Overview:

5 work's day (Inclusive weekend & PH)

Attractive Basic + Shift Allowance

Structure training provided

Job Description:

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Job Requirement:

• Previous customer service experience in Call Centre have added an advantage
• Ability to multitask and work in fast pace environment
• Strong verbal communication skills and active listening abilities.
• Able to commit to 24/7 rotating shift work, needs to be comfortable working night shift
• Will be required to work 5 days in a week, including weekends and public holidays
• Permanent opportunities will be possible as well

Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Working Days: 4 weekdays + 1 weekend
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Salary Range: $ 2200 - 2800
Location: Tiong Bahru

Job scopes:

1) Customer Service

Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
Upkeep of Centre’s student management system and perform audit of system regularly

2) Administration

Prepare invoices and handles payment collection
Prepare debtors listing and send reminders for late payment
Maintain petty cash and prepares daily collection report
Perform ad-hoc duties assigned by Manager

3) Teachers’ Support

Support teachers in photocopying and preparing of materials and resources
Assist teachers in the dismissal of classes and attendance taking
Participate in file checking and results tracking

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The role of the QA executive is to ensure the standard of service quality at the Contact Center is consistently provided to our customers over various channels of contact i.e. phone emails, web chat etc. Focusing on complexity, non-routine and escalated contacts.

The QA role works to improve customer experience by developing and executing quality assurance processes (review and feedback for our CSOs) that helps CSOs understand and deliver an experience customers expect.

The role calls for one who is passionate in improving customer experience and nurture people to WOW customers.

The jobholder’s responsibilities are:-

Monitoring and Evaluation:

• Conduct quality assessment and transaction monitoring for voice and non-voice interactions handled by Contact Centre team
• Assess quality issues, conduct root cause analysis, recommends insights, develop improvements plans and collaborate with frontline teams to improve quality performance.
• Provide weekly coaching i.e. Face to Face to Individuals and Teams to improve quality performance
• Coordinate and facilitate call calibrations sessions with team leaders and CSOs

Reporting and Feedback:

• Research, understand customer expectations and needs through monitoring and data analysis of customer satisfaction rating responses to provide trend data to management team
• Review existing workflows, SOPs and proactively create and innovate methods to improve service standards and call/email/live chat quality and communicate effectively to frontline teams and management team
• Provide feedback and actionable data to various internal groups like operation managers and team leaders

Process Improvement:

• Analyze CSAT data and provide insights to identify trends and develop actionable plans for service and process improvements
• Collaborate with operations teams to refine workflows and improve customer satisfaction.
• Participate in the development of quality frameworks and scorecards.

Policy and Compliance:

• Ensure compliance to regulatory requirements for both voice and non-voice interactions
• Collaborate with Risk and compliance and other stakeholders to develops standards to ensure the protection of customer data.
• Keep abreast of latest organizational changes in products and processes

Compliment and Complaint Management

• Investigate Complaints and provide recommendations/action plans to prevent future occurrences
• Review and Endorse Compliments to ensure compliance to quality standards
• Actively involved in communication forums conducted by Team Leaders with CSOs

Communications and Collaboration

• Conduct Mystery calls externally and internally to measure/benchmark CC performance and keep up with industry best practices

Undertake any assignments as and when assigned

Job Qualifications:

• Bachelor's Degree/ Diploma
• Insurance Certifications – BCP/PGI/HI/M9 preferred
• 2-5 years relevant experience in working in Contact Center and/or Insurance industry preferred
• Strong in Microsoft Office Suite
• Multi-media (audio, video, web-based systems)
• Familiarity with Contact Centre Management tools, telephony systems and matrix
• Ability to work efficiently in a high demand, team oriented and fast-paced environment
• Excellent listening and analytic Skills
• Self-directed, organized and project a professional image
• Excellent verbal and written communication skill with a strong attention to detail
• Good Customer Service and Motivational Skills
• Strong ability to handle multiple priorities and projects concurrently

Must have experience in backup power and data centres.

Willing to travel around SEA region.

Responsibilities:

• Sales Strategy and Growth:Develop and execute strategic sales plans to achieve revenue targets, manage P&L, and expand market share in Singapore, Malaysia, Indonesia, and other Southeast Asian territories. Identify growth opportunities, create market-entry strategies, and set objectives that align with our sustainability and modular infrastructure focus. Lead complex sales cycles in mission-critical sectors, including data centres, government, healthcare, and commercial industries, leveraging expertise in integrated power protection solutions.
• P&L Management: Assume full responsibility for the offices’ P&L, including revenue generation, cost control, and profitability. Develop budgets, monitor expenses, and implement strategies to optimize financial performance. Prepare and present P&L reports to management, identifying areas for financial improvement and operational efficiencies.
• Regional Leadership and Market Development: Lead and oversee sales operations in the Singapore office and manage regional sales activities in Malaysia and Indonesia. Establish and foster relationships with key stakeholders, including clients, channel partners, and industry influencers to enhance market positioning. Collaborate with cross-functional teams (e.g., project, engineering, product management) to align offerings with regional needs and promote customized power solutions.
• Client Relationship Management: Act as the primary point of contact for clients, ensuring exceptional service delivery and strong client satisfaction. Guide clients through the complexities of infrastructure design, installation, and maintenance, positioning the company as a trusted advisor for sustainable power protection solutions. Conduct regular business reviews with clients to identify additional needs and foster long-term partnerships.
• Team Development and Leadership: Build and mentor a high-performing sales team across regional offices to drive productivity, achieve sales goals, and uphold our commitment to excellence. Provide training and development for sales staff, fostering a culture of continuous improvement and knowledge sharing. Lead by example, working closely with the sales team on quotation creation, submission, negotiation, as well as wining and closing deals.
• Sales Forecasting and Reporting: Monitor and report on sales and financial performance, providing data-driven insights and recommendations to the management. Ensure accurate sales forecasting, pipeline management, and P&L accountability to support strategic planning and resource allocation.
• Expansion and Innovation: Identify and evaluate new business opportunities in untapped Southeast Asian markets, developing entry strategies to achieve revenue growth.

Requirements:

• Bachelor’s degree in Business, Engineering, or a related field;
• 10+ years of experience in B2B sales, with a strong background in electrical equipment & power solutions sales in data centres will be highly preferred.
• Proven track record of achieving sales targets and managing P&L within regional sales operations.
• Excellent knowledge of power protection technologies (e.g., DRUPS, UPS, diesel generators, modular power infrastructure solution).
• Strong financial acumen, with the ability to develop and manage budgets and P&L.
• Ability to travel across the region as required.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

• Call Centre / Customer Service Experience
• No Experience Are Welcome To Apply - Training is Provided
• Office Hour / 5 Days Work Week (Able to work on weekends)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg email
• Handle inbound and outbound calls, and sometimes emails
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Responsibilities:

• Understands the commercial cost/financial/budget impact of decisions to be taken, for any products/solutions to be developed, considering the overall impact to a customer proposal and recommending the appropriate solutions
• Participate in deep architectural discussions to ensure solutions are designed for successful deployment.
• Design of solution offerings including services, support, training (classroom, roundtables, webinars). Detail definition of Solution Components, Scope of Work, Deliverables, Effort Sizing and Pricing.
• Implementation planning and delivery for Proof Of Concepts (POC), Migration Services & Deployment Services.
• Work closely with the Sales team to provide full presales assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives
• Self-sufficiency in leading pre-sales activities aiming to close sales opportunities.
• Achieving reliable, timely and high-quality design and deployment work.

Requirements:

• University Degree in Computer Science or Computer Engineering or related field.
• At least 2 years’ experience in major IT Integration
• Minimum 2 years of hands-on experience as a consultant with pre-sales and implementation experience.
• Minimum 3 years of solution design and/or hands-on implementation experience as a Systems Engineer.
• Wide expertise of ICT field and systems, network, storage, virtualization, and/or security.
• Experience in building and migrating applications, software and services.
• Direct experience with Cisco routing/switching, wireless LAN controller, software defined Network, Load balancer (Netscalers).
• Knowledge of Competitive Products & Technology.
• In-depth knowledge of Implementation methodologies and best
  practices.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to vivian(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Vivian Chung Fhui Tiin

EA Personnel Reg No: R22106436

About Child Protection Specialist Centre (CPSC):

We are dedicated to providing quality home-based services and support to families and children experiencing abuse or severe neglect at home. Referrals are received from the Ministry of Social and Family Development (MSF) Child Protection Services to assist families and children identified as needing non-statutory services and support. Guided by a child-centred, family-focused, and community-based approach, our aim is to empower families to reach their fullest potential and provide ongoing support through life’s changes and challenges.

Responsibilities:

• Conduct risk assessment and safety planning.
• Carry out social investigation, assessment, case formulation, intervention planning.
• Timely preparation of reports and case recordings.
• Implement safety and intervention plans.
• Conduct meetings, sessions, coaching with families, parents/caregivers.
• Develop wraparound services to support high-need families through advocacy, referrals and collaboration.
• Provide emotional support, guidance/brief counselling to selected families/children/young persons.
• Provide supervision for social workers.

Requirements:

• Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution.
• Preferably has experience working with child protection, mental health and/or family violence issues.
• Able to work in a fast-paced and stressful environment.
• Has maturity, communication skills and interpersonal skills to work with professionals and families from diverse backgrounds.
• Able to engage and work with children and adolescents.
• Prepared to work two nights a week and weekends occasionally.

Work Location: Redhill/Choa Chu Kang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Overview :

5 work's day ( 4 Weekdays + 1 Weekend)

Attractive Basic + Shift Allowance

Job Description:

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions

Job Requirement:

• Strong communication skills & Customer Service personality.
• Experience in call center and/or customer service or banking background have an advantage

Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Job Description:

• To work closely with the team to provide holistic care and support to the physical and emotional well-being of special needs children in SSCC.
• To set Individual Care Plan (ICP) and Activities of Daily Living (ADLs) for the students under care and follow through with the plan and training schedule.
• To monitor and record progress and activities of students in the case notes and submit monthly. This includes but not limited to the Happy Face Survey, attendance recording and skin/temperature records which are recorded weekly/monthly.
• To communicate with parents pertaining to students’ progress, enrichment activities and operations’ matters promptly.
• To assess, develop, plan, implement and evaluate appropriate enrichment activities for the students.
• To supervise and/or assist students during napping, mealtime, showering, grooming, toileting and other activities pertaining to adaptive daily living.
• To manage students’ behavior using appropriate behavioral intervention techniques.

Requirements:

• Preferably with 1 year experience.
• Minimum Degree
• Behavior management for Children.
• Microsoft skills particularly in PowerPoint, Excel and Microsoft words.
• First Aid and Life Support (BCLS)
• Proactively in the lookout for the well-being of the Students
• Emotionally resilient to work with Clients with moderate to severe disability and stressed family members.
• Working hours from 9.30am - 6.30pm (normal School days) and work on rotating shift 7.30am – 4.30pm/ 9am – 6pm (School Holidays)

JOB SUMMARY

The incumbent will provide active ageing activities, befriending services for vulnerable seniors who require additional social support; and referrals for care services when required. He or she works closely with the Centre Supervisor to promote healthy living and keep seniors engaged within the community which includes regular monitoring of seniors' health condition.

KEY DUTIES AND RESPONSIBILITIES

1. Assist Centre Supervisor to conduct active ageing activities and organize special events (i.e. National Day, Christmas, Chinese New Year) for the seniors and their caregivers.
2. Conduct community outreach and needs assessments to seniors at a designated service boundary.
3. Provide befriending services to vulnerable seniors including connecting them to care services when necessary.
4. Collaborate with Healthier SG ambassadors and the local community nodes to implement social and lifestyle interventions to help seniors age in place.
5. Recruit and train volunteers to assist with the active ageing activities and outreach services.
6. Perform administrative and reporting duties such as daily programme attendance, health screening recording, client register, and other data and statistics rquired by the authorities.
7. Assist in monitoring Alert Alarm System wherever available.
8. Perform other duties as assigned by the reporting officer.

JOB REQUIREMENTS

• GCE 'O' Level / Diploma
• 1-2 years of relevant experience in elderly befriending service
• Have interest and passion to work with seniors and their caregivers
• Good organisational skills, team-oriented with excellent interpersonal and communication skills
• Knowledge in eldercare is an advantage.

WORK LOCATION

Block 572A, Woodlands Avenue 1

Sales Engineer (Data Centre / Building Services)

Responsibilities:
Mainly focus on sales strategy planning and business development to meet or exceed given Annual Sales target.
Support technical queries from external (e.g. end users, consultants, and partners)
Work closely with Solution team in articulating technology and product positioning to both business and technical users in the form of presentation or bid proposal and clarifications.
Work with Solution team in solution design and produce guide specifications support to consultants, integrators, and customers.
Respond to functional and technical elements of RFIs/RFPs including conducting of cost and solution analysis to ensure competitiveness of bid response.

Develop opportunities from assigned industries and customer segments

Act as single point of contact to the assigned customers account and manage the customers’ requirements and feedbacks to ensure satisfactory level

Coordinate with solution team and project team to deliver project in timely, satisfactorily and quality manner and ensuring project delivery is delivered in compliance with contractual and regulatory requirements
Resolve issues in a manner that is consistent with the company mission, values, and project objectives.
Identify customer's needs and sales opportunities from the leads received, and to help future growth through value-added engineering.
Develop and maintain close relationship with customers.
Bi-weekly update of Sales CRM, sales gap and forecast report.

Requirements:
Degree/Diploma in Mechanical or Electrical Engineering or equivalent.
Minimum 1 year experience in Data Centre / Engineering & Building Services Industry is preferred.
Self-driven with initiative, fast learner.
Strong interpersonal skills to communicate well with customers, colleagues and vendors.
Proficient in Microsoft Office, Microsoft Visio, and Project.
Read architectural, structural, mechanical and electrical blueprints and have a solid understanding of building services such as electrical, fire, and mechanical system. Understanding of enterprise infrastructure control systems and network communications technology- Internet, Intranet, VPN, TCP/IP, Ethernet, etc. will be a plus

• Oversee the daily operations of the Centre
• Liaising with tutors, parents and students
• Provide quality customer service through understanding of customers’ queries and needs
• Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
• Ensure that student resources, stationery and merchandise are well stocked in the Centre
• Monitor and escalate any urgent/complex issues to management
• Counter sales of tuition packages
• Coordinating marketing and sales activities at branchCommunicating with parents on the new tuition schedules for every start of the semesters or academic year
• Administer daily and monthly reports
• Periodic preparation for new academic year as well as semesters
• Must be energetic and have a business mindset
• Able to work both weekends.

Must have experience in backup power and data centres.

Willing to travel around SEA region.

Responsibilities:

• Sales Strategy and Growth:Develop and execute strategic sales plans to achieve revenue targets, manage P&L, and expand market share in Singapore, Malaysia, Indonesia, and other Southeast Asian territories. Identify growth opportunities, create market-entry strategies, and set objectives that align with our sustainability and modular infrastructure focus. Lead complex sales cycles in mission-critical sectors, including data centres, government, healthcare, and commercial industries, leveraging expertise in integrated power protection solutions.
• P&L Management: Assume full responsibility for the offices’ P&L, including revenue generation, cost control, and profitability. Develop budgets, monitor expenses, and implement strategies to optimize financial performance. Prepare and present P&L reports to management, identifying areas for financial improvement and operational efficiencies.
• Regional Leadership and Market Development: Lead and oversee sales operations in the Singapore office and manage regional sales activities in Malaysia and Indonesia. Establish and foster relationships with key stakeholders, including clients, channel partners, and industry influencers to enhance market positioning. Collaborate with cross-functional teams (e.g., project, engineering, product management) to align offerings with regional needs and promote customized power solutions.
• Client Relationship Management: Act as the primary point of contact for clients, ensuring exceptional service delivery and strong client satisfaction. Guide clients through the complexities of infrastructure design, installation, and maintenance, positioning the company as a trusted advisor for sustainable power protection solutions. Conduct regular business reviews with clients to identify additional needs and foster long-term partnerships.
• Team Development and Leadership: Build and mentor a high-performing sales team across regional offices to drive productivity, achieve sales goals, and uphold our commitment to excellence. Provide training and development for sales staff, fostering a culture of continuous improvement and knowledge sharing. Lead by example, working closely with the sales team on quotation creation, submission, negotiation, as well as wining and closing deals.
• Sales Forecasting and Reporting: Monitor and report on sales and financial performance, providing data-driven insights and recommendations to the management. Ensure accurate sales forecasting, pipeline management, and P&L accountability to support strategic planning and resource allocation.
• Expansion and Innovation: Identify and evaluate new business opportunities in untapped Southeast Asian markets, developing entry strategies to achieve revenue growth.

Requirements:

• Bachelor’s degree in Business, Engineering, or a related field;
• 10+ years of experience in B2B sales, with a strong background in electrical equipment & power solutions sales in data centres will be highly preferred.
• Proven track record of achieving sales targets and managing P&L within regional sales operations.
• Excellent knowledge of power protection technologies (e.g., DRUPS, UPS, diesel generators, modular power infrastructure solution).
• Strong financial acumen, with the ability to develop and manage budgets and P&L.
• Ability to travel across the region as required.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

Job Scope:

• Perform objective and subjective refraction
• Conduct basic binocular vision assessments, such as cover test and ocular motility test
• Perform preliminary examinations, such as colour vision and pupillary assessment
• Educate patients on vision status, proper vision care, and usage of various optical aids

Requirements

• Degree in Optometry with 1-2 years of relevant experience
• Registered with the Singapore Optometrists and Opticians Board
• A team player with excellent interpersonal skills
• Able to work proactively and independently

For interested candidates, please send your most recent and updated resume to [email protected]

Wendy Khoo Hui Wen
(R1761665)

Recruit Express Pte Ltd

EA License No. 99C4599

Location - Near Tai Seng MRT

Other information

• Tuesday – Saturday (9am-630pm)
• Additional S$1,000 monthly Guaranteed Teaching Allowance will be paid during the first 3 months probationary period.z
• The first year S$50,000 Guaranteed Annual Salary. We top up the balance if you didn’t get S$50,000 annual salary in the first year

The ideal candidate will be someone who takes initiative, demonstrates leadership qualities, and is eager to grow with the organization. Our goal is to groom these candidates for future leadership positions

Job Responsibilities:

• Prepare and conduct math lessons that facilitate active learning experiences for students.
• Foster a positive and engaging classroom culture through creative teaching methods for an enjoyable learning experience.
• Manage students’ portfolio and analysis student academic evaluation.
• Engage in school branding activities, such as recording YouTube videos, writing articles, and more.
• Establish rapport with both students and parents and communicate with parents on students’ academic progress regularly.
• Any teaching related work as prescribed by Management.

Job Requirements:

• Possesses at least Bachelor’s degree or above from an accredited university, such as NUS/NTU/SMU etc.
• Familiarity with PSLE, O Level, A Level, and Maths Olympiad contest papers (e.g., RIPMWC, SMOPS, NMOS, AMC8, etc.) will be an added advantage
• Training provided
• Good interpersonal, oral and written communication skills; and the passion to co-operate with student, parents, and co-colleagues.
• Able to multi-task, meticulous, with an eye for detail.
• Able to commit weekdays (inc. evenings) & weekends

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• Call Centre / Customer Service Experience
• No Experience Are Welcome To Apply - Training is Provided
• Office Hour / 5 Days Work Week (Able to work on weekends)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg email
• Handle inbound and outbound calls, and sometimes emails
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Singtel x Singapore Institute of Technology have embarked on a Work-Study Programme (WSP) launched in Feb 2023.

The WSP is called “The Catalyst Programme” which is a structured on-the-job (OJT) development WSP that allows Polytechnic Diploma holders to secure a full-time position with Singtel while pursuing an university honours degree in BEng Infrastructure and Systems Engineering.

This programme is for Polytechnic Diploma holders preferably from the Engineering domain. Candidates will be offered a specific role as the one shared below. Are you ready for this challenge?

Make an Impact by

• Collaborate with clients to design and implement tailored data center solutions.
• Provide technical support for the installation, configuration, and maintenance of data center infrastructure.
• Ensure solutions meet scalability, reliability, and efficiency standards.
• Document configurations and deliver training to clients for effective solution management.

Skills for Success

• A diploma in Mechanical / Electrical Engineering / Building Services.
• Ability to work effectively with customers and internal team.
• Ability to multi-task, work under pressure and within tight deadlines

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Location - Near Tai Seng MRT

Other information

• Tuesday – Saturday (9am-630pm)
• Additional S$1,000 monthly Guaranteed Teaching Allowance will be paid during the first 3 months probationary period.z
• The first year S$50,000 Guaranteed Annual Salary. We top up the balance if you didn’t get S$50,000 annual salary in the first year

The ideal candidate will be someone who takes initiative, demonstrates leadership qualities, and is eager to grow with the organization. Our goal is to groom these candidates for future leadership positions

Job Responsibilities:

• Prepare and conduct math lessons that facilitate active learning experiences for students.
• Foster a positive and engaging classroom culture through creative teaching methods for an enjoyable learning experience.
• Manage students’ portfolio and analysis student academic evaluation.
• Engage in school branding activities, such as recording YouTube videos, writing articles, and more.
• Establish rapport with both students and parents and communicate with parents on students’ academic progress regularly.
• Any teaching related work as prescribed by Management.

Job Requirements:

• Possesses at least Bachelor’s degree or above from an accredited university, such as NUS/NTU/SMU etc.
• Familiarity with PSLE, O Level, A Level, and Maths Olympiad contest papers (e.g., RIPMWC, SMOPS, NMOS, AMC8, etc.) will be an added advantage
• Training provided
• Good interpersonal, oral and written communication skills; and the passion to co-operate with student, parents, and co-colleagues.
• Able to multi-task, meticulous, with an eye for detail.
• Able to commit weekdays (inc. evenings) & weekends

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Training Officer (Day Activity Centre)

• Location: Marine Terrace
• 5 Working Days [ Mon-Fri, 8.30am to - 5.30pm]
• Salary: S$ 2,600 - 3,000

Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs and abilities with inputs from i
• development plan)
• Assess new members on their trial, identify their needs and potential, and to write post-trial evaluation report
• Carry out behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Work with and train volunteers to better assist and engage members in their development
• Maintain administrative work such as daily attendance taking, records of daily programmes, temperature taking, monthly centre report, incident reports, etc.

Requirement

• Minimum O Levels / Diploma in related field
• At least 1 year of relevant experience
• Experience with special needs children is an advantage

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description:

• In charge of running the overall operations of the centre.
• Establish and maintain good relations with relevant stakeholders (School management, Parents, External parties)
• Manage and lead a team of teachers in a school-based student care setting.
• Continuously train and motivate Programme Staff.
• Evaluate and constantly improve the staff classroom management skills.
• Able to counsel students with behavioral / disciplinary issues.
• Provide weekly and monthly reports for management.
• In charge of yearly events and activities of the centre.

Job Requirements:

• Candidate should possess at least Diploma.
• Student Care related course certificates will be advantageous
• 2 years of working experience in the related field
• Excellent communication skills
• Required Skill(s): Leadership, Management, Teamwork, Classroom management, Dedicated, Detail-Oriented, Passionate, Commited, Counseling

BlueSG is the first and only point to point car sharing service in Singapore, offering a convenient, flexible and affordable mobility option to all, complementing public transport while reducing the need for car ownership. With a 100% electric fleet, BlueSG provides a sustainable transportation solution, eliminating direct carbon dioxide emissions as compared to traditional vehicles.

Join us if you’re passionate about our business, ready to contribute, and resonate with our core values – Collaboration, Curiosity, Customer-Centricity, Empowerment and Respect!

About the role

The Team Lead will organise, direct, and monitor the daily activities of a team of Customer Experience Agents. This role involves ensuring high levels of customer service, adherence to company policies, and continuous improvement of team performance.

• Organise and oversee shift duties for the team.
• Supervise and mentor a team of Customer Experience Agents to achieve performance goals.
• Ensure emails, live chat and calls handled by Customer Experience Agents are correctly managed.
• Monitor calls to observe individual demeanour, technical accuracy, and adherence to company and client policies and procedures.
• Handle and escalate sensitive calls when necessary.
• Provide real-time feedback and conduct monthly reviews.
• Identify and address process bottlenecks and inefficiencies to improve overall performance.
• Collaborate with other departments to ensure seamless communications and alignment of goals.
• Handle any ad-hoc tasks assigned to support operational needs, process improvements, or special projects.

What We’re Looking For

• Proven experience in a customer service role, with at least 2 years in a supervisory position.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to provide constructive feedback and handle sensitive situations.
• Ability to work under pressure.
• Attentive to details.
• Proficiency in using customer service software tools such as Zendesk.
• Rotating 12 hours shift work is required, including night shifts, weekends and Public Holidays.

Programme Coordinator

• Working days : 5.5days
• Mon - Friday (8am -5pm /9am-6pm) alternate Saturday (9am to 1pm)
• Salary Range : $2000 - $3000
• Location : Eunos

Job Responsibilities

• Assist in planning of annual calendar plan of activities for seniors and coordinating of the activities
• Assist in programme evaluation and telephone interviews/survey to gather feedback on the activities and programmes
• Manage queries and provide seniors with information and referral to services
• Monitor the supply and condition of equipment, activity materials and supplies and assist to procure items when needed
• Assist Programme Executive to manage programme budgets and resources
• Assist to maintain databases for programmes and activities
• Perform general administrative duties

Job Requirements

• Advanced / Higher / Certificate in Community & Social Services
• Minimum GCE 'O' Level or relevant certificate
• With relevant experience is an advantage

https://wa.me/6596112291 (Kyra)

Voon Yih Boon Reg No: R2210672 | The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

- office location at Serangoon North

- Mon to Fri (11am to 5pm), no lunch break, no work on Sat & Sun and Public Holidays

- cleaning of office area, wipe tables, vacuum carpet, mopping floor, clearing trash etc.

- washing of toilet cubicles.

- physically fit, with no knee problems (bending up and down required)

- Work independently

- Good communication

- Only Singaporeans