Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).

Collaborate with cross-functional teams to identify and resolve production issues.

Perform root cause analysis and provide solutions to prevent future issues.

Create and maintain documentation related to production issues and resolutions via JIRA.

Implement and maintain processes and procedures to improve production support.

Provide daily, weekly, and monthly reports on system performance and issue status.

Ensure proper deployment and release of software updates & infrastructure patches/upgrades.

Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.

Deployments during silent hours.

Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

Bachelor’s degree in Computer Science or related field.

2–4 years of experience in Production Support or related role.

Strong technical skills in Java, SQL, UNIX, and scripting languages.

Ability to troubleshoot and resolve complex production issues efficiently.

Excellent problem-solving and analytical skills.

Effective communication skills to collaborate with cross-functional teams effectively.

Willingness to participate in on-call rotation.

Responsibilities:

• Monitor, support, maintain, and document CIM systems.
• Design, develop, maintain, and improve CIM applications and components.
• Provide Level 2 and Level 3 support for production line operations.

Requirements:

• Degree in Computer Science/Computer Engineering, or equivalents. Diploma with relevant experience acceptable.
• Minimum 2 years of experience in CIM with High Automation, MES, and SECS/GEM.
• Proficient in basic SQL (Oracle) and Java.
• Experience with Tibco (TIB/RV) or high-tech manufacturing environments is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

1. Perform inspection of pressure vessel, piping including stage, final inspection and tank inspections.
2. Perform corrosion monitoring inspection and coordination with NDT team
3. Submit daily and weekly reports to client on the inspection findings.
4. Perform QA/QC welding inspections at site.
5. To handle the QA/QC inspection activities in structural fabrication projects, skid manufacturer clients, pressure vessels, pipe spools etc
6. Provide Lead auditor services for various clients at various manufacturing companies.
7. Knowledge of WPS/PQR and WQT tests.

Job requirements:

1. Must have Diploma or bachelor degree in engineering
2. Must have valid API 510, API 570 and API 653 Certificate.
3. Must have Welding inspector certificate under AWS-CWI or CSWIP 3.1
4. Must have NDT level II certificates in MPI, PT, UT and RT
5. Must have IRCA QMS lead auditor certification.
6. Must be a Saudi Aramco and Singapore welding society approved welding inspector
7. Must have more than 5 years’ work experience in Shell Bukom.
8. Knowledge in code book like AWS, ASME, API codes
9. Must have a good knowledge about MT,PT,UT,RT Methods.
10. Must having an inspection experience in Exchanger,pressure vessels, Pumps, compressors, valves, well head equipment’s, Tanks and Piping.

The Service Engineer is responsible for carrying out after sales field service jobs including testing & commissioning, servicing, troubleshooting and overhaul of Ingersoll Rand’s air compressor at our installed bases. He/she will require technical knowledge of compressed air systems, customer orientation and strong ownership mindset to be successful in this role.

Responsibilities

• Perform installation, inspection, diagnose, maintenance and rectification on compressed air system at various commercial and industrial establishments.
• Conduct site and classroom training to customers on compressed air system.
• Recommend necessary actions to improve the efficiency and reliability of customer’s compressed air system.
• General service report writing for internal and external customers.
• Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
• Provide technical support for the Industrial Technologies & Services (ITS) products, including but not limited to Compressed Air System, Air Dryers System, Air Audit and IIOT system.

Basic Qualifications

• Degree in Mechanical/Electrical Engineering with strong field service experience in compressed air systems and PLC panel programming or related.
• Singapore Class 3 driving license.

Travel & Work Arrangements/Requirements

Office & Site-based within Singapore for field service jobs at installed bases.

Key Competencies

• Customer Orientation
• Ownership
• Independent
• Basic software applications such as Microsoft Office (e.g., Excel, Word, Outlook) and corporate systems (e.g., SAP).

What we Offer

• Equity Grant
• Employee Insurance
• Medical Health Screening
• Outpatient Medical & Specialist
• Dental
• Overtime & Allowances

Resposibilities:

• Receive customer enquiries through customer portal or email.
• Download, update, and monitor customer product Bill of Material (BOM), drawings, and specifications and its revisions.
• Prepare Sales quotation/proposal/tender documents during RFQ/quotation stage.
• Check and ensure compliance to all specifications prior to providing customer the proposal.
• Calculate material, machining, cladding and other associated costs to quotations.
• Ensure quotations submitted are competitive and maintain a good profit margin.
• Follow-up on proposals with clients to secure orders.
• Prepare and distribute a Sales Order Job Launch when customer awards Purchase orders.
• Project Management on active Sales Orders and delivery schedules.
• Manage and build customer relationships and improve customer satisfaction.
• Coordinate with other departments to compile and submit documentations as required (e.g. pre-production/ final product documentations, concessions/non-conformances)
• Establish positive communications with customers regularly.

Requirements:

• Diploma/Bachelor’s Degree in Mechanical Engineering or related
• Highly motivated and driven
• Strong interpersonal and communication skills
• Team player
• Analytical, resourceful, and possess problem-solving capabilities
• Willing to undertake ad-hoc project assignments and be able to multi-task
• Proficient with MS Office tools
• Knowledge/interest in oilfield components and equipment will be an added advantage

What's in it for you?

• Bespoke training and development programs
• Fun & open working culture
• Staff parties and company events
• Recreation room - pool table, karaoke system, board games, gaming consoles
• On-site gym facilities
• Accessibility (2-mins walk from MRT)

Collaborate with cross-functional teams to develop and support business applications, adhering to company and industry best practices.

Actively participates in analysis, design, coding and testing phase.

Perform maintenance and troubleshooting of issue in existing solutions.

Participates in R&D effort on new and exciting technologies.

Requirements:

Diploma or Degree in Computer Science

Minimum 1 year of hands-on experience in Web Applications development.

Skilled in C#, ASP.Net, .Net Core, MS SQL, Angular, Jquery, Flutter.

Experience in mobile app development (Flutter) is an added advantage.

Attention to details, committed and responsible with strong working ethic, able to work on tight deadlines.

Self-motivated individual with the ability to learn and develop independently in a fast paced environment.

Strong analytical and problem-solving skills and good team player with good communication skills.

Job Description & Requirements

Job Responsibilities :

• Preparation of document for presentations.
• Attending site visit for tendering project and project management.
• Involve in solving construction issues raised by construction teams
• Other duties assigned from time to time.

Job Requirements :

• Degree in Civil / Structural Engineering recognized by BCA and preferably recognizes by Professional Engineering Board, Singapore.
• At least 5 years of relevant experience preferred
• Familiar with AutoCAD, Microsoft word, Excel and Project
• Familiar with latest code of practice as per BCA requirement

• To provide technical support to Project and Installation to verify report and coordinate over job site issues and provide technical solutions related to electrical design.
• To involve in design interfacing and parts provision.
• To participate in resolution of design problems related to Error/Trouble investigation, formulate corrective and preventive measures.
• To provide engineering support to Marketing and Sales staff for new products.
• Prior experience/ knowledge in Electrical Design Work.
• Proficiency in AUTO-CAD.
• Computer literate and systems savvy.
• Maintain systems and component capabilities through rigorous testing, track cutting-edge trends, search for ways to improve functionality and efficiency, and implement appropriate segments to keep production methods current
• Prepare comprehensive documentation for all electrical designs, including wiring diagrams and schematics, bills of materials, assembly drawings, design changes, test reports, design-validation plans, and reports ensuring that installations and operations conform to standards and customer requirements

Analyze customer and project requirements, and provide technical guidance and recommendations to project teams and stakeholders

● Develop and implement testing and validation protocols to ensure that electrical systems and equipment meet or exceed industry standards and regulations

● Collaborate with other engineers, project managers, and stakeholders to ensure that projects are completed on time, within budget, and to the highest quality standards

● Stay up-to-date with industry trends, technologies, and best practices in electrical engineering, and recommend new tools and techniques as needed

· Prepare detailed design reports, calculations and drawings.

· Prepare submissions to statutory agencies/ authorities.

· Participate in the coordination with other disciplines in preparation of design deliveries.

· Participate in preparing tender documentations.

· Participate in the successful delivery of projects.

· Perform any other duties as assigned.

Requirements:

· Degree in Civil or Structural Engineering from a recognized University and eligible for registration with the Professional Engineers Board (Singapore).

· Conversant with local codes and authority submission procedures.

· Excellent interpersonal, good written and verbal communication skills.

· Have good knowledge of common engineering design software.

· Working experience in engineering design consulting practice on building, geotechnical, infrastructure, rail or road projects (underground/basement/elevated structures, tunnel structures and MRT station structures).

· Strong analytical skills.

· Able to work under pressure with good time management skill.

If you wish to have the opportunity to work in an international consultancy firm that offers attractive remuneration, a 5-day work week and a conducive environment to enhance your skills and experience, please send your full resume, including your salary expectations and contact telephone number to

2 International Business Park, #06-08

The Strategy, Tower 1, Singapore 609930

Email: [email protected]

(Only shortlisted candidates will be notified)

Job Description

• Reports Construction Manager
• To assist in site supervision works
• Coordinate internally with inter-department and externally with clients & consultants
• Coordinating for the project planning, documentation and execution of works on site
• Coordination, supervision & monitoring the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor, suppliers on all project implementation issues and attend site meetings when required
• Coordinate for all submission
• Produce weekly site progress report and necessary submission
• Attend meetings, conduct site inspection on work progress to ensure quality control in accordance to meet authority requirements.

Job Requirement

• Degree in Civil Engineering or equivalent
• At least 6 years of working experience in the related field is required
• Having experiences in LTA Project would be bonus and advantageous
• Independent with good communication skill
• Good organizational and planning skills
• Effective communication and coordination skills and team work
• Able to work independently and in a team
• Able to start immediately or within a short notice period will have added advantage
• Willing to work in site office

Responsibilties

• Perform servicing of chillers & other HVAC equipment
• Carry out corrective and preventive maintenance for chillers and related equipment
• Have basic knowledge of overhaul & start up jobs on chillers
• Liaising with customers to resolve complaints cases
• Coordination with vendors and contractors in job coordination
• Assist or involve in schedule planning & prepare technical analysis reports for management’s review
• Ensure all works carried out in accordance with the specified quality and EHS standards
• Any other duties as deemed necessary from times to times

Requirements:

• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant experience in Chiller Systems/ Air-conditioning / BMS / ACMV / HVAC
• Positive attitude

How to Apply:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to diana.pang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

Benefits:

• Basic Salary up to $6,000 with yearly increment based on performance.
• 5.5 Days (Monday to Friday, 8am to 5pm)/(Saturday, 8am to 12pm)
• Our company emphasises on good career progression

Job Description:

This is a full time role for a Senior Service Engineer (Ship Cranes) located in Jurong East. Our company is an international crane & deck machinery repair specialist and offers crane and deck machinery related repair services and parts supply to the Merchant Marine- and Offshore industry and you will be responsible for field service tasks, including troubleshooting and repairing deck cranes, grabs, windlasses, hatch cover hydraulics, and davits.

Qualifications:

• Min 5 years' experience sailing as Electrical Officer on bulkers equipped with deck cranes and has carried out troubleshooting and repairing Marine Cranes, Windlasses & other hydraulic systems on board,
• In-depth knowledge and understanding of PLC controlled electro-hydraulic cranes & hydraulic machinery.
• Able to read and comprehend electric and hydraulic diagrams.
• Able to independently troubleshoot electrical, hydraulic and mechanical problems.
• Able to supervise a team of mechanics and carry out large repair projects as Lead Engineer on board, on voyage and in Ship Yards.
• Able to write technical reports and able to communicate with owners' representatives.
• Previous employment as service engineer with one of the leading deck crane manufacturers will be an added advantage.
• Experience with variable frequency drives (VFD) will be an added advantage

Benefits:

• Basic Salary up to $6,000 with yearly increment based on performance.
• 5.5 Days (Monday to Friday, 8am to 5pm)/(Saturday, 8am to 12pm)
• Our company emphasises on good career progression

Job Description:

This is a full time role for a Senior Service Engineer (Ship Cranes) located in Jurong East. Our company is an international crane & deck machinery repair specialist and offers crane and deck machinery related repair services and parts supply to the Merchant Marine- and Offshore industry and you will be responsible for field service tasks, including troubleshooting and repairing deck cranes, grabs, windlasses, hatch cover hydraulics, and davits.

Qualifications:

• Min 5 years' experience sailing as Electrical Officer on bulkers equipped with deck cranes and has carried out troubleshooting and repairing Marine Cranes, Windlasses & other hydraulic systems on board,
• In-depth knowledge and understanding of PLC controlled electro-hydraulic cranes & hydraulic machinery.
• Able to read and comprehend electric and hydraulic diagrams.
• Able to independently troubleshoot electrical, hydraulic and mechanical problems.
• Able to supervise a team of mechanics and carry out large repair projects as Lead Engineer on board, on voyage and in Ship Yards.
• Able to write technical reports and able to communicate with owners' representatives.
• Previous employment as service engineer with one of the leading deck crane manufacturers will be an added advantage.
• Experience with variable frequency drives (VFD) will be an added advantage

Benefits:

• Basic Salary up to $6,000 with yearly increment based on performance.
• 5.5 Days (Monday to Friday, 8am to 5pm)/(Saturday, 8am to 12pm)
• Our company emphasises on good career progression

Job Description:

This is a full time role for a Senior Service Engineer (Ship Cranes) located in Jurong East. Our company is an international crane & deck machinery repair specialist and offers crane and deck machinery related repair services and parts supply to the Merchant Marine- and Offshore industry and you will be responsible for field service tasks, including troubleshooting and repairing deck cranes, grabs, windlasses, hatch cover hydraulics, and davits.

Qualifications:

• Min 5 years' experience sailing as Electrical Officer on bulkers equipped with deck cranes and has carried out troubleshooting and repairing Marine Cranes, Windlasses & other hydraulic systems on board,
• In-depth knowledge and understanding of PLC controlled electro-hydraulic cranes & hydraulic machinery.
• Able to read and comprehend electric and hydraulic diagrams.
• Able to independently troubleshoot electrical, hydraulic and mechanical problems.
• Able to supervise a team of mechanics and carry out large repair projects as Lead Engineer on board, on voyage and in Ship Yards.
• Able to write technical reports and able to communicate with owners' representatives.
• Previous employment as service engineer with one of the leading deck crane manufacturers will be an added advantage.
• Experience with variable frequency drives (VFD) will be an added advantage

-To Project management Coordinate with main-con and consultant for drawing submission, material sample submission and meeting with main-con and consultant

-Select appropriate electrical materials to complete designs such as MSB, Distribution lighting fixtures, cable tray layout, lighting and receptade layout, single line diagrams, CCTV, data Telcom operational routing diagram, ELV systems, control schematic and writing diagrams

-Identify discrepancies in tender/contract/IFC drawings and raise queries for clarification, A and A ( R and R) + Constriction Filed

- Attend all operational matters related to the daily running of the project and Handle multiple projects simultaneously

-Testing and commissioning for Electrical apparatus

-QA/QC documentation review of engineering deliverables

-LV and HV cables sizing calculations and prepare a bill of material

-Planning workforce arrangement and supervision and working planning

-Giving progress reports regularly to teams and monitoring project schedules

-Prepare Electrical shop and As-builts SLD Rcp drawing

Basic Information

• 5 Days : 8am - 5.15pm
• Basic up to $4.5k
• Working location at Joo Koon

Job Responsibilities:

• Ensure projects meet internal and client expectations for quality, budget, delivery timelines, and strategy, complying with Workplace Safety and Health (WSH) standards to avoid Liquidated Damages (LD).
• Monitor project cash flow, ensuring timely submission of progressive payment claims and managing budgets, cash flow projections, and cost variance reporting.
• Review and approve WSH documents (e.g., Risk Assessments, Method Statements, Safe Work Procedures, Fall Prevention Plans, Lifting Plans, Safety Management Systems, Permits to Work).
• Ensure all work is executed safely in compliance with approved safety standards.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified**

Zen Career Pte Ltd | 24C2559
Wong Kaili (Kylie)| R21100484

• Support district sales personnel in the handling of Company program service calls on existing products and services and assist in the correction problems as appropriate.
• Participate in design reviews, new application start-ups, and evaluations.
• Assist in critiquing products for serviceability, performance and reliability.
• Inter-act with appropriate company resources and work as a team.
• Ability to assess on-site field problems and operate required testing equipment to return systems to customer conformance.
• Coordinate and manage replacement parts programs with the individual manufacturing plants to ensure the availability of components as needed.
• Assist in the preparation of reports detailing technical problems and solutions to initiate necessary corrective product modifications and/or recommended process changes.
• Document value provided to the customer whenever possible.
• Assist in the development of troubleshooting service guides and bulletins on existing products.
• Assume lead role of maintaining troubleshooting guides/bulletins and distribution to departments when required.
• Qualify, coordinate and monitor outside subcontractor network as required to ensure repair timelines are maintained, and customer satisfaction is maintained.
• Work with other district personnel toward continuous improvement of policies and procedures resulting in increased customer satisfaction.
• Provide installation resource services on a project request basis necessary to satisfy the needs of the customer. Services may include (but not limited to) field surveys, installation checklists, roll-out support services, etc.
• Provide training to the first-line Account Managers on Company offerings and the resources available to them to assist in answering customer questions.
• Seek to keep abreast of the latest industry advances through continuous education

Requirements:

• Technical Degree or equivalent education with industry experience is preferred.
• Must have knowledge of and experience in materials, scheduling, inventory, manufacturing and
• installation processes.
• Excellent organizational, interpersonal, verbal and written communication skills are essential.
• Ability to manage multiple projects simultaneously and maintain project schedule timelines.
• Able to write and maintain clear, concise reports utilizing a standard laptop computer.
• Someone who can think logically and interject common sense and is prepared to make decisions.
• A self-motivated, goal oriented, as well as a team player.
• Required to travel to Jurong Island. Company car is provided.

Job Highlights

• The job will offer you excellent opportunity for promotion.
• Good working environment.
• The Company has a broad market and good prospects for development

Job Description

1. Assist Sales Manager for the sales and marketing for local and overseas market and are required traveling overseas on regular basis to carry out duties.

2. Required to co-operate closely with all other department of the company in order for the contact and/ or project can be executed effectively and efficiently.

3. Assist Sales Manager decision making and overview the company daily operation to ensure the operation run smoothly.

4. Assist Sales Manager to preparing itinerary schedule before traveling to overseas, and contact to the person for arrangement for meeting.

5. Assist Sales Manager to monitor and ensure branch offices run smoothly for everything and keep report to the head quarter in routine basis.

6. Assist Sales Manager to prepare power point, company brochure, project reference etc. for presentation and generate commercial agreement and/ or technical agreement for meeting with clients.

7. Assist in decision making for procurement in searching, purchasing and negotiation of purchase and delivery terms of equipment and materials for production.

8. Able to read GA (general arrangement) to prepare material cost list and generate quotation, Technical specification, tender document etc. and reply to the enquiry of customer require.

9. Visit to the local shipyard frequently for gather more information on new project as well as the exiting project, and at the same time build up a good relationship between shipyard and the company.

10. Assist other Marketing related jobs not mentioned.

- Proposed CAAS Extension of ATCC

Requirements

- At least 5 years of supervisory experience in supervision of Civil/Structural works, RC & steel works.

- Experience in supervision of medium to large scale building works, piling works, temporary works, Ground Building Works (GBW) for Government Institutional projects.

- To provide full supervision works to ensure works are carried out in accordance to approved plans under Building Control Act.

- Assist QP to keep and maintain site records.

- Job site is at Sealand Road, Changi Area, must be willing to travel and work at that area

- Able to lead a team of site staffs.

- Possess Degree in Civil Engineering recognized by PEB and registered with IES as Resident Engineer

Interested applicants to reply to:

[email protected]

Quote: SG510

Submit resume with photo including current and expected salary and contact no.

At Lakeside Family Service Centre, we believe in the power of meaningful work and the impact it can have on individuals and communities. We are dedicated to providing support and advocacy for families and individuals, ensuring they have access to equal opportunities and resources to thrive. As we continue to expand our services, we are looking for passionate individuals to join our team and make a difference in the lives of those we serve.

Our Mission:

To fulfil our Christian responsibility to the society by caring for the community.

Duties:

- Provide case management and appropriate level of care through risk assessment, care planning, and interventions to youths at risk and their families.

- Collaborate with schools and community stakeholders to implement a holistic intervention and supportive care plan for youths and families.

- Conduct and facilitate psycho-education group sessions according to the curriculum provided to youths.

- Relevant work experience of at least 2 years with youths and families is preferred.

- Preferably trained in FAST (Family and Adult Support Tool) and/ or YLS/CMI (Youth Level of Service/ Case Management Inventory).

- Knowledge and ability to case assess, engage, and carry out intervention plans in a timely manner.

Requirements:

- Minimum Degree/ post graduate in Social Work or Counselling.

- Be able to work with clients in time-based programs to achieve desired outcomes.

- Good team player with interpersonal skills in working with youth

Job Description:

1. To receive inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
2. To prepare invoices, monthly reports for consolidated billing.
3. To maintain and upkeep the filing system and Navison software on all aspects of waste information.
4. To assist Customer Service TEAM to ensure daily operational in the team.
5. To update customer database in respect of customers and potential customers.
6. To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

Job Requirement:

1. Diploma and above
2. At least one year Customer Service experience (MUST)
3. Adaptability, problem-solving, and analytical skills
4. Good communication skills and pleasant personality

Remuneration Package:

• Working hours : Mon to Fri (8am to 5pm)
• Company Transport / Transport Allowance if candidate travel to work by him/herself

Processing bill of ladings, commercial invoice, packing list and other shipping related documents. Declare tradenet permits, liaising with customers, shipping companies, local vendors and overseas counterparty. Manage entire end to end shipment arrangement.

Provide customer service support to sales department.

Email resume to [email protected] or call 62643988 ext. 209 (Poh Lin).

United FMO Pte Ltd stands out as a specialized 3PL provider, delivering bespoke logistics solutions in transportation and warehousing. Our commitment to delivering impactful solutions has made us a key logistics partner in Singapore, expanding our services to cover various aspects of the supply chain. We are renowned for our integrity and dependability, a reputation solidified through every transaction we conduct. Our goal is to foster a positive work environment where our team members feel valued, motivated, and optimistic about their career growth.

Your Responsibilities

• Customer Coordination: Engage with clients to address inquiries related to shipments and deliveries, ensuring their needs are met promptly.
• Customer Support: Offer immediate and courteous responses to all customer requests or issues
• Order Processing: Accurately and swiftly input all job orders into the system.
• Instruction Generation: Create clear job instructions for the operations team based on customer requests, ensuring accuracy and timeliness.
• Interdepartmental Liaison: Work with various internal departments and external contractors as necessary.
• Operations Planning: Strategically plan operations, such as container trucking for import and export shipments, taking into account the complexity of the cargo, and arrange for special equipment like cranes when needed.
• Vessel Monitoring: Keep a close watch on vessel details through PortNet, updating information as needed.
• Customer Relations: Cultivate and maintain positive relationships with customers to meet their requirements effectively.
• Communication: Promptly respond to emails, phone calls, and other forms of communication.
• Documentation: Prepare job sheets for the creation of customer invoices.
• Knowledge of Import, Export, Haulier Processes and procedures

Job Requirements

• Customer Service Passion: A friendly demeanor and positive attitude, with prior experience in logistics customer service preferred.
• Educational Background: A diploma or equivalent, with at least two years of professional experience.
• Communication Skills: Excellent telephone manners, along with strong problem-solving, communication, and organizational abilities.
• Independence: Capable of working autonomously to address and resolve issues related to late deliveries and customer complaints.
• Team Orientation: A customer-focused, collaborative approach, ready to take initiative and shoulder responsibilities.
• Adaptability: Competent in managing ad-hoc and urgent requests in a timely and professional manner.

About the Opportunity

The IT Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on experience with system and server administration and virtualization experiences are required. Area of expertise for this position includes Microsoft technologies, VMware virtualization, Citrix VDI, Linux and storage. Prior experience supporting L1 and L2 requests in IT would be helpful for this position.

Job Responsibilities:

• Primary responsibilities will include overseeing and executing system-based projects, writing scripts to automate manual processes, and creating system documentation & diagrams. Provide system administration and configuration of specialized mission applications and software.
• Strategic Infrastructure Management: Global Administration, maintenance, and support of the Server environment and VDI infrastructure, ensuring optimal performance and scalability to meet the evolving needs of the organization as the need arise.
• Incident Resolution and Technical Escalations: Act as a point of escalation for complex technical issues, leveraging your advanced troubleshooting skills to swiftly diagnose and resolve incidents, minimizing impact on business operations.
• Advanced Problem Analysis and Resolution: Conduct in-depth analysis of system problems, particularly those related to hardware, software applications, and operating system servers, employing sophisticated diagnostic techniques to implement effective solutions.
• Comprehensive Documentation and Knowledge Management: Develop and maintain comprehensive documentation, including automation scripts and procedures, to streamline troubleshooting processes, enhance team collaboration, and ensure continuity of operations.
• Root Cause Analysis and Problem Management: Lead root cause analysis efforts for critical problems and major incidents, identifying underlying issues and implementing preventive measures to mitigate future occurrences, thereby safeguarding business continuity.
• Proactive Performance Monitoring and Security Compliance: Utilize advanced monitoring tools and command-line interface utilities to continuously assess server performance, identify potential vulnerabilities, and ensure adherence to stringent security standards.
• Change Management and Risk Mitigation: Spearhead the planning, coordinating, and executing system software upgrades, patches, and firmware updates, meticulously evaluating risks and impacts to minimize disruptions and maintain system integrity.
• Effective Communication and Stakeholder Engagement: Interface with IT management, end-users, and departmental teams to communicate feedback, share insights, and champion initiatives aimed at enhancing operational excellence and delivering exceptional service quality.
• Follows SOP: Support procedures and provides troubleshooting guideline and cause analysis for technical issues

Job Requirements

• BS degree or equivalent experience.
• 8 + years of advanced experience as a IT Administrator or Engineer with hands on experience in servers, virtualization and storage.
• Active Directory (AD) & Domain Controller Administration including DNS and GPO management in a multi-site environment.
• Building and administering Windows\Linux servers and accompanying infrastructure, maintaining capacity and performance in enterprise environment.
• Candidates must possess experience with both Windows and Linux mixed environments.
• Experience with Infrastructure – virtual environment, VDi, Citrix Netscalar, Backup& Restore, disaster recovery and business continuity
• Hardware: Dell MX7000 Chassis and MX700 series blade configuration, PowerEdge rack servers
• Storage: NFS and ISCSI storage concepts. Cronjobs and rSync functionality
• Networking: TCP/IP, VLAN, DNS, Load Balancing and security concepts
• Virtualization: VMware 7 and above and Citrix Storefront
• Transferable Skills: Communication, ability to work with a diversity of people, ability to plan and organize, time management, analytical problem solving, Project Management, & customer service skills.
• Strong communication and collaboration skills
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new technologies and processes.
• Ability to multi-task in a fast-paced IT environment with fluctuating priorities and deadlines.
• Ability to interface and work with varied positions and levels of technical knowledge both within the department and with other departments in the company.

Job Description

• Develop and create 2D and 3D piping layouts, plans, isometrics, ensure that piping designs are optimized for efficiency, ease of maintenance, and compliance with project and industry standards
• Create detailed piping layouts and general arrangements for the plant, ensuring that pipe routing minimizes interference with other disciplines (civil, mechanical, electrical) and optimizes space utilization
• Collaborate with stress engineers to ensure pipe routing and support arrangements can handle thermal expansion, seismic loads, and pressure differential
• Prepare detailed piping design deliverables, including pipe routing layouts, support details, isometric drawings, and bill of materials (BOM). Ensure designs comply with all relevant standards
• Collaborate with process, mechanical, civil, and electrical teams to ensure seamless integration of piping designs with other plant systems
• Work closely with the procurement team to prepare piping material specifications, liaise with suppliers for quotation and support vendor evaluations for piping components (valves, flanges, supports, etc.)
• Review piping installation drawings and provide feedback for improvement to ensure constructability
• Conduct site visits as needed to verify piping installations are in accordance with the approved designs

Requirements

• Diploma/Degree in Mechanical Engineering
• For Degree holder, minimum 5 years of experience in piping design. For Diploma holder, minimum 8 years of experience is required. For senior position, candidate must have at least 10 years of experience
• Must be a self-starter and be able to work with minimal supervision, make sound decisions, take independent action, and provide focused solutions to assigned projects
• Possess strong inter-personal and communication skills and be able to work well with people at all levels in the organization
• In-depth knowledge of piping design codes and standards (ASME, ANSI, PUB regulations)
• Must have advanced computer literacy in commonly usedsoftware applications such as Navisworks, Bentley View, AutoCAD, piping design & drafting tools and MS Office
• Experience in process plant (such as wastewater treatment plant, sludge incineration plant, etc.) is preferred