As a BI Engineer, you will play a critical role in developing and maintaining the MicroStrategy setup within the overall Data Platform.

Your responsibilities will include:

• Collaborating with clients to gather and understand business requirements.
• Designing, developing, and optimizing extract, transform, and load (ETL) pipelines to support data flow and analytics.
• Implementing and maintaining robust MicroStrategy solutions for business intelligence needs.
• Performing data modelling to ensure efficient and scalable data architecture.
• Troubleshooting and resolving issues within the MicroStrategy setup.

Requirements:

• Degree in Computer Science, Information Technology, or any related field.
• At least 4 years of experience in designing, implementing, and managing MicroStrategy solutions.
• Proven experience in building and optimizing ETL processes.
• Comprehensive knowledge of data modelling techniques and methodologies.
• In-depth knowledge and experience with MicroStrategy (MSTR) tools and features.
• Excellent problem-solving skills and ability to address complex BI challenges.
• Effective communication skills to liaise with stakeholders and team members.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job scopes

• Implement a security architecture blueprint (from devsecops, application, infrastructure, operational security, for applications to interact with.
• Define the process, provisioning, interfaces, provide recommendations.
• Securing at scale enterprise BigData Architectures with role-based access controls, DLP tools, monitoring tools to ensure proper data usage & reporting & prevention activities.
• Engage and execute Security Vulnerability Scanning activities ( HCR/NVA/Pen Test/ SAST/DAST activities etc) & resolve findings.
• Familiar with operational security processes
  o OS level patching
  o Application-level patching
  o Operational housekeeping and archival.
  o Server and application hardening procedure & steps
  o IM8 policy

Job requirement

• Bachelor’s degree in Computer science or equivalent
• Minimum 5+ years of experience as a Security Solution Architect
• Familiar with implementing HSM, EDRs, DLP , enterprise antivirus product implementation & operationalization.
• Familiar with container orchestration security (either OpenShift/CloudFoundation/Kubernetes), Securing containers, monitoring traffic. Container repository security, secure images.
• Must have a specialization in 1-2 areas of Cyber domains such as Identity Access Management, Cloud Security, Container orchestration platform security with a broad understanding of other areas.
• Familiar with Gov standard of security posture including planning and running SSAT, Security Compliance Check, Security Vulnerability Scanning, DAST & SAST.
• Work with cloud security tools & environment.
• Good to have experience with Thales CipherTrust & HSM., DigitalGuardian DLP Product Suite, vmWare CarbonBlack EDR, TrendMicro DeepSecurity Product Suite, Tenable Nessus, Burp Suite Enterprise
• Must have CISSP/CCSP/CCSK certification or its equivalent

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

Job Responsibilities

• Maintaining hardware, software, and networks by conducting regular maintenance and updates, including regular backups and upgrades
• Work closely with project team on monthly security related audit and assist Project Manager of necessary reporting.
• Diagnosing and troubleshooting system issues, collaborating with cross-functional teams to minimise downtime and improve system reliability.
• Identifying and resolving network, connectivity, and server issues.
• Upgrading firmware, software, and outdated hardware systems.
• Creating user documents and providing training on new computer systems. Preparing technical documents, such as error and maintenance reports.
• Working with the Application development team for the system integration, configuration and help to diagnose issues.
• Providing technical support to users and resolving technical errors.
• Performs other related duties as assigned.

Requirements

• A Bachelor's degree or diploma in computer science, information systems, software engineering, computer engineering, or electrical engineering.
• Experience in installing, configuring, and troubleshooting UNIX-based systems.
• Knowledge of network protocols and services.
• Experience with scripting languages and automation tools.
• Proficiency in Linux, Windows, and Mac OS.
• Knowledge of coding and scripting.
• Cloud experience, especially in AWS (Amazon Web Service).

Responsibilities:

Software Technical Services:

1. System software maintenance: Routine maintenance, installation, upgrades of Windows operating systems; using guides and configuration services,and system image creation and maintenance；
2. Application Software Services：OFFICE series software; IE series software and other business software systems installation, maintenance, and upgrades；
3. User Guidance Services：Resolve client issues with commonly used software operation, hardware problems encountered, and provide basic training；
4. Virus Protection Maintenance：Installation of antivirus software, updates for antivirus databases, and removal of viruses from client terminals；

Hardware Maintenance Content

1. Hardware installation, debugging, network configuration, peripheral installation, and driver installation；
2. Detection, localization, and troubleshooting of hardware faults；
3. Providing hardware repair and delivery services；
4. Ensuring stable operation of hardware (hard drives, motherboards, memory, etc.) through routine maintenance to extend hardware lifespan；
5. Providing irregular guidance and training on hardware usage, software operation, and internet use based on customer needs and actual conditions to enhance customers’ computer skills and efficiency；
6. Assisting in the numbering and registration of existing equipment, and compiling statistics on maintenance rates and costs；

Network Issues

1. Terminal network connections；
2. Terminal network troubleshooting；
3. Network connections and troubleshooting from switches to terminals；

Helpdesk Service Content

1. Handle tickets assigned by the Call Center and complete them on time；
2. Address other Helpdesk tasks as per the client’s work arrangements；

Basic Requirements

1. Physically healthy and passed health examinations；
2. Familiar with various Windows operating systems and computer hardware (desktop computers, laptops, etc.)；
3. Familiar with general network hardware and capable of performing basic troubleshooting and configuration tasks；
4. Familiar with the configuration of various application software；
5. Possess a college diploma or bachelor’s degree in computer science or a related field, with one to two years of relevant work experience.
6. Good customer communication skills and the ability to plan and organize work.

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their

ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Providing technical consultancy advice relating to system design and configuration.
• Implement system infra expansion design and configuration Monitor System Performance.
• Assisting the customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving system incident/ problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Operation/ Project Manager.
• Applying operating system updates, patches, and configuration changes.
• Maintaining the configuration of the system.
• Liaising with OEM/Vendor/subcontractor for technical support.

Requirements:

• At least 2 – 3 years’ onsite Systems Engineer experience
• Good understanding of Infra system design
• Excellent communication skills with customers
• Keen sense of urgency for service performance issues
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Assistant Engineer (Project Management )

Summary:

• Equipment set up for various systems, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science , Electrical / Electronic / Mechanical / Mechatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Must have at least 1 year experience in handling cable wiring / electrical project

• Good working attitude and self-motivated

Mon to Fri 9am to 6pm

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their

ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Providing technical consultancy advice relating to system design and configuration.
• Implement system infra expansion design and configuration Monitor System Performance.
• Assisting the customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving system incident/ problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Operation/ Project Manager.
• Applying operating system updates, patches, and configuration changes.
• Maintaining the configuration of the system.
• Liaising with OEM/Vendor/subcontractor for technical support.

Requirements:

• At least 2 – 3 years’ onsite Systems Engineer experience
• Good understanding of Infra system design
• Excellent communication skills with customers
• Keen sense of urgency for service performance issues
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Working hours: Part-time

3~4 days 8hrs/day, 8:30am to 5:30pm

KEY RESPONSIBILITIES

The Project Proposal Engineer plays a pivotal role in achieving project objectives within defined time and cost frameworks while ensuring full delivery scope and quality. This position involves a combination of technical expertise, project management, and customer-focused activities to support and drive sales. As a crucial link between the technical and commercial aspects of projects, the Project Proposal Engineer ensures customer satisfaction and successful handover to the Project Execution team.

Key Responsibilities

Collaborative Sales Approach

 Partner closely with all stakeholders to serve customers effectively and meet team sales targets.

Proposal & Quotation Preparation

 Analyze requests for proposals to understand project scope, technical requirements and customer expectations.

 Identify potential risks and propose mitigation strategies in proposals.

 Ensure proposals adhere to industry standards and compliance regulations.

 Utilize CEP and SAP systems to prepare accurate costings, quotations, and proposals for company’s products, services, and third-party packages.

 Terms & condition (T&C) review & negotiation

Customer Engagement and Technical Assistance

 Summarize customer specifications and create a Deviation/Clarification list.

 Participate in technical clarification meetings with customers, clarifying company’s proposed deviations.

 Handle inquiries via various communication channels, provide technical assistance and advice, follow up on quotations, negotiate terms, close orders, and maintain customer relationships.

Cross-Department Coordination

 Work with Sales teams, Service, Finance and Supply Chain departments to gather necessary input for quotations and proposals.

Order Processing and Verification

 Verify customer Purchase Orders, convert quotations into sales orders, and process orders using the SAP system.

Customer Service and Problem Resolution

 Deliver exceptional customer service, build strong relationships, resolve problems, and address complaints effectively.

Additional Responsibilities

 Perform any other tasks required by the Company to support its business strategy.

KEY REQUIREMENTS

 Diploma or Degree in Control/Electrical/Mechanical Engineering or equivalent

 At least 3 years’ experience in Instrumentation and Automation/Control Engineering

 Relevant Technical knowledge (Would be an advantage)

 Proven track records and experience with project proposal

 Enthusiastic, dynamic, and customer-oriented personality

 Systematic and meticulous

 Strong ability to work effectively within a team environment.

 Ability to handle multiple tasks simultaneously and prioritize effectively.

 Excellent communication skills, both written and verbal.

KEY COMPETENCIES

 Strong project management skills (PMP certification would be an advantage)

 Technical knowledge

 Effective communication and interpersonal skills

 Self-Motivated and Independent

 Strong problem-solving and decision-making abilities

 Customer-focused with a commitment to quality and satisfaction

Job Scopes:

• Responsible for deployment, change, issues triage and infra management of overseas games and relevant components and system, such as game monitor system, login services.
• Responsible for monitoring and dash-boarding for game observability, and ensure the game is reliable, scalable and secure
• Understand the game architecture, analyze, evaluate and respond to potential risks, such as: Hidden troubles , performance bottlenecks,
• Responsible for daily communication and coordination between various teams

Skills Essential:

• Bachelor’s degree or above in Computer Science or comparable field
• More than 3 years of operations experience in Linux and windows operating system
• Excellent communication skills, learning skills, problem analysis and solving skills.
• Have a high sense of responsibility and teamwork spirit
• Accept night shift when needed

Desirable:

• Proficiency in scripting programming such as Bash, Python, sql is a plus
• Experience with worldwide online game live operations is a plus

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Software Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Design solutions that meet functional requirements.
• Develop end-to-end specifications for solution components.
• Perform testing and implementation of the solution.
• Participate in impact analysis of encountered issues.
• Contribute to continuous improvement of software development best practices in the areas of coding tools, languages and APIs, as well as software design and development processes.

Participate in UX activities such as:

• Conduct user research/interviews
• Develop user stories, storyboards to articulate current and future concepts
• Create wireframes, detailed visual mock ups and interactive prototypes
• Create style guides and digital assets for production

Requirements:

• At least 2 – 3 years’ Software Engineer experience, with strong expertise in at least of the following languages: Java, JavaScript, Python, C#, .Net.
• Good understanding of software development lifecycle processes
• Proficiency in Web Technologies such as HTML, CSS
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Job Scopes:

• Responsible for deployment, change, issues triage and infra management of overseas games and relevant components and system, such as game monitor system, login services.
• Responsible for monitoring and dash-boarding for game observability, and ensure the game is reliable, scalable and secure
• Understand the game architecture, analyze, evaluate and respond to potential risks, such as: Hidden troubles , performance bottlenecks,
• Responsible for daily communication and coordination between various teams

Skills Essential:

• Bachelor’s degree or above in Computer Science or comparable field
• More than 3 years of operations experience in Linux and windows operating system
• Excellent communication skills, learning skills, problem analysis and solving skills.
• Have a high sense of responsibility and teamwork spirit
• Accept night shift when needed

Desirable:

• Proficiency in scripting programming such as Bash, Python, sql is a plus
• Experience with worldwide online game live operations is a plus

TRANSCOMOS ZERO is currently searching for a passionate and dedicated IT Security / Operations Engineer who is proficient in Japanese to add value to our vibrant Operations Team.

Role Objectives:

The successful candidate will be a crucial part of our team, using their expertise in IT security to manage and maintain systems for not only our company but also our group companies.

The role is not limited to security support but includes account management and technical support for clients and vendors.

With a strong grasp of our cloud-based infrastructure tools, the candidate will be fundamental in providing continuous technical support to clients and internal teams within the APAC region.

Key Responsibilities:

- Implement and maintain security configuration across our IT infrastructure (including M365, Google Workspaces, ClickUp, Bitbucket, and etc.)

- Guide IT managers of the group companies per the headquarters' directive.

- Effectively manage and analyze system logs on an ongoing basis.

- Remain updated about the latest security vulnerabilities and take immediate action if necessary.

- Collaborate with internal and external parties to ensure secure, smooth operations.

- Handle client inquiries about our proprietary applications.

- Automate redundant tasks using programming language skills.

- Regularly monitor and maintain system metrics dashboard and alerts.

- Educate colleagues and enhance company documentation about our IT infrastructure.

- Collaborate closely with the Tech department at Japan HQ.

Desired Skills and Experience:

- At least 5 years of extensive experience in IT-related fields.

- Proficient reading and writing skills in Japanese.

- Exceptionally good communication and interpersonal skills.

- Clear knowledge of AWS, Azure(Entra), and/or GCP Services, relating to software development.

- Strong ability to configure SIEM and Power BI tools.

- In-depth familiarization with account management and data security.

- Experience in creating, monitoring and responding to security events.

Preferred Qualifications:

- Proficiency in additional languages such as Chinese, Malay, or Thai.

- Proven experience with Cyber Incident Response Plan (CIRP).

- Expertise in vulnerability management, penetration testing, and implementing security incident response processes.

- Extensive experience in developing, implementing, and maintaining security policies.

- Knowledge of network security design and implementation.

- Experience in using vulnerability scanning tools and security tools.

- Proven record of enhancing cloud security through policy implementation and monitoring.

- Experience in promoting social engineering and phishing countermeasures.

- Ability to provide in-house security training.

- Professional security-related certifications such as CISSP, CISM, CEH are highly desirable.

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Software Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Design solutions that meet functional requirements.
• Develop end-to-end specifications for solution components.
• Perform testing and implementation of the solution.
• Participate in impact analysis of encountered issues.
• Contribute to continuous improvement of software development best practices in the areas of coding tools, languages and APIs, as well as software design and development processes.

Participate in UX activities such as:

• Conduct user research/interviews
• Develop user stories, storyboards to articulate current and future concepts
• Create wireframes, detailed visual mock ups and interactive prototypes
• Create style guides and digital assets for production

Requirements:

• At least 2 – 3 years’ Software Engineer experience, with strong expertise in at least of the following languages: Java, JavaScript, Python, C#, .Net.
• Good understanding of software development lifecycle processes
• Proficiency in Web Technologies such as HTML, CSS
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Education / Experience:

•  Diploma/Degree in Computer Engineering/Computer Science/Information Technology or related technical discipline
•  Preferably 1 - 4 years' of working experience in related fields.
• Preferably with Database Administrator experience

Job Description:

•  Be part of a team to build and maintain data systems or pipelines.
•  Perform setup, installation, configuration, troubleshooting and/or upgrade for COTS products.
•  Develop or implement ways to improve data warehouses, data lakes or equivalent platforms.
•  Involve in the creation of documentations e.g. design documents, troubleshooting guides etc.

Skill Sets:

•  Knowledge and/or experience in data management or data engineering
•  Experience with Linux commands and shell script
•  Knowledge and/or experience in relational (including SQL) or NoSQL database (e.g. document, graph)

 Knowledge and/or experience in one or more of the following will be an advantage:

o Data / Search / Automation platforms such as Hadoop, Elasticsearch, Ansible respectively

o Data integration tools such as Talend, DataStage, Denodo

o Programming languages such as Python, Spark

o Microsoft Azure Cloud services such as Azure Data Factory, Azure Synapse Analytics

o Analytics platforms such as Databricks, Dataiku, Data Robot

 Good problem-solving skills

 Able to work independently and as a team

Location: North

Working hours: Mon - Friday 10am - 7pm

Duties:

• Assit walk-in enquires
• Provide good customer service experince

Requirement:

• Able to commit 3-6 month minimum

Interested applicants please WhatsApp to Wa.me/6590100921

Toh Jun Xian

Senior Consultant

R1879771

Revup Proservices Pte Ltd

EA.24C2366

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

Assistant Engineer (Project Management )

Summary:

• Equipment set up for various systems, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science , Electrical / Electronic / Mechanical / Mechatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Must have at least 1 year experience in handling cable wiring / electrical project

• Good working attitude and self-motivated

Mon to Fri 9am to 6pm

Position Overview:

We are looking for a proactive and customer-oriented Customer Service Associate to join our team. The successful candidate will be responsible for providing excellent customer support through live chat and email channels, assisting users with inquiries, resolving issues, and ensuring customer satisfaction. This role requires strong communication skills, problem-solving abilities, and a passion for the cryptocurrency industry.

Key Responsibilities:

1. Live Chat & Email Support: Respond to customer inquiries, resolve account-related issues, and provide technical assistance.
2. Dispute Resolution: Handle escalated issues, ensuring timely resolutions and follow-ups.
3. Account Management: Assist with account verification (KYC), security practices, and transaction issues.
4. Compliance & Security: Ensure adherence to company policies and guide customers on secure trading practices.
5. Feedback & Reporting: Collect customer feedback and provide insights to improve services.

Requirements:

• Diploma/Degree in any discipline
• Minimum 1 to 2 years of experience in a customer service role.
• Entry Level Candidates are welcome
• Candidates with no prior experience in cryptocurrency are also welcome to apply, as training will be provided.
• Strong communication, problem-solving, and multitasking skills.
• Fluency in English in communication and writing in order to liaise with English-speaking clients, multilingual capability is a big plus
• Fluency in Mandarin in communication and writing in order to liaise with Mandarin-speaking clients, management and support staff, is preferable
• Willing to work in rotating shifts, including weekends and public holidays.

Location: Parkway Parade

Basic + Performance Bonus

Main Responsibilities

• To take orders and serve
• Monitor the quality and quantity of all food and beverage items served
• Provide a courteous and professional service at all times
• Maintain high standards of sanitation and cleanliness
• Has shift responsibilities and is accountable to all superiors for the smooth running of the section/area designated
• To attend roll call
• Attend all training assigned by Training Department, Human Resource or the Manager
• Adhere to the operations and procedures and suggest improvements to the superiors

Requirement

• Hygiene cert
• Positive, team-oriented, approachable

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Responsibilities:

• Develop and implement comprehensive test plans and test cases.
• Conduct manual and automated testing to ensure the functionality, performance, and security of software products.
• Identify, document, and track software defects, and work closely with the development and product team to resolve issues.
• Perform regression testing to ensure the stability of software releases
• Collaborate with the development and product team to understand system requirements hence designing and executing effective test strategies.
• Stay updated on industry best practices and emerging trends in software testing.
• Participate in the continuous improvement of the testing process and contribute to the overall quality of the software development lifecycle.

Requirements:

• More than 1 year of experience in Web and App testing.
• Minimum Diplomain in Computer Science, IS, or IT is preferred.
• Familiar with software development workflow, and basic methods of Web\Mobile App testing and procedures.
• Familiar with the Web\Mobile App use case design and writing test documents.
• Strong ability to withstand pressure, multi-project testing, be proactive and have a good sense of responsibility, and assist in the development with the ability to analyze and locate bugs.
• Demonstrate a good sense of product ownership and actively contribute ideas to enhance workflows, proactively seeking opportunities to improve product and workflow quality.
• Familiar with commonly used testing tools, such as Jira,Postman,Monkey,Flidler, Appscan, Selenium, and other tools are preferred.
• Test experience in the fields of performance, security, white/black box testing, and automated testing is preferred.
• Familiarity with financial business and blockchain is preferred.
• Software development experience is preferred.
• Familiar with one or more scripting languages, and have certain R&D capabilities are preferred.
• Capabilities to design and set up automated testing is a huge plus.

ALTEN Group is a world leader in Engineering and Technology consulting services providing outsourced Engineering, R&D, and IT Services for different industries such as Transportation, Defence, Energy and Security with 55,000 engineers in nearly 35 countries. ANOTECH is the subsidiary of the Group delivering ALTEN's Engineering Services in Singapore.

As a Senior Software Engineer, you will be equipped with good technical skills in designing, developing and maintaining computer software to apply the principles of software engineering.

Responsibilities:

· Be part of the project team to build innovative Security solutions for Homeland Security, Smart Cities and Critical Infrastructures.

· Be responsible for the technical/solution designs, code development, and component test execution to demonstrate alignment to the product/functional specification of the solution.

· Collaborate with product/solution architects to create, implement and maintain the product/solution development roadmap.

· Ensure all work adheres to Thales software development methodologies and processes

· Thoroughly document design to ensure the usability, supportability and maintainability of the developed

· Provide strong and timely support to IVVQ team and Site deployment

Requirements:

· 5+ years of hands-on experience and expert knowledge of full web application development lifecycle of scalable micro-services-based architectures; including tools, best practices, continuous deployment, dependency/complexity management, scale/performance tuning, monitoring, resiliency, etc.

· Strong knowledge of architectural styles and design patterns

· Experience in SCRUM/Agile software development methodologies

· Proficiency in any of the following language/framework: Java, Spring boot, C#, .Net Core

· Proficiency in HTML5/CSS, JavaScript, Angular

· Working experience with relational database, e.g. PostgresDB, MS SQL Server

· Working experience with ClickHouse is good-to-have

· Working experience with Apache Nifi is good-to-have

· Good knowledge of container orchestration systems (e.g. Kubernetes, Docker Swarm, AWS ECS, etc)

· Experience with virtualization and container and knowledge about Dockers and Kubernetes

· Experience with test automation tools and framework for web application

· Experience with setting up continuous integration (e.g. GitLab CI)

Job Responsibilities:

• Provide Technical Support for Products.
• Responsible for the day-to-day planning, management and control of multiple projects.
• Maintain coordination with customers regarding technical matters and developments.
• Created numerous solutions while in the field, using local resources to resolve problems adapted or implemented by engineering.
• Developed a consistent track record for the resolution of escalated customer service issues not resolved by other FSTs.
• Consistently exceeded inventory management matrix goals for personal and team inventory.
• Complete On-Site Diagnostics and Service Calls.
• When issues cannot be resolved over the phone, service technicians respond to issues in person. They discuss problems with clients, perform diagnostic tests on equipment or computer systems, work to resolve problems and ensure that products are working properly.
• Perform Preventative Maintenance.

Requirements:

• A Diploma/vocational training certificate in engineering is the main requirement (Electrical & Electronic or Mechanical Engineering).

• Working experience ranging from 2-5 years

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Sales Administration / Support

• Process Customers’ Purchase Orders by raising Customer Order Processing (COP) forms and performing stock reservations.
• To raise and issue purchase requisition of equipment, spare parts, and accessories required for projects and ad-hoc orders and submit for approval.
• Correspond with customers, manufacturers, vendors and suppliers via email/phone for shipment status.
• Responsible for expediting the receivables and deliverables of ordered goods and identifying ordered equipment to prepare material take-off schedule for orders.
• Coordinate, liaise, and work with the Warehouse and Logistics Department to ensure that goods are packed and delivered on time to customers.
• Attend to customer inquiries (via phone/email) for prices and stock positions or customer complaints (e.g., invoice disputes) and ensure necessary actions are taken and followed through.
• Assist Sales Manager(s) / Assistant Sales Manager(s) in drafting proposals and quotations to customers.
• Assist Sales Manager(s) / Assistant Sales Manager(s) collating multiple variations for projects for price negotiation with customer(s).
• Ensure that all filings are in order.
• Perform other ad-hoc duties as assigned by the Head of Sales / Sales Manager(s) / Assistant Sales Manager(s).

Marketing Communication

• Assist Sales Manager(s) / Assistant Sales Manager(s) in organising and/or coordinating events e.g. Trade exhibitions, road shows, new product seminars, etc
• Assist Sales Manager(s) / Assistant Sales Manager(s) in organising and/or coordinating internal events, eg. Dealer meetings.
• Prepare and organise marketing collaterals.
• In charge of maintaining and ensuring the Company’s website content is current and up to date.
• Assist Sales Manager(s) / Assistant Sales Manager(s) to liaise with partners of trade magazines and media agencies.

Requirements:

• Proficient in Microsoft Office applications (Excel, Word, Outlook and PowerPoint).
• Experienced in ERP, preferably NetSuite, will be advantageous.
• Navigation communication product knowledge preferred.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431