1. Trouble-shooting, repairing & maintenance for

ship automation

2. Degree / diploma in electrical automation or

equivalent

3. Min. 3 years relevant site experience in a ship

automation engineering

4. Independent, strong technical competence, can

do overtime if necessary

5. Class 3 driving license and navigation

equipment experience preferred

6. Only Singaporean or Singapore PR

7. Can start work immediately

• Excellent communication skills
• Interpersonal skills, active listening
• 1 year previous Service desk or equivalent experience
• Attend to Phone, Email and any other online queries where applicable
• Excellent organisational skills
• 1 year previous Service desk or equivalent experience
• Managing incidents including business expectations and communication
• Strong knowledge of Microsoft based operating systems, MS Outlook and MS Office
• ITIL Knowledge will be a plus
• Comply to process and procedures
• Admiistrative tasks


Must have Talent / Skills

• Minimum a diploma in Information Technology or equivalent
• Minimum 1 year of relevant working and technical IT experience
• Pleasant disposition and good social etiquette with good spoken and written English
• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude
• Process Driven
• Able to liaise with Customer for daily operations

• Minimum a diploma in Information Technology or equivalent
• Minimum 2 years of relevant working and technical IT experience
• Pleasant disposition and good social etiquette with good spoken and written English
• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Marine Civil Engineering
• Basic $3000 + $6000
• 5.5 days (8am-5pm/12pm)
• Office: Bukit Batok
• Working location: Project based

Responsibilities:

• Coordinate maintenance activities for facilities and equipment to ensure optimal performance and minimal downtime.
• Ensure machinery and equipment (e.g., gensets, excavators) operate effectively to meet production needs.
• Manage tasks and resources across maintenance and logistics teams to achieve operational targets.
• Enforce safety measures during operations and address challenges to maintain efficiency.
• Lead daily tasks, including reporting and issue resolution.

Requirements:

• Diploma in mechanical engineering or related.
• 1-3 years of experience with excavators, heavy machinery, and equipment.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Your Role

We are looking for an experienced Maintenance & Service Engineer/ Electrical Engineer/ Senior Technician repair, maintenance and troubleshooting on electrical related work. You will perform preventive maintenance on machines and cost reduction. Support new equipment installation and major periodic maintenance activities as required.

What Will You Do

• Repair, maintenance and troubleshooting on electrical related work
• Perform preventive maintenance on machines and cost reduction
• Support new equipment installation and maintenance activities
• Other ad-hoc duties assigned by manager

What Do We Want

• Min Nitec/Diploma & above in electrical and electronic/ engineering / equivalent.
• At least 1-2 years & above of service experience in electrical background.
• Able to read electrical diagram and well verse with electrical repair (Electrical circuit)
• Class 3 driving license.

What Will You Get in Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$4000 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Responsibilities:

· Greet guests warmly and welcome them to the restaurant.

· Present menus, make recommendations, and take accurate food and drink orders.

· Serve food and beverages promptly and courteously.

· Clear and reset tables after guests have finished dining.

· Respond to guest inquiries and requests in a timely and polite manner.

· Process bills and handle payments accurately at the counter.

· Maintain cleanliness and organization in the dining area.

· Adhere to health and safety standards to ensure a safe dining environment.

· Collect guest feedback and report to management to improve service quality.

· Collaborate with kitchen and other staff to ensure smooth service operations.

· Other ad-hoc duties/ projects assigned by Director or Chef.

Requirements:

· Previous experience in a restaurant or hospitality environment is preferred but not mandatory.

· Strong communication and interpersonal skills.

· Ability to work efficiently in a fast-paced environment.

· Excellent customer service skills with a positive attitude.

· Flexibility to work shifts, including evenings, weekends, and public holidays.

· Team player with the ability to collaborate effectively with others.

Position: Service Technician

Responsibilities:

1. Service & Maintenance of fitness equipment

2. Repair & Trouble-shooting service

3. Assembling & Dismantling of fitness equipment

4. Handle warranty claim & parts ordering

Requirements:

1. Minimum Nitec / Higher Nitec in Mechanical engineering related discipline. Electronics and electrical knowledge or experience preferred.

2. 3-5 years of working experience, fitness industry experience is bonus.

3. Possess class 2B and/or class 3 driving licence and own transport preferred.

4. Initiative and willing to learn.

5. Experience in customer relationship management.

6. Dedication to providing great customer service.

Salary Package:

$2200-2700 (Basic Salary+ Monthly transportation allowance + Incentive)

Equipped with company mobile phone

Medical Claim

Free light refreshment & drinks in company pantry area

Free Parking

Annual Company trip (Oversea)

Annual wage supplement and annual bonus

Job Responsibilities

• Greet and welcome customers with a warm, friendly, and professional demeanor
• Take orders from customers and provide recommendations on the menu, including our specialty dishes and drinks
• Serve food and beverages efficiently and in accordance with restaurant standards
• Ensure all guest needs are met promptly and with care, maintaining a high level of customer satisfaction
• Collaborate with kitchen staff to ensure accurate and timely delivery of food and beverages
• Assist with setting and clearing tables, ensuring the dining area is clean, organized, and inviting
• Handle customer inquiries, complaints, and special requests in a courteous and professional manner
• Process customer payments accurately using POS (point-of-sale) systems
• Ensure that the restaurant is fully stocked with necessary supplies and assist with inventory management as needed
• Adhere to all health, safety, and hygiene regulations
• Any Ad-Hoc Duties that may be assigned by the Manager

Job Requirements

• Previous experience in a customer service or restaurant setting preferred, but not required
• Passion for Japanese cuisine and culture is a plus
• Knowledge of Japanese food and drink (sake, tea, sushi) is an advantage
• Excellent communication and interpersonal skills
• Ability to work efficiently in a fast-paced, team-oriented environment
• Positive attitude, strong work ethic, and a professional appearance
• Ability to multitask and handle stressful situations with grace
• Willingness to learn and grow in a hospitality-focused environment
• Required to work weekends, and holidays

Other Information

• Location: Bugis
• Full Time, Part Time, Intern Available (Singaporean and Student are welcome)
• Salary will base on experience
• Resume can email to [email protected]

Job Description

As an After-sales Technical Engineer, you will play a crucial role in ensuring customer satisfaction by managing all aspects of after-sales services. This includes coordinating with service engineers, preparing quotes for fault calls and repairs, and overseeing perventive maintenance contracts. You will assist with site surveys for minor projects, gather necessary information to aid the sales team in quoting, suggest site requirements for installations, power, and access, and manage distributors for projects won. Additionally, you will assist in preparing safety-related documents for preventive maintenance contracts (PMC) or minor projects. Your role is essential in maintaining strong relationship with end users and ensuring smooth operations for after-sales services.

Key Responsibilities

1. Manage Service Engineers' Whereabouts.

2. Quote for Fault calls & After Sales Repairs.

3. Prepare preventive Maintenance Contracts.

4. Assist with Site Surveys.

5. Promote Maintenance Contracts.

6. Assist in Quoting for Small Projects.

7. Manage Distributors for Project Wins.

8. Prepare Safety-Related Documents.

Requirements

1. Knowledge of Automatic Door Operator : A Solid understandign of automatic door operatos, their functionality, and maintenance requirements.

2. Possession of a Class Driving License

3. Knowledge of Ironmongery and Door Closers : Familiarity with various ironmongery products, including door closers, and their installation and maintenance.

4. Familiarity with Singapore Building Environment Regulations : A good understanding of the building and safety regulations in Singapore related to doors, door operators and associated hardware.

Job Description

• Installation & Commissioning: Assist in setting up and testing vessel navigation and hydraulic equipment.
• Maintenance & Repairs: Support routine servicing, troubleshooting, and replacement of components.
• Annual Performance Tests (APT): Help conduct tests to ensure compliance with industry standards.
• Inspection & Documentation: Perform equipment checks, maintain service records, and prepare reports.
• Customer Support: Provide on-site technical assistance and address client queries.
• Other Duties: Carry out any additional tasks assigned by the supervisor.

Requirements

• Education: Enrolled in Marine, Electronics, or Mechanical Engineering programs.
• Skills: Basic knowledge of navigation and hydraulic systems, strong problem-solving, and teamwork abilities.
• Practical Needs: Physically fit for outdoor/offshore work and willing to travel.
• Preferred: Certified in Basic Safety Training and familiar with IMO standards.
• Language: Bilingual in English and Chinese to interact with Chinese-speaking clients.
• Availability: Immediately available.

- assist in managing the contracted services for repair, preventive maintenance and/or new construction of building facilities and grounds to ensure compliance with statutory and user requirements.

- develop and direct initiatives to maintain and operate building facilities and systems to meet building operational requirements and ensure safe system operations.

- Other duties include rendering technical assistance with regard to maintenance planning, budgeting for projects and ensuring timeliness and cost-effectiveness of projects.

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

- assist in managing the contracted services for repair, preventive maintenance and/or new construction of building facilities and grounds to ensure compliance with statutory and user requirements.

- develop and direct initiatives to maintain and operate building facilities and systems to meet building operational requirements and ensure safe system operations.

- Other duties include rendering technical assistance with regard to maintenance planning, budgeting for projects and ensuring timeliness and cost-effectiveness of projects.

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

Job Description and Qualifications for a Engineer in the Petrochemical Industry

A Engineer in the petrochemical industry at Jurong Island plays a crucial role in overseeing engineering activities at the site. Here is a job description and qualifications typically required for this role:

Job Description:

1. Technical Oversight: Provide technical expertise and support, resolve drawing discrepancies & technical difficulties with technical team and ensure preparation of detailed method statements and work instructions for scheduled job are done. Plan all works on site, including program schedules and construction methods, forecast equipment, material and manpower requirement, and control usage and wastages of all.

2. Project Management: Manage engineering projects, including planning, scheduling, and budgeting to ensure projects are completed on time and within budget.

3. Safety Compliance: Ensure strict adherence to safety regulations and protocols of the job site to maintain a safe working environment.

4. Quality Control: Oversee quality control procedures to maintain high standards of construction and operation.

5. Team Collaboration: Work closely with multidisciplinary teams, including chemical engineers, mechanical engineers, and technicians. Coordinates between sub-contractors/vendors/stakeholders and monitor site manpower / material / equipment demands to meet schedules. Liaise with the owners and consultants on the submission related to structural works, project, maintenance works, electrical works and Technical Department.

6. Problem Solving: Identify and troubleshoot engineering issues, offering effective solutions.

7. Documentation: Prepare technical reports, documentation, and progress reports.

8. Supervision: Monitor and supervise Engineers / foremen, ensure compliance to the quality procedures & standard of workmanship. Checking on quality and quantity of work by subcontractors.

• Full time supervision at site
• Able to communicate and team work
• Other Ad-Hoc related duties assigned by the company

Qualifications:

1. Education: A Bachelor's Degree in Engineering or a related field is typically required

2. Experience: 10 years of experience as a Engineer or similar job role in the electrical Engineering industry or Mechanical cum steel structural work and maintenace works.

3. Technical Skills: Technical expertise and knowledge in mechanical cum steel structural works , electrical , maintenance works , M& E engineering. Proficient in Microsoft Project and Good knowledge on method statements, Autocads drawing –piping isometric and etc

4. Communication Skills: Effective communication and teamwork are crucial for collaborating with various teams and stakeholders.

5. Project Management: Project management skills are valuable for overseeing engineering projects effectively.

6. Safety Awareness: A strong commitment to safety and the ability to ensure compliance with safety standards is essential.

• Ability to identify potential and occurring problems that affect the schedule of works at site and recommend solutions to relevant team / department.
• Ensuring that the site works are completed with high quality standards and adhering to safety requirements throughout the project or maintenance works.

Creating technical reports for customers

Making plans using detailed drawings

Preparing estimates and budgets

Source for material, treatment and coating from different supplier

Develope and issue job travellers to production

Ability to communicate technical knowledge in a clear and understandable manner

• Apply assembly of mechanical machines.
• Carry out advanced spreadsheet functions.
• Carry out engineering simulation to verify design.
• Carry out inspection of protective coating.
• Carry out the process of mixing materials.
• Decide heat transfer loads for processing equipment.
• Define the measurements of the design and its allowance.
• Oversee manufacturing work for Workplace Safety and Health (WSH).
• Plan and build the industrial machine electrical system.
• Plan mechanism unit of machine.
• Use automation control for machines.
• Use laser machine technology.
• Use materials characterisation.
• Use measurement metrology in quality assurance.
• Use mechanical fixtures design.
• Use polymer materials technology.
• Use precision machining.
• Use root cause analysis.
• Use sensors and actuators in automation.
• Use vibration design and control for precision engineering.

- assist in managing the contracted services for repair, preventive maintenance and/or new construction of building facilities and grounds to ensure compliance with statutory and user requirements.

- develop and direct initiatives to maintain and operate building facilities and systems to meet building operational requirements and ensure safe system operations.

- Other duties include rendering technical assistance with regard to maintenance planning, budgeting for projects and ensuring timeliness and cost-effectiveness of projects.

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

Job purpose:

Working within the Cluster Supply Organization's agile teams to develop high-quality, innovative software solutions that comply with bank coding standards and technical design. Collaborates with business specialists, engineers, and product owners to deliver customer-focused solutions through iterative development approaches.

Main tasks

Key Accountabilities:

• Quality assurance, problem and risk management in cooperation with relevant stakeholders
• Implementation of software components following established coding standards and best practices
• Support the full software development lifecycle (SDLC) for backend services, web applications, and reusable components
• Write clean, maintainable code with appropriate documentation and participate in code reviews
• Implement comprehensive testing strategies including unit tests, integration tests, and performance tests
• Contribute to the continuous improvement of development processes and practices
• Assist in troubleshooting and debugging of existing systems
• Support system maintenance, including updates, data management, and user authorization
• Ensure compliance with security standards and stable operations
• Collaborate with cross-functional teams to deliver solutions that meet customer needs

Function-specific qualification criteria classified by Commap level (per Commap level)

• Organizes and prioritizes own regular tasks effectively within defined scope
• Implements solutions following established patterns and team guidelines
• Analyses and documents technical processes according to team standards
• Delivers assigned tasks with attention to quality, security, and risk considerations
• Identifies basic technical problems within own area of expertise
• Contributes to technical discussions and provides input for solution development
• Assists in gathering and analysing relevant technical data for decision-making
• Shows ability to translate business requirements into technical solutions

Description of specifications with regards to work profiles

Work experience requirements:

• 2+ years of hands-on software development experience using Java and/or Python
• Good knowledge of Unix scripting
• Experience with relational databases (e.g., PostgreSQL) and NoSQL databases (e.g., MongoDB)
• Experience with software development lifecycle practices including version control, testing, and deployment
• Front-end development experience with modern frameworks (React/Angular/Bootstrap)
• Experience with CI/CD tools (Maven/Gradle, Jenkins/TeamCity, Git/Bitbucket)
• Familiarity with Agile/Scrum methodologies
• Modern cloud platform experience (/GCP)
• Knowledge of containerization basics (Docker)
• Understanding of API design principles and RESTful services

Qualifications:

• Programmer in Java / JavaScript, with some exposure to orchestration (Apache Camel)
• Web GUI experience desirable
• Experience and knowledge of IT security best practices

Personal Skills:

• Strong team player with excellent collaborative mindset
• Good communication skills and ability to work in diverse teams
• Self-starter mentality with a desire to learn and grow
• Analytical and conceptual thinking capabilities
• Attention to detail and commitment to code quality
• Problem-solving mindset with ability to debug complex issues
• Eagerness to learn new technologies and best practices
• Basic project estimation and time management skills

Qualification Criteria Experience Levels:

• Bachelor's degree in Computer Science, Software Engineering, or related field
• Understanding of software development fundamentals and best practices
• Ability to work independently on assigned tasks within a predefined structure
• Quick to learn new technologies and concepts
• Results-oriented with focus on delivering quality work
• Basic understanding of financial industry technical requirements
• Knowledge of software design patterns and architecture principles

Experience Levels

• Minimum 2 years professional experience in software development
• Demonstrated ability to write production-quality code
• Experience working in team environments using version control systems

Your Role

• We are looking for an experienced Maintenance & Service Engineer/ Electrical Engineer/ Senior Technician (electrical diagram,Electrical circuit) repair, maintenance and troubleshooting on electrical related work. You will perform preventive maintenance on machines and cost reduction. Support new equipment installation and major periodic maintenance activities as required.

What Will You Do

• Repair, maintenance and troubleshooting on electrical related work
• Perform preventive maintenance on machines and cost reduction
• Support new equipment installation and maintenance activities
• Other ad-hoc duties assigned by manager

What Do We Want

• Min Nitec/Diploma & above in electrical and electronic/ engineering / equivalent.
• At least 1-2 years & above of service experience in electrical background.
• Able to read electrical diagram and well verse with electrical repair (Electrical circuit)
• Class 3 driving license.

What Will You Get in Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3500 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Responsibilities

• Liase with Architects, Clients and other Consultants for the design of structural and civil Engineering works.
• Design , coordinate, manage and supervise the civil & structural project that has been assigned.
• Perform structural analysis and design including drafting in building or any structures as required by the project.
• Liase with clients & consultants to meet C & S requirements for submissions to local authorities.
• Coordinate to ensure civil and structural requirements is meet for project tender,submission and construction schedule.

Requirements

• Degree in Civil / Structural Engineering.
• 1-2 experience in Structural Design and able to work independently will be preferred.
• Entry Level Candidate without experience are welcome to apply.
• Knowledge in AutoCad & Structural Software e.g. STAAD. Pro, Orion, Esteem, MidasGen, Etabs, etc will be advantage.
• Good positive working attitude, self-motivated and responsible.
• Salary will be commensurate based on working experience.

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Job Highlights:

• 5-day work week
• Career Progression Opportunities
• Dynamic team

Job Description:

• Reporting to the Assistant Front Office Manager, you are responsible in directing the welcome experience whilst ensuring compliance with all policies, brand standards and satisfaction of guests’ needs.
• You should be a people person who is courteous, efficient and enjoys to meet and serve .
  
  As a Guest Services Executive, your duties and responsibilities will include:
• Performing all front desk duties including confirming reservations (emails/phone/over the counter), occupancy and audit reports, cashiering, room assignments, guest check-in and check outs in a friendly and efficient manner.
• Providing hotel and travel information and sharing local tourist insights.
• Handling guests’ inquiries and providing prompt responses and assistance
• Analyzing and resolving problems while exercising good judgment
• Ensuring a high level of customer service is consistently maintained.
• Develop and maintain positive working relationships with others.
• Maintaining confidentiality of all guests' information and hotel data.
• Escorting guests to their rooms, making personal deliveries for guests, conducting room and hotel tours.
• Reporting accidents, injuries, and unsafe work conditions to the manager.
• Adhere to all company policies, procedures and etiquettes.
• Perform other departmental or cross departmental job duties as requested by management.
  
  Job Requirements:
• Diploma or equivalent in Hospitality Management / Business Administration.
• 2 years of experience in Guest Services, Front Desk or related professional field.
• Computer literate and proficient with Microsoft Office.
• Able to perform shift work including nights, weekends, and/or public holidays.
• Good understanding/knowledge of using the hotel property management system.

About the Company:

Dbiz is a high-performing product and engineering company that partners with organizations to build out digital solutions using the right technology at the right time. We pride ourselves on our innovative use of technology in various ways.

Role Summary:

We are looking for a highly skilled and experienced Senior Program Manager to join our team at DBiz Singapore. The ideal candidate will be responsible for overseeing program management and service delivery, maintaining client satisfaction, and managing relationships with key stakeholders, particularly within government sectors.

Key Responsibilities:

1. Program Management:Manage complex IT programs and projects to ensure timely delivery within scope and budget.
   Coordinate with cross-functional teams to meet program milestones.
   Oversee the planning, execution, and monitoring of multiple projects to ensure alignment with customer goals.
   
2. Service Delivery Management:Ensure the successful and timely delivery of IT services to clients in line with agreed Service Level Agreements (SLAs).
   Monitor service performance and implement improvement measures as necessary.
   Act as the primary point of contact for escalations and issues, ensuring prompt resolution.
   
3. Client Relationship Management:Build and maintain strong relationships with key customers, especially government agencies, to meet their needs and expectations.
   Provide regular service updates and gather feedback through frequent client communication.
   Identify opportunities to enhance customer satisfaction and retention.
   
4. Stakeholder and Vendor Management:Collaborate with internal teams, third-party vendors, and subcontractors to ensure seamless service delivery.
   Liaise with government officials to ensure adherence to policies and regulations.
   Ensure compliance with contractual obligations and government standards.
   
5. Performance Management and Reporting:Regularly review and report on service performance metrics.
   Implement continuous improvement initiatives to enhance service quality.
   Prepare and present performance reports to senior management and clients.
   
6. Risk and Issue Management:Proactively identify potential risks and develop mitigation strategies.
   Manage any issues that arise during service delivery to minimize service disruption.
   

Qualifications & Experience:

• Bachelor's degree in IT, Business Administration, or a related field.
• Minimum 5-7 years of experience in IT Project Management, Program Management, and Service Delivery, preferably within a government or regulated environment.
• Excellent communication, negotiation, and stakeholder management skills.
• Familiarity with government procurement processes and regulations is a plus.

Desired Skills:

• Strong leadership and team management capabilities.
• Ability to work under pressure and manage multiple priorities.
• Excellent problem-solving skills with a proactive and customer-focused mindset.
• Certification in ITIL, PMP, or equivalent is an advantage.

Life at Dbiz:

• Competitive salary and attractive benefits
• Dynamic and innovative work environment
• Opportunities for personal growth and development
• Engaging and collaborative company culture

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Our client, a well-established work space, is seeking a dynamic, hard-working, and presentable customer relations representative to work on all Customer Service needs for their centre. Looking for a presentable customer relations representative to play a vital role in enhancing customer satisfaction and elevating employee morale.

• Work Life Balance.
• Dynamic working environment.
• Well established company.

You would be based on site to assist in daily operations.

Responsibilities

• Addressing customer concerns
• Resolving disputes
• Reception work
• New client management
• Liaising with various departments to provide timely solutions
• Responding to phone calls, emails, and chat messages from customers
• Updating customer profiles
• Documenting interactions to keep track of progress
• Acting as a liaison between the company and its customers
• Providing helpful solutions to customer needs.

Qualifications and Experience

• Education: Business Course.
• Experience: 2-5 years of front office experience.
• Must be based in Singapore already with legal rights to work - Required.
• Prior experience working in Co-Working spaces, Flexible Workspaces, Serviced Offices OR Hotel Front Desk is REQUIRED.
• As you will be dealing with international customers a high level of English is Required.
• Positive attitude with a wiillngess to be helpful to both internal and external customers.
• Willing to be proactive and multitask.
• Knowledge and skills.
• Secretarial skills.
• MS Office/computer skills.
• Customer service skills.
• Office management skills.

For more information about this role please contact Alex Beattie at +852 3892 2368 / [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.