Position Overview:

The Service Delivery Manager for Cyber Security is responsible for managing the delivery of high-quality cyber security services to clients. This includes overseeing security operations, incident response, service level agreements (SLAs), and client satisfaction. The role involves collaborating with internal teams, clients, and vendors to ensure services are delivered on time, within scope, and meet quality standards.

Key Responsibilities:

Service Delivery Management: Oversee the end-to-end delivery of cyber security services, ensuring compliance with contracts and SLAs. Monitor service performance and resolve incidents and vulnerabilities.

Incident & Problem Management: Lead incident response, ensuring quick resolution and preventive measures for recurring issues. Track and document incidents and resolutions.

Client Relationship Management: Act as the primary point of contact for clients, building strong relationships and providing tailored solutions to security challenges. Continuously improve service delivery.

Team Leadership & Collaboration: Lead a team of security professionals, ensuring alignment with business goals and providing training and resources to enhance team performance.

Risk & Compliance Management: Ensure compliance with security standards (e.g., ISO 27001, GDPR) and perform audits to mitigate risks and close compliance gaps.

Performance Monitoring & Reporting: Monitor key performance indicators (KPIs) and generate regular reports on service delivery metrics and performance against SLAs.

Budget & Resource Management: Assist in budgeting and resource allocation to ensure efficient project completion within budget.

Required Qualifications:

• Bachelor’s Degree in Cyber Security, IT, or related field.
• 5+ years in cyber security or IT service management, with at least 2 years in a leadership role.
• Knowledge of cyber security frameworks (e.g., ISO 27001, NIST).
• Experience in security operations and incident response.
• Familiarity with security technologies (firewalls, SIEM, endpoint protection, cloud security).
• ITIL certification is a plus.

Desired Skills:

• Strong leadership, communication, and client management skills.
• Project management capabilities with the ability to prioritize tasks effectively.
• Experience with cloud security and managed security services (MSS).

· Dealing with inbound customer calls to deal with enquiries and perform cross selling

· Min Nitec/ Diploma holder; Possess certificate of BCP, PGI & HI is a plus

· Salary up to $ 3,500 + KPI allowance + Completion bonus

· Monday to Friday 9-6pm

· 1 Year Contract - Convertible

Roles and Responsibilities:

• Ensure accurate and timely updates of customer interactions in the CRM system.
• Maintain and improve quality results by adhering to standards and recommending procedural improvements.
• Meet Key Performance Indicators (KPIs) as set out in the Contact Centre.
• Provide high levels of service delivery, contributing to team performance standards.
• Resolve customer concerns, feedback, and complaints using appropriate skills and techniques.
• Communicate customer feedback to the Team Manager for service improvement.
• Deliver excellent customer service and ensure a positive experience in day-to-day activities.
• Proactively promote and cross-sell company products and services when opportunities arise.
• Foster positive, professional relationships with colleagues and stakeholders.
• Be willing to perform additional or overtime duties when required by operational needs.
• Assist with ad hoc initiatives and projects as delegated by management.
• Stay updated with job knowledge by studying new products and participating in educational opportunities.
• Contribute to the continual improvement of operations, customer journey, experience, and product/campaign redesign through insights and support for team and management projects.

Job Requirements:

• Minimum of 1 year experience in a contact centre environment.
• Certification in BCP, PGI, and HI is a plus.
• Experience in the financial industry/insurance sector is highly preferred.
• Minimum Nitec or Diploma holder.
• Strong communication skills with a results-driven mindset.
• Ability to thrive in a fast-paced, changing environment.

Should you be keen, please send your cv to [email protected] or reach out to me at +65 8869 8708.

I regret to inform you that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Celine Lee

EA Licence No. 11C5502

Registration No. R1982802

SERVICE

• Provide service to all customers according to service standard and procedures
• Responsible for the preparation work of restaurant opening and closing operation hours
• Answering customer’s queries regarding menus, ingredients or any other product related queries.
• Includes bar and cashier duties
• Assist in training of new part timers
• Maintain quality, service & cleanliness at all times
• Any other job related duties requested by Restaurant Manager

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

Responsibilities

• Supporting the Sales Team in driving rental of storage units, with the aim of improving the Group’s occupancy rate and profitability
• Drive the sales of associated products such as merchandise
• Conduct site viewings and maintain necessary communication with the Sales Team and enquiries
• Administrative documentation such as agreements, storage declarations and others
• Ensure timely payments by customers
• Ensure respective Site is well-maintained and prompt fault reporting to the relevant team
• Preparation and submissions of various reports as required

Requirements

• Candidate possess O level / Diploma
• 2 years of working experience in the related field is required for this position. Experience in customer service in various industry.
• Excellent communication skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

#SGUnited

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

Location: Tuas (Company pick up available - West & North)

Salary: $2,000 - $2,500 + OT + AWS + Bonus

Working days: Monday - Friday

Working hours: 8:15am – 4.30pm

Job Description:

• Full in charge of Machine assembly
• Handling Electrical panel wiring and machine cable routing
• Perform machine testings
• On-site installation & commissioning
• Marine Engines, Generator Sets maintenance, servicing & troubleshooting
• Updating progress of given tasks to department head
• Ensure given tasks complete within given timeline
• Liaising with suppliers, contractors and customers on site installation job
• Documentations as per ISO and Bizsafe standards
• Maintain workshop cleanliness after daily job

Requirements

• ITE or Diploma in mechanical / electrical / mechatronics engineering
• Trained and / or experienced in Marine Engines or Generator Sets.
• Relevant experience in mechanical engineering industry

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Airexport Customer Service

Working day: 5.5 day during probation, 5.25 after probation (Alt Sat)
Working Hours: 9am to 6pm (Mon to Fri), 9am to 1pm (Sat)
Salary: $2400 - $3300
Location: Changi

Responsibilities:

• Provide dedicated support to assigned customers and overseas agents, handling all aspects of sales quotations, RFIs, RFQs, and inquiries related to air freight.
• Arrange air export bookings with airlines and co-loader agents, ensuring accurate and timely scheduling.
• Follow up with clients on shipment progress and updates, manage air export billing, verify invoices, and handle any rate discrepancies.
• Coordinate closely with customers, sales teams, and overseas agents, while liaising effectively with operations teams to ensure smooth shipment arrangements and meet client requirements.
• Proactively address client inquiries, provide solutions for logistics needs, and maintain high standards of customer satisfaction.

Requirements:

• Proficiency in both English and Mandarin to effectively communicate with Mandarin-speaking associates.
• Strong skills in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work both independently and collaboratively with air operations and cross-functional teams.
• Self-motivated, with a team-oriented mindset and a willingness to learn.
• Flexibility to work overtime as needed to meet client and operational demands.
• Able to perform OT when required.

Company Name: Talent Recruitment Pte Ltd
EA License No: 24C2338
EA Personnel Name: Loke Sai Lye (Loke)
EA Personnel No: R24123366
Email: [email protected]
Contact Number: 8805 9869

• Fix equipment and carry out maintenance works at customers' premises
• Liaise with the customers and sub-contractors to facilitate the maintenance

Requirements:

• Nitec in Electronic or Electrical Engineering
• 2 years of hands-on experience in carrying out off-site trouble shooting of any electrical and electronics system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

Responsibilities

• Attend to clients’ enquiries on account-related, trading-related matters via various channels.
• Ensure a smooth end-to-end client experience to drive clients’ retention and satisfaction.
• Facilitate the proper execution of trades for clients in an accurate and timely manner.
• Perform other dealing functions such as assessing risk and preparing trade reports.
• UAT cases
• Support multiple key projects such as onboarding of new products, platform development, and other deliverables.
• Assist in any other ad-hoc tasks as assigned.
• Shift work is required.

Competence Requirements

• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Excellent problem-solving skills and attention to detail
• Proficiency in using customer service software and tools
• Knowledge of products and services offered by the company
• Relevant CMFAS papers (for license application)
• Experience in equities, options and futures products' entire trade cycle
• Knowledge of Structured Products and Fixed Income will be a plus

Job Description

Responsible for providing both new and existing customers within Now Health International with peerless service experience. With a detailed understanding of the operational lifecycle. The Customer Service Representative will have a varied workload including building and maintaining strong customer relations, dealing with complex enquiries or complaints, handling renewals and ensuring regulatory compliance.

Customer Service

• As the primary contact for individual members, intermediaries, and corporate clients (“customers”), always maintain highly professional and courteous communications.

• Handle enquiries received via telephone, email and letter, Live Chat and WhatsApp ensuring that the company’s brand values, principles, and styles are adopted and utilized for all external communication.

• Maintain excellent interpersonal relationships with customers, third parties and other Now Health International departments and offices.

• Handle sales calls in the absence of sales staff, obtaining sufficient information for a quotation or a call back.

• Take responsibility for delivering products and service which are appropriate to the customer’s need and ensuring that the customer is treated in a fair, ethical and consistent manner.

• Deal with all instructions, queries, and service requests promptly, accurately and within company specified time frames or as promised to the customer.

• Ensure all customer documentation is complete prior to forwarding it to the relevant department and work flexibly within the team to support changing business needs.

• Work with the management team to identify areas of improvement and implement solutions in order to continually enhance the customer experience.

Complaints

• Resolve complaints and service failures in line with regulatory record-keeping and escalation procedures.

• Maintain a very high standard of quality in terms of business integrity and the customer experience.

• Adhere to Best Practice Processes, Client Services Standards and to all relevant statutory or regulatory requirements, including Treating Customers Fairly and other FSA initiatives.

COMPLIANCE & SECURITY

• Take responsibility for establishing and maintaining up-to-date personal and team’s awareness of all legislative, regulatory and Company-specific rules, policies and procedures related to performance of the role. Ensure consistent compliance with legal, regulatory and Company standards in line with underwriter requirements.

• Work in conjunction with the Head of Legal and Compliance to ensure that our expansion projects comply with all regional legal/regulatory standards, and that any changes in laws or regulations are built into our project plans/operational processes.

• Pay particular attention to the Company’s Information and Data Security policies when accessing and using all Company systems which may provide access to sensitive information assets and strive to maintain the highest possible standards of information protection at all times.

• Take individual responsibility for accessing only the systems, records and information required to perform the role. Treat all data contained within those systems in a manner consistent with the Company’s Information and Data Security policies, and in line with the confidentiality clauses provided within the employment contract.

• Ensure any regulatory requirements relevant to the individual’s role are met, include certain qualifications and CPD.

Job Requirements

• Qualified to a degree level. Industry-specific qualifications are desirable but not essential.

• Comprehensive working experience in a customer service delivery environment, preferably within the International Private Medical Insurance sector. Candidates with a general insurance background will also be considered.

• A demonstrable track record of providing excellent service to people at all levels in a multi-cultural, collaborative, team-oriented environment.

• Fully conversant with Microsoft Office; experience of using industry specific technology and/or the ability to quickly grasp new systems following training. Experience in working with a CRM system whereby all details of the customer, communication and service levels can be maintained and monitored is preferred.

• Willing to thoroughly learn and understand the plans and policies offered by the company.

• Able to work weekends and extended hours on occasions when required.

• Excellent written and spoken English

Salt is looking to hire a Site Reliability Engineer for a Global technology brand on a yearly renewable contract role. The ideal candidate will be proficient in managing infrastructure using SaaS application development and operations, skilled with AWS infrastructure and experienced in using various DevOps automation tools and processes to deliver high availability and top infrastructure and configuration management.

Job Responsibilities:

• Engage in incident resolution, build mitigation plans, and constantly improve observability of owned applications.
• Design, implement, and manage Kubernetes clusters on platforms like AWS EKS, Rancher etc.
• Provision and configure AWS infrastructure resources (VPCs, subnets, security groups, etc.)
• Automate infrastructure provisioning and configuration using tools like Terraform, Terragrunt.
• Configure and manage clusters including node groups, security groups, and IAM roles
• Deploy and manage containerized applications on platform like EKS, Rancher using Kubernetes manifests (YAML)
• Troubleshoot and resolve issues with Rancher, EKS clusters and deployed applications
• Implement CI/CD pipelines for deploying applications to Rancher, EKS

Qualifications:

• Strong understanding of Kubernetes concepts, including pods, services, deployments, and cluster autoscaler.
• Minimum 3 years of hands-on experience with Rancher, AWS EKS, including cluster creation, configuration, and management
• Min. 3 yrs exp Familiarity with CI/CD pipelines and tools like GitHub Actions, GitLab CI/CD, or CircleCI
• Proficiency in scripting languages like Python or Bash for automation
• Experience with infrastructure as code tools like Terraform or CloudFormation
• Knowledge of containerization technologies like Docker and container registries
• Familiarity with CI/CD pipelines and tools like GitHub Actions, GitLab CI/CD, or CircleCI
• Professional Certification: AWS Certified, Kubernetes Administrator or AWS Certified DevOps Engineer

If this role sounds like your ideal job move, please reach out to me, Jaya at [email protected] alternatively you may apply via the system!

Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

- Loves solving real-world problems by using math & engineering

- Experienced with various Gen AI techniques: prompt engineering, RAG, fine-tuning

- Bonus: Has fine-tuned open-source models for projects

- Bonus: Has worked with agent frameworks

- Familiar with traditional machine learning techniques: eg, neighborhood, tree, kernel methods

- Familiar with exploratory data analytics: eg, use scatterplot / histogram / time plot to understand data properties, how to handle extreme or missing values

- Knows about statistical concepts & techniques: t-stats, p-value, overfitting, regularization

- Bonus: Experienced with building mathematical / statistical / computational models for real-world problems

- Familiar with inner workings of Gen AI: attention mechanism, transformer, diffusion

- Familiar with Markov decision problems & reinforcement learning

- Familiar with optimization techniques: eg, linear program, integer program

- Familiar with recommendation systems

- Experienced in software engineering: eg, has designed complex systems, can profile code to understand performance bottlenecks, has deployed software by using docker etc

From making valuable connections between people and businesses to building premium services that deliver high-value experiences, we are the teams who create all of Meta's products used by billions of people around the world. As Meta focuses on building the next evolution of social experiences, the team plays a crucial role in shaping the communication pathways that all sized businesses, especially small to medium ones, need to thrive in the new digital economic environment. And we achieve that from end-to-end product and technology innovation.

As a Software Engineer on the team at Meta, you can help build cutting-edge full-stack technologies that will transform the way people and businesses connect and communicate. You’ll help develop the next-generation of products that help us connect the next billion people, create new features that have billions of interactions per day and be a part of a team that’s working to help people connect with each other around the globe

RESPONSIBILITIES

• Full stack web/mobile application development with a variety of coding languages
• Create consumer products and features using internal programming language Hack
• Implement web or mobile interfaces using XHTML, CSS, and JavaScript
• Work closely with our PM and design teams to define feature specifications and build the next generation of products leveraging frameworks such as React & React Native
• Work closely with operations and infrastructure to build and scale back-end services
• Build report interfaces and data feeds
• Complete medium to large features (each with many tasks) independently without guidance
• Proactively identify and drive changes as needed for assigned codebase, product area and/or systems

MINIMUM QUALIFICATIONS

• 2+ years of programming Experience
• 2+ years relevant experience building large-scale applications or similar experience
• 2+ years experience designing and completing medium to large features independently without guidance
• 2+ years experience identifying and driving changes to applications as needed
• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Responsibilities:

• Liaise and work closely with the consultant, clients and subcontractors on the progress of M&E work to meet the project schedule
• To supervise and ensure works are in accordance to the contract drawings and specifications
• Prepare correspondence reports, suggesting corrective actions or value added recommendations according to best practice when applicable,
• Responsible for keeping daily work record, including additional work claim to the clients and from the subcontracts.
• Other ad-hoc duties when assigned

Requirements:

• Min Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Electrical / Electronic / Mechanical) or equivalent.
• Min 3 years of relevant working experience M&E Services (ACMV, Electrical, Plumbing/Sanitary Services, Fire Protection) in the related field is required for this position.
• Good knowledge of M&E specifications & requirements, especially in ACMV, Electrical, Plumbing/Sanitary Services.
• Be able to work independently with minimum guidance and under pressure to meet tight deadlines.

Job Descriptions:

The Candidate must possess experience in providing Level 1 and Level 2 support for applications. Have demonstrated the ability to perform the following:

• Grant access rights for user accounts via requests raised in a ticketing system
• Assist with system testing and verifications following infrastructure changes and system patches.
• Liaise and follow up with external vendors on Level 2/3 support for troubleshooting issues/incidents and software development for change requests.
• Ensure all reported incident tickets and service requests meet the agreed Service Level Agreements (SLAs).
• Perform maintenance tasks and documentation reports in periodic and/or unplanned manners (ad-hoc requests).
• Prepare production deployment for bug fixes and system enhancements.
• Monitor schedule jobs / interfaces and follow up with remedy actions when necessary.
• Conduct housekeeping of system logs and project documents when necessary.
• Transcode files (e.g. media, document, etc.) for applications and servers.
• Ingest digital and media content (e.g. photographs/images, audio, etc.) into applications and servers.
• Perform other operational and administrative tasks as assigned by manager.

Job Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• The Candidate must possess a minimum of FIVE (5) years’ professional experience in the IT or Infocomm industry. Good to have experience in the maintenance of web applications.
• The Candidate shall have a good command of English and effective communications skills

Interested candidates may apply to [email protected] with your detail CVs

Overview

iQIYI Inc. [IQ] is a NASDAQ listed technology, entertainment company. It is the first online video streaming platform in China to reach over 100 million VIP subscribers. Our dramas, movies, animations, variety and entertainment shows are watched by billions locally and abroad. The next phase for iQIYI is to bring our wonderful content and services to the world. We are currently seeking innovative and talented individuals to become part of the iQIYI team.

Job Responsibilities:

• Design and create frontend pages for an AI application, ensuring a modern, user-friendly, and visually appealing interface.
• Perform ongoing review and fine-tune for web performance.

Position Requirements:

• Solid foundation in html5/css/javascript, DOM, Node.js.
• Proficient in a frontend framework/library, Vue.js is a significant plus.
• Knowledge of RESTful API / any other backend technologies will be an added advantage.
• Familiarity with Docker, k8s is a plus.
• Familiarity with Electron is a plus.
• Fluency in both English and Mandarin is required.
• Preference will be given to Year 3 or Year 4 candidates majoring in Computer Science, Data Engineering, or related fields. A Bachelor's degree or higher is required.
• Must be able to commit to work (on-site) at least 4 days per week for a minimum duration of three months.

** Tips: If you do not receive any interview invitation from iQIYI within 7 days, we may not arrange you to participate in the follow-up interview. Thank you for your understanding, attention and recognition to iQIYI!

Job Role/Level Engineer, System Engineering

Mandatory Skills Aruba Clear Pass

Preferred Skills Cisco Catalyst Switch

Brief Job Description

Responsibilities:

• Day to day operation of managing, administration of all cisco switches and Clearpass on customer site.

• Support operations such as production networks in a hyper-scale and heterogeneous environment.

• Perform deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.

• Anticipate potential operational risks and develop strategies to mitigate/minimize.

• Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences.

• Align with cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver superb operational results and manage the performance of external vendors.

• Escorting of vendors when needed.

Requirements:

• Degree/Diploma in IT / Computer Science / Engineering or equivalent

• Experience in a System Integration environment and/or implementing Network systems is a plus

• Familiar and experienced in Palo Alto Firewall and Clearpass

• Certification in Network related products will be a plus.

• Good interpersonal and communication skills with ability to explain technology from a customer perspective

• Strong analytical and problem-solving skills.

• Good communication, team player and written skills.

• Positive working attitude and passionate in information security

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

About Video Creation Team:

Our team's mission is to empower TikTok users to turn creativity into reality via videos. We build the core video creation product to support tens of millions of TikTok creators every day. All the viral props and effects you find on TikTok are developed by us, via close collaboration with TikTok AR effects and multimedia teams. Our goal is to build the world's best video creation software. On this team, you will be working with our XFN partners to define a world-class video creation experience, designing the architecture of TikTok video creation tools and pipelines, and shipping cutting-edge features to take TikTok to the next level.

- Collaborate with Product Manager, Algo Engineer and other roles, responsible for the mobile app development and technical architecture design of TikTok's video editing business.

- Participate in mobile app performance and user experience optimization, responsible for the technical architecture design and implementation of client-side creative tools.

- Participate in mobile app basic component and architecture design, promote development efficiency.

- Focus on the development of new mobile app technologies, explore and practice, and drive the team's technical research and innovation.

Qualifications

Minimum Requirements

- Proven Experience of Android or cross-platform development experience or mobile app architecture experience.

- Proficient in Kotlin, with good architectural design capabilities.

- Familiar with popular mobile device characteristics and development iteration processes

- Familiar with Android platform design.

Preferred Qualification

- Bachelor degree in Computer Science or equivalent

- Good communication skills and teamwork spirit, with a sense of responsibility.

- Respect for the specialization and standardization of technology, pursue clean code practices.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Liftoff is the leading growth acceleration platform for the mobile industry, helping advertisers, publishers, game developers and DSPs scale revenue growth with solutions to market and monetize mobile apps.

Liftoff’s solutions, including Accelerate, Direct, Influence, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.

About our Production Engineering Team:

Liftoff’s Production Engineering team play a pivotal role in shaping the future of our product delivery. You'll immerse yourself in a data-rich environment where your expertise will directly influence the enhancement of developer workflows, ensuring that every product and feature we release is not only reliable and efficient but also resonates with scale. It's more than just a job; it's about making a tangible impact in a team that values collaboration and innovation without the noise of industry buzzwords.

Responsibilities

• Develop and maintain Liftoff’s Supply infrastructure.
• Partner with senior engineers to build reliable, high-throughput, low-latency distributed systems serving millions of requests per second.
• Improve tooling and infrastructure to support frequent, high-quality software releases.
• Participate in code reviews and discussions to maintain an “engineering excellence” culture, focusing on best practices and risk-driven testing.
• Work with cutting-edge open-source technologies (e.g., Kubernetes, Kafka, HAProxy, ArgoCD).
• Participate in on-call responsibilities (in rotation with the team), learning how to manage and troubleshoot production systems.
• Follow established processes for day-to-day operations, emphasizing automation and proactive issue resolution.
• Collaborate with peers and senior team members, sharing learnings and contributing to team growth.

Requirements

• Bachelor’s degree in Computer Science (or related field) with minimum 2yrs of professional experience, or equivalent experience.
• Hands-on experience with system design principles, data structures, and algorithms, applied in real-world scenarios.
• Professional experience in programming - Golang preferred.
• Familiarity with containerized workloads and/or Kubernetes.
• Practical experience with Infrastructure as Code (IaC) concepts and implementations.
• Strong communication and collaboration skills; enthusiasm for teamwork.
• Fluent in English, with the ability to communicate effectively both in writing and speaking.

Bonus

• Experience (e.g., internships, personal projects) in DevOps, Platform Engineering, or Site Reliability Engineering (SRE).
• Familiarity with multi-cloud environments (AWS, GCP, Azure).
• Knowledge of SQL/NoSQL databases (Postgres, Redis, RocksDB) or messaging systems (RabbitMQ, Kafka, Spark).
• Exposure to CI/CD pipelines, especially in a containerized or Kubernetes environment.
• Understanding of or interest in machine learning workflows and infrastructure.
• Prior experience building self-serve platforms or improving developer workflows.
• Familiarity with security standards and protocols.Responsibilities
• Learn and participate in end-to-end ownership to one of Liftoff's core backend infrastructure, including large scale real-time data processing pipelines and high-performance front end servers.
• Improve tooling and infrastructure to ship multiple times a day with quantified impact on millions of users and our business's revenue.
• Be part of an “engineering excellence” culture through state-of-the-art tools, risk-driven testing, explainable systems and code review.
• Become an expert in cutting-edge open source technologies (Kubernetes, Prometheus, ArgoCD and etc) that maximize software development velocity.
• Participate in architecting, building and maintaining infrastructure reliability of large scale, high-throughput, low-latency distributed systems.
• Together with other engineering teams, you will share an on-call rotation and be an escalation contact for service incidents.
• Pro-actively learn and seek mentorship from more senior members of the team

Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on candidate location and experience. The following is our salary range for this role in Singapore: 85,000 - 105,000 SGD

#LI-JH1

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

Liftoff is committed to providing and maintaining a work environment where all employees and candidates are treated with dignity and respect and that is free of bias, prejudice, and harassment. Liftoff is further committed to providing an equal employment opportunity for all employees and candidates for employment free from discrimination and harassment on the basis of sex, gender (including sexual harassment, gender harassment, and harassment due to pregnancy, childbirth, breastfeeding, and related conditions), sexual orientation, gender identity, gender expression, gender nonconformity, race, creed, religion, color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition(s), genetic information of an individual or family member of the individual, marital or domestic partner status, age, veteran or military status, family care status, requesting or taking pregnancy, parental or disability leave, requesting an accommodation, or any other characteristic protected by federal, state, or local law, regulation, or ordinance. All such discrimination and harassment is unlawful and will not be tolerated. Liftoff maintains a continued commitment to equal employment opportunity and expects the full cooperation of all personnel.

Liftoff's Compensation Strategy

Liftoff's compensation strategy includes competitive market rate along with equity and benefits and perks that will give our employees what they need to do their best work. In order to ensure teams are compensated fairly for the work performed, we map out specific levels and take into consideration the cost of labor within each location. Liftoff provides employees a total compensation package of competitive market salaries, equity, health and wellness stipends, medical benefits associated with your country of residence. The base compensation will vary based on location, experience as well as level.

Agency and Third Party Recruiter Notice:

Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.

⇒ Role Summary

We are seeking a highly skilled and motivated JAVA Backend QA Automation Tester to join our dynamic team. The ideal candidate will be responsible for ensuring the quality and reliability of our backend systems through automated testing.

⇒ Main Responsibilities

• Develop, maintain, and execute automated test scripts for backend systems using Java.
• Collaborate with developers and other QA team members to design and implement test plans, test cases, and test scripts.
• Identify, document, and track bugs and issues found during testing.
• Perform regression, integration, and performance testing of backend services.
• Utilize automation frameworks and tools such as Selenium, TestNG, JUnit, and REST Assured.
• Contribute to the continuous improvement of the QA process, tools, and methodologies.
• Participate in code reviews and provide feedback to ensure testability and quality of code.
• Work closely with cross-functional teams to understand requirements and provide input on testability and quality.
• Ensure compliance with industry standards and best practices.

⇒ Qualifications & Experience

• Strong knowledge on JAVA programming.
• Proven experience in backend testing and automation using Java.
• Strong understanding of software development life cycle (SDLC) and QA methodologies.
• Proficiency in automation tools such as Selenium, TestNG, JUnit, and REST Assured.
• Experience with API testing and tools like Postman or SoapUI.
• Familiarity with version control systems like Git.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Ability to work independently and in a team-oriented environment.
• Testing certifications (ISTQB) is a plus.

⇒ Transversal Skills

• Effective listening, communication and presentation skills.
• Strong ability to analyze and solve problems and/or suggest solutions.
• Strong appetite for non-stop learning.
• Dynamic, proactive, sense of initiative.
• Interpersonal skills to work with various cross functional teams.
• Ability to work independently and/or prioritize tasks in fast paced environment.

Job Description: Senior Network Engineer

We are seeking a consultant with extensive experience Expertise in exchange connectivity and trading network infrastructure design, implementation and support (CCIE is a strong ‘plus’)

Key Responsibilities:

• Maintain and upgrade network and connectivity to other offices, regional exchanges, collocation sites and clients.
• Provide network design, solution deployment, and technical documentation for network and security
• related equipment such as LAN, WAN, Data Center networks.
• Translates business requirements into technical designs that ensure availability, stability, scalability,
• security and ensure the solutions comply to standard.
• Work on Transformational projects for APAC region.
• Optimize tooling for network infrastructure team, strong focus on automation.
• Understands the Regional business requirements, translates them and elaborates in coordination
• with the central engineering teams suitable technical solutions in line with the Global team’s
• Infrastructure standards.
• Gathers all business requirements, defines, documents and communicates solutions to the
• appropriate parties and implements or oversees implementation of those solutions with the central
• team.

Required Skills & Qulaification:

• Bachelor’s degree in information technology or equivalent
• 5 to 7 years’ experience of network architecture design, implementation, and support
• 5 to 7 years’ experience in deploying network and security equipment, such as Cisco routers, switches, wireless infrastructure, and DWDM Layer 1 experience.
• In-depth knowledge of TCP/IP, BGP, OSPF, EIGRP, IP multicast, QoS, VPC, VRF, spanning tree, Data
• Centre setup and Cisco ISE with strong deployment and troubleshooting experience
• 5 to 7 years’ experience with network monitoring and troubleshooting/analysis tools, such as Zabbix, MFNA, SolarWinds, Wireshark, CPacket, Sev One .
• Familiarity with Market access across Asia Pacific, and ability to utilize network knowledge and experience to improve network infrastructure performance.
• Working knowledge of ITIL framework
• 5 to 7 years’ experience handling complex IT-related projects: from writing a proposal, initiating, & planning projects, to executing, monitoring/controlling projects, until and including project closure.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Dinu Dinesh

EA License No: 11C5502

EAP Registration No: R22110286

Responsibilities:

1. Assist mechanical and electrical engineers for system assembly, installation, commissioning, and troubleshooting.

2. Carry work assembly and installation according to design requirements, schematics, drawings or working instructions.

3. Undertake ad-hoc responsibilities assigned.

Knowledge, skills and experience:

1. NITEC/Diploma in Mechatronics/Mechanical/Electrical/Electronic engineering.

2. Knowledge on mechanical and electrical principles.

3. Able to comprehend electrical and electronic schematics and mechanical drawings.

4. Hands-on experience is a must, e.g. soldering, wiring, M&E assemblies, panel wiring, grinding, drilling.

5. Able to work with minimal supervision.

Expectations:

1. Team player

2. Attention to details

3. Strong in analytical thinking and problem-solving skills

4. Be responsible and self-disciplined

5. Assure quality and accuracy of work

6. Maintain tidiness, cleanliness and safety of co-working workspaces

Senior Cybersecurity engineer

Roles and Responsibilities

Manage Security solutions to protect the IT Security Infrastructure from Cyber threats. This includes Intrusion Detection / Prevention systems, Firewalls, Cryptography Systems

Design and implement the security principles for hosting the web applications.

Design, validate, implement and document end-to-end processes workflows on security implementations.

Review and development of security framework, information security policies, processes / procedures and guidelines on an ongoing basis

Identify Security gaps, perform threat risk assessments in current setup and propose mitigating measures and react to Cybersecurity resilience.

Undertake new security projects to improve security controls, efficiency, and ease of use without compromising compliance needs.

Review and re-affirm the security controls for the application go-live and enforce them in respective platforms including the virtual environment.

Proficient in handling the web security Zero-day vulnerabilities and must have expert skills in Cyber Security operations.

Must be expert in analysing web security policies / signature-based updates and assess the risk for the in applications.

Handle internal customer inquiries with firewall consultation and troubleshoot technical issues effectively.

Communicate with external vendors over technical support and for solutions for new projects.

Proactively identify areas of improvement and implement fixes and solutions to automate / fine-tune the processes with new or existing tools.

Lead incident response activities for detecting and recovering from Cyberattacks.

Perform vulnerability assessments and recommend solutions for security gaps.

Monitor network for suspicious activities and anomalies that emerged as part of Web Application

Monitor and adhere IT Governance principles; controls related to Cybersecurity Architecture.

Requirement

Bachelor’s degree in computer science or equivalent is a must.

At least 10 years of experience in the IT Security domain.

At least 10 years of experience in handling the Cybersecurity Incidents and collaborate with other operational teams.

At least 10 years of experience in Illumio Zero Trust, Checkpoint R81.10, Fortigate Firewalls and must be good in understanding NAC principles

In-depth knowledge of current cyber threats, vulnerabilities, and attack vectors

Proficient in Microsoft office products, Tufin suite, Micro-segmentation, Web application firewalls, IPS / IDS platforms.

Strong fundamental understanding of Internet Security and Critical Controls.

SME in the WAF platforms, especially in the F5 Advanced WAF and VMware AVI NG WAF(MOD Sec).

Guide the engineers on the WAF operational activities, along with handling Network Security Team

Must be good in analysing and reviewing the IPS policies on the Cisco Firepower Threat Defense systems (FTD), Fortiguard and Fortinet security control features.

Expert in handling the zero-day vulnerabilities and mitigate the web-based attacks by custom scripts / iRules.

Act as SPOC for the cyber drill / BAS(Breach & Attack Simulation) activities and co-ordinate with infrastructure teams and report the vulnerabilities for the review.

Analyse the web security events and revival session with the application teams in strengthening the security policies.

Must be good in packet capture analysis and Firewall rule coding principles and Rule compliance.

Proficiency in writing programming/scripting languages (Python, Unix/Linux, etc.) is a plus.

Familiarity with common security frameworks and standards, such as ISO 27001 & NIST and the ability to specify where and how security controls should be applied to or engineered into the

Good working knowledge of Security risk management, Vulnerability management, Application security; Security incident response.

Excellent communication and advocacy skills, both verbal and written, with the ability to express complex technical issues and articulate in a comprehensible manner.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Dinu Dinesh

EA License No: 11C5502

EAP Registration No: R22110286

Key Responsibilities:

• Software Development: Design, implement, and maintain high-performance, scalable, and secure software applications across various platforms.
• Architecture & Design: Contribute to the architectural decisions and design of software systems, ensuring that solutions meet both functional and non-functional requirements.
• Collaboration: Work closely with cross-functional teams, including product managers, other developers, and QA engineers, to deliver features and resolve technical issues.
• Code Quality & Best Practices: Write clean, maintainable, and efficient code. Perform code reviews, ensure adherence to coding standards, and promote best practices for software development.
• Performance Optimization: Monitor and optimize application performance, identify bottlenecks, and implement solutions to improve system efficiency.
• Testing & Debugging: Write unit tests and ensure proper test coverage. Troubleshoot and debug issues to ensure high availability and reliability of systems.
• Continuous Improvement: Stay up to date with the latest industry trends, technologies, and best practices. Actively contribute to continuous improvement efforts within the engineering team.
• Mentorship: Mentor junior engineers, providing technical guidance and support to help them grow in their roles.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent professional experience).
• Experience:5+ years of professional experience in software development.
  Proven experience in designing and developing scalable, high-performance applications.
  Strong expertise in programming languages such as Java, Python, C++, or similar.
  Experience with cloud platforms (AWS, Google Cloud, Azure) and modern application architectures (microservices, distributed systems).
  Solid understanding of databases (SQL and NoSQL), data storage, and caching solutions.