We are seeking a proactive and detail-oriented Network Engineer to join our team and take ownership of critical network monitoring and security operations. This role involves overseeing the performance and connectivity of network devices, managing backups, implementing configuration changes, and ensuring the security and reliability of network infrastructure.

The ideal candidate will possess expertise in firewall management, network device hardening, and patch management to maintain robust and secure network operations. Hands-on experience with network automation tools, scripting, and certifications such as CCNA or CCNP will be advantageous.

Key Responsibilities:

1. Network Device Monitoring:

• Regularly check network devices for connectivity and performance.
• Monitor the health status of all network devices to ensure they are functioning correctly.

2. Backup Management:

• Perform regular backups of network configurations and critical data.
• Ensure backup processes are reliable and data can be restored efficiently.

3. Configuration Management:

• Implement and document configuration changes to network devices.
• Maintain accurate records of all configuration changes.

4. Firewall Rule Review:

• Regularly review and update firewall rules to ensure network security.
• Collaborate with the security team to address any vulnerabilities.

5. Network Device Hardening:

• Apply best practices to harden network devices against potential threats.
• Ensure all devices are configured securely and comply with company policies.

6. Patch Management:

• Apply patches and updates to network devices to protect against vulnerabilities.
• Keep track of patch levels and ensure all devices are up to date.

Preferred Skills:

• Certifications such as CCNA, CCNP, or equivalent.
• Experience with network automation tools and scripting.

Shortlisted Candidate will be Notified.

Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor's degree in computer science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

Job Summary:

Responsible for daily cloud operations, cloud implementations, and technical customer engagements. The role demands proficiency in basic operations, administration, and handling specific implementation projects or pilots in cloud environments.

Key Responsibilities:

• Execute cloud infrastructure operations, ensuring high performance, security, scalability, and reliability.

• Implement and deploy configurations with a focus on automation, adhering to design specifications.

• Collaborate with projects and team members to improve processes and optimize cloud environments.

• Maintain up-to-date certifications and knowledge of market trends in cloud and security technologies.

• Manage and resolve issues with proper documentation while meeting SLAs.

• Audit, review, and implement IT security policies.

Technical Expertise:

Database Activity Monitoring (DAM):

• Monitor database activity for unauthorized access and suspicious behaviour.
• Configure rules to detect SQL injections, privilege escalations, and anomalies.
• Perform access reviews to enforce least-privilege access controls.

Continuous Threat Vulnerability Library (CTVL):

• Maintain and update a repository of known vulnerabilities and threats.
• Integrate threat intelligence into vulnerability management programs.
• Collaborate with security teams to address high-priority vulnerabilities.

Nexpose (Vulnerability Management):

• Deploy and configure Nexpose for comprehensive vulnerability scanning.
• Customize scanning templates to meet regulatory and security requirements.
• Generate actionable remediation plans from vulnerability assessments.

Skills and Achievements:

• Proficiency in DAM, CTVL, and Nexpose tools to bolster security and manage vulnerabilities.

• Experience in integrating DAM and Nexpose with SIEM platforms for enhanced monitoring.

• Analytical and collaborative skills to translate technical findings into actionable outcomes.

• Manage and supervise major construction supervision as RE of building works and civil infrastructure,

involving site inspection, meetings and review of drawings and method statements in accordance to

customer specifications, applicable codes, standards and other generally accepted practices.

• Carry out independent design checks for temporary falsework and formwork support system
• Keep quality records of all works, monitor and report on work progress
• Review and comment on contractor's submissions.
• To review and supervise safety, environmental and health matters.
• Station full-time on site to support Senior Resident Engineers (SRE) and the QP(S) with projects.

• Possess Degree in Civil Engineering recognized by PEB and registered with IES as Resident Engineer
• At least 5 years of MRT Project Experience or Civil/Structural works.
• Has good working knowledge of Civil and M&E works and Strong knowledge of Singapore building codes, regulations, and standards.
• Proficiency in project management and construction supervision.
• Excellent communication and interpersonal skills.
• Good analytical ability with strong verbal and written communication skills

Min. 4 years working experience in Rock piling foundation supervision during piling stage of the project; supervision in HDB BTO projects.

To carry out site supervision and inspection of the works to ensure the works are constructed to required quality and accuracy

Supervision & Inspection for bore piling, ERSS, earth retaining wall & precast work with approved dwg, specification, rule & regulation.

Monitoring in structural material test and checking Method Statements, tests and drawings

Work closely with Consultants, Client & authority and attend progress and technical meetings

Reply some RFA/RFI and Maintain updated drawings/RFA/ RFI, all site records

Systems Engineer Job Description

We are a growing company looking for an efficient systems engineer to help us expand our computing infrastructure. The systems engineer's responsibilities include working with a team of IT specialists to design, set up and maintain a network of computers, including hardware, software, and system architecture. To be successful in this position, the systems engineer should be a highly motivated, results-driven individual who can create the perfect solution for our organization's higher-level needs. The best candidate will also be an excellent listener and communicator, with the ability to explain why their solutions are the best fit for us.

Systems Engineer Responsibilities:

• Overseeing the development and installation of new networking and computing infrastructures.

• Selecting the best possible solutions using knowledge of a wide range of available technologies.

• Monitoring systems in the existing network to ensure there are no productivity set-backs.

• Installing and configuring operating systems and application software.

• Implementing best practices for system security and data backups.

• Anticipating potential issues or bottlenecks and identifying possible solutions.

• Troubleshooting and resolving all technical issues when they arise.

Systems Engineer Requirements:

• Bachelor's degree in computer science, information systems, or related field (Master's preferred).

• Proven track record of installing, configuring, and troubleshooting UNIX-based systems.

• Experience creating scripts (e.g. using Perl, Ruby, Python) and setting up software for automation.

• Exceptional knowledge of networking technologies (OSI network layers, TCP/IP).

• Familiarity with administration, performance tuning, and system monitoring.

• Good communication skills (written, verbal, and face-to-face).

Job Responsibilities

• Responsible for the algorithm research and development, delivery, and customer support for ZOLOZ, the overseas business of Ant Group's security technology.
• Design algorithmic solutions for security scenarios targeting overseas customers, including task breakdown and the development of algorithm modules.
• Closely collaborate with product and solution teams to develop industry-leading AI commercial products, achieving advanced levels in the industry and delivering these to overseas customers.
• Explore the transformative changes and enhanced security that multimodal large models can bring to identity verification.

Job Requirement

• Possesses extensive experience and a strong background in machine learning/artificial intelligence, with a solid academic foundation and research creativity. Priority is given to those with expertise in computer vision, risk control modeling (Graph, NLP), and multi-modal large models.
• Has practical experience in algorithm engineering, leading or participating in the industrial implementation of algorithmic products or projects. Proficient in relevant programming platforms such as PyTorch, TensorFlow, Keras, etc. Experience with large model implementations is preferred.
• Holds at least a Master's degree in Computer Science, Computer Engineering, or related fields. A Ph.D. or publications in top-tier conferences/journals are preferred.
• Demonstrates excellent communication skills, along with the ability to collaborate and drive cross-team or cross-departmental projects. Preference will be given to candidates with B2B commercialization experience or fluency in English.

Role:DataCenter Engineer

JD:

Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.
• Possess an in-depth knowledge of data center infrastructure technology and components for installation.
• Working knowledge of Data Centre Mechanical & Electrical for operation.
• Vendor management.
• Extensive knowledge garnered working as a Data Center Operator
• Thorough knowledge of Data Center Operations with strong knowledge of Operations methodology.
• Experience in eye-ball checking of system faults and failures
• Good technical knowledge on Data Centre monitoring tools.
• Strong written and excellent communication skills."

Must have Talent / Skills

Ever work in Data Centre

"• ITIL Process Knowledge
• WOG experience

• Develop architectural designs and concepts based on client requirements.
• Prepare detailed drawings and specifications using CAD software.
• Conduct site visits and assessments to analyze project feasibility.
• Collaborate with engineers, contractors, and other professionals.
• Ensure compliance with local building codes and regulations.
• Present design proposals to clients and stakeholders.
• Manage project timelines and budgets.

• Bachelor’s or Master’s degree in Architecture.
• Licensed Architect (registration required).
• Proficiency in design software (e.g., AutoCAD, Revit).
• Strong communication and interpersonal skills.
• Experience with project management is a plus.

Job Description

• Design of mechanical engineering works e.g. ACMV, Fire protection systems, plumbing and sanitary for assigned projects
• Conducting technical feasibility study, life cycle study and planning for building engineering.
• Preparation of study reports, design reports, technical notes and public consultation papers.
• Preparation of tender documents and technical specifications.
• Evaluation of tenders and preparation of tender assessment reports.
• Provide support in project management and contract administration for building engineering contracts.

Requirements

• Bachelor Degree in Mechanical Engineering
• Minimum 1 year of hands-on design experience in building and/or infrastructure projects
• Good project management and technical skills
• Team player and able to work independent with minimal supervision

Job Scope & Responsibilities

• Deliver exceptional customer service, anticipates and responds to customer needs
• Prepare a variety of espresso-based beverages and tea, other hot/iced beverages
• Preferably experienced in coffee calibration, basic latte art skills (not a requirement as long as willing to learn)
• Maintain drink ware and beverage equipment needed for beverage preparation, ensure hygiene levels are met
• Maintain product taste and quality stability
• Monitor coffee bean and other supply‘s qualities
• Able to maintain regular and consistent attendance and punctuality
• Ability to work under pressure and maintain a calm demeanour during periods of high volume or unusual events to keep store operating to standard
• Operate Point of Sales (POS) Systems for all orders
• Able to handle all aspects of front of house service, including barista and customer service and floor duties

Requirements

• Food Hygiene Certificate
• Basic barista experience
• Must work on weekends and public holidays

Benefits

• 5 day work week, 45 hours per week
• Staff meals are provided

Roles & Responsibilities

• Ensure performance complies with specications, technical clarications, and drawings.
• To guide and supervise on works arrangement and site activity.
• To check all installation drawings and prepare relevant schedule.
• Monitor the daily progress of activities and prepare daily report of the status of each assignment.
• Managing project budgets. Able to work on weekend/public holiday.
• Able to work regularly under rooftop.
• Able to use Microsoft suite of Software including project.
• Prociency in AutoCAD is preferred.
• Good organizational skills and communication skills. Good technical competency.
• Carry out the electrical cabling works, tray & trunking works with installation.
• Experience in integration of the sites.
• Minimum Certicate requirement in Safety Supervisor.
• Candidates with a Diploma in Electrical and Electronics Engineering or above Minimum 10 years working experience on related sites

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Just imagine your future with us…

At Aurecon, we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust, and inclusiveness. Our differences are what fuel our creativity.

What will you do?

In this position, you will join our Transport, Land & Water business, where you will play an integral part in a team of highly skilled specialists that ‘bring ideas to life’ for our clients across all types of building and infrastructure projects.

We know the work we do is vital in assisting our world’s economic development and, it is the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’.

• Provide comprehensive design and project management services to clients, including preliminary & detailed design of Water & Infrastructure projects including roadworks, earthworks, sewerage, water, and drainage.
• Carry out design calculations and produce sketch drawings, preparation of tender documents and proposals. Write, consolidate, and review technical reports of water infrastructure projects and studies.
• Possess initiative to resolve tasks or problems that arise during design and construction stages.
• Ensure compliance with Project Design Criteria/Client Brief/ Approved Concept, as well as relevant design standards and office standards.
• Work independently and have excellent communication skills with project team-mates as part of a team.

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What can you bring to the team?

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need the following:

• Recognized Civil Engineering qualification or related field (Bachelor/ Master’s degree).
• Minimum 2 to 8 years of professional design experience in the field of civil works design preferably in roads, drainage, and sewerage projects of PUB, JTC, HDB, URA, LTA, etc.
• Sound understanding and knowledge of civil related regulation, standards, and reference of design – such as Euro Design Codes, Singapore Standards and Codes of Practice, and statutory requirements (LTA, BCA, PUB etc.), with hands on experience in usage of Civil Engineering Software.
• Excellent technical writing and presentation skills
• Energetic, proactive, and reliable team player with excellent communication and project coordination skills.

Our Aurecon Attributes define our way of being – they are a collection of qualities that makes us who we are. Individually and collectively, they unleash the true power of Aurecon, they make us stand out from the crowd and are critical to our success. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us

Headquartered in Australia, Aurecon is one of the leading international engineering, design and advisory company that brings vital engineering experience, technical capabilities, and design expertise to an extensive range of markets.

Over the last 85 years, our team of more than 5 000 experts located in 11 locations across the globe have collaborated with our clients and partners to reimagine, shape and engineer clever, innovative and sustainable solutions to solve some of the world’s most complex challenges.

In Asia, where the region is undergoing rapid transformation in areas of sustainability, digital and infrastructure, we lead by being innovative, flexible, and nimble. We embrace design-led thinking – an approach that is guided by digital engineering, the user experience and sustainability – ensuring that the work we do is future ready and leaves a legacy for the next generation.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Duties of Service Crew

• Provide excellent customer service experience.
• Maintain the stock service areas with supplies such as condiments and tableware’s
• Assist in making hot and cold beverages
• Assist in serving food and beverage to guest
• Assist in Packing food orders in Kitchen for both dine in, online & takeaway orders
• Assist in Taking Order
• Assist in Seating guest
• Assist in keeping the restaurant clean at all times
• Assist in clearing tables , sweeping , mopping etc
• Provide menu recommendations appropriately
• Attend to customers’ needs promptly and professionally
• Adhere to personal & food safety procedures
• Maintain cleanliness and the hygiene of the restaurant
• Perform any other duties assigned by Manager

The Job:

• Network design, implementation, testing, security, managing and maintenance of proposed system.

• Work closely with Team Leader to meet system delivery milestones.

• Provide technical documentation support to project and solutions teams, as well as hand over as-built system documentation to maintenance support team.

• Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.

• Assist in day-to-day operation of the System Delivery team.

• Carry out other technical-related duties that may be required.

The Requirements:

• Degree or higher in Computer Science, Information Technology, Engineering or its relevant field, with network certification in CCNA, CCNP or CCIE.

• At least 3 to 5 years of experience in configuring and administering routers and switches (e.g. Cisco routers and switches, etc.), firewall products (e.g. Check Point, Forcepoint, etc.), F5 Load Balancers, AAA, NTP, IPS.

• Good understanding of network system, network architecture, routing, switching, firewall and security.

• Good interpersonal and communication skills to interact effectively at all levels.

• Proficient in performing network analysis and troubleshooting using network and protocol analyzers.

• Senior and Lead Network Engineer will be required to lead a team of network engineers.

To Apply:

Please send your latest CV in word file to [email protected]
Kindly indicate your availability, current and expected remuneration package.
We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)
Registered EA Personnel (Reg. No.:R1551322)

This position is responsible for the efficient operation, maintenance and repair of the physical structure, utility services, equipment, fixtures, and furnishings of the hotel facilities.

• Work with supervisor or technicians to carry out planned preventive maintenance, corrective maintenance and repairs as per instructed by Engineer
• Responsible of all technicians under Duty Engineer care
• Carry out planned and unplanned maintenance programs for the various systems such as (not limited to) the following:
• Air-conditioning & electrical, refrigeration, FLS equipment, building maintenance including furniture & fixtures, parts renewal & repairs, kitchen equipment, low voltage (LV), guest rooms, F&B outlets, front/back of the house, plumbing & drainage.
• Comply with established safety practices while performing repair or retrofit of all electrical, mechanical, plumbing, HVAC, water treatment, etc. Operate, maintain and repairs all hotel systems, devices, controls, equipment, etc.
• Comply with all established procedures, e.g. Work Orders, Out-of-Order Rooms, Emergencies, etc.
• Carry out preventive maintenance, repair or retrofit of electrical, mechanical plumbing, fire protection, and life safety systems.
• Records and analyses daily operating logs and utilities.
• Handles emergencies in repair works.
• Carry out improvement, maintenance and repair work on all building services and equipment according to the standards and requirements.
• Perform daily startup, shutdown and inspection of building services and equipment according to the standards and requirements.
• Maintain tools and equipment, and perform Engineering housekeeping work.
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.
• Ability to prioritize tasks and follow specified procedures
• Ability to work well with minimal supervision
• Resolve problem without waiting for ‘Spoon feeding’ idea.
• Good physical condition, strength and well
• Enforce and check general housekeeping and tidiness of workplace and workspace
• Respond quickly in the event of an emergency, notify appropriate personnel and follow safety protocol
• Basic understanding of mechanical and electrical system
• Ability to conduct basic troubleshoot, test, repair and service equipment
• Fast, efficient and accurate when escalating problem up to Engineers
• Willingness to work overtime if necessary
• Able to make judgement and decision when Engineer is not around
• Assist Engineer to follow up outstanding issue passed down

Qualifications / Experience

• Trade Certificate or a minimum of 2 year of relevant hands-on experience in area of expertise
• Reading, writing and oral proficiency in English language
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Able to lead the team in absence of supervisor
• Required to come down on site is urgent issue arise
• Control of technician’s OT and work roster
• Required simple computer knowledge etc, word and excel

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are looking for Duty Engineer to join our Fun and Vibrant team.

As a Duty Engineer, we rely on you to

• Provide advice on the aspects of maintenance support and operational efficiency
• Supervises the team members and contractors’ for maintenance and repair of equipment
• Manage daily report of complains and maintenance request, to provide analyses report on regular basis
• Assist in implementing the Energy Conservation Programme
• Conduct on the job training to team members.
• Coordinates engineering support as required in hotel emergency procedures
• Adhoc duties as assigned.

We are looking for someone who:

• Diploma / Higher NITEC / NITEC in Electrical / Mechanical / Building Services / Facilities Technology
• Preferred working experience in hospitality industry
• Team player
• Good communication and writing skills

If you are the right person, what are you waiting for? Click the APPLY button now!

Working Location: Caldecott
Contract Duration: 12 months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,980 per month

Responsibilities:

· Conduct literature review

· Collect data and manage database

· Analyze data and report findings

· Provide administrative support

· Any other ad-hoc duties as assigned.

Job Requirements:

· Bachelor’s Degree in Psychology / Social Work / Sociology / Early Childhood Education or Social Sciences.

· Experience in quantitative research (e.g. thesis using quantitative methods)

· Knowledge in R or Python is a plus.

· Knowledge in Tableau or Power BI is a plus.

· Immediate Starters are preferred (Not serving any notice period)

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Nearest MRT: Bedok
Contract Duration: Immediate – 31 Mar 2025
Working Hours: 8am – 5pm (Monday to Fridays)
Basic Salary: $14 per hour

Job Responsibilities:

· Assist with walk-in enquiries

· Manage e-kiosk and generating queue tickets for walk-in customers.

· Crowd Control

Job Requirements:

· GCE O Levels and above

· Comfortable with handling frontline customer service.

· Good communication skills.

· Only Singaporeans.

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

To deliver excellent service quality at service counters which handle customer registrations and processing, enquiries and requests in accordance to service standards, processes and policies.

The individual is responsible to provide consistent and excellent quality services to the visitors, which may include VIP visitors, and to achieve service standards for frontline customer services.
Key responsibilities and functions include:
1. Receive and welcome the visitors with a polite and cheerful disposition
2. Register and enroll visitors facial recognition efficiently and accurately
3. Provide efficient queue management and crowd control where needed
4. Protect and maintain accurate and updated visitor records according to PDPA requirements
5. Key management including issue, return and accounting for all keys on a daily basis
6. Able to multitask and to work fast
7. Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
8. Monitor attendance and prepare report as needed.
9. Comply and adhere to SOPs, policies, guidelines and processes
10. Flexibility to change roster should there be a need to.
11. Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
12. To participate in digitisation exercises, organising files and documents as necessary.

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Position: Clinic Assistant

Responsibilities: • Attend to inbound calls/emails and assist with enquires • Make outbound calls to patients and clinics to facilitate bookings • Co-ordinate with clinics to ensure experience for patients are enhanced • Submit insurance claims • Arrange bookings and help with registrations of patients • Assist with the issuance of tax invoices • Concierge customers from & to directions of X ray/MRT/taxi stand/clinic • Support sales & marketing activities and compile statistics • Assist with other ad-hoc admin duties such as faxing and/or filing • Any other duties as and when assigned by the Management

Requirement: • Minimum GCE "N" or "O" Levels • Speaks fluent English. • Possess good communication and interpersonal skills • Customer service oriented & positive attitude towards learning

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

You will be a key service partner to our clients in delivering timely and accurate advice regarding payroll, benefits and claim reimbursement as a Customer Service Officer.

• Provide timely and accurate responses to queries received via email and telephone pertaining to payroll, benefits and claim reimbursement.

• Perform case logging to prepare monthly reports for submission to the Authority.

• For cases which require inputs from other stakeholders, to track and follow up with reminders in order to ensure case closure.

• Escalate sensitive cases or highlight surge in case volume for Management attention.

Requirements

• Minimum Diploma holder, preferably with experience in customer service

• Excellent communications and interpersonal skills

• Desire to go the extra mile for customers

• Meticulous with keen attention to details, service oriented and a good team player

• Proficient in Microsoft officer applications (Words and Excel). Knowledge of SAP-HR is an added advantage

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Job Position: Clinic Assistant

Responsibilities: • Attend to inbound calls/emails and assist with enquires • Make outbound calls to patients and clinics to facilitate bookings • Co-ordinate with clinics to ensure experience for patients are enhanced • Submit insurance claims • Arrange bookings and help with registrations of patients • Assist with the issuance of tax invoices • Concierge customers from & to directions of X ray/MRT/taxi stand/clinic • Support sales & marketing activities and compile statistics • Assist with other ad-hoc admin duties such as faxing and/or filing • Any other duties as and when assigned by the Management

Requirement: • Minimum GCE "N" or "O" Levels • Speaks fluent English. • Possess good communication and interpersonal skills • Customer service oriented & positive attitude towards learning

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.