About the Role:

Join us as the Service Delivery Operations Lead and play a crucial role in ensuring seamless service delivery for our projects. You will oversee the daily operations of our service delivery team, ensuring performance meets our high standards of quality and timeliness, driving customer satisfaction and operational excellence.

Key Responsibilities:

Oversee Day-to-Day Operations:

· Manage the performance of the service delivery team, ensuring timely and high-quality delivery.

Drive Customer Satisfaction:

· Maintain and enhance customer relationships by delivering consistent service excellence.

Performance Management:

· Guide, support, and develop a team of professionals, ensuring individual and team performance aligns with company goals.

Collaborate for Success:

· Work with cross-functional teams to integrate solutions and ensure smooth service operations.

Skills & Qualifications:

Service Delivery Excellence:

· Advanced proficiency in Service Delivery and a strong background in Business Operations, Operational Excellence, and Delivery Excellence.

Essential Skills:

· Exceptional Communication Skills to engage with projects and team members effectively.

· Troubleshooting and Analysis Skills to identify, address, and resolve operational issues promptly.

· Proven ability to Manage Teams of 5 or more individuals, ensuring peak performance and development.

Specific Responsibilites

• Process of customer’s orders timely and accurately
• Prompt updating and data entry of freight transactions.
• Liaise actively with customers, carriers, hauliers, overseas agents etc for freight handling
• Ensure smooth shipping from vessel sail till ETA at destination.
• Handle Cargo documentation and filing
• Ensure compliance with customer’s requirements
• Ensure that all jobs are monitored, costs, selling figures are accurately & timely updated in system
• Ensure all event data are updated correctly in system, close file with completeness
• Permit declaration

Job Descriptions

# Supervision & Leadership:

• Oversee and coordinate the activities of service staff.
• Train, mentor, and provide feedback to service crew members to maintain high performance levels.
• Assist in recruiting, onboarding, and evaluating team members.
• Lead by example in demonstrating proper service techniques and upholding service standards.

# Customer Service:

• Ensure that all customers are greeted warmly and receive prompt, courteous service.
• Resolve customer complaints and inquiries in a professional manner.
• Monitor customer satisfaction and provide suggestions for service improvements.

# Operations Management:

• Manage daily operations, including opening and closing procedures.
• Monitor cleanliness and upkeep of service areas, ensuring compliance with health and safety regulations.
• Assist in managing inventory, ordering supplies, and maintaining stock levels.
• Oversee cashiering, ensuring proper handling of cash and transactions.

# Staff Scheduling & Time Management:

• Create and manage work schedules to ensure adequate staffing levels during peak times.
• Track staff attendance and ensure efficient use of resources.

# Quality Control:

• Monitor the quality of food, beverages, and service to ensure they meet the establishment's standards.
• Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery

Job Requirements

• Proven experience as a Service Crew Leader or Supervisor in the F&B industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to handle customer complaints and resolve issues calmly and professionally.
• Good organizational skills and attention to detail.
• Proficiency in POS systems and basic computer skills.
• Flexibility to work in shifts, including evenings, weekends, and holidays.

Benefits

• There is No AWS but Bonus
• Meal allowance $8 per day. Medical coverage.

Working Hours

• Split Shift / 6 days a week. 10.30am - 2.30pm, 5.30pm - 10.30pm.

Job Descriptions

This is a full-time on-site role for a Service Crew at Seoul Restaurant.

• The Waiter/Waitress will be responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring customer satisfaction.
• The role also involves communicating with kitchen staff and maintaining the upkeep and cleanliness of the dining hall.

Job Requirements

• Customer Service and Communication skills
• Experience in the Food & Beverage and Food Service industry
• Ability to multitask and work in a fast-paced environment
• Basic knowledge of cooking and food safety
• Excellent interpersonal skills and a friendly demeanor
• Prior experience as a Waiter/Waitress is preferred

Benefits

• Training Opportunities
• Career Advancement
• Exposure to Korean cuisine
• Comfortable working environment in a 5-star hotel (lockers, showers, rest areas, and staff meals all provided)
• Bonus incentives (if applicable)

Working Hours

• Work 6 days a week, including weekends & public holidays.
• 10.30am to 3pm / Break / 5pm to 10.30pm
• Total 10 hrs / per day

Primary Responsibilities:

• Provide professional, courteous, and efficient level of service to all internal and external guests in line with the Standard Operating Procedures.
• Ensuring a high level of liaison is maintained between front office and all other departments within the hotel.
• Deliver a level of personalised service that exceeds not only the expectation of the guests but will add a point of difference from the service provided anywhere else within the Serviced Suites.
• GSTL must always project a professional, business-like appearance by adhering to the uniform and personal hygiene guidelines. Portrays as a role model, assisting Assistant Guest Relations Manager to train and drive the culture of the team along with the Company’s Core Values.
• Allocating the room assignment, reviewing of arrival, VIP’s, amenities, and special requests. Coordinates and communicate with relevant departments to ensure all preference and special request are met.
• To provide supervision, direction, and management of room’s inventory for the Front Office with the objective of ensuring room types of preferences and accommodation is made available upon guest arrival.
• A competent working knowledge of the property management systems (PMS) and Standard operating process are required in performing Front Office tasks, processes, and systems such as registration, cashiering and room assignment while adhere to all company credit policies to ensure that all revenue expected will be received.
• Coordinate rooms related site inspections required by Sales. Monitors the ‘Manual Hold’ and ‘Work Order’ rooms.
• Presence in the guest area during high traffic times to assist the front office employees and to ensure smooth operations.
• To handle guest complains and feedback, and action on necessary steps for service recovery.
• Ensure that DM log is accurately updated.
• To monitor daily and monthly enrollment DISCOVERY Loyalty Program, guest benefits, points submission (if required)
• To check and verify Guest Service Ambassador cashiering and due out at end of every shift in accordance to set forth guidelines and ensure all cash floats are intact.
• Necessary reports must be completed and signed.
• To monitor due out rooms for the day (Departure Report by time) and ensure is cleared by end of the shift.
• Work closely with the Housekeeping Team to ensure discrepancies are identified.
• Train and develop team to the highest possible extend. Ensures that trainings are provided for technical, hospitality, communication, management, and organizational skills.
• Assist in orientation and training of new hires.
• To undertake any other tasks and assignments assigned by the Assistant Guest Relations Manager and Operations Manager.
• Ensure efficiency and the maintenance of operational readiness of equipment and supplies.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay experience.
• To continuously strive and monitor Front Office objectives such as TripAdvisor and TrustYou.
• Process Food and Beverage knowledge and skills to facilitate Pacific Lounge operations during breakfast operations.
• Preforming of office duties such as associate work schedules and timesheets and monthly reports.

Requirement:

• Has excellent background in guest or customer service.

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Job scopes:

• Act as the main point of contact for assigned key accounts, ensuring excellent service and maintaining strong client relationships.
• Understand clients' air export requirements and provide customized logistics solutions.
• Monitor and update customers on shipment status, ensuring timely communication and resolution of issues.
• Address and resolve service-related inquiries, complaints, or concerns promptly.
• Support the sales team by preparing quotations, proposals, and pricing for air export shipments.
• Prepare and review air export documentation including Airway Draft.

Job Summary:

The Business Development Manager (BDM) for Corporate Services will be responsible for driving growth by identifying new business opportunities, establishing and expanding relationships with key clients, and building a strong network of leads. This role involves identifying market trends, understanding client needs, and developing tailored solutions to meet corporate service demands. The ideal candidate will be a self-starter with excellent networking abilities, capable of independently sourcing and nurturing leads while contributing to the overall strategic goals of the business.

Job Responsibilities:

• Handle walk-in, phone or email inquiries promptly and professionally
• Identify and generate new leads through personal networks, referrals, industry events and digital platforms
• Build and maintain strong relationships with existing clients while identifying opportunities for upselling and cross-selling services
• Follow up on inquiries, quotations, and proposals to close deals effectively
• Serve as the main point of contact for key clients, providing ongoing support and ensuring satisfaction
• Meet or exceed sales targets and KPIs by driving new business and expanding existing accounts
• Work closely with internal teams (service delivery, operations and finance) to ensure smooth client onboarding and service delivery
• Assist in marketing, partnership, and collaboration activities in order to generate new leads

Skills & Qualifications:

• Proven experience in business development, sales or corporate services
• Strong ability to network, build relationships, and generate leads independently
• Excellent communication, negotiation, and presentation skills
• Knowledge of corporate services industry trends and market dynamics
• Able to work independently, prioritize tasks and meet deadlines
• A proactive, goal-oriented and result-driven attitude

Responsibilities:

This position requires the candidate to work closely with the Operations and Client Service team. This position will provide customer care services to students and their parents, as well as operational support for the team.

Job Role & Responsibilities:

• Plan monthly enrichment programme schedules and holiday camps for all schools.
• Liaise between schools and enrichment programme vendors to confirm the schedule.
• Inform respective schools to broadcast the available enrichment programme to the parents.
• Handle parents’ queries, feedback and enrolment promptly and professionally.
• Provide parents with clear explanations on our programmes via various communication channels.
• Prepare necessary in the portal for registration.
• Follow up with parents for registration, payment and programme schedules.
• Prepare enrolment list, teachers detail to send to schools before the start of programme.
• Work closely with vendors and schools for any cancellation/replacement class.
• Inform parents on cancellation/replacement of classes if any.
• Process ad-hoc credit refunds for students who are withdrawing/graduating.
• Execute payment process for the enrichment programme vendors.
• Correspond with ECF for sponsored students and enrichment programmes.
• Provide operational support for all enrichment programmes.
• Prepare monthly and termly revenue and costing reports for E-reach.
• Prepare monthly programme enrolment report for E-reach.
• Reception duties, answering any phone and email enquiries.
• Deliver a professional and high-quality service experience in a customer-facing role.
• Acquire a strong working knowledge of the organisation’s programmes and services.
• Maintain close liaison with other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
• Develop great rapport with parents, children as well as teachers to build brand loyalty.
• Responsible for the weekly logistics of the enrichment programmes, including printing, assembling, packing and arranging of transport of experiment materials to various schools.
• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:

• Possesses at least GCE ‘A’ levels or the equivalent.
• Minimum 1-year experience working in a customer service.
• Required to work shift hours and on weekends.
• Strong proficiency in written and spoken English.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality or education industry are most preferred.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Good team player, possesses the ability to work with minimal supervision.
• Positive, extroverted and outgoing personality.
• Well-groomed with a professional disposition.
• Flexible, able to manage change and ambiguity well and able to work under tight deadlines.
• Careful, meticulous, with an eye for detail.
• Well-organised, methodical with strong time-management abilities to manage multiple tasks.

Responsibilities:

• Perform routine maintenance and repairs on heavy-duty construction machinery such as Komatsu, Caterpillar, and gensets to ensure optimal performance.
• Diagnose and troubleshoot mechanical, electrical, and hydraulic issues in machinery and equipment.
• Maintain detailed records of maintenance and repair activities, ensuring compliance with company standards and regulations.
• Provide technical support and training to machine operators for proper use and maintenance of equipment.
• Assist in generating maintenance reports and updates using basic IT tools to support management reporting.
• Coordinate with the logistics and operations teams to schedule maintenance activities and ensure minimal disruption to operations (negotiable).
• Ensure adherence to safety and compliance protocols during all maintenance activities.

Requirements:

• Proven maintenance experience or a strong machinery engineering background in excavators, forklifts, gensets, and other heavy-duty construction machinery (e.g., Komatsu, Caterpillar).
• Basic IT knowledge to assist in management reporting.
• Positive work attitude with strong problem-solving skills and people management capabilities.
• Nice-to-have (negotiable):
• Knowledge of logistics and operations processes.
• Possession of a valid Class 3 Driving License.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

What you'll be doing

• Accurately register patients for visits and ensure all information is collected
• Coordinate and optimise patient appointment schedules
• Handle payment collections
• Provide assistance with healthcare professionals in the consult room
• Conduct follow-ups to ensure patient satisfaction and gather feedback

What we're looking for

• Diploma
• Training is provided

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Job Summary:

We are seeking a skilled and experienced Operations Engineer to join our team. The ideal candidate will be responsible for managing and optimizing cloud-based infrastructure and services across AWS and Azure platforms. This role requires proficiency in Infrastructure-as-Code (IaC) tools, cloud resource management, automation, monitoring, and ensuring security and compliance across cloud environments.

Roles and Responsibilities:

Infrastructure Management: Deploy, configure, and manage cloud resources using IaC tools such as Terraform or CloudFormation. Monitor and maintain cloud infrastructure to ensure optimal performance, availability, and security. Implement automation and orchestration strategies to streamline deployment and scaling processes.

Cloud Services Administration: Administer various cloud services, including compute instances, storage solutions, databases, networking components, and serverless offerings hosted on AWS and Azure. Optimize resource utilization to ensure efficient cloud service delivery and effective cost management.

Monitoring and Incident Response: Set up monitoring and alerting mechanisms to promptly identify and address performance issues and security vulnerabilities. Collaborate with the incident response team to troubleshoot and resolve operational incidents, ensuring minimal service disruption.

Security and Compliance: Implement security best practices to protect cloud environments from potential threats and vulnerabilities. Assist in conducting security audits and assessments to maintain compliance with industry regulations and standards.

Collaboration and Documentation: Collaborate with cross-functional teams (DevOps, development, security) to understand requirements and align cloud infrastructure accordingly. Maintain comprehensive documentation related to cloud infrastructure, processes, and procedures.

Continuous Improvement: Stay up to date with industry trends and advancements in cloud technologies. Identify opportunities for automation, optimization, and process improvement to enhance cloud operations.

Qualifications and Requirements:

Education:

Bachelor's degree in computer science, Information Technology, or a related field, or equivalent experience.

Experience:

At least 3-5 years of experience in cloud operations, managing cloud-based infrastructure, and deploying cloud services.

Cloud Platforms:

Proficiency in cloud platforms such as AWS and/or Microsoft Azure.

Infrastructure-as-Code:

Strong understanding of Infrastructure-as-Code (IaC) principles and tools (e.g., Terraform, CloudFormation).

Scripting/Automation:

Familiarity with scripting and automation using languages such as Python, PowerShell, Bash, etc.

Monitoring:

Experience with monitoring and log aggregation tools for proactive issue detection (e.g., CloudWatch, Azure Monitor).

Security Best Practices:

Knowledge of security best practices and experience implementing security controls in cloud environments.

Problem Solving:

Excellent problem-solving skills and the ability to troubleshoot complex technical issues.

Communication:

Strong communication and collaboration skills to work effectively with diverse teams.

Certifications:

AWS Cloud Practitioner, AWS Architect certifications are a plus.

Skills:

Python and associated libraries (e.g., pandas, pyspark)

Frameworks – React/FLASK

Job Summary:

We are seeking a proactive and skilled Security Analyst to join our cybersecurity team. In this role, you will implement and maintain a robust security architecture blueprint covering DevSecOps, applications, infrastructure, and operational security. You will engage in vulnerability scanning, manage access controls and SIEM tools, and support auditing processes while maintaining high standards in security operations.

Key Responsibilities:

Security Architecture and Access Management:

· Design and implement security architecture blueprints to support secure interactions between applications and systems.

· Define processes, provisioning, and interfaces, providing actionable recommendations to enhance security.

· Manage and enforce access control policies across the environment.

Vulnerability Scanning and Issue Resolution:

· Conduct and engage in security vulnerability scanning activities, including HCR, NVA, Pen Testing, SAST, and DAST.

· Analyse findings and implement effective resolutions.

Security Operations Management:

· Oversee and operate tools such as Access Management and SIEM (e.g., IBM Security Verify Access, IBM Qradar).

· Facilitate external auditing processes and ensure compliance with regulatory standards.

Operational Security Processes:

· Perform OS-level and application-level patching to address vulnerabilities.

· Implement and follow procedures for server and application hardening.

· Execute security incident detection, reporting, and resolution processes.

· Manage SSL certificate renewals and operational housekeeping tasks.

Technologies & Tools:

· OS Administration (Linux / Windows)

· IBM Security Verify Access

· IBM Qradar

· Thales HSM

· OpenSSL

· Vulnerability and Penetration Testing Tools (e.g., Tenable Nessus, Burp Suite Enterprise)

Required Skills and Qualifications:

Must-Have Skills:

Experience:

· Minimum 2+ years of experience in IT Security.

Certifications:

· Preferably certified in CISSP, CCSP, CCSK, or equivalent certifications.

Cybersecurity Expertise:

· Hands-on experience in at least 1-2 areas of cybersecurity domains such as Identity Access Management, Security and Risk Management, Application and Network Security, and Vulnerability Management.

· Broad understanding of other cybersecurity domains.

Good-to-Have Skills (Optional):

· Experience planning and executing SSAT, Security Compliance Checks, DAST, and SAST activities.

Responsibilities:

• Consults with supervisor, systems analysts, other programmers, and end users to gather information about program intent, functions, features, data requirements, input requirements, output requirements, internal and external checks and controls, hardware and operating system environment, and interfaces with other systems.
• Designs and writes program specifications based on consultations with supervisor, systems analysts, other programmers, and end users.
• Converts designs and specifications into computer code.
• Compiles code into programs and corrects errors detected in the compile process.
• Creates test transactions and runs tests to find errors and confirm the program meets specifications.
• Analyses code to find causes of errors and revise programs.
• Writes and maintains documentation of changes to computer code, programs, and specifications.
• Designs and codes layouts for onscreen user interfaces, printed outputs, and interfaces with other systems.
• Engages in user review and technical documentation written by others to confirm consistency with program operations.
• Provides technical assistance by responding to inquiries regarding errors, problems, or questions with programs.
• Revises programs for corrections, enhancements, or system environment changes.
• Trains end users or technical support staff to use and support programs.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• Bachelor’s degree and 8+ years’ related experience and/or training; or equivalent combination of education and experience
• Networks with key contacts outside own area of expertise
• Determines methods and procedures on new assignments and may coordinate activities of other personnel
• Experience with programming or computer science/engineering
• Familiarity with relational database schemas and SQL
• Knowledge of using modern developmental tools
• Expertise in programming a software program (windows or web based) that interacts with a relational database
• Knowledge of coding languages
• Knowledge various development methodologies

- Project site located at NUS

- Must be registered with IES and with valid RE's certificate

- With minimum 5 years' RE site supervision experience with structural and architectural works

- Supervision and practical experience in A&A works and institutional projects would be an advantage

- Conversant with local codes and regulations

Job Description

- Proficient in project management software (MS Project, Primavera)

- Strong analytical and problem-solving abilities

- Communication and interpersonal skills

- Knowledge of civil engineering principles and standards, particularly in rail systems

- Develop and maintain project schedules using tools like MS Project or Primavera, ensuring timelines align with project objectives.

- Coordinate with various parties to allocate resources efficiently, managing labour, materials, and equipment for optimal productivity.

- Track project milestones, monitor progress against the schedule, and prepare regular status reports for stakeholders.

- Identify potential risks and develop mitigation strategies to minimize project disruptions and ensure timely completion.

- Assist in budget preparation and monitor expenses to ensure projects remain within financial constraints.

- Collaborate with engineers and construction teams to resolve issues and ensure adherence to technical specifications and safety standards.

- Maintain accurate project documentation, including schedules, reports, and change orders.

- Liaise with clients, contractors, and regulatory bodies to ensure project requirements are met and expectations managed.

- Conduct regular site inspections to monitor progress, identify issues, and ensure compliance with safety regulations.

- Evaluate project changes and their impacts on schedule and budget, facilitating necessary adjustments while maintaining project integrity.

- Prepare detailed project reports for management that include schedule updates, resource usage, and financial performance.

Requirements

- At least three (3) years relevant experience

- Degree in Civil Engineering recognised by the PE Board

Job Description:

Are you a skilled BI Engineer with strong expertise in MicroStrategy? Do you have a passion for designing robust data platforms and delivering insightful analytics solutions? If yes, we want you to join our team!

Top 3 Skills (Must-Have):

· MicroStrategy Business Intelligence: Deep knowledge and hands-on experience in designing, deploying, and maintaining MicroStrategy solutions.

ETL Pipelines:

· Expertise in designing and managing Extract, Transform, and Load (ETL) processes for data integration.

Data Modelling Techniques and Methodologies:

· Proficiency in creating and implementing effective data models for analytics and reporting.

Key Responsibilities:

As a BI Engineer, your primary focus will be on:

· Developing and maintaining the MicroStrategy setup as part of the organization's Data Platform.

· Collaborating with projects to understand requirements, translate them into technical specifications, and deliver impactful solutions.

· Supporting the setup, optimization, and troubleshooting of MicroStrategy configurations and resolving issues as they arise.

· Building and optimizing ETL pipelines to ensure seamless data integration.

· Applying advanced data modelling techniques and methodologies to create efficient and scalable solutions.

What We’re Looking For:

· Proven experience in developing and supporting MicroStrategy environments, including reports, dashboards, and data visualizations.

· Strong understanding of data architecture, data warehousing, and BI best practices.

· Hands-on experience with ETL tools and data integration processes.

· Excellent problem-solving and communication skills to liaise effectively with projects and stakeholders.

· Ability to work in a dynamic, fast-paced environment while ensuring high-quality deliverables.

We’re searching for a Network Engineer to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

Overview

• Provide technical support, propose solutions and project related queries for all Wired, Wireless network.
• Perform analysis, Plan, Coordinate and Implement all change requests on existing network equipment.
• Maintain records of system details (e.g. configuration, changes, problems, disaster recovery document) for network equipment.
• Manage firewalls like Checkpoint, Cisco FTD, Palo Alto and NEXUS switches; F5 Load balancer

What we seek to accomplish together:

• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all implemented networks.
• Assist in preparation of proposals and solution presentations.
• Able to lead a team of network engineers (size).
• Attain key certifications for partnership with key vendors.

MECHANICAL ENGINEER IN MARINE & OFFSHORE

Job Description:

- Manage and monitor bid quotations submission is timely. Preparation of Commercial & Technical proposals, tenders, and quotation administration to customers professionally.

- Engaged in Design layout using AUTOCAD.

- Prepare drawings and other technical submittals. Ensure to provide timely technical support and response during the bidding process.

- Ensure project completion within time and according to the project plan.

- Provide project technical supervision, quality assurance, material selection, approval procurement and project close out documentation.

- Prepare schedules, daily reports, accomplishment reports and other documents required by project management/client/owners.

Requirement:

- At least Minimum 4 years of working experience in Mechanical Engineering is required for this position.

(Preferably in Marine & Offshore Industry, but other Industry are welcome.)

- Well-versed in AUTOCAD drawing is a must.

For interested applicants, please click on "Apply Now" to submit your detailed resume.

Please note other than the above-mentioned ways, any other means of submission of resume will not be handled.

Role:Network Engineer

JD:

Responsibilities:

Design and Document Preparation
• Provide networking expertise, revise solution architecture drawings and diagrams
• Prepare the design documents including Low Level Design (LLD) documents for OPS Network and SMRC Network, firewalls configuration, IDS/IPS and hardening states.
• Prepare ITD (Test procedure) document for OPS Network and SMRC Network
• Prepare new or update all the relevant documents (e.g. Maintenance or User Manual, Config/Rollback/Troubleshoot Procedure) required for the OPS Network (FMC, FTD (firewalls)) and SMRC Network (OFL+ONL)
Integration Support:
• The Contractor with support configuration changes to system platforms in factory and customer sites.
• The Contractor will work on the configurations of interfaces, zones, firewall policies, IPS, application filtering for single firewall (Offline)
• The Contractor will support the integration of Offline HSE and Offline Remote Site Switches with Offline SMRC Servers e.g. PIM/PAM, SNMS/SMS/NMS/LMS, RADIUS, NTP, SIEM etc (Offline)
• The Contractor will support the integration of Online AMTS New HSE & Remote sites switches with Offline SMRC Servers e.g. PIM/PAM, SNMS/SMS/LMS, RADIUS, NTP, SIEM etc. (Offline)
• The Contractor will assist in the SMRC network configuration, Integration, testing, verification and troubleshooting of the following technology used in SMRC Network (Online SMRC)
• The Contractor will work on the configuration, integration, testing, verification and troubleshooting of Online OPS Network selected firewalls / external interfaces (particularly from the Firewall application content inspection (Layer 4 through Layer 7)) (OPS Network)
• The Contractor will configure, optimize and test the transparent firewall failover functionality running in HA and standalone mode with online interfaces for the traffic impact (OPS Network)
• The Contractor will support External Support Platform (ESP) setup, including network platform configuration & Integration (Layer 2 and Layer 3) of switch, configure firewall with S2S VPN, DMZ, NAT and Internet using ACL policies, IPS policies, URL & Content filtering policies, VPN policies, NAT policies, hardening of switch and firewall as per the hardening guideline
• The Contractor to provide troubleshooting support during online deployment & integration (OPS Network)

Hardening Support:
• The Contractor will assist on the hardening of Online / Offline SMRC network equipment and firewalls
• The Contractor will assist on the hardening of Online / offline OPS firewalls (OPS Network).
• The Contractor will troubleshoot / fix if there are any operational / unknown issues occurs in the environment due to the hardening configuration on network devices (Offline, Online SMRC)
• The Contractor will support in case any issue with hardening of online firewalls / any operational issue occurs due to the hardening of online network devices (OPS Network).

Job Scope

- 40% Provide Technical and Desktop support for end-user environment.

- 60% assist Senior Engineer to Plan; design the Technology schematic and

create bill of materials.

- Pro-actively provide recommendation to Senior staff of any customers’ requirement for

technology improvement,

- Timely report to Senior the progress of all assigned projects.

- Take responsibility for the assigned project and shall have full accountability and visibility of

the entire installation process, field deployment and implementation till Project.

completion.

- Promptly update Project schedule and cost sheet.

Skills Preferred:

Technically competent in Windows operating systems, Endpoint Security, basic networking configuration.

Knowledge of Helpdesk systems.

Good communication skills.

Comfortable in managing end-users and explaining situations that may arise.

Able to perform simple planning of delivery and customer liason.

RESPONSIBILITIES:

· Site works, inspection, planning, technical support to Project Manager and other site activities.

· Able to coordinate well with Sub-contractors, suppliers and consultants.

· Responsible for all inspection activities being carried out.

· Supervising team and ensuring safety and compliance of work on site.

· Liaise with authorities on technical matters.

REQUIREMENTS:

· Educational qualification in Structural, Civil Engineering or its equivalent.

· At least 3 years working experience in condominium projects

· Good organizational and communication skills

Job Description:
We are seeking a highly motivated and skilled Project Engineer to join our team. The ideal candidate will be responsible for managing assigned projects, ensuring timely delivery, optimal resource allocation, and seamless collaboration with stakeholders. This role requires strong analytical, problem-solving, and interpersonal skills to deliver successful outcomes.

Key Responsibilities:

• Take ownership of assigned projects from initiation to completion.
• Plan and requisition necessary resources, including labor, materials, and equipment.
• Ensure timely delivery of materials and equipment while minimizing wastage and optimizing resource utilization.
• Oversee the progress and performance of subcontractors to ensure adherence to project schedules and quality standards.
• Identify deviations in project progress and implement corrective actions as required.
• Collaborate with customers, consultants, clerks-of-work, and statutory authorities on work progress, approvals, and issue resolution.
• Facilitate communication and foster strong relationships with all stakeholders to ensure project success.
• Identify issues and resolve them promptly to avoid delays or disruptions.
• Apply analytical skills to develop practical solutions to complex problems.

Requirements:

• Strong analytical and problem-solving skills with the ability to address issues in a timely and effective manner.
• A team player with a mature personality and excellent interpersonal and communication skills.
• Proven ability to manage multiple projects simultaneously, ensuring timely delivery and optimal resource use.
• Experience in liaising with various stakeholders, including clients, consultants, and regulatory authorities.
• Knowledge of project management principles and a proactive approach to achieving project objectives.

Thank you for your application and we regret that only shortlisted applicants will be notified

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EA (18C9514/R23118479)

Work Week & Shift: 6 days, rotating shift

Job Responsibilities:

• Plan, schedule and achieve workshop maintenance production for GSE and/or vehicles
• Manage in-house workforce, and/or outsourced contractor production/shift supervisors, and shift planning

Requirements:

• Able to read, write and communicate in English
• Comfortable with shift work

EA Personnel Name: Nicholas Poh
EA Personnel No: R24123432
EA License No: 16C8443

Selected Candidates to carry out, or supervise, inspections, maintenance, testing and checks according to the rules and procedures in order to release the aircraft to service.

Key Responsibilities

• Inspections

To carry out or supervise technical handling of an aircraft, within the scheduled ground time, according current carriers instructions

Activities:

1. Performs the checklist according to the aircraft type and carriers instructions
2. Inspects the performed duties
3. Signs the required logbook ( e.g. AML/CML + BOW) for maintenance release

• Analying defects and complaints

Activities:

1. Checks pre-arrival information on aircraft status, from crew and/or Maintenance Control Center
2. Contact flight crew directly after arrival for debriefing
3. Checks logbooks for open items
4. Analyses defects and complaints (trouble shooting)
5. Decides if defects and complaints can be deferred or rectified immediately
6. Informs and consults home base and Maintenance Manager or duty Engineer/Service Manager/Operations/Crew upon actions to be taken

• Repair, technical handling and modifications

To carry out or supervise maintenance and repairs of the aircraft

Activities:

1. Ensures availability of work instructions (checklist)
2. Ensures correct and adequate stock control (spare parts and materials) and maintenance of ground equipment (if applicable), in accordance with company procedures
3. Plans and organises the repair process and deploys Mechanics
4. Performs or supervises repairs and technical handling
5. Communicates with home base and Service Manager/Operations/Crew about the progress of the repair or the modification process.
6. Inspects the repairs and modifications
7. Perform flight duties or relief duties to other station when required

• Administration

Activities:

1. Performs all administration related to the technical handling of the carrier, according to instructions by the carrier
2. Updates Station Information File
3. Carry out station related tasks assigned by Maintenance Manager.

• Supervision of Mechanics

Activities:

1. Checks if duties are performed under safe conditions
2. Trains Mechanics

• Knowledge and Experience

1. Is holding of EASA B1 or B1/2 AML
2. Is certifying staff according to EASA 66 Cat. B1 or B1/2
3. Possess either or multiple ratings of A320,A330,A350,B777,B744,B787
4. Preferably has at least 2 years of experience as a certifying engineer
5. Reads, writes and speaks English
6. Has sufficient knowledge about specific operator- and type- procedures including customer demands
7. Has the proven ability to quickly and accurately identify more complex issues and problems that require thorough analysis
8. Is able to envisage the broader consequences of various decisions
9. Is able to arrive at a sound judgement in the face of conflicting facts and ambiguous information

• Behavioural Competencies

1. Concern for Excellence
2. Customer Service Orientation
3. Drive
4. Integrity
5. Judgement
6. Self Confidence