As a Senior Project Engineer, your main responsibility is to lead, supervise, execute and coordinate project activities together with a group of Engineers, Technicians and sub-contractors leading to successful project completion. You will monitor and control projects on schedule, within budgeted cost and quality and safety standards. You will also work closely with the consultant/owner to ensure the project is delivered according to requirements. As a senior, you are also required to perform system programming and troubleshooting during project implementation.

You should possess a Diploma/Higher Nitec in Electrical and/or Electronics in any Engineering related courses, with 3-5 years’ experience in site supervision and coordination with owner, main contractors, and subcontractors, must have experience in alarm, card access and CCTV system installation knowledge. Must be computer literate and knowledge of Risk Management.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

Alternate Tone Music School is a music community made for everyday people that aspire to learn music. Our courses include guitar, pop piano, bass guitar, music production, song writing and DJ lessons. Our goal is simple, we want to help people discover what creativity looks like on them.

If you are interested to join us in our mission in creating good vibes and a mold-breaking learning environment, please continue reading to find out more about our application process.

visit our website to find out more:
www.alternatetone.com

Position:

Course Coordinator Cum Admin Full Time

Salary:

Full Time: $2,400 - $3000

Working Hours Requirement:
weekdays:12pm to 9pm

Weekends: 930am to 630pm

4 weekday and 1 weekend.

Our Location: 29B Seah Street, S188385. Located in town (near city hall & bugis MRT)

Course Coordinator Cum Admin Job Scope:
Customer Service

Course coordinating
Lesson Scheduling
Admin & Data Entry
Payment collection
Facility Management

Skill Set Preference:
Customer Service, Adobe Photoshop, Adobe illustrator, Content writing, basic Video and Photo editing

Prefer applicant that has the skill set mention above however it is not a prerequisite to apply

How To Apply?
Submit Resume via Careersfuture or email.

Resume must include the following:

Past work experience
Education level

Do you have any musical background? If yes, please elaborate.
Tell us more about you

Contact details (Mobile number and email)

We know you might be eager to find out more about the job over the phone. however, the application is via email only.

Job Position: Clinic Assistant

Responsibilities: • Attend to inbound calls/emails and assist with enquires • Make outbound calls to patients and clinics to facilitate bookings • Co-ordinate with clinics to ensure experience for patients are enhanced • Submit insurance claims • Arrange bookings and help with registrations of patients • Assist with the issuance of tax invoices • Concierge customers from & to directions of X ray/MRT/taxi stand/clinic • Support sales & marketing activities and compile statistics • Assist with other ad-hoc admin duties such as faxing and/or filing • Any other duties as and when assigned by the Management

Requirement: • Minimum GCE "N" or "O" Levels • Speaks fluent English. • Possess good communication and interpersonal skills • Customer service oriented & positive attitude towards learning

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Our engineers are collaborative and have a keen appetite for learning, and they're building a safer, more open internet for millions of people worldwide.

Who you are

You are a problem-solver with experience in collaborative teams that deliver results. You embrace change, ask critical questions, and speak up if you notice an imbalance in effort and impact. With a growth mindset, you are collaborative, open to feedback, and willing to share knowledge and mentor others.

What you'll do

As a React Native Full Stack Engineer, you will be pivotal in building our new suite of mobile and web applications from the ground up. You'll be part of the team establishing our React/React Native ecosystem alongside our existing technology stack. Your responsibilities will include:

• Architect and develop cross-platform mobile applications using React Native, ensuring high performance, responsiveness, and reliability across iOS and Android platforms.
• Create and maintain web applications using React, implementing responsive designs and modern frontend practices.
• Develop and maintain backend services using Node.js, including API development, database integration, and service architecture.
• Implement and maintain gRPC communication between services, ensuring efficient and reliable data exchange.
• Collaborate with cross-functional teams, including product managers, designers, and other developers, to define and implement new features and enhancements.
• Write clean, well-structured, and maintainable code following best practices across the entire stack.
• Implement comprehensive testing strategies, including unit tests and integration tests, to ensure code quality and reliability.
• Participate in code reviews to ensure adherence to coding standards, quality, and performance.
• Stay up-to-date with the latest trends in mobile, web, and backend development, sharing knowledge with the team.

What you'll bring

• Strong experience in mobile development using React Native, including knowledge of native modules and platform-specific considerations.
• Proficiency in React and TypeScript development for web applications.
• Solid experience with Node.js backend development
• Experience with gRPC implementation and microservices architecture.
• Understanding of mobile app deployment processes for both iOS and Android platforms.
• Understanding of state management solutions (e.g., Redux, Context API) and their implementation across platforms.
• Strong knowledge of software development lifecycle (SDLC) processes, including version control (e.g., Git), code review, and continuous integration.
• Experience with unit testing and test-driven development (TDD) is highly valued.
• Strong problem-solving and debugging skills across the entire stack.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

How you'll succeed

• By consistently developing and delivering applications that meet or exceed quality
• standards.
• Through effective resolution of technical issues, optimization of performance, and ensuring scalability and robustness of our applications.
• By designing and implementing solutions while keeping abreast of industry trends.
• Impacting user satisfaction as reflected in user feedback and performance metrics.

How we'll support you

We believe in fostering an environment that empowers decision-making at all levels. Our culture is rooted in the inverted pyramid approach, where the engineers, who have a deep understanding of the product and the customers, are the ones who have the knowledge and the authority to make impactful decisions.

• We prioritize treating every team member with respect and promote open and constructive feedback, ensuring a culture of trust and transparency
• We encourage learning through experimentation and provide a safe space for everyone to learn from their experiences
• Our managers are dedicated to facilitating career growth and creating an environment that attracts and supports talented engineers

Job Summary

You will be working with a team of professional engineers to challenge status quo, think different, thrive in ambiguity to meet mission objectives of our customers. You will lead a team of software engineers and work closely with other cross functional teams, Service Delivery Managers and Project Managers to deliver quality satellite ground software systems to our customers.

Job Responsibilities

• Drive the design and architecture of satellite ground control and antenna management software systems.
• Lead software team in implementing design, testing, verification, and validation of all software components.
• Implementation of cybersecurity measures for software applications
• Generate and maintain software development documentation.
• Plan and provide necessary software maintenance, training, and consultancy to users on the deployed software.
• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.
• Participate in the definition and development of future products.
• Collaborate with various stakeholders including customers, and engineering teams across organizations.
• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Knowledge in Computer Engineering or related field.
• At least 8 years’ experience in mission critical system software development.
• Proficient in developing full stack applications, preferably with C#, JS.
• Experience with database, API design, network architecture, message broker, and cloud technologies.
• Experience with core engineering infrastructure tools such as GIT servers, CI/CD pipelines, Container Technologies.
• Familiar with agile software development lifecycles.
• Good understanding of hardware.
• Able to communicate in English and work in a fluid, innovative environment.
• Singaporean only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We are seeking a System Engineer for our client ST Engineering.

Responsibilities

· System Engineering Design

· Generating Test Plan & Procedures

· Sourcing and Procurement of System Hardware

· Planning and Setting up Test Lab

· Conduct Factory Acceptance Test

· Lead Installation, Checkout, Integration and Testing (ICIT) at customer’s sites

· Perform Troubleshooting and Resolving System Faults

· Perform On-Site Acceptance Test

· Lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Requirements

· Degree in Electrical & Electronics Engineering / Computer Science or equivalent

· Minimum 2 to 3 years working experience in industry

· Experience and knowledge in Infocomm Technology, RedHat Linux, Virtual Environment, Network Security is preferred

· Computer literate e.g. MS office, Visio

· Excellent Oral and Written Communication Skills

· Excellent Time-management

· Good Learning Capability

· Working location is in Jurong East

· Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Explore related work in TEE-enabled AI applications.
• Build and implement techniques to guarantee the security of the AI applications while minimizing the impact on their accuracy and efficiency.
• Evaluate the techniques on relevant datasets.
• Write reports/papers on the techniques and results.

• Bachelor or Master degree in Computer Science, Information Technology, Cybersecurity, or closely related disciplines from an institution of higher learning
• Relevant research experience in machine learning, computer vision, or natural language processing
• Excellent knowledge/proficiency in programming software/languages such as PyTorch is required
• Demonstrated experience and know-how on machine learning, computer vision, or natural language processing. Research experience on foundation models and/or TEEs is a plus.
• Good analytical, technical and problem solving skills
• Applicants with research publications in top AI venues will be advantageous
• Self-motivated individual who can work independently and also collaboratively with team members

#LI-JN2

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Role:Storage Engineer - NetApp

Job Overview

The Storage Engineer will be responsible for managing, administering, and troubleshooting storage systems and enterprise backup solutions in a 24x7 operational environment. The role involves working extensively with storage technologies like HP Nimble, Dell Storage, NetApp, and Hitachi to ensure high availability, performance, and data protection for critical business systems.

Key Responsibilities

1. Storage Management

• Install, Configure, and Maintain: Implement Storage Area Networks (SAN) and enterprise backup solutions.
• Health Checks & Troubleshooting: Perform regular health checks, monitoring, and troubleshooting for HP Nimble, Dell, NetApp, and Hitachi devices to ensure optimal availability and performance.
• Integration & Interoperability: Integrate storage solutions (HP Nimble, Dell, NetApp, and Hitachi) into customer IT infrastructures for seamless functionality.
• System Upgrades: Perform firmware updates and necessary system upgrades, particularly for Hitachi SAN environments.
• Documentation: Maintain detailed records for storage configurations, maintenance, and troubleshooting procedures.
• Disk Management: Manage disk partitioning and Logical Unit Number (LUN) assignments (create, modify, or delete LUNs).
• Performance & Capacity Planning: Monitor and manage storage subsystems, conduct capacity planning, and optimize performance for HP Nimble, Dell, NetApp, and Hitachi storage arrays.
• SAN Troubleshooting: Troubleshoot zones and switch-related issues, especially with Cisco/Brocade SAN switches.
• Security Administration: Administer and manage security configurations within the storage subsystems.

2. Backup Solutions Management

• Symantec Backup Administration: Administer and manage enterprise backup solutions.
• Backup Jobs Scheduling: Schedule and configure backup jobs to ensure data protection across NetApp, Hitachi, and other systems.
• Performance Optimization: Optimize backup server performance and troubleshoot backup-related issues promptly.
• Capacity Planning: Plan for tape libraries and backup servers to support growing data needs.

3. Disaster Recovery (DR)

• DR Planning & Execution: Develop and execute Disaster Recovery (DR) strategies to ensure quick and reliable recovery of critical systems.
• DR Testing: Verify successful recovery of production or DR servers during DR exercises.

4. Storage Solution Implementation

• Customer Collaboration: Work with customers to integrate HP Nimble, Dell, NetApp, and Hitachi Storage solutions into their infrastructure.
• Testing & Validation: Prepare test plans and conduct functional checks to validate that storage systems meet customer requirements.

5. Additional Duties

• Advanced Support: Provide second- and third-level support for advanced storage issues, particularly with HP Nimble, Dell, NetApp, and Hitachi solutions.
• Data Center Operations: Assist with data center shutdown activities and recovery operations as needed.

Requirements

Education

• Diploma or Degree in Information Technology, Information Systems, Computer Science, Business IT, or related fields.

Experience

• Minimum 5 years of experience managing Enterprise Backup Solutions and Storage Area Networks (SAN).
• Hands-on experience with:HP Nimble Storage: Administration, troubleshooting, and configuration.
  Dell Storage: Working with arrays, SAN systems, etc.
  NetApp Storage: Implementation, management, and troubleshooting.
  Hitachi Storage: Configuration, administration, and integration.
  
• Additional experience with:IBM V3700 & V7000
  EMC Unity/VNX
  NETAPP Storage (FAS, AFF series)
  Hitachi VSP, HNAS, and HCP Systems
  EMC Isilon/NAS Products
  Cisco/Brocade SAN switches
  NETBACKUP or Veeam
  IBM Tape Libraries
  
• Experience with storage replication, backup configurations, and conducting DR exercises.
• Proficiency in power cycling storage devices and upgrading SAN switches.

Skills & Abilities

• Strong troubleshooting and problem-solving skills to resolve SAN and storage issues efficiently.
• Excellent verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Collaborative team player with strong customer service orientation.

Desirable

• Prior experience working in the government sector or within a services business in a high-tech environment.
• Familiarity with SAN protocols, including FC, iSCSI, and FCoE.
• Extensive experience in managing and optimizing Hitachi and NetApp storage systems, including ONTAP and VSP management.

Role: Devops Engineer - AWS

JD:

Required Experience:

• Extensive experience in AWS services
• Infrastructure automation using Terraform
• Strong understanding of GCC and IM8 policies
• Experience with advanced AWS tools and frameworks like Kinesis, Chime, OpenSearch, and Generative AI (GenAI) using Retrieval-Augmented Generation (RAG) is highly valued.

Key Responsibilities

Cloud Architecture and Design:

• Design and implement highly available, resilient, and scalable architectures on AWS, including networking, compute, storage, and database solutions.
• Architect solutions that leverage AWS best practices for security, cost optimization, and performance.

Infrastructure as Code (IaC):

• Develop, maintain, and manage Terraform configurations for automated provisioning and management of AWS resources.
• Implement best practices in version control, modularization, and reuse to ensure IaC maintainability and scalability.

Networking and Security:

• Design secure VPC architectures, subnets, routing, VPNs, and peering connections for multi-region and hybrid environments.
• Manage security groups, network ACLs, and identity access management (IAM) to ensure a secure AWS environment.

Compute, Storage, and Database Solutions:

• Leverage AWS services like EC2, ECS Fargate, and Lambda for compute workloads, based on application needs.
• Design scalable storage solutions using S3, EBS, and EFS.
• Architect and optimize database solutions with RDS, DynamoDB, and Aurora.

Monitoring, Logging, and Alerting:

• Implement monitoring, logging, and alerting solutions using CloudWatch, CloudTrail, and the ELK Stack (Elasticsearch, Logstash, and Kibana) to ensure observability and troubleshooting capabilities.
• Set up proactive alerts and monitoring for performance and security issues to minimize downtime and optimize performance.

Responsibilities:

• Responsible for planning the server onto racks, arranging the server mounting
• Maintain UNIX/Linux Operating System
• Install the operating systems for new mounted servers
• Reinstall the server operation systems, solving the abnormalities.
• Perform daily server maintenance, troubleshooting, repair and follow-up break-fix of the server and other hardware
• Maintain data on internal systems including asset management, ticketing, rack related data
• Work with remote vendors or other teams to solve hardware batch failures and problems
• Oncall on duty, responsible for dealing with the problems raised by the business owner side
• Collect and check online assets status or issues
• Erase drives or other configurations for retiring or relocating servers.
• Provide retrofitting or test feedback for tools/systems/platforms.
• Submit and track the part RMA or media destruction process
• Perform server lifecycle management

Requirements:

• Bachelor's Degree or Diploma in Computer Science, Electrical engineering or any other relevant fields
• Possess comprehensive Linux skills-set
• Proficient in coding and scripting
• Knowledge of the interdependencies of server functions and technologies
• Can understand and run simple Shell/Bash scripts
• Familiar with Linux system, able to locate hardware faults;
• Basic network knowledge concepts - MAC, Subnet, TCP/IP, with ability to perform general troubleshooting
• Knowledge of out-of-band/lights-out server communication methods, such as IPMI

The L1 IT Support Engineer (IT ServiceDesk) is accountable for providing a high level of satisfaction among students and staff by providing first-level support for all GESS standard software and hardware. This position entails the diagnosis and assessment of end-users' technical requirements, utilizing sound discernment to promptly address and resolve any issues that may arise.

The engineer's responsibilities encompass the identification, investigation, and resolution of technical issues, as well as the prompt and effective response to support requests from students and staff through in-person, email, and phone interactions. It is anticipated that they will document, chart, and monitor all issues to ensure that they are resolved in a timely manner.

Additionally, they may occasionally offer technical training and support to GESS personnel and students. The engineer is instrumental in ensuring that the team remains dedicated to providing exceptional support and satisfaction, and it is imperative that they adhere to the GESS values and expectations for customer service.

Furthermore, they may be obligated to oversee initiatives as necessary, thereby facilitating the continuous enhancement of technology services and support strategies within the educational environment.

Key Accountabilities

First-Level Troubleshooting and Support:

· Provide initial troubleshooting by guiding users through in person, via email and IT ticketing system, and over the phone while also offering remote desktop support using Remote Desktop Software.

· Deliver quality service to students and staff in all assigned tasks, consistently upholding GESS values.

· Ensure timely and effective solutions for any technical issues that may arise with GESS technology.

Incident Management:

· Log and track support calls in the designated GESS system(s).

· Prioritize and escalate tickets as required to maintain high levels of customer satisfaction.

· Identify trends in support calls and develop documentation to address frequently occurring issues.

Communication and Reporting:

· Report problems and issues promptly, notifying management of any increasing trends, unusual activities, or repeated issues.

· Provide regular updates to customers on the status of ongoing resolution efforts.

· Attend daily and weekly meetings as requested or required to stay informed and aligned with team objectives.

Continuous Improvement:

· Recommend improvements for technology or systems, including procedural steps, increased training, and enhanced documentation.

· Access and utilize software updates, drivers, knowledge bases, and FAQs to assist in resolving end-user issues.

Collaboration and Support:

· Assist other teams in initiating, designing, and managing effective support solutions as required by the school’s needs.

· Collaborate with internal second-level support and departmental tech teams (Divisional Tech Help Center) for escalated or reassigned tickets.

Technology Development and Testing:

· Support the development and testing of new technologies to ensure operational integrity and functionality.

· Proactively communicate ideas, expectations, and goals while working with others to achieve desired outcomes.

Service Level Agreement (SLA) Management:

· Follow up on tickets approaching SLA deadlines to ensure timely resolution and avoid SLA failures.

Other Duties:

· Perform additional tasks as assigned by the Director of Technology, adapting to the evolving needs of the school environment.

Knowledge and Experience

Education:

· Diploma in Information Technology, Computer Engineering, or Business Information Technology.

Technical Skills:

· Proficient in Windows OS and Apple products.

· Experience with Microsoft Office 365 and computer troubleshooting.

· Knowledge of Mobile Device Management (JAMF or Intunes) is a plus.

· Familiarity with ID Card and digital signature systems is advantageous.

Experience:

· At least three years of IT support experience, preferably in an educational environment.

Soft Skills:

· Strong customer service orientation and effective communication skills.

· Positive attitude, initiative, and the ability to work independently and under pressure.

· Team player with a cooperative mindset.

Adaptability:

· Willingness to learn and adapt to new technologies and evolving IT environments.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

The candidate will be responsible for conducting AI research on career trajectory analytics. Successful candidate will be part of an active research team led by Prof LIM Ee Peng from School of Computing and Information Systems, Singapore Management University.

• Code development
• Database management
• Data analysis and visualization
• Experiment design and implementation
• Software documentation
• Meeting arrangement
• Presentation
• Report writing

• Minimum Bachelor's degree in Computer Science, Information Technology, Information Systems or closely related disciplines from a reputable institution of higher learning
• Relevant research experience is preferred
• Proficiency in programming in Python and related packages
• Knowledge in large language models, databases (including SQL), NLP, and machine learning.
• Experience with research works is preferred
• Good analytical, technical and problem-solving skills
• Applicants with research publications in AI or NLP area will be advantageous
• Self-motivated individual who can work independently and also collaboratively with team members

#LI-JN2

Key Responsibilities:

• Overseeing projects at one or multiple stipulated sites.
• Assist project manager is the execution of the projects.
• Responsibilites for co-ordination with Consultants, Architects and relevant authorities.
• Liaise with Consultants, Main contractor, Suppliers, Sub contractor on Equipment & Material submissions.
• Monitor and ensure progress of works are carried out according to project specification.
• Design schematic drawing, layout drawing, P&ID drawing.
• Review and check drawing before submit to main contractor.
• Oversee the overall planning of ACMV works, site inspection, variation order and certification of work done for all assigned projects.
• Support project manager in the administration of contract, claim, variation and any dispute arise.
• Raise MR and order material & arrange manpower for necessary works.
• Advise site team for work schedule and technical issues.
• Make sure project is carried out according to schedule.
• Responsible for site supervision and implementation.
• Responsible for ensuring implementing safety measures.

Requirements:
- Minimum diploma
- 3 years or above experiences in ACMV, especially in air-conditioning industry
- Able to use AutoCAD or other related software for ACMV Design
- Able to communicate Fluent in English
- Minimum 3 years in ACMV Sector

Job Summary:

We are seeking a proactive and skilled Security Analyst to join our cybersecurity team. In this role, you will implement and maintain a robust security architecture blueprint covering DevSecOps, applications, infrastructure, and operational security. You will engage in vulnerability scanning, manage access controls and SIEM tools, and support auditing processes while maintaining high standards in security operations.

Key Responsibilities:

Security Architecture and Access Management:

· Design and implement security architecture blueprints to support secure interactions between applications and systems.

· Define processes, provisioning, and interfaces, providing actionable recommendations to enhance security.

· Manage and enforce access control policies across the environment.

Vulnerability Scanning and Issue Resolution:

· Conduct and engage in security vulnerability scanning activities, including HCR, NVA, Pen Testing, SAST, and DAST.

· Analyse findings and implement effective resolutions.

Security Operations Management:

· Oversee and operate tools such as Access Management and SIEM (e.g., IBM Security Verify Access, IBM Qradar).

· Facilitate external auditing processes and ensure compliance with regulatory standards.

Operational Security Processes:

· Perform OS-level and application-level patching to address vulnerabilities.

· Implement and follow procedures for server and application hardening.

· Execute security incident detection, reporting, and resolution processes.

· Manage SSL certificate renewals and operational housekeeping tasks.

Technologies & Tools:

· OS Administration (Linux / Windows)

· IBM Security Verify Access

· IBM Qradar

· Thales HSM

· OpenSSL

· Vulnerability and Penetration Testing Tools (e.g., Tenable Nessus, Burp Suite Enterprise)

Required Skills and Qualifications:

Must-Have Skills:

Experience:

· Minimum 2+ years of experience in IT Security.

Certifications:

· Preferably certified in CISSP, CCSP, CCSK, or equivalent certifications.

Cybersecurity Expertise:

· Hands-on experience in at least 1-2 areas of cybersecurity domains such as Identity Access Management, Security and Risk Management, Application and Network Security, and Vulnerability Management.

· Broad understanding of other cybersecurity domains.

Good-to-Have Skills (Optional):

· Experience planning and executing SSAT, Security Compliance Checks, DAST, and SAST activities.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

The successful candidate will be working with a dynamic, progressive, and close-knit research group led by Dr. Hady Lauw (http://www.hadylauw.com). The group pursues data mining and machine learning research, focusing on preference analytics and recommendation system. We aspire towards world-class research, high-quality publications, and real-world impact.

The Research Engineer will be involved in several activities, including:

• building a framework for Web-scale data extraction and aggregation
• developing front-end site as well as mobile apps for user access of the framework
• conducting rigorous experimentations and data analysis
• supporting the research efforts of the group
• commercializing the technologies arising from the project

• Minimum Bachelor's degree with high academic standing (1st class or 2nd upper) or Master's degree with excellent results from a reputable university, in Computer Science or a closely-related discipline
• Prior experience and deep interest in relevant research is highly preferred
• Competence in at least one major programming language, e.g., Java, C, C++• Experience and know-how on scientific programming with Matlab, R, or Python
• Demonstrated understanding of the theories, principles and algorithms in data mining and machine learning
• Good analytical, technical and problem-solving skills
• Interest in venture and commercialization of technology

#LI-JN2

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

The candidate will be responsible for conducting research on design large language model powered agent framework and develop proactive conversational systems. Successful candidate will be part of an active research team led by Assistant Prof DENG Yang from School of Computing and Information Systems, Singapore Management University.

Candidate's core responsibilities are:

• Conduct routine research and development for the project under the supervision of PI/Co-PI
• Implement data gathering methods, collect research data, and data pre-processing
• Design and implement core and baseline machine learning/NLP methods/approaches for the project
• Conduct experimental evaluation of the designed methods and algorithms
• Participate in drafting technical reports and research papers
• Attend regular meeting and discussions
• Administrate and maintain the hardware/software environment such as development platforms, software packages and toolkits

• Minimum Bachelor's/Master's degree in Computer Science, Information Technology, Information Systems or closely related disciplines from a reputable institution of higher learning
• Minimum 2 years of relevant research experience in NLP
• A record of publications at recognized international venues
• Excellent skills in programming
• Experience with machine learning and deep learning methods and toolkits
• Experience with programming in Python
• Demonstrated experience on natural language processing, machine learning, and/or large language models
• Excellent analytical, technical and problem-solving skills
• Self-motivated individual who can work independently and collaboratively with team members

#LI-JN2

Job Summary

You will be working with a team of professional engineers to challenge status quo, think different, thrive in ambiguity to meet mission objectives of our customers. You will lead a team of software engineers and work closely with other cross functional teams, Service Delivery Managers and Project Managers to deliver quality satellite ground software systems to our customers.

Job Responsibilities

• Drive the design and architecture of satellite ground control and antenna management software systems.
• Lead software team in implementing design, testing, verification, and validation of all software components.
• Implementation of cybersecurity measures for software applications
• Generate and maintain software development documentation.
• Plan and provide necessary software maintenance, training, and consultancy to users on the deployed software.
• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.
• Participate in the definition and development of future products.
• Collaborate with various stakeholders including customers, and engineering teams across organizations.
• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Knowledge in Computer Engineering or related field.
• At least 8 years’ experience in mission critical system software development.
• Proficient in developing full stack applications, preferably with C#, JS.
• Experience with database, API design, network architecture, message broker, and cloud technologies.
• Experience with core engineering infrastructure tools such as GIT servers, CI/CD pipelines, Container Technologies.
• Familiar with agile software development lifecycles.
• Good understanding of hardware.
• Able to communicate in English and work in a fluid, innovative environment.
• Singaporean only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Infrastructure and Security Engineer

Job Responsibilities:

• Analyze IT specifications to assess security risks
• Install, configure, upgrade and maintain security and network equipment.
• Secure networks through firewalls, password protection, RADIUS solution, and other systems
• Monitor network activity to identify issues early, perform troubleshooting and escalate to higher tier level.
• Maintain good relationship with End-user

Job Requirements:

• In-depth knowledge and experience with security systems: Firewall, Anti-Virus, MFA (e.g. RSA), CISCO ISE
• Proven Experience working with the following systems : FortiNet FWs, CheckPoint FW, AV Systems, Microsoft AD with special expertise in GPO, Trend Micro, Splunk, Thales HSM, Microsoft Certificates.
• Advantages: Experience in other IT infrastructure such as VMWare ESXi, Vcenter, NetApp Storage, CISCO Network Switches.
• Knowledge in networking and protocols (Switching, routing, Layer2-7).
• Knowledge in hardening end-equipment (FW, switches), as well as software (Windows Server OS, Linux CentOS, and other common OS).
• Incident response management – a plus.

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlets:

• Raffles Courtyard
• Tiffin Room

Primary Responsibilities

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it.
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards.
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field or minimum of 6-12 months hands on experience in food service position, similar operations style.
• Retail or guest interaction experience.
• Food and/or beverage knowledge (personal interest/professional).

Competencies

• Interpersonal skills – communicates easily/openly with integrity towards own action.
• Communication skills in English spoken/written.
• Reliable and consistent.
• Personal presentation, clean/tidy.
• Comes across as enthusiastic, energetic.
• Can work as part of a team.
• Guest and people oriented.
• Creative and open-minded.
• Flexible and adaptable to different working locations.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.