• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Scope

• Plan and control the execution of the project. Prepares the manpower, machinery and materials requirement on site. Confirm the duration of each critical activity and construction programme.
• Regulate current activities with regard to work methods, technical solutions, resources input and other operational details.
• Delegate duties to respective site personnel such as deputies, project engineers, foreman, safety officer, quantity surveyor and site clerk.
• Co-ordinate matters pertaining to site progress, manpower and machinery utilisation, mobilisation schedule, site disputes, planning of site facilities, etc.
• Communicate and maintain public relations with relevant parties like Client’s representative, local authorities, communities and the general public.
• Prepare or compile site progress reports for the purpose of subcontractors progress, monitoring project activities and propose corrective actions.
• Feedback of project performance to the MD & Sales Manager as & when require.
• Arrange for the execution of variation works such as additions and modifications.
• Analyse the cause and effects of actual and expected deviations from the current project programme.
• Control the use of site resources and overall project cost on site.
• Confirm Client’s instructions on variation work and decide on the cost and time implications.
• Evaluate performance of the subcontractors.
• Ensure all site activities comply with the authority/statutory requirements.

Requirements

• Minimum 3 to 5 years experience in construction
• Must have Certificate in Construction Safety Course for Project Manager
• Diploma / Degree in Civil Engrg or equivalent
• Skills in Microsoft office, Microsoft Project, Autocad etc.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities:

· Manage and oversee all production activities to meet production schedule in Batam.

· Review the production processes and manage the budget to eliminate wastage and achieve cost effectiveness.

· Implement continuous improvement plan to improve operational efficiency.

· Ensure operations comply strictly with production procedure, safety and quality standard, and meet regulatory requirements.

· Work with other department in standardization and cost reduction.

· Manage ISO and customers audit.

· Train and improve the skills & abilities of production staff.

· Formulate annual budgetary and production plan.

· Other duties as assigned.

Requirements:

· Degree in Engineering or related discipline.

· At least 10 years of working experience in production department, with minimum 5 years in managerial capacity.

· Strong problem-solving skills.

· Possess good communication, interpersonal and analytical skill.

· Be culturally sensitive.

· Proficient in Japanese language (reading, writing, speaking).

· Knowledge of Six Sigma/LEAN concept is an added advantage.

· Past working experience in strong regulatory compliance organization is an added advantage.

· Able to be assigned or stationed in Indonesia Batam.

Job Description:

1. Oversee all airport operations at the station, ensuring seamless, safe, and efficient services for passengers and aircraft handling.
2. Ensure strict compliance with local regulations, airline policies, and international aviation standards (e.g., IATA and ICAO).
3. Manage ground handling service providers, contractors, and airport authorities to uphold service excellence and cost-effectiveness.
4. Monitor station performance metrics and implement strategies to improve operational efficiency.
5. Respond promptly to operational irregularities, disruptions, or emergencies to minimize impact and ensure passenger satisfaction.
6. Lead and develop a team of station staff, fostering a culture of safety, accountability, and continuous improvement.
7. Prepare and manage the station’s budget, ensuring cost control and resource optimization.
8. Represent the airline in meetings with regulatory authorities, airport management, and industry stakeholders.
9. Any ad-hoc duties assigned by the headquarters and Branch General Manager.

Requirements:

1. Bachelor’s degree or equivalent experience in aviation management, tourism and hospitality management, or a related field.
2. Minimum of 9 years of experience in airport or airline operations.
3. Strong knowledge of local and international aviation regulations.
4. Proven leadership, problem-solving, and communication skills.
5. Proficiency in managing budgets, contracts, and service-level agreements.
6. Ability to work in a fast-paced, high-pressure environment with flexibility for irregular hours.
7. Singaporean or Singapore PR preferred, in compliance with local employment regulations.

Interested candidates are invited to apply online with a comprehensive resume, indicating the expected salaries and contact number.

We regret to inform you that only shortlisted candidates will be notified. Thank you for your application.

Under the supervision of the Project Director, the Project Manager will be required to perform the following duties and responsibilities:

Stakeholder Management:

• Manage communications and ensure stakeholders are aware of project activities, progress, exceptions and are in a position to accept handover products;
• Advise the client on issues that may impact the achievement of their outcomes (including issues of sustainability and post project requirements such as maintenance);
• Manage the information flows between the Project Director and the project;
• Draft, edit and manage the compilation and submission of periodic project progress reports to management in a timely manner

Delivery and Performance:

• Assist with the production of budget estimates for project deliverables;
• Support the development of work plans and budgets for all activities in the project;
• Upon commencement of project, assists in the management of finance, human and information resources to maintain a good project management system;
• Assist with and participate in internal and external reviews;
• Provide quality assurance support;
• Support the maintenance of all works efforts, to ensure they are delivered on time, to cost and quality standards;
• Seek to identify any project obstacles, barriers or any unanticipated risk events;
• Assist the PD to plan, monitor and evaluate project procurement and contracting processes;
• Ensure the integrity of financial and administrative operations in the project

Project Control

• Track project execution by ensuring timely and adequate reporting;
• Monitor all project activities in relation to the respective project work plans and take corrective action, when necessary, to ensure the timely and cost-effective delivery of project outputs;
• Assist the PD with the maintenance and dissemination of the project’s communication management plan, to facilitate the dissemination of information and reports to all key stakeholders;
• Monitor project progress, identify improvement opportunities, assist with the revision of work plans and advice the project director of possible adjustments to meet the project objectives;
• Monitor contract obligations, develop management systems and accountabilities to ensure all contract obligations are tracked and met, including contractor and client contract obligations.

Safety and sustainability

• Ensure compliance with Workplace Safety and Health (WSH) policies and practices;
• Assess inspections to ensure compliance with organisational health and safety policies, processes and procedures;
• Assess records of accidents and incidents against WSH policies and practices;
• Apply organisational environmental sustainability and green building standards and guidelines;
• Implement risk management plans and risk controls in alignment with organisation's risk management framework

Personnel Management:

• Lead and motivate the project team;
• Ensure that performance reviews are conducted;
• Ensure safety for all personnel and comply with the company standards

Qualifications and Experience

Education

• University Degree in Civil Engineering, Project Management, or other relevant discipline

Languages

• Fluency in written and spoken English is required

Work Experience

• Minimum 10 years of relevant experience in project development
• Experience in Bridge Project with erection works using specific Equipment (Launching Gantry, Lifting Frame…) and Post-Tensioning system works

Additional Requirements:

• Competent in the use of all commonly used computer software – outlook, Microsoft, Teams

Specific competencies :

• Able to read and understand technical drawings;
• Knowledge of construction materials;
• Ability to work independently, handle multiple tasks, work under pressure and deliver assignments on time;
• Professionalism, integrity and commitment to project demands;
• Excellent writing, conceptual and analytical skills;
• Accountability;
• Planning and organizing;
• Team player with excellent communication, coordination and personal interaction skills;
• Promote a knowledge sharing and learning culture in the office

Roles and Responsibilities

• Manage daily logistics operations
• Develop and implement transportation operations performance goals (KPI) using quality management knowledge
• Develop and implement operational policies, standards and procedures (SOPs) in regard to
• Delivery Quality Control including

- Temperature control

- Process for delivering items

• Vehicle cleanliness
• Vehicle maintenance including accessories
• Vehicle accidents
• Delivery processes for customers
• Goods Delivery timeframe
• Placement of goods upon delivery
• Delivery Quality Control including temperature control, placement of goods in vehicle
• Review, develop and implement solutions to improve current business processes through application of supply chain and business management principles (come up with ideas to improve current processes)
• Develop contingency/business continuity plans for risks associated wih process changes (e.g. when vehicle breaks down & etc.)
• Route planning with efficiency in mind
• Review, develop and implement solutions to improve current business processes
• Align resources management (manpower and asset) strategies with business strategies
• Other ad-hoc duties as designed by the management

Requirements

• Candidate must possess at least relevant Bachelor's Degree / Professional Degree.
• At least 3 years of working experiences in related field.

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Diploma / A Level
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

- required to attend daily pre-work meeting punctually prior to commencement of site

- required to attend meeting as and when notified and he shall make available a responsible person with authority to accept and make decisions and to act on his behalf.

- Develop a detailed project plan, including scope, timeline, resources, and budget.

- Establish project timelines, milestones, and resource allocation strategies.

- Assemble and lead the project team, assigning tasks based on skills and expertise.

- Serve as the primary point of contact between clients, team members, and upper management, ensuring everyone is informed.

- Track project milestones and deliverables, adjusting plans as necessary to stay on schedule.

- Identify potential risks and develop strategies to mitigate them, ensuring project stability.

- Oversee the project budget, ensuring costs remain within approved limits and justifying any necessary adjustments.

- Ensure that project deliverables meet quality standards and client expectations.

- Address issues as they arise, facilitating solutions to keep the project on track.

- Prepare regular status reports for clients, summarizing progress, challenges, and next steps.

- Manage relationships with clients, suppliers, consultants and subcontractors to ensure their needs are met.

- Manage changes in project scope, schedule, and resources, ensuring all changes are documented and communicated.

- Assess the impact of changes on project objectives and deliverables.

- Conduct project closure activities, including final reporting, documentation, and post-project evaluation.

- Stay updated on industry trends and methodologies to enhance project management capabilities.

Requirements

- At least ten (10) years relevant experience in civil construction, rail and bearing replacement projects

- Degree in Civil Engineering recognised by the PE Board

- Continuously on Site and devote himself full-time to the Project

- Ability to manage multiple projects simultaneously and meet tight deadlines.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

• Develop comprehensive project management plan including scheduling, resource planning, capacity planning and ensure quality assurance.

• Manage project related tasks to achieve the project objectives on time and within the cost target by strictly enforcing quality, safety and customer satisfaction throughout the entire duration of the project.

• Assure effective project management, smooth and timely communication with all parties involved, in particular with the representatives of the customer.

• Sell variation orders to reach financial objectives.

• Provide regular project management reports for Work In Progress (WIP) review.

• Follow the process oriented Project Management from award until handover including all statutory requirement and deliverables.

• Ensure compliance to Schindler Organizational Norms, policies, procedures and requirement of the processes and quality hold points defined in the work instructions (WI).

• Sign off as defined in ON 17100 for projects, execute all contractual terms to continuously protecting Schindler's financial entitlement.

• Lead the project team and assign adequate authorities and responsibilities.

• Attract, retain and develop employees to meet project needs.

Prenetics (NASDAQ:PRE), a leading genomics-driven health sciences company, is revolutionizing prevention, early detection, and treatment. Our prevention arm, CircleDNA, uses whole exome sequencing to offer the world's most comprehensive consumer DNA test. Insighta, our $200 million joint venture with renowned scientist Prof. Dennis Lo, underscores our unwavering commitment to saving lives through pioneering multi-cancer early detection technologies. Insighta plans to introduce Presight for lung and liver cancers in 2025, and to expand with Presight One for 10+ cancers in 2027. Lastly, ACT Genomics, our treatment unit, is the first Asia-based company to achieve FDA clearance for comprehensive genomic profiling of solid tumors via ACTOnco. Each of Prenetics' units synergistically enhances our global impact on health, truly embodying our commitment to 'enhancing life through science.

About IM8 Health:

IM8 Health, co-founded by global icon David Beckham, is a pioneering brand at the intersection of wellness and innovation. Our mission is to empower individuals with cutting-edge health solutions that are accessible, sustainable, and personalized to support everyday wellness. By combining our passion for health with a commitment to innovation, IM8 Health is redefining the future of well-being. Join our dynamic team and be part of a brand that’s making a lasting impact on health and lives globally.

About the Role:
As a Growth Manager, you will take ownership of multi-channel performance marketing strategies with a strong focus on Meta and Google Ads. You’ll drive creative and performance strategies that enhance user engagement, increase traffic, and drive conversions. You will be responsible for managing funnels, executing content and ad strategies, and improving conversion rates through data-driven insights and CRO testing.

Key Responsibilities:

• Develop and execute multi-channel growth strategies across Meta, Google, Youtube and other relevant platforms.
• Conceptualize and execute ad strategies that align with current trends, creating impactful visuals and landing pages that drive conversions.
• Manage and optimize ROAS across Meta, Google, and other platforms, leveraging A/B testing and data insights to enhance campaign effectiveness.
• Setup, review and optimize ad performance daily and advise the content and creative teams to maximize content strategy. 
• Create and execute content strategies for creative content briefs and audience expansion
• Stay ahead of digital trends, consumer behavior, and industry best practices to craft ad and landing page concepts that resonate with target audiences.
• Lead A/B testing initiatives for creative content, landing pages, and workflows, ensuring continual optimization for CRO.
• Analyze Google Analytics 4 data to improve growth strategies and funnel optimizations.
• Utilize tools like Google Analytics 4 to analyze user behavior, track funnel performance, and make data-backed adjustments.
• Collaborate with internal teams to align ad strategies with funnel objectives and broader marketing goals.
• Innovate new ideas to improve processes and test strategies for scaling initiatives efficiently.
• Track weekly and monthly channel performance and prepare data reports. 
• Handle ad-hoc tasks and reports

• 5+ years of hands-on experience in growth marketing with multi-channel expertise (Meta, Google, TikTok, etc.).
• Strong knowledge of Meta Ad Manager and Google Analytics.
• Expertise in funnel management, A/B testing, CRO, and scaling performance marketing strategies.
• Strong expertise in creative strategy development, particularly in designing engaging ads and landing pages.
• Proven track record in executing successful campaigns focused on conversions, traffic growth, and audience engagement.
• Analytical mindset with the ability to derive insights from data and optimize accordingly.
• Experience working in D2C or e-commerce environments is a plus.
• Strong project management and organizational skills with attention to detail.

*This role may require candidate to relocated to Hong Kong or often travels to Hong Kong for business trips.

Medical & Annual Leave: We care about your well-being—and your vacation selfies! That’s why, for our full-time employees, we honor your time off with annual leave and provide medical benefits for any bumps, bruises, or unexpected adventures.
Learning & Development: Got a passion project or skill you’re dying to master? We’ve got a learning allowance for that! We believe in supporting your growth, whether it’s for work or just because you’re curious.
Growth & Opportunity: Your future’s bright, and we want to help you shine! We’re all about providing opportunities for you to grow and reach your potential, with exposure to a global company and the chance to collaborate across different cultures.
Inclusive Workplace: You belong here! We foster an environment where everyone’s voice is heard, respected, and celebrated. Inclusivity is the name of our game!

Our DNA is P-R-E-N-E-T-I-C-S.
Get to know us; Get to know our DNA!
Passion - You love what you do and inspire excellence in others.
Resilience - You tackle challenges head-on with tenacity and calm.
Empowerment - You foster team spirit and encourage initiative.
Integrity - You're honest, accountable, and reliable.
Epic - You take risks, deliver results, and always strive to grow.
Transparency - You share openly, even when it's tough.
Ingenuity - You think creatively and make smart decisions, even in uncertainty.
Communication - You express ideas clearly and with empathy.
Selfless - You prioritize Prenetics and the team over individual goals.

The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

- Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

Company Description

The Soup Spoon is a growing team of inspired individuals who have come together in the name of soups and service. We genuinely love what we do, what we cook, and what we serve! This is a place where individuals’ strengths are nurtured, latent talents are uncovered, the everyday challenges are boldly taken on. We want you to be a part of us to create soups that stir hearts and bring smiles. From the inspiration to the creation, from the office to the kitchen, we have something for everyone.

Job Description

In the capacity of Store Manager, your role will encompass aiding in the day-to-day administration of the restaurant in one of the higher volume stores. You'll guide the team during high-traffic service hours, conduct crew training, enhance the guest experience proactively, and provide assistance in inventory and financial management whenever necessary.

We acknowledge that experience can manifest in diverse ways, to clarify:

• Prior involvement in overseeing or managing teams within a dynamic high volume setting
• Background in providing outstanding customer service
• Exceptional communication skills
• Dedication to motivating, guiding, and nurturing your team
• Prior experience with achieving KPIs and driving profitability

We believe in nurturing your potential, providing the support and guidance you need to excel in your role. You'll gain exposure to all facets of our operations, fostering a well-rounded understanding of what it takes to thrive in a dynamic environment. Join us, and together, we'll create memorable experiences for our valued customers, making every day at The Soup Spoon fulfilling and rewarding.

Benefits

These are just some of the benefits that come with working at The Soup Spoon:

• Amenity Allowance of $100
• Career progression
• Staff discounts
• Free uniforms
• Annual Leave
• Medical leave
• Additional Medical & Dental benefits of $450 per annum
• Team building activities and competitions
• Nutritious staff meals

We are Halal certified.

*Only individuals who can commit for a period of up to at least 3 months will be considered.

*Interested ? Please apply at https://hr.thesoupspoon.com/jobs/jobapplicantform

We regret to inform that only shortlisted applicants will be notified.

1. Development and implement marketing strategy to address and a build a comprehensive marketing plan to deliver value to our Chinese clients
2. Work closely with the lines of services by providing productive relationships that foster trust and create opportunities for the Firm
3. Prepare marketing and media communication materials in Chinese language
4. Familiarise with preparing reports and financial statements in Chinese
5. Plan, run and oversee marketing events including conferences, seminars and client workshops
6. Liaising with and servicing the Firm's Chinese clients
7. Familarise and able to advise clients in China the benefits of operating their current businesses in Singapore
8. Contacts and network with the coporate secretarial and tax firms in China (i.e. work experiences in China) to create opportunities for collaboration with the Chinese firms across lines of services (Consulting, Assurance, Accounting and Tax)
9. Conversant in English and Chinese to be able to bridge the linguistic and cultural barriers and help to promote interation between our Chinese clients and the local SMEs

Job Purpose

The incumbent will oversee the manpower fulfillment and day to day site operations, ensuring Client Success is achieved by executing and following through on operational, recruitment, rostering and reporting responsibilities.

Description of Responsibilities

Operations

Comprehend operational requirements from Client

Communicate implementation method with Supervisors

Follow through on implementation ensuring adherence

Manpower Planning and Rostering

Comprehend manpower requirements and rostering

Advertise and recruit required manpower without over deploying

Onboard new hires on their first day on site

Rostering and Attendance

Prepare the duty roster 2-weeks prior

Distribute the duty roster 1-week prior

Ensure duty roster is adhered to and discipline accordingly if not

Reporting

Prepare all necessary reports and attendance sign-in documents for use

Ensure attendance sign-in is accurate and complies to requirements for ease of billing

Archive all attendances and reports in an organized manner (site and in HQ)

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Office Hours, Mon - Fri

Rate: $13/h

Location: UbiX

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)