Role:

Key Account Supervisor [After Sales Service]

• Salary: $3000 - 4000
• Working Days: 5 days , 8– 5.15pm
• Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Service Crew

• 6 days, 10am-10pm with 3 hour split shift break, can negotiate, Monday off day
• Salary: $2100 -$2400
• Location: Boon Keng

Job scope:

• Greet customers and taking orders
• Serving food and drinks
• Any other ad-hoc duties

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Service Technician

• $2500 - $3300 + $60 handphone allowance
• Senoko
• Working hours: Mon - Fri 8am – 5pm, Sat 8am – 12pm

Requirements:

• Candidate must possess at least a NITEC, Professional Certificate in ( Electrical / Electronic / Mechanical) or equivalent.
• Must have basic Electrical/ Mechanical and Electronic background.
• Must have class 3 driving license
• Able to start work immediately or short notice.

Job Responsibilities:

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Experience in Security System is a plus.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

a) Oversee CSR and SA team to ensure AOG support, order fulfilment towards customers’ service for satisfaction.

b) Responsible for daily customer support and service for purpose of MRO sales related matters to meet the Sales Repair target plan including account management, preparation of proposal, quoting, payment matters, liaison and fulfilling sales & repair orders.

c) Handling of warranty claims and manage customers’ complaints with the team.

d) Ensure MRO TAT follow up, communicate targets, achievements and justify the discrepancies and propose alternative solutions when appropriate.

e) Propose best commercial solution according to customer needs, in compliance with SEDSA strategy and customer’s expectations.

f) Monitor, analyze and improve MRO activities on LRUs.

g) Secure good relationship with customers via interactive mode of communications.

h) Ownership of overall customer satisfaction / perception of SEDSA as an MRO site.

i) Daily monitoring and communicate all repair flows between SEDSA and customers to ensure smooth operation, efficient communication and service rate/OTD being met.

j) Involve in any special mission, such as imminent AOG, expedition of specific order, delivery discrepancy, quality complaint, etc.

k) Follow up on delivery schedule for sales orders and repairs status with Workshop / Supply Chain/ Planner.

l) Generate reports for analyzing KPIs to improve performance

m) Provide guidance and support to team members. Promote Safran culture to empower people.

n) Set-up processes and KPIs for the team; support business and quality audits.

o) Participate in the Continuous Improvement projects in Customer Service Department (methods) to promote efficiency and productivity.

p) Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations.

q) Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies.

r) Any other duties assigned.

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

Position Overview:

The Service Delivery Manager for Cyber Security is responsible for managing the delivery of high-quality cyber security services to clients. This includes overseeing security operations, incident response, service level agreements (SLAs), and client satisfaction. The role involves collaborating with internal teams, clients, and vendors to ensure services are delivered on time, within scope, and meet quality standards.

Key Responsibilities:

Service Delivery Management: Oversee the end-to-end delivery of cyber security services, ensuring compliance with contracts and SLAs. Monitor service performance and resolve incidents and vulnerabilities.

Incident & Problem Management: Lead incident response, ensuring quick resolution and preventive measures for recurring issues. Track and document incidents and resolutions.

Client Relationship Management: Act as the primary point of contact for clients, building strong relationships and providing tailored solutions to security challenges. Continuously improve service delivery.

Team Leadership & Collaboration: Lead a team of security professionals, ensuring alignment with business goals and providing training and resources to enhance team performance.

Risk & Compliance Management: Ensure compliance with security standards (e.g., ISO 27001, GDPR) and perform audits to mitigate risks and close compliance gaps.

Performance Monitoring & Reporting: Monitor key performance indicators (KPIs) and generate regular reports on service delivery metrics and performance against SLAs.

Budget & Resource Management: Assist in budgeting and resource allocation to ensure efficient project completion within budget.

Required Qualifications:

• Bachelor’s Degree in Cyber Security, IT, or related field.
• 5+ years in cyber security or IT service management, with at least 2 years in a leadership role.
• Knowledge of cyber security frameworks (e.g., ISO 27001, NIST).
• Experience in security operations and incident response.
• Familiarity with security technologies (firewalls, SIEM, endpoint protection, cloud security).
• ITIL certification is a plus.

Desired Skills:

• Strong leadership, communication, and client management skills.
• Project management capabilities with the ability to prioritize tasks effectively.
• Experience with cloud security and managed security services (MSS).

· Dealing with inbound customer calls to deal with enquiries and perform cross selling

· Min Nitec/ Diploma holder; Possess certificate of BCP, PGI & HI is a plus

· Salary up to $ 3,500 + KPI allowance + Completion bonus

· Monday to Friday 9-6pm

· 1 Year Contract - Convertible

Roles and Responsibilities:

• Ensure accurate and timely updates of customer interactions in the CRM system.
• Maintain and improve quality results by adhering to standards and recommending procedural improvements.
• Meet Key Performance Indicators (KPIs) as set out in the Contact Centre.
• Provide high levels of service delivery, contributing to team performance standards.
• Resolve customer concerns, feedback, and complaints using appropriate skills and techniques.
• Communicate customer feedback to the Team Manager for service improvement.
• Deliver excellent customer service and ensure a positive experience in day-to-day activities.
• Proactively promote and cross-sell company products and services when opportunities arise.
• Foster positive, professional relationships with colleagues and stakeholders.
• Be willing to perform additional or overtime duties when required by operational needs.
• Assist with ad hoc initiatives and projects as delegated by management.
• Stay updated with job knowledge by studying new products and participating in educational opportunities.
• Contribute to the continual improvement of operations, customer journey, experience, and product/campaign redesign through insights and support for team and management projects.

Job Requirements:

• Minimum of 1 year experience in a contact centre environment.
• Certification in BCP, PGI, and HI is a plus.
• Experience in the financial industry/insurance sector is highly preferred.
• Minimum Nitec or Diploma holder.
• Strong communication skills with a results-driven mindset.
• Ability to thrive in a fast-paced, changing environment.

Should you be keen, please send your cv to [email protected] or reach out to me at +65 8869 8708.

I regret to inform you that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Celine Lee

EA Licence No. 11C5502

Registration No. R1982802

SERVICE

• Provide service to all customers according to service standard and procedures
• Responsible for the preparation work of restaurant opening and closing operation hours
• Answering customer’s queries regarding menus, ingredients or any other product related queries.
• Includes bar and cashier duties
• Assist in training of new part timers
• Maintain quality, service & cleanliness at all times
• Any other job related duties requested by Restaurant Manager

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

Responsibilities

• Supporting the Sales Team in driving rental of storage units, with the aim of improving the Group’s occupancy rate and profitability
• Drive the sales of associated products such as merchandise
• Conduct site viewings and maintain necessary communication with the Sales Team and enquiries
• Administrative documentation such as agreements, storage declarations and others
• Ensure timely payments by customers
• Ensure respective Site is well-maintained and prompt fault reporting to the relevant team
• Preparation and submissions of various reports as required

Requirements

• Candidate possess O level / Diploma
• 2 years of working experience in the related field is required for this position. Experience in customer service in various industry.
• Excellent communication skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

#SGUnited

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

What you'll do:

As an Institutional Sales Service Coordinator, your role will be pivotal in supporting the Relationship Management and Sales & Marketing teams. You will be responsible for managing a wide range of operational and administrative tasks, from coordinating travel arrangements to maintaining client data records. Your ability to anticipate needs, communicate effectively, and maintain organisation will be key to your success. Additionally, you will have the opportunity to assist with marketing activities, further expanding your skill set.

• Manage the administrative and operations functions of the Institutional Advisors team
• Coordinate travel, and courier arrangements for business trips and conferences
• Assist in the production of presentation materials
• Maintain client data records on Salesforce - C360 local system for all sales and business activities in Asia ex-Japan region
• Support the team in marketing activities such as sponsorship of industry and client conferences, preparation of marketing materials and all logistics relating to such activities
• Perform complex administrative and secretarial duties to ensure smooth office operations

What you bring:

The ideal candidate for the Institutional Sales Service Coordinator role is a meticulous individual with strong organisational skills. You should have a minimum diploma in Business related studies and at least two years' secretarial or administrative experience. Proficiency in both spoken and written English and Chinese languages is essential for this role. Your proficiency in Microsoft Office will enable you to produce high-quality presentation materials and maintain accurate client data records.

• Minimum Diploma in Business related studies
• Strong organisational skills and attention to detail
• Proficiency in both spoken and written English and Chinese languages
• Proficiency in Microsoft Office (Power point, Excel, Word, Mac)
• At least two years' secretarial/administrative experience

What sets this company apart:

Our client is a globally recognised firm that values collaboration, commitment, and empathy. They offer flexible working opportunities and generous pensions contributions. Their supportive leadership fosters an inclusive environment where every team member's contribution is valued. This is an excellent opportunity to grow your career within a company that prioritises employee development.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Airexport Customer Service

Working day: 5.5 day during probation, 5.25 after probation (Alt Sat)
Working Hours: 9am to 6pm (Mon to Fri), 9am to 1pm (Sat)
Salary: $2400 - $3300
Location: Changi

Responsibilities:

• Provide dedicated support to assigned customers and overseas agents, handling all aspects of sales quotations, RFIs, RFQs, and inquiries related to air freight.
• Arrange air export bookings with airlines and co-loader agents, ensuring accurate and timely scheduling.
• Follow up with clients on shipment progress and updates, manage air export billing, verify invoices, and handle any rate discrepancies.
• Coordinate closely with customers, sales teams, and overseas agents, while liaising effectively with operations teams to ensure smooth shipment arrangements and meet client requirements.
• Proactively address client inquiries, provide solutions for logistics needs, and maintain high standards of customer satisfaction.

Requirements:

• Proficiency in both English and Mandarin to effectively communicate with Mandarin-speaking associates.
• Strong skills in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work both independently and collaboratively with air operations and cross-functional teams.
• Self-motivated, with a team-oriented mindset and a willingness to learn.
• Flexibility to work overtime as needed to meet client and operational demands.
• Able to perform OT when required.

Company Name: Talent Recruitment Pte Ltd
EA License No: 24C2338
EA Personnel Name: Loke Sai Lye (Loke)
EA Personnel No: R24123366
Email: [email protected]
Contact Number: 8805 9869

• Design, deploy, and manage containerized applications and infrastructure to ensure reliability and scalability across development, staging, and production.
• Oversee and configure cloud resources, including compute, storage, networking, and security, to support multi-cloud infrastructure.
• Streamline build, test, and deployment processes to support continuous integration and delivery across multiple environments.
• Enforce security best practices across cloud, CI/CD, and virtualized environments to safeguard applications and data.

Requirements:

• Degree in Computer Science or equivalent.
• Cloud certified
• At least 3 years of relevant working experience
• Proficient in Python or other programming languages for automation.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Role Summary:

Develop Java applications for Calypso v14+, support production release roadmaps, and troubleshoot issues. Requires expertise in Java, PL/SQL, Linux, and experience with Calypso v13+. AGILE methodology experience is essential.

Responsibilities:

• Develop in Java for Calypso v14+.
• Support the release roadmap in production.
• Troubleshoot and fix issues.

Qualifications:

• Excellent understanding of Java, PL/SQL, and Linux.
• Experience with Calypso versions higher than v13.
• Proven track record in AGILE methodologies.

The MRS ML Infra team is focusing on ML Infra performance and efficiency for both large scale AI training and inference workflows in the recommendation domain.

In this role, you will work on optimizing the e2e stack for model training and inference for large scale recommendation models, with opportunities coming from the domains of distributed systems, model/system co-design, GPU optimizations, and more.

While the core of day-to-day work and key responsibility will be to identify and lead the execution for short/mid term opportunities for efficiency optimization, you will also drive long term strategies and shape team direction on things like model/system co-design, performance automation, regression detection and mitigation, etc.

Responsibilities

• Identify performance opportunities and bottlenecks across a wide range of MRS models, infrastructure and systems.
• Implement changes to capture efficiency improvements.
• Guide other engineers both inside and outside the team to execute on efficiency and performance opportunities, issues and bottlenecks.
• Drive cross-functional collaborations and alignments with multiple partner or product ML teams.
• Define technical direction(s), strategy and roadmap for the team.
• Provide mentorship and guidance to grow other teammates.

Minimum Qualifications

• BS/MS in Electrical Engineering, Computer Science or a related field or equivalent experience.
• 5+ years of experience in AI Infra or System performance.
• Hands-on experience in optimizing complex software solutions, such as distributed systems, large scale CPU/GPU clusters, or similar.
• Demonstrated experience in driving team execution and reaching alignment with cross-functional partners
• Previous experience in mentoring and growing software and/or machine-learning engineers as either a tech lead or a manager.
• Capacity to investigate and debug issues in complex systems, including ones spanning multiple components or sub-systems

Preferred Qualifications

• Hands-on experience with large-scale AI infra systems (for example, GPU training clusters)
• Experience in training and/or inference solutions for large models (e.g. recommendation models or LLMs).
• Experience in high performance computing including communication optimization, CUDA kernel optimization, distributed training and inference, etc.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Design, deploy, and manage containerized applications and infrastructure to ensure reliability and scalability across development, staging, and production.
• Oversee and configure cloud resources, including compute, storage, networking, and security, to support multi-cloud infrastructure.
• Streamline build, test, and deployment processes to support continuous integration and delivery across multiple environments.
• Enforce security best practices across cloud, CI/CD, and virtualized environments to safeguard applications and data.

Requirements:

• Degree in Computer Science or equivalent.
• Cloud certified
• At least 3 years of relevant working experience
• Proficient in Python or other programming languages for automation.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Lead and mentor the QA team, fostering a culture of quality and continuous improvement.
• Provide training and skill development programs to uplift QA team members’ technical and domain expertise.
• Design and implement test automation strategies tailored to diverse project requirements.
• Develop, document, and execute QA strategies, test plans, and test cases.
• Build and maintain robust and scalable test automation frameworks using industry-standard tools and technologies.
• Design performance test plans, execute performance testing, and analyze results to identify bottlenecks and optimize system performance.
• Collaborate with cross-functional teams to ensure a smooth User Acceptance Testing (UAT) process.
• Identify, log, and track defects, participating actively in defect triage sessions with stakeholders.
• Oversee test management activities, including execution and reporting of test progress and results.
• Maintain and update the Requirement Traceability Matrix (RTM) to ensure all requirements are adequately tested.
• Support the integration of testing processes within Continuous Integration and Continuous Delivery (CI/CD) pipelines.
• Act as a key contributor in driving product quality, ensuring alignment with best practices in Quality Assurance.
• Stay updated with the latest QA trends, tools, and technologies to drive innovation within the team.

What are we looking for?

• Degree or Diploma in Computer Science, Computer Engineering, Information Technology, or related disciplines.
• Experience: Minimum of 6 to 8 years of experience in quality assurance and testing, including 4–5 years of hands-on experience in automation testing for web portals, APIs, and mobile applications.
• Proficiency in test automation tools and frameworks, such as Selenium, Appium, Playwright, TestNG, and Rest-Assured.
• Strong programming skills in Java, TypeScript and Python.
• Experience with performance testing tools like Gatling and JMeter.
• Familiarity with version control systems (e.g., Git), code review workflows, and CI/CD pipelines.
• Knowledge of Secure Hybrid Integration Pipeline (SHIP) and Hive Agile Testing Solutions (HATS) is a plus.
• Methodologies: Deep understanding of Agile Scrum methodologies and the ability to work effectively in iterative development cycles.
• Certifications (Preferred): Certified Tester Foundation Level (ISTQB-CTFL), Certified Software Testing Professional, Certified Software Quality Analyst, or CREST certification.
• Soft Skills: Excellent leadership, communication, and collaboration skills, with the ability to inspire and motivate teams.
• Advantageous Knowledge: Experience in security testing and working knowledge of DevOps practices will be beneficial.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities

· Install and administrate the servers of the SIEM Infrastructure

· Develop automation on the different tasks and self-service tool

· Participate to the integration of new technologies logs

· Support logs parsing using custom parser/GROK development.

· Project management

· Be a full time member of the Production CSIRT / SIEM Engg team and participate to the various activities of the team

Technical Skills

Production experience across the following technologies:

- Working knowledge of Elastic stack (Elasticsearch / Logstash / Kibana / Beats) including data ingestion, management, monitoring & analytics. (Mandatory)

- In-depth experience with Kafka

- Good working knowledge of Linux (RedHat/Ubuntu)

- Programming skills (Python or Bash) is appreciated.

- Experienced production support engineer

- Platform integration skills are a plus - Experience in installation, configuration, documentation and administration of multiple pre-production and production platforms in both virtual and physical environments.

- Experience & skills in automation tools (e.g. Ansible) & DevOps pipelines are appreciated

The Talent

- Degree Holder

- Min 7 years of working experience with minimum 4-5 years on relevant scope ie. Expertise in handling ELK stack for large platform or architecture.

We regret that only shortlisted candidates will be notified.

Please kindly send in your updated CV (please include your current salary package with full breakdown and expected salary) to [email protected]. Your interest will be treated in strict confidence.

People Profilers Pte Ltd

DID: 6950 9738

http://www.peopleprofilers.com

Lim Yi Tian, Candy

EA License No. 02C4944
Registration No. R1109829

Your Role

As a Lead Data Engineer, you will spearhead the development and optimization of our data infrastructure to enable advanced analytics capabilities. Collaborating with cross-functional teams, you will ensure seamless integration and delivery of robust, scalable, and efficient data solutions. In this leadership role, you will mentor and guide a team of engineers while contributing to the strategic direction of the organization’s data landscape.

Key Responsibilities

• Data Engineering & Development:Design and implement large-scale data processing pipelines using Spark Scala, handling structured and unstructured data.
  Integrate Elasticsearch with Spark for efficient indexing, querying, and data retrieval.
  Optimize Spark applications for performance and scalability, ensuring minimal latency and high throughput.
  
• Containerization & Orchestration:Deploy data solutions on OpenShift Container Platform (OCP) using containerization and orchestration techniques.
  Optimize workflows for containerized environments and ensure efficient resource utilization.
  
• DevOps Integration:Collaborate with DevOps teams to streamline deployment using CI/CD pipelines and tools such as Jenkins, Bitbucket, and Ansible.
  Implement robust monitoring and logging frameworks using tools like Grafana, Prometheus, and Splunk to maintain platform stability.
  
• Collaboration & Stakeholder Management:Work with data scientists, analysts, and infrastructure engineers to understand requirements and translate them into technical solutions.
  Communicate technical designs and processes effectively to both technical and non-technical stakeholders.
  
• Leadership & Mentorship:Lead and mentor a team of data engineers, fostering a culture of continuous learning and innovation.
  Advocate for best practices in data engineering, DevOps, and cloud technologies.
  
• Documentation & Research:Document workflows, pipelines, and configurations to ensure team knowledge sharing.
  Stay abreast of emerging technologies and best practices in data engineering and cloud infrastructure.
  

Requirements

• Education:Bachelor’s degree in Computer Science, Data Engineering, Information Technology, or a related field.
  
• Experience:Minimum of 10 years in data engineering roles with expertise in Hadoop, Spark, and related tools (e.g., HDFS, Hive, Ranger).
  Hands-on experience with OpenShift Container Platform (OCP) and container orchestration tools like Kubernetes.
  Proven track record of building and scaling data infrastructure in large, complex environments.
  
• Technical Skills:Proficiency in programming languages such as Scala, Python, or Java.
  Deep understanding of DevOps practices, including CI/CD pipelines and automation tools like Docker, Jenkins, and Ansible.
  Familiarity with monitoring and logging tools such as Grafana, Prometheus, and Splunk.
  Exposure to cloud platforms (AWS, Azure, GCP) and their data services is a plus.
  
• Soft Skills: Exceptional problem-solving abilities and a proactive approach to resolving technical challenges.
  Strong communication and collaboration skills to work effectively across diverse teams.
  Ability to balance multiple priorities and deliver high-quality results in a dynamic environment.
  

Preferred Qualifications

• Experience in cloud-native data services (e.g., AWS Redshift, Azure Data Factory, GCP BigQuery).
• Knowledge of advanced analytics and machine learning pipelines.

Job Description

• Participate in various phases of Software Development Life Cycle (SDLC) for IT Projects and interface with various IT stakeholders such as 3rd party vendor suppliers, development team, business analysts, project managers and project stakeholders to discuss testing activities.
• Review requirements specifications and technical design documents to provide timely and meaningful feedback, and create effective automation designs.
• Identify automation opportunities and develop precise and high-quality scripts to test product functionality automatically.
• Estimate, plan and coordinate testing activities.
• Responsible for creating test plans or any other QA documents in accordance with the Company's requirements.
• Conduct various tests for systems, networks, applications, databases, and software.
• Execute thorough testing protocols to validate automation system functionality.
• Troubleshoot and resolve issues in automation setups.
• Continuously evaluate, maintain and update automation systems for effectiveness and efficiency.
• Identify, record, document thoroughly and track bugs.
• Assist in the coordination of User Acceptance Testing.
• Document processes and system configurations, enabling easier future modifications.
• Adhere to IT Quality Control, SDLC, and Project Governance internal and regulatory (Sarbanes Oxley & Gambling Regulatory Authority) guidelines, policies, and procedures.
• Perform any other ancillary tasks or works as and when requested and assigned by the Company.

Job Requirement

Education

• Bachelor’s degree in computer science, software engineering, or related field.

Experience

• Minimum 8 years’ experience in automation engineering.
• Experience with automation testing tools, like Micro Focus UFT.
• Certification in automation systems or related technologies preferred.
• Strong technical skills and proficiency in scripting languages, like VBScript and/or Java including writing of automated scripts.
• Demonstrate applicable knowledge on SDLC, testing methodologies, and frameworks and experience to pro-actively develop sound QA design, plan, solutions, and testing cases.

Other Prerequisite

• Excellent analytical skills to analyze and solve problems in a service-driven organization.
• Strong attention to detail and demonstrate proactiveness.
• Excellent communication skills to effectively liaise with multiple levels of Business Stakeholders within the organization.
• Good interpersonal skills and able to work independently and collaborate with other IT teams to integrate automated solutions seamlessly.

Responsibility

• Security products implementation (Products such as Cyberark Privileged Access Management, Conjur Enterprise Secrets Management)
• Design, build and implement Privileged Access Management for our customers
• Adopt recommended project lifecycle Management
• After sales support such as product incident escalation and technical support (24x7 SLA)
• Conduct user training and knowledge transfer session
• Integration of different security products
• Keen in cyber security domain

Requirements

• Strong analytical, problem solving, communication and interpersonal skills
• Strong coding/scripting/software development knowledge preferably with python (Must have)
• Knowledgeable in Cloud Services (AWS/Google Cloud), containers, stacks, Kubernetes, Dockers
• Knowledgeable in setting up Windows/Linux servers and VM
• Senior Role will only be given to relevant experience in this field

Our mission at Databricks is to radically simplify the whole data lifecycle from ingestion to ETL, BI, and all the way up to ML/AI with a unified platform. To achieve this goal, we believe the data warehouse architecture as we know it today will be replaced by a new architectural pattern, Lakehouse (CIDR 2021 paper), open platforms that unify data warehousing and advanced analytics. The new architecture will help address several major challenges, including data staleness, reliability, total cost of ownership, data lock-in, and limited use-case support.

A critical part of realizing this vision is the next generation (decoupled) query engine and structured storage system that can outperform specialized data warehouses in relational query performance, yet retain the expressiveness and of general purpose systems such as Apache Spark™ to support diverse workloads ranging from ETL to data science.

As part of this team, you will be working in one or more of the following areas to design and implement these next gen systems that leapfrog state-of-the-art:

• Query compilation and optimization
• Distributed query execution and scheduling
• Vectorized execution engine
• Data security
• Resource management
• Transaction coordination
• Efficient storage structures (encodings, indexes)
• Automatic physical data optimization

What we look for:

• A passion for database systems, storage systems, distributed systems, language design, or performance optimization
• Experience working towards a multi-year vision with incremental deliverables
• Motivated by delivering customer value and impact
• 5+ years of experience working in a related system (preferred)
• Optional: PhD in databases or distributed systems

Job Summary:

We are looking for a Specialist Information Security Engineer who has minimum of 8+ years of experience in identifying, investigating, and remediating cybersecurity threats. This role would support the Executive Digital Protection Program in enrolment, manual scanning for cyber threats and managing vendor relationships to provide white glove service to executives and reacting in real-time to threats as they arise.

Description:

• Identifying, investigating, and remediating cybersecurity threats.
• Support the Executive Digital Protection Program in enrolment, manual scanning for cyber threats and managing vendor relationships to provide white glove service to executives and reacting in real-time to threats as they arise.
  Operate independently and leverage best-in-class investigation skills across multiple concurrent investigations to find external engagement opportunities that reduce risk to the firm, the firm's interests or customers.
• Apply existing risk frameworks with minimal supervision.
• Leveraging multiple toolsets and vendors to achieve desired end state are required.
• Identify opportunities to improve existing toolsets or expand vendor capabilities to meet changing threats. Succinct communications, timely investigations and outcomes, and responsible stewardship is expected.

Skills/Requirements

• Must have a minimum 8 years of experience in computer networking, log analysis, information security principles, and adversarial tools and techniques.
• At-least 8 years of experience in identifying, analysing and addressing cyber security issues or threats, including emerging tactics or techniques
• At-least 8 years of experience in the remediation of information security risks/vulnerabilities
• Bachelor’s degree in information technology or equivalent
• Experience with network monitoring and intrusion detection systems
• Ability to work independently with little oversight managing multiple investigations simultaneously
• Must have strong leadership skills and qualities which enable you to work with peers and various levels of management
• Strong project management skills and vendor management skills

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

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Morgan McKinley Pte Ltd
Dinu Dinesh

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EAP Registration No: R22110286

Who We Are

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom.

OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps).

OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

Responsibilities:

• Responsible for the company's global office network construction and operation andmaintenance.
• Responsible for the stability of the office network environment.
• Participate in the formulation of company network standard specifications and processdocuments.
• Participate in the selection of the company's workplace network equipment.
• Provide standards, procedures, specifications and guidance documents for the front-lineservice team; cooperate with the front-line service team to complete the service life cyclemanagement.
• Responsible for the recruitment of overseas network engineers and front-line IT serviceengineers.
• Lead a team of Network and IT Engineers across multiple offices to upkeep the officeenvironment for smooth operation
• Manage performance of team members including promotion, performance review ormisconducts
• Lead and spearhead team's hiring and expansion

Requirements:

• Degree in Electrical Engineering or Computer Science or equivalent experience.
• Possess work experience in front-line Internet companies, and is responsible for more than 5,000 network users.
• More than 5 years of network related work experience, with large office network or multibranch office network design and implementation experience.
• Prior proven people management experience
• CCNA, CCNP, P, CCIE, JCNP, P, NSE4 or other industry-recognized network certification.
• Experience in large-scale workplace infrastructure operation and maintenance is required.
• Familiar with common wireless network equipment, rich experience in wireless equipmentmanagement and optimization, familiar with various standards in the IEEE 802.11 wirelessLAN working group.
• Familiar with common firewall devices, proficient in firewall policy control and NATATprinciples and configuration methods, and be able to use common network security devices.
• Familiar with the use of and able to promote the construction of common monitoring toolsand network operation and maintenance tools, and be proficient in using equipment MIBinformation to establish equipment monitoring projects.
• Proficiency in speaking, reading and writing in both English and Mandarin to collaborate effectively with global and cross-functional team members.

Nice to have:

• Experience in QoS optimization of large workplace networks is a plus.
• Experience in overseas supplier management is a plus.
• Experience of device approval certification (CCIE Wireless or CCIE EI) is a plus.