Requirements:

· Hands-on experiences in installation, maintenance, troubleshooting and/or repairs in air-con systems or other machines electrical and mechanical diagnostic skills.

· Possess valid Singapore class 3 driving licence is an added advantage.

· Able to converse in English and interpersonal skills.

· Working location: Singapore island wide

· Working hours: Monday to Friday (9am to 5:30pm)

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Excellent technical exposure in the scientific/biopharmaceutical industry
• Fixed Monthly Transport Allowance

RESPONSIBILITIES

• Provide comprehensive range of technical after-sales service support, installation, commissioning and repair plus preventive maintenance plans for scientific and/or biopharmaceutical equipment;
• Provide technical consultation to customers; with a focus on the refrigeration system;
• Respond to customers’ requests by troubleshooting problems and taking corrective actions within targeted timeline;
• Prepare service reports.

REQUIREMENTS

• ITE/Higher NITEC/Diploma/Degree in Electronics, Electrical, Mechanical Engineering or equivalent
• Minimum 3 years of relevant technical work experience in service/ maintenance;
• Ideally process experience in similar industry (scientific/biopharmaceutical);
• Understanding of refrigeration system as focus;
• Excellent communication and interpersonal skills;
• Able to work independently and a team player;
• Self-motivated, results-oriented individual with good business acumen;
• Valid Class 3 driving license and personal vehicle will be an added advantage

RESPONSIBILITIES

• Lead a small team of Service Engineers in the provisioin of comprehensive range of technical after-sales service support, installation, commissioning and repair plus preventive maintenance plans for laboratory/ hospital infrastructures or research/ analytical equipment in the medical imaging industry;
• Provide technical consultation to customers;
• Respond to customers’ requests by troubleshooting problems and taking corrective actions within targeted timeline;
• Prepare service reports.

REQUIREMENTS

• Degree in Electronics, Electrical, Mechanical Engineering or equivalent
• Minimum 6 years of relevant technical work experience in service/ maintenance;
• Possess people management and technical experience in similar industry;
• Excellent communication and interpersonal skills
• Charismatic leader with ability to work independently and as a team player;
• Self-motivated, results-oriented individual with good business acumen;
• Valid Class 3 driving license and personal vehicle will be an added advantage

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Excellent technical exposure in the scientific and medical industry
• Fixed Transport Allowance

Key Responsibilities:

• Responsible for MEP Design, taking off BOQ, sourcing the quotation and prepare quotation.
• Lead the development and submission of high-quality M&E tenders, ensuring compliance with all client requirements and deadlines.
• Attend site visit for tender briefing.
• Interpretation of tender specifications, client requirement, drawings and any other relevant documents; not limited to Project Presentation, Schedule of Rates, Technical Data, Risk Assessment, Bill of Quantity and documents needed for Tender Submissions.
• Understand how to do MEP design to comply with Singapore Standard
• Liaise with suppliers and contractors to get proposals/quotations and carry out evaluation
• Able to assist client for Value Engineering
• Conversant with Singapore building codes and regulations
• Demonstrate effective communication and consultative skills
• Strong in communication skills and a team player
• Provide guidance and support to project teams in the implementation of successful M&E practices.
• Ensure adherence to company policies and procedures throughout the tender process.

Job Requirements:

• Preferably hold a Diploma or Degree in Electrical Engineering
• At least 2 years of relevant working experience in Interior Fitting Out M&E Works
• Preferably have knowledge on how to prepare M&E technical design, technical write-up, prepare tender specifications and presentation slide for tender interviews
• MUST understand the process of tender preparation and submission
• MUST have experience in project costing and estimating
• MUST know BCA Green Mark Requirement
• Strong in Tender Presentation Skill
• Highly self-motivated, good working attitude with high level of professionalism & integrity
• Well-versed in MS offices tools i.e. Words, Excel and PowerPoint
• Strong understanding of M&E methodologies and best practices.
• Excellent written and verbal communication skills.
• Requires travelling to various worksites in Singapore
• Requires to perform night work/weekends when need arises
• Candidates with more experience may be considered for a senior role.
• This position is only open to Singapore citizens and Permanent Residents.

Job Responsibilities

• Welcome guest in a warm and friendly manner.
• To upsell the different types of pastries and bread in the outlet.
• To provide excellent customer satisfaction through exceeding expectations of guests.
• Upsell promotional items.
• Perform day to day pre-opening and closing activities as per SOPs.
• To adhere to service SOPs.
• Ensure that food hygiene and safety standards are maintain and comply.
• Maintain day to day outlet cleanliness.
• Perform general housekeeping and equipment maintenance duties.
• Report on time, in proper uniform and grooming standard.
• Work together with other team members to provide good quality service.
• Assist in dishwashing duties as and when required.
• Execute any other duties as assigned.

Education

• Min. GCE “N”/ “O” Level, customer service certificate or any related fields.

Experience

• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B.
• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment.

Working Hours

• 5 days work week, 730am to 530pm.

We are a leading freight forwarding Company with worldwide operation.

Vacancy for Customer Service .

• Liaise with client, shipping line, co-loaders and overseas agents.

• Attend to any incoming calls or enquiry

• Knowledge of singapore customs Tradeweb/tradepallete software

• Any other ad-hoc assignment as and when required

• Team Player with positive mindset & cheerful disposition

• Good communication skill

• Min 1 year's experience in freight forwarding industry

Roles & Responsibilities

· Handle daily operation.

· Cashiering Duties

· Prepare and cook menu items.

. Wash and maintain the good condition of kitchen equipment

· Inspect and ensure kitchen area is clean and meet hygiene standards

. Manage inventory

. Liaise with vendor

. Overall in-charge of staff and operation.

. Ensure adequate service is provided to the consumer

Job Requirement:

· Have at least 1 year of experience in the foodservice sector

. Have prior experience in mass ordering

. Able to follow recipes to create food as instructed

· Excellent leadership and decision-making skills.

· Team player

. Able to within long working hours

· Required to work 6 days a week.

· Able to work on public holidays.

· Able to work on off day if needed.

· Achieve the Digital Business targets for both connectivity and revenue.

· Support the development of the Portfolio, New Installation, Modernisation, Repairs Sales, and Fulfilment Teams to strengthen their knowledge and capabilities of Digital services / products.

· Prepare and maintain a sales opportunity and forecast database for monthly reporting purposes.

· Liaise with Schindler Supply Chain and Group IoEE Technical to ensure inventories and sales targets are aligned.

· Active involvement with Internet of Elevator and Escalator (IoEE) communications and networking to ensure SLS is up to date with latest developments with products and solutions.

· Develop a series of real-life case studies of digital services and solutions to support the sales organisation.

· Arrange for customer presentations and demonstrations of digital services.

· Prepare quotations to support the respective Business Unit Sales teams.

· Identify & Share Schindler Best Demonstrated Practices worldwide.

· Engage and maintain strong relationships with Internal and External stakeholders to foster the acceleration and growth of digital business (especially connectivity)

· Identify new opportunities for growth with digital Services and work with Schindler JSG and Group

· Follow up with customers post purchase of digital services and solutions to ensure they are familiar with the tool and fully utilise.

· Manage Technical Operations Centre including

-Schindler callback centre for Schindler Singapore (SLS)

-JSG EI initiatives assignment

-SLS strategic EI initiatives implementation

-EI business KPI reporting and follow up

-Key account management initiatives

-Other EI business opportunity development and assignment

Job Responsibilities

• Management of daily operations.
• Monitor and review Ops/vendor performance to enhance customer experience. Example, daily meeting with ops/vendors to review results and work on improvement plan.
• Organizing, attending and participating in stakeholder meetings.
• Create regular or ad-hoc reporting based on business requirements. Keep track of resolution, action plans and status update.
• Documenting and following up on important actions and decisions from meetings.
• Recording Minutes of Meeting and disseminate to desired stakeholders.
• Review existing processes and work with process team and vendors to enhance processes for better customer experience.
• Preparing and documenting of Standard Operation Procedures.
• Identify and enhance efficiencies to improve on the operations and customer’s experience such as reporting
• Training and briefing the staffs on any changes of SOPs.
• Undertaking project tasks as required.
• Ensuring projects adhere to frameworks and all documentation is maintain appropriately for each project.
• Chair and facilitate meetings where appropriate and distribute minutes to all project team members.

Requirements

• Minimum of 3 years relevant working experiences with tertiary qualification.
• Exceptional verbal, written and presentation skills.
• Ability to work effectively both independently and as part of a team.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Knowledge file management, transcription, and other administrative procedures.
• Ability to work on tight deadlines and meet deadlines.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Able to communicate with Chinese-speaking guests
• Willing to do regular night shifts and will be entitled to night shift allowance.
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 15 Feb 2025.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 8 Feb 2025.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Description

. Handling of customer LCL / FCL bookings and handle nomination accounts

. Coordinate and arrange Import / Export shipment delivery

. Closing / Finalizing of job files

. Handle customers’ enquiries

. Liase with customers’ and internal department to

execute customers’ instruction

Requirement

. Minimum GCE ‘O’ Level

. Good interpersonal and able to interact with all level

. Prefer 1-2 years experience in freight forwarding & consolidation

Responsibilities:

Training

• Provide regular training and guidance to the operations team on quality standards and best practices.
• Foster strong learning partnership with stakeholders by supporting stakeholders learning needs with departments' learning strategies.
• Initiate discussions with stakeholders on learning needs analysis and design training programs aligned with departments' learning strategies and organizational goals and objectives.
• Lead the curation of training materials including online resources and external training programmes.
• Lead learning partnership discussions within inter-team based on collated post training evaluation and feedback.
• Document learning resulting from use of the knowledge management systems, report activities and capture information in a systematic manner.

Quality Assurance

• Monitor and evaluate the quality of different service channels, to ensure compliance with organizational standards and guidelines.
• Conduct regular audits, prepare quality reports, and recommend improvements to enhance efficiency and customer satisfaction.
• Develop and maintain quality control policies, training materials, and operational documentation.
• Collaborate with the operations team to identify root causes of process inefficiencies and implement corrective actions.
• Participate in new and improvement initiatives for the contact centre, to deliver above beyond service standards.

Data Analysis

• Analyze evaluation data to identify trends, recurring issues, and performance gaps. Use insights to create targeted reports that highlight areas needing improvement.
• Go beyond surface-level issues by investigating root causes, helping departments understand underlying factors contributing to quality gaps.
• Work closely with the operations team to share analysis results, co-develop relevant training content, and align on measurable goals for improvement.
• Establish initiatives for continuous improvement, supporting a cycle of feedback, action, and reassessment. Develop action plans and follow up with departments on progress.
• Gather additional feedback from TMs and Customer Satisfaction Surveys where feasible, and integrate findings into the quality assurance analysis.
• Conduct regular meetings with the management and operations team to discuss findings, track improvement efforts, and refine the focus for future evaluations.
• Develop a dashboard or regular report system that provides business units with easy access to quality metrics, trends, and improvement status.

Requirements:

• Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and strong analytical skills.
• Excellent verbal and written communication skills with an ability to convey data insights in a clear and actionable manner is a plus.
• Strong collaboration skills, with experience working with training or operational teams.
• Demonstrated ability to set performance benchmarks, track progress, and drive continuous improvement efforts.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.

Other Information:

• Monthly basic salary range of $3,000 to $3,200
• 5.5-days work-week including Saturday (on rotation basis)
• Official working hours are from 8.30am to 5.30pm
• Workplace is near Ubi and Macpherson MRT station

Job Scope:

· Open and close the gallery.

· Assist visitors with requests, feedback, phone calls, and emails.

· Manage visitor sign-in, event setup, operations, and cleanup.

· Check exhibits regularly to ensure they are working and fix issues.

· Prepare and submit daily reports on visitors, exhibits, and problems.

· Monitor and restock promotional materials.

· Pack event premiums and gifts.

· Troubleshoot basic exhibit and infrastructure issues.

· Work with vendors to complete daily tasks.

· Attend safety drills and handle incidents (injuries, disturbances, or vandalism).

· Manage and schedule volunteers.

· Process sales (non-cash), monitor stock, and count inventory.

· Perform other tasks as needed.

Requirement:

· Attention to detail, independent, and helpful

· Good with Microsoft Office

· Customer service experience

· Presentably attired in office wear.

· Basic First Aid Trained. Training will be provided for those not certified

Working hours: 8.15am to 6.15 pm (with 1 hour meal break)

5 days/ week with alternate weekends off

Location: Central/Marina South Pier

We regret to inform only shortlisted candidates will be notified.

Job Description

We are seeking candidates who are resilient, adaptable, critical thinking, problem solving, effective communication and commercial awareness to oversee and manage daily association management services (AMS) operations and event management covering pre-event planning, event execution and post-event management

Job Responsibilities

support in coordinating and executing the assigned tasks as follows:

• Managing and servicing client organisations and stakeholders

• Membership Services and Support - Handling enquiries, requests and invitations, processing membership applications, coordinating membership renewal drive and maintain and update membership database.

• Board, Committee, Subcommittee and Annual General Meetings - coordinating and arranging meetings, preparing Notes of Meeting and follow up on action plans, follow up and collating of meeting attendance and quorum, preparing the meeting slides and meeting documents and preparing Minutes of Meeting and follow up actions.

• Events and Training Courses - plan, coordinate and manage events & training courses; liaising with venue partners, speakers, sponsors, organising committee, catering service; registration and payment; prepare event flyer and post-event & training courses reports

• Publications & Website - managing and posting on website and social media pages; handling of public relations (e.g. managing invitations, drafting of letters/responses/invitations); liaising and coordinating with external parties and producing, coordinating and circulation of newsletters.

• Financial - reconciliation of monthly financial statement with payment and events held and membership renewals, etc.

Job Requirements

• A diploma in any discipline with minimum 3 years of relevant experience, preferably in organising events and secretariat services in a professional / trade organisation

• Pro-active, self-motivated, conscientious, team player and able to work independently

• Good time management. Able to multi-task and deliver assigned tasks with quality and timeliness

• Meticulous and good project management skills. Able to follow through on implementation of plans.

• Good problem-solving skills and service-oriented mindset

• Excellent interpersonal and communication skills, both written and verbal

• Proficient in MS Office applications

• Possess good working knowledge of social media and website design and management

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

You will register patients, schedule appointments for consultation sessions, complete billing transactions and attend to patients’ enquiries. You will also be required to assist doctors in the consultation rooms.

Requirements:

• At least GCE ‘N’ Level qualifications
• Applicants with work experience in the customer service/healthcare industry will have an advantage
• Work alternate Saturday

Job Description

• Ensure the team adhere to Quality and Safety standards. Conduct periodically quality walks, safety walks and safety inspections. Coach team on safety behaviour, and be a role model.
• Assist the manager to create development opportunities.
• Coordinate subcontractor works and audit their work quality standards.
• Carry out site survey and standardisation repair project for lifts and escalators according to customers’ requests, industrial trend and code of practice requirement.
• Coordinate with factory and/ or suppliers and contractors to implement new systems or repair existing ones on Schindler equipment, per customers’ requests.
• Support in the preparation of reporting for internal or external usage.
• Carry out ad-hoc assignments, such as, conduct training, attend customer meetings, etc.
• Liaise with customers on their complaints and take the lead in follow up actions.
• Coordinate, monitor, execute actions on operation problems and lift technical problems.

• Minimum 2 years of technical experience in lifts or related Technical Service industry.
• Good spoken and written English
• MS Excel, Word, Powerpoint, SAP experience an advantage but not necessary.

Responsibilities

• Respond to network appliances connectivity issues and resolve any issues within the confines of the office.
• Collaborate with partners and service vendors to ensure that the LAN, WAN, firewalls, and network appliances stay operational.
• Troubleshoot, provide resolution and raising tickets when networking equipment face issues.
• Create, maintain, and update documentation as it relates to configuration, process, and service records.
• Monitoring security measures for the protection of computer systems, networks, and information
• Responsible for providing customer support in solving all phases of complex information security related technical problems.

Requirements

• L2: 1 to3 years’ experience in Network Infra Setup and Operations
• Troubleshooting LAN/WAN networks.
• Knowledge of routing, switching, firewall, proxy/web isolation and data center operation.

Purpose

The Sales Engineer is responsible for driving revenue growth by leveraging technical expertise and sales acumen to promote and sell the company’s products and solutions. This role focuses on identifying customer needs, providing tailored technical solutions, and fostering strong customer relationships. The Sales Engineer acts as a bridge between the company’s technical capabilities and the customer’s requirements, ensuring customer satisfaction while achieving or exceeding sales targets. This position is open to candidates with a range of experience, from junior to senior levels, and may involve managerial responsibilities for more experienced candidates.

Job Duties:

Primary Responsibilities:

• Sales Strategy Execution: Implement and execute sales strategies to meet or exceed assigned revenue and profitability goals.
• Customer Acquisition: Proactively identify and pursue new customer accounts to expand the customer base.
• Sales Presentations & Negotiations: Conduct presentations to customers, negotiate sales contracts, and close deals effectively.
• Market Intelligence: Track market trends, competitor activities, pricing, and new product developments. Provide feedback to the Product Management team.
• Customer Enquiries & Proposals: Address customer inquiries promptly, prepare tailored proposals, and provide quotations.
• Relationship Management: Build, develop, and maintain strong business relationships with customers to ensure repeat business.
• Complaint Resolution: Work with the QA Team to resolve customer complaints and ensure customer satisfaction.
• Market Research & Analysis: Continuously monitor market developments and technological advancements to stay ahead of competition.

Secondary Responsibilities:

• Internal Collaboration: Work closely with the Product Management team to generate RFQs, convert quotations into sales orders, and ensure smooth project execution.
• Sales Reporting: Prepare regular sales reports and track progress against sales targets.
• Team Management (if applicable): Oversee and guide Sales and Customer Service teams to ensure effective sales execution.
• Travel: Willingness to travel internationally for customer visits and business development.
• Industry Knowledge: Maintain awareness of the optics manufacturing industry, its technologies, and market trends.

Experience:

· Proven track record in technical sales with strong communication, presentation, and negotiation skills.

· At least 2-5 years of relevant sales experience. Candidates with 5+ years of experience and demonstrated leadership/managerial skills may be considered for a managerial position.

· Experience in optics or engineering-related fields is a plus.

· Familiarity with market research and the ability to analyse customer needs and translate them into product solutions.

· Proficiency in Microsoft Suite (Excel, Word, PowerPoint) for reporting and communication.

· Ability to work independently and driven to meet sales targets.

· Experience in customer-facing roles and a customer-oriented mindset.

· Factory experience is advantageous.

Qualifications:

• Bachelor’s Degree or Professional Degree/Diploma in Engineering or a related field is required. Candidates with a Master’s or PhD are welcome to apply.
• Experience in industry sales is preferred; experience in precision optics is an advantage.
• A background in engineering is preferred, particularly with knowledge of optics or related technologies.

Other Requirements:

· Fluency in Englishand Mandarin (spoken and written) to communicate with customers in Asia, Europe, and the USA.

· Willingness to work across multiple time zones (Asia, Europe, USA).

· Overseas travel is a must.

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

Core Competencies:

• Technical Knowledge: Strong understanding of the company’s product offerings and how they can meet customer needs.
• Sales Excellence: Demonstrated ability to drive sales and achieve targets through effective negotiations and customer relationship management.
• Market Awareness: Ability to track market trends, technological advancements, and competitor activities.

Behavioural Competencies:

• Proactive & Results-Oriented: Demonstrates initiative, works independently, and focuses on achieving business objectives.
• Problem Solving: Quickly resolves customer complaints and issues, ensuring positive outcomes.
• Team Collaboration: Effectively works with internal teams (e.g., Product Management, QA, Customer Service) to meet customer needs and close deals.
• Adaptability: Ability to adapt to changing market conditions and customer demands.
• Strong Work Ethic: Self-motivated, dependable, and committed to achieving personal and team sales goals.

MECHANICAL ENGINEER

1) Qualifications

A Degree in Mechanical Engineering recognized by PEB.

A master’s Degree or PEB license would be an advantage

0-6 years of working experience in the consultancy form and design of ACMV, Fire, and Hydraulic services

Fresh graduates will be considered as well.

2) Business Development

Begin to build relationships with clients and consultants from other organizations.

3) Project Role

Carry out duties in accordance with company procedures and implement prescribed systems of work.

4) Company Role

Follow the company training scheme fulfilling objectives to assist personal development and provide a basis for future progression within the company.

Contribute to the development of the company systems by reviewing existing procedures and commenting using the feedback system.

Begin to take part in task groups to represent the team that you are working in.

Attend team meetings providing feedback on your/company's development where possible.

Applying policies relating to health & safety, quality, and training

5) Engineering Function

The role is an Engineer within a team working under close supervision or independently.

Responsible for the development and production of drawings/calculations/specifications/reports.

Understand design philosophy/design fundamentals.

Be familiar with Architect/Service Engineers drawings/specifications etc.

6) Behavioral

Carry out tasks and duties assigned in a positive and dignified manner.

Set an example for placement students and younger engineers.

7) Competencies

Business Awareness

Team Working

Building Relationships

Developing Self & Others

Persuading and Influencing

Communicating and Presenting

Delivering Results

Improving Performance

Purpose

The Sales Engineer is responsible for driving revenue growth by leveraging technical expertise and sales acumen to promote and sell the company’s products and solutions. This role focuses on identifying customer needs, providing tailored technical solutions, and fostering strong customer relationships. The Sales Engineer acts as a bridge between the company’s technical capabilities and the customer’s requirements, ensuring customer satisfaction while achieving or exceeding sales targets. This position is open to candidates with a range of experience, from junior to senior levels, and may involve managerial responsibilities for more experienced candidates.

Job Duties:

Primary Responsibilities:

• Sales Strategy Execution: Implement and execute sales strategies to meet or exceed assigned revenue and profitability goals.
• Customer Acquisition: Proactively identify and pursue new customer accounts to expand the customer base.
• Sales Presentations & Negotiations: Conduct presentations to customers, negotiate sales contracts, and close deals effectively.
• Market Intelligence: Track market trends, competitor activities, pricing, and new product developments. Provide feedback to the Product Management team.
• Customer Enquiries & Proposals: Address customer inquiries promptly, prepare tailored proposals, and provide quotations.
• Relationship Management: Build, develop, and maintain strong business relationships with customers to ensure repeat business.
• Complaint Resolution: Work with the QA Team to resolve customer complaints and ensure customer satisfaction.
• Market Research & Analysis: Continuously monitor market developments and technological advancements to stay ahead of competition.

Secondary Responsibilities:

• Internal Collaboration: Work closely with the Product Management team to generate RFQs, convert quotations into sales orders, and ensure smooth project execution.
• Sales Reporting: Prepare regular sales reports and track progress against sales targets.
• Team Management (if applicable): Oversee and guide Sales and Customer Service teams to ensure effective sales execution.
• Travel: Willingness to travel internationally for customer visits and business development.
• Industry Knowledge: Maintain awareness of the optics manufacturing industry, its technologies, and market trends.

Experience:

· Proven track record in technical sales with strong communication, presentation, and negotiation skills.

· At least 2-5 years of relevant sales experience. Candidates with 5+ years of experience and demonstrated leadership/managerial skills may be considered for a managerial position.

· Experience in optics or engineering-related fields is a plus.

· Familiarity with market research and the ability to analyse customer needs and translate them into product solutions.

· Proficiency in Microsoft Suite (Excel, Word, PowerPoint) for reporting and communication.

· Ability to work independently and driven to meet sales targets.

· Experience in customer-facing roles and a customer-oriented mindset.

· Factory experience is advantageous.

Qualifications:

• Bachelor’s Degree or Professional Degree/Diploma in Engineering or a related field is required. Candidates with a Master’s or PhD are welcome to apply.
• Experience in industry sales is preferred; experience in precision optics is an advantage.
• A background in engineering is preferred, particularly with knowledge of optics or related technologies.

Other Requirements:

· Fluency in Englishand Mandarin (spoken and written) to communicate with customers in Asia, Europe, and the USA.

· Willingness to work across multiple time zones (Asia, Europe, USA).

· Overseas travel is a must.

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

Core Competencies:

• Technical Knowledge: Strong understanding of the company’s product offerings and how they can meet customer needs.
• Sales Excellence: Demonstrated ability to drive sales and achieve targets through effective negotiations and customer relationship management.
• Market Awareness: Ability to track market trends, technological advancements, and competitor activities.

Behavioural Competencies:

• Proactive & Results-Oriented: Demonstrates initiative, works independently, and focuses on achieving business objectives.
• Problem Solving: Quickly resolves customer complaints and issues, ensuring positive outcomes.
• Team Collaboration: Effectively works with internal teams (e.g., Product Management, QA, Customer Service) to meet customer needs and close deals.
• Adaptability: Ability to adapt to changing market conditions and customer demands.
• Strong Work Ethic: Self-motivated, dependable, and committed to achieving personal and team sales goals.

Purpose

The Sales Engineer is responsible for driving revenue growth by leveraging technical expertise and sales acumen to promote and sell the company’s products and solutions. This role focuses on identifying customer needs, providing tailored technical solutions, and fostering strong customer relationships. The Sales Engineer acts as a bridge between the company’s technical capabilities and the customer’s requirements, ensuring customer satisfaction while achieving or exceeding sales targets. This position is open to candidates with a range of experience, from junior to senior levels, and may involve managerial responsibilities for more experienced candidates.

Job Duties:

Primary Responsibilities:

• Sales Strategy Execution: Implement and execute sales strategies to meet or exceed assigned revenue and profitability goals.
• Customer Acquisition: Proactively identify and pursue new customer accounts to expand the customer base.
• Sales Presentations & Negotiations: Conduct presentations to customers, negotiate sales contracts, and close deals effectively.
• Market Intelligence: Track market trends, competitor activities, pricing, and new product developments. Provide feedback to the Product Management team.
• Customer Enquiries & Proposals: Address customer inquiries promptly, prepare tailored proposals, and provide quotations.
• Relationship Management: Build, develop, and maintain strong business relationships with customers to ensure repeat business.
• Complaint Resolution: Work with the QA Team to resolve customer complaints and ensure customer satisfaction.
• Market Research & Analysis: Continuously monitor market developments and technological advancements to stay ahead of competition.

Secondary Responsibilities:

• Internal Collaboration: Work closely with the Product Management team to generate RFQs, convert quotations into sales orders, and ensure smooth project execution.
• Sales Reporting: Prepare regular sales reports and track progress against sales targets.
• Team Management (if applicable): Oversee and guide Sales and Customer Service teams to ensure effective sales execution.
• Travel: Willingness to travel internationally for customer visits and business development.
• Industry Knowledge: Maintain awareness of the optics manufacturing industry, its technologies, and market trends.

Experience:

· Proven track record in technical sales with strong communication, presentation, and negotiation skills.

· At least 2-5 years of relevant sales experience. Candidates with 5+ years of experience and demonstrated leadership/managerial skills may be considered for a managerial position.

· Experience in optics or engineering-related fields is a plus.

· Familiarity with market research and the ability to analyse customer needs and translate them into product solutions.

· Proficiency in Microsoft Suite (Excel, Word, PowerPoint) for reporting and communication.

· Ability to work independently and driven to meet sales targets.

· Experience in customer-facing roles and a customer-oriented mindset.

· Factory experience is advantageous.

Qualifications:

• Bachelor’s Degree or Professional Degree/Diploma in Engineering or a related field is required. Candidates with a Master’s or PhD are welcome to apply.
• Experience in industry sales is preferred; experience in precision optics is an advantage.
• A background in engineering is preferred, particularly with knowledge of optics or related technologies.

Other Requirements:

· Fluency in Englishand Mandarin (spoken and written) to communicate with customers in Asia, Europe, and the USA.

· Willingness to work across multiple time zones (Asia, Europe, USA).

· Overseas travel is a must.

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

Core Competencies:

• Technical Knowledge: Strong understanding of the company’s product offerings and how they can meet customer needs.
• Sales Excellence: Demonstrated ability to drive sales and achieve targets through effective negotiations and customer relationship management.
• Market Awareness: Ability to track market trends, technological advancements, and competitor activities.

Behavioural Competencies:

• Proactive & Results-Oriented: Demonstrates initiative, works independently, and focuses on achieving business objectives.
• Problem Solving: Quickly resolves customer complaints and issues, ensuring positive outcomes.
• Team Collaboration: Effectively works with internal teams (e.g., Product Management, QA, Customer Service) to meet customer needs and close deals.
• Adaptability: Ability to adapt to changing market conditions and customer demands.
• Strong Work Ethic: Self-motivated, dependable, and committed to achieving personal and team sales goals.

Location: Central

I- Basic Function/General Scope of Work

The position takes overall responsibility of project management for all aspects (contract, commercial and technical) of the projects assigned. The position works closely with Project Manager so as to complete and achieve the projects’ objectives/ metrics as planned.

II- Key Duties & Responsibilities

1. Conducts site inspection, collects the data and transfers the information to design team to prepare drawings.

2. Verifies all drawings from design team prior to moving to construction phase.

3. Deals with customer requires related to drawings and requirements.

4. Coordinates with design team, customers and sub contractors during construction.

5. Checks and inspects the quality of work carried out by workers of subcontractors.

6. Assists and follows the assignments of project manager in ensuring that the projects are implemented on time, safety and in accordance with the customer requirements

7. Be responsible for testing and commissioning all equipment with subcontractors after installation.

8. Be responsible for customer training after project completed.

9. Be responsible for final inspection and collection the data for as built drawings.

10. The position is accountable for implementing assigned responsibilities and activities to attain project goals and objectives.

11. The position is accountable for strictly complying with Chubb’s Code of Ethics.

12. The position is accountable for implementing assigned responsibilities and activities to attain EH&S goals and objectives and complying with EH&S policies, applicable rules, procedures, and regulations.

III- Qualifications & Compentencies

The incumbent should possess:-

1- a degree in Engineering is required/preferred.

2- a minimum 3 years of Project Management knowledge, skills, experience.

3- Knowledge and experience in any kind of engineering management, problem solving, strong systematic and analytical thinking skills, strong knowledge of commercial terms and conditions, working within an ISO 9000 quality environment, strong coaching, influential and negotiation skills.

4- Good English communications and computer competencies.

5- Adaptability, Analytical Thinking, Teamwork, Communications, Listening and Ethics.

6- Experience in LTA projects is preferred.

Compensation & Benefits

• Annual Increment
• Performance Incentive Bonus
• Career Progression

For quick reply, please contact me at +65 85878287

Registration Number: R21100938 (Tan Jie Bei)

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

Requirement/Skill:

· NITEC/Diploma/Bachelor in Electronic/Electrical/Mechatronics

· Understand the basic PLC programming

· Experience in machine building/machine assembly/machine maintenance

· Willing to travel to overseas for work (SEA region)

· Proactive & able to work independently

· Salary is negotiable depending on experience

Job Description:

· Machine assembly & adjustment

· PLC programming on automated machine.

· Machine setup & troubleshooting on site

· Manage incoming/outgoing parts

· Prepare documentation such as machine manual, report, etc.

Benefit

· 12 days annual leave, additional 1 day each service year

· 5~6 days company holiday per year

· Medical fee reimbursement

· Hospital & Surgical + Personal Accident Insurance

· AWS + variable bonus (based on performance)

· Yearly increment (based on performance)

· Overseas travel allowance

· Japanese language proficiency allowance

· Hands on training (local & overseas)

Job Highlights

· Market leader in coil winding machinery

· Extensive network in Asia Pacific

· Offer exposure to emerging industry

· Future expansion plan in SEA and India

Salary Range

SGD3,000~4,000

Company Overview

Nittoku is the world leading manufacturer of coil winding machinery and solution provider for Factory Automation Solution.

Established in Japan in 1972, Nittoku has grown from local machine manufacturer to global companies with extensive network in SEA, China, India, US & Europe.

Our product is used in wide-range of industries, from home appliances, electronic devices, automotive, EV, smart phone to RFID tag.

Nittoku has received numerous awards and recently chosen as Top100 Niche Global Company by Ministry of Economy, Trade and Industry of Japan.

Nittoku is a publicly traded company in Tokyo Stock Exchange.

Webpage

www.nittoku.co.jp

YouTube Channel

https://www.youtube.com/watch?v=4POwsNjz5N4