Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Additional job description

As a Customer Engineer, you will partner with Cloud Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and address any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.

You will be a part of a diverse team of fellow Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.

Qualifications

Job responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Guide customers through assessments of existing legacy application environments and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, and presenting to technical stakeholders and executive leaders.
• Ability to communicate in Korean and English fluently to support client relationship management.

Preferred qualifications

• Experience in migrating applications and services to cloud platforms.
• Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
• Experience prospecting, and building and maintaining customer relationships from scratch, with excitement for building Greenfield territories in SMB, Mid Market and Startup accounts.

Job Responsibility:

• Managing the assigned modern trade accounts
• Managing and implementation of our new product's objectives
• Managing our product promotion's proposal submission, negotiation and execution
• Liaising and negotiating with supermarket personnel for product's display space and rental and to improve visual merchadising of our products
• Building and strengthening the relationships with buyers, outlet's personnel and relevant parties to ensure smooth operations
• Work closely with Merchandising & Marketing Team and clients for sales and promotion plan of assigned key account
• To develop a career mapping for the Sales Executive / Merchandiser team
• Prepare sales proposals and quotation to customer needs and demands
• Ad-hoc duties assigned by the company

Job Requirements:

• Candidates with experience/skills/knowledge in the FMCG industry and have handled modern trade under supermarkets
• Relevant experience in Supermarket or handling category/buyer roles will be an advantage
• You are willing to travel to assigned locations within Singapore
• Good interpersonal & communication skills
• Proficient in computer skills, including MS Word, Excel & Power Point

• Report to the Head of Department at basis level and to the Lead Electrical Engineer at project level.
• Implement Company work processes, procedures and quality policies as required by project.
• Review Company contractual requirements, scope boundaries and support the Lead Engineer with the Management of change on assigned areas.
• Manage interfaces with equipment and package suppliers to comply with technical requirements, specifications and Client’s Basis of Design, Standards & Project Specifications.
• Ensure that that all risks related to his/her area or responsibility are identified, assessed and preventive measures are implemented in a timely manner when required.
• Support the Lead Engineer on verification activities as required by the verification body / classification society or other applicable approving authorities.
• Represent the Electrical Engineering discipline during meetings, audits, verifications, workshops and technical reviews and be responsible for an effective and timely resolution of identified issues.
• Provide technical support related to Electrical activities at the fabrication site, whenever required.
• Ensure the technical integrity of all Electrical Engineering activities and deliverables for work performed through project lifecycle phases and for compliance to project specific performance, integrity, quality and HSE requirements.
• Continuously seek to improve working methods, tools and procedures and contribute actively to the Electrical Engineering Discipline development and experience transfer.
• Perform any other duties as assigned by supervisor.

Work experience requirements:

• Must have a minimum 8 years of work experience in medium/large sized brownfield and/or greenfield projects in the Upstream Oil and Gas sector and possess a good understanding of project phases, milestones, deliverables, internal and external interfaces.
• Experience in electrical power system design and handling of power system studies.

Qualifications:

• Bachelor’s degree in Electrical Engineering.

Other skills:

• A good understanding and knowledge of oil and natural gas industry standards including but not limited to IEC, NORSOK, DNV and other relevant standards related to Electrical Design and Engineering.
• Effective technical communication (verbal and written) skills with proven ability to present technical issues to design teams, client, technical authorities and verification bodies.
• Effective interpersonal skills and ability to work well with people at all levels.
• A self-starter who can work independently, make sound decisions, analyses problems and provide focused solutions.
• Prepared electrical philosophies and specifications for electrical systems for concept, FEED and detail engineering projects as necessary.
• Dimensioning and calculation of electrical networks (High and Low voltage).
• Prepare Technical Requisitions for electrical packages like High and Low voltage switchgear, Transformers, Bulk materials etc.
• Input and Follow up of vendor documentation.
• Participate during Factory Acceptance Test (FAT)/Site Acceptance Test (SAT).
• Perform electrical calculations like cable sizing, lighting and heat tracing using relevant software’s.
• Client liaison regarding technical clarifications and queries.
• Co-ordinate electrical design within own discipline and on a multidiscipline level.
• Administration of tags in EIS (set up, define control objects, link to activity, data input etc.).
• Cable administration in relevant database like cabsys, AVEVA.
• Familiarity with Equinor systems (STID, STID TAG, procosys, Stidele, cable routing, SAP) will be a distinct advantage.
• Produce new and revise existing documentation and drawings in accordance with project document schedule.
• Assist in preparation of bulk material MTO.

We regret that only shortlisted candidates will be notified.

ROLE DESCRIPTION SUMMARY

A Systems Engineer (Solutions)interfaces with customers and identifies their needs. A Systems Engineer (Solutions)with then work with various departments from network engineers, support and operations to ensure a plan is in motion to improve the customer's experience. A Systems Engineer (Solutions)works to balance various aspects of the project, from safety to design. Additionally, a Systems Engineer (Solutions)researches advanced technology regarding best practices in the field and seek to find cost-effective solutions.

Performs a subset of the system engineering activities required to develop a solution or product.

Analyses the customer’s and other stakeholders’ needs whatever the used means (e.g. advanced studies, simulations, mock-ups, models, prototypes, …)

- Describes the missions, functions and requirements on the sub-system

- Formalises the specification and the architectural design to develop the sub-system

- Prepares and performs the solution or product integration, verification and validation tests.

KEY ACTIVITIES AND RESPONSIBILITIES

As aSystem Engineer, you are accountable to:

• Perform the engineering requirements analysis
• Provides required technical documentation:
• Design Documents (Preliminary, Final)
• Statement of Works for suppliers and external contractors
• Input/output requirement for Interfaces Management
• Input for specialty engineering: RAMS, EMC/EMI, Cyber-Security.
• Input for Installation Management
• Operation and Maintenance documentation
• Training material
• Assists the bid team to scope and cost engineering work packages
• Work with contractors to produce costing, ensure that they deliver on time
• Reports and follow-up the KPIs for the sub-system
• Participate to progress meetings
• Analyse and Correct the Problem Changes Requests

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

QUALIFICATIONS

• Tertiary qualification in Computer Science, Information Technology, Electronics Engineering or related discipline (essential)
• Higher degree qualifications are desirable.
• Demonstrated engineering competencies required for qualification to INCOSE CSEP (or equivalent, or ASEP) are highly desirable.

ESSENTIAL EXPERIENCE

• Minimum of 5 years’ experience in an Engineering role
• Able to decipher technical scope from high level requirements
• Experience with Governmental and/or complex IT Projects
• Strong oral and written communications skills.

DESIRABLE EXPERIENCE

• Experience working on Software Security projects
• Experience working within a Systems Engineering lifecycle
• Knowledge of Thales Products and Processes
• Membership of relevant professional organisation, e.g. INCOSE, Institution of Engineers Singapore, etc.

• Report to the Head of Department at basis level and to the Lead Electrical Engineer at project level.
• Implement Company work processes, procedures and quality policies as required by project.
• Review Company contractual requirements, scope boundaries and support the Lead Engineer with the Management of change on assigned areas.
• Manage interfaces with equipment and package suppliers to comply with technical requirements, specifications and Client’s Basis of Design, Standards & Project Specifications.
• Ensure that that all risks related to his/her area or responsibility are identified, assessed and preventive measures are implemented in a timely manner when required.
• Support the Lead Engineer on verification activities as required by the verification body / classification society or other applicable approving authorities.
• Represent the Electrical Engineering discipline during meetings, audits, verifications, workshops and technical reviews and be responsible for an effective and timely resolution of identified issues.
• Provide technical support related to Electrical activities at the fabrication site, whenever required.
• Ensure the technical integrity of all Electrical Engineering activities and deliverables for work performed through project lifecycle phases and for compliance to project specific performance, integrity, quality and HSE requirements.
• Continuously seek to improve working methods, tools and procedures and contribute actively to the Electrical Engineering Discipline development and experience transfer.
• Perform any other duties as assigned by supervisor.

Work experience requirements:

• Must have minimum 12 years of work experience in medium/large sized brownfield and/or greenfield projects in the Upstream Oil and Gas / Wind energy sector and possess a good understanding of project phases, milestones, deliverables, internal and external interfaces.

Qualifications:

• Bachelor’s degree in Electrical Engineering.

Other skills:

• Prepared electrical philosophies and specifications for electrical systems for concept, FEED, and detail engineering projects as necessary.
• Experience in electrical power system design and handling of power system studies.
• Dimensioning and calculation of electrical networks (High and Low voltage).
• Prepare Technical Requisitions for electrical packages like High and Low voltage switchgear, Transformers, Bulk materials etc.
• Input and Follow up of vendor documentation.
• Participate during Factory Acceptance Test (FAT)/Site Acceptance Test (SAT).
• Perform electrical calculations like cable sizing, lighting and heat tracing using relevant software’s.
• Client liaison regarding technical clarifications and queries.
• Co-ordinate electrical design within own discipline and on a multidiscipline level.
• Administration of tags in EIS (set up, define control objects, link to activity, data input etc.).
• Cable administration in relevant database like cabSys, AVEVA.
• Familiarity with Equinor systems (STID, STID TAG, procosys, Stidele, cable routing, SAP) will be a distinct advantage.
• Produce new and revise existing documentation and drawings in accordance with project document schedule.
• Assist in preparation of bulk material MTO.
• A good understanding and knowledge of oil and natural gas industry standards including but not limited to IEC, NORSOK, DNV and other relevant standards related to Electrical Design and Engineering.
• Computer literacy in MS Office.
• Effective technical communication (verbal and written) skills with proven ability to present technical issues to design teams, client, technical authorities and verification bodies.
• Effective interpersonal skills and ability to work well with people at all levels.
• A self-starter who can work independently, make sound decisions, analyses problems and provide focused solutions.

We regret that only shortlisted candidates will be notified.

Summary

The Apple Services Engineering (ASE) team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, Fitness+ and Apple Books. And they do it on a massive scale, meeting Apple's high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services. Thanks to Apple's unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep dedication to strengthening Apple's privacy policy, one of Apple's core values. Although services are a bigger part of Apple's business than ever before, these teams remain small, nimble, and cross-functional, offering greater exposure to the array of opportunities here.

Description

As an SRE at Apple, you will work on world-renowned internet services that serve hundreds of millions of users worldwide. You’ll collaborate closely with development teams and other stakeholders in the entire lifecycle of services from inception through deployment and continuous refinement. Your responsibilities will include monitoring performance and availability, capacity and disaster recovery planning, defining Service Level Objectives (SLO) and ensuring the reliability and resiliency of systems. Join us if you thrive on solving large-scale problems through your expertise and collaborative team work.

• Support and lead cross functional projects across multiple services - Design, analyze and troubleshoot complex mission-critical distributed systems on a global scale.
• Provide OnCall support to 1st level production support teams.
• Participate in incident management and blameless postmortems.
• Detect and resolve performance bottlenecks, enhance service efficiency.
• Write clear technical documentation, production run books.

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, Women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Minimum Qualifications

• BS degree in computer science or equivalent field with 5+ years or MS degree with 3+ years experience, or equivalent.
• At least 5 years in a Site Reliability Engineering, DevOps or infrastructure focused role
• Excellent written and verbal communication skills
• Experience in supporting internet-facing production services and distributed systems
• Experience in collaborating effectively across organizations, building strong relationships
• Proficient coding experience with Python or similar scripting languages
• Experience with containers and container orchestration platforms such as Docker and Kubernetes
• Experience with monitoring tools such as Splunk, Grafana, and Prometheus
• Demonstrated ability to deliver results on time with high quality
• Experience in managing and scaling distributed systems in a public, private, or hybrid cloud environment
• Experience in debugging Java code and optimizing JVM performance is plus.
• Understanding of the Linux Operating System, standard networking protocols, and components

Preferred Qualifications

• Passion for crafting and building reliable systems
• Strong sense of ownership and integrity proven through clear communication and collaboration
• Automation advocate - you truly believe in removing operation load with software
• Excellent troubleshooting and problem solving skills

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

1. Conduct lab-based research and perform experiments.
2. Collaborate with colleagues both inside/outside the group.
3. Assist in daily lab management duties.
4. Present and report research results and publish scientific results in peer-reviewed journals in a timely manner.
5. Ensure compliance with environment, safety, health and quality program requirements from all levels (e.g. university, faculty of engineering and the department of MSE).
6. Translation and commercialization. Training will be provided

Job Requirements

A bachelor and a master degree in Chemical Engineering, Material Engineering or related field is required. The candidate should have 2-3 years of experiences in doing research.

As a University of Applied Learning, SIT works closely with industry in our research pursuits. Our research staff will have the opportunity to be equipped with applied research skill sets that are relevant to industry demands while working on research projects in SIT.

The primary responsibility of this role is to deliver on an industry-partnered Ignition research project where you will be part of a collaborative team exploring innovative ways of characterizing the physical and rheological properties of liquid personal care products and understanding the impact of these properties in product design and process development.

Key Responsibilities

• In this role, you will perform shear and extensional rheological characterization of a large variety of liquid personal care products including lotions, topical oils, and more. We will explore innovative and emerging methods of rheological characterization and analyzing rheological data to extract material parameters to build a database of materials. Working with our industrial partner we will establish an understanding of rheological properties that are useful for product formulation and process design related to lab and larger scale extrusion/dispensing applications.More specific responsibilities include:
  • Participate in and manage the research project with Principal Investigator (PI), and the research team members to ensure all project deliverables are met.
  • Undertake development of rheological protocols and characterization of liquid personal care products
  • Formulate model materials with various additives to understand their impact on product rheology
  • Design, execute, and interpret experiments independently and with support from the PI.
  • Prepare and deliver written articles, reports, and presentations for industrial partners and external audiences.
  • Attend and present at regular group meetings to receive feedback on work done and future plans
  • Carry out Risk Assessment, and ensure compliance with Work, Safety and Health Regulations.
  • Coordinate procurement and liaison with vendors/suppliers.
  • Work independently, as well as within a team.

Job Requirements

• Have relevant competence in the areas of rheological characterization and analysis, wet lab work, material formulation
• Have a degree in pharmaceutical engineering, chemical engineering, mechanical engineering, food or materials science/engineering, or a related field. Possessing a Master’s degree will be advantageous.
• Knowledge of any of the following will be advantageous: material dispensing/extrusion processing, material science, textural and sensory analysis

Key Competencies

• Able to build and maintain strong working relationships with people within and external to the university.
• Self-directed learner who believes in continuous learning and development.
• Proficient in communicating via technical writing and presentations.
• Possess strong analytical and critical thinking skills.
• Show strong initiative and take ownership of work.

Job Description:

Be part of an exciting team working on cutting-edge advanced packaging process technologies. Participate in process development and integration solution to enable advanced packaging process technologies in the world of mobile, IoT, consumer and high-performance computing area. Partner and work with various teams from inside and outside of IME to help develop leading-edge packaging solutions for our customers, taking the solutions from concept to mass production. Responsibilities will include assisting in operations support in clean room to make sure projects are completed successfully and delivered on time.

This position is based in Singapore.

Responsibilities:

• Operate semiconductor equipment to perform processes, measurement, and inspection of wafers. (Include equipment setup, loading and unloading of wafers)
• Monitor basic equipment/process errors and perform recovery.
• Work with internal and external parties to align for tool time, execute process sequence and collect data to feedback to integration owner.
• Logistically transport wafer lots between equipment within cleanroom and between worksites.
• Identify and address potential areas for improvements such as cycle time, utilization, and cost.
• Perform chemical change/ top-up for equipment under supervision.
• Understand and follow all Environmental, Health and Safety (EHS) procedures and requirements.
• The candidate may be required to perform shift work (Mon-Fri).

Experience:

• NITEC/ Diploma in Electrical/Mechanical/Chemical Engineering
• Basic understanding on semiconductor process is preferred
• 1-3 years of experience in semiconductor processes (Litho, Etch, CVD, PVD, Plating, Metrology etc.) will be added advantages

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Electrical and Computer Engineering (ECE) Department at the National University of Singapore (NUS) is seeking qualified applicants for the position of Research Engineer to join our team and contribute to our ongoing research projects related to thermal management of flexible electronics. You will play a key role in designing and fabricating flexible electronic devices, with a specific focus on solving challenges related to overheating and heat dissipation.

Responsibilities:

• Design and fabricate integrated thermal management system for flexible electronics devices, including RF devices.
• Conduct thermal simulations to identify potential thermal issues and optimize the heat dissipation capabilities of the devices.
• Develop and implement innovative thermal management materials, structures, and approaches to address overheating challenges in flexible electronics.
• Explore and evaluate new materials for efficient heat transfer, storage, and dissipation in flexible electronic devices.
• Collaborate with interdisciplinary team members to integrate thermal management solutions into the overall device design and fabrication process.
• Perform experimental characterization of thermal properties and performance of flexible electronic devices using appropriate measurement techniques and equipment, including IR thermal imaging and thermal reflectance system.

We offer a competitive salary commensurate with qualifications and experience, along with a stimulating research environment and access to state-of-the-art facilities. This is a full-time position with an initial contract duration of 12 months, with potential for renewal based on performance and funding availability.

To apply, please submit your application materials, including a cover letter and curriculum vitae.

Review of applications will begin immediately and continue until the position is filled.

Qualifications

Candidate should meet at least 4 criteria from the following list:

• Bachelor’s or Master’s Degree in Electrical Engineering, Chemistry, Materials Science, or a related field with a focus on flexible electronics and thermal management.
• Strong background in thermal management of electronic devices.
• Proficiency in thermal simulation software for analyzing and optimizing thermal performance.
• Knowledge of thermal management techniques and strategies for flexible electronics, including heat dissipation mechanisms and materials.
• Experience in developing and characterizing novel materials for heat transfer, storage, and dissipation in electronic devices.
• Familiarity with experimental techniques for thermal characterization, such as thermal imaging and thermal reflectance.
• Strong problem-solving skills and ability to think critically about thermal management challenges in flexible electronics.
• Excellent written and verbal communication skills, with the ability to present research findings effectively.
• Track record of research publications in reputable scientific journals.

Job Decription:

• Attend to customer quality issues.
• Improve manufacturing processes and products
• Provide quality services to ensure compliance with the quality system
• Achieve quality targets of products

Requirements :

• Diploma / Degree in Engineering
• No Experience are required
• Good interpersonal and communication skills
• Proficiency in spoken and written Chinese is required to deal with Chinese stakeholder

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Job Description:

Be part of an exciting team working on cutting-edge advanced packaging process technologies. Participate in process development and integration solution to enable advanced packaging process technologies in the world of mobile, IoT, consumer and high-performance computing area. Partner and work with various teams from inside and outside of IME to help develop leading-edge packaging solutions for our customers, taking the solutions from concept to mass production. Responsibilities will include assisting in operations support in clean room to make sure projects are completed successfully and delivered on time.

This position is based in Singapore.

Responsibilities:

• Operate semiconductor equipment to perform processes, measurement, and inspection of wafers. (Include equipment setup, loading and unloading of wafers)
• Monitor basic equipment/process errors and perform recovery.
• Work with internal and external parties to align for tool time, execute process sequence and collect data to feedback to integration owner.
• Logistically transport wafer lots between equipment within cleanroom and between worksites.
• Identify and address potential areas for improvements such as cycle time, utilization, and cost.
• Perform chemical change/ top-up for equipment under supervision.
• Understand and follow all Environmental, Health and Safety (EHS) procedures and requirements.
• The candidate may be required to perform shift work (Mon-Fri).

Experience:

• NITEC/ Diploma in Electrical/Mechanical/Chemical Engineering
• Basic understanding on semiconductor process is preferred
• 1-3 years of experience in semiconductor processes (Litho, Etch, CVD, PVD, Plating, Metrology etc.) will be added advantages

What you will do

• Develop and review test plans.
• Develop verification environment/testbench in Module/IP/SOC level.
• Develop verification IP and reference model.
• Implement test with randomization based coverage driven verification methodology.
• Implement functional and functional/code coverage closure.
• Hands-on code/debug with UVM, SystemVerilog, Verilog and SystemC.
• Low Power verification.
• Verification automation flow.
  

What you will bring

• Bachelor's/Master's Degree in EEE/Computer/IC design/equivalent.
• With min. 2 years of relevant experience in similar field.
• With IC/ASIC design verification experience on SOC, Ethernet, PCIe, DDR, USB, ARM CPU.
• Strong experience and debugging ability on SystemVerilog/UVM.
• Skilled in Synopsys/Cadence/Mentor Simulator and debugging flow.
• Experience on Low Power and formal verification is a plus.
• Strong in UNIX scripting with Pyhon, Perl, makefile Cshell.
• Fast learner and a good team player.
• Candidates with more years of experience will be considered for a more senior role.

About the team

Our ASIC DV Team focus on developing full and advanced verification methodology IP/SOC. You will have chance to work on challenging projects that attractive and be immersed in leading tech e.g.: WiFi, 5G, AR/VR, AI, Cloud Networking. A comprehensive program for professional development / career growth will be provided to the new joiner and he/she will have chance to learn from the best expert in this area.In MediaTek, we promote diversity and inclusiveness. Passionate talents who love new challenges and keen on learning new technologies, do send us your cv our way today and join our multicultural team that consists of talents from all over the world!

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

You will be part of the End-User support team that is responsible to manage the day-to-day support for faculties, schools and departments. You will work across a broad range of technologies and liaise across multiple areas of the business to support incidents, problems and requests and be responsible for answering IT requests via phone, email and IT Ticketing System.

Duties and Responsibilities

• Supervise and manage a team of IT desktop support engineers to provide effective and timely IT desktop support, advice, guidance and timely problem resolution to achieve desired operational outcomes.
• Manage day-to-day work activities of a team, including rostering, customer experience, SLA and prioritising and allocating service tickets.
• Provide level 1.5 technical support and advice to users on EUD related issues or queries.
• Provide effective and timely day-to-day End-User device support, advice, guidance and diagnosis, and timely problem resolution.
• Maintain PCs/laptops, mobile devices, IP phone systems, printers and peripherals, etc.
• Support the use of End-User devices such as PC, laptops, tablets and mobile devices running on MS Windows, Linux, Mac OS, iOS, Android, etc.
• Support the use of IT applications such as O365, Faculty software and utility applications e.g., Adobe, Zip, etc.
• Provide technical consultation and advice to users on End-User devices.
• Work closely with technical teams to provide technical solutions.
• Assist IT Business Partner with miscellaneous administrative and management duties.

Qualifications

• Diploma in Computer Science / Information Technology / Software Engineering or equivalent.
• Minimum 5 years of working experience with 2 – 3 years of team lead experience in managing and supervising a team.
• Good knowledge on basic networks, security, printers, desktops/ laptops/mobile devices, endpoint security and imaging.
• Good experience in troubleshooting MS Windows Operating Systems, Linux, Mac OS, iOS, Android and vulnerability resolutions
• Good customer service, communications and problem-solving skills.
• Knowledge in ITIL processes will be an advantage
• Good communication skills.

Job Description

Your responsibilities:

• You will work include face-to-face and remote selling to both new and existing customers including selling directly to the end consumer/business purchaser or indirectly through various sales channels.
• You will assess customer needs and suggesting appropriate products, services, and/or solutions.
• You will be developing, delivering sales bids, presentations, proposals and conducting product demonstrations.
• You will identify, contact prospective customers, building relationships to generate future sales and repeat business Incumbents matching to this specialization are compensated based on achievement of sales targets.
• You will manage projects / processes, working independently with limited supervision, coach and review the work of lower-level professionals and problems faced are difficult and sometimes complex.
• Living Hitachi energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• University degree in Engineering.
• 3 to 5 years of working experience.
• Entry level candidates are welcome to apply.
• Ability to work collaboratively with employees within department and across functions.
• Possesses excellent interpersonal, communication, problem-solving skills and capable of working effectively under own initiative.

Responsibilities

• Support and provide mechanical engineering design
• Handle design works and/or project management relevant to ACMV, Fire Protection, Sanitary and Plumbing.
• Supervise and coach a team of engineers in mechanical services for the project from concept stage, design development, contract documentation, authority submissions, site administration to project completion
• Act as either Project Manager or Team Leader in projects.
• Act as mentor to new employees.
• Provide technical assistance to engineers.
• Advise engineers on the project administration and contractual issues.
• Conduct technical discussion on common design problems with engineers

Requirements

• Recognised Degree in Mechanical Engineering with PEB Singapore
• Candidate must have min 6 years of relevant working experience in design engineering of ACMV / HVAC, Fire Protection and Plumbing services with Engineering Consultancies in Singapore
• Proven track record of working across organization boundaries to define requirements, solve complex problems and drive programs to successful completion
• Good understanding of Singapore Code of Practice and local authority submission process (LTA / PUB / BCA)
• BIM and CAD capabilities (REVIT / Microstation / Autocad) will be added advantage

As Customer Service Team Lead, you have the opportunity to be part of the Global Operations – Customer Service team and support our APAC (excluding China) customers.

This support includes end-to-end order management (order entry, checking on shipment, product allocation, and complaint management). You will manage and lead a team of 2 CSR.

About You

We’re looking to recruit an experienced Customer Service Team Lead reporting to the Customer Service & Logistics Manager based in Singapore. You will be part of the APAC Customer Service team and together, you will partner with your stakeholders to ensure customer service excellence.

This is a varied role for a person who has a strong grounding in order management, people management, excellent customer service plus communications skills.

About Us

Supported by our 160-year history of ingredient innovation, we partner with customers to provide consumers with healthier and tastier choices when they eat and drink. We are proud that millions of people around the world consume products containing our ingredients every day.

Through our expertise in sweetening, fortification, and texture, we develop ingredient solutions which reduce sugar, calories, and fat, add fibre and protein, and provide texture and stability in categories including beverages, dairy, bakery, snacks, soups, sauces, and dressings.

We have more than 3,300 employees working in around 58 locations in 39 countries, serving customers across 121 countries. Science, Solutions, Society is our brand promise and how we will achieve our purpose of Transforming Lives Through the Science of Food. By living our purpose, we believe we can successfully grow our business and have a positive impact on society. We live our purpose in three ways, by supporting healthy living, building thriving communities and caring for our planet.

Tate & Lyle is listed on the London Stock Exchange under the symbol TATE.L. American Depositary Receipts trade under TATYY. In the year to 31 March 2024, Tate & Lyle revenue from continuing operations totaled £1.65 billion.

For more information, please visit www.tateandlyle.com or follow Tate & Lyle on LinkedIn, X (Twitter), Facebook or YouTube

What You’ll Be Doing

• Process order entries, ensure that these entries are accurate, issue timely invoices, and actively correspond with customers on delivery/service status in APAC.
• Prepare shipment documents, and liaise with forwarders to ensure delivery of outgoing shipments is timely
• Liaise with internal departments as and when urgent orders are required and provide post-delivery support to overseas customers to ensure maximum customer satisfaction.
• Handle sales inquiries by coordinating pricing and product issues with the country sales managers and responding to customers' inquiries
• Co-ordinate the complete process with the appropriate Supply Chain, Production & Finance department
• Pro-active contact with customers / Forecast follow-up for current quarter activities / Set-up and follow-up of improvement actions defined during meetings
• Manage claims, returns, and refusals from the customers appropriately. Follow through with the investigation and closure of complaints.
• Ensure logistics operational procedures are observed and complied with
• Review work processes for continuous improvement
• Coach and lead CSR, enhancing their skills and capabilities
• May assist in other areas or perform duties as required

EHS

• Perform, Maintain and improve the EHS standards and requirements as set by the Company. Participate in the company’s EHS program including training, audit etc., arranged by the company.

Location

This role is assigned to our APAC head office located in Biopolis, Singapore.

What You’ll have

• Diploma / Degree in any discipline
• Minimum 5 years experience in chemicals or food ingredients industry with at least 2 years in the capacity of managing a small team
• Excellent verbal and written communication skills
• Experience with SAP – CS module
• Team player
• Ability to follow through and work under tight deadlines
• Tenacity to work on complex projects and manage multiple stakeholders

What We Can Offer

• Base salary with AWS + Performance Bonus
• Medical & Hospital Insurance coverage
• Flexible benefits
• LinkedIn Learning
• Hybrid working arrangement
• Membership to Employee Resource Groups (Professional Women’s Network, LGBTQ+, Black Employee Network, Veterans’, Mental Health)
• Mental health and well-being support via Mental Health First Aiders & Employee Assistance Program
• Local volunteering opportunities (where applicable)

#LI-JL1

Job Description:

• Manage Wholesale order processing and inventory fulfillment.
• Accurately process customers’ orders.
• Proactively identify operational problems, suggest solutions, and independently resolve issues.
• Interact routinely (telephone and emails) with Sales Team and Warehouse.
• Process Return Merchandise Authorizations. Resolve shipping-errors, process warranty requests, and markdowns for the customers in the designated client group.
• Champion for and maintain a 95% On Time Shipping (OTS) metric for your account base. Will work with planning, sales, and management to make decisions in the best interest of the company and the customer.
• Accept, process, and track customer orders through EDI and non-EDI systems. Process sales and PO changes as required.
• Request customer specific pricing and new customer address book records as required.
• Work with vendor compliance to assure all customer (and order specific) value add requirements are met.
• Have an understanding of the customer scorecard metrics, and the value that you can bring toward driving positive results.
• Monitor customers’ order book and maintain established metrics for order fulfillment activities. Related actions include, but are not limited to:
• Daily, morning review of the Sales Order Exceptions Report (SOE) and any subsequent actions to ensure the timely flow of orders through to delivery, by 11a.m. deadline.
• Present at a weekly key account meeting, any necessary actions needed for critical and potentially late orders.
• When applicable, create a customer-specific PO tracker to complement your visibility of order integrity through the entire chain.
• Partner with demand planning to resolve supply delays as they arise.
• Service any drop-ship accounts which overlap with your key account base.
• Responsibilities include, but are not limited to item setups, pricing maintenance, communication, and follow-up on cancellations.
• Administration of these responsibilities may require the access and use of a customer's 3rd party drop-ship site.
• Host and/or attend any regularly scheduled or ad-hoc meetings with the customer, sales team and/or vendor compliance.
• Occasional travel to meet with sales reps and/or customers.
• Occasional involvement in routing & logistics, on an as-needed basis by the DC team, to assist during high volume periods.
• Continuing education and training to increase knowledge and take on more advanced responsibilities.
• May be required to perform additional duties, special projects and responsibilities as assigned by management.
• Must have the ability to work beyond the standard workday schedule to meet customer or business requirements, on an as-needed basis

Job Requirements:

• Proficient in Microsoft Excel
• Working knowledge of SAP
• Fluent in Japanese and English (Japanese is a MUST as this role needs to communicate with Japanese customers)
• Extensive customer service, preferably in a business-to-business environment
• Demonstrate excellent written and verbal communication
• Ability to perform research, demonstrate sound judgment, and resolve problems
• Capability to work independently, and promote a positive team environment
• Organizational and time management skills

Job Description

• Undertake detailed design in one or more of the following field of expertise: Civil (drainage, sewage), Bridge/Tunnel, Underground Excavation and Tunnelling works
• Execution of projects and liaison with the Client, Client’s Consultants, Contractor, and authorities to provide technical support for design
• Checker to obtain approval of design and drawings
• Analysis on structural components using various engineering software

Requirements

• Degree in Civil and Structural Engineering or its equivalent
• Prefer degree recognized by the Professional Engineers Board of Singapore for Associate level
• Minimum 5 years relevant experience
• Good exposure in the analysis and design of geotechnical works, concrete structures, steel structures, civil works, or soil-structure interactions
• Good knowledge of the various engineering design software and analytical tools
• Applicant who has lesser experience will consider for Engineer role

As a University of Applied Learning, SIT works closely with industry in our research pursuits. Our research staff will have the opportunity to be equipped with applied research skill sets that are relevant to industry demands while working on research projects in SIT.

The primary responsibility of this role is to deliver on a Pharmaceutical Innovation Programme Singapore research project where you will be part of a collaborative team exploring innovative ways of understanding extrusion processing for pharmaceutical drug materials and products using rheological measurements.

Key Responsibilities

In this role, you will characterize mixtures of pharmaceutical excipients and drug materials to develop methodologies for screening hot-melt extrusion formulations and selecting optimal operating conditions using rheology, with the objective of producing amorphous-solid-dispersions. You will validate the developed processing space and operating conditions for extruded pharmaceutical formulations using a lab-scale extruder. In collaboration with researchers at the Singapore-MIT Alliance for Research and Technology (SMART), you will characterize the physical properties and performance of intermediate pharmaceutical drug products. The created methods will be transferred to the industrial partner to enhance their product development process using rheological characterization.

More specific responsibilities include:

• Participate in and manage the research project with Principal Investigator (PI), and the research team members to ensure all project deliverables are met.
• Undertake characterization of pharmaceutical active ingredients, polymeric excipients, and plasticizers for producing amorphous-solid-dispersions.
• Perform lab-scale hot-melt extrusion of pharmaceutical materials to validate predicted processing conditions and product outcomes.
• Collaborate with broader pharmaceutical research team at SMART.
• Design, execute, and interpret experiments independently.
• Author papers in high-quality journals in areas that are related to the research.
• Prepare and deliver reports and presentations for industrial partners
• Carry out Risk Assessment, and ensure compliance with Work, Safety and Health Regulations.
• Coordinate procurement and liaise with vendors/suppliers.
• Work independently, as well as within a team.

Job Requirements

• Have deep hands-on experience with at least one of the areas of polymer rheology, extrusion processing, pharmaceutical engineering with small molecules.
• Relevant competence in the areas of wet lab work, analytical instrumentation, material science and formulation
• Have an advanced degree in chemical engineering, mechanical engineering, materials science and engineering, or a related field.
• Knowledge of any of the following will be advantageous: rheology, physical characterisation, crystallisation, polymer melts, extrusion, material physics.

Key Competencies

• Able to build and maintain strong working relationships with people within and external to the university.
• Self-directed learner who believes in continuous learning and development.
• Proficient in communicating via technical writing and presentations.
• Possess strong analytical and critical thinking skills.
• Show strong initiative and take ownership of work.

As Customer Service and Logistics Manager, APAC you are part of the APAC Global Operations Team and play a key role in partnering with the APAC commercial and leadership team.

You are accountable for the overall performance and excellence of frontline customer services, ensuring excellent day-to-day operations and service standards.

Key Responsibilities:

• Lead and develop a high-performing customer service team.
• Collaborate with commercial, global, and regional functional teams.
• Manage open orders and resolve customer issues promptly.
• Led and coached the team in logistic operation excellence, delivering a cost-effective and right service logistic solution in APAC.
• Drive innovation and process improvements.
• Optimize system enhancements to enhance customer experience and efficiency

About You

We’re recruiting a Customer Service & Logistics Manager, APAC reporting to the Supply Chain Director, based in Singapore.

This role is varied for someone with a strong foundation and experience in managing complex order management, customer complaints, and logistics/supply chain-related queries.

This is a People Manager role where you will lead a team of 6 Customer Service representatives based in Singapore and support the business across Asia Pacific. You must have strong communication skills to liaise with stakeholders/vendors/customers across the region. You must also have a growth mindset and analytical and problem-solving abilities to work through challenges.

About Us

Supported by our 160-year history of ingredient innovation, we partner with customers to provide consumers with healthier and tastier choices when they eat and drink. We are proud that millions of people worldwide consume products containing our ingredients every day.

Through our expertise in sweetening, fortification, and texture, we develop ingredient solutions which reduce sugar, calories, and fat, add fibre and protein, and provide texture and stability in categories including beverages, dairy, bakery, snacks, soups, sauces, and dressings.

We have more than 3,300 employees working in around 58 locations in 39 countries, serving customers across 121 countries. Science, Solutions, Society is our brand promise and how we will achieve our purpose of Transforming Lives Through the Science of Food. By living our purpose, we believe we can successfully grow our business and have a positive impact on society. We live our purpose in three ways, by supporting healthy living, building thriving communities and caring for our planet.

Tate & Lyle is listed on the London Stock Exchange under the symbol TATE.L. American Depositary Receipts trade under TATYY. In the year to 31 March 2024, Tate & Lyle revenue from continuing operations totaled £1.65 billion.

For more information, please visit www.tateandlyle.com or follow Tate & Lyle on LinkedIn, X (Twitter), Facebook or YouTube

What You’ll Be Doing

The main responsibilities of the role will be:-

• Leadership. Setting clear team goals, able to act proactively to ensure smooth team operations and effective collaborations. As a change agent and leader, strong communication skills are vital.
• Process development. Develop and implement standardised processes and procedures across the entire APAC comprising of North Asia, ASEAN, Australia New Zealand for all global Customer Services (CS) initiatives.
• Continuous Improvement. Lead cross-functional collaborations to drive business-wide improvements, focusing on customer service and order management enhancements. Work with business partners to identify and implement transformative changes that boost efficiency, productivity, and customer satisfaction.
• Logistic Strategy. Develop, communicate, and execute the logistic strategy and action plan to align with the APAC supply chain strategy and various stakeholders. Streamline logistics processes to reduce costs and improve efficiency.
• Logistics expert with a proven track record in analysis and process improvement, driving warehouse optimization and operational efficiency.
• Reduced order lead times by optimizing picking, packing, and shipping processes within the warehouse facility.
• Problem resolution. Oversees customer issues to ensure effective and long-term resolution of problems.
• Troubleshoot orders requiring special handling and respond to customer inquiries utilising excellent negotiation skills and process knowledge.
• Billing risk reporting- Ensure and support accurate and timely reporting to minimize billing errors and discrepancies.
• Timely Resolution – Ensure customer inquiries and issues are resolved promptly and efficiently. Set service level agreements (SLAs) for response and resolution times.
• Prepare management reports to provide good visibility on logistics performance and cost efficiency.
• Act as primary escalation point of contact for critical cases and ensure timely resolution.
• Drive order fulfilment through effective, timely customer communications concerning order confirmation, shipment transparency, scheduling, order change, special instructions, freight & distribution.
• Partner with global stakeholder teams to deliver PXO to meet customer expectations and the company's objectives.

EHSQS

Perform, maintain and improve the EHS standards and requirements as set by the Company. Participate in the company’s EHS program including training, audit etc., arranged by the company.

Location

This role is assigned to be based in the Asia Pacific HQ at Biopolis, Singapore (near Buona Vista MRT)

What You’ll have

• Degree in Business Administration / Supply Chain or related discipline.
• 8-10 years of experience in customer service, and logistics management roles, preferably in in FMCG industry.
• Proven track record in leading successful logistics operations, including warehouse management, inventory control and transportation.
• Previous working experience in 3PL is preferred.
• Demonstrated expertise in project management and the ability to plan and organize strategic initiatives related to customer service.
• SAP knowledge and experience are a must. (preferably SAP - O2C).
• Requires minimal supervision and can prioritise work to meet deadlines and commitments.
• Proven ability to interpret global customer service programs, policies and procedures and effectively deploy at regional and country levels.
• Excellent communication skills including advanced English writing, speaking and comprehension.
• Good MS Office skills, Word, Excel, PPT

What We Can Offer

• Base salary with AWS + Performance Bonus
• Opportunities to interact with Global teams.
• Comprehensive insurance coverage for you and your family
• Flexible benefits
• Hybrid working arrangement.
• LinkedIn Learning
• Membership in Employee Resource Groups (Professional Women’s Network, LGBTQ+, Black Employee Network, Veterans’, Mental Health)
• Mental health and well-being support via Mental Health First Aiders & Employee Assistance Program
• Local volunteering opportunities (where applicable)

#LI-JL1

Job Purpose

To provide quality service and achieve satisfaction to our valued partners and customer.

Roles & Responsibilities

• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Comply with company rules and regulation.
• Do reports that required from Superior (will advise and guide)
• Other ad hoc duties as assigned

Requirement

• Able to speak and write fluent English and Mandarin
• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.
• Proficiency in Microsoft Office is required.
• Able to commit on Saturday.
• Might required to work or answer calls even after work (as operation still ongoing)
• Able to work independently in a busy and fast paced environment

Company Background

Kith are known for simple and great breakfasts, traditional Italian pastas and GOOD coffee. Named for our philosophy and intimate atmosphere, Kith is where good coffee and delicious fuss-free fare, rally in a compelling invitation to come together and enjoy. We keep it simple and sincere in everything we do. With sincerity and care for the needs of the people it serves, Kith is a place where people are inspired and happy to work in. We believe in nurturing strong bonds with our people and the customers we serve through sincerity and honesty in all that we do!

Job Responsibilities

Customer Service

• Provide excellent customer service and management at all times.
• Proactively assist in offering information and alternatives to help customers including up-selling menu items and daily specials.

Café Operation

• Assist in performing opening and closing shift duties whenever required with appropriate supervision.
• Perform operational duties which include barista duties, order taking, serving, clearing garbage, and general cleaning within the outlet.
• Responsible for stock positioning, shelf life, and monitoring of stock level (food display, beverages, perishable & non-inventory items).
• Perform cashiering duties on POS system and ensure orders are entered accurately for kitchen processing.
• Assist in ensuring that all menu offerings are in stock, check on customers’ orders, and provide recommendations for food/beverage menu.
• Follow company Standard Operating Procedures (SOP) at all times.
• Deliver professional cleanliness, effectiveness and efficiencies in the café.
• Undertake any other assignments and/or ad hoc duties as and when assigned.

Other Requirements

• Approachable demeanor
• Customer-oriented
• Fluent in spoken English
• Positive work attitude
• Willing to learn
• Be a team player
• Attention to details
• Attendance and punctuality to work is required
• Any past café experience would be advantageous

Work Location

• West Coast

Remuneration & Working Hours

Salary: $12 to $14 / hour

Expected hours: 20 – 24 per week

Job Types: Part-time, Internship, Fresh graduate, Student job

Benefits:

• Employee discount
• Staff meals provided

Schedule:

• Early shift
• Holidays
• Night shift
• Weekend availability

If you have no prior experience but have a passion for customer service and a great positive attitude, we want to hear from you too.

We welcome you to our friendly and family-oriented company. Interested applicants, please email your updated resume, earliest availability and expected salary to: [email protected]

We regret that only shortlisted applicants will be contacted.

The Digital Health Accelerator (DHA) is led by A*STAR, Ministry of Health (MOH) Singapore, SingHealth, National Healthcare Group (NHG), and National University Health System (NUHS). DHA supports innovators in driving adoption and scaling of market ready or near-market ready digital health solutions. DHA is hosted by Singapore's Diagnostics Development Hub (DxD Hub).

The DHA integration engineer is responsible for planning and developing workflow and technical interfaces between healthcare IT systems. She/He will work with DHA Project Managers, Solution Architects, health systems and companies to accomplish this objective. She/He may also be called upon to advise other developers on integration standards.

Responsibilities:

• You’ll be involved in the development, design, build, testing, and go live phases of multiple integration projects.
• This includes scripting to conform / transform to another systems specifications.
• You will also work with internal teams to continuously improve processes and procedures around deployment of interoperability products that communicate in HIT standards-based formats such as HL7, IHE Profiles, Direct, or SMART on FHIR.
• The Integration Engineer oversees the development of new interfaces and maintain the sandbox environment up to date for application testing.

Requirements:

• Bachelor’s degree in information systems, Computer Science, Engineering, Computer Information Systems, Management Information Systems, or equivalent experience
• 3+ years’ experience in HCIT integration using established and contemporary interoperability standards (e.g. HL7, SMRT, FHIR)
• Experience with SQL and relational databases, and communication using secure protocols.
• Ability to work in a team environment alongside developers and deployment teams.
• Utilise engines like Mirth Connect or Rhapsody to have a standard way of integration using both HL7 and DICOM
• Knowledge in developing and configuring Context Launch requirements according to AES 256 standards.
• Assess and customise integrations (HL7 / FHIR / DICOM) based on the project to specific workflow.
• Experience with cloud deployments and/or pipelines, especially Pivotal Cloud Foundry
• Experience with popular healthcare integration engines with ability to recommend and/or select different integration approaches depending on the desired outcomes for the system.
• Strong communication skills and ability to work with project stakeholders from different backgrounds (e.g. technical, clinical)
• Experience integrating with Singapore public hospital technical stack and working with Synapxe are a plus.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

ROLE DESCRIPTION SUMMARY

Join us as a Project Safety Engineer (PSE), where you will be responsible to perform systems safety engineering activities required to develop a safe solution (mainly a software), product or projects. In this role, you will apply your Safety Engineering skills within an interdisciplinary team covering all aspects of a system lifecycle.

KEY ACTIVITIES AND RESPONSIBILITIES

As aProject Safety Engineer, you are accountable for:

As a Project Safety Engineer, you conduct safety engineering activities and produce the required artefacts on time, budget and quality for the allocated project / product.

This includes:

· Conducting a range of activities that identify and address safety hazards and risks by ensuring compliance to legislations, safety policies and the Thales Solution Safety Management System

· Developing and maintaining safety key artefacts: system safety program plans, safety case reports, hazard logs, risk assessments, preliminary system safety assessments and system safety assessments commensurate with the processes, standards and best practices employed by air traffic management domain including fault tree analysis and GSN

· Work closely with the engineering integrated product teams to identify, derive and manage safety requirements, ensure that they are included in the solution design baseline and that their compliance is demonstrated through verification & validation and developing effective mitigations and controls to hazards, procedure and/or training

· Provide timely safety subject matter expertise and engineering support. This includes participating and/or chairing system safety working groups, safety review boards and other safety committees and workshops as required

· Apply Model Based System Engineering tools and modelling methodologies to define system safety functions and requirements as well as managing safety data

· Escalate risks when necessary, provide clear reporting and recommendations

· Work in accordance with Thales processes and practices, and contribute to their improvement

You will also improve the Safety culture within AMS in Singapore by developing, sharing and/or improving safety training material, delivering training as required and pro-active behaviour.

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

SKILLS & ABILITIES

· Experience in the Systems Safety Engineering process in a safety critical industry such a Defence, Land Domain, Manufacturing, Vehicles, Railway, Aerospace, Nuclear or Oil & Gas

· Demonstrated experience applying industry best practice system safety analysis and operational risk management techniques and methodologies

· Proven track record of successfully leading the execution of system safety programs

· Familiarity with Eurocontrol Safety Assessment Methodology and its system safety engineering processes including core system safety analysis techniques: FHA, PHA, PSSA, SSA, ETA, FTA, HAZOP, FMECA, RAM, etc.

· Experience and understanding of the V-cycle and how/when the safety engineering activities are interfaced with

· Knowledge of international standards of the safety domain: ARP 4761/4754, DO-278A/178C, ED-153

· Excellent problem solving and decision-making abilities, great and positive attitude, ability to learn

· Adapt easily to change to work in an agile system engineering environment to understand a problem and provide optimal solution options in terms of size, scale and complexity

· Able to travel to Melbourne, Australia (a few weeks a year).

EXPERIENCE

· Minimum 10 years’ experience in a similar or adjacent role

· Familiar with management and engineering tools such as DOORS, Polarion, JIRA and FTA tool

· Experienced in top-down (abstract ideation) and bottom-up (detailed implementation) approaches in engineering solutions and can work with colleagues with these views

· Knows the structure of a software and be able to apply safety techniques

· Team player: harmonising, influencing, negotiating, seeking feedback and mentoring / coaching

· Self-driven and highly motivated, passionate about systems safety engineering and continual process improvement to achieve optimal outcomes for all stakeholders

· Keen to grow product and process knowledge over time, to enhance your capabilities as a System Safety Engineer within the given environment of practice

· Knowledge of ‘design-to-cost’ approach means and can quickly preform a cost-benefit analysis to different methodologies before executing a system engineering task

· Excellent written and oral communication skills in English

QUALIFICATIONS

· Engineering or Computer Science degree

· System Safety degree

DESIRABLE

· Understand and application of RAMS techniques such as RBD, life data analysis, MTTF, MTBF, MTTR, FMECA

· Knowledge of transverse engineering disciplines: human factor and cyber-security and their links with safety engineering

· Experience in the development of software products and projects in a variety of methodologies, with a particular focus on iterative/agile development

· Conduct independent safety assurance activities including auditing

· Experience in the ATM Domain and related standards (ICAO)

· French language knowledge

General / Special Requirements

· Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.

· An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals

· An advocate for a culture of continuous improvement

· An advocate for Accountability, transparency and curiosity

· Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.

· Comply with all relevant Company policies and procedures.

SPECIAL REQUIREMENTS

· Occasional international travel may be required