• Candidate must be able to read 2D and 3D drawings
• Candidate must be able to fabricate materials according to drawings
• Candidate must be a team player as well as a leader, he/she must be able to lead his team during major projects
• He must always keep a lookout for his colleagues with regards to safety issues etc

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

Job Scope

• Manage reputable clients account
• Demonstrate strong phone handling skills by actively listening and responding to clients with emotional intelligence.
• Swift handling of customer inquiries.
• Update details of customer inquiries, comments, and complaints in the database and action taken for verification and training purposes.
• Prompt follow-ups on customer interactions via email.
• Keeping Proof of Delivery (POD) records of customers and proper filing of documents.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.

Requirements

• Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent.
• Fluency in English and preferably Mandarin as well.
• Good knowledge of Microsoft applications (Excel, Word, etc)
• Experience working in a customer service focused environment
• Ability to multitask, prioritize, and manage time effectively
• Your unique personality! A great sense of humor is an advantage.
• Fresh graduates are welcome to apply!

What We Offer:

• Staff Health Benefits
• Opportunity to work with a myriad of brands from various industries. Our clients range from cult beauty brands to multinational technology companies whom you might just get to work closely with!
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Company scooters to move around the warehouse
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

Job responsibilities

• Independent worker and able to handle difficult cleaners
• Ensure all timesheet for all commercial sites are filled
• Ensure all site SOP are met accordingly to client's requirement
• Planning, executing and implementing new SOP to ensure cleaners are following
• Draft out timetable and duties for individual site cleaner to adhere
• Ensure smooth operations flow across all sites
• Site visit meeting with customer bi-annually to ensure customer satisfaction and gather client's feedback
• Ensure all stocks for the necessities are replenished at all time
• Maintain good relationships with clients
• To adhere to any adhoc jobs required by the company

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

About Us

Established over a hundred years ago, Takasago is a global leading company in the flavour and fragrance industry, having developed flavours and fragrances for some of the world’s most successful manufacturers of foods, beverages, fine fragrances, home, and personal care products.

For over 35 years, we have been a leading industrial producer of L-Menthol, using our core technology, asymmetric synthesis.
This technology enables us to produce unique, novel, and nature-identical aroma ingredients, and in addition, to manufacture pharmaceutical intermediates, functional materials, and other fine chemicals.

Takasago Group maintains offices, production sites, and R&D centers in twenty-seven countries and regions.

Responsibilities:

• Ensure organization meets/exceeds customers' expectations and complies with TIS internal sales
• Ensure Sales Service team provides a complete and timeliness resolution attending to query, resolve issues leading to positive outcomes for Sales in the Asia Pacific region with a total of 6 Sales Affiliates and 16 countries
• Data, Tools and system – Supporting Sales team in execution through the sufficiency and efficiency of Sales information and database management
• Improvement to the customer pricing process
• Establish guidelines/standards and conduct implementation processes meeting customer SOP's/requirements globally, particularly for MNA, RGN and JA accounts
• Drive successful deployment and adoption of modules for FR division and ensure data accuracy and completeness
• Oversee and providing guidance to Sales Service team
• Facilitate and coordinate for Sales teams in Asia Pacific region
• Reporting: Prepare and submit monthly sales report
• Team Management, coaching & training for Sales Service team
• Manage, upkeep and execute activities following the plans for each calendar year

Qualifications:

• Excellent organizational and time management skill
• Basic knowledge of process on PRE Sales, AFTER Sales activities and supply chain
• Excellent written and oral communication skill required
• Self-starter with an ability to identify areas for improvement
• Must possess an enthusiastic personality and foster a positive work environment
• Client-focused attitude – a customer advocate
• Must have exemplary follow up skills as well as the ability to solve problem between department and teams, internal and external customers and Affiliates in a fruitful way for both parties
• Good analytical skills to assess customer needs coupled with ability to problem solving cross-functional interfaces (R&D, QA, Operations, Supply chain and Sales)
• Goal and team driven, good motivator and facilitator to ensure that set targets are realized, show leadership and direction
• Good knowledge of international Trade practices in Asia Pacific Basic supply chain and/or international Trade knowledge
• Excellent in excel, word and power point skills
• At least 2 years of relevant experience

Interested candidates to apply directly via our career website @ https://takasago.csod.com/ux/ats/careersite/4/home/requisition/217?c=takasago

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

As an Associate Quality Engineer to be ensuring effective quality control, continuous improvement and in line with Zero Defects Philosophy to the end-to-end value chain.

Your main responsibilities:

• Benchmark quality control in production, to develop internal work processes and improvement handling to ensure quality assurance.
• Analyze process weakness and Quality performance data and work with internal departments (including external suppliers) on quality improvement plans.
• Create, review and update inspection SOPs, inspection checklist, control plan or special inspection instructions when needed.
• Coordinate with upstream and downstream process department/teams on quality related issues.
• Provide timely response to customers complaints including root cause analysis, facilitate containment, initiate improvements etc.
• Ensure that the department is readily prepared for internal and external quality audits.
• Initiate quality checks when needed and resolve system integrity wherever possible.
• Handle product recalls/delivery stops/rework processes to be taken place in the factory premises whenever the need arises in a timely and satisfactory manner.
• Administrator for documents relating to group standards and ensure timely implementation and awareness of relevant standards.
• Monitoring of engineering change management to ensure proper process handling from both internal and external suppliers.
• Organizing calibration for measuring tools
• To review the product warranty from the FAS and promote the improvement with the team.
• Ad-hoc duties where required.

Your Background:

• Degree/Diploma in Engineering or related field
• Minimum 2 years of working experience

Do you want to learn more?

This position is based in Singapore. If this interests you, please upload your CV/resume and cover letter today via our Careers portal.

We look forward to hearing from you.

Responsibilities

• Responsible for implementing ISP Algorithm into HW using Verilog, SystemVerilog and/or SystemC (High Level Synthesis)
• Verify Logic at ISP level and Digital System level
• Optimize Design for less gate count and low power consumption
• Drive ISP Design activities in close collaboration with ISP Algorithm Team

Requirements

• Minimum MSEE, or BSEE, or related/equivalent discipline
• Experience / knowledge in RTL, C/C++ programming and verification
• Strong debugging and problem-solving skills
• Good communication and interpersonal skills
• Result oriented and embrace change behaviours
• C++/SystemC knowledge with High Level Synthesis experience is a plus.
• Experience / knowledge in CMOS Image Sensor is a plus

Role: Quality Engineer (QE)

Position Overview:

The Quality Engineer is responsible for ensuring the quality of construction materials, processes, and workmanship throughout a project. This role involves QA/QC document developing; monitoring site quality control activities; monitoring compliance with standards; implementing quality assurance procedures to deliver projects that meet contract, client specifications, international standards and Singapore regulatory requirements. This role is essential to delivering high-quality, durable, and safe civil engineering projects while maintaining efficiency and minimizing risks.

Key Responsibilities:

1. Take part in developing QA procedures as per the required by project Quality Assurance Plan.

2. Develop and/or review QC report templates, checklists as per ITPs.

3. Take part in developing quality training materials as per project quality requirements, and technical specifications. Conduct quality training to subcontractors’ QC inspectors and site supervisors.

4. Conduct regular checks for site QC activities and QC report completion.

5. Take part in project internal quality audits in accordance with project audit procedure to ensure compliance with company ISO 9001 QMS, Singapore regulatory requirements. Identify non-conformities and work with project teams to implement corrective and preventive actions.

6. Take part in project external quality audits to subcontractors in accordance with project audit procedure to ensure compliance with subcontract, project specifications, codes, and Singapore regulatory requirements. Identify non-conformities and work with project teams to implement corrective and preventive actions.

7. Regularly monitor project KPIs, ensure out-of-target KPIs are identified and raised to applicable subcontractors for root cause analysis, at the meantime, report to QAQC manager.

8. Coordinate with discipline engineers, subcontractors, the client, third party inspectors to ensure project quality requirements are met.

Work Environment:

Ø Combination of office and on-site work.

Ø Working overtime may be required, and working at a fast pace.

Requirements for the role:

Ø Degree or Advanced Diploma in Civil Engineering or related engineering field.

Ø At least 6 years of relevant QE experience in Singapore.

Ø Experience in quality assurance (QA) and QA document developing.

Ø Experience in site quality control (QC) related inspection and tests.

Ø Experience in defects rectifications.

Ø Strong knowledge of construction materials, techniques, and standards (BS EN, SS, ASTM).

Ø Excellent problem-solving and analytical skills.

Ø Strong communication and interpersonal skills.

Ø Certification in Quality Management (e.g., ISO 9001) is a plus.

Job Description

• Co-ordination and supervision of M&E works
• Liaise with M&E Consultants
• Ascertain and make provision for all M&E and building services in collaboration with the project staff
• Monitor progress, quality of workmanship and compliance with authority requirements.
• Highlight and advise the project staff on the interfacing of M&E services and the building works
• Coordination with multiple parties not limiting to design consultants / engineers, clients’ project representatives, statutory / authority agencies etc. for the establishment of the design deliverables requirements for submission
• Review design deliverables together with the design consultants / engineers and ensure that it is in order for submission
• Attend to technical clarifications as and when required to address technical issues and establish method statements
• Project Management and sites supervision works.
• Able to coordinate with contractors and consultants for engineering issues and drawing plans.
• Perform all duties in accordance with company policies, processes, systems and procedures.

Job Requirements:

• Minimum 8 years of engineering experience with recognised Degree in relevant field
• At least 5 years of supervision experience of E&M work in the construction site for projects of similar scale, complexity and nature of work
• Candidate must have LTA/ MRT/ rail projects background

Job Responsibilites

• Prepare Master Program and update progress monthly.
• Prepare Progress forecast of rolling programs and update of resources.
• Resolve any instrumentation issues & recording.
• Coordinate with services department about diversion work and schedule.
• Ensure overall site progress are updated according to schedule.
• Prepare monthly progress report for client/consultants.
• Assist Project Manager in the preparation and submission of verified work done to Quantity Surveyor.
• Any other adhoc duties as assigned by management.

Job Requirements

• Possess a Degree Civil Engineering and above or equivalent.
• At least 5 years of experience in construction planning and programme coordination for railway projects.
• Computer literate with proficiency in planning software such as Microsoft Project, AutoCAD, P6 Primavera.
• Experience in LTA Projects will be advantage.
• Willing to be based at project site office and work 5.5 days

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Description

If you are engineering trained, independent, self motivated and good team player, come join us as a Sales & Application Engineer.

• The candidates should be engineering trained.
• He/she is to maintain good relationship with existing customers and develop new businesses for the sale of company products (e.g. pumps & spare parts).
• Knowledge of handling tender documents, technical documentation and manual would be an added advantage.
• Daily tasks includes the handling of RFQ, attending to technical queries, provide technical solutions etc.
• Travelling within the region may be required.

Requirements

• Minimum Certificate in Engineering.
• With or without relevant experience as training will be provided.
• Possess a valid class 2/3 license would be an added advantage.
• Good engineering knowledge and self-motivated.
• Able to work independently, yet a good team player with positive work attitude

Remarks : Well performed candidates may be selected for overseas training.

Job Description

The candidate will be responsible for designing and drafting the electrical and instrumentals systems of Ships and Offshore Platform independently. The candidate will interact with Clients, Classification and Statutory bodies and Vendors in the process of design. Candidate to be able to prepare the following drawings independently:

• Electrical Load
• Single Line Diagram
• Short-Circuit Calculation
• Lighting Arrangement
• Transformer Load Analysis
• Cable Estimation

Desired Profile

• Min 5 years’ experience of which at least 3 years should be in Marine Design.
• He/She should be conversant with Ship electrical system and classification rules and IEE.
• Skills in Excel, Electrical design software and CAD-tools is required.

Requirements

• Degree in Electrical Engineering
• Excellent Communication Skills
• Conversant in Design of Electrical and Hybrid Propulsion systems, including batteries, battery charging systems etc.

Responsible for the overall performance of the designated department / accounts, delivering consistent financial growth through sustainable business strategies and operational excellence in tandem with the growth strategy of the Company. As a top management representative of the Company, continuously build strategic client relationships (new and existing), drive a high performing and stable team and promote cross collaboration with other departments.

• 1) Shall ensure the daily operations of various sites assigned and liaise with clients on the requirements
• 2) Arrange for daily staff deployments to various sites and ensure company does not incur any liquidated damages on the projects
• 3) Rostering of monthly schedules
• 4) Coordinate with site in charge on backlog if any
• 5) Rectify on site issues with workers or clients upon receiving feedback
• 6) Reporting of daily attendance to head office and to submit and ensure timesheets are all in proper orders
• 7) Prepare monthly financial reports for various operations projects
• 8) Arrange for coverage in case of absence of staff and able to hands on in event of no coverage
• 9) Candidate must be independent and proactive to provide suggestions and solve problems with initiative
• 10) Candidate shall possess class 3 licence
• 11) Candidate shall respond to any business or projects assignment regardless of time in event of need

• Ensure standards for food quality and preparation
• Co-ordinate with logistics department for timely collection and delivery schedules
• prepare dally delivery list for frozen meats and others
• Manage all frozen meat delivery and assist to production and others
• Able to multi-tasks and dwork under pressure
• Able to handle heavy stuffs around 20-30kg
• Able to work long hours and work on weekend

QUALIFICATIONS

• Physically fit
• Able to work in cold environment
• Class 3 Licence
• Forklift Licence (if have is a plus point)

Role Description

This is a full-time on-site role for an Aftersales Manager at Terberg Zenith in Singapore. The Aftersales Manager will be responsible for ensuring customer satisfaction, managing aftersales services, contracts, utilizing analytical skills for problem-solving, and delivering high-quality customer service and sales support.

Qualifications

• Customer Satisfaction, Aftersales, and Customer Service skills

• Analytical Skills for problem-solving

• Experience in Sales support

• Excellent communication and interpersonal skills

• Ability to work effectively in a team environment

• Previous experience in a similar role in the waste management industry is a plus

• Bachelor's degree in Engineering or related field

Job Description:

• Develop a Non-Routine Lifting program and advise the Construction Manager accordingly.
• Develop specific Lift Plans.
• Liaise with the Engineering Department for engineering calculations and drawings as required to develop specific Lift Plans according to his Lifting program.
• Prepares procedure in coordination with vendors for internal shifting and load out operations.
• Wart management for project cargo loading and offloading operation active projects, load out operations by floating crane and Roll on load outs.
• Attend JSA meeting and client RA meeting for the assigned project and report to Section Head/Lifting Superintendent/Production Manager/GMO.
• Assist Engineer in preparing yard layout drawing for module location as per construction and load out sequence by confirmed projects and assisting tender department in lifting and load out feasibility check.
• Raise purchase requisition for the project required consumable and hardware items & sub-contractor works.
• Liaise with Lifting / Rigging Superintendent on a day-to-day basis for work progress.
• Liaise with client representatives, classification society surveyors and others to comply with inspection requirements.
• Resolve any technical problems or issues faced at the work site
• Ensuring that the ground conditions are safe for any lifting operation to be performed by mobile cranes

Job Requirements:

• At least 8 years of experience as a lifting supervisor.
• Experience and knowledge in heavy lifting.
• Obtained Lifting Supervisors Safety Course and Work-At-Height Certificate