Objectives of the position:

The Customer Service Executive must be a communicative, analytical and creative team player who can address customers' issues effectively and achieve high levels of customer satisfaction. An individual who monitors responses to customer requests and queries to minimise gaps in customer service delivery while improving customer relationships and experience.

Key Responsibilities:

• Order processing, generate invoices, and credit/debit notes
• Handle shipping documents such as Letter of Credit / FTA forms / Certificate of Origin through Chamber of Commerce
• Shipment arrangement example like liaising with the 3rdparties providing shipping document to both customer & the nominated forwarder for export declaration
• Liaise with customers enquiries, deliveries, stock checks from various plants / provide production lead time
• Handle customer complaints - Liaising with QA / Purchasing Planning / Logistics / Internal factories - process replacement order/issue credit notes for valid claims
• Process and expedite shipments and ensure on-time delivery to customers
• Outstanding order monitoring and checking order status to update customers for any delays
• Adhoc assignments given by Manager

Skills & Qualification:

• Min. Diploma in any field, preferably in Supply Chain Management
• At least 1 to 2 years of working experience in Customer Service in sales/ manufacturing/logistics industry.
• Good written and communication skills
• Good customer handling skills and able to communicate with people of different levels
• Proficient in Microsoft Words and Excel
• Prior experience in the manufacturing/harnessing environment is an added advantage
• Experienced in SAP SD Module is an added advantage

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Job Description

• Handle buffet delivery, set-up and collection.
• Handle tingkat delivery.
• Collect payment for orders on cash-on delivery terms.
• Maintain cleanliness and hygiene of the assigned catering vehicle.
• Manage inventory level and condition of the allocated catering equipment.
• Any other tasks as and when assigned by Management.

Requirements

• Secondary school education.
• Possess class 3 or 4 driving license with clean records.
• Service-oriented with a pleasant disposition.
• Required to work on weekend and public holiday.
• Job requires lifting of equipment.

Responsibilities:

· To handle order processing and expedite customers’ orders to ensure on-time delivery of goods

· Prepares the necessary paperwork, such as delivery orders, invoices, and other documents for air or sea freight arrangements.

· Liaise with internal departments to expedite the sales order.

· Perform any other admin duties as assigned

· Maintain a good filing system of customers’ buying history from SLS

Requirements:

· At least GCE “O’ levels or equivalent

· At least 2 years working experience in customer service

· Possessing shipping knowledge on Malaysia Import and Singapore Export is added advantage

· Pleasant personality and customer service oriented

· Able to work independently as well as in a team

· Proficient in MS Excel and Word

· Knowledge on JD Edwards will be an added advantage

· Must be willing to work in Tuas

Other details

· Company transport provided at Jurong East, Choa Chu Kang and Woodlands

· Continuous training & development opportunities available

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Industry/ Organization Type: F&B Working

Location: Sentosa

Benefit : AWS + Medical Benefits + Health Insurance Benefits + Meal allowance + Personal Development

Duration: Permanent Service Crew / Bartender

• Working Hours: 6 days week (Able to work on shift system – Late Shift / Day Shift)

• Salary Package: S$2,300 – S$3,800

• Related experience in the F&B industry.

• Love to interact with customers.

• Wine knowledge (WSET Level 1 or 2) will be extremely beneficial but not needed.

• Good communication skills and interpersonal skills

• Willingness to work during peak hours, including nights, weekends, and holidays

• Local candidates with related work experience in F&B are welcome to apply.

Whatsapp us +65 8628 6818

• Designing, developing and enhancing electro-mechanical systems and mechatronic devices.
• Creating automated systems and the software to control them.
• Conducting research, documenting findings, and presenting reports at meetings.
• Developing design documents for mechanical parts and final products.
• Identifying areas of weakness in the Equipment and making recommendations for improvement.
• Understanding problems or client briefs and developing solutions that satisfy them.
• Selecting the required tools and materials for the process.
• Assisting with recruitment, onboarding, and training of junior Engineers or Apprentices.
• Attending workshops, training sessions, and conferences to network with others and stay on top of field advancements.
• willing to do night shift
• any service requirement from the site must go and attend any time
• Willing to work Night Shift

The Job:

• Manage & supervise SCC with resourceful planning on scheduling, monitoring via GMSS & Pronto System, including carrying out Customers Survey to measure the service level with aim of improving SCC
• Consolidating and analysising of data; improve the work flows and maximize the productivity and efficiency of service department
• Reports generation, to track service performance, support decision-making and ensure regulatory compliance.
• Tender participation in after-sales services

The Person:

• Able to work under pressure
• Bachelor of Science in Office Administration; 2-Years Certificate in Computer Secretarial, or relevant
• 2-4 years experience in the Material Handling Industries, skilled in operations Management, understanding both internal & external needs to meet expectations
• Soft skills, able to transfer skills, expertise and knowledge to all team members

Duties and Responsibilities

A) Primary

(1) Seek to maximize customer satisfaction in areas with potential and existing customers.

(2) Establish and maintain good relationship with potential and existing customers.

(3) Monitor sales targets and payment collection.

(4) Handle customer complaints.

(5) Assist in collection of overdue invoices.

(6) To assist in new products requirement, sample control and sales tracker.

(7) To assist in marketing and sales support.

(8) To support local sales, WIP and other Business Units.

(9) Liaise with customers directly for delivery & information.

(10) Ensure all orders are processed promptly and telephone orders are handled efficiently with use of good telephone techniques, customer service, speed and accuracy.

(11) Manage enquiries and after-sales comments from customers and effectively manage them internally.

(12) To responsible for customer demand planning and finished goods management/tracking.

B) Secondary

(1) Any other duties assigned from time to time.

Qualifications:

(1) Minimum “O” level.

Experience/Skills Required :

(1) Well versed in PC software.

(2) Good communication and interpersonal skills. Excellent communication skills in English and Mandarin.

(3) Minimum 1~2 years of experience in a similar capacity.

Duties & Responsibilities

• Fully responsible for the MRO operations at site (Buying, sourcing, stores and inventory management)
• Achieve agreed KPIs (Safety, compliance, Stores management, sales and business developments)
• Deliver customer’s contractual commitments, including Price and Engineering Benefit Savings, Inventory Reduction, and Logistical Cost Reduction
• Identify, implement, and manage consigned stocks within contractual commitments
• Provide ERIKS and customer’s management teams, with required reports, Key Performance Indicators, and feedback to contribute to the effective planning, budgeting, and performance management, within agreed timeframes
• Utilize established preferred sources of supply where possible and where supply chain agreements are not in place, develop supplier relationships that deliver minimized costs within agreed service level commitments
• Responsible for their own, their staff, and visitor’s health and safety within their operation, for the promotion of health and safety in line with ERIKS and their Customer’s Health and Safety policies and procedures. Managers are responsible for reporting all cases of non-conformance
• Ensure Ethics & compliance with all the company’s applicable management systems policies and procedures
• Ensure that reporting team members have clearly defined roles and objectives and that they are developed and motivated to achieve the required standards of performance
• Other assigned tasks and responsibilities

Pre-requisites:

The ideal candidate shall be able to thrive in a very demanding work environment, have a goal-getter mindset, pay attention to details, and ensure to fulfill all agreed KPIs.

In addition, the candidate shall possess the following:

• Possess at least a Degree in Operation, Supply Chain Management or Engineering

(but good relevant job experience will be considered, especially business development skills)

• Managing Team, coordinating with external stakeholders (Suppliers/Vendors/customers)
• Minimum of 5 years of operational experience, especially in warehouse inventory and operations management.
• Experience in business development or management experience will be a plus.
• Knowledge of industrial consumables / MRO market and products and their applications will be an added advantage.
• Proficient user of Windows-based programs.
• Experience in fully integrated systems(ERP) based on sales order processing and stock management systems such as SAP systems.
• Excellent in Communication

• 5 days, Tuas, Transport provided
• $4500 - $5500 basic salary, AWS, performance bonus
• Allowances, career growth
• Good learning environment

Main Purpose of Role:

Responsible for the installation, commissioning, testing, and servicing of equipment throughout its lifecycle. Ensure the delivery of high-quality, fit-for-purpose equipment and services while meeting client expectations.

Responsibilities:

• Diagnose problems or malfunctions in equipment, assess service requests, and perform technical interventions such as repairs, maintenance, or replacements.
• Carry out commissioning and testing of installations or components in line with project requirements, protocols, and safety regulations.
• Ensure seamless field service operations by handling technical, logistical, and administrative tasks. This includes documentation management, planning, and communication.
• Perform disassembly and assembly of equipment, including physically intensive tasks. Engage in machining activities such as drilling, sawing, or welding.
• Adhere to health and safety standards while ensuring project timelines and goals are met.

Requirements:

• Possess a Degree in Engineering
• Minimum 2-3 years of relevant experience as Service Engineer, preferably in cranes or wire ropes)
• Prior experience in equipment servicing or manufacturing is an advantage
• Client-oriented mindset, Strong planning and organizational skills
• Progress monitoring and follow-through
• Adaptability in dynamic environments
• Effective problem analysis and resolution
• Self-motivated, team player, and able to work independently
• The role involves physically demanding tasks and may require travelling to client sites

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Job Description & Requirements

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

**Shuttle service is provided from/to Joo Koon

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/N'level
• Good interpersonal, communication and analytical skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply

Job Description

Handles customer’s enquiries

Update customers on the status of their orders

Creation of receiving documents, delivery orders and invoices

Liaise with relevant departments to ensure on time delivery

Attend to customers' feedback

Maintains proper filing of documents

Follow up with customers on their material collection status

Perform other ad-hoc duties as assigned by superiors

Job Requirements

Candidate must minimally possess an O Level or ITE Certificate.

Positive working attitude and ability to work independently.

Meticulous, good communicator with an eye for detail.

2 years of relevant work experience preferred.

Singaporean only.

Liquid Chocolate is the franchisee of DipnDip, an international chocolate cafe chain with over 100 locations around the world. We are looking for a Cafe Service Crew to join our dynamic team as we open the 1st few outlets in Singapore.

The main purpose of the Cafe Service Crew is to greet arriving guests, welcome them into the outlet and seat them. The guest receives their first impression of the service of the outlet by their exchange with the Cafe Service Crew. He/She is vital to delivering a high standard of customer service and engagement for the outlets.

Related Duties and Responsibilities

• To provide fast and courteous service to customers.
• Greets customers, escorts them to tables and provide menu and suggestions.
• Inspects cafe's serving stations for neatness, cleanliness and other supplies for tables and serving stations.
• Observes tables and keep track of clean, dirty and occupied tables.
• Cleans, organizes and stocks menu at designated area.
• Interacts with customers as they leave the outlet to ensure positive dining experience.
• Assist Outlet Supervisor in ensuring that the cafe operations is run according to company policy.

Communication & Working Relationships

• Communicates professionally with all team members and Outlet Supervisor while keeping a productive working environment.
• Communicates with the stewards while keeping a healthy and clean environment.

Knowledge, Skills, and Experience

Excellent communication skills and the ability to work under pressure.

Requirements of the job

The job of the Cafe Service Crew may require long working hours and time flexibility.

Responsibilities:

• Understand the infrastructure system, line routes and terminal constraints
• Empowered to plan terminal activities independently, with the most optimal use of terminal resources
• Execute planning activities within a defined framework/system with dependencies on other processes
• Monitor, review and highlight any gaps in the performance and ensure prompt delivery of customer orders and expectations
• Jetty Planning: Plan all vessels and barges at the jetties based on prevailing operational planning guidelines
• Calculate laytime based on available vessel and shore tank information, norm times and planned activities
• Maintain contact with relevant third parties in the days prior to arrival
• Coordinate closely with Operations to monitor progress of running operations, scheduling (hardware) for upcoming vessels
• Truck Planning: Review and coordinate trucking timeslots to ensure no conflict in infrastructure usage with other terminal activities
• Manage and coordinate with Operations for manpower availability to support trucking activities
• Transfers Planning: Plan ITT Including ITT Blend within the logistics program
• Plan External Pipeline transfers
• Align the Truck and Drumming activities with the marine and ITT movements
• Perform signal conflicts and delays and triggers discussion with CS and Operations
• Act as the single point of contact between the Account Managers and the CCR (Operations) for planning and progress related communication (except for urgent customer-fronting issue)
• Lead planning discussions between CS and Operations (morning meetings, issue resolution etc)
• Represents Vopak’s interests when dealing with third parties, including but not limited to shipping agents and bulk transporters
• Coordinate with Operations and Maintenance on the impact and timing of infrastructure downtime, to minimize customer impact and optimize use of maintenance resources
• Manage periodic and preventive maintenance requests, and contribute to the superior safety standards expected of Vopak
• Contribute to reviewing existing customer service planning and logistics process in their area of work to generate new ideas for continuous improvements
• Monitor trends and evaluate opportunities for implementation

Requirements:

• At least 3-6 years of experience in highly dynamic, fast paced environment
• Experience in terminal operations
• Operational or Logistics experience in Oil & Gas or bulk logistics is a strong bonus
• Experience in maritime / vessel operations is a bonus
• Relevant experience in (industrial / B2B) a fast paced environment
• Degree in any business discipline (for new hire)
• Robust personality with positive energy and outlook
• Relentless will to optimize and improve: solution creator
• Ability to communicate effectively
• Ability to collaborate comfortably at all levels
• Accuracy in order management and reporting
• Detailed and meticulous
• Speed and accuracy
• Team Player
• Competent in using in-house ERP system

Position: Sales Support Coordinator

Roles & Responsibilities

The Coordinator will support day to day coordination activities to the sales department in the customer service department. He/ She is responsible to assist in customer enquiry and ensure order fulfilment to meet organization on time delivery objective.

Responsible in handling sales enquiries

Handle full spectrum of order processing and coordinate deliveries/shipping

Tracking of sales orders to ensure order are on schedule and are send out in timely manner

Effectively communicating with customers in friendly manner, resolving any issues that arise professionally

Requirements:

• Min ‘N’ level or higher with 1 to 2 years relevant work experience preferred

• Entry level applicants are welcomed

• Competent in MS Office (Word/Excel) applications. Familiarity with Autocount software is an added advantage

• Good communication and interpersonal skills

• Detail oriented and able to multi-task

• Demonstrates sense of initiative with the ability to work independently and as a team player

• Results-oriented and able to abide by tight deadlines with a strong sense of responsibility

• Able to start work within short notice/immediately

Job Description & Requirements

• Supports technical solutions
• Recognizes problems that are beyond capabilities and is learning from the experts in the area
• Supports new capital equipment purchases and implementation
• Supports cell layouts and process improvement initiatives
• General understanding of Six Sigma and lean tools to improve processes
• General understanding of Design for Manufacturability and Assembly (DFMA) concepts and supports new product introduction
• Represents the company with our customers
• Supports updates to management on operations status
• Learns the steps involved to incorporate process improvements
• Supports the manufacturing floor for any process related questions
• Creates and maintains process documentation and updates work order documentation
• Supports implementation of basic engineering changes
• Adheres to applicable Quality System requirements
• Supports Process Flow Charts, PFMEA, and Control Plans
• Learns from more senior Operations Engineers. May guide/direct Manufacturing Specialists.

Sales Engineer offers specialized chemistry programs and related services for downstream oil and gas operations, aimed at maximizing production, protecting assets, and reducing operating costs and environmental impact. Through on-site problem-solving and innovative technologies, our team delivers solutions that assist energy customers in overcoming complex challenges in the most demanding energy frontiers. Our downstream team utilizes advanced chemistries and technologies to provide Oil & Gas customers with comprehensive and sustainable solutions to safeguard their assets, mitigate risks, and enhance profitability

Responsibilities:

• Leading Chemical Treatment Programs: Responsible for the chemical treatment programs at the client’s site, ensuring optimal performance and promptly addressing any deviations from the treatment plan.
• Analytical Field Testing: Comprehend the principles of field testing procedures and collaborate with service technicians to perform routine field testing
• Reporting and Communication: Provide regular chemical treatment program reports to clients, keeping them informed about progress and updates according to the agreed schedule.
• Inventory and Equipment Management: Oversee the planning of chemical stock levels in Singapore and manage inventory at client sites. Maintain an equipment maintenance program to ensure 100% equipment uptime and seamless operations.
• Monthly Technical Review: Prepare and deliver comprehensive monthly review materials to clients. These reviews serve as a valuable platform for discussing program effectiveness and identifying areas for improvement.
• Value-Added Projects: Actively source and develop value-added projects in collaboration with clients. These projects are designed to reduce the Total Cost of Operation (TCO) with Ecolab’s product.
• Troubleshooting and Collaboration: When clients encounter challenges related to chemical treatment programs or Ecolab’s products, step in to troubleshoot and collaborate with team members to find solutions.
• Proposal Development for New Opportunity: Develop chemical treatment proposals to enhance efficiency and address specific client requirements. Present new chemical treatment proposals to client. Lead the initiation and evaluation of new applications.
• Contract Management: Collaborate with application engineers and service technicians to ensure compliance with contractual obligations.
• Business Performance Review: Prepare and present the executive performance results material to the key client stakeholders and the head of the department. This can occur quarterly, half yearly or annually depending on contract obligation.
• Client Relationship Management: Building and nurturing strong relationships with clients is paramount. Frequent engagement ensures effective communication and mutual understanding.
• Billing and Invoicing Process: Maintain bookkeeping for client accounts under your responsibility. Verify billing amounts and work with the billing team to issue invoices to customers.

Requirements:

• Bachelor’s Degree (Chemical Engineering) with at least 8 years of relevant technical Sales & Service experience
• Should have technical sales or field sales support experience
• Must have a valid Class 3/3A Singapore Driver’s License
• Working knowledge of boilers, cooling towers, and wastewater treatment systems
• Experience with refinery or chemical processing is advantageous
• Curious and eagle to find out what customers’ needs and good approach to solutioning
• Effective critical thinking and problem solving skills
• Customer oriented and always ready to engage with customers
• Able to work in a refinery/chemical plant

Job Responsibilities

1. Provide front and backend supports for the following security systems:

a. Access Control System – Integrated Security Management System (ISMS);

b. Electronic Key and Cabinet System: Key Management System (KMS);

c. Radio Communications: Digital Trunk Radio System (DTRS);

d. CCTV System – Video Surveillance Management System (VSMS);

e. Entry / Exit Access Turnstiles;

f. Crash Barriers; and

g. Vehicle Alert System

2. Perform corrective and preventive maintenance on all security systems.

3. Ensure critical system fault reported rectified within the shortest possible time to prevent disruption to operation.

4. Update and maintain fault rectification report.

5. Maintain security system stock inventory to ensure sufficient spare.

Job Requirements

• Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age.
• Diploma/Higher NITEC/NITEC from a recognized training institute.
• Must be able to work rotating shifts, including weekends and public holidays
• Technical knowledge or experience in electrical/electronic work. IT Network knowledge would be an added advantage.
• Experience in CCTV or card access system.

• 5 days, Tuas, Transport provided
• $4500 - $5500 basic salary, AWS, performance bonus
• Allowances, career growth
• Good learning environment

Main Purpose of Role:

Responsible for the installation, commissioning, testing, and servicing of equipment throughout its lifecycle. Ensure the delivery of high-quality, fit-for-purpose equipment and services while meeting client expectations.

Responsibilities:

• Diagnose problems or malfunctions in equipment, assess service requests, and perform technical interventions such as repairs, maintenance, or replacements.
• Carry out commissioning and testing of installations or components in line with project requirements, protocols, and safety regulations.
• Ensure seamless field service operations by handling technical, logistical, and administrative tasks. This includes documentation management, planning, and communication.
• Perform disassembly and assembly of equipment, including physically intensive tasks. Engage in machining activities such as drilling, sawing, or welding.
• Adhere to health and safety standards while ensuring project timelines and goals are met.

Requirements:

• Possess a Degree in Engineering
• Minimum 2-3 years of relevant experience as Service Engineer, preferably in cranes or wire ropes)
• Prior experience in equipment servicing or manufacturing is an advantage
• Client-oriented mindset, Strong planning and organizational skills
• Progress monitoring and follow-through
• Adaptability in dynamic environments
• Effective problem analysis and resolution
• Self-motivated, team player, and able to work independently
• The role involves physically demanding tasks and may require travelling to client sites

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Job Description

• To be able read Electrical/Instrumentation Drawings

• Experience in Electrical wiring troubleshooting

• Has Knowledge in Instrumentation & Motor Control

Job Requirement

• ITE in Electrical

• Able to write Service Report

• Able to follow the safety procedure

• Computer Literate

• Can work independently

• Willing to work overseas & accept offshore/onboard assignment

Job Benefits

• Positive and close knitted working environment

• Training Provided

• Onboard Allowances

• Group Hospital Surgical Insurance/ Group Personal Accident Insurance

• Annual leaves starting with 14 days and up to 21 days

Working location:

15 Kwong Min Road

Singapore 628718

Job Description

• To be able read Hydraulic Circuit Drawings

• Experience in Heavy machinery related to hydraulics such as crane, winch & HPU tc..,

• Experience working in any Marine Vessel /Ships

• Has Knowledge in Instrumentation & Motor Control

Job Requirement

• ITE in Mechanical

• Able to write Service Report

• Able to follow the safety procedure

• Computer Literate

• Can work independently

• Willing to work overseas & accept offshore/onboard assignment

Job Benefits

• Positive and close knitted working environment

• Training Provided

• Onboard Allowances

• Group Hospital Surgical Insurance/ Group Personal Accident Insurance

• Annual leaves starting with 14 days and up to 21 days

Working location:

15 Kwong Min Road

Singapore 628718

Job Description

• Carry out troubleshooting and corrective action of instrument breakdown or failures to find out the root cause and best solution in order to restore the functionality get back to normal
• Respond to technical queries from operation personnel and provide advice/solution according to best engineering practice to address issues which affect the operation of the power plant
• Follow C&I work instructions and propose changes for improvement where necessary
• Lead the execution of shutdown works for instrumentation to ensure completion of shutdown work on time
• Work closely with various sections to coordinate cross-functional maintenance works
• Perform risk assessment prior to start of work and conduct on-job risk assessment to identify residual risks associated with the planned/unplanned work
• Monitor spare parts and inventory for critical instrumentation to ensure availability when required in order to minimize unplanned outages. Establish new inventory/cataloging where necessary. Update information in the inventory to ensure that it is relevant for the current operation.
• Provide technical inputs in full cycle of procurement processes for materials and service requisition where required so that all technical requirements are addressed properly to protect company’s interest
• Identify, study, propose, and implement area for improvement in the field of instrumentation engineering to enhance operation and improve overall equipment reliability
• Supervise on-site contractors/additional supplier’s C&I technician(s) as well as C&I vendors to perform site works, review their work procedures and instructions to ensure compliance to achieve highest quality of work in a safe manner
• Participate actively in any meeting, discussion and initiative by team which is relevant to the job role and business needs in order to safeguard company’s interest
• Populate inputs into the Computerized Materials and Maintenance Management System (CMMS) to ensure data and history of equipment maintenance activities are captured accurately. Provide inputs to Planning Engineer with regard to instrument maintenance activities for consolidation

Job Requirements

• Possess a degree in Instrumentation and Control Engineering or Electronics and Electrical Engineering with at least three (3) years of working experience in the instrumentation field, or a diploma in the same fields with at least seven (7) years of working experience in instrumentation field
• Proficient in the codes and standards in the power plant industry i.e. BSI, ISO27001, ANSI, IEC, IEEE, etc.
• Strong interpersonal skills, a team player and able to work with all levels of management and multinational staff
• Hands-on experience in field instrumentation and sensors of different makes
• Proficient in power plant DCS and HMI systems, specifically experience with ABB Advant DCS, GE Alspa DCS will be an advantage
• Proficient in any power plant PLC control system
• Proficient in the P&ID, loop diagram, process functional flow diagram and familiar with gas turbine / steam turbine operations and protection concepts
• Cyber security knowledge in Operation Technology will be an added advantage

Job Description :

• Responsible for all the handshake tests, writeup creation, demo arrangement, sample graphic submission, ICONICS license handling, server arrangement.
• Responsible for Writeup and GUI preparation, Backend development monitoring, server arrangement.
• Designing network architecture, VLAN, network switches and firewall selection, server selection, procurement on network devices, IP assignment, rack assignment, rack power calculation and UPS selection, port assignment
• Monitoring project progress, attending to technical discussions, providing technical support, arranging Software requirement (EMS and MMS), implementing Smart solution
• Getting quotations, PR arranging, PI arranging with BM team, product delivering, attending technical discussions, project progress monitoring, resolving issues
• Selection of licenses, getting quotation from HQ, approving PR, optimizing license requirements, distributing license keys, holding all the license details for past and current projects
• Contacting ICONICS support team, raising tickets to clarify issues, updating status of the issues, arranging monthly meeting with ICONICS, meeting minutes creating and sharing, distributing details of critical fixes, testing new requirements
• Referring technical specs, providing server and license requirement, attending to tender meetings
• Creating and amending technical guidelines for ICONICS, G5, third party integration, graphic creation, project management, D&A, network designing, license selection, server selection, training manual

Requirement :

• Candidate must possess Diploma or Bachelor's Degree in Mechatronic or Electrical & Electronic Engineering
• Possess good interpersonal and communication skills
• Positive working attitude with pleasant personality
• Knowledge of C++/ Phyton/ PLC is needed
• Knowledge in HVAC systems, SCADA software, Building Management systems would be an added advantage

We regret that only shortlisted candidate(s) will be contacted.

As a Sales Engineer / Senior Sales Engineer, you will join our dynamic sales force in developing new businesses and providing professional solutions to our potential clients. Identify new sales opportunities through prospecting.

Job Description:

• Originate and close opportunities to develop new market segments, product groups and channels.
• Identify and canvass new sales opportunities and market through prospecting.
• Develop and plan sales strategies to meet monthly sales targets and progressive KPIs.
• Respond efficiently to customers’ technical or commercial queries and consistently meets customers’ expectation.
• Work closely with General Manager to develop and implement sales and service strategies to achieve committed sales target.
• Work closely within Sales Department to manage and expand existing business and contribute to meet sales KPI.
• Travelling to be expected.

Requirements:

• Diploma or Degree in Engineering, preferably in Marine, Mechanical or Mechatronics field.
• Have a strong and successful sales experience for more than 5 years in marine industry.
• Positive working attitude and self-motivated.
• Preferred who are familiar with 2-Stroke & 4-Stroke Engines, Engine Components MRO.

Additional Information:

• 5 days’ work week
• Transport provided from Choa Chu Kang and Pioneer MRT and vice-versa.
• Variable bonus and better medical benefits.
• Career growth & learning opportunity.