Responsibilities:

• To assist with reviewing drawings and scope of works, resolving technical issues with clients and subcontractors to ensure proposals and project accuracy and quality.
• Demonstrate excellent organizational, time management, leadership, and decision-making skills.
• Collaborate with cost and schedule engineer for schedule estimates, progress monitoring and reporting, cost forecast, resource loading and planning.
• Perform day-to-day site management and attend sub-con/technical meetings to ensure specifications are being followed and work is proceeding on schedule.

Requirements:

• Bachelor's Degree in engineering or equivalent.
• M & E site experience in construction industry preferred.
• Basic knowledge and skills in Autocad Drafting Software.
• Must have excellent verbal and written communication skills.
• Must also possess effective interpersonal skills.
• Must consistently demonstrate strong analytical skills, be detail-oriented, highly organized and self-motivated.
• Can efficiently and effectively handle multiple and shifting priorities while working on multiple proposals and projects and meeting tight deadlines.
• Must have delivery focussed approach, must take ownership, and drive the activities for closure as per client expectations.
• Possess good project background and technical writing ability and skills.
• Proactive & resourceful and hands-on with good initiative.
• Independent contributor who can work well with minimal supervision.

Job description

In your new role you will:

• Drive data quality and completeness for our subcontractors around Asia
• Support product engineers with data or analysis tool problems
• Develop systems and processes to enhance test data quality and completeness
• Work with our local and multi-national team on advanced digitization projects related to test

Your Profile

You are best equipped for this task if you have

• Bachelor Degree in Engineering, Data Science or related field
• 5+ years Product Engineering or Yield management experience in Semiconductor manufacturing or related field
• Able to work independently, creatively and as part of an international team
• Solid understanding of basic statistics (i.e. 6 sigma)
• Some programming experience (C#, Python, SQL, MS Office, ML, AI, etc.)
• Organized, curious, data driven and able to understand complex data systems
• High level of English proficiency for presentation and communication with internal and external stakeholders
• Understanding of front-end & backend semiconductor manufacturing and experience with statistical Software (R, PDF Exensio, Synopsis, JMP, etc.) will be an added advantage

Benefits

What we offer you in Singapore

Singapore is our regional headquarter for Asia-Pacific and consists of production, research & development, sales & marketing, supply chain and many central functions.

Find out more about our location Singapore

Why Us

Driving decarbonization and digitalization. Together.

Infineon designs, develops, manufactures, and markets a broad range of semiconductors and semiconductor-based solutions, focusing on key markets in the automotive, industrial, and consumer sectors. Its products range from standard components to special components for digital, analog, and mixed-signal applications to customer-specific solutions together with the appropriate software.

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.

Support the project team in planning, scheduling and coordinating the civil & structural works (site).

· Manage on-site construction works and documentation

· Assist in overseeing engineering deliverable and multi-disciplinary works in order to meet project quality requirements.

· Ensure that on-site construction works are carried out accordingly to local regulations and requirements and meet project quality requirements.

· Assist in preparing civil and structural designs and contract specifications

· Coordinate work with other disciplines such as civil, architectural, mechanical and electrical.

· Prepare and compile related report

· Planning physical works on site through scheduling works and agreed timelines, sequencing of construction works

· Any other ad-hoc duties assigned

Requirements:

· Minimum 7 years’ civil site experience

· Experience in LTA project will be an added advantage

· Able to work under fast paced environment

· Degree in Civil Engineering

• Liaise with Clients, Consultants, and Authorities for management of the project
• Must have the experience in Diaphragm wall and pilling
• Perform Civil/Structure engineering design works
• Responsible for on-site technical / engineering / administrative matters
• Involve in project planning, implementation, and close monitoring of projects
• Determine best materials and methods with Professional Engineers
• Liaise with Architects on design and safety of the structure
• Analysis of structural components with engineering software
• Prepare drawings, specifications, and computer models of the structure
• Ad-hoc duties as assigned by the Senior Engineer

Requirements:

• Candidate must possess at least Degree in Civil/Structural Engineering
• Minimum 15 years of LTA experience required
• Required Skill(s): Good communication and interpersonal skills, ability to liaise with all levels of people
• Relevant experience in the design of Buildings, Civil and Infrastructure works
• Preferably with project site co-ordination experience
• Knowledge of engineering software and MS Office

• To provide wherever and whenever necessary standing supervision for the construction of civil and structural works in accordance to the Project specifications, construction drawings and Building Control Act and Regulations.
• To be overall in charge of the management and control of a team of site staff or Resident Technical Officer(s) in performing their duties on site so that they can provide satisfactory supervision and to take responsibility of their work and performance.
• To oversee in all aspects relating to the construction of the Project, keeping and submitting record of works, materials, equipment at site, attending meetings, keeping minutes of meetings and discussions, assisting in the co-ordination of Contractor’s works with Consultants and any external parties like neighbouring contractors and utility companies.

Requirements:

• Minimally a Degree in Civil Engineering recognized by the Professional Engineers Board.
• Candidate must be a registered Resident Engineer with BCA.
• At least 8 years site supervisory experience in LTA projects.
• Must be literate in English and have a good knowledge to use computer, computer software, e.g. Microsoft

The Job

This role is responsible for arranges recruitment activities for volunteers, and matches them to the appropriate programmes and clients. This role requires to work closely with both internal and external stakeholders. Someone who is adaptable to fast paced environment, ability to multitasking and work independently as well as in a team.

Responsibilities

Volunteer Engagement

• Volunteer recruitment, coordination and outreach (includes interviewing and screening).
• Carry out volunteer policies and processes.
• Conduct volunteer recognition and engagement activities.
• Conduct volunteer training programmes.
• Develop requirements for volunteer profiles.
• Ensure volunteer policies and processes are followed in programmes.
• Maintain volunteer database and training records.
• Matching the skills, experiences and expectations of volunteers to appropriate programmes and clients.
• Creating volunteer programme materials; eg. Applications, volunteer agreements.
• Work hand in hand with the Eldercare AMS Teams and MET to roster and organise volunteers for Eldercare/Outreach/Escorting activities.
• Ensure volunteers are informed of volunteering opportunities in a timely manner.
• Administrative work within the Eldercare department.

Event Support

• Providing support for the Organization’s major events and functions; eg. Anniversary dinner, Flag day, and Befriending programme) organised by the Charity.
• Support the team and Executive Director where necessary.

Requirements

• At least Diploma/Degree in any discipline.
• Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker recipients.
• Min 2 years’ experience in volunteer management.
• Strong administrative skills.
• Adequate understanding of VWO settings.
• Willing and able to work for charity events.
• Meticulous and detailed working style.
• Positive and adaptive personality.
• Able to multi-task; and work independently as well as in a team.
• Possess passion and empathy for non-profit work.

The Job

This role is responsible for planning, escort and provide support to clients while they are being transported from one location to another. This role is requires to be organised and alert, in order to study the effectiveness of plans and solutions. Someone who is expected to oversee a transport team, and work with staff and partners to carry out work process.

Responsibilities

• Managing client referral and conducting home visits to assess eligibility for intake into Medical Escort & Transport services.
• Assist to load and unload clients / members onto the transporter using the wheelchair.
• Assist in performing the National Means Testing (NMTS).
• Participate in quality improvement audits and activities (If required).
• Conduct daily documentation of clients’ vitals, attendances, participation in activities and other significant events or care treatments.
• Daily Escort duties with clients / members for their clinical appointments.
• Escort and provide support to clients during their transport from their home to the centre and vice versa.
• Handling Medical Escort Transportation (MET) hotline and following up calls with clients / members.
• Compiling and providing timely submission of reports to the management and relevant external agencies for continuity of care.

Other Ad-hoc Duties

• Befriending with elderly of the proposed residents and assisting to their needs
• Plan and conduct social, recreational, and educational activities to elderly members
• Prepare monthly Medical Escort Transportation (MET) reports.
• Prepare, revise, and improve Standard operating policies and practices for the efficient and effective operations of the Medical Escort Transportation.
• Ensure safety compliance with all regulatory and standards requirements
• General Admin duties assigned, ad-hoc assignment
• Any other tasks related to the Charity’s activities as assigned by direct superior.

Requirements

• At least Diploma/Degree in any discipline.
• Related qualification in working with the elderly / in the social sector / training in gerontology.
• Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker clients.
• Proficient in Microsoft Office.
• Able to work during weekend and Public Holiday.

• To monitor, collect data, analysis and report the plant facilities system performance, resources efficiency, abnormality and breakdown of plant facilities
• To conduct training and generate or update work instructions, work risk assessment and failure mode effect analysis on respective plant facilities system, equipment or process related
• To carry out continuous improvement projects for facilities
• To supervise the contractors and ensure that the contractor safety handbook and housekeeping protocols are adhered to strictly
• Support other functions’ continuous improvement programs and projects
• Response to emergency situation during office hours and non-office hours, weekend and public holiday when necessary

Your Profile

You are best equipped for this task if you have:

• Diploma / Bachelor's Degree in mechanical engineering, electrical engineering, mechatronic engineering, building services or facilities management
• Minimum 5 years of relevant experience in facilities engineering, maintenance or management in manufacturing environment
• Have a strong technical understanding of mechanical, electrical, and plumbing systems, as well as building automation and control systems.
• Proactive in resolving problems and have a strong focus on safety to ensure compliance with relevant safety regulations.

Benefits

What we offer you in Singapore

Singapore is our regional headquarter for Asia-Pacific and consists of production, research & development, sales & marketing, supply chain and many central functions.

Find out more about our location Singapore

Why Us

Driving decarbonization and digitalization. Together.

Infineon designs, develops, manufactures, and markets a broad range of semiconductors and semiconductor-based solutions, focusing on key markets in the automotive, industrial, and consumer sectors. Its products range from standard components to special components for digital, analog, and mixed-signal applications to customer-specific solutions together with the appropriate software.

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.

Job Summary

• Work closely with Centre Manager in the provision of customer-focus and efficient service to internal and external customers.
• Provide basic patient care and perform housekeeping duties in the centre under the supervision and guidance of a Staff Nurse.
• Provide prompt and professional services to customers.
• Attend to customers’ needs, resolve customer complaints, collect feedback and ensure smooth operations.

Job Description

Financial

• Effectively handles all transaction, payment, and ensure proper documentation.
• Tally and check end of day collection and supporting documents.
• Support Centre Manager in all upselling efforts.

Administration and Personnel

• Responsible for the accuracy and completeness of registration.
• Responsible for the accuracy and completeness of all important documents before dispatch, such as Australia vis forms, X-ray reports, etc.
• Ensure accuracy of clinical data and entry into computer system.
• Attend briefing / departmental meeting.
• Able to deploy to other medical centres or Mobile Medical Services (MMS) when necessary,

Public Relations

• Ensure a high standard of professional services to customers.
• Maintain a warm, friendly, safe, clean, and customer-centered work environment.

Equipment, Supplies, and Maintenance

• Responsible for keeping inventory of equipment and their maintenance.
• Responsible for reporting to the Centre Manager of any machine breakdown or damage to property.
• Responsible for adequate supplies of stationery and other consumables.

Others

• Ensure up to date product knowledge.
• Attend training.
• Maintains a safe and clean environment for the patient at all times.
• Accompanies patients to various departments as and when required.
• Any other tasks assigned by the Centre Manager.

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

• Act as a client representative mechanical design engineer for JTC and various ministries for the development of building and infrastructure projects
• Formulating the project briefs for consultant tender
• Managing the consultants and reviewing their design drawings, technical calculations and specification, in the interest of the clients, from design until the project completion.
• Develop innovative solutions to integrate building and facility layout to optimize land resource.
• work with our partners and academia on technologies research and deployment as well as customers to provide solutions to improve production layout efficiency.
• plan and conceptualise new and advanced engineering related technologies areas in our building facilities.
• Also draft specifications, call tender, review and recommend tender awards as well as plan and implement annual budget and workplans.

Requirements

• Background in Mechanical Engineering, with at least 5 years of relevant working experience in consultancy & design or construction companies. Being a Professional Engineer will be an added advantage

The Job

This role is responsible to overseeing and managing all aspect of Volunteer Management Team and Eldercare Programme Team which includes the Afterlife Memorial Service and Case Management.

Responsibilities

Volunteer Management

• Evaluate, enhance and implement volunteer management policies and processes across the organisation.
• Direct the Volunteer Engagement Team to create a positive, engaging, and fulfilling volunteer experience.
• Lead, promote, and influence vision for the successful development of department.
• Create strategic plan, goal setting and measurement system for overall growth of the department.
• Conduct and deploy volunteers for home visits for AMS members.
• Prepare monthly report on the progress of Volunteer Engagement.

Eldercare Programme

• Plan and implement initiatives or programmes for elderly.
• Oversee the day-to-day operations of the eldercare program, including budgeting, staffing, and resource allocation.
• Recruit, train, and supervise AMS team to ensure the provision of quality care services.
• Organise and facilitate in elderly befriending events to re-integrate beneficiaries back to the community.
• Explore avenues for the expansion of the AMS with external parties.
• Monitor and evaluate the program’s performance, ensuring compliance with relevant regulations and standards of care.
• Gather and prepare supporting documents for government agencies submissions.
• Work with CRM vendors to ensure accurate integration of data.
• Maintain accurate records, prepare reports, and document programme activities and outcomes.
• Conduct educational sessions and workshops for the team to raise awareness about eldercare issues and promote best practices.
• Stay updated on industry trends and best practices in eldercare, and implement improvements to enhance the programme’s effectiveness and efficiency.

Event Support

• Providing support for the Charity’s major events and functions. (eg. Anniversary dinner, Flag day, and Befriending programme) organised by the Charity.
• Support the team and Executive Director as necessary.

Requirements

• Minimum Diploma in Social Work or related disciplines
• At 5 years of relevant experience in programme management, preferably in eldercare / social services.
• Strong knowledge of eldercare service, regulations and practices.
• Excellent organisational and leadership skills.
• Effective communication and interpersonal skills to collaborate with diverse stakeholders.
• Ability to work independently and make sound decisions.
• Compassion, empathy, and a genuine interest in improving the lives of elderly individuals.
• Proficiency in relevant software applications for documentation and reporting.
• Able to work on some evenings and weekends as needed.
• Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker recipients.

• To provide wherever and whenever necessary standing supervision for the construction of civil and structural works in accordance to the Project specifications, construction drawings and Building Control Act and Regulations.
• To be overall in charge of the management and control of a team of site staff or Resident Technical Officer(s) in performing their duties on site so that they can provide satisfactory supervision and to take responsibility of their work and performance.
• To oversee in all aspects relating to the construction of the Project, keeping and submitting record of works, materials, equipment at site, attending meetings, keeping minutes of meetings and discussions, assisting in the co-ordination of Contractor’s works with Consultants and any external parties like neighbouring contractors and utility companies.

Requirements:

• Minimally a Degree in Civil Engineering recognized by the Professional Engineers Board.
• Candidate must be a registered Resident Engineer with BCA.
• At least 6 years site supervisory experience in LTA projects.
• Must be literate in English and have a good knowledge to use computer, computer software, e.g. Microsoft

• Conduct structure analysis
• Provide technical engineering information to ensure compliance with all engineering standards, codes, specifications and design instructions.
• Develop architectural/engineering drawings and ensure specifications/regulations are followed.
• Liaise with architects, engineers and other departments to ensure that the design intentions are met.
• Prepare bills of quantities and cost estimation whenever required
• Ability to identify potential and discrepancies that affect the design and recommend solutions to relevant team/department.
• Adherence to safety practices.

Requirements:

• Possesses at least 7 years of experience in design and construction.
• Minimum Degree in Civil Engineering from accredited Universities.
• Experience in MRT & LTA projects
• Well versed in structure analysis and design software such as ORION, SAP2000, SAFE, PROKON, PLAXIS or other similar software.
• Well versed in Autocad and BIM software is preferred

Roles :

· Providing first level contact and convey resolutions to customer issues

· Properly escalating unresolved queries to the next level of support

· Tracking, routing and redirecting problems to correct resources

Requirement:
1. Minimally Nitec qualifications in IT related disciplines
2. Minimum 1 year Customer Service Experience in technical or non-technical call center environment.
3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
4. Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
5. Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.

SECTION A: POSITION SUMMARY
- The 1st Level Remote Support is required to provide 1st point of contact for clients and provide excellent customer service to address their inquiries, concerns, or complaints.

SECTION B: KEY RESPONSIBILITIES AND RESULTS
1. Answering incoming calls and making outbound calls to customers or clients.
2. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
3. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
4. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
5. Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
6. Ensuring accurate and complete documentation of customer interactions and transactions in the system.
7. Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Job Scope:

• Review client’s business processes and policies, as well as engage internal and external users to define business requirements for process improvement and product development.
• Work closely with different product and ICT teams to develop various systems and support the onboarding of users.
• Involved in conducting business analytics to support CSC’s operational objectives.

• Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver client’s operational outcomes effectively
• Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to client’s business operations to identify areas for improvement and optimisation
• Develop a deep understanding of client’s operational workflows and procedures and maintain up-to-date documentation of policies and processes
• Partner client’s business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases
• Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)
• Identify interdependencies across projects/initiatives and strategise how these can be managed and coordinated, in collaboration with the relevant client teams
• Support business transition and help drive change through actively engaging key stakeholders and end users
• Own and maintain overview of client’s ‘business operations health’ and support operational decision-making through business analytics by:
- Establishing standards and metrics to measure impact, progress and performance of operational initiatives
- Tracking, analysing and interpreting complex datasets to surface insights that inform business units (e.g. programme planning and delivery, budget and cost estimations, potential issues, risks and benefits)
• Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards client’s operational goals
• Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement

Requirements:

• Proven experience as a Service Design and/or Process Improvement Specialist or in a similar role, preferably in a business operations or process improvement capacity
• Good understanding of user-centric principles and/or service design
• Excellent problem-solving skills and the ability to think critically to propose innovative solutions
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Enjoys both working independently and collaboratively in a fast-paced, dynamic environment
• Strong analytical skills

Period: 3-year contract

Location: Buona Vista

Salary: $4,800 to $7,000

Working Arrangement: Mondays to Fridays: 8.30 am to 6.00pm

Responsibilities:

• Responsible for the entire sales cycle, including meeting customers, submitting quotations, processing sales orders & delivery follow-up
• Provide technical solutions to customer
• Prospecting new accounts, identifying opportunities, developing as well as maintaining existing accounts.
• Working towards the company’s overall sales & marketing plan

Requirements:

• ITE Higher Nitec/Diploma in Mechanical, Mechatronics, Electrical, Electronics or equivalent
• Aggressive, result-oriented, and self-motivated
• Able to work independently as well as part of the team
• Good interpersonal, presentation, and communication skills
• Possess own car
• Prior 2~3 years of sales experience preferred. No experience but willingness to learn are welcome too.

Job Description & Requirements

• Conduct structure analysis
• Provide technical engineering information to ensure compliance with all engineering standards, codes, specifications and design instructions.
• Develop architectural/engineering drawings and ensure specifications/regulations are followed.
• Liaise with architects, engineers and other departments to ensure that the design intentions are met.
• Prepare bills of quantities and cost estimation whenever required
• Ability to identify potential and discrepancies that affect the design and recommend solutions to relevant team/department.
• Adherence to safety practices.

Requirements:

• Possesses at least 7 years of experience in design and construction.
• Minimum Degree in Civil Engineering from accredited Universities.
• Experience in MRT & LTA projects
• Well versed in structure analysis and design software such as ORION, SAP2000, SAFE, PROKON, PLAXIS or other similar software.
• Well versed in Autocad and BIM software is preferred

Job Description & Requirements

• Liaise with Clients, Consultants, and Authorities for management of the project
• Must have the experience in Diaphragm wall and pilling
• Perform Civil/Structure engineering design works
• Responsible for on-site technical / engineering / administrative matters
• Involve in project planning, implementation, and close monitoring of projects
• Determine best materials and methods with Professional Engineers
• Liaise with Architects on design and safety of the structure
• Analysis of structural components with engineering software
• Prepare drawings, specifications, and computer models of the structure
• Ad-hoc duties as assigned by the Senior Engineer

Requirements:

• Candidate must possess at least Degree in Civil/Structural Engineering
• Minimum 15 years of LTA experience required
• Required Skill(s): Good communication and interpersonal skills, ability to liaise with all levels of people
• Relevant experience in the design of Buildings, Civil and Infrastructure works
• Preferably with project site co-ordination experience
• Knowledge of engineering software and MS Office

iDevice Repair Centre is dedicated to providing exceptional repair services and customer support. Our team of skilled technicians is committed to delivering efficient solutions and ensuring customer satisfaction. As we continue to grow, we are seeking a friendly and enthusiastic Customer Service Representative to join our team.

Responsibilities:

• Serve as the first point of contact for customers, providing friendly and professional assistance both in person and over the phone.
• Listen to customer concerns, diagnose issues, and provide appropriate solutions or escalate to technicians when necessary.
• Keep customers informed about the status of their repairs and provide updates as needed.
• Address customer inquiries regarding pricing, services offered, and technical support and strive to resolve issues to the customer's satisfaction.
• Maintain accurate records of customer interactions and transactions.

Requirements:

• Previous experience in customer service in related field is a plus
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers and team members.
• Strong problem-solving abilities and attention to detail.
• Knowledge of computer hardware and software is preferred but not required.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Friendly and outgoing personality with a passion for helping others.
• Ability to work independently and as part of a team.

Job Description & Requirements

Prepare overall planning and programming works for on-going projects and jobs.

· Coordinate with client’s programmer to ensure smooth operation & planning

· Coordinate with construction team to prepare working programmes

· Prepare 4-week, 3-month, 6-month rolling programmes

· Submit daily, weekly and monthly progress updates and reports

· Coordinate with QS section on progress claims

Requirements:

· Diploma, Degree in Civil Engineering or its equivalent discipline

We are currently seeking a motivated and detail-oriented individual to join our team as a Customer Service & Administrative Representative. In this role, you will be the first point of contact for our clients, providing them with support and guidance and also assist with various administrative tasks to ensure the smooth operation of our office.

Key Responsibilities:

• Serve as the primary point of contact for client inquiries via phone, email, and in-person visits.
• Provide timely and accurate information to clients regarding our services, pricing, and processes.
• Liaise with our technical team to ensure timely updates and resolutions for client cases.
• Maintain organized records of client communications, case files, and billing information.
• Assist with general administrative duties such as scheduling appointments, managing office supplies, and processing payments.
• Other ad-hoc duties as assigned.

Qualifications:

• Prior experience in customer service, administrative support, or a related field.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with a customer-centric approach.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
• Experience with data entry and record keeping is a plus.

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Customer Service Advisor (Senoko)

Job Duties / Responsibilities

• Represent the Company in a professional manner, maintaining a positive and empathetic attitude at all times
• Identifying and responding to customers’ needs by providing accurate information and advice
• Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
• Coordination with internal and external stakeholders like customers, contactors, workshop & etc
• Prepare quotation and raise Work Orders accordingly
• Raise job orders to workshops & contractors
• Liaise with controllers & contractors on service/repair quality and price of work
• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers
• Update the service/repair schedule and vehicle collection with customers
• To perform basic investigation into customers’ complaints and rectify the problems by coming up with recommendation within guidelines
• Escalate more pressing issues to supervisors
• Performs ad hoc duties as assigned by supervisors

Qualification, Required Experience, Competencies and Skills

• Able to work under pressure, multi-task, prioritize and manage time effectively
• Meticulous and has a good work ethic
• Relevant customer service / administrative / support function experience
• MS Office Skills
• Familiar with CRM system advantageous
• Attentive, adaptable and responsible with good communication skills

If you believe in delighting customers, have high standards and are resourceful, we want to hear from you.

Mission
Write production-ready software designed for supporting business growth and bringing Grain's' delightful

experiences to customers through teamwork and discipline.

Outcomes

1. Contribute to the backend service performance and reliability, including our Ruby on Rails servers, GCP deployments, and Cloudflare workers.
2. Write high-quality code that is accompanied by robust and meaningful tests.
3. Be proficient with profiling and solve performance bottlenecks.
4. Create scalable and informative documentation to scale knowledge and communication.

Competencies

• Proficient in writing Ruby.
• Proficient in writing tests with RSpec.
• Proficient in writing Javascript / Typescript.
• Experienced with Ruby on Rails framework.
• Proficient in writing SQL.
• Experienced with Postgres.
• Strong understanding of command line and toolchains (e.g. Zsh, Vim, Tmux).
• Have a good grasp of serverless paradigms including deployments, scaling and security.
• Experienced in GraphQL or is willing to learn.

Responsibilities

• To lead the engineering team by setting high standards and creating scalable processes.
• Own the engineering team outcomes and support product management efforts.
• Be responsible for the technical interview process of hiring new engineers.
• Design and architect existing or new systems and platforms.
• Be responsible for creating a culture of code reviews and pair programming.
• Coach and mentor the team to be proficient in testing and completing the work by documenting all necessary information to the product manager or stakeholder.

What’s in it for you

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training and in-house opportunities to help you grow.
• Other benefits include a competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://www.notion.so/grain/Working-at-Grain-96bff3bba5e84ababe6fb7743b49489f

Your Role:

• At CEVA Lead Logistics (CLL), we are providing customers with outstanding Visibility and Control across their entire Supply Chain. Our operations teams located across the globe in our Control Towers provide services around Supplier and Order Management, Transport Planning and Monitoring, as well as managing performance and freight cost.
• This role ensures operational services are executed in an effective and efficient manner across several transport service providers and different modes of transport, while maintaining a high level of quality and meeting performance and cost targets.

Responsibilities:

• Effective communications with all stakeholders
• Manage disruptions and emergencies that present risk to the supply chain
• Monitor KPIs and continuous improvement opportunities
• Ensure adherence to established work standards and work processes
• Ongoing onboarding and training of vendors SOP and systems use
• Implement changes to processes or policies as determined by the process owners
• First point of contact for all operational issues with the Client
• Track compliance performance of 3PL providers and carriers
• Support the preparation of periodic reporting, monthly reviews and quarterly business reviews
• Ensure quality metrics are achieved including on time performance and data accuracy
• Suggest corrective actions as necessary to prevent / address issues as they arise

Requirements:

• Equivalent of a Diploma or higher in Logistics, Supply Chain Management, Business, Science, Engineering or equivalent
• Good working knowledge of Microsoft Office – Excel, PowerPoint and Word
• Good written and verbal communication skills in English
• Ability to interact with people of cross functional and diverse backgrounds
• Ability to work under pressure in a fast-paced environment
• Strong organizational and time management skills with ability to multi-task, manage multiple projects and set priorities
• Ability to maintain a positive and flexible attitude in the workplace.