meet production needs.
• Manage tasks and resources across maintenance and logistics teams to achieve operational targets.
• Enforce safety measures during operations and address challenges to maintain efficiency.
• Lead daily tasks, including reporting and issue resolution.

Requirements:

• Diploma in mechanical engineering or related.
• 1-3 years of experience with excavators, heavy machinery, and equipment.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

logistics solutions

Jurong East

Working hours: Mon-Fri 9am – 6pm / Sat 9am – 1pm alternate off

Customer Service Executive

up to 3k

. liaise with clients and vendors to process n execute jobs

. documentation and invoicing

How to Apply:
Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence Number: 99C4599
Personnel EA License: R1331820

You Will

• Act as first point of contact and first responder for IT incidents reported by end users, via email, phone, and other online channels as required
• Log calls in the Service Desk management tool to ensure incidents and requests are managed in a timely manner and escalated using the correct procedures.
• Perform Level 1 troubleshooting with First Call Resolution using remote assistance tools (e.g. Bomgar).
• Log and track with resolver groups on their respective tickets
• Manage End-to-End ticket life cycle, monitor relevant metrics (e.g., Service Level Agreement) and ensure proper ticket closure based on industry best practices - Information Technology Infrastructure Library (ITIL)
• Answer calls in an appropriate manner with proper ticket closure of received or abandoned calls
• Administer BitLocker recovery pin support
• Administer onboarding 2FA registration
• Perform grant and removal of access to network shared drive
• Update and review basic troubleshooting questionnaires on Level 1 support
• Produce and maintain technical documentation and articles for the knowledge base

You Bring

Proficiency of the following software/applications

1. Microsoft OS and Microsoft Office Applications
2. Internet Browsers (Edge, Chrome, Firefox, etc.)
3. Adobe Reader, Java RE
4. Intranet web-based applications
5. SAP GUI, SAP Fiori
6. Anti-virus software
7. VPN software
8. Wireless software
9. Patch Management Software

• Higher Nitec/ Diploma in Information Technology or its equivalent
• At least 1 years of relevant working experience in helpdesk and both onsite and remote support with strong customer focused support mindset
• Service oriented and collaborative approach to meet Service Level Agreements
• Excellent communicator at all levels.
• Excellent analytical troubleshooting skills with the ability to resolve problems methodically and logically
• Good written and communication skills with a high standard of user training documentation and technical procedure
• Enthusiastic and approachable
• Good problem-solving skills and a pro-active, team player

• Job Title: Restaurant Service Crew (Italian Restaurant)
• Type: Full-time position
• Cuisine: Italian
• Location: Hillview / Duxton / Upper East Coast

RESPONSIBILITIES

• Provide excellent customer service by greeting guests, taking orders, and serving food and drinks
• Explain menu items and make recommendations to guests
• Maintain cleanliness and orderliness of the restaurant, including housekeeping, table setting, and general upkeep
• Possess knowledge of bar and wine service (added advantage)
• Work collaboratively as part of a team to ensure efficient service
• Demonstrate a positive working attitude

REQUIREMENTS

• At least 1 years of relevant experience in the F&B industry
• Customer service-oriented with excellent communication skills
• Ability to work 5 days a week including weekends and public holidays
• Proficiency in POS ordering system
• Familiarity with Italian cuisine and beverages (added advantage)
• Candidate with lesser experience can start as Trainee Position

BENEFITS

• 10days Annual leaves
• Higher Remuneration for Relevant Experience in similar set up
• Medical & Dental Benefits, Staff uniforms, staff Meal
• Annual Loyalty Salary Increment
• Staff Discounts

About Company:
Our client is a distinguished farm-to-table eatery originally hailing from Kyushu, renowned for its mastery of authentic Tonkatsu cuisine. Committed to culinary excellence, their dishes are meticulously prepared using only the freshest, top-quality ingredients.

Job Description:
- Taking reservation, managing seating, taking orders, settling bill, etc.
- Provide high quality of customer service to guests.
- Assist in opening and closing duties.
- Address customer needs, comments, and complaints.
- Ensure items/dishes are well stocked and display cases are attractive and clean.
- Ensure that workstations are set up before the shift commences.
- Maintain cleanliness and housekeeping of the restaurant.
- Strictly abide with health and sanitation regulations
- Other ad-hoc duties assigned by supervisor.

Job Requirements:
- Prior working experience in Japanese Restaurant is an added advantage.
- No experience is welcomed to apply; Training will be provided.
- Able to commit at least 2 days per week.
- Energetic, able to work in a fast-paced environment.
- Great interpersonal and communication skills.
- Passionate in the line of F&B.

Compensation:
- Working Location: Great World, Central
- Working days: Minimum 2 days per week
- Working hours: Open to discuss
- Operation time: 11am - 9:30pm
- Salary: Hourly rate of $11 - $15
- Salary increment based on performance

Job Info:

• Working Days: 5 days/week
• OA shift: 7.30am to 5pm / 7am to 4.30pm
• OB shift: 1 to 10.30pm / 1.30pm to 11pm
• OC shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am
• Location: Central/Sentosa

Job Description:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015