Job description:

• Maintain a metrics-driven and solution-oriented approach to deliver a world-class service experience.
• Co-develop and co-execute strategic initiatives.
• Lead, mentor, and coach team members to achieve their full potential.
• Handle the recruitment, onboarding, and training of new team members.
• Foster cross-team communication between Support, Product/Engineering, Marketing and Sales.
• Promote team collaboration with other Support managers and teams.
• Partner closely with Account Management Teams to ensure a seamless customer experience.
• Facilitate the implementation of new processes to enhance customer support.
• Address critical customer escalations and manage stakeholder expectations, providing senior management with resolution plans.
• Collect and analyze support metrics to drive continuous improvements.
• Ensure proactive and high-quality ticket and incident management.
• Responsible for weekly reporting, including team metrics, customer trends, issues, and requests.
• Contact customers proactively to ensure the highest level of service satisfaction and develop and implement a corrective action plan, to avoid potential churn
• Aptitude to learn and grow.
• Manage and maintain back office infrastructure with vendor support.
• Manage and support various productivity initiatives.
• Other ad-hoc responsibilities.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Business Analytics, or a related field.
• 3-5 years of relevant experience in cybersecurity/technology preferred.
• Familiarity with DDos, WAF, CDN, Cyber Threat Intelligence, and Bespoke Monitoring is an advantage.
• Training will be provided for candidates with limited prior experience.

About the role

Due to continued growth, an exciting contract opportunity now exists to join a highly experienced,

collaborative and outcomes focused Asia-Pacific IT team working closely with the helpdesk and applications

team, end users and stakeholders across the region.

We are seeking an Infrastructure Support Specialist to join our Infrastructure Team to manage the day to day

operations of our network and infrastructure, as well as level two help desk support and project related tasks.

The scope includes all infrastructure used by our regional offices, such as networks, servers, databases,

devices, user desktops/laptops, virtualisation, phone system, email, etc.

This role will be based in Singapore and reports to the IT Operations Manager– Asia.

Key Responsibilities

▪ Provide end user support for day-to-day Laptop/PC usage (both applications and infrastructure)

▪ Serve as a point of contact for internal users seeking technical assistance over the support ticketing

system with regards to Infrastructure and Network related issues

▪ Ensure operational and change processes and architecture principles are being followed strictly

▪ Assist on projects ensuring the transition from project to BAU support, identifying operational support

requirements for new systems/system changes, identify required resources for projects/change

requests and ensure consistency in the way IT changes are executed

▪ May be required to work after hours and weekends on an ad hoc basis depending on business

requirements

Qualifications, Skills and Experience

▪ Minimum Diploma/Tertiary or professional qualification in Information Technology/Computer Science

▪ Minimum 2-3 years relevant experience in Microsoft Windows Desktops, Servers and Networking

and Virtualisation technologies

▪ Previous experience working with Microsoft 365, Cloud and Virtualisation technology would be ideal.

▪ experience working with IT Service Management/Ticketing System would be advantages.

▪ Must be comfortable working in a team-based environment as well as being able to work

independently.

▪ Demonstrated collaborative working style, with good interpersonal and excellent communication

skills, both written and verbal

▪ Experience in IT operational processes, Help Desk processes and Infrastructure maintenance

▪ Knowledge in IT Security and working in a regional role would be advantageous.

▪ This will be a 12 month contract with a possibility to extend or convert to a permanent position.

How to apply

Take the next step in your career and apply now by clicking on the link below to submit a cover letter and

your resume.

Only Shortlisted candidates will be notified.

Job Description:

- Perform Civil, Structural Analysis and Design (entry-level) to meet project specifications

- Coordination and Liaise with Clients, Authority and Other Consultants, Contractors on Projects

- Ensuring Good Project Documentation and Submission to Authority and Clients

- Attend Project Meeting and Perform Inspections on Designed Works

- Reporting to Senior Engineer

Job Requirements:

- Candidate must possess at least a Bachelor's Degree / Post-Graduate Diploma / Professional Degree in Engineering (Civil/ Structural) or equivalent, recognized by Professional Engineering Board of Singapore

- At least 1 Year (s) of working experience in the related field is required for this position

- Good Working Attitude, Self-Motivated, Positive Thinking, Independent, Discipline, Attention to Details and Ownership of Tasks

- Familiar with Local Design Standard and Code

- Knowledge of Design Software, e.g., STAAD Pro, Plaxis, AutoCAD will be added advantage

- Candidate with longer experience or qualifications will be considered for Senior Positions

Job Summary:

The Infrastructure & Container Platform Support Engineer will act as a liaison between Application and Infrastructure teams, ensuring seamless implementation of infrastructure requirements for applications. The role requires managing, maintaining, and optimizing infrastructure platforms while adhering to bank standards for performance, security, and compliance.

Responsibilities and Duties:

Infrastructure Coordination & Support: Collaborate with Application and Infrastructure teams to define and set up the necessary infrastructure for applications. Address application infrastructure requirements effectively, ensuring alignment with organizational goals.

Performance & Compliance Management: Monitor and maintain performance for Operating Systems, Middleware, and Databases. Ensure timely implementation of security/bug fix patches, End-of-Support (EOS) transitions, and compliance with ISCD and bank security standards.

Technical Expertise & Incident Management: Serve as a Subject Matter Expert (SME), providing senior-level technical guidance to application teams. Promptly respond to incidents, analyze root causes, and deliver temporary and permanent resolutions for issues related to Middleware, OS, database performance, capacity, resiliency, stability, replication, and other critical aspects.

Solution Design & Recommendation: Research and recommend solutions that align with business needs and enterprise operational requirements. Evaluate new releases of Middleware, OS, and Database components, ensuring minimal impact and compliance across the environment.

Development Support: Provide technical assistance to application development teams in leveraging infrastructure and container platforms effectively.

Qualifications:

Technical Skills:

• Proficient in Kubernetes, Docker, Jenkins, and other container platforms.
• Solid knowledge of Linux OS, Wintel OS, and databases like MariaDB (or equivalent).
• Experience with networking technologies such as F5 GTM/LTM or other SLBs.

Experience:

• Minimum 5 years of professional experience, with at least 3 years in a relevant role.
• Experience in banking or financial services institutions is preferred.

Work Environment:

• Availability to work in shift-based schedules, including night shifts, weekends, and public holidays.
• Ability to collaborate effectively in team environments, coordinating with multiple teams and stakeholders.

Shift Timings:

Morning Shift: 6:00 AM to 3:00 PM

General Shift: 9:00 AM to 6:00 PM

Afternoon Shift: 2:00 PM to 11:00 PM

Night Shift: 10:00 PM to 7:00 AM

Candidates must be flexible and prepared to support all shift patterns, including weekends and public holidays.

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Description:

Are you a skilled BI Engineer with strong expertise in MicroStrategy? Do you have a passion for designing robust data platforms and delivering insightful analytics solutions? If yes, we want you to join our team!

Top 3 Skills (Must-Have):

· MicroStrategy Business Intelligence: Deep knowledge and hands-on experience in designing, deploying, and maintaining MicroStrategy solutions.

ETL Pipelines:

· Expertise in designing and managing Extract, Transform, and Load (ETL) processes for data integration.

Data Modelling Techniques and Methodologies:

· Proficiency in creating and implementing effective data models for analytics and reporting.

Key Responsibilities:

As a BI Engineer, your primary focus will be on:

· Developing and maintaining the MicroStrategy setup as part of the organization's Data Platform.

· Collaborating with projects to understand requirements, translate them into technical specifications, and deliver impactful solutions.

· Supporting the setup, optimization, and troubleshooting of MicroStrategy configurations and resolving issues as they arise.

· Building and optimizing ETL pipelines to ensure seamless data integration.

· Applying advanced data modelling techniques and methodologies to create efficient and scalable solutions.

What We’re Looking For:

· Proven experience in developing and supporting MicroStrategy environments, including reports, dashboards, and data visualizations.

· Strong understanding of data architecture, data warehousing, and BI best practices.

· Hands-on experience with ETL tools and data integration processes.

· Excellent problem-solving and communication skills to liaise effectively with projects and stakeholders.

· Ability to work in a dynamic, fast-paced environment while ensuring high-quality deliverables.

Role:Network Engineer

JD:

Responsibilities:

Design and Document Preparation
• Provide networking expertise, revise solution architecture drawings and diagrams
• Prepare the design documents including Low Level Design (LLD) documents for OPS Network and SMRC Network, firewalls configuration, IDS/IPS and hardening states.
• Prepare ITD (Test procedure) document for OPS Network and SMRC Network
• Prepare new or update all the relevant documents (e.g. Maintenance or User Manual, Config/Rollback/Troubleshoot Procedure) required for the OPS Network (FMC, FTD (firewalls)) and SMRC Network (OFL+ONL)
Integration Support:
• The Contractor with support configuration changes to system platforms in factory and customer sites.
• The Contractor will work on the configurations of interfaces, zones, firewall policies, IPS, application filtering for single firewall (Offline)
• The Contractor will support the integration of Offline HSE and Offline Remote Site Switches with Offline SMRC Servers e.g. PIM/PAM, SNMS/SMS/NMS/LMS, RADIUS, NTP, SIEM etc (Offline)
• The Contractor will support the integration of Online AMTS New HSE & Remote sites switches with Offline SMRC Servers e.g. PIM/PAM, SNMS/SMS/LMS, RADIUS, NTP, SIEM etc. (Offline)
• The Contractor will assist in the SMRC network configuration, Integration, testing, verification and troubleshooting of the following technology used in SMRC Network (Online SMRC)
• The Contractor will work on the configuration, integration, testing, verification and troubleshooting of Online OPS Network selected firewalls / external interfaces (particularly from the Firewall application content inspection (Layer 4 through Layer 7)) (OPS Network)
• The Contractor will configure, optimize and test the transparent firewall failover functionality running in HA and standalone mode with online interfaces for the traffic impact (OPS Network)
• The Contractor will support External Support Platform (ESP) setup, including network platform configuration & Integration (Layer 2 and Layer 3) of switch, configure firewall with S2S VPN, DMZ, NAT and Internet using ACL policies, IPS policies, URL & Content filtering policies, VPN policies, NAT policies, hardening of switch and firewall as per the hardening guideline
• The Contractor to provide troubleshooting support during online deployment & integration (OPS Network)

Hardening Support:
• The Contractor will assist on the hardening of Online / Offline SMRC network equipment and firewalls
• The Contractor will assist on the hardening of Online / offline OPS firewalls (OPS Network).
• The Contractor will troubleshoot / fix if there are any operational / unknown issues occurs in the environment due to the hardening configuration on network devices (Offline, Online SMRC)
• The Contractor will support in case any issue with hardening of online firewalls / any operational issue occurs due to the hardening of online network devices (OPS Network).

Job Scope

- 40% Provide Technical and Desktop support for end-user environment.

- 60% assist Senior Engineer to Plan; design the Technology schematic and

create bill of materials.

- Pro-actively provide recommendation to Senior staff of any customers’ requirement for

technology improvement,

- Timely report to Senior the progress of all assigned projects.

- Take responsibility for the assigned project and shall have full accountability and visibility of

the entire installation process, field deployment and implementation till Project.

completion.

- Promptly update Project schedule and cost sheet.

Skills Preferred:

Technically competent in Windows operating systems, Endpoint Security, basic networking configuration.

Knowledge of Helpdesk systems.

Good communication skills.

Comfortable in managing end-users and explaining situations that may arise.

Able to perform simple planning of delivery and customer liason.

Description

Love serving great food with a smile? Looking for a fun, fast-paced job with a supportive team? Whether you're seeking full-time or part-time, we've got the perfect spot for you in our Cafe Crew!

What You’ll Be Doing:

Welcome and serve customers with a big, friendly smile

Take and serve orders like a pro

Keep the dining area clean and welcoming for everyone

Work alongside an energetic and supportive team

Who We’re Looking For:

Positive, energetic, and great with people

No experience needed—just bring your enthusiasm, and we’ll provide training!

Able to work in a fast-paced environment and love staying busy

Willing to work flexible hours (including weekends and public holidays)

Singaporeans & PRs only!

How to Apply:

Interested applicants may apply here or WhatsApp 85881419

Singaporean & PRs only!

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

RESPONSIBILITIES:

· Site works, inspection, planning, technical support to Project Manager and other site activities.

· Able to coordinate well with Sub-contractors, suppliers and consultants.

· Responsible for all inspection activities being carried out.

· Supervising team and ensuring safety and compliance of work on site.

· Liaise with authorities on technical matters.

REQUIREMENTS:

· Educational qualification in Structural, Civil Engineering or its equivalent.

· At least 3 years working experience in condominium projects

· Good organizational and communication skills

Roles and Responsibilities:

• Assist in handling and managing customer visit experience
• Assist in crowd control and manage visitor safety
• Assist in maintaining playground cleanliness & its tidiness
• Assist in managing the playground inventory and storage
• Assist in operating & upkeeping playground equipment
• Support day to day admission check in/out process
• Support day to day event activities and performance
• Complete any other tasks assigned by the supervisor

Our preferred candidate should meet the following requirements:

• Above 16 years old
• Able to work on weekdays and have the flexibility to work shifts, weekends, and public/school holidays
• At least GCE ‘N’ Level Certificate
• A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm
• Ability to work with young children and their families
• Flexibility to work shifts, weekends, and public/school holidays
• Capability to stand/walk for extended periods
• Past experience in customer-facing roles is a plus

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Nearest MRT:
Changi Airport

Contract Duration:
12 Months

Working Hours (inclusive of 1-hour lunch break):
Morning Shift: 8.00am – 3.00pm
Afternoon Shift: 3.00pm – 10.00pm
Support Shift: 10.00am – 6.00pm

Working Days:
Monday to Sunday (including PH)
Shift details will be explained during the screening call.
Cannot choose preferred shift.

Basic Salary:
Up to $2,631 per month

Responsibilities:

· Provide on-site assistance to international travellers who need help with submission of forms on SG Arrival Card and Electronic Health Declaration Card.

· Guide international travellers with the use of automated lanes.

· Any other duties as assigned from time to time.

Job Requirements:

· GCE O Levels and above.

· Candidates are required to stand long hours for the entire working duration.

· Open to work rotating shifts (including weekends & PH).

· Tech-savvy

· Entry Level applicants are welcomed to apply. On-the job training will be provided.

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Title: Customer Service cum Counter Sales (ID8262)
Location: Paya Lebar, Singapore
Working Hour：Mon-Fri, 8:30am to 5:30pm, Sat 8:30am to 1pm
Salary: $2300 - $2800

Job Description:
Deliver customer service to hotline calls, emails and walk-ins
• Processing of orders via various purchase options
• Processing enrolments of new customers
• Prepare daily sales report to ensure accurate payments received and stock quantities
• Assist with merchandise and spare parts purchase
• Filing of documents
• Checking of invoices with order forms to ensure invoices are keyed correctly
• Handle customer enquires
• Issue products to customers according to the purchases
• Packing of stock for deliveries and courier service
• Coordinate with courier to ensure timely delivery
• Daily stock count to ensure accurate and sufficient inventory level
• Order stock in to replenish
• Receiving of stock and arrangement of stock in warehouse
• Providing after-sales service (repair)
• Prepare inventory reports
• Any other ad-hoc duties

Requirement:
• Minimum 3 years of experience in customer service or sales administration
• Strong communication skills in verbally and in written
• MS Office Skills
• Able to work independently and good teamwork
Other information:
• AWS
• Transport, meal and OT allowance
• Medical and dental benefits

Shall provide Data Centre (DC) operations at the Customer’s premises and premises identified by the

Customer. The DC Operations shall cover the following:

1. DC Environment Support; and

2. DC Facilities Management Services.

DC Environment Support

Shall monitor the facilities infrastructure in the DC to ensure that they are within the operating levels

defined by the Customers. The infrastructure to be monitored shall minimally include:

(a) Power infrastructure (such as Uninterrupted Power Supply and power distribution boards);

(b) Cooling Infrastructure (such as computer room air-conditioning units);

(c) Fire detection and suppression systems (such as FM200, water sprinklers, fire extinguishers);

(d) Environment monitoring system (such as humidity and temperature); and

(e) Water leakage detection.

(f) Shall ensure the DC infrastructure is monitored on twenty-four (24) hours a day, seven (7) days

a week, inclusive of Saturdays, Sundays and Public Holidays.

(g) The Vendor shall inform the Customer within one (1) hour when problems are detected.

(h) Shall work with the Customer and Customer-appointed Supplier to resolve any infrastructure

issues detected in accordance to the support hours as required by the Customer.

DC Facilities Management Services

(a) Shall ensure, through daily inspection, that the general cleanliness and tidiness of the data centre

are maintained by the Customer-appointed Supplier.

(b) Shall work with Customer-appointed Supplier on site preparation tasks such as network cabling

and electrical wiring, when required.

(c) Shall ensure the network cabling in the data centre and within the racks are neat and tidy.

(d) Shall work with the Customer-appointed Supplier for both scheduled and ad-hoc maintenance,

servicing, repair and upgrading works to the infrastructure at the Customer’s premises and

premises identified by the Customer.

(e) Shall plan and coordinate the maintenance activities. This includes polling the affected parties,

obtaining the Customer’s approval, and sending out messages to inform the affected party.

(f) Shall obtain the Customer’s approval before finalizing the plan for any activity.

(g) Shall provide on-site support during the maintenance activities unless otherwise agreed by the

Customer.

(h) Shall maintain up-to-date documentation of the data centre design layouts.

(i) Shall manage the physical security of the data centre in accordance with the guidelines provided

by the Customer.

(j) Shall monitor the following physical security infrastructure to ensure they are within the

operating levels defined by the Customer:

 Security Alarm and Security Card Access System; and

 Closed-Circuit Television (CCTV).

(k) Shall ensure that only authorised personnel are allowed to access the DCs.

 The Vendor shall ensure that all visitors to DCs are escorted during their activities on-site.

 The Vendor shall ensure that the visitors record their activities in the on-site log.

Requirement – DC Operations

Minimum Requirement:

The Vendor shall ensure, through daily inspection, that the general cleanliness and tidiness of the

data centre are maintained by the Customer-appointed Supplier. The DC Operator shall possess

minimally the following skill sets:

(a) Three (3) years of working experience in Data Centre Engineer Operations experience;

(b) Certified Data Centre Facilities Operations Manager (CDFOM) or equivalent; and

(c) ITIL v4 Foundation Certification or equivalent

Job Description:

- Perform Civil, Structural Analysis and Design to meet project specifications

- Coordination and Liaise with Clients, Authority and Other Consultants, Contractors on Projects

- Ensuring Good Project Documentation and Submission to Authority and Clients

- Attend Project Meeting and Perform Inspections on Designed Works

- To Lead and Mentor Junior Engineer in Performing Engineering Task

- Reporting to Principal Engineer / Management

Job Requirements:

- Candidate must possess at least a Master's Degree /Bachelor's Degree / Post-Graduate Diploma / Professional Degree in Engineering (Civil/ Structural) or equivalent, recognized by Professional Engineering Board of Singapore

- At least 4 Year (s) of working experience in the related field is required for this position

- Good Working Attitude, Self-Motivated, Positive Thinking, Independent, Discipline, Attention to Details and Ownership of Tasks

- Familiar with Local Design Standard and Code

- Knowledge of Design Software, e.g., STAAD Pro, Plaxis, AutoCAD will be added advantage

Job Description

• Candidate must possess at least Bachelor's Degree in Engineering (Civil & Structural) from local or recognized foreign universities subject to Client's approval
• 2 years & above working experience in the related field is required for this position
• Perform Engineering Design and drawings
• Project coordination and documentation
• Perform building/site inspections.
• Attend progress meetings.
• Work related travel and meetings
• Any other duties as assigned

Job Requirement

• Keen to learn and work independently with minimum guidance.
• Able to work under pressure, dynamic, creative and results oriented.
• Conversant in regulatory requirements and building codes.
• Good knowledge of AutoCad and Revit.
• Possess Class 3/3A driving license preferred.

Job description

• Carry out Indoor Air Quality monitoring
• Carry out Industrial Hygiene monitoring
• Carry out Noise monitoring
• Preparation of test reports

Requirements

• Degree in Environmental / Chemical / Mechanical Engineering or related field / certificates
• For fresh graduates / candidates with no experience, training will be provided
• Willing to work in outdoor environment, testing and monitoring is carried out at customers premises
• Proficient in Microsoft Office
• Class 3 license preferred

Job Summary:

We are seeking a skilled ELK Stack Specialist with expertise in Elasticsearch, Logstash, and Kibana/Grafana to join our team. The candidate will play a pivotal role in managing, optimizing, and maintaining ELK-based logging and monitoring solutions. A strong understanding of cloud platforms, containerization, and DevOps practices is essential.

Roles and Responsibilities:

Elasticsearch Expertise: Understand Elasticsearch architecture, indexing, querying, and cluster management. Perform performance tuning, scaling, and cluster optimization.

Logstash & Data Transformation: Configure Logstash pipelines and handle various input, filter, and output plugins. Manage data transformation, ingestion, and ETL processes.

Visualization & Monitoring: Create insightful dashboards using Grafana and Kibana. Utilize query languages for advanced data analysis and visualization.

Scripting & Automation: Develop automation scripts using Python, Java, or similar languages. Work on system monitoring, troubleshooting, and custom automation tasks.

Application Development: Work with Java, Spring Boot, JPA, MySQL/Postgres DB, and frontend frameworks (Angular/ReactJS). Contribute to application optimization and scalability.

System Administration: Manage Linux/Windows environments and troubleshoot containerized/cloud-based applications. Monitor and resolve ELK stack issues, providing detailed insights.

Collaboration & Communication: Collaborate with cross-functional teams to deliver robust solutions. Explain technical concepts effectively to non-technical stakeholders.

Qualifications:

Education:

• Bachelor's degree in a relevant field (e.g., Computer Science, Engineering).

Experience:

• Minimum of 5 years of experience working with the ELK stack and Grafana dashboards in the banking industry.
• Familiarity with Agile/Waterfall methodologies (ITIL, Scrum).

Technical Skills:

• Proficiency in JSON, data formats, and scripting languages like Python/Java.
• Experience with cloud and containerized services such as AWS, PCF, OpenShift, etc.
• Hands-on knowledge of Linux/Windows and containerized application management.

Certifications:

Elasticsearch or related technology certifications are a plus.

Role:Network Consulting Engineer

JD:

Troubleshoot, analysis, and diagnosis of sophisticated IP/MPLS Transport for Fixed/Mobile Converged Network, comprises of Core SP Routing Design (OSPF, ISIS, BGP), MPLS Label Protocols (LDP/RSVP/BGP-LU/ Segment Routing), QoS, Multicast VPN, IPv6, Inter-AS VPN, EVPN.

Build simulated networks in test labs to resolve highly complex problems and compatibility issues.

Provide Day-2 support to a sophisticated IP MPLS networks for Fixed Broadband Operator (FTTH/DSL) and Mobile Operator Networks.

To provide support and troubleshooting service for the network infrastructure related incidents and problems.

Who You'll Work With
You will be part of the Focused Technical Support team, which resides within the larger Customer Experience (CX) organization. You will work very closely with the High Touch Technical Services, High Touch Operations Manager, Support Engineers, System Engineers and other teams aligned to the named customer.

Who You Are
• CCIE R/S or CCIE SP certifications are required.
• Experience of working on Cisco SP high-end routers (ASR9K, CRS, ASR907, 920). Familiar with the following technology: IOS-XR, IOS-XE, IGP/EGP routing protocols, MPLS, RSVP-TE, LDP, MP-BGP, L2/L3VPN, MVPN, high availability, network/device security, NetFlow, QoS, IP SLA, network management.
• Experience in NCS5500, Segment Routing and Integration with Orchestration Software such as WAE, XTC and NSO is a plus
• Excellent communication and interpersonal skills
• Experience in supporting large multi-protocol inter-networks
• Relevant industry awareness

Job Description:

A Databricks Engineer is responsible for leading the migration of on-premises data warehouses to Databricks, designing robust data architectures, and ensuring seamless data integration and governance. The role involves implementing cloud-based solutions, optimizing data workflows, and extracting insights while maintaining data security and compliance standards.

Key Responsibilities:

· Lead end-to-end data migration projects from on-premises environments to Databricks with minimal downtime.

· Design and implement solutions on Databricks within AWS environments, adhering to functional and non-functional requirements.

· Configure Databricks clusters, write PySpark code, and develop CI/CD pipelines for deployment.

· Apply optimization techniques like Z-ordering, auto-compaction, and vacuuming for enhanced performance.

· Process near real-time data using Auto Loader and DLT pipelines.

· Optimize AWS and Databricks resources for performance and cost efficiency.

· Stay updated with advancements in AWS, Databricks services, and data engineering practices to recommend improvements.

· Implement engineering methodologies, standards, and best practices.

Required Skills:

Experience:

· Minimum 5 years in data engineering, with expertise in Databricks, AWS/Azure services, or Informatica IDMC.

Technical Proficiency:

· Strong knowledge of Databricks, Python, PySpark, SQL, and NoSQL databases.

· Hands-on experience with Apache Spark, Hadoop, and cloud-based data architectures.

· Proficiency in building data pipelines using Python, Java, or Scala.

Data Management:

· Expertise in data modelling, schema design, and data governance.

Optimization Skills:

· Familiarity with techniques like Z-ordering and compaction.

Certifications:

· Databricks certifications and Informatica certifications (preferred).

Soft Skills:

· Excellent analytical, problem-solving, communication, and collaboration abilities.

Preferred Skills:

· Experience with containerization and orchestration tools like Docker and Kubernetes.

· Knowledge of data visualization tools like Tableau or Power BI.

· Familiarity with DevOps principles, CI/CD pipelines, and version control systems like Git.

· Understanding of data cataloguing tools and data governance, especially Informatica IDMC.

This role demands a proactive approach to implementing innovative solutions and optimizing workflows to ensure high-performance data engineering.

POSITION GENERAL DUTIES AND TASKS :
Skillset

- Up to 9 years of IT experience & 5+ Years on Hadoop and K8s Eco Systems

- Last 3 years of relevant experience in banking/financial services industry

- Demonstrable analytical skills with deep knowledge of Big Data Ecosystem in a Production Support Environment.

- Hands On Experience within the Hadoop Tool Sets Hive, Hue, Spark, Kafka, Kudu, Flink, Ozone, Kafka and Streaming.

- Strong SQL, Python, Java and Unix shell scripting

- Incident, problem, and service Outage management experience is Plus.

- Good Communication and Articulation Skills



Roles/Responsibilities

- Strong in data engineering concepts and programming

- Experience in building and optimizing ‘big data’ data pipelines, architectures and data sets.

- Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

- Strong analytic skills related to working with unstructured datasets.

- Experience in supporting data transformation, data structures, metadata, dependency and workload management.

- Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

- Provide operational support and ensure SLI of Applications

- Troubleshoot Batch Issues & root causes to Mitigate Impacts to SLA

- Proactively Identify and Identify opportunities for preventive Maintenance

- Perform Administration & Optimization to achieve of Optimal System Performance

- Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to Established Standards

- Recommend Design and Operational Optimizations

- Respond on time to the queries raised by various business units

- Provide Timely updates (Status, Progress, Issues, Resolutions) to Business Stakeholders

- Work with Project/Enhancement Teams to Review, Transition for Run Team

- Participate in Disaster Recovery and Business Continuity exercises

- Support relevant software/platform/database upgrade for the systems

- Knowledge of Troubleshooting Core Java, Python, Scala spark batch, API and streaming applications

- Support data APIs, data science ML applications running on Kubernetes platform.



Datawarehouse Support Engineer (EDW)

The support specialist will be a techno functional support team member for the Enterprise Datawarehouse (EDW) under IT BAU team.

He/she is responsible for ensuring system availability and timely deliverables for datamarts for various business unit like Finance, regulatory, Campaign.

The support specialist, as the analyst expert within the IT team, will be the support staff who needs to closely co-ordinate and work with various team like Tech Infra, application services, solutioning, project and business units in the bank. He/she follows up to resolve issues reported by users and performs impact analysis related projects/enhancements that will impact the EDW.



Roles/Responsibilities

- Responsible to provide BAU support for Enterprise Datawarehouse

- Responsible to provide operational support and ensure SLI of system availability, batch deliverables

- Respond on time to the queries raised by various business units

- Provide timely updates regarding production status and progress of issue resolution

- Fine tune applications and systems for high performance and higher volume throughput

- Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards

- Perform impact analysis of enhancements/projects that will impact supported systems

- Identify the underlying problems, analyse the root causes, provide possible solutions/fixes, and respond to users within SLA

- Support relevant software/platform/database upgrade for the systems

- Work with delivery team for smooth transition from projects/enhancements to BAU Mode

- Incident, problem, and service outage management experience

- Participate in Disaster Recovery and Business Continuity exercises

- Able to support relevant software/platform/database upgrade for the systems

- Server Performance, capacity, utilization monitoring and Health monitoring

- Collaborate with diverse cross functional teams within IT and Business to Independently drive outcomes

- At least 3+ years of relevant experience in banking/financial services industry

- Experience with Teradata FSLDM and data mapping

- Hands-on technologist, strong in SQL, UNIX and Teradata tools and technologies

- Experience in designing high throughput fault tolerant data pipelines for Batch (ETL/ELT)

- Experience in GL Data reconciliation between systems, datamarts & report and Knowledge of the ledger balance reporting is an added advantage

- Experience in Performance Tuning on Teradata or other MPP data pipeline

- Hands On Experience within the Hadoop Tool Sets Hive, Hue, Spark, Kafka is a plus

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Duties and Responsibilities

· Attend to all guests’ check-in by confirming reservations, assigning room, issuing and activating room key.

· Attend to guests’ check-outs including resolving any late and disputed charges.

· Process all payment types such as room charges, cash, checks, debit, or credit.

· Assist guests with directions and information regarding property and local areas of interest.

· Coordinate with Housekeeping to track readiness of rooms for check-in.

· Attend to all guests’ requests and queries promptly, politely and efficiently.

· Ensure a high level of customer service is consistently maintained to ensure guests’ satisfaction.

Requirements

· Previous Front Office experience in a similar environment will be an advantage

· Working knowledge of Opera is preferred

· Team player but also able to work independently

· Customer oriented with a pleasant disposition

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday