Summary

The Apple Services Engineering (ASE) team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, Fitness+ and Apple Books. And they do it on a massive scale, meeting Apple's high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services. Thanks to Apple's unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep dedication to strengthening Apple's privacy policy, one of Apple's core values. Although services are a bigger part of Apple's business than ever before, these teams remain small, nimble, and cross-functional, offering greater exposure to the array of opportunities here.

Description

As an SRE at Apple, you will work on world-renowned internet services that serve hundreds of millions of users worldwide. You’ll collaborate closely with development teams and other stakeholders in the entire lifecycle of services from inception through deployment and continuous refinement. Your responsibilities will include monitoring performance and availability, capacity and disaster recovery planning, defining Service Level Objectives (SLO) and ensuring the reliability and resiliency of systems. Join us if you thrive on solving large-scale problems through your expertise and collaborative team work.

• Support and lead cross functional projects across multiple services - Design, analyze and troubleshoot complex mission-critical distributed systems on a global scale.
• Provide OnCall support to 1st level production support teams.
• Participate in incident management and blameless postmortems.
• Detect and resolve performance bottlenecks, enhance service efficiency.
• Write clear technical documentation, production run books.

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, Women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Minimum Qualifications

• BS degree in computer science or equivalent field with 5+ years or MS degree with 3+ years experience, or equivalent.
• At least 5 years in a Site Reliability Engineering, DevOps or infrastructure focused role
• Excellent written and verbal communication skills
• Experience in supporting internet-facing production services and distributed systems
• Experience in collaborating effectively across organizations, building strong relationships
• Proficient coding experience with Python or similar scripting languages
• Experience with containers and container orchestration platforms such as Docker and Kubernetes
• Experience with monitoring tools such as Splunk, Grafana, and Prometheus
• Demonstrated ability to deliver results on time with high quality
• Experience in managing and scaling distributed systems in a public, private, or hybrid cloud environment
• Experience in debugging Java code and optimizing JVM performance is plus.
• Understanding of the Linux Operating System, standard networking protocols, and components

Preferred Qualifications

• Passion for crafting and building reliable systems
• Strong sense of ownership and integrity proven through clear communication and collaboration
• Automation advocate - you truly believe in removing operation load with software
• Excellent troubleshooting and problem solving skills

ROLE DESCRIPTION SUMMARY

A Systems Engineer (Solutions)interfaces with customers and identifies their needs. A Systems Engineer (Solutions)with then work with various departments from network engineers, support and operations to ensure a plan is in motion to improve the customer's experience. A Systems Engineer (Solutions)works to balance various aspects of the project, from safety to design. Additionally, a Systems Engineer (Solutions)researches advanced technology regarding best practices in the field and seek to find cost-effective solutions.

Performs a subset of the system engineering activities required to develop a solution or product.

Analyses the customer’s and other stakeholders’ needs whatever the used means (e.g. advanced studies, simulations, mock-ups, models, prototypes, …)

- Describes the missions, functions and requirements on the sub-system

- Formalises the specification and the architectural design to develop the sub-system

- Prepares and performs the solution or product integration, verification and validation tests.

KEY ACTIVITIES AND RESPONSIBILITIES

As aSystem Engineer, you are accountable to:

• Perform the engineering requirements analysis
• Provides required technical documentation:
• Design Documents (Preliminary, Final)
• Statement of Works for suppliers and external contractors
• Input/output requirement for Interfaces Management
• Input for specialty engineering: RAMS, EMC/EMI, Cyber-Security.
• Input for Installation Management
• Operation and Maintenance documentation
• Training material
• Assists the bid team to scope and cost engineering work packages
• Work with contractors to produce costing, ensure that they deliver on time
• Reports and follow-up the KPIs for the sub-system
• Participate to progress meetings
• Analyse and Correct the Problem Changes Requests

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

QUALIFICATIONS

• Tertiary qualification in Computer Science, Information Technology, Electronics Engineering or related discipline (essential)
• Higher degree qualifications are desirable.
• Demonstrated engineering competencies required for qualification to INCOSE CSEP (or equivalent, or ASEP) are highly desirable.

ESSENTIAL EXPERIENCE

• Minimum of 5 years’ experience in an Engineering role
• Able to decipher technical scope from high level requirements
• Experience with Governmental and/or complex IT Projects
• Strong oral and written communications skills.

DESIRABLE EXPERIENCE

• Experience working on Software Security projects
• Experience working within a Systems Engineering lifecycle
• Knowledge of Thales Products and Processes
• Membership of relevant professional organisation, e.g. INCOSE, Institution of Engineers Singapore, etc.

• Report to the Head of Department at basis level and to the Lead Electrical Engineer at project level.
• Implement Company work processes, procedures and quality policies as required by project.
• Review Company contractual requirements, scope boundaries and support the Lead Engineer with the Management of change on assigned areas.
• Manage interfaces with equipment and package suppliers to comply with technical requirements, specifications and Client’s Basis of Design, Standards & Project Specifications.
• Ensure that that all risks related to his/her area or responsibility are identified, assessed and preventive measures are implemented in a timely manner when required.
• Support the Lead Engineer on verification activities as required by the verification body / classification society or other applicable approving authorities.
• Represent the Electrical Engineering discipline during meetings, audits, verifications, workshops and technical reviews and be responsible for an effective and timely resolution of identified issues.
• Provide technical support related to Electrical activities at the fabrication site, whenever required.
• Ensure the technical integrity of all Electrical Engineering activities and deliverables for work performed through project lifecycle phases and for compliance to project specific performance, integrity, quality and HSE requirements.
• Continuously seek to improve working methods, tools and procedures and contribute actively to the Electrical Engineering Discipline development and experience transfer.
• Perform any other duties as assigned by supervisor.

Work experience requirements:

• Must have a minimum 8 years of work experience in medium/large sized brownfield and/or greenfield projects in the Upstream Oil and Gas sector and possess a good understanding of project phases, milestones, deliverables, internal and external interfaces.
• Experience in electrical power system design and handling of power system studies.

Qualifications:

• Bachelor’s degree in Electrical Engineering.

Other skills:

• A good understanding and knowledge of oil and natural gas industry standards including but not limited to IEC, NORSOK, DNV and other relevant standards related to Electrical Design and Engineering.
• Effective technical communication (verbal and written) skills with proven ability to present technical issues to design teams, client, technical authorities and verification bodies.
• Effective interpersonal skills and ability to work well with people at all levels.
• A self-starter who can work independently, make sound decisions, analyses problems and provide focused solutions.
• Prepared electrical philosophies and specifications for electrical systems for concept, FEED and detail engineering projects as necessary.
• Dimensioning and calculation of electrical networks (High and Low voltage).
• Prepare Technical Requisitions for electrical packages like High and Low voltage switchgear, Transformers, Bulk materials etc.
• Input and Follow up of vendor documentation.
• Participate during Factory Acceptance Test (FAT)/Site Acceptance Test (SAT).
• Perform electrical calculations like cable sizing, lighting and heat tracing using relevant software’s.
• Client liaison regarding technical clarifications and queries.
• Co-ordinate electrical design within own discipline and on a multidiscipline level.
• Administration of tags in EIS (set up, define control objects, link to activity, data input etc.).
• Cable administration in relevant database like cabsys, AVEVA.
• Familiarity with Equinor systems (STID, STID TAG, procosys, Stidele, cable routing, SAP) will be a distinct advantage.
• Produce new and revise existing documentation and drawings in accordance with project document schedule.
• Assist in preparation of bulk material MTO.

We regret that only shortlisted candidates will be notified.

As a University of Applied Learning, SIT works closely with industry in our research pursuits. Our research staff will have the opportunity to be equipped with applied research skill sets that are relevant to industry demands while working on research projects in SIT.

The primary responsibility of this role is to deliver on an industry-partnered Ignition research project where you will be part of a collaborative team exploring innovative ways of characterizing the physical and rheological properties of liquid personal care products and understanding the impact of these properties in product design and process development.

Key Responsibilities

• In this role, you will perform shear and extensional rheological characterization of a large variety of liquid personal care products including lotions, topical oils, and more. We will explore innovative and emerging methods of rheological characterization and analyzing rheological data to extract material parameters to build a database of materials. Working with our industrial partner we will establish an understanding of rheological properties that are useful for product formulation and process design related to lab and larger scale extrusion/dispensing applications.More specific responsibilities include:
  • Participate in and manage the research project with Principal Investigator (PI), and the research team members to ensure all project deliverables are met.
  • Undertake development of rheological protocols and characterization of liquid personal care products
  • Formulate model materials with various additives to understand their impact on product rheology
  • Design, execute, and interpret experiments independently and with support from the PI.
  • Prepare and deliver written articles, reports, and presentations for industrial partners and external audiences.
  • Attend and present at regular group meetings to receive feedback on work done and future plans
  • Carry out Risk Assessment, and ensure compliance with Work, Safety and Health Regulations.
  • Coordinate procurement and liaison with vendors/suppliers.
  • Work independently, as well as within a team.

Job Requirements

• Have relevant competence in the areas of rheological characterization and analysis, wet lab work, material formulation
• Have a degree in pharmaceutical engineering, chemical engineering, mechanical engineering, food or materials science/engineering, or a related field. Possessing a Master’s degree will be advantageous.
• Knowledge of any of the following will be advantageous: material dispensing/extrusion processing, material science, textural and sensory analysis

Key Competencies

• Able to build and maintain strong working relationships with people within and external to the university.
• Self-directed learner who believes in continuous learning and development.
• Proficient in communicating via technical writing and presentations.
• Possess strong analytical and critical thinking skills.
• Show strong initiative and take ownership of work.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

1. Conduct lab-based research and perform experiments.
2. Collaborate with colleagues both inside/outside the group.
3. Assist in daily lab management duties.
4. Present and report research results and publish scientific results in peer-reviewed journals in a timely manner.
5. Ensure compliance with environment, safety, health and quality program requirements from all levels (e.g. university, faculty of engineering and the department of MSE).
6. Translation and commercialization. Training will be provided

Job Requirements

A bachelor and a master degree in Chemical Engineering, Material Engineering or related field is required. The candidate should have 2-3 years of experiences in doing research.

As Customer Service Team Lead, you have the opportunity to be part of the Global Operations – Customer Service team and support our APAC (excluding China) customers.

This support includes end-to-end order management (order entry, checking on shipment, product allocation, and complaint management). You will manage and lead a team of 2 CSR.

About You

We’re looking to recruit an experienced Customer Service Team Lead reporting to the Customer Service & Logistics Manager based in Singapore. You will be part of the APAC Customer Service team and together, you will partner with your stakeholders to ensure customer service excellence.

This is a varied role for a person who has a strong grounding in order management, people management, excellent customer service plus communications skills.

About Us

Supported by our 160-year history of ingredient innovation, we partner with customers to provide consumers with healthier and tastier choices when they eat and drink. We are proud that millions of people around the world consume products containing our ingredients every day.

Through our expertise in sweetening, fortification, and texture, we develop ingredient solutions which reduce sugar, calories, and fat, add fibre and protein, and provide texture and stability in categories including beverages, dairy, bakery, snacks, soups, sauces, and dressings.

We have more than 3,300 employees working in around 58 locations in 39 countries, serving customers across 121 countries. Science, Solutions, Society is our brand promise and how we will achieve our purpose of Transforming Lives Through the Science of Food. By living our purpose, we believe we can successfully grow our business and have a positive impact on society. We live our purpose in three ways, by supporting healthy living, building thriving communities and caring for our planet.

Tate & Lyle is listed on the London Stock Exchange under the symbol TATE.L. American Depositary Receipts trade under TATYY. In the year to 31 March 2024, Tate & Lyle revenue from continuing operations totaled £1.65 billion.

For more information, please visit www.tateandlyle.com or follow Tate & Lyle on LinkedIn, X (Twitter), Facebook or YouTube

What You’ll Be Doing

• Process order entries, ensure that these entries are accurate, issue timely invoices, and actively correspond with customers on delivery/service status in APAC.
• Prepare shipment documents, and liaise with forwarders to ensure delivery of outgoing shipments is timely
• Liaise with internal departments as and when urgent orders are required and provide post-delivery support to overseas customers to ensure maximum customer satisfaction.
• Handle sales inquiries by coordinating pricing and product issues with the country sales managers and responding to customers' inquiries
• Co-ordinate the complete process with the appropriate Supply Chain, Production & Finance department
• Pro-active contact with customers / Forecast follow-up for current quarter activities / Set-up and follow-up of improvement actions defined during meetings
• Manage claims, returns, and refusals from the customers appropriately. Follow through with the investigation and closure of complaints.
• Ensure logistics operational procedures are observed and complied with
• Review work processes for continuous improvement
• Coach and lead CSR, enhancing their skills and capabilities
• May assist in other areas or perform duties as required

EHS

• Perform, Maintain and improve the EHS standards and requirements as set by the Company. Participate in the company’s EHS program including training, audit etc., arranged by the company.

Location

This role is assigned to our APAC head office located in Biopolis, Singapore.

What You’ll have

• Diploma / Degree in any discipline
• Minimum 5 years experience in chemicals or food ingredients industry with at least 2 years in the capacity of managing a small team
• Excellent verbal and written communication skills
• Experience with SAP – CS module
• Team player
• Ability to follow through and work under tight deadlines
• Tenacity to work on complex projects and manage multiple stakeholders

What We Can Offer

• Base salary with AWS + Performance Bonus
• Medical & Hospital Insurance coverage
• Flexible benefits
• LinkedIn Learning
• Hybrid working arrangement
• Membership to Employee Resource Groups (Professional Women’s Network, LGBTQ+, Black Employee Network, Veterans’, Mental Health)
• Mental health and well-being support via Mental Health First Aiders & Employee Assistance Program
• Local volunteering opportunities (where applicable)

#LI-JL1

Job Description:

• Manage Wholesale order processing and inventory fulfillment.
• Accurately process customers’ orders.
• Proactively identify operational problems, suggest solutions, and independently resolve issues.
• Interact routinely (telephone and emails) with Sales Team and Warehouse.
• Process Return Merchandise Authorizations. Resolve shipping-errors, process warranty requests, and markdowns for the customers in the designated client group.
• Champion for and maintain a 95% On Time Shipping (OTS) metric for your account base. Will work with planning, sales, and management to make decisions in the best interest of the company and the customer.
• Accept, process, and track customer orders through EDI and non-EDI systems. Process sales and PO changes as required.
• Request customer specific pricing and new customer address book records as required.
• Work with vendor compliance to assure all customer (and order specific) value add requirements are met.
• Have an understanding of the customer scorecard metrics, and the value that you can bring toward driving positive results.
• Monitor customers’ order book and maintain established metrics for order fulfillment activities. Related actions include, but are not limited to:
• Daily, morning review of the Sales Order Exceptions Report (SOE) and any subsequent actions to ensure the timely flow of orders through to delivery, by 11a.m. deadline.
• Present at a weekly key account meeting, any necessary actions needed for critical and potentially late orders.
• When applicable, create a customer-specific PO tracker to complement your visibility of order integrity through the entire chain.
• Partner with demand planning to resolve supply delays as they arise.
• Service any drop-ship accounts which overlap with your key account base.
• Responsibilities include, but are not limited to item setups, pricing maintenance, communication, and follow-up on cancellations.
• Administration of these responsibilities may require the access and use of a customer's 3rd party drop-ship site.
• Host and/or attend any regularly scheduled or ad-hoc meetings with the customer, sales team and/or vendor compliance.
• Occasional travel to meet with sales reps and/or customers.
• Occasional involvement in routing & logistics, on an as-needed basis by the DC team, to assist during high volume periods.
• Continuing education and training to increase knowledge and take on more advanced responsibilities.
• May be required to perform additional duties, special projects and responsibilities as assigned by management.
• Must have the ability to work beyond the standard workday schedule to meet customer or business requirements, on an as-needed basis

Job Requirements:

• Proficient in Microsoft Excel
• Working knowledge of SAP
• Fluent in Japanese and English (Japanese is a MUST as this role needs to communicate with Japanese customers)
• Extensive customer service, preferably in a business-to-business environment
• Demonstrate excellent written and verbal communication
• Ability to perform research, demonstrate sound judgment, and resolve problems
• Capability to work independently, and promote a positive team environment
• Organizational and time management skills

Responsibilities

• Support and provide mechanical engineering design
• Handle design works and/or project management relevant to ACMV, Fire Protection, Sanitary and Plumbing.
• Supervise and coach a team of engineers in mechanical services for the project from concept stage, design development, contract documentation, authority submissions, site administration to project completion
• Act as either Project Manager or Team Leader in projects.
• Act as mentor to new employees.
• Provide technical assistance to engineers.
• Advise engineers on the project administration and contractual issues.
• Conduct technical discussion on common design problems with engineers

Requirements

• Recognised Degree in Mechanical Engineering with PEB Singapore
• Candidate must have min 6 years of relevant working experience in design engineering of ACMV / HVAC, Fire Protection and Plumbing services with Engineering Consultancies in Singapore
• Proven track record of working across organization boundaries to define requirements, solve complex problems and drive programs to successful completion
• Good understanding of Singapore Code of Practice and local authority submission process (LTA / PUB / BCA)
• BIM and CAD capabilities (REVIT / Microstation / Autocad) will be added advantage

Job Responsibility:

• Managing the assigned modern trade accounts
• Managing and implementation of our new product's objectives
• Managing our product promotion's proposal submission, negotiation and execution
• Liaising and negotiating with supermarket personnel for product's display space and rental and to improve visual merchadising of our products
• Building and strengthening the relationships with buyers, outlet's personnel and relevant parties to ensure smooth operations
• Work closely with Merchandising & Marketing Team and clients for sales and promotion plan of assigned key account
• To develop a career mapping for the Sales Executive / Merchandiser team
• Prepare sales proposals and quotation to customer needs and demands
• Ad-hoc duties assigned by the company

Job Requirements:

• Candidates with experience/skills/knowledge in the FMCG industry and have handled modern trade under supermarkets
• Relevant experience in Supermarket or handling category/buyer roles will be an advantage
• You are willing to travel to assigned locations within Singapore
• Good interpersonal & communication skills
• Proficient in computer skills, including MS Word, Excel & Power Point

What you will do

• Develop and review test plans.
• Develop verification environment/testbench in Module/IP/SOC level.
• Develop verification IP and reference model.
• Implement test with randomization based coverage driven verification methodology.
• Implement functional and functional/code coverage closure.
• Hands-on code/debug with UVM, SystemVerilog, Verilog and SystemC.
• Low Power verification.
• Verification automation flow.
  

What you will bring

• Bachelor's/Master's Degree in EEE/Computer/IC design/equivalent.
• With min. 2 years of relevant experience in similar field.
• With IC/ASIC design verification experience on SOC, Ethernet, PCIe, DDR, USB, ARM CPU.
• Strong experience and debugging ability on SystemVerilog/UVM.
• Skilled in Synopsys/Cadence/Mentor Simulator and debugging flow.
• Experience on Low Power and formal verification is a plus.
• Strong in UNIX scripting with Pyhon, Perl, makefile Cshell.
• Fast learner and a good team player.
• Candidates with more years of experience will be considered for a more senior role.

About the team

Our ASIC DV Team focus on developing full and advanced verification methodology IP/SOC. You will have chance to work on challenging projects that attractive and be immersed in leading tech e.g.: WiFi, 5G, AR/VR, AI, Cloud Networking. A comprehensive program for professional development / career growth will be provided to the new joiner and he/she will have chance to learn from the best expert in this area.In MediaTek, we promote diversity and inclusiveness. Passionate talents who love new challenges and keen on learning new technologies, do send us your cv our way today and join our multicultural team that consists of talents from all over the world!

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Electrical and Computer Engineering (ECE) Department at the National University of Singapore (NUS) is seeking qualified applicants for the position of Research Engineer to join our team and contribute to our ongoing research projects related to thermal management of flexible electronics. You will play a key role in designing and fabricating flexible electronic devices, with a specific focus on solving challenges related to overheating and heat dissipation.

Responsibilities:

• Design and fabricate integrated thermal management system for flexible electronics devices, including RF devices.
• Conduct thermal simulations to identify potential thermal issues and optimize the heat dissipation capabilities of the devices.
• Develop and implement innovative thermal management materials, structures, and approaches to address overheating challenges in flexible electronics.
• Explore and evaluate new materials for efficient heat transfer, storage, and dissipation in flexible electronic devices.
• Collaborate with interdisciplinary team members to integrate thermal management solutions into the overall device design and fabrication process.
• Perform experimental characterization of thermal properties and performance of flexible electronic devices using appropriate measurement techniques and equipment, including IR thermal imaging and thermal reflectance system.

We offer a competitive salary commensurate with qualifications and experience, along with a stimulating research environment and access to state-of-the-art facilities. This is a full-time position with an initial contract duration of 12 months, with potential for renewal based on performance and funding availability.

To apply, please submit your application materials, including a cover letter and curriculum vitae.

Review of applications will begin immediately and continue until the position is filled.

Qualifications

Candidate should meet at least 4 criteria from the following list:

• Bachelor’s or Master’s Degree in Electrical Engineering, Chemistry, Materials Science, or a related field with a focus on flexible electronics and thermal management.
• Strong background in thermal management of electronic devices.
• Proficiency in thermal simulation software for analyzing and optimizing thermal performance.
• Knowledge of thermal management techniques and strategies for flexible electronics, including heat dissipation mechanisms and materials.
• Experience in developing and characterizing novel materials for heat transfer, storage, and dissipation in electronic devices.
• Familiarity with experimental techniques for thermal characterization, such as thermal imaging and thermal reflectance.
• Strong problem-solving skills and ability to think critically about thermal management challenges in flexible electronics.
• Excellent written and verbal communication skills, with the ability to present research findings effectively.
• Track record of research publications in reputable scientific journals.

Duties & Responsibilities

• Coordinate with Engineering, Construction, Procurement and Project groups to review the scope of work in terms of deliverables to be submitted to the client, to finalize schedules to be met, and utilize resources required as percontract.
• Perform schedule monitoring and updating of project schedule, preparation of periodic Progress Reports with commitments & forecasts. Propose corrective actions and follow-up.
• Prepare various Weekly/Monthly Progress Reports.
• Analyse Subcontractor’s progress report, identify and highlight schedule deviations and delay.

Education Qualifications and other Requirements

• Degree with extensive Project Control experience on major projects working in a contractor environment is preferable.
• Excellence in Microsoft Excel, Microsoft Project and Primavera version 6 (and above) application is a must.
• Minimum 6 to 7 years planning & scheduling in EPC sector is a must.
• Familiar with standard software programs, developing S-Curve Schedule, bar-charts and manpower histogram is a must.

Skill Requirements

• Demonstrated success in past project involvement and technical delivery of medium to large size projects.
• Possesses wide and diversified knowledge of project control system, scheduling and planning techniques in the Oil & Gas and Petrochemical Industry, in particular EPC.
• Quality & Safety Awareness / Accountability.
• Organisational Alignment.
• Technical Skill & Work Performance.
• Teamwork (Cooperation and Coordination).
• Effective Communication.
• Integrity and Trust.

As Customer Service and Logistics Manager, APAC you are part of the APAC Global Operations Team and play a key role in partnering with the APAC commercial and leadership team.

You are accountable for the overall performance and excellence of frontline customer services, ensuring excellent day-to-day operations and service standards.

Key Responsibilities:

• Lead and develop a high-performing customer service team.
• Collaborate with commercial, global, and regional functional teams.
• Manage open orders and resolve customer issues promptly.
• Led and coached the team in logistic operation excellence, delivering a cost-effective and right service logistic solution in APAC.
• Drive innovation and process improvements.
• Optimize system enhancements to enhance customer experience and efficiency

About You

We’re recruiting a Customer Service & Logistics Manager, APAC reporting to the Supply Chain Director, based in Singapore.

This role is varied for someone with a strong foundation and experience in managing complex order management, customer complaints, and logistics/supply chain-related queries.

This is a People Manager role where you will lead a team of 6 Customer Service representatives based in Singapore and support the business across Asia Pacific. You must have strong communication skills to liaise with stakeholders/vendors/customers across the region. You must also have a growth mindset and analytical and problem-solving abilities to work through challenges.

About Us

Supported by our 160-year history of ingredient innovation, we partner with customers to provide consumers with healthier and tastier choices when they eat and drink. We are proud that millions of people worldwide consume products containing our ingredients every day.

Through our expertise in sweetening, fortification, and texture, we develop ingredient solutions which reduce sugar, calories, and fat, add fibre and protein, and provide texture and stability in categories including beverages, dairy, bakery, snacks, soups, sauces, and dressings.

We have more than 3,300 employees working in around 58 locations in 39 countries, serving customers across 121 countries. Science, Solutions, Society is our brand promise and how we will achieve our purpose of Transforming Lives Through the Science of Food. By living our purpose, we believe we can successfully grow our business and have a positive impact on society. We live our purpose in three ways, by supporting healthy living, building thriving communities and caring for our planet.

Tate & Lyle is listed on the London Stock Exchange under the symbol TATE.L. American Depositary Receipts trade under TATYY. In the year to 31 March 2024, Tate & Lyle revenue from continuing operations totaled £1.65 billion.

For more information, please visit www.tateandlyle.com or follow Tate & Lyle on LinkedIn, X (Twitter), Facebook or YouTube

What You’ll Be Doing

The main responsibilities of the role will be:-

• Leadership. Setting clear team goals, able to act proactively to ensure smooth team operations and effective collaborations. As a change agent and leader, strong communication skills are vital.
• Process development. Develop and implement standardised processes and procedures across the entire APAC comprising of North Asia, ASEAN, Australia New Zealand for all global Customer Services (CS) initiatives.
• Continuous Improvement. Lead cross-functional collaborations to drive business-wide improvements, focusing on customer service and order management enhancements. Work with business partners to identify and implement transformative changes that boost efficiency, productivity, and customer satisfaction.
• Logistic Strategy. Develop, communicate, and execute the logistic strategy and action plan to align with the APAC supply chain strategy and various stakeholders. Streamline logistics processes to reduce costs and improve efficiency.
• Logistics expert with a proven track record in analysis and process improvement, driving warehouse optimization and operational efficiency.
• Reduced order lead times by optimizing picking, packing, and shipping processes within the warehouse facility.
• Problem resolution. Oversees customer issues to ensure effective and long-term resolution of problems.
• Troubleshoot orders requiring special handling and respond to customer inquiries utilising excellent negotiation skills and process knowledge.
• Billing risk reporting- Ensure and support accurate and timely reporting to minimize billing errors and discrepancies.
• Timely Resolution – Ensure customer inquiries and issues are resolved promptly and efficiently. Set service level agreements (SLAs) for response and resolution times.
• Prepare management reports to provide good visibility on logistics performance and cost efficiency.
• Act as primary escalation point of contact for critical cases and ensure timely resolution.
• Drive order fulfilment through effective, timely customer communications concerning order confirmation, shipment transparency, scheduling, order change, special instructions, freight & distribution.
• Partner with global stakeholder teams to deliver PXO to meet customer expectations and the company's objectives.

EHSQS

Perform, maintain and improve the EHS standards and requirements as set by the Company. Participate in the company’s EHS program including training, audit etc., arranged by the company.

Location

This role is assigned to be based in the Asia Pacific HQ at Biopolis, Singapore (near Buona Vista MRT)

What You’ll have

• Degree in Business Administration / Supply Chain or related discipline.
• 8-10 years of experience in customer service, and logistics management roles, preferably in in FMCG industry.
• Proven track record in leading successful logistics operations, including warehouse management, inventory control and transportation.
• Previous working experience in 3PL is preferred.
• Demonstrated expertise in project management and the ability to plan and organize strategic initiatives related to customer service.
• SAP knowledge and experience are a must. (preferably SAP - O2C).
• Requires minimal supervision and can prioritise work to meet deadlines and commitments.
• Proven ability to interpret global customer service programs, policies and procedures and effectively deploy at regional and country levels.
• Excellent communication skills including advanced English writing, speaking and comprehension.
• Good MS Office skills, Word, Excel, PPT

What We Can Offer

• Base salary with AWS + Performance Bonus
• Opportunities to interact with Global teams.
• Comprehensive insurance coverage for you and your family
• Flexible benefits
• Hybrid working arrangement.
• LinkedIn Learning
• Membership in Employee Resource Groups (Professional Women’s Network, LGBTQ+, Black Employee Network, Veterans’, Mental Health)
• Mental health and well-being support via Mental Health First Aiders & Employee Assistance Program
• Local volunteering opportunities (where applicable)

#LI-JL1

Job Description:

• Responsible for developing and optimizing ion-implantation and rapid thermal anneal (RTA) processes to support IME's various program requirements.
• Responsibilities include diagnosing malfunctions and using test equipment or software to test faulty hardware parts, applying knowledge of the functional operation of the Ion implanter and RTA equipment.
• Collaborates closely with vendors to optimize equipment performance and reduce tool downtime.
• Setup and execute design of experiments (DOEs) at various dose, energy, tilt, and twist levels, and evaluate experimental data to meet required process specifications.
• Responsible for analyzing test data related to implant-related defect formation, and quantifying and minimizing defects.
• Champion process window characterization and evaluation to drive quality and yield improvement.
• Closely collaborate with process integration teams to implement technology roadmaps, define process capability requirements, and address structural implications and constraints related to ion-implantation and RTA processes.
• Work with fab team in establishing statistical process control for ion-implantation and RTA processes.
• Generate and present reports to both internal and external customers.

Requirements:

• Bachelors/Masters in Materials Science and Engineering, Physics, Electrical Engineering, or closely related fields are welcome to apply.
• 3 years direct industry experience in ion-implantation, RTA and SiC MOSFET fabrication is preferred.
• Extensive proficiency in medium and high energy/current ion implantation, and RTA processes, including a comprehensive knowledge of equipment, equipment parts, and troubleshooting techniques to minimize equipment downtime.
• Good understanding of wide bandgap semiconductor materials and their corresponding dopant species.
• Expertise in ion channeling, ion bombardment, and their impact on the implant species profile.
• In-depth comprehension of defect formation and annihilation processes in the implanted region of semiconductors.
• Familiarity with essential device properties resulting from ion implantation and RTA processes.
• Understanding of the hardware of ion-implantation and RTA systems is advantageous.
• Knowledge and prior hands-on experience on basic process characterization techniques such as SEM/TEM, EDX, SIMS, Ellipsometry is advantageous.
• Possess good interpersonal and oral/written communication skills, with ability to deliver clear and concise messages to both internal and external stakeholders.

Job Description:

• Responsible for developing and optimizing ion-implantation and rapid thermal anneal (RTA) processes to support IME's various program requirements.
• Responsibilities include diagnosing malfunctions and using test equipment or software to test faulty hardware parts, applying knowledge of the functional operation of the Ion implanter and RTA equipment.
• Collaborates closely with vendors to optimize equipment performance and reduce tool downtime.
• Setup and execute design of experiments (DOEs) at various dose, energy, tilt, and twist levels, and evaluate experimental data to meet required process specifications.
• Responsible for analyzing test data related to implant-related defect formation, and quantifying and minimizing defects.
• Champion process window characterization and evaluation to drive quality and yield improvement.
• Closely collaborate with process integration teams to implement technology roadmaps, define process capability requirements, and address structural implications and constraints related to ion-implantation and RTA processes.
• Work with fab team in establishing statistical process control for ion-implantation and RTA processes.
• Generate and present reports to both internal and external customers.

Requirements:

• Bachelors/Masters in Materials Science and Engineering, Physics, Electrical Engineering, or closely related fields are welcome to apply.
• 3 years direct industry experience in ion-implantation, RTA and SiC MOSFET fabrication is preferred.
• Extensive proficiency in medium and high energy/current ion implantation, and RTA processes, including a comprehensive knowledge of equipment, equipment parts, and troubleshooting techniques to minimize equipment downtime.
• Good understanding of wide bandgap semiconductor materials and their corresponding dopant species.
• Expertise in ion channeling, ion bombardment, and their impact on the implant species profile.
• In-depth comprehension of defect formation and annihilation processes in the implanted region of semiconductors.
• Familiarity with essential device properties resulting from ion implantation and RTA processes.
• Understanding of the hardware of ion-implantation and RTA systems is advantageous.
• Knowledge and prior hands-on experience on basic process characterization techniques such as SEM/TEM, EDX, SIMS, Ellipsometry is advantageous.
• Possess good interpersonal and oral/written communication skills, with ability to deliver clear and concise messages to both internal and external stakeholders.

Job Purpose

To provide quality service and achieve satisfaction to our valued partners and customer.

Roles & Responsibilities

• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Comply with company rules and regulation.
• Do reports that required from Superior (will advise and guide)
• Other ad hoc duties as assigned

Requirement

• Able to speak and write fluent English and Mandarin
• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.
• Proficiency in Microsoft Office is required.
• Able to commit on Saturday.
• Might required to work or answer calls even after work (as operation still ongoing)
• Able to work independently in a busy and fast paced environment

As a University of Applied Learning, SIT works closely with industry in our research pursuits. Our research staff will have the opportunity to be equipped with applied research skill sets that are relevant to industry demands while working on research projects in SIT.

The primary responsibility of this role is to deliver on an industry innovation research project where you will be part of the research team to optimize the spray drying processes for collagen and gelatine powder production, ensuring high-quality and consistent output.

Key Responsibilities

• Manage research project with Principal Investigator (PI), Co-PI and team members to ensure all project deliverables are met
• Participate in brainstorming and ideation, conduct research and experiments, create functional models, and maintain documentation of design development
• Develop system from embodiment of concept to detailed design of parts and assemblies, including selection of standard components, through application studies, analyses and calculations
• Organise procurement of required electrical and mechanical components as well as commercial devices
• Guide students to carry out assembly of submodules, integration of system and testing of machines
• Coordinate maintenance of associated equipment with POD technical officers when required
• Perform risk assessment, and ensure compliance with workplace safety and health regulations

Job Requirements

• Bachelor's degree or higher in mechanical engineering, or related field.
• Professional-level competency in mechanical system and part design
• Strong prototyping skills
• Proficiency in CAD software, such as SolidWorks or Creo Parametric
• Mechanical engineering degree
• Minimum design experience of 5 years

Key Competencies

• Show strong initiative and take ownership of work.
• Demonstrates expertise in experimental design and execution, with good analytical thinking and problem-solving skills.
• Able to build and maintain strong working relationships with people within and external to the university.
• Good communication and interpersonal skills.

About Cynapse

Cynapse is an awarded AI Software Product company specializing in Enterprise-grade Vision AI in highly challenging environments. cynapse’s software platform is leveraging cutting-edge cloud/on-premise/edge platforms, advanced computer vision algorithms, advanced ML concepts & models, and more.

The company Headquarter is located in Singapore (one-north Area)

Job Description

Cynapse is looking for a talented and highly motivated Computer Vision & Machine Learning Developer to join our AI team that delivers a challenging, enterprise-scale Video Content Analytics solutions to global customers. You will conform to high standards of design and coding, working in a cutting-edge, dynamic and professionally challenging environment.

Responsibilities

• Develop advanced video/image analytics technologies using both Computer Vision Algorithms and advanced ML/DNN
• Research technologies and concepts in the areas of Machine Learning, Computer Vision and Edge AI
• Participate in system design activities, prototyping and testing
• Follow and contribute to software development best practices

Qualifications

• At least a Bachelor’s Degree in Data Science, Computer Science, Engineering or similar
• Experience in developing Computer Vision applications, i.e. object detection & classification, object segmentation, computer vision algorithms, ML models optimization, etc.
• Experience with ML/DNN in at least one of the following frameworks: TensorRT, Tensorflow, Keras, PyTorch
• At least 2 years of experience with C++

Personal Competencies

• Innovative, motivated and a quick learner
• Ability to work well in a small team and take end-to-end ownership of problems and their resolution
• Attention to detail, curiosity, and passion for technology

Benefits

• Competitive base salary and a generous stock option package
• Unique opportunity to work with a talented global team on cutting edge technologies
• informal and exciting work environment with flexible hours

Due to the nature of the role, the position is considered for candidates that are only based in Singapore

Job Type: Full-time

Pay: $4,500.00 - $7,000.00 per month

Benefits:

• Health insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary

Experience:

• Computer vision: 3 years (Required)

Work Location: In person

What you will do

1. DFT architecture exploration & evaluation for next-gen process node & package technology of MediaTek:

• Scan chain insertion & ATPG pattern generation
• Pattern validation through simulation & silicon analysis(pass/fail, shmoo, fail log, etc.)
• Diagnosis to help manufacture process improvement

2. Co-work with SoC architect, RTL designer, physical design engineer, and package engineer to define best architecture for 3D-IC:

• PPA(Performance/Power/Area) impact analysis & mitigation via DFT innovation
• Develop & integrate DFT-related RTL design modules to test chip

What you will bring

1. Master's Degree in EEE/ EE/ CE
2. Expertise in Synopsys and/or Mentor DFT tools, and HDL simulators like Synopsys VCS
3. Fluency in script language including but not limited to TCL/Perl/Python
4. Experience about MBIST with state-of-the-art SRAM structure & EDA tools is big plus
5. Skill for RTL design & integration, and physical failure analysis(PFA) will also be plus
6. Ability to think and work independently with different teams
7. Interest in understanding more details in entire design flow
8. Ability to use English for discussing technical details
9. With a minimum of 7 years relevant industrial work experience

About the company

MediaTek Incorporated (TWSE: 2454) is the world’s 5th largest global fabless semiconductor company. Joining MediaTek means becoming part of a team that powers over 2 billion ICs worldwide, enriching and enhancing everyday life. Our chipsets are integral to a wide range of products, from smartphones, mobile devices to home and IoT devices, in entertainment and multimedia products, and provide connectivity and communication solutions that keep people connected with friends and their families with access to online resources. Working at MediaTek offers you the opportunity to contribute to the world through the devices we use in our daily lives – it’s more than just a job, it’s a chance to make a meaningful impact.

Job Description

• Undertake detailed design in one or more of the following field of expertise: Civil (drainage, sewage), Bridge/Tunnel, Underground Excavation and Tunnelling works
• Execution of projects and liaison with the Client, Client’s Consultants, Contractor, and authorities to provide technical support for design
• Checker to obtain approval of design and drawings
• Analysis on structural components using various engineering software

Requirements

• Degree in Civil and Structural Engineering or its equivalent
• Prefer degree recognized by the Professional Engineers Board of Singapore for Associate level
• Minimum 5 years relevant experience
• Good exposure in the analysis and design of geotechnical works, concrete structures, steel structures, civil works, or soil-structure interactions
• Good knowledge of the various engineering design software and analytical tools
• Applicant who has lesser experience will consider for Engineer role

Job Description

Your responsibilities:

• You will work include face-to-face and remote selling to both new and existing customers including selling directly to the end consumer/business purchaser or indirectly through various sales channels.
• You will assess customer needs and suggesting appropriate products, services, and/or solutions.
• You will be developing, delivering sales bids, presentations, proposals and conducting product demonstrations.
• You will identify, contact prospective customers, building relationships to generate future sales and repeat business Incumbents matching to this specialization are compensated based on achievement of sales targets.
• You will manage projects / processes, working independently with limited supervision, coach and review the work of lower-level professionals and problems faced are difficult and sometimes complex.
• Living Hitachi energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• University degree in Engineering.
• 3 to 5 years of working experience.
• Entry level candidates are welcome to apply.
• Ability to work collaboratively with employees within department and across functions.
• Possesses excellent interpersonal, communication, problem-solving skills and capable of working effectively under own initiative.

Job Description:

Be part of an exciting team working on cutting-edge advanced packaging process technologies. Participate in process development and integration solution to enable advanced packaging process technologies in the world of mobile, IoT, consumer and high-performance computing area. Partner and work with various teams from inside and outside of IME to help develop leading-edge packaging solutions for our customers, taking the solutions from concept to mass production. Responsibilities will include assisting in operations support in clean room to make sure projects are completed successfully and delivered on time.

This position is based in Singapore.

Responsibilities:

• Operate semiconductor equipment to perform processes, measurement, and inspection of wafers. (Include equipment setup, loading and unloading of wafers)
• Monitor basic equipment/process errors and perform recovery.
• Work with internal and external parties to align for tool time, execute process sequence and collect data to feedback to integration owner.
• Logistically transport wafer lots between equipment within cleanroom and between worksites.
• Identify and address potential areas for improvements such as cycle time, utilization, and cost.
• Perform chemical change/ top-up for equipment under supervision.
• Understand and follow all Environmental, Health and Safety (EHS) procedures and requirements.
• The candidate may be required to perform shift work (Mon-Fri).

Experience:

• NITEC/ Diploma in Electrical/Mechanical/Chemical Engineering
• Basic understanding on semiconductor process is preferred
• 1-3 years of experience in semiconductor processes (Litho, Etch, CVD, PVD, Plating, Metrology etc.) will be added advantages

Job Decription:

• Attend to customer quality issues.
• Improve manufacturing processes and products
• Provide quality services to ensure compliance with the quality system
• Achieve quality targets of products

Requirements :

• Diploma / Degree in Engineering
• No Experience are required
• Good interpersonal and communication skills
• Proficiency in spoken and written Chinese is required to deal with Chinese stakeholder

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Job Description:

Be part of an exciting team working on cutting-edge advanced packaging process technologies. Participate in process development and integration solution to enable advanced packaging process technologies in the world of mobile, IoT, consumer and high-performance computing area. Partner and work with various teams from inside and outside of IME to help develop leading-edge packaging solutions for our customers, taking the solutions from concept to mass production. Responsibilities will include assisting in operations support in clean room to make sure projects are completed successfully and delivered on time.

This position is based in Singapore.

Responsibilities:

• Operate semiconductor equipment to perform processes, measurement, and inspection of wafers. (Include equipment setup, loading and unloading of wafers)
• Monitor basic equipment/process errors and perform recovery.
• Work with internal and external parties to align for tool time, execute process sequence and collect data to feedback to integration owner.
• Logistically transport wafer lots between equipment within cleanroom and between worksites.
• Identify and address potential areas for improvements such as cycle time, utilization, and cost.
• Perform chemical change/ top-up for equipment under supervision.
• Understand and follow all Environmental, Health and Safety (EHS) procedures and requirements.
• The candidate may be required to perform shift work (Mon-Fri).

Experience:

• NITEC/ Diploma in Electrical/Mechanical/Chemical Engineering
• Basic understanding on semiconductor process is preferred
• 1-3 years of experience in semiconductor processes (Litho, Etch, CVD, PVD, Plating, Metrology etc.) will be added advantages

Company Background

Kith are known for simple and great breakfasts, traditional Italian pastas and GOOD coffee. Named for our philosophy and intimate atmosphere, Kith is where good coffee and delicious fuss-free fare, rally in a compelling invitation to come together and enjoy. We keep it simple and sincere in everything we do. With sincerity and care for the needs of the people it serves, Kith is a place where people are inspired and happy to work in. We believe in nurturing strong bonds with our people and the customers we serve through sincerity and honesty in all that we do!

Job Responsibilities

Customer Service

• Provide excellent customer service and management at all times.
• Proactively assist in offering information and alternatives to help customers including up-selling menu items and daily specials.

Café Operation

• Assist in performing opening and closing shift duties whenever required with appropriate supervision.
• Perform operational duties which include barista duties, order taking, serving, clearing garbage, and general cleaning within the outlet.
• Responsible for stock positioning, shelf life, and monitoring of stock level (food display, beverages, perishable & non-inventory items).
• Perform cashiering duties on POS system and ensure orders are entered accurately for kitchen processing.
• Assist in ensuring that all menu offerings are in stock, check on customers’ orders, and provide recommendations for food/beverage menu.
• Follow company Standard Operating Procedures (SOP) at all times.
• Deliver professional cleanliness, effectiveness and efficiencies in the café.
• Undertake any other assignments and/or ad hoc duties as and when assigned.

Other Requirements

• Approachable demeanor
• Customer-oriented
• Fluent in spoken English
• Positive work attitude
• Willing to learn
• Be a team player
• Attention to details
• Attendance and punctuality to work is required
• Any past café experience would be advantageous

Work Location

• West Coast

Remuneration & Working Hours

Salary: $12 to $14 / hour

Expected hours: 20 – 24 per week

Job Types: Part-time, Internship, Fresh graduate, Student job

Benefits:

• Employee discount
• Staff meals provided

Schedule:

• Early shift
• Holidays
• Night shift
• Weekend availability

If you have no prior experience but have a passion for customer service and a great positive attitude, we want to hear from you too.

We welcome you to our friendly and family-oriented company. Interested applicants, please email your updated resume, earliest availability and expected salary to: [email protected]

We regret that only shortlisted applicants will be contacted.