1. Degree in Building/Construction Studies/Civil & Structural Engineering/Geological Science or equivalent

2. Ensure full adherence to company policies on-site, particularly health and safety standards

3. Able to manage and control workers and monitor their work closely

4. Attend project site meetings with the clients, consultants, sub-contractors, suppliers, authorities, etc. and to ensure the smooth progress of the project

5. Supervise the collection of soil and rock samples and instrument installation works

6. Prepare reports from fieldwork eg. Borelogs, installation records and daily journals

7. Co-ordinating with materials suppliers and managing the delivery, quality and installation of materials

Responsibilities:

• Assist sales with the development of client solution proposals.
• Conduct technical presentations to clients, including online or onsite product demonstrations and technical product training, process and responding to RFPs.
• Liaise with HQ to ensure that all products and solutions are performed both functionally and technologically.
• Prospects and ensure effective learning and engaging with the customer required solution.
• Product feedback with new solution requirements from clients to lead collaboration.
• Responsible for technical inquiries from potential customers and channel partners with beneficial solution proposals.

ATTRIBUTES AND COMPETENCIES

• Pre-sale capability is necessary.
• Interpersonal communication with project management skills desired
• Initiate and capable of problem-solving.
• Effectively oversee various priorities with precise timelines.
• A good mix of technical ability and customer interaction skills is preferred.
• Project management knowledge will be an advantage.
• Able to travel on short notice.

Qualifications & Experiences

• Experience in networking and software is critical.

· Professional Certificate Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree in Engineering (Electronics/Electrical/Telecommunication), Information Technology, Computing or equivalent.

· 2nd language ability preferred to communicate and liaise with HQ.

• Preferred experience with IP-based networks and understanding of Network and Application Management protocols,including Server (UNIX or Linux).
• Additional experience in security, Storage and Video technologies is highly desirable.
• Experiences in C++, and Java programming, will be an advantage.
• Three years of industry or technical experience (network engineer, network administrator, system administrator or similar surveillance / IT-related job function)

Our Client is a Fortune 500 MNC. For their Energy Business Unit, they are looking for a Customer Service Coordinator.

Customer Service Coordinator

Duties and Responsibilities

Interacting with customers, providing information in answer to inquiries about:

• Services and completion, assistance for 24/7 service and tools rentals/calibration.
• Taking service inquiry calls from customers or clients and dispatching the suitable customer service engineer/associate to address site services.
• Receiving and processing orders, providing information concerning changes, pricing in service, preparing the pre-invoices upon completions of services based on the quotations and actual time sheets, preparing the shipping documents required for the dispatch of materials to the customer.
• Follow-up complaints concerning services or billing rendered.
• Coordinating customers’ service requirements with other appropriate departments, sub-contractors for the resource management as necessary to ensure effective customer service.
• Follow-up of the invoice’s status with commercial group and with customers.
• Follow-up of the payments schedules to the subcontractors pertaining to the site services and clearing the payment in time.
• · Update the HSSE and OSHA’S requirements and check the risk analysis (RA) records are completed before the start of the site commissioning.
• Record the monthly man hours/OT hours & claims.

Job Requirement

• 2-5 years’ experience in customer service, administration, coordination, planning and scheduling of projects.
• Good with Business Communication Skills (oral and written)
• Possess good Organizing and Scheduling Skills
• Experienced in Microsoft programs (Word, Excel, PowerPoint)
• Good interpersonal skills

Other Information

Working Hours : 5-Day Week

Working Location : Near Potong Pasir MRT

Bus Service : 8, 61, 64, 65, 66, 90, 125, 151, 154

Please whatsapp 91396248 for a brief discussion / email CV to [email protected].

Thank You.

Angelina Lim (Reg R1101664 / Lic : 97C4989)

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet.
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field are required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Description

• Act as front-liners giving excellent customer service at all times
• Fulfilling customer contractual appointments as main KPI
• Handling inbound calls and making outbound calls to our existing pool of customers (attend to customer queries & schedule appointments)
• Handling and planning of daily schedule for existing team of technicians
• Providing operational support to the technicians
• Application of permit to work for technicians
• Preparing of schedule letters to customer
• Raising of credit notes for any missed services
• Doing of posting and compilation of reports

Requirements

• Diploma in any discipline or higher
• Experience in a call centre will be an added advantage
• Familiarity or experience with Customer Service preferred
• Possess good communications skills
• Effectively bilingual in English and another language (Spoken & Written)

Benefits

• 5 days work week - 8.30am to 5.45pm
• Near Tai Seng MRT
• Performance review every year
• We offer 16 days Annual Leave, AWS , Medical, Dental benefits and insurance coverage

JOB DESCRIPTION

We are looking for a Systems Engineer to maintain, upgrade and manage software, hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our client’s technology infrastructure runs smoothly and efficiently.

Your responsibilities include:

· Manage network servers and technology tools

· Set up accounts and workstations

· Monitor performance and maintain systems according to requirements

· Troubleshoot issues and outages

· Ensure security through access controls, backups and firewalls

· Upgrade systems with new releases and models

· Health check reporting

JOB REQUIREMENTS

· Minimum Diploma in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus

· At least 2 years’ experience in similar capacity as a System Administrator, network administrator or similar role.

REQUIRED SKILL-SET

· Experience with networks (LAN, WAN) and device patch management

· Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery

· Familiarity with various operating systems and platforms

· Resourcefulness and problem-solving aptitude

· Excellent communication skills

Job Functions:

Be involved in the planning of Civil, Electrical & Electronic

engineering works.

• The Engineer possessing work for Telecom Pipe laying, SP PowerGrid pipe laying To collaborate with peers in other disciplines in feasibility study and design, and ensure delivery of quality service for clients.

· Any ad-hoc duties as assigned by the Manager.

· The electrical and mechanical (M&E), and specialist engineering works for compliance with the Singtel/SP PowerGrid/ PUB/LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.

. Coordinates and conduct safety related training program ( Safety Induction Course-SIC for General workers , Engineers , Managements , visitors , Sub-contractors, including certification of work on site ( Permit to work)

Job Summary:

· The Engineer assists the Construction Manager in performing engineering duties in planning, designing, and overseeing the Pipe laying and maintenance of current upcoming projects.

· The electrical and mechanical (M&E), and specialist engineering works for compliance with the Singtel/SP PowerGrid/ PUB/LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.

. Purchase plant map for underground services.

. Prepare & submit NCE application for relevant underground services.

. Arrange GTP & MPA meeting with authorities .

. Maintain all equipment’s and Machinery’s in daily , Weekly, Monthly & Yearly basis.

. Need to maintain materials stock and order.

. The Engineer need to schedule for all transport for work site and materials purchasing.

. Coordinates and conduct safety related training program ( Safety Induction Course-SIC for General workers , Engineers , Managements , visitors , Sub-contractors, including certification of work on site ( Permit to work)

. Plan and execute site emergency training and fire drill exercise.

. Inspect and rectify unsafe practices and conditions at work site.

Minimum Qualifications/ Job Experience:

• The Engineer should have Advanced certificate in workplace safety and health in construction site.
• Degree in Electrical & Electronic Engineering or equivalent.
• Class2B with a motorbike or Class 3/3C licenses

Skills/ Abilities:

· Working knowledge of general construction knowledge, especially in Telecom/SP pipe laying Projects.

· Good verbal and written communication skills.

· Strong organizational and interpersonal skills.

· Strong time management skills with exceptional attention to detail and ability to manage multiple tasks/projects at one time.

Sales and Business Development:

• Identify and pursue new or existing business opportunities within the marine industry.
• Establish and maintain robust connections with current clients to ensure customer retention and satisfaction.
• Develop and implement effective sales strategies to meet revenue targets.

Technical Support and Service:

• Offer technical support to clients, addressing inquiries, and suggesting solutions to meet their specific needs.
• Collaborate with the technical team or third parties to ensure the timely and efficient resolution of customer issues.
• Manage the entire process of addressing customer inquiries and resolving issues.
• Supervise the execution of marine service projects, ensuring they are completed on time and within budget.
• Coordinate with internal teams and external partners to deliver high-quality service to clients.

Documentation and Reporting:

• Keep accurate and up-to-date records of sales activities, customer interactions, and project details.
• Ensure the generation of service reports in accordance with services rendered on board vessels or in workshops.
• Ensure service reports and other relevant documentation are endorsed by the end client to their satisfaction.
• Prepare regular reports for management on sales performance and service delivery.

Requirements:

• Preferably hold a Bachelor’s degree/diploma in Marine Engineering, Mechanical Engineering, or a related field.
• Demonstrate proven experience in sales/service within the marine industry, with a strong understanding of marine products and services.
• Possess technical knowledge and proficiency in marine engineering concepts.
• Exhibit excellent communication and interpersonal skills.
• Display the ability to work independently and as part of a team.
• Express a willingness to work/attend calls outside normal working hours.