• Provide technical support, maintenance and servicing/repairing of equipment, instruments and systems at site.

• Perform on-site installation and setup of equipment and systems with strong competent skills.

• Assist devices checking, technical demo, testing & training for customers.

• Checking technical specification, documentation and drawings plus prewire.

• Understand application process flow, to provide service to users by promptly responding to their queries, with necessary evaluation and prioritization.

Primary Considerations:

1) PR/Singaporean

2) Diploma in Electrical Enginer, at least

Secondary Consideration:

1) BCCPE cert

We are looking for an experienced Quality Engineer for the Android platform to ensure our products are of the highest quality and reduce our time to market.

Why engineers love working with us:

• We embrace technology: We work on the latest technologies with some of the most brilliant minds in the field.
• We test heavily: We don't leave things to luck. We test our products to ensure quality delivery.
• We do shift-left testing: We provide a test plan as soon as the sprint begins to develop tests first, so we can find bugs early in the process.
• We run fast: Tests should provide meaningful feedback in a short amount of time and be stable at all times.

Who you are

You are a problem-solver with experience in collaborative teams that deliver results. You embrace change, ask critical questions, and speak up if you notice an imbalance in effort and impact. With a growth mindset, you are collaborative, open to feedback, and willing to share knowledge and mentor others.

What you'll do

• Review and advise developers on what and how to test new features
• Automate the end-to-end test scenarios for the Android platform
• Run impact analysis to understand risks and how to mitigate them
• Take initiatives in improving our testing coverage across the product
• Contribute to the automation traceability metrics
• Advise the development team to place the automating tests in CI/CD pipeline
• Oversee all aspects of quality assurance. Establish metrics, apply industry best practices, and develop new tools and processes to meet quality goals.
• Identify, document, and track bugs, from discovery to resolution
• Stay current on new technologies and ensure components are designed for testability

What you'll bring

• At least 5 years of total experience in Quality Engineering roles, out of which a minimum of 3 years should be spent in testing and automating Android apps
• Excellent skills in Espresso & UIAutomater test frameworks
• Foundational programming skills in Kotlin
• Good knowledge of the Android SDK
• Demonstrated experience in developing and executing test plans, scripts, and procedures
• Analytical skills to determine and improve development deliverables' testability and find root causes and solutions for detected issues.
• The capability of supporting product management in user story refinement, especially in defining acceptance criteria
• Detailed and effective verbal and written communication skills, ability to influence others
• Experience with google cloud firebase for running the automated tests (nice to have)

Success metrics

• Quality: Drive down our defect escape rate
• Coverage: Define, track, and increase our testing coverage
• Velocity & efficiency: Reduce our testing cycle time
• Testing environment stability: Ensure the stability of our test environment

How we'll support you

We believe in fostering an environment that empowers decision-making at all levels. Our culture is rooted in the inverted pyramid approach, where the engineers, who have a deep understanding of the product and the customers, are the ones who have the knowledge and the authority to make impactful decisions.

• We prioritize treating every team member with respect and promote open and constructive feedback, ensuring a culture of trust and transparency
• We encourage learning through experimentation and provide a safe space for everyone to learn from their experiences
• Our managers are dedicated to facilitating career growth and creating an environment that attracts and supports talented engineers

ExpressVPN, a Kape Technologies company, is an equal-opportunity employer. We promote equal recruitment and employment opportunities and do not discriminate based on gender identity and/or expression, age, race, color, disability, culture, religion or belief, family and/or marital status, sexual orientation, or other characteristics protected by applicable law. We celebrate a diverse and inclusive work environment in which applicants and employees are treated with respect and dignity and excel based on personal merit, qualifications, experience, and performance.

1. Job Description:

We are seeking a Level 2 Support Engineer to join our team, responsible for ensuring the smooth operation of our IT systems and infrastructure.

Proficiency in troubleshooting PC issues, diagnosing hardware and software problems.

Experience troubleshooting internet connectivity issues, ensuring reliable network operations.

Basic knowledge of IT infrastructure components such as servers, networking equipment, and storage systems.

Familiarity with Microsoft support tools and applications.

Ability to recommend and implement security measures to safeguard company assets and data.

2. Requirements:

· Minimum of 2 years of experience in IT, with a proven track record in troubleshooting PC and internet issues, and knowledge of IT infrastructure and Microsoft support.

· Ability to work independently.

· Must have good communication skills, to effectively interact with team members and stakeholders.

3.Work days/ hours:

- Monday, Wednesday, Thursday: on site.

- Tuesday, Friday: offsite.

4.Salary range: $3000-$3500

If you are passionate about technology and have the skills to support our team, we encourage you to apply.

Tina Tan

EA No. 23C1599

EA Personnel no. R2311516

Responsible for planning and monitoring schedule for all projects.

Work closely with drafters and peform quality check of all drawings before production on site.

Prepare precast profile drawing to comply the authorities requirment and standards.

Liaise with Project teams, auhorities, client, architects and various contractors to ensure project work is carried out smoothly Conduct site inspection and coordination on site

Requires hands on design with detailed experience in 3-D environment, Experience in structural detailing seamless from 3-D mathematical design analysis to 3-D reinforcement detailing with the aid of Telka TSD and TS models etc.

Keen in 3-D modelling designs by using Tekla software.

Job Description

We are seeking a IT Infrastructure Engineer to join our team and oversee the design, implementation, and maintenance of our IT systems. As an integral part of our organization, you will be responsible for managing and maintaining servers in our Data Centre, Cloud Environments and at our clients’ locations.

Responsibilities:

• Develop and implement the overall IT infrastructure strategy, aligning it with the organization's goals and objectives.
• Manage and maintain the company's cloud infrastructure in Microsoft Azure.
• Design, deploy, and configure Windows Server environments, ensuring optimal performance, security, and availability.
• Administer and maintain firewalls, ensuring network security and access control.
• Monitor and troubleshoot network issues, proactively identifying and resolving any potential bottlenecks or vulnerabilities.
• Implement and enforce IT policies and procedures to ensure compliance and data security.
• Stay up to date with the latest industry trends, emerging technologies, and best practices to continuously improve the IT infrastructure.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as an IT Infrastructure Engineer or similar role.
• Strong proficiency in Microsoft Azure or AWS Cloud Platforms is an advantage
• In-depth knowledge of Windows Server administration.
• Expertise in firewall administration and network security.
• Solid understanding of networking protocols, routing, and switching.
• Some knowledge in MySQL and/or MSSQL databases is advantageous.
• Familiarity with virtualization technologies.
• Strong analytical and problem-solving skills.
• Excellent communication and leadership abilities.
• Relevant certifications are highly desirable.

Working Location: Caldecott
Contract Duration: 12 months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,980 per month

Responsibilities:

· Conduct literature review

· Collect data and manage database

· Analyze data and report findings

· Provide administrative support

· Any other ad-hoc duties as assigned.

Job Requirements:

· Bachelor’s Degree in Psychology / Social Work / Sociology / Early Childhood Education or Social Sciences.

· Experience in quantitative research (e.g. thesis using quantitative methods)

· Knowledge in R or Python is a plus.

· Knowledge in Tableau or Power BI is a plus.

· Immediate Starters are preferred (Not serving any notice period)

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Title: Engineer/Site Engineer (ID6008)
Location: Depend on project
Monday- Friday : 8:30am-5:30pm
Salary: $5,000 to $7,500

Job Description:
• To coordinate with consultants / subcontractors on the shopdrawings / samples / method statements and keep all involved parties updated of the latest changes.
• To attend to project / technical meeting and resolve site issues with owner / consultants in order for the site progress to proceed smoothly.
• To verify the work done on site are in accordance to the approved drawings / specifications / authority’s requirement and also ensured that the subcontractor carry out rectification for non-compliance.
• To resolve site issues with consultants / subcontractor / supplier ASAP in order to minimise delay to the construction progress.
• To ensure that the related documentations are updated and ready for ISO audit.
• To cooperate with the safety department and carry out the assigned duties within the safety framework.
• Assist site management team in project Planning & coordination.
• Plan and schedule work sequences for construction operation.
• Arrange and prepare documents for authorities’ submission for Conquas, RI, TOP etc.
• To study tender / construction drawings, specifications, and contracts to understand project requirements.
• Understanding of critical project criteria related to schedule & productivity.
• Minimum of 5 years of relevant experience


Work Location:
depend on project

Job Description

• Design and calculation of building's structural engineering works
• Conducting technical feasibility study, life cycle study and planning for building engineering.
• Preparation of study reports, design reports, technical notes and public consultation papers.
• Preparation of tender documents and technical specifications.
• Evaluation of tenders and preparation of tender assessment reports.
• Provide support in project management and contract administration for building engineering contracts.

Requirements

• Bachelor Degree in Civil Engineering
• Minimum 3 years of hands-on design experience in building and/or infrastructure projects
• Good project management and technical skills
• Team player and able to work independent with minimal supervision

Job Description & Requirements

Responsibilities

• Efficiently manage multiple incidents simultaneously in a high pressured environment
• Handle all customer requests via various support channels; inbound phone calls, email, and chat
• Clearly document and investigate all Support incidents
• Comprehensive understanding of DCS’s platform and technical architecture so to effectively troubleshoot issues
• Provide timely and meaningful updates to customers
• Perform Level 1 Helpdesk troubleshooting, Level 2 remote troubleshooting, and Level 2 Onsite troubleshooting activities for existing Customers.
• Standby support for our Customers on off-office hours, weekends and public holidays on a rotational basis

Requirements

• Minimum IT Diploma
• Able to communicate with clients effectively
• Minimum 2 years’ experience on Customer support
• With experience in CRM / Loyalty System / POS / Real Estate systems / Simplicity is preferred
• Good background in Microsoft SQL Database
• Exceptional customer handling, telephone and written skills
• Investigation and diagnostic skills and an enthusiastic ability to problem solve

Note: By providing us your contact details, you are giving us your consent to use your personal information for follow up purposes. For more information, please refer to our data protection policy.

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation digital solutions and services in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

L1 Support Engineer

Work Location: Central, Singapore

Job Type: 2 Years Contract, subject to renewal

About the Role:

We are seeking a proactive and skilled L1 Support Engineer to join our IT team in providing top-notch technical support to end-users in the financial services sector. The ideal candidate will have a strong foundation in Azure and Microsoft technologies, a basic understanding of networking equipment such as ARUBA Access Points and Fortinet Firewalls, and the ability to resolve end-user IT issues efficiently.

Primary Responsibilities:

• Serve as the first point of contact for all IT-related issues, including hardware, software, and connectivity problems.
• Troubleshoot and resolve issues raised by end-users (EU) in a timely and effective manner.
• Document and escalate complex technical issues to higher support tiers when necessary.
• Support and maintain Microsoft 365 applications and related services.
• Assist with basic Azure cloud platform administration, including user management and resource monitoring.
• Provide basic support for ARUBA Access Points and Fortinet Firewalls, including monitoring, configuration, and troubleshooting.
• Collaborate with senior network engineers to address advanced network issues.
• Conduct routine checks on IT systems to ensure reliability and performance.
• Assist in deploying patches, updates, and configurations as required.
• Work closely with other IT team members to maintain a high level of IT service delivery.
• Ensure clear and professional communication with end-users to understand and address their concerns.
• Perform other related tasks as when required.

Job Requirements:

• 1-2 years of experience in an IT support or similar role, preferably within the financial services sector or SME environment.
• Strong knowledge of Microsoft technologies, including Microsoft 365 and Windows OS.
• Basic understanding of Azure cloud platform administration.
• Familiarity with ARUBA Access Points and Fortinet Firewall configurations.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills to interact effectively with end-users.
• Ability to prioritize and manage multiple tasks in a high-pressure environment.

How to Apply:

Ready to join Thatz? You can apply through our NextGig.Asia job portal, which is hosted by Thatz International. The job post can be easily found at https://nextgig.asia/Talents/JobSearch/External/?companyname=Thatz%20International%20Pte%20Ltd. Simply sign up and submit your application at https://nextgig.asia/ or send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd (Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!

Instagram: https://www.instagram.com/thatz_international

Telegram: https://t.me/EmployMebyThatz

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

Stay Safe and Healthy!

Take care of yourself and those around you.

Responsibilities:

Plan, design and administer contract/project of mechanical and electrical engineering works for building service including

• Schematic / concept and detailed design.
• Preparation of tender drawing/specifications & cost estimates.
• Attend project meetings, site meetings & site inspections.
• Review of shop drawings and technical submissions.
• Contract administration.
• Testing and commissioning of electrical and mechanical systems.

Requirements:

• Degree in Mechanical / Electrical / Building Services Engineering.
• Minimum 3 years of relevant experience. Fresh Graduates are welcomed.
• Good interpersonal and communication skills.
• Able to work independently, self-motivated and resourceful.

Salary:

• Commensurate with qualification and experience.

Responsibilities

· System Engineering Design

· Generating Test Plan & Procedures

· Sourcing and Procurement of System Hardware

· Planning and Setting up Test Lab

· Conduct Factory Acceptance Test

· Lead Installation, Checkout, Integration and Testing (ICIT) at customer’s sites

· Perform Troubleshooting and Resolving System Faults

· Perform On-Site Acceptance Test

· Lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Requirements

· Degree in Electrical & Electronics Engineering / Computer Science or equivalent

· Minimum 2 to 3 years working experience in industry

· Experience and knowledge in Infocomm Technology, RedHat Linux, Virtual Environment, Network Security is preferred

· Computer literate e.g. MS office, Visio

· Excellent Oral and Written Communication Skills

· Excellent Time-management

· Good Learning Capability

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

#HOT#System Engineer (Cloud) - Contract
Are you passionate about working on innovative cloud solutions in secure environments? As a Systems Engineer (Cloud), you will play a vital role in bringing cutting-edge air-gapped cloud technologies to life.

In this role, you will be responsible for installation, configuration, deployment, and proof-of-concept tasks to deliver secure, enterprise-grade systems. You’ll work closely with internal teams and external stakeholders to overcome challenges in infrastructure, software, and networking. Your efforts will directly contribute to the stability, security, and reliability of critical operations centers while advocating for customer and operator needs.

Key Responsibilities

• Deploy and configure air-gapped cloud solutions, such as Google Distributed Cloud (GDC).
• Install, configure, and manage IT technologies, including network switches, firewalls, block storage, object storage, servers, and hardware security modules.
• Set up IT infrastructure for operations centers, including workstations and other equipment required for air-gapped solutions.
• Troubleshoot and collaborate with engineering teams to resolve infrastructure and software issues during deployment.
• Enhance deployment and management processes for air-gapped cloud solutions in collaboration with internal and external stakeholders.

Minimum Qualifications

• Bachelor’s degree in Computer Science, IT-related field, or equivalent practical experience.
• 5+ years of experience with Linux, operating system technologies, and cloud architecture/infrastructure.
• Proven expertise in designing, deploying, and managing enterprise solutions.
• Hands-on experience with SaaS/hosted services and proficiency in at least one programming/scripting language (e.g., Java, C, C++, .NET, Go, Python, Shell, Perl, or JavaScript).
• Familiarity with Kubernetes extensibility, including Custom Resources and Custom Controllers.
• Strong understanding of networking fundamentals, including VLANs, subnetting, IP addressing, routing, and troubleshooting.

Preferred Qualifications

• Advanced knowledge of enterprise-grade operating systems (Linux/Unix/WSL), Kubernetes, and network administration.
• Experience with Kubernetes virtualization, Service Mesh, and Public Key Infrastructure (PKI).
• Familiarity with Cisco switches, network overlays (e.g., VxLAN and VRF), and routing protocols.
• Proven experience troubleshooting and supporting large-scale applications, including web services, data storage, and high-performance computing.
• Experience in data center operations and IT infrastructure management.

Anyone with relevant experience is welcome to chat. For more details, please email [email protected].

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

Responsibilities:

Plan, design and administer contract/project of mechanical and electrical engineering works for building service including

• Schematic / concept and detailed design.
• Preparation of tender drawing/specifications & cost estimates.
• Attend project meetings, site meetings & site inspections.
• Review of shop drawings and technical submissions.
• Contract administration.
• Testing and commissioning of electrical and mechanical systems.

Requirements:

• Degree in Mechanical / Electrical / Building Services Engineering.
• Minimum 3 years of relevant experience. Fresh Graduates are welcomed.
• Good interpersonal and communication skills.
• Able to work independently, self-motivated and resourceful.

Salary:

• Commensurate with qualification and experience.

Responsibilities

· System Engineering Design

· Generating Test Plan & Procedures

· Sourcing and Procurement of System Hardware

· Planning and Setting up Test Lab

· Conduct Factory Acceptance Test

· Lead Installation, Checkout, Integration and Testing (ICIT) at customer’s sites

· Perform Troubleshooting and Resolving System Faults

· Perform On-Site Acceptance Test

· Lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Requirements

· Degree in Electrical & Electronics Engineering / Computer Science or equivalent

· Minimum 2 to 3 years working experience in industry

· Experience and knowledge in Infocomm Technology, RedHat Linux, Virtual Environment, Network Security is preferred

· Computer literate e.g. MS office, Visio

· Excellent Oral and Written Communication Skills

· Excellent Time-management

· Good Learning Capability

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Together, We Can Make A Significant Impact

You will be a key product developer for our Counter-UAS products for the local and overseas markets. Working closely with the Solution Architect, Project Manager and Technical Lead, you will be part of a product development team to design and develop our RF sensing and jamming products as part of the Counter-UAS product lines.

Be Part of Our Success

· Plan, execute, monitor, and control the various digital baseband and firmware designs of the products

· Specialized in digital baseband design for SDR applications

· Proficient with tools such as MATLAB, GNU Radio, Circuit Lab, Altium or other PCB layout design software

Qualities We Value

· Experience in Windows server OS, Unix/Linux OS & VM environment

· Experience in product development

· Good knowledge with digital baseband and electronics circuit designs

· Strong interpersonal and communication finesse

· Proactive problem-solving prowess

· Ability to adapt to evolving technologies and industry best practices

· Singaporean Only

· Location: Jurong East

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· System Engineering Design

· Generating Test Plan & Procedures

· Sourcing and Procurement of System Hardware

· Planning and Setting up Test Lab

· Conduct Factory Acceptance Test

· Lead Installation, Checkout, Integration and Testing (ICIT) at customer’s sites

· Perform Troubleshooting and Resolving System Faults

· Perform On-Site Acceptance Test

· Lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Requirements

· Degree in Electrical & Electronics Engineering / Computer Science or equivalent

· Minimum 2 to 3 years working experience in industry

· Experience and knowledge in Infocomm Technology, RedHat Linux, Virtual Environment, Network Security is preferred

· Computer literate e.g. MS office, Visio

· Excellent Oral and Written Communication Skills

· Excellent Time-management

· Good Learning Capability

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description:

- Perform Civil, Structural Analysis and Design (entry-level) to meet project specifications

- Coordination and Liaise with Clients, Authority and Other Consultants, Contractors on Projects

- Ensuring Good Project Documentation and Submission to Authority and Clients

- Attend Project Meeting and Perform Inspections on Designed Works

- Reporting to Senior Engineer

Job Requirements:

- Candidate must possess at least a Bachelor's Degree / Post-Graduate Diploma / Professional Degree in Engineering (Civil/ Structural) or equivalent, recognized by Professional Engineering Board of Singapore

- At least 1 Year (s) of working experience in the related field is required for this position

- Good Working Attitude, Self-Motivated, Positive Thinking, Independent, Discipline, Attention to Details and Ownership of Tasks

- Familiar with Local Design Standard and Code

- Knowledge of Design Software, e.g., STAAD Pro, Plaxis, AutoCAD will be added advantage

- Candidate with longer experience or qualifications will be considered for Senior Positions

· Full /Permanent job open to Junior or Senior level

· 5 days/Office working hours

· Salary Range: $2,500 - $3,000 per month ++ (basic salary + monthly/quarterly bonus pay-out base on performance)

· Working location: Bukit Batok office

At iLaser Pte Ltd, you will work together with numerous customers from various industries and take on a great number of responsibilities from the start. You will be rapidly build up a wealth of experience by dealing with various customer requests. Furthermore, we will offer you career opportunities that suit your professional development path.

Responsibilities

• Install new products, and test them to ensure they are working correctly
• Educating the client on how to use and maintain their device
• Perform maintenance and provide customer support
• Diagnose problems and come up with solutions to repair them
• Order parts needed for repairs if needed
• Fill out detailed reports and keep records on services that have been performed
• Explain issues with equipment and repairs to customers
• Build and maintain relationships with customers

Requirements

• Min. Higher Nitec in engineering in any field, with or without work experience all welcome to apply
• Excellent communication, interpersonal and diagnostic skills
• Working knowledge of the equipment needed for the job
• Ability to work independently without much supervision
• Posse valid Class 3 driving licence is a MUST

To assist and report to the Project Manager.

Ensure works are carried out according to the approved technical drawings, quality procedures, ISO and EHS requirements.

Maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.

Ad-hoc matters as assigned by the Project Manager which is necessary for the execution of the project.

EA Licence No. 16C7962

Responsibilities:

• Warmly greet parents and children and create a welcoming atmosphere.
• Assist with registration and check-ins for classes and events.
• Respond promptly to parents’ inquiries in person, via phone regarding class schedules, programs, and other centre-related information.
• Manage and update class bookings and attendance records.
• Assist with administrative tasks, including data entry and maintaining accurate records.
• Support the team in managing the reception area and ensuring it is clean and organized.
• Address and resolve minor complaints or escalate issues to the appropriate personnel.
• Provide information about ongoing promotions and upcoming events.
• Ensure a smooth flow of operations during peak hours, including guiding parents and children to designated areas.

Requirements:

• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Prior experience in customer service or administrative roles is a plus.
• Ability to handle inquiries and concerns with professionalism and patience.
• Basic computer proficiency (e.g., Microsoft Office, email).
• Strong organizational skills and attention to detail.
• Comfortable working in a child-centric environment and interacting with children.
• Ability to commit to working on weekends and/or depending on the schedule.
• Preferably bilingual, able to speak both English and Chinese to assist a diverse range of parents effectively.

If you’re enthusiastic, organized, and love working with families and children, we’d love to hear from you!

First Fun Games is an innovative internet entertainment company specializing in games and social networking. Committed to global expansion, we connect players worldwide with thrilling, seamless, and immersive experiences.

Join our passionate team as a Customer Service Specialist and help redefine the future of gaming and social entertainment!

Key Responsibilities:

• Player Support: Respond to player queries and concerns through various channels, such as email or ticketing systems. This includes troubleshooting technical issues, assisting with gameplay mechanics, and providing general support to ensure a positive player experience.
• Complaint Management: Handle player complaints in a timely and professional manner, demonstrating empathy while investigating issues and providing appropriate resolutions to ensure player satisfaction.
• Feedback Consolidation: Collect, organize, and analyse player feedback and suggestions. This involves categorizing feedback based on common themes, prioritizing feature requests, and relaying insights to relevant teams, such as development or marketing.
• Documentation and Reporting: Maintain detailed records of player interactions, feedback, and resolutions. Utilize this information to identify trends, evaluate the effectiveness of support efforts, and contribute to informed decision-making processes.

Requirements:

• At least 1 year of experience in customer service, preferably in gaming or technology-related environments.
• A genuine interest in gaming and a desire to support the gaming community.
• Business understanding, logical thinking, communication, and teamwork skills.

Work Schedules:

• 4 Weekdays + 1 Weekend ( 5 day work week)
• 9.30am - 6.30pm

Regular Responsibilities

• To organise and manage matters relating to correspondences and reports within the Service Division - Business Centre Asia
• Organizational duties including but not limited to Powerpoint presentations, memo preparations, management statistics and evaluations within the Service Division.
• Back office system (SAP) organization and maintenance
• Handling of customer complaints
• Training co-ordination within the Service Division
• Organization and maintenance of customer contracts.
• Planning and organization of on-site customer management meetings and reviews.
• To handle other matters related to Service Division as and when such matters arise.

Minimum Requirements

• Good command of both written and spoken English
• Good computer skills, i.e. Microsoft Office, etc
• Responsible and detailed orientated
• Good personality and strong interpersonal and communication skills
• German language and SAP S4/Hana knowledge of advantage

We are looking for self-motivated instrument lead engineer targeting mainly at the Petrochemical, Bio, Pharmaceuticals, and the Oil and Gas industries. You will be exposed to different industries and be able to pick up plenty of experience and learnt not just on instrumentation but also application and plant operation process. The main scope of work is to lead our engineering team on the instrument service team and small-scale instrument installation project team which involves instrument maintenance, calibration, configuration, application, loop check, commissioning, install instrument, control cable laying, system panel cross wiring, update drawings, product after sales support. You are required on go on site for site survey, projecting bidding, supervise and coordinate site work and work together with our contractors.

Minimum 5 years of related experience is required with self-motivation and independant. Academic in instrumentation and control, electrical, electronic or mechatronic is preferred. Minimum ITE or Diploma related. Class 3 driving experience will be an advantage.

Successful applicants will join us as an extended family with work life balance and enjoy work flexibility and we believed in sharing with our employees.

Responsibilities

· Understand customer demands, challenges, and objectives through assessments, information gathering and Customers, technology/industrial engagements

· Collaboration with sales & business development, product & engineering stakeholders including analyse and selection of appropriate hardware, software, and services to create the winning solution offering to customer and markets

· Developing detailed proposals, presentations, and technical documentation that outline the proposed solutions, including features, benefits, and pricing. Presenting these proposals to customers in a clear and compelling manner

· Preparation and conduct of product and solution exhibitions, demonstrations and proof-of-concept activities to showcase the capabilities and address any technical questions or concerns from customers

· Providing technical expertise and support to business development & sales team throughout the sales cycle, including participating in customer meetings, responding to technical queries, and contributing to the development of sales strategies

· Building and maintaining relationships with technology vendors and partners to stay informed about the latest products, technologies, and industry trends. This includes evaluating new solutions and incorporating them into proposed designs

· Keeping up-to-date with advancements in communication technologies, industry standards, and best practices. Pursuing opportunities to enhance technical skills and knowledge

Requirements

· Degree in Electrical/Electronics/Communications Engineering

• Minimum 5 years’ experience in Communications/Telecommunications/Infosystems Solutions Engineering and Implementations, supporting as a Pre-Sales capacity

· Strong understanding of communications technology

· Able to follow up closely with customers in order to answer to their needs

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.