Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

1. Project and Maintenance Support:
   • Participate in projects and maintenance services involving CCTV systems, access control systems, public address systems, alarm systems, and server/network infrastructure.
   • Provide technical assistance and support as required.
2. System Installation and Configuration:
   • Install, implement, configure, and test system/storage equipment and related setups.
   • Set up and integrate access control systems, including electronic locks, card readers, biometric scanners, and control panels.
3. Preventive Maintenance and Inspections:
   • Conduct routine inspections of access control systems.
   • Perform preventive maintenance to ensure optimal system performance and reliability.

Requirements:

• Proficiency in installing and configuring electronic security systems.
• Strong understanding of server and network infrastructure.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently and in a team-oriented environment.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: OpenShift Container Platform Engineer

Job Requisition Number: JR45643

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing

Key Responsibilities

· Design, implement, and configure OpenShift clusters and containerized applications

· Develop and maintain technical documentation related to design, configuration, usage, troubleshooting, backup, recovery, etc., for all OCP environments

· Provide Technical assessment and advisory in relation to design, installation, configuration, including system upgrade and migration of OCP environment, including the operators for OCP

· Collaborate with development teams to onboard and optimize applications on the OpenShift platform

· Implement best practices for containerization, orchestration, and automation using OpenShift

· Troubleshoot Red Hat OCP configuration and services and container issues, working in collaboration with other relevant IT areas and vendor support towards a quick and effective resolution

· Work on container security solutions and ensure compliance with security policies

· Manage OpenShift clusters for performance, availability, and capacity planning

· Perform assessments and health checks of existing solutions and provide best practice recommendation and guidance to Support team.

· Automate deployment process

Key Requirements:

· Minimum 10 years of practical experience in the implementation of OpenShift/Kubernetes environments

· Expertise with the RedHat OpenShift Container Platform/Kubernetes.

· Experience in dealing with container configuration management, especially Helm and app-of-apps concepts.

· Experience working with infrastructure as code technologies such as Ansible, Terraform.

· Knowledge of application development, Java Spring Boot.

· Experience in CI/CD Pipeline.

Technical Skills:

· Containerization, Linux administration, Virtualization, Networking, and Security

· Providing first class level 3 support

· Java Spring Boot, Helm, OpenShift, Kubernetes

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

The SMU Urban Institute, launched in early 2024, is a university-level research institute dedicated to advancing an interdisciplinary research agenda. Leveraging SMU's strategic position as a dynamic management university in Singapore's city centre, the Institute aims to make a meaningful impact through the study of Asian cities. We are currently seeking individuals with specific skillsets to support the various ongoing research projects at the Institute.

Work under supervision of PI (Principal Investigator) to create and operate a large-scale taxi/ride-hailing simulator in Singapore setting. The major responsibilities are:

• Refit an existing large-scale taxi/ride-hailing simulator using latest street topology.
• Process large datasets from LTA and Gojek to prepare for simulation calibration.
• Design an automated process to calibrate the simulation model, so that it is consistent with real-world data.

• Bachelors/Masters degree in Computer Science or a related computing focused discipline is required.
• Previous research experience is highly preferred.
• Excellent coding ability and experience in Python or Java is essential.
• Coursework in data structures and algorithms, probability and statistics.
• Experience with geospatial data analytics is a big plus.
• The candidate should provide a sample of significant project on github/bitbucket.

#LI-XL1

We are seeking a highly organized and experienced Customer Service Manager to oversee all aspects of customer service operations within our Food & Beverage establishment. The ideal candidate will possess exceptional leadership skills, a strong understanding of customer service principles, and a passion for delivering an outstanding guest experience. The Customer Service Manager will play a pivotal role in ensuring customer satisfaction, resolving issues, and driving overall business success.

Role and Responsibilities

Team Leadership

• Recruit, train, and supervise a team of servers, Waitress and other front-of-house staff.
• Provide ongoing coaching and feedback to ensure the team delivers exceptional service.
• Foster a positive and collaborative work environment that promotes teamwork and employee morale.

Customer Experience Management

• Develop and implement strategies to enhance the overall dining experience for guests.
• Monitor customer feedback and implement improvements based on suggestions and complaints.
• Lead by example by providing outstanding customer service and resolving guest issues promptly and effectively.

Operational Efficiency

• Ensure efficient operation of service areas, including dining rooms, bars, and waiting areas.
• Coordinate with kitchen staff to ensure timely and accurate food delivery.
• Manage reservations and seating arrangements to optimize dining room capacity and flow.

Quality Control

• Ensure that food and beverages meet quality standards and are presented according to company guidelines.
• Conduct regular inspections of service areas to maintain cleanliness and organization.
• Monitor compliance with health and safety regulations and take corrective action as necessary.

Inventory and Supplies Management

• Oversee inventory levels of dining room supplies, such as utensils, glassware, and linens.
• Place orders for supplies as needed and ensure proper stock rotation.
• Monitor and control costs related to customer service operations.

Qualifications and Education Requirements

• Diploma or Certificate in Business Administration, Management, or a related discipline is often preferred.
• Previous experience in F & B or a related field.
• Excellent communication and interpersonal abilities.
• Previous experience in a customer service management role within the food and beverage industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Excellent communication and problem-solving abilities.
• Knowledge of food and beverage operations, including service techniques and standards.
• Familiarity with point-of-sale (POS) systems
• Understanding of health and safety regulations.
• Flexibility to work evenings, weekends, and holidays as required.

Full Time Bakery Service Crew (44 hours/week)

Responsibilities:

• Interact with customers and provide excellent customer service

• Cashiering

• Simple food preparation

• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations

• Assist in improving processes for efficiency at the café

• Training part time service crew where necessary

Requirements:

• Singaporeans/PRs only with prior F&B service crew experience

• Able to work on weekends/PHs where necessary

• Valid Food Handling Level 1 Certificate required

• Strong leadership skills - able to work independently and in a team setting

• Great interpersonal skills

Job title: Customer Service Assistant

Location: 6001 BEACH ROAD GOLDEN MILE TOWER SINGAPORE 199589

Working hours: 5pm - 3am

Salary: $3000-6000/month

Description:

1. Build and entrench clients' relationships

2. Provide clients with regular market updates, understanding their financial needs and recommending appropriate wealth management products

3. Handle customers feedback

4. Follow up with customers needs and build good relationship

5. Promote company events

6. Familiar withe company products and increase company revenue

What's in it for you

Proven training structure to guarantee your success

Earn perpetual passive income upon successful sales

Earn perpetual management fee once promoted to manager

Enjoy work life balance

Preference: Full-time job

Responsibilities

• Liase with Architects, Clients and other Consultants for the design of structural and civil Engineering works.
• Design , coordinate, manage and supervise the civil & structural project that has been assigned.
• Perform structural analysis and design including drafting in building or any structures as required by the project.
• Liase with clients & consultants to meet C & S requirements for submissions to local authorities.
• Coordinate to ensure civil and structural requirements is meet for project tender,submission and construction schedule.

Requirements

• Degree in Civil / Structural Engineering.
• 1-2 experience in Structural Design and able to work independently will be preferred.
• Entry Level Candidate without experience are welcome to apply.
• Knowledge in AutoCad & Structural Software e.g. STAAD. Pro, Orion, Esteem, MidasGen, Etabs, etc will be advantage.
• Good positive working attitude, self-motivated and responsible.
• Salary will be commensurate based on working experience.

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Job Descriptions

• Oversee and coordinate fine dining service operations during shifts
• Uphold and demonstrate highest standards of Italian fine dining etiquette and service
• Train junior staff in fine dining service techniques and wine knowledge
• Handle sophisticated customer inquiries and special requests with grace
• Assist in wine service and food-wine pairing recommendations
• Maintain immaculate cleanliness and organization of the dining area

Job Requirements

• Excellent communication skills with a refined and professional demeanor
• High energy and positive attitude, with a passion for hospitality
• Strong team leadership skills
• Ability to work in shifts, including weekends
• Knowledge of Italian cuisine, wine, and fine dining service protocols
• Adaptability and quick problem-solving skills in a luxury dining environment

Benefits

• Medical reimbursement annual up to $400, uniforms, staff meals, sales incentives at target (after probation 3 months).

Working Hours

• 5.5 days work week

Job Descriptions:

• Manage and work with project team to assigned project(s).
• Perform engineering duties such as engineering calculations, planning, tender, estimates, costing, taking off measurement. Preparation/Evaluations as part of the engineering project team.
• Prepare tender document and tender drawings for tender.
• Design and engineering of Mechanical and Electrical Services for Building Services.
• Liaise and coordinate with architect, other consultants, owners and contractors in development and implementation of the project until completion.
• Liaison with clients, project managers, consultants, contractors, and other stakeholders who are handling the project matters.
• Attending site progress meeting and site technical issues.
• Work with other engineers and designers to complete assigned work within deadlines.
• Conduct testing and commissioning of Mechanical and Electrical System.
• Ensure compliance with ISO Quality Procedure and Occupational Health and Safety.
• Any other scope of work assigned by the Senior Project Manager / Project Director.

Requirement:

• Relevant degree in Mechanical Engineering and recognized by PEB, Singapore.
• Develop, design through establishing, design briefs, design reports, calculations, schematics, schedules, specifications
• Tendering and Estimation is a must
• Having experience working with Electrical, Fire Protection & Solar Projects would be an added advantage
• Candidates from the same industry will be highly preferred
• Only Singaporean may apply

Job Descriptions:

• Manage and work with project team to assigned project(s).
• Perform engineering duties such as engineering calculations, planning, tender, estimates, costing, taking off measurement. Preparation/Evaluations as part of the engineering project team.
• Prepare tender document and tender drawings for tender.
• Base on drawing Estimating material, labour, or construction costs for budget preparation.
• Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.
• Liaise and coordinate with architect, other consultants, owners and contractors in development and implementation of the project until completion.
• Liaison with clients, project managers, consultants, contractors, and other stakeholders who are handling the project matters.
• Attending site progress meeting and site technical issues.
• Work with other engineers and designers to complete assigned work within deadlines.
• Conduct testing and commissioning of Mechanical and Electrical System.
• Ensure compliance with ISO Quality Procedure and Occupational Health and Safety.
• Comply with all rules and regulations related to safety & COP.
• Any other scope of work assigned by the Senior Project Manager / Project Director.

Requirement:

• Degree in Electrical Engineering or related field
• Develop, design through establishing, design briefs, design reports, calculations, schematics, schedules, specifications
• Tendering and Estimation is a must
• Having experience working with Electrical, Fire Protection & Solar Projects would be an added advantage
• Registered LEW would be an added advantage
• Understanding of electrical engineering codes and safety standards
• Candidates from the same industry will be highly preferred
• Only Singaporean may apply

Key Responsibilities:

· Install and mount equipment in data center racks, including servers, network switches, routers, and firewalls.

· Replace components in existing equipment, such as server motherboards, GPUs, CPUs, RAM, HDD/SSDs, network line cards/modules, transceivers, and cables.

· Perform fiber optic and Ethernet cable patching within racks, ensuring all connections are correctly made to designated ports and interfaces.

· Prepare servers for operation, including operating system installation, basic network and firewall configuration, and application deployment.

· Conduct operational and maintenance tasks such as cable testing, equipment power cycling, and setting up console interfaces for remote access.

· Troubleshoot issues using tools and techniques like ping, traceroute, hardware diagnostics, and generating hardware logs for escalation to vendors.

· Manage site inventory, ensuring all assets are accurately tracked and recorded.

Qualifications and Skills:

· A minimum of one year of hands-on experience in a data center environment.

· Prior experience in building or maintaining data center network systems is highly desirable.

· Strong understanding of computer networks, including familiarity with equipment from leading manufacturers such as switches, routers, and firewalls.

· Basic knowledge of operating systems, particularly Linux.

· Fundamental understanding of hardware, including servers, switches, KVMs, hard drives, and memory components.

· Excellent communication and coordination skills, with a strong sense of responsibility, dedication, problem-solving capabilities, and organizational planning.

Language Requirements:

· Fluency in English is mandatory, and Mandarin is a plus.

NATURE & SCOPE:

Project Engineerwill be responsible for managing the document control system for the MOPU’s, FSO’s and preparing technical proposals and specifications.

Assist the Technical Team in reviewing and preparing Technical Evaluations.

The candidate is expected to have sufficient technical knowledge and experience to ensure that technical and administrative tasks are completed in a timely manner.

This is a local position for Singaporean or Singaporean PR.

PURPOSE OF JOB:

This position is to assist the technical team in managing document control for the MOPU’s (Production Rigs), FSO’s, Flag and Class Certifications, Insurance Certificates.

The position will assist in preparing technical requirements, liase with contractors and suppliers, review invoices and purchase orders and requests.

RELATIONSHIPS

EXTERNAL:

External Vendors/ Contractors/ Agents

INTERNAL: Technical Team/MOPU OIM’s/ Production/Facilities/ Procurement/Finance

NUMBER OF SUBORDINATES: None

MAJOR RESPONSIBILITIES AND DUTIES:

1. Manages Document Control System

2. Supports technical and engineering personnel with project support duties.

3. Compiles technical reports.

4. Provides input to technical reports, project planning, etc.

5. Produces accurate statistics, relevant figures, etc.

6. Undertakes data analysis, identifies and investigates variations.

7. Prepares technical drawings, datasheets and documents under the direction of the Technical Lead.

8. Develops and maintains technical databases and spreadsheets.

9. Sources technical documents, information and drawings.

Critical Skills:

1) Core Technical Experience

a) Previous relevant industry experience in Engineering and Project Management

b) Excellent skills with Microsoft Office applications

c) Advanced use of e.g. Microsoft Office, Excel, PowerPoint, Word, MS Project.

d) High level of accuracy and attention to detail.

e) Minimum 3-5 years of experience.

2) Qualifications

a) Good general level of education; with good standard of numeracy and literacy required.

3) Personal Characteristics

a) Proactive approach

b) Ability to anticipate

c) High degree of resourcefulness

d) Ability to work on own initiative and self-check work

e) Comfortable working to deadlines

f) Good communication & presentation skills

4) Other Requirements

a) Working across all levels of the workforce

b) The incumbent requires to be able to meet reporting deadlines and conduct work of a detailed nature in an accurate manner

MAGNITUDE MEASURES: (annual revenues or operating income, budget, value added, purchases, sales, fees, premiums, interest)

The position has no expenditure authority.

LEVEL OF AUTONOMY

The position has a ‘medium’ level of autonomy. The job holders are expected to be able to manage themselves and not require approval from the Fleet Director on how tasks should be performed.

Location: Singapore

We are seeking a business and sales solutions engineer for our client ST Engineering.

International Business Sales & Solutions Engineer

Responsibilities

• Understand customer demands, challenges, and objectives through assessments, information gathering and Customers, technology/industrial engagements

• Collaboration with sales & business development, product & engineering stakeholders including analyse and selection of appropriate hardware, software, and services to create the winning solution offering to customer and markets

• Developing detailed proposals, presentations, and technical documentation that outline the proposed solutions, including features, benefits, and pricing. Presenting these proposals to customers in a clear and compelling manner

• Preparation and conduct of product and solution exhibitions, demonstrations and proof-of-concept activities to showcase the capabilities and address any technical questions or concerns from customers

• Providing technical expertise and support to business development & sales team throughout the sales cycle, including participating in customer meetings, responding to technical queries, and contributing to the development of sales strategies

• Building and maintaining relationships with technology vendors and partners to stay informed about the latest products, technologies, and industry trends. This includes evaluating new solutions and incorporating them into proposed designs

• Keeping up-to-date with advancements in communication technologies, industry standards, and best practices. Pursuing opportunities to enhance technical skills and knowledge

Requirements

• Degree in Electrical/Electronics/Communications Engineering

• Minimum 5 years’ experience in Communications/Telecommunications/Infosystems Solutions Engineering and Implementations, supporting as a Pre-Sales capacity

• Strong understanding of communications technology

• Able to follow up closely with customers in order to answer to their needs

• Working location is in Jurong East

• Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Your Role

• We are looking for an experienced Maintenance & Service Engineer/ Electrical Engineer/ Senior Technician (electrical diagram,Electrical circuit) repair, maintenance and troubleshooting on electrical related work. You will perform preventive maintenance on machines and cost reduction. Support new equipment installation and major periodic maintenance activities as required.

What Will You Do

• Repair, maintenance and troubleshooting on electrical related work
• Perform preventive maintenance on machines and cost reduction
• Support new equipment installation and maintenance activities
• Other ad-hoc duties assigned by manager

What Do We Want

• Min Nitec/Diploma & above in electrical and electronic/ engineering / equivalent.
• At least 1-2 years & above of service experience in electrical background.
• Able to read electrical diagram and well verse with electrical repair (Electrical circuit)
• Class 3 driving license.

What Will You Get in Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3500 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Our client, a well-established work space, is seeking a dynamic, hard-working, and presentable customer relations representative to work on all Customer Service needs for their centre. Looking for a presentable customer relations representative to play a vital role in enhancing customer satisfaction and elevating employee morale.

• Work Life Balance.
• Dynamic working environment.
• Well established company.

You would be based on site to assist in daily operations.

Responsibilities

• Addressing customer concerns
• Resolving disputes
• Reception work
• New client management
• Liaising with various departments to provide timely solutions
• Responding to phone calls, emails, and chat messages from customers
• Updating customer profiles
• Documenting interactions to keep track of progress
• Acting as a liaison between the company and its customers
• Providing helpful solutions to customer needs.

Qualifications and Experience

• Education: Business Course.
• Experience: 2-5 years of front office experience.
• Must be based in Singapore already with legal rights to work - Required.
• Prior experience working in Co-Working spaces, Flexible Workspaces, Serviced Offices OR Hotel Front Desk is REQUIRED.
• As you will be dealing with international customers a high level of English is Required.
• Positive attitude with a wiillngess to be helpful to both internal and external customers.
• Willing to be proactive and multitask.
• Knowledge and skills.
• Secretarial skills.
• MS Office/computer skills.
• Customer service skills.
• Office management skills.

For more information about this role please contact Alex Beattie at +852 3892 2368 / [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

Role: Middleware Engineer

JD:

What We’re Looking For:

Redhat Jboss

MQ

Fuse AAP

Design and implement middleware engineer to support application integration.
Troubleshoot and resolve middleware-related issues promptly.
Monitor performance and optimize middleware solutions for efficiency.
Collaborate with development teams to ensure seamless integration of services.
Stay updated on industry trends and best practices related to middleware technologies.
Ensure security measures are implemented within middleware solutions.

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation ICT Engagement and Consultancy (Thatz2.0) or Outsourcing business in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

With a track record of success since 1998, we prioritize Quality, Speed, and Technology to ensure the perfect match between candidate and job opening.

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

NOC Engineer

Job Title: NOC Engineer

Work Location: East, Singapore

Job Type: 4 years contract, subject to renewal

About the Role:

To provide essential support in monitoring and maintaining the health of the network infrastructure.

Primary Responsibilities:

A) Monitor systems performance

· Monitor performance and capacity of computer systems to ensure stable operations

· Gather data for network health check reports for software and hardware teams

· Identify issues, alerts, or malfunctions in software and/or hardware components

· Prepare and documents system health check documents for software and hardware teams

B) Resolve network-related incidents

· Identify and respond to network-related incidents

· Adhere to organizational policies, procedures and protocols when resolving network-related incidents

· Administer service requests

· Escalate unresolved network-related incidents

C) Oversee service level agreements and service improvements

· Assist in developing service-level objectives and targets

· Maintain log of service level performance metrics

· Suggest improvements for procedures and controls to enhance performance and client satisfaction

· Identify recurring incidents and potential issues for senior management

Job Requirements:

· Nitec or Diploma in Computer Science, Information Technology, or related field.

· Preferably with 1 year of relevant working experience in at least one of the following:

o Network Infrastructure, and

o MS Windows Server, UNIX or Linux

· Working knowledge on three or more of the following technologies:

o VMWARE, VDI, SAN, NAS, JP1, Backup and Recovery, Cisco routers and switches, UNIX shell scripting, SharePoint and/or Lotus Notes workflow.

· A self-initiated, highly flexible and proactive team player who can work with minimal supervision.

· Strong sense of responsibility to the customers.

· Good customer service and communication skills.

· Able to perform shift duties (12 hours rotating shifts)

· Fresh IT graduates are welcome to apply.

How to Apply:

Ready to join Thatz? Apply through our NextGig job portal: https://nextgig.asia or send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

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Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Job Responsibilities

• Greet and welcome customers with a warm, friendly, and professional demeanor
• Take orders from customers and provide recommendations on the menu, including our specialty dishes and drinks
• Serve food and beverages efficiently and in accordance with restaurant standards
• Ensure all guest needs are met promptly and with care, maintaining a high level of customer satisfaction
• Collaborate with kitchen staff to ensure accurate and timely delivery of food and beverages
• Assist with setting and clearing tables, ensuring the dining area is clean, organized, and inviting
• Handle customer inquiries, complaints, and special requests in a courteous and professional manner
• Process customer payments accurately using POS (point-of-sale) systems
• Ensure that the restaurant is fully stocked with necessary supplies and assist with inventory management as needed
• Adhere to all health, safety, and hygiene regulations
• Any Ad-Hoc Duties that may be assigned by the Manager

Job Requirements

• Previous experience in a customer service or restaurant setting preferred, but not required
• Passion for Japanese cuisine and culture is a plus
• Knowledge of Japanese food and drink (sake, tea, sushi) is an advantage
• Excellent communication and interpersonal skills
• Ability to work efficiently in a fast-paced, team-oriented environment
• Positive attitude, strong work ethic, and a professional appearance
• Ability to multitask and handle stressful situations with grace
• Willingness to learn and grow in a hospitality-focused environment
• Required to work weekends, and holidays

Other Information

• Location: Bugis
• Full Time, Part Time, Intern Available (Singaporean and Student are welcome)
• Salary will base on experience
• Resume can email to [email protected]

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."