HSO way of working

In fulfilling our roles, we are

• Accountable for our own capabilities and development.
• Focused on delivering results without excuses, and
• Alive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.

We are looking for people who

• See beyond self and are impact focused.
• Consider the needs, challenges, and objectives of every person they interact with
• Exhibit positive reinforcement to help others succeed.

About the role

Job Title: Global Network Service Manager

Works closely with and have impact on: All global functions

Reports to: Director, Global Infrastructure & Cybersecurity

Function: Global IT

Work Location/Site: Singapore, Global Headquarters

Role Overview

The individual will be a member of the Global IT Team. The person will be responsible for designing and implementing enterprise network landscapes across Cloud, IT and OT environments. The ideal candidate will have hands-on experience in Azure networking, Fortinet and Cisco products. This role requires a proactive individual who can lead team members and drive network projects to successful completion.

Duties and Responsibilities

Strategic

• Maintain and improve the existing enterprise network infrastructure for Azure Cloud, IT and OT environments at global scale.
• Develop network architecture patterns to ensure highly secure and scalable connectivity across HSO sites and Azure cloud.
• Develop global team of network engineers and mentor them to ensure the delivery of exceptional service.

Operational

• Maintain and operate various networking technologies including:

1. Global networking including SD-WAN, MPLS, VPN, DNS, Radius, etc.
2. Network components such as routers, switches, wireless access points (WAP), SSL VPN.
3. Azure networking solutions, including Azure ExpressRoute, VPN, Firewalls, and Network Security Groups (NSG).
4. Automation experience (Ansible or Terraform).
5. Security products such as firewall, IPS, WAF.

• Hands-on L2/L3 experience to diagnose and resolve complex network problems, including connectivity issues, performance bottlenecks, hardware failures, etc.
• Lead and coordinate incident resolution across different internal and vendor teams.
• Collaborate with cross-functional IT teams to support network-related projects.
• Collaborate with the security team to develop and enforce network and security policies.
• Collaborate in regular security assessments to identify vulnerabilities and ensure compliance with industry standards and regulations (e.g., CIS, NIST, GDPR).
• Develop and maintain network documentation and diagrams.
• Stay updated with the latest networking technologies and best practices.

Requirements

Experience

• Minimum 10 years work experience within network operations with at least 4 years’ experience in enterprise network design including Azure cloud.
• International experience is highly desirable.

Skills/Accreditations

• Passion to work for a growing medical technology organization.
• Understanding of Azure cloud and data centre network architectures, hands-on experience in planning, design & implementation of network architecture.
• Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment.
• Good communication skills with spoken and written English.
• Experience in leading team members in global settings.
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, teamwork and interpersonal skills including strong persuasive techniques.

Academic Qualifications

• Bachelor's degree in information security, computer science, computer engineering, or IT equivalent.
• Professional level certifications core data centre networking (e.g. Cisco), Firewall (e.g. Fortinet), Cloud Provider. (e.g. Azure) and Automation (e.g. Terraform) are preferred.

Travel requirements

• Occasional travel, approximately 10% to 15% of the time.

*The position title and salary will be based on relevant experience and qualifications.

By submitting your application, you consent to HOYA Group collecting, disclosing, and retaining your personal data for employment assessment and verification purposes.

If you are shortlisted, we will contact you within three weeks of your application. Thank you for your application and understanding.

Introduction:

As a Customer Service Representative in a campus environment, you will be the primary point of contact for prospective customers. Your responsibilities will include educating customers about course offerings, addressing inquiries, and assisting in the sales process. You will work closely with the Centre Manager to ensure a seamless registration and enrolment experience for clients, enhancing their overall experience with our services.

Role and Responsibilities:

• Provide outstanding customer service by addressing inquiries from potential students through walk-ins and online platforms.
• Familiarize yourself with the curriculum and programs offered to effectively communicate with prospective customers.
• Identify and recommend courses that align with customers’ needs and objectives to facilitate enrolment.
• Assist in closing sales by guiding customers through the registration process.
• Collaborate with the Centre Manager to ensure a smooth enrolment process and maximize customer satisfaction.
• Collect and review customer feedback to contribute to continuous improvement in service delivery and sales strategies.
• Maintain accurate customer database records and assist in analysing sales data for reporting purposes.
• Perform additional duties and responsibilities as assigned by the Centre Manager.

Qualifications:

• A minimum of a diploma in any field.
• Fresh graduates with a proactive attitude and a sales-driven mindset are encouraged to apply.
• Prior experience in customer service or sales is an advantage.

Benefits:

• Competitive salary based on experience.
• Health insurance and retirement benefits (where applicable).
• Opportunities for professional development and growth.
• Paid sick leave.
• Discretionary bonus potential.

Working Hours:

• Monday: Off
• Tuesday to Friday: 1:30 PM - 7:30 PM
• Saturday and Sunday: 9:00 AM - 7:30 PM
• 
  

Join our team and contribute to creating an enriching experience for aspiring individuals in a vibrant campus environment!

HENRI CHARPENTIER - http://www.henri-charpentier.com/eng/
Outlets located at : Great World City, Orchard Central, VivoCity, Ngee Ann City, 100AM and PLQ.

Henri Charpentier, famous popular Japanese patisserie chain is expanding and looking for retail staff right now.

5 working days a week. 40 working hours a week. Annual leave from 12 days. AWS paid in January. Medical and dental benefits provided.

Training is provided at Orchard Area. Salary is paid fully during the training.

Job Description

• Assist Shop Manager and Assistant Managers in managing the operations of the Shop ensuring daily smooth operations
• Ensure all service staff are communicated correctly and meeting all established standards of service consistently
• Responsible for offering a friendly and efficient services to all guests and attending to customers' needs, complaints and enquiries
• Process guests orders to ensure that all items are prepared and served promptly
• Supervise services and catered events, ensuring neatness and cleanliness of service ware
• Assists in setup and clear down of the front and back of shop operations

Job Requirements

• Experience in F&B / Retail operations are advantages, preferably in luxury goods industry
• Well-groomed
• Good communication and interpersonal skills
• This position is hands-on, customer focused and such as we require someone with drive, efficiency and assertivenes
• High initiative and positive attitude
• Must have strong interests in Japanese Sweets culture
• Have passion to expand Sweets industry in Singapore

• No experience needed
• Handle paperwork
• Managing drivers, such as ensuring driver job completion, returning of delivery order
• Oversee activities that include transportation
• Communicate between drivers and customers
• Keen, positive and passionate learner
• Basic computer skills
• Able to work in a fast pace environment
• Office located at Clementi

Responsibilities:

• Warmly greet parents and children and create a welcoming atmosphere.
• Assist with registration and check-ins for classes and events.
• Respond promptly to parents’ inquiries in person, via phone regarding class schedules, programs, and other centre-related information.
• Manage and update class bookings and attendance records.
• Assist with administrative tasks, including data entry and maintaining accurate records.
• Support the team in managing the reception area and ensuring it is clean and organized.
• Address and resolve minor complaints or escalate issues to the appropriate personnel.
• Provide information about ongoing promotions and upcoming events.
• Ensure a smooth flow of operations during peak hours, including guiding parents and children to designated areas.

Requirements:

• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Prior experience in customer service or administrative roles is a plus.
• Ability to handle inquiries and concerns with professionalism and patience.
• Basic computer proficiency (e.g., Microsoft Office, email).
• Strong organizational skills and attention to detail.
• Comfortable working in a child-centric environment and interacting with children.
• Ability to commit to working on weekends and/or depending on the schedule.
• Preferably bilingual, able to speak both English and Chinese to assist a diverse range of parents effectively.

If you’re enthusiastic, organized, and love working with families and children, we’d love to hear from you!

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

Job Description:

You will undergo on-the-job training to familiarise with our product and be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. A shipping operation experience will be advantageous but not a prerequisite.

As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency - essential to liaise with Japanese customers
• Minimum 5 years experience working with business Japanese and a good Bachelor's Degree in Jap Language
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems
• Experience in maritime operations and possess a flair for technology application is preferred

About VSMC

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary

You will be responsible for successful customers’ product full lifecycle, including but not limited to, technology transfers, new products introduction, device performance, yield, and reliability of our advanced technologies

Key Responsibilities

• Take charge for successful new products qualification and technology transfers from motherfab
• Complex data analysis to identify process design weaknesses and/or manufacturing tool issues.
• Design and execute experiments, analyse complex data sets and derive actionable insights to improve yield and performance for each specific technology and/or products
• Collaborate with the engineering teams to maintain process stability and provide technical solutions to customers

Education Qualification & Essential Experiences

• A bachelor’s degree or higher in Electrical and Electronics Engineering, Chemical Engineering, Materials Science, Physics, or a related STEM field
• Minimum of 4 years of experience in silicon process flow enhancements and managing process shifts, changes with design rules and product layout, ensuring optimal yield, electrical test and product performance with short-and long-term reliability implications considerations
• Must be available to travel to Taiwan for a training period lasting 6 to 9 months
• Fresh graduates welcome to apply

Key Skills and Attributes

• Good interpersonal and communication skills to work effectively across functions and geographical teams with diverse background
• Strong analytical and problem-solving skills to achieve positive results and outcome
• Goal driven and an excellent team player that can work under pressure in a dynamic and fast-paced environment
• Has a growth mindset, prioritizing adaptability, resilience, innovation, and ongoing learning to support business needs

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases

About VSMC

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary

You are responsible for identifying, assessing and advising on risks arising from the workplace health, environmental and/or work processes, recommending measures to eliminate or minimize and control the risks and implementing the measures.

Key Responsibilities

• Conduct job and environment hazard and risk assessments, perform workplace evaluations, and implement corrective and preventive actions
• Apply relevant licenses, conduct tests and provide necessary inspection reports on environment and safety to drive improvement
• Lead and continually review existing and new Fab processes and equipment for EHS compliance, including managing waste, air, water, chemicals, gas and others
• Manage semiconductor process safety, establish Environment, Health and Safety (EHS) culture, implement and enhance the EHS program for employees and contractors
• Perform regular and ad-hoc inspections. audits and supervise hazardous operations safely
• Lead and facilitate ERC (Emergency Response Committee) related activities such as factory emergency response, fire, gas leak and others
• Collaborate with relevant departments for ISO14001, ISO45001, ISO14064, and ISO50001 management systems certification and compliance
• Provide technical, regulatory and process guidance to address emerging EHS issues

Education Qualification & Essential Experiences

• A bachelor’s degree or higher in Engineering or Science background including Occupational Safety, Chemical Engineering or Chemistry, environmental science and emergency response or management
• Minimum of 3 years of experience in semiconductor, electronics manufacturing, or other chemically intensive manufacturing industries and regulatory compliance preferred.
• Possess industrial safety, environmental protection, and fire protection related certificates
• Must be available to travel to Taiwan for a training period lasting 6 to 9 months

Key Skills and Attributes

• Strong analytical skills and able to work under pressure in a fast-paced environment
• Good interpersonal, leadership and communication skills to work effectively across functions and geographical teams with diverse background
• Goal driven and an excellent team player that can work under pressure in a dynamic and fast-paced environment
• Has a growth mindset, prioritizing adaptability, resilience, innovation, and ongoing learning to support business needs

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Responsibilities

• Undertake detailed design in Building Structures
• Execution of projects and liaison with the Client, Client’s Consultants, Contractors, and authorities to provide technical support for design
• Checker to obtain approval of design and drawings
• Prepare design report & attend meeting to resolve technical issue

Requirements

• Degree in Civil and Structural Engineering or its equivalent that is recognized by the Professional Engineers Board of Singapore
• Well versed with local authority codes and regulations
• Minimum 4 years of relevant building structure with civil experience
• Involve in large scale building (HDB/ Condominium/ Commercial) structural design project
• Good exposure in the analysis and design of PPVC, Precast and concrete structures, steel structures
• Good knowledge of the various engineering design software and analytical tools
• Applicant who has lesser experience will consider for Engineer role

- Propose alternative design to substitute tender design that is practical, liable, cost-saving and conforms to relevant building code of practice.

- Liaise with client, architect, consultant, and main contractor for any site issues to ensure timely project execution. To represent the Company at site meetings and other meetings as required.

- Responsible for site coordination workers and to make accurate, decisive, and prompt decisions relating to work matters. Feedback to management on site problems for corrective actions to be taken.

- To ensure details in subcontracts, purchase orders are accurate and meet with the project specifications in covering the full scope of work intended and required by the main contract.

- Efficient project management which includes project scheduling, lead, and co-ordinate the whole project team which include supervisors, foreman, workers and subcontractors.

- Source for more competitive costs in equipment and subcontractor costs to minimize project cost and capital utilization.

- Responsible for preparation, checking and submission of shop drawings before commencement of installation works and as-built drawings upon completion. The drawings shall provide for the openings through building structures for the passage of M & E services and shall ensure conformance to regulation and clients’ requirements.

- Submission of monthly progress claim to clients and monitoring of variation works, avoid wide differential in claim and payment amounts. To finalize project accounts and variation claims early for client’s verification and payment.

- To monitor the progress of work on site and recommend, if appropriate, the interim payment certification to supplier/subcontractors proposed by the designated Project Engineer.

- To access, recommend and recruit suitable subcontractors and work force to provide quality engineering services to our clients.

- To be readily involved in tender estimation, variation quotation and costing preparation and assist the project manager in the preparation of budgetary statement.

- Responsible for all correspondences with the clients, authorities, main-contractors, subcontractors, vendors, architects, consultants, etc.

- To be actively involved with quality management system of the company.

- Perform any other duties as assigned by higher management or superior.

Job Requirements:

- Degree or Diploma holder in Mechanical Engineering or equivalent.

- Have more than 3 years or dible experiences in ACMV system.

- Proficient in Microsoft Office, AutoCAD and BIM.

- Independent, diligent, highly motivated with excellent team spirit and cope in a fast-paced environment.

- Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.

We regret that only the shortlisted candidates will be notified

RESPONSIBILITIES:

1.Administrative – All business-related administrative tasks.

Payment Chasing and Updating Incoming Payments

Filing

Claims and Outgoing Payments Preparation

Processing Sales Orders, Delivery Orders, and Invoices

Assisting in Inventory Taking

Collection of Data.

Preparation of Quotations/Agreements/Contracts for Clients and Vendors.

All business administrative related.

2.Client Relationship Management – Handling all sales related inquiries.

Attend to all Sales inquiries

Workout costing and quotations for clients

3.Supporting roles

Assistant to Accounts

Assist in ad hoc operations matters

Assist in sourcing & purchasing

*Join Our Team: Outdoor Service Engineer*

Are you a tech-savvy problem solver with a passion for the great outdoors? AV Media Pte Ltd is seeking an enthusiastic and skilled Outdoor Service Engineer to join our dynamic team.

*About Us:*

AV Media Pte Ltd is a leading provider of audiovisual solutions, serving prestigious clients including MOE schools and various government agencies. We pride ourselves on delivering top-notch services and innovative solutions.

*Position: Outdoor Service Engineer*

*Key Responsibilities:*

- Provide maintenance and support for audiovisual equipment at client locations.

- Troubleshoot and resolve technical issues efficiently and effectively.

- Ensure customer satisfaction by delivering excellent service.

- Collaborate with the team to improve service quality.

*Requirements:*

- Technical diploma or equivalent in a related field.

- Experience in audiovisual equipment maintenance and troubleshooting.

- Strong problem-solving skills and attention to detail.

- Excellent communication and interpersonal skills.

- Ability to work independently and manage time effectively.

- Valid driver's license.

*Benefits:*

- 5-day work week.

- Company-provided vehicle for service visits.

- Comprehensive training program.

- Attractive salary and benefits package.

- Opportunity to work with prestigious clients and advance your career.

*How to Apply:*

If you’re ready to take on an exciting challenge and be part of a forward-thinking company, send your resume and a cover letter to [email protected] with the subject line "Application for Outdoor Service Engineer."

Join us in making a difference through cutting-edge audiovisual solutions!

Job Description & Requirements

• $13/ hr
• 2 month is ok (can extend)
• 5 days work week including weekends
• No experience needed
• Uniform provided

Job Scope:

1. Receiving incoming stock
2. Delivering of duty free orders into departure gate hold rooms
3. Assisting to top up display stocks at the stores
4. Assisting in IShop Changi fulfilment in the picking and packing of orders
5. Any other ad-hoc duties as assigned by the Supervisors or Retail Managers

Key Responsibilities

• Respond to local & overseas inquiries via phone, email in a timely and professional manner
• Process of sales quotation/order, delivery order/invoices
• Provide support to sales manager
• Prepare shipping documentation
• Liaise with forwarders on shipment matters
• Assist ad-hoc tasks when needed

Requirements

• fluent in English & Mandarin speaking and written
• Able to work independently while remain a strong team player
• Ability to multi-task, prioritize, and manage time effectively
• Familiar with sea/air freight procedures
• Familiar with SAP B1 an advantage

Training will be provided to assist candidate to uptake job scope

Other information

• Working hours: Mon to Fri (8.30am to 6pm)
• Working location: Defu Lane

Serving food to guest

Clean and wash the crockeries

Every Friday 10am to 3pm ( 5 hours)

Can work with friend

Basic food hygiene certificate

About Us:

We are a dedicated Chinese tutoring center passionate about providing top-quality educational services to children. Our team is driven by a shared mission to foster growth and learning in students while creating a supportive, family-like environment. We are now seeking a talented individual to join us as a Customer Service and Administrative Supervisor.

Job Description:

As the Customer Service and Administrative Supervisor, you will play a key role in maintaining smooth day-to-day operations while ensuring excellent service to our students and their parents. You will oversee customer service interactions, ensuring all inquiries are handled professionally and efficiently, while also managing administrative tasks that support the organization.

Key Responsibilities:

- Serve as the main point of contact for parents and students, delivering exceptional customer service.

- Address customer concerns, resolve issues, and manage inquiries with care and professionalism.

- Perform administrative duties such as scheduling, coordinating appointments, and maintaining records.

- Collaborate with the team to streamline workflows and improve overall service quality.

- Support the center’s operations by ensuring all processes run smoothly and efficiently.

- Maintain communication in both English and Chinese for parents and team members.

Job Requirements:

- Proven experience in customer service and administrative roles.

- Excellent communication, organizational, and multitasking skills.

- Patience, empathy, and a passion for working with children.

- Strong interest in education, with a preference for candidates with related knowledge or experience.

- Ability to speak and write fluently in both English and Chinese.

- A collaborative team player with a positive attitude and willingness to help others.

What We Offer:

- Competitive salary and benefits package.

- Opportunities for career advancement in the education sector.

- Free Chinese language tutoring for your children.

- An engaging and supportive work environment with friendly colleagues.

Join Us:

If you are enthusiastic about education and want to contribute to shaping the future of students while developing your career, we welcome you to apply! This is an exciting opportunity to be part of a passionate team and make a meaningful difference.

How to Apply:

Send your resume and cover letter to [Insert contact details]. We look forward to meeting you and working together to create a brighter future!

JOB DESCRIPTION (ROLES AND RESPONSIBILITIES)

• Perform route mapping and navigation testing
• Assists in setting up the servers and other peripherals needed for robot operations
• Execute hardware and system upgrade or modification
• Provide technical support to the Service Team for Tier 3 - Software and System issues whenever necessary
• Conduct training to the Product Operators and Service Team for the newly setup system, equipping them with product operations and basic troubleshooting knowledge
• Coordinates with stakeholders, ensuring effective communication and providing regular progress reports
• Escalate higher level issue whenever necessary
• Prepare and submit relevant Operations documents as needed
• Execute ad hoc tasks on behalf of the Robotics Operations Team as needed

SKILLS AND QUALIFICATIONS

• Diploma, Bachelor’s or Associate’s degree in Mechanical/Electrical/Computer Engineering or other related fields
• Proven relevant work experience of at least 2 years
• Strong background in Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)
• Familiarity in mechanical/electrical hardware installation, setup and troubleshooting
• Familiarity in system/network installation, setup and troubleshooting
• Familiarity in AutoCAD, ElcoCAD and any other design and planning software
• Familiarity of LINUX (Ubuntu) System and software troubleshooting will be an added advantage
• Ability to read and interpret mechanical / electrical prints and other related technical documentation
• Strong working knowledge of equipment, tools and components used in the industry
• Proficiency in using computers and basic applications such as MS Word, Excel and Powerpoint
• Ability to work independently and remain professional under pressure
• Ability to clearly communicate with colleagues and end users

ADDITIONAL REQUIREMENT

• Willing to travel locally in a short notice
• Comfortable to work overtime as needed
• Willing to be deployed overseas as needed

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a DevSecOps Engineer to join us!

Role and Responsibilities:

• Design, implement, and manage CI/CD pipelines using GitLab to support continuous integration, delivery, and deployment.
• Develop and maintain automated scripts and tools to enhance DevSecOps processes including SCA (Software Composition Analysis) and container scanning.
• Manage and optimize AWS services including ECS, ECR, Aurora, WAF, Network Firewall, Transit Gateway, ALB, and NLB to ensure secure and efficient cloud infrastructure.
• Implement security best practices in cloud environments, focusing on identity management, logging, monitoring, and incident response.
• Collaborate with development and operations teams to promote a security-first mindset and embed security practices throughout the software development lifecycle.
• Conduct regular security assessments, vulnerability scans, and penetration tests to identify and remediate security weaknesses.
• Monitor and respond to security incidents and anomalies in real-time, providing analysis and recommendations for corrective actions.
• Stay up-to-date with the latest security trends, vulnerabilities, and technologies to ensure robust defenses against potential threats.
• Good to Have: Knowledge in MS Entra, MS Graph API, Node.js, MongoDB, and AWS Lambda (Python Serverless).

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience:
  • 2+ years of proven experience in DevSecOps and/or Cloud Services management and deployment, with a strong focus on AWS and/or Azure services.
  • Hands-on experience with GitLab CI/CD pipelines.
  • Experience with security tools and practices including SCA, container scanning, and penetration testing.
  • Good to Have: Experience with GCC-2.0.

Skills:

• Proficiency in managing AWS services (ECS, ECR, Aurora, WAF, Network Firewall, Transit Gateway, ALB, NLB).
• Strong scripting skills (Python, Bash, etc.) for automation.
• Familiarity with containerization technologies (Docker, Kubernetes).
• Excellent understanding of security principles and best practices.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork skills.

Preferred Qualifications:

• Certifications:
  • Required: Associate-level AWS certifications (e.g., AWS Certified SysOps Administrator, AWS Certified Developer).
  • Good to have: Azure certifications (e.g., SC-300, AZ-104).
• Additional Experience:
  • Experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
  • Background in software development with knowledge of secure coding practices.
• Soft Skills:
  • Ability to thrive in a fast-paced, agile environment.

Proven track record of proactive problem-solving and innovation.

Requirements:

• Comfortable with a 5-year direct contract (with perm benefits)
• At least 5 years of experience in the above domain areas

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience.

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS's privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Benefits

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

Responsibilities

• Lead a team of line leaders and operators to meet daily production output, quality, productivity and yield.

• Conduct daily pass-down meetings and escalate line issues if any

• Oversee manpower/overtime and consumables planning

• Ensure manufacturing and safety procedures are being followed

• Conduct training/coaching to leaders & operators to improve performance

• Implement ideas and improvement activities to prevent human errors

• Ensure good discipline and housekeeping in the line

• Coordinate with other departments to support projects, evaluations and preventive maintenance activities in the fab

Requirements

• Diploma/Degree in Engineering/Science/Production/IT

• Preferably experienced in high-tech, high-vol manufacturing environment

• Good leadership and communication skills

• Willing to work 12-hour shifts (day or night)

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

We are looking for an experienced AI Engineer with solid knowledge and experience in developing AI/ML systems, to accelerate incubation and delivery of new AI/ML based media and business capabilities.

You will be working with other engineers in the team to research, experiment, and build AL/ML models & algorithms utilizing various of data sources. You will be one of the problem solvers who utilises technology to address complex business needs.

The role reports to the AI Products & Solutions Lead and will work closely with other product teams within the digital department.

Responsibilities

• Implement scalable and robust AI/ML systems computing on large volumes of datasets using a variety of open source and proprietary Data Science technologies.
• Implement and integrate system components for service orchestration, scheduling, job status monitoring, model performance monitoring, failure recovery, APIs, and any other components required for a robust and reliable Machine Learning system spanning on-premises and cloud environments.
• Develop and implement data processing jobs and pipelines to provide standard, continuous, and scalable data input for future analytics and modelling needs.
• Write and automate unit, functional, integration and performance tests in a Continuous Integration environment.
• Work closely with stakeholders to ensure high standards of data governance during implementation.

• Bachelor's degree in Computer Science, Computer Engineering or related fields.
• 5+ years of software development experience with 3+ years in developing end-to-end AI/ML applications.
• Excellence in algorithms, data structure, discrete math, and distributed computing.
• Full stack experience in data collection, aggregation, analysis, visualization, and monitoring of AI/ML products (MLOps).
• Experience with basic software development skills, such as agile methodologies, testing, version control, and CI/CD.
• Proficiency in Programming languages (Python, Java, etc).
• Experience with Cloud Infrastructure, Kubernetes, Docker, GPU, TensorFlow, Pytorch & other Opensource AI/ML framework and libraries.
• Experience with SQL and/or NoSQL database.
• Experience working in Media & Entertainment industry is a strong plus.
• Self-directed, ability to work independently and research innovative solutions to technical and business problems.

Responsibilities:

• System and network setup, deploy and maintenance support for projects
• Provide technical proposals and deliver with quality standards and deadlines
• Provide technical guidance and expertise to the team, assisting with problem-solving and decision-making
• Participate and support cybersecurity risk assessment, hardening and VAPT
• Setup and conduct UAT test for system, storage, switches, router and firewall
• Perform system and network hardening, VAPT test and provide solutions to VAPT

Prerequisites:

• Degree in Information Technology, Computer Science or relevant disciplines
• Familiar and hands-on experience in design, setup, harden and deploy Windows/Linux OS, Storage and MSSQL server
• Familiar and hands-on experience in design, setup, harden and deploy Huawei/Cisco switches, router, FortiGate Firewall, NMS and MFA software
• Prepare system setup, deployment, manual and hardening documentations based on the project requirements
• Proficient in Cybersecurity principles, hardening methodologies, scripting and tools
• Possess CCNA, CISSP, Security+ , CISA certified will be a plus
• Willing to standby and attend projects' system issues during off office hours

Job description of position

• Windows Server configuration and support
• Experience in configuring and troubleshoot Firewalls, Switches, network routing and WiFi Access Point to maximize network efficiency and security
• Maintain and updating network equipment to the latest firmware releases
• Experience in Office365, Teams, OneDrive and SharePoint support.
• Cloud experience in Azure and AWS is advantage.
• End-user, computer and software support
• Knowledge of SD-WAN technology
• Regional countries remote support is required

Minimum qualification & working experience:

• Diploma or Degree with minimum 5 years of server & IT networking support related experience.
• Experience in Firewall and Network Switch configuration.
• Must be a team player

Language proficiency and skill set:

• Prefer with CCNA/CCNP/CCIE/CompTIA Network & Security
• LAN/WAN. TCP/IP Networking, Palo Alto Firewall, Azure/AWS cloud, routing protocol

Job Description:

1. Oversees projects management and implementation;
2. Codify implementation design into documented for end user's record;
3. Conduct training and presentation for team members and end-users;
4. Provide technical testing or support to pre-sales engineer/customer on the network setup;
5. Assist on technical communications with customer/partner, to ensure closure of sales order;
6. Ensuring that the solution can deliver on the customer’s requirements;
7. Work closely with Level 2 support, if case issue is escalated to Level 3;
8. Maintain rapport with customers and competence in managing vendors; and
9. Any other ad-hoc duties assigned.

Job Requirement:

• Degree/Diploma in IT Networking or equivalent
• At least 2 years of work experience in a SI or distributor environment with network security skillset
• Good IT knowledge in OSI 7 Layer, TCP/IP, LAN/WAN technologies and network security
• Ability to work under pressure with minimal supervision
• Excellent in communication and analytical skill
• Experience in network security projects implementation
• Positive working attitude and a good team player
• Willing to work extended office hours and after office hours when needed
• Exposure to security solution such as Firewall, local balancer or endpoint protection will be an added advantage