Customer Service and Operations Coordinator (Full-Time)

Since 2013, Joy Music Studio is an established music school in Marine Parade offering a variety of instrument choices and professionally equipped studios, we are known for our enthusiastic teachers and customized approach for learners.

We are currently looking for a motivated and friendly Customer Service and Operations Coordinator (Full-Time) to join our joyful team at our Marine Parade location.

Why choose us? Our team is the heart of our music school so we work hard to create place where you will be proud to work here every day.

Below are some of the benefits we offer:

• Competitive Salary and Bonus Incentive Programs
• Paid Annual Leave and Medical Leave
• Medical Insurance Coverage
• Mentorship and training support
• Fun, energetic environment where the entire team often collaborate musically together
• Employer sponsorship of related certification/skills development
• Special rates for music lessons at our school
• Convenient location and good food next to Marine Parade MRT and Parkway Parade Mall

Commitment Requirement:

• Commitment levels: Full-Time 42 hours/week, on-site
• Available to work on weekends and weekday afternoons/evenings

Role & Responsibility:

Sales

• Respond effectively to enquiries (walk-in customers, online, email, phone)
• Proactively manage customer leads to encourage trial sign-ups
• Nurture lead funnels, arrange for trial lessons, and sign-up new students

Operations & Customer Service

• Oversee day-to-day operations and administration at the centre
• Maintain and organize software used for scheduling, customer management, invoicing
• Prepare and send student invoices accurately and on-time
• Coordinate communications between the school, parents, students, and teachers effectively

School Activities, Marketing & Promotions

• Support marketing/promotion activities when requested
• Help plan or coordinate school activities such as concerts, workshops, camps, programs

Help create a friendly, positive, and professional environment within the school

• Greet students/parents and create a warm, welcoming environment
• Build and maintain good relationships with parents and students
• Assist with training/orientation new team members

Here's what we are looking for:

• 1 year + in music or education/tuition related industry
• 1 year + in customer-facing or operations related roles
• Key skills: personal initiative, detail-oriented, team player, problem solving, multi-tasking
• You Smile ALOT; a bright and cheerful personality with confident communication skills
• Past experience working with parents, children and teens
• Past experience learning music, performance arts, or music production a BONUS

To apply, please send your CV and Cover Memo to [email protected]. We look forward to hearing from you!

Job Summary:

We are seeking a skilled Data Engineer with 3 to 5+ years of experience in Databricks and Python to join our dynamic team. The ideal candidate will play a key role in designing, developing, and optimizing data pipelines and analytics solutions on Databricks. Experience with AWS Cloud is highly preferred.

Key Responsibilities:

• Develop and maintain scalable data pipelines and ETL processes using Databricks and Python.
• Optimize and troubleshoot existing Databricks workflows for performance and reliability.
• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
• Implement data processing solutions using Spark in Databricks.
• Integrate and manage data from multiple sources, ensuring accuracy, quality, and consistency.
• Leverage AWS cloud services (e.g., S3, Lambda, Redshift, Glue) for data storage, transformation, and analytics.
• Perform data profiling and validation to ensure the reliability of processed data.
• Monitor and maintain data pipelines for continuous performance improvements and error handling.

Required Skills:

• 3-5+ years of hands-on experience with Databricks and Python development.
• Strong expertise in PySpark and data transformation techniques.
• Proficiency in writing optimized, efficient, and scalable Python code.
• Experience with SQL and relational databases for data querying and manipulation.
• Familiarity with AWS services (e.g., S3, EC2, RDS) and cloud-based data engineering concepts.
• Knowledge of version control systems such as Git.
• Strong problem-solving and analytical skills with a focus on data processing and integration.

Preferred Skills:

• Working experience with AWS Redshift, Glue, or Athena.
• Familiarity with CI/CD pipelines for data engineering projects.
• Exposure to data visualization tools or frameworks.
• Knowledge of data security best practices and governance principles.

Qualifications:

• Bachelor's degree in Computer Science, Data Engineering, or a related field.
• Relevant certifications in Databricks, AWS, or Python development are a plus.

Sushi Kyuu By Shunsui is a concept under the Shunsui Group, and a sister restaurant of 6-time Michelin Plate Singapore awardee, Shunsui.

We are looking for a service crew and manager to be on board.

Job Description

- Manage reservations and inquiries

- Take orders and serve customers

- Manage floor supplies and equipment

- Maintain cleanliness of the outlet

- Guide and coach junior staff

Requirements

-Minimum of 3 years experience in F&B outlet

-Basic knowledge of Japanese cuisine

Job Details

Salary: from $4,200 to $5,000

Working Days: 6 days per week

About the Role:

Join us as the Service Delivery Operations Lead and play a crucial role in ensuring seamless service delivery for our projects. You will oversee the daily operations of our service delivery team, ensuring performance meets our high standards of quality and timeliness, driving customer satisfaction and operational excellence.

Key Responsibilities:

Oversee Day-to-Day Operations:

· Manage the performance of the service delivery team, ensuring timely and high-quality delivery.

Drive Customer Satisfaction:

· Maintain and enhance customer relationships by delivering consistent service excellence.

Performance Management:

· Guide, support, and develop a team of professionals, ensuring individual and team performance aligns with company goals.

Collaborate for Success:

· Work with cross-functional teams to integrate solutions and ensure smooth service operations.

Skills & Qualifications:

Service Delivery Excellence:

· Advanced proficiency in Service Delivery and a strong background in Business Operations, Operational Excellence, and Delivery Excellence.

Essential Skills:

· Exceptional Communication Skills to engage with projects and team members effectively.

· Troubleshooting and Analysis Skills to identify, address, and resolve operational issues promptly.

· Proven ability to Manage Teams of 5 or more individuals, ensuring peak performance and development.

Job Summary:

We are seeking a skilled and detail-oriented Business Intelligence Engineer to join our dynamic data team. In this role, you will be responsible for developing and maintaining the MicroStrategy setup within the overall Data Platform. You will collaborate closely with projects to gather requirements, design solutions, and ensure the smooth functioning of BI systems by resolving any issues that arise. Your expertise in MicroStrategy, ETL pipelines, and data modeling techniques will be pivotal in delivering insightful business intelligence solutions.

Key Responsibilities:

MicroStrategy Setup and Maintenance: Develop and maintain the MicroStrategy setup, ensuring seamless integration with the Data Platform. Design, implement, and optimize MicroStrategy dashboards and reports to deliver actionable insights.

Project Collaboration: Engage with projects to understand their business requirements and translate them into scalable BI solutions. Provide support during the setup phase and troubleshoot issues to ensure user satisfaction.

ETL and Data Pipelines: Design and manage ETL pipelines to extract, transform, and load data efficiently into the BI systems. Optimize data workflows for high performance and reliability.

Data Modeling: Apply advanced data modeling techniques and methodologies to structure data for reporting and analysis. Ensure that data models align with business needs and facilitate robust data visualization.

Qualifications and Skills:

• MicroStrategy Business Intelligence
• Deep expertise in MicroStrategy development and administration.
• Strong understanding of MicroStrategy architecture, tools, and functionality.

ETL Pipelines:

• Proven experience in designing and maintaining ETL pipelines using modern tools and frameworks.
• Ability to work with large datasets and optimize ETL workflows for performance.

Data Modeling Techniques and Methodologies:

• Strong proficiency in designing normalized and denormalized data models.
• Experience with dimensional modeling and schema design tailored for BI solutions.

Additional Skills:

• Proficiency in SQL for data querying and transformation.
• Familiarity with cloud-based data platforms (e.g., AWS, Azure, or GCP) is a plus.
• Strong analytical and problem-solving skills.

• Be part of a dynamic lab & medical equipment firm
• Attractive benefits

RESPONSIBILITIES

• Present, promote and sell products/services to existing and prospective customers in the cleanroom, biotechnology and pharmaceutical production industries
• Develop and implement strategic sales plans for products offered and agencies assigned
• Engage with potential customers to understand their needs; identifies and suggests equipment, products, services or solutions that will meet those needs.
• Analyse the territory and market’s potential, track sales and status reports
• Develop strong technical know-how on products and applications to support and effectively engage prospects and clients
• Foster and enhance good relationship with all of our customers and grow product portfolio for the team

REQUIREMENTS

Incumbent should ideally be from a Sales Engineer background, experienced in sales related to cleanroom/industrial/pharmaceutical industries. Sales experience is in relations to capital equipment (CAPEX)/ Engineering/integration-related solutions, unlike benchtop devices.

• Minimum diploma in Engineering, Biotechnology or related disciplines
• Minimum 3 years of experience in technical sales environment within related industries (e.g.: healthcare/ cleanroom/ pharmaceutical/ industrial equipment)
• Has strong sales track records
• Experienced in tender and request for quotation (RFQ) preparation and costing
• Preferably with cleanroom or pharmaceutical equipment sales experience
• Good communication & presentation skills (well versed in English – both spoken and written)
• Good analytical and problem-solving skills
• Target driven and able to work independently
• Meticulous and organized personality
• A positive attitude is a mind set that helps you see and recognize opportunities, as well as a strong willingness to learn

Job Summary:

Key Responsibilities:

Incident Management:

• Monitor and manage new incidents in the IT Service Management (ITSM) system.
• Troubleshoot and resolve system-related issues effectively.
• Timely follow-up and closure of incidents.
• Update incident statuses in the ITSM system.

Service Request Fulfillment:

• Monitor new service requests (SRs) and manage assigned SRs.
• Configure and set up new systems.
• Perform OS and application hardening.
• Ensure timely follow-up and closure of SRs.
• Update SR statuses in the ITSM system and inform the Asset Management team about issued/returned assets.

Monthly Patching:

• Apply monthly patches to systems.
• Conduct testing after patch application to ensure system stability.

24x7 Standby Support:

• Provide 24x7 on-call support.
• Visit onsite as required to resolve critical issues.

Daily Health Checks and Vendor Coordination:

• Conduct and document daily health checks, submitting comprehensive reports.
• Escort vendors onsite when required to perform their services.

Additional Tasks:

• Execute tasks typically expected of a System Engineer.

Qualifications and Experience:

Minimum Requirements:

Experience: At least 3 years of experience in Microsoft Server administration.

Certification: Microsoft Certified Solutions Associate (MCSA).

Skills and Proficiency:

• Expertise in managing Windows Server environments.
• Strong troubleshooting skills to resolve technical issues effectively.
• Familiarity with IT Service Management (ITSM) systems for tracking and updating incidents/service requests.
• Understanding of system patching and testing protocols.
• Ability to perform system hardening to enhance security.

Duties and responsibilities:

Planning and organizing construction projects, including developing project timelines, budgets, and resource plans.

Ensuring that all construction work is carried out in compliance with building codes, safety regulations, and other legal requirements.

Managing project teams, including architects, contractors, and other stakeholders, to ensure that projects are completed on time and within budget.

Monitoring project progress and making adjustments as necessary to ensure that projects are completed on time and within budget.

Collaborating with architects and other stakeholders to develop project plans and specifications.

Developing and implementing quality control procedures to ensure that construction work meets the required quality standards.

Providing technical guidance and support to project teams, including architects, contractors, and other stakeholders.

Maintaining accurate project records and documentation.

Develop and manage project schedules, budgets, and resources

Coordinate with architects, engineers, and contractors to ensure project success

Review and approve project plans, specifications, and contracts

Ensure compliance with building codes, safety regulations, and environmental requirements

Monitor project progress and make adjustments as necessary

Communicate project status to stakeholders and senior management

Manage project risks and identify opportunities for improvement

Provide technical support to project team members

Ensure quality control and quality assurance for all project deliverables

Lead project meetings and facilitate communication among team members

Assist in the development of cost estimates

Assist the project team with site safety documentation and coordination

Assist the project team with closeout of the project

Assist project accountant with monthly subcontractor billings and pay applications

Assist project manager with assigned tasks

Requirement:

Bachelor's degree in Civil Engineering or related field

Minimum of 5 years of experience in construction project management

Strong knowledge of construction materials, methods, and regulations

Excellent communication and leadership skills

Ability to manage multiple projects simultaneously

Proficiency in project management software and tools

Experience in managing large-scale construction projects

Ability to read and interpret blueprints and construction plans

Knowledge of budgeting and financial management

Experience in managing and supervising construction teams

Strong problem-solving and decision-making skills

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Integrated Information Technology Services (IITS).
• Efficient Data Ingestion Jobs
• Achieve reliable, efficient data ingestion by designing and implementing automated pipelines that bring data from multiple sources into the SMU Data Platform, adhering to SMU's data engineering standards, data management guidelines, and data governance policies.
• Integrated and Actionable Data Assets
• Ensure consistency and accuracy across datasets by cleansing, transforming, and standardizing data according to business rules and common reference codes.
• Establish data quality checks and validation, maintain high standards of data accuracy, compliance, and timeliness, remodel data structure to be analytics-friendly to support trustworthy reporting and insights generation.
• Report Development and Maintenance
• Fulfill business needs through the development and maintenance of reports, translating requirements into effective data visualizations that align with analytics objectives.
• Platform Monitoring & Optimization
• Ensure the stability and efficiency of the SMU Data Platform by continuously monitoring platform health, resolving issues promptly, and optimizing workflows to maintain timely and accessible data.
• Production Support
• Maintain uninterrupted data access by monitoring and supporting production ETL jobs and reports. Address and resolve data pipeline and report issues, ensuring updated data availability and process efficiency.
• Documentation & Knowledge Sharing
• Support team alignment and knowledge retention by creating and maintaining detailed documentation of data engineering processes and report design, promoting standards, and fostering a culture of shared best practices.
• Continuous Improvement
  • Contribute to process improvements by identifying opportunities for automation and standardization, reducing manual intervention, and enhancing data pipeline efficiency across the SMU Data Platform.

• Degree / Diploma in Computer Science, IT or related discipline.
• Minimum of 7 years in data engineering or relevant IT experience.
• Advanced skills in data engineering coding and principles, with expertise in designing scalable, reusable, maintainable high-quality data pipelines.
• Skilled in designing and implementing orchestration pipelines using Python, Spark, SQL, and related tools.
• Ability to write clean, efficient code from scratch, establishing core processes for data engineering within the team.
• Strong understanding of data warehousing, including dimensional modeling, data lakehouse concepts, data mesh, and visualization frameworks.
• Experience developing data pipelines using Spark, with hand-on experience in Databricks preferred.
• Experience developing visual reports, with hands-on experience in Power BI preferred.
• Proficiency in data cloud platforms, preferably Microsoft Azure, Databricks.
• Proficient with tools like Git for version control, e.g.: Azure DevOps, GitHub.
• Familiarity with DevOps, CI/CD processes, and automation practices is a plus.
• Results-oriented, with a strong focus on both quality and efficiency.
• Proactive, positive problem-solver with a proactive attitude.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

1. To coordinate with consultants / subcontractors on the shopdrawings / samples / method statements and keep all involved parties updated of the latest changes.
2. To attend to project / technical meeting and resolve site issues with owner / consultants in order for the site progress to proceed smoothly.
3. To verify the work done on site are in accordance to the approved drawings / specifications / authority’s requirement and also ensured that the subcontractor carry out rectification for non-compliance.
4. To resolve site issues with consultants / subcontractor / supplier ASAP in order to minimise delay to the construction progress.
5. To ensure that the related documentations are updated and ready for ISO audit.
6. To cooperate with the safety department and carry out the assigned duties within the safety framework.
7. Assist site management team in project Planning & coordination.
8. Plan and schedule work sequences for construction operation.
9. Arrange and prepare documents for authorities’ submission for Conquas, RI, TOP etc.
10. To study tender / construction drawings, specifications, and contracts to understand project requirements.
11. Understanding of critical project criteria related to schedule & productivity.
12. Must be a team player and ability to work in a cross-functional team environment.
13. Strong oral and written communication skills.
14. Able to work independently, proactive and self-motivated.
15. Able to provide guidance to new staff / junior staff.
16. Minimum of 5 years of relevant experience.

System Safety Engineer

Responsibilities

• Develop system safety program plan, hazard analyses and risk assessment documents, safety assessment report and hazard logs based on contracted system safety and project requirements

• Facilitate system safety reviews and assessment with project system safety working groups and to facilitate and seek technical endorsement for safety assessment report with company and customer safety review boards

• Ensure system safety requirements and implementation are complied with company process and contracted requirements for projects and in-house products

• Submit monthly project status report and updates to Project Manager, System Safety Leads and Department Manager

• Support safety related administrative functions

• Lead and participate in Workplace Safety & Health committee and functions

Requirements

• Degree in Electronic/Electrical/Mechanical Engineering

• At least 2 years working experience in communication/mechanical/ electrical project environment as system, project, engineering support, safety or maintenance engineer

• Good presentation, leadership and communication skills

• Working location is in Ang Mo Kio

• Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

We are seeking a System Safety Engineer for ST Engineering.

Job Title: System Safety Engineer

Responsibilities

• Develop system safety program plan, hazard analyses and risk assessment documents, safety assessment report and hazard logs based on contracted system safety and project requirements

• Facilitate system safety reviews and assessment with project system safety working groups and to facilitate and seek technical endorsement for safety assessment report with company and customer safety review boards

• Ensure system safety requirements and implementation are complied with company process and contracted requirements for projects and in-house products

• Submit monthly project status report and updates to Project Manager, System Safety Leads and Department Manager

• Support safety related administrative functions

• Lead and participate in Workplace Safety & Health committee and functions

Requirements

• Degree/Diploma in Electronic/Electrical/Mechanical Engineering

• At least 2 years working experience in communication/mechanical/ electrical project environment as system, project, engineering support, safety or maintenance engineer

• Experience and qualified as Safety Officer in Environmental Health & Safety would be advantage

• Good presentation, leadership and communication skills

• Working location is in Jurong East

• Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description:

1. Oversee the installation, operation, and maintenance of factory machinery.
2. Analyze production processes and recommend improvements to enhance efficiency and productivity.
3. Diagnose mechanical issues, perform repairs, and ensure minimal production downtime.
4. Ensure all machinery and processes comply with quality standards and safety regulations.
5. Prepare technical reports, process documentation, and machine manuals.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Proven experience
• Strong knowledge of mechanical systems, tools and equipments
• Excellent problem solving skills and attention to detail
• Knowledge of industry standards

NEU Battery Materials is a lithium-ion battery recycling startup. We are building the world's first electrochemical process for battery recycling and we target batteries such as those in our electric cars. We hope that we can create a sustainable future for everyone, by providing an end of life solution to these batteries. We are currently building and operating our plant in Singapore and we look forward to welcoming additional team members to join us in our fight against climate change.

Job scope:

1. Design, plan, and implement our layout for our recycling equipment to optimize production and decrease costs
2. Assemble, operate, and maintain pilot scale recycling system
3. Develop and implement safety procedures for our team
4. Facilitate trial production to support product improvement and development
5. Identify areas of opportunities for process improvement, modification, and optimization ideas

Requirements:

1. Qualifications: Degree in Chemical Engineering or a related discipline with at least 2-3 years of relevant experience
2. Self-driven, independent and resourceful
3. Effective team player with good communication and presentation skills
4. Possess good analytical thinking and problem solving skills
5. Excellent communication in English
6. Good to have knowledge in any of these areas; flow battery, redox flow processes, electrochemical processes, fuel cell

Job Descriptions:

• Perform structural design and analysis, loading calculation and drawings for ETFE Skylight, Tensile Membrane, Structural Steel Structures.
• Able to perform Finite Element Analysis Modeling and Analysis of Structure.
• Preparation of 3D structural models and shop fabrication drawings, method statement etc.
• Work closely with architects, engineers, general contractors, fabricators and other professionals.
• Involve in supervising projects and provide progress report.
• Make sure projects meet authorities requirements.

Job Requirements:

• Minimum PhD or Masters degree in Civil and Structural Engineering or equivalent
• Minimum 2 years relevant experience in Civil and Structural Engineering design
• Proficiency with steel 3D modelling, analysis & design software such as Rhino and grasshopper.
• Proficiency with programming language especially C++ , Python and Fortran
• Able to produce detailed layout drawings
• Experience in Tensile Membrane, ETFE Skylight and Steelwork design is an advantage
• Good command of English

• Responsible for preparing and modifying precast schematic, detailed, and production drawings for precast concrete components, steel moulds, and reinforced concrete (RC) structures.
• Preparation of 2D and 3D design drawings and presentation
• Develop solutions for technical and design complications with reference to the Singapore’s established standards.
• Responsible for the performance of elementary designation computations and compilation of data.
• Participate in client liaison, authority consultation, coordination with consultants and subcontractors, and design and construction meetings.

Requirements:

• Diploma/Degree in Civil Engineering or equivalent
• At least 2 years of related working experience

If you are interested, please send in your updated resume by clicking “Apply now” or email to [email protected]

Lim Siew Hua

Registration Number: R1984199

Workstone Pte Ltd

EA License Number: 19C9998

(Only shortlisted candidates will be notified.)

As a Senior Project Engineer, your main responsibility is to lead, supervise, execute and coordinate project activities together with a group of Engineers, Technicians and sub-contractors leading to successful project completion. You will monitor and control projects on schedule, within budgeted cost and quality and safety standards. You will also work closely with the consultant/owner to ensure the project is delivered according to requirements. As a senior, you are also required to perform system programming and troubleshooting during project implementation.

You should possess a Diploma/Higher Nitec in Electrical and/or Electronics in any Engineering related courses, with 3-5 years’ experience in site supervision and coordination with owner, main contractors, and subcontractors, must have experience in alarm, card access and CCTV system installation knowledge. Must be computer literate and knowledge of Risk Management.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Responsibilities:

• Perform routine maintenance and repairs on heavy-duty construction machinery such as Komatsu, Caterpillar, and gensets to ensure optimal performance.
• Diagnose and troubleshoot mechanical, electrical, and hydraulic issues in machinery and equipment.
• Maintain detailed records of maintenance and repair activities, ensuring compliance with company standards and regulations.
• Provide technical support and training to machine operators for proper use and maintenance of equipment.
• Assist in generating maintenance reports and updates using basic IT tools to support management reporting.
• Coordinate with the logistics and operations teams to schedule maintenance activities and ensure minimal disruption to operations (negotiable).
• Ensure adherence to safety and compliance protocols during all maintenance activities.

Requirements:

• Proven maintenance experience or a strong machinery engineering background in excavators, forklifts, gensets, and other heavy-duty construction machinery (e.g., Komatsu, Caterpillar).
• Basic IT knowledge to assist in management reporting.
• Positive work attitude with strong problem-solving skills and people management capabilities.
• Nice-to-have (negotiable):
• Knowledge of logistics and operations processes.
• Possession of a valid Class 3 Driving License.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

We are the leading distributor of photography equipment and supplies in the camera industry looking for a suitable candidate to join our team.

Job scope and duties;

1. Managing marketplace platforms Sopify, Lazada & Shopee.

2. Proceed daily online order, picking and packing.

3. Serve walk-in customer and response to online customer enquiry via phone call or platform.

4. Manage online daily sales promotion and campaign deals.

5. Asst to pack the dealer's order.

6. Assist in internal and external audits for stock take.

7. Prepare invoice, PO, DO and Packing list.

8. Other admin and ad-hoe duties upon requested.

The Senior Director IT is responsible for establishing and maintaining the information security program to ensure that information assets and associated technology, applications, systems, infrastructure and processes are adequately protected in the digital ecosystem in which we operate. The individual is responsible for identifying, evaluating and reporting on legal and regulatory, compliance, IT and cybersecurity risk to information assets, while supporting and advancing business objectives.

Description

Establish Governance and Build Knowledge

• Facilitate an information security governance structure through the implementation of a hierarchical governance program, including the formation of an information security steering committee or advisory board.
• Provide regular reporting on the current status of the information security program to enterprise risk teams and senior business leaders
• Work with the vendor management office to ensure that information security requirements are included in contracts by liaising with vendor management and procurement organizations.
• Create and manage a targeted information security awareness training program for all employees, contractors and approved system users, and establish metrics to measure the effectiveness of this security training program for the different audiences.
• Understand and interact with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems and services, including privacy, risk management, compliance and business continuity management.
• Provide clear risk mitigating directives for projects with components in IT, including the mandatory application of controls.

Develop the Frameworks

• Develop and enhance an up-to-date information security management framework based on one of the following: International Organization for Standardization (ISO) 2700X, ITIL, ENISA, ISA-62443, COBIT/Risk IT and National Institute of Standards and Technology (NIST) Cybersecurity Framework.
• Create and manage a unified and flexible control framework to integrate and normalize the wide variety and ever-changing requirements resulting from global laws, standards and regulations.
• Develop and maintain a document framework of continuously up-to-date information security policies, standards and guidelines. Oversee the approval and publication of these information security policies and practices.
• Create a framework for roles and responsibilities with regard to information ownership, classification, accountability and protection of information assets.
• Facilitate a metrics and reporting framework to measure the efficiency and effectiveness of the program, facilitate appropriate resource allocation, and increase the maturity of the information security, and review it with stakeholders at the executive and board levels.

Architecture/Engineering Support

• Work with IT staff to ensure that security is factored into the evaluation, selection, installation and configuration of hardware, applications and software.
• Recommend and coordinate the implementation of technical controls to support and enforce defined security policies.
• Research, evaluate, design, test, recommend or plan the implementation of new or updated information security hardware or software, and analyze its impact on the existing environment; provide technical and managerial expertise for the administration of security tools.
• Work with the enterprise architecture team to ensure that there is a convergence of business, technical and security requirements; liaise with IT management to align existing technical installed base and skills with future architectural requirements.

Operational Execution

• Coordinate, measure and report on the technical aspects of security management.
• Manage outsourced vendors that provide information security functions for compliance with contracted service-level agreements.
• Manage and coordinate operational components of incident management, including detection, response and reporting.
• Maintain a knowledgebase comprising a technical reference library, security advisories and alerts, information on security trends and practices, and laws and regulations.
• Manage the day-to-day activities of threat and vulnerability management, identify risk tolerances, recommend treatment plans and communicate information about residual risk.
• Manage security projects and provide expert guidance on security matters for other IT projects.
• Assist and guide the disaster recovery planning team in the selection of recovery strategies and the development, testing and maintenance of disaster recovery plans.
• Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements.
• Design, coordinate and oversee security testing procedures to verify the security of systems, networks and applications, and manage the remediation of identified risks.

Qualifications

• Bachelor’s Degree in Engineering, Computer Science, Information Systems, or related discipline required.
• Master’s Degree in a related field is preferred.
• Professional security management certification is desirable, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials

Experiences

• A minimum of ten years of IT experience, with seven years in an information security role and at least five years in a managerial capacity is required.
• Experience working with legal, audit and compliance staff is preferred.
• Experience developing and maintaining policies, procedures, standards and guidelines is required.
• Familiarity with applicable legal and regulatory requirements, including, but not limited to, the U.S. Sarbanes-Oxley Act, the U.S. Health Insurance Portability and Accountability Act (HIPAA), the European Union Privacy Directive, and the Japanese Financial Instruments and Exchange Law ("J-SOX").

Skill Sets

• Excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives
• Project management skills: financial/budget management, scheduling and resource management
• Ability to lead and motivate the information security team to achieve tactical and strategic goals, even when only "dotted line" reporting lines exist
• A master of influencing entities and decisions in situations where no formal reporting structures exist, but achieving the desirable outcome is vital
• Excellent communication, interpersonal and collaborative skills. Experience working with a multi-continent technical team preferred
• High degree of initiative, dependability and ability to work with little supervision while being resilient to change

Technical Competencies

• Experience with common information security management frameworks, such as International Standards Organization (ISO) 2700x, the IT Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (COBIT) frameworks
• An understanding of operating system internals and network protocols.
• Familiarity with the principles of cryptography and cryptanalysis.
• Experience in application technology security testing (white box, black box and code review).
• Experience in system technology security testing (vulnerability scanning and penetration testing).

Key responsibilities

• Greeting and seating customers
• Presenting menu with recommendation on promotions/food and beverage pairing
• Serving the food and beverages
• Perform cashiering duties
• Attend to customers' request and feedback promptly and professionally
• Maintaining cleanliness of tables and other dining areas

Requirements

• Able to start work in Jan 2025
• Candidate should be able to work 5/6 day per week on rostered shift during outlet operational hours
• Friendly personality
• Good communication skills
• Knowledgeable in alcoholic beverages

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, to pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.