Ensure the timely answering of customer sales queries, their bookings and follow up:

- By prioritizing the incoming quotes as per set guidelines

- By following the set guidelines in terms of price offering in order to win the quote

- By swiftly responding to customers ad hoc(spot) requests utilizing the Cargolux’s tools (LEAP)

- By offering multiple options on a quote, so that the customers always find a suitable one (price, time)

- By coordinating special cargo with the relevant stakeholders (RM, Global Logistics, …)

- By promoting Cargolux’s value added services

- By re-directing customers to Cargolux’s digital sales channels to increase the awareness and utilization of such channels

- By assisting customers to confirm the bookings via the digital channels upon potential failure of booking

- By requoting the customers if certain parameters of the initial quotation have changed

- By updating all sectors of a booking pre-flight

- By ensuring the booking is correctly performed, including the applicable Rates, SCC’s, Additional Charges etc.

- By ensuring that bookings, subject to compliance checks are processed prior to departure

- By pro-actively following up on pending offers

Cross divisional collaboration

- By building bridges with other departments to improve communication

- By holding regular meetings with Sales Management to share ideas, strategies, and customer behaviours

- By keeping close liaison with accounting to ensure proper invoicing and addressment of potential challenges

- By being a contact person for all questions regarding freight transport

- By liaising regularly with the Route Management Team concerning short-term pro-active sales, weaknesses and strengths in Cargolux’s network and providing feedback on market dynamics and requirements

Ensure Customer Service and Sales Activities

- By pro-actively contacting potential customers in case of short-noticed space availability

- By redirect received market information to the Sales Management
- By taking care of CVProduct & CVPricing requests in coordination with the relevant responsible team

- By coordination of CVProduct & CVPricing bookings with the appropriate internal departments according the agreed processes and in communication with the customer.

- By monitoring his/her and the teams work based on available/provided data and dashboards.

- By pro-actively starting 1st level escalationsl

- Planning and executing customer visits, if required and in coordination with Sales Management

Responsibilities

• Manage the conceptualization, development, validation and implementation of new repair technologies
• Manage the acquisition, delivery and commissioning of capital equipment, turnkey solutions and ancillary fixtures/ tooling for implementing new repair processes
• Implement and deliver new repairs by designing and fabricating repair fixtures/ tooling; developing process parameters; and validating repair set-up through First Article Inspection
• Provide technical assistance to all functional departments to meet business objectives
• Any other duties as assigned by supervisor

Requirements

• Bachelor’s Degree in Manufacturing, Material Science, Mechanical engineering or related field
• Good knowledge in component repair processes (welding, machining, painting, inspection etc)
• Possess good communication, analytical, engineering and project management skills
• Good technical problem solving skills (Six sigma), takes ownership and hands-on approach
• Familiarity with digital manufacturing and/or proficiency in CNC programming is an advantage
• Able to multi-task and work well under pressure as an individual/ team
• Ideally 3 years’ experience in a similar capacity in the aviation industry. Fresh graduates and experienced engineers from non-aviation industry are welcome to apply

Job Description:

• Responsible New Product Introduction (NPI) process reviews drawings and specifications.
• Submit Supplier Problem Sheet (SPS) for issues encounter drawing and specifications.
• Drafting 2D drawing for the entire incomplete drawing.
• Design the internal fixture all the process.
• Able to solve drawing issues with production team internally.
• Review Engineering Change Order (ECO) and Engineering Specs Waiver (ESW) process.
• Generate internal OMS (Operational Method Sheets) and WI (work instruction).
• Able to create PTIS (Part Technical Information Sheet) creation base on the drawings Generate internal.
• Able to read multi levels BOM.
• Create multilevel Bill of Materials (BOM) and Routing for job travellers.
• Provide assistance to Purchasing for any material or OEM buying parts related.
• Work with Customer for any design improvements.
• Hand on experience on assist assembly technicians.

Additional Information

• Experience using CAD software such as SolidWorks, AutoCAD, or Autodesk Inventor
• ERP knowledge’s Vantage and Epicor, ex...
• Familiar with ASTM spec, ASME Y14.5M-1994 & ASME Y14.38-1999 and GD&T specification.
• Knowledgeable in DOS, MS Office software such as Word processing, Excel spreadsheets, PowerPoint presentation and other software related to drawings and management system.
• Familiar with all the special process ex. Anodize, EN-plating…
• Knowledge of semiconductor and equipment assembly process.
• Familiar the semiconductors components process.
• Familiar the helium leak, hydrostatic leak test and load test.
• Time-management skills for meeting deadlines

Qualification:

• Diploma or degree with mechanical engineering
• At least 1 or 2 year semiconductor manufacturing experience or Precision Manufacturing

Job Responsibilities

• Perform and certify for routine checks and defects rectification on Boeing 787, 767 and 777 aircraft maintenance tasks.
• Inspect, troubleshoot and repair aircraft systems and/or engines.
• Solving issues related to quality and safety.
• Maintain a high level standard of airworthiness when performing inspections and maintenance.
• Inspect finished work, operation/functional tests and aircraft defect rectification.
• Sign-off all tasks performed and comply with Airworthy Release.
• Co-ordinate maintenance service with relevant maintenance service provider, where necessary.
• Report to headquarter in Tokyo on regular basis to update on maintenance process and issues.
• Manage and maintain tools & equipment store.
• Support and perform maintenance engineer duties in overseas stations, where necessary.

Requirements

• Degree in Electrical and Electronic Engineering or related professional field in aircraft maintenance from an accredited university.
• Possess aircraft maintenance license and an expert with excellent aircraft engineering and maintenance knowledge for Boeing 787, 767 and 777.
• Possess more than 25 years of airline engineering experiences in the aviation industry.
• Possess qualified certification from Japan Civil Aviation Bureau (JCAB) is highly recommended as part of civil aviation regulations requirement.
• Proficiency in Microsoft office such as Word and Excel for reporting and communication with Head office in Tokyo.
• Proficiency in English as well as Japanese for communication including writing, reading, listening and speaking so as to make coordination with Head office in Tokyo.
• Strong ability to work under pressure due to time sensitive maintenance situation.
• Pleasant personality with good interpersonal and communication skills.
• Pro-active and self-motivated individual who works well independently.

Staff Fringe Benefits includes:

• AWS & Variable Bonus.
• Medical and Hospitalisation coverage
• Concessionary travel to any destinations & discounted travel on ANA and other partner airlines

1. Responsible for arrangement/co-ordination with Japanese /Local accounts for both air/sea import/export and triangle shipments.
2. Language skill both oral/written in Japanese is essential due to communication email/report are in Japanese language.
3. To prepare sales related report, quotation, monthly billing, updating in system.
4. To act and support local staff as translator to english when receiving call from Japanese clientele.
5. To resolve customer queries, complaints or conflicts.
6. Other affairs - general support to Japanese General Manager.

Job Description:

• Responsible New Product Introduction (NPI) process reviews drawings and specifications.
• Submit Supplier Problem Sheet (SPS) for issues encounter drawing and specifications.
• Drafting 2D drawing for the entire incomplete drawing.
• Design the internal fixture all the process.
• Able to solve drawing issues with production team internally.
• Review Engineering Change Order (ECO) and Engineering Specs Waiver (ESW) process.
• Generate internal OMS (Operational Method Sheets) and WI (work instruction).
• Able to create PTIS (Part Technical Information Sheet) creation base on the drawings Generate internal.
• Able to read multi levels BOM.
• Create multilevel Bill of Materials (BOM) and Routing for job travellers.
• Provide assistance to Purchasing for any material or OEM buying parts related.
• Work with Customer for any design improvements.
• Hand on experience on assist assembly technicians.

Additional Information

• Experience using CAD software such as SolidWorks, AutoCAD, or Autodesk Inventor
• ERP knowledge’s Vantage and Epicor, ex...
• Familiar with ASTM spec, ASME Y14.5M-1994 & ASME Y14.38-1999 and GD&T specification.
• Knowledgeable in DOS, MS Office software such as Word processing, Excel spreadsheets, PowerPoint presentation and other software related to drawings and management system.
• Familiar with all the special process ex. Anodize, EN-plating…
• Knowledge of semiconductor and equipment assembly process.
• Familiar the semiconductors components process.
• Familiar the helium leak, hydrostatic leak test and load test.
• Time-management skills for meeting deadlines

Qualification:

• Diploma or degree with mechanical engineering
• At least 1 or 2 year semiconductor manufacturing experience or Precision Manufacturing

• Degree in electrical or mechanical engineering recognised by Singapor PE Board or its equivalent.
• Minimum 5 years of experience in TBM operation, repaire and maintenance.
• Ensure smooth operation of TBM.
• Coordinate with TBM manufacturer for technical issues and spare part requirements.
• Familiar with LTA MRT projects specifications and requirements.
• Applicants are required to submit their detailed CV ans state the current and expected salary.

Main Responsibilities:

* To perform all roles and responsibilities required of site supervisors under the Building Control Act.

* Ensure that the M&E works are constructed in accordance with drawings and specifications and the Building Control Act and Regulations.

* Monitor and report on the progress of works.

* Carry out inspection of M&E engineering works prior to concreting, subsequent construction work and defects rectification works.

* To carry out supervision and inspection of the works as directed by the Supervision QP, CRE, SRE, consultants or Superintending Officer.

* To manage and supervise the Resident Technical Officer under his charge.

* Ensure records of all mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety are timely updated and properly kept.

* Attending site, progress, variation, and coordination meetings.

* Verifying all reports and claims relating to M&E works submitted by the contractors.

* Liaise with all relevant authorities and stakeholders to maintain proper and updated daily records of all works done including records of tests, inspections, status of work, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc.

* Keeping accurate record of variations as instructed or approved by the Superintending Officer and to maintain a set of updated drawings on site.

* Check all drawings including shop drawings, construction drawings and specifications for discrepancies and to report to the Supervision QP, consultants or Superintending Officer.

Qualifications:

* Degree/ Diploma in mechanical or electrical engineering degree recognised by the Professional Engineers Board of Singapore.

* Minimum five (5) years of relevant experience as a mechanical and electrical engineer, of which at least three (3) years shall be in supervision of works similar in nature to major construction works in buildings, services laying and &ol systems.

* Preferably with experience in the supervision of infra services laying, lighting &control systems.

At CAPE, we put talent, hard work, teamwork, and a fun workplace together to learn and grow, approach problems, and solve them creatively and collaboratively.

Join us to be part of the team!

Responsibilities

• Perform structural analysis and design works for building works and civil works.
• Supervise the drafting works related to design and coordinate for deliverables.
• Ensure all engineering works comply with relevant statutory standards, regulations, and Codes of Practice.
• Assist QP/Project Lead in managing projects, liaise with stakeholders, clients, design team, site team and other relevant parties.
• Liaise and coordinate with contractors, project team and design consultants and submission to authorities.
• Working independently in analyses, design, submissions, construction support and coordination works will be advantageous.

Requirements

• Possess a Civil and Structural Engineering degree recognized by the Professional Engineers Board of Singapore/Malaysia.
• Minimum 2 years of C&S design experience.
• With working experiences in Singapore/ Malaysia on structural engineering projects.
• Well verse with structural engineering design to local Codes, Regulations and requirements, and Eurocode.
• Well verse in structural design software, e.g. Tekla, STAAD Pro, SAFE, Prokon, Etabs, SAP 2000 etc.
• Familiar with authority submission requirements for civil-structural works.
• Experience in design/project management works in BIM.
• Conversant with statutory code and requirements for site supervision, quality control procedure and construction administration.

This position is a 3-year contract with the possibility of renewal.

We regret that only shortlisted candidates will be notified. By applying or sending your resume to us, you are consenting to the collection, use and disclosure of the submitted personally identifiable data. We collect and use personal data (including name, address, telephone number and email address) submitted by you for a variety of reasons, including for evaluating job applications, processing information requests, and internal record-keeping of our communications with you. Further information on our Personal Data Protection Policy can be found at www.cai.sg.

Client Service Specialist

The Job:

Client Service Specialist will be responsible for the review of material flow parameters and recommend appropriate levels to support business and customer requirements. And to lead new customer integration by coordinating internally with cross functional teams and externally with business partners. Assisting the Client Service Manager to manage the day-to-day inventory coordination in high volume, fast-paced healthcare distribution environment while ensuring compliance with established procedures.

Responsibilities:

• Develop and foster strong relationship with key account.
• Serve as the key liaison person between client and internal departments on request and issue resolution.
• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
• Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
• Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.
• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
• Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.
• Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• Establish appropriate safety stock level meeting required service levels.
• Drives continuous improvement initiatives to meet inventory goals
• Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.
• Effectively use ERP system to manage high number of material SKUs.
• Review work processes and initiate process improvement plans.

Qualification:

• Degree in Business / Operations Mgmt / Supply Chain Mgmt / Industrial Engr or related discipline.
• Preferably 2 years relevant experience in key account management, logistics, warehousing, pharmaceutical or distribution industry.
• Strong analytical, problem-solving, communication and process mapping skills.
• Working knowledge of SAP system and proficient in Microsoft® Office tools and related software.
• Fresh graduates are welcome to apply.

Job Description

• Mechanical Design of Jigs & Fixtures and machine parts;
• Perform reverse engineering drawing'
• Involved all activities include designing, sourcing, installation, assembly and troubleshooting;
• Communicate with customers for design input;
• Coordinate with production floor for design related issues;
• Coordinate with sales, production and suppliers;
• Technical support on-site;
• Supporting QC inspection and assembly.

Requirement

• Degree / Diploma in Mechanical Engineering / Automation / Mechatronics or equivalent;
• Proficient in CAD software, preferably in AutoCad & SolidWorks, able to generate parts in 3D models/assemblies;
• Innovative, pro-active, energetic, can work under minimum supervision.
• Hands on experiences

The Senior Manager, Material Review Board (MRB) will work directly with the Aerostructures Global MRB manager to ensure best practices are developed and deployed across the Value Streams and Manufacturing sites. You will provide expertise between the organization and both internal/external customers to ensure their requirements and expectations are satisfied. You will be responsible for driving the deployment of strategic MRB initiatives across the Aerostructures organization, by collaborating with leaders across all Asian and European sites and value streams. In addition to supporting key initiatives, you will lead and integrate individuals and teams in global locations.

This position will work in a hybrid capacity, located near one of our APAC sites.

Responsibilities:

• Responsible to identify esource needs, to help teams, to attract and retain employees.
• MRB team members development.
• Identify and support the development and implementation of strategic initiatives.
• Provide guidance to the MRB, Engineering, Quality and Program Leaders across all programs and European and Asian sites Collaborate with all functions of the organization to continuously improve the Aerostructures MRB process.
• Provide expertise and participate in the deployment and improvement of process improvement tools and methods.
• Assist in the review and approval of specific quality documents, such as Quality/MRB Plans.
• Participation and preparation for customer, third party regulatory and internal audits.
• Lead MRB Process Reviews and improvements using continuous improvement tools.
• Create and maintain visual controls for management status meetings.
• Review MRB metrics to identify adverse trends and create/deliver impactful presentations to all levels of the organization and customers.

Basic Qualifications:

• Bachelor’s degree and 10 years of prior relevant experience OR
• Advanced Degree in a related field and minimum 7 years of experience
• Travel up to 20% to support multiple global manufacturing sites.
• Experience in Aerospace MRB discipline.
• Experience leading or managing teams across multiple locations.

Preferred Qualifications:

• Certified MRB.
• Experience with aircraft nacelles using composite and metallic structures and its manufacturing processes.
• Experience with composite and metallic repairs on aircraft nacelles.

About SAESL

A joint venture between Rolls-Royce and SIA Engineering Company, Singapore Aero Engine Services Private Limited (SAESL) is the world’s largest Maintenance, Repair and Overhaul (MRO) facility for all variants of the Rolls-Royce Trent engines. We are proud to operate our own state-of-the-art engine test facility for engines up to 150,000lb thrust and 140” in diameter.

Since its inception in 2001, SAESL has grown exponentially to become an integral part of Singapore aerospace ecosystem supporting airline customers across six continents. We welcome you to join our ever-growing SAESL family.

• World’s largest Maintenance, Repair and Overhaul (MRO) facility for Rolls-Royce Trent engines.
• Industry’s best turnaround time for Component Repair.
• State-of-the-art engine test facility.
• 1,500 employees supporting customers across 6 continents.

Why Join SAESL

• Staff Benefits (Comprehensive Medical Coverage, Flexible Benefits, Company Transport)
• Training/Career Progression Opportunities
• Job Security

Responsibilities

• Update the Maintenance Organization Exposition manuals, and associate documents.
• Actively drive the Safety Management System and manage the Hazard Identification & Risk Assessment system
• Conduct internal and vendor audits (SMS, SABRe, Part 145 regulations, ISO, Nadcap) to improve compliance
• Actively support external audits (SMS, SABRe, Regulatory Authorities, Customers, ISO, Nadcap)
• Monitor and analyze audit/investigation/voluntary reporting data and identify issues/opportunities for improvement
• Review / support vendor & customer quality questionnaire
• Develop and conduct regulation trainings
• Manage staff authorisation system by reviewing the qualifications and conduct competency interviews for certifying staff & internal stamp holders
• Actively drive initiatives like Narrate & Demonstrate (N&D), Behavior Based Safety (BBS), Foreign Object Damage (FOD),
• Drive the SAESL Operating System and SAESL Enhanced Work Streams (SEWS) to inculcate strong safety culture
• Take on ad-hoc projects / assignments to promote safety culture

Requirements

• Diploma / Degree in Mechanical / Aerospace Engineering
• Good knowledge on regulatory Part 145 requirements, ISO9000 and Nadcap
• Knowledge on data analysis and its tools (Minitab, Power BI etc) will be added advantage
• Qualified Lead Auditor and have experience in conducting aviation safety and regulation audits
• Min 3 years of experience in managing the Quality Management System and Safety Management System

About SAESL

A joint venture between Rolls-Royce and SIA Engineering Company, Singapore Aero Engine Services Private Limited (SAESL) is the world’s largest Maintenance, Repair and Overhaul (MRO) facility for all variants of the Rolls-Royce Trent engines. We are proud to operate our own state-of-the-art engine test facility for engines up to 150,000lb thrust and 140” in diameter.

Since its inception in 2001, SAESL has grown exponentially to become an integral part of Singapore aerospace ecosystem supporting airline customers across six continents. We welcome you to join our ever-growing SAESL family.

• World’s largest Maintenance, Repair and Overhaul (MRO) facility for Rolls-Royce Trent engines.
• Industry’s best turnaround time for Component Repair.
• State-of-the-art engine test facility.
• 1,500 employees supporting customers across 6 continents.

Why Join SAESL

• Staff Benefits (Comprehensive Medical Coverage, Flexible Benefits, Company Transport)
• Training/Career Progression Opportunities
• Job Security

Responsibilities

• Manage the acquisition, delivery and commissioning of capital equipment, turnkey solutions and ancillary fixtures/ tooling
• Industrialize additive manufacturing capability through the development of new process and procedures
• Manage the transfer of new products and know-hows from pre-production site to manufacturing site for mass production. Successful candidate will be expected to be posted overseas for training and technology transfer
• Implement and deliver new repairs by designing and fabricating new repair fixtures/ tooling; developing process parameters; and validating repair setup through First Article Inspection
• Provide technical assistance to all functional departments to meet business objectives
• Effectively apply process control (SPC) to monitor, analyze and define errant processes; and to refine processes to reduce variability
• Function as on-site technical authority and liaise with technical specialists for laser-related processes.
• Lead and own laser blown powder deposition activities
• Any other duties as assigned by supervisor

Requirements

• Bachelor's Degree in Manufacturing, Material Science, Mechanical Engineering or related field
• Possess knowledge (theory and practical) on laser cladding (solid state lasers and blown powder laser) and metallurgical characterization
• Understanding of common component repair processes (welding, heat treatment, machining, NDT) and familiarity with digital manufacturing and/or proficiency in CNC programming is an advantage
• Experience in beam characterization using commerically available equipment
• Ability to read and understand manufacturing drawings and GD&T
• Able to multi-task and work well under pressure as an individual/ team
• Possess good communication, analytical , engineering and project management skills
• Good technical problem solving skills, takes ownership and hands-on approach

• Perform qualification validation of medical device sterilization related equipment and processes
• Perform the release of sterilization batches in accordance to relevant ISO standards
• Ensure the compliance of equipment in accordance to Calibration and Preventive Maintenance requirements.
• Perform complaint handling, investigate root cause of complaint, and perform Corrective Action and Preventive Action as necessary.
• Handle non-conformances and perform disposition of rejected parts, trend yield and rejects, investigate root cause of non-conformance and perform Corrective Action and Preventive Action as necessary.
• Initiate and/or execute engineering changes in compliance with Engineering Change Control procedures
• Participate in Process Failure Mode Effect and Analysis team to mitigate product risk arising from manufacturing
• Participate in external and internal audit to ensure company quality system is effective
• Participate in continuous improvement programs such as 6S program, yield improvement projects etc.
• Support new production introduction as a team member representing quality
• Perform other tasks as assigned by the supervisor

Education

• Bachelors Degree in Engineering, Science (e.g. Microbiology) or equivalent

Experience

• Work experience as a sterilization engineer in a medical device manufacturing environment
• Experience with qualification validation of equipment and processes for sterilization of medical device
• Working knowledge of ISO11135 EtO Sterilization for Medical Devices and/or any other relevant standards such as ISO11137 Gamma Sterilization
• ISO13485 Internal auditor

Skills

• Statistical Analysis (Hypothesis Testing, ANOVA, Gage R&R, DOE etc)
• Root cause analysis (Kepner-Tregoe, 5-Why, 6M etc)
• Problem solving techniques (e.g. DMAIC/8D/PDCA/A3 application in continuous improvement)
• Competent with general PC and Office software application

About SAESL

A joint venture between Rolls-Royce and SIA Engineering Company, Singapore Aero Engine Services Private Limited (SAESL) is the world’s largest Maintenance, Repair and Overhaul (MRO) facility for all variants of the Rolls-Royce Trent engines. We are proud to operate our own state-of-the-art engine test facility for engines up to 150,000lb thrust and 140” in diameter.

Since its inception in 2001, SAESL has grown exponentially to become an integral part of Singapore aerospace ecosystem supporting airline customers across six continents. We welcome you to join our ever-growing SAESL family.

• World’s largest Maintenance, Repair and Overhaul (MRO) facility for Rolls-Royce Trent engines.
• Industry’s best turnaround time for Component Repair.
• State-of-the-art engine test facility.
• 1,500 employees supporting customers across 6 continents.

Why Join SAESL

• Staff Benefits (Comprehensive Medical Coverage, Flexible Benefits, Company Transport)
• Training/Career Progression Opportunities
• Job Security

Responsibilities

• Manage the acquisition, delivery and commissioning of capital equipment, turnkey solutions and ancillary fixtures/ tooling
• Industrialize adaptive manufacturing capability through the development of new process and procedures
• Manage the transfer of new products and know-hows from pre-production site to manufacturing site for mass production. Successful candidate will be expected to be posted overseas for training and technology transfer
• Implement and deliver new repairs by designing and fabricating new repair fixtures/ tooling; developing process parameters; and validating repair setup through First Article Inspection
• Provide technical assistance to all functional departments to meet business objectives
• Effectively apply process control (SPC) to monitor, analyze and define errant processes; and to refine processes to reduce variability
• Function as on-site technical authority and liaise with technical specialists for CAM and non-contact measurement related repair processes.
• Lead and own CAM and non-contact measurement activities
• Any other duties as assigned by supervisor

Requirements

• Bachelor's Degree in Manufacturing, Material Science, Mechanical Engineering or related field
• Possess knowledge (theory and practical) on digital manufacturing and conventional machining
• Experience in operating non-contact measurement equipment and Siemens NX multi-axis manufacturing module
• Understanding of common component repair processes (welding, heat treatment, NDT) and familiarity with digital manufacturing and/or proficiency in CNC programming is an advantage
• Ability to read and understand manufacturing drawings and GD&T
• Able to multi-task and work well under pressure as an individual/ team
• Possess good communication, analytical , engineering and project management skills
• Good technical problem solving skills, takes ownership and hands-on approach

Responsibilities:

• Liaise with customers on shipment instructions and booking updates
• Permit declarations and customs clearance
• Coordinate, booking and tracking of Import shipments (Air & Warehouse)
• Handle transportation schedule and operations duties
• Monitor shipment status and update customer and sales team
• Liaise with overseas agents on various requirements and rates
• Prepare necessary documents for internal stakeholders to follow up
• Checking of shipments status
• Perform any ad-hoc duties assigned by superior

Requirements:

• Possess 2-3 years of airfreight experience
• High attention to details
• Able to work well independently
• Working Days: 5.5 days (Sunday / Public Holiday duty, according to work roster)
• Working Hours: 9am - 6pm & 9am - 1pm
• Working Location: 9 Airline Road

Job purpose:

The Product Service Technician will work through tasks for specific product line scopes in the form of job cards. Tasks include cleaning, disassembly, servicing, greasing, assembly, and function testing, of mechanical and electrical systems on a marine craft. This includes diesel engines hydraulic, and networked systems. Some degree of fault finding, reporting of progress, and defects will be expected using an extensive range of engineering and operational skills/methodology.

Once the maintenance scope is completed craft will be returned to an operational state to the customer whilst another cycle kicks off.

Your principal accountabilities and other tasks will be carried out in the framework of our valued behaviors:

· Pioneering spirit: You will respond innovatively to our customers’ current and future needs. You will be entrepreneurial and think creatively to solve difficult problems. You will challenge conventional thinking and find better ways.

· Integrity: You will strive to do the right thing. You will treat everyone as you would like to be treated, creating relationships based on trust and fairness. You will collaborate by listening respectfully and speaking honestly.

· Energy: You will go above and beyond, delivering exceptional results to all stakeholders. You will take pride in making a positive impact and making the right decisions quickly.

· Resilience: You will be accountable and courageous and face up to difficult situations. You will be tenacious in the pursuit of the company’s purpose. You will see feedback, you will learn, and you will develop with your team.

At all times you will adhere to, and promote James Fisher and Sons plc's Health, Safety, Environment, and Quality standards in addition to Life Saving Rules.

Principal Accountabilities:

· Be available to report for duty at Changi Naval Base/JFD workshop in accordance with task planning.

· Supervise and conduct the planned maintenance and defective technical activities for the marine systems in accordance with approved technical manuals, plans, and procedures. An ability to read technical drawings and procedures.

· Applying knowledge and experience to delegated maintenance tasks.

· Attention to detail while working across a range of tasks and systems.

· Accurate reporting and planning to support production scheduling. Must display good time management.

· Professionalism displayed is the conduct, behavior and attitude. Maintain a productive working relationship with the customer.

· Ability to work independently without supervision when under stressful situations.

· Demonstrate a willingness to participate in the Company’s Quality Management System

· Demonstrated commitment to following safety procedures and upholding a positive safety culture.

· Assist in maintaining and keeping up to date a technical library of publications, manuals, procedures, and drawings as appropriate. Reporting of discrepancies.

· Develop, regularly review, and maintain risk assessments and safety-related documentation of the system.

· Assist the Project lead with the planned maintenance and defect rectification activities.

· Liaise with the Project Lead in respect of all QA and Safety issues.

· Apply strong leadership and communication skills to influence and enforce a positive safety culture.

· Any other tasks as reasonably requested by the Project lead.

· Performing functional checks on the craft while deployed in test basin.

Accountabilities are not a list of tasks and activities carried out, but are concerned with the reasons why these tasks are undertaken, i.e. WHAT is required of it rather than HOW a job is to be done.

Typically, there will be between 4 and 8 Principal Accountability statements for each job. If there are more than eight it is likely that tasks are being listed. Less than four suggests accountabilities are being grouped together, or the design of the role may need revisiting.

Knowledge, experience and skills required:

The role will require a broad base of experience in the engineering, marine, and associated industries including the following:

· Recognized technical qualification such as diploma-relevant subject.

· A minimum of 5 years’ experience in mechanical/electrical system maintenance, operations and troubleshooting.

· A minimum of 5 years’ experience in pneumatic/hydraulic/marine disciplines

· Medically fit to be deployed and work onboard a ship which will involve working in small spaces and lifting and moving equipment.

· Excellent written and verbal communication skills.

Demonstrate the willingness to participate in the Company’s Quality Management system and undertake auditor training and functions across the Company.

Authorities and Responsibilities

1. Responsible in executing directives as set forth for the Quality Assurance Department in meeting management objectives.
2. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
3. Manage and supervise a team of inspectors / technicians in meeting departmental quality goals and production schedule.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with customers, production and suppliers to meet the quality requirements.
7. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
8. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
9. Manage the implementation / schedule of calibration control.
10. Participate in the implementation of risk assessment and risk control of medical devices

Competence Requirement

• Preferred to have NTC / Diploma / Degree in Precision / Mechanical Engineering or related discipline.
• Fresh degree may be considered while other educational qualification is required with preferred 3 - 8 years of relevant working experience in related Engineering industry.
• Possess good analytical, verbal, written and interpersonal skills.

RESPONSIBILITIES

Manufacturing/ Production Line setup, pre-qualification and maintenance.
Provide technical support to customer related to assembly/ manufacturing.
Develop process and generate work instruction.
Review drawing, customer specifications and Bill of Materials cleanup.
Assembly, test, and commissioning of highly automated industrial equipments.
Train, certify and monitor assembly technicians.
Develop necessary technical competencies and equipment capabilities to meet operational performance targets
Work and collaborate with Production to achieve the desired quality and output
Conduct MRB to review non-conformance parts disposition.
Design/Fabricate tools, jigs and fixtures.
In-process yield/reject/scrap rate monitoring.
Lead and drive the team to participate in all continuous improvement projects related to cost, quality, utilisation & productivity using Six-sigma or similar applicable technology such as Cpk, FMEA, Lean etc
Any other duties assigned by his/her superior / Manager.

REQUIREMENTS

Minimum three years of relevant experience in Equipment Manufacturing Industry preferably wire bonding Equipment (Ball Bonding/Wedge Bonding/Die Bonding)
Diploma in Mechanical/Mechatronics/Electrical Engineering or equivalent
Proficiency in equipment troubleshooting techniques
Strong problem solving and analytical skills with good knowledge of SPC
Good leadership / presentation / communication / team building skills
Ability to work proactively and to identify issues and propose solutions
Able to design and implement effective systems, processes and informatio/ reporting mechanisms
Experience in Lean Manufacturing and ISO system

Please indicate your current and expected remuneration.

Job Description

Key Responsibilities:

• Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
• Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
• Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
• Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
• Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge:

• Develops skills to perform basic activities in own job.

Business Expertise:

• Understands how the assigned duties integrate with others in the team.
• Develops responsibility for customer satisfaction within work area.

Leadership:

• Has no supervisory responsibilities.

Problem Solving:

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact:

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills:

• Uses communication skills and common courtesy.

Job Description

Key Responsibilities:

• Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
• Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
• Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
• Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
• Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge:

• Develops skills to perform basic activities in own job.

Business Expertise:

• Understands how the assigned duties integrate with others in the team.
• Develops responsibility for customer satisfaction within work area.

Leadership:

• Has no supervisory responsibilities.

Problem Solving:

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact:

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills:

• Uses communication skills and common courtesy.

Job Description

Key Responsibilities:

• Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
• Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
• Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
• Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
• Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge:

• Develops skills to perform basic activities in own job.

Business Expertise:

• Understands how the assigned duties integrate with others in the team.
• Develops responsibility for customer satisfaction within work area.

Leadership:

• Has no supervisory responsibilities.

Problem Solving:

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact:

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills:

• Uses communication skills and common courtesy.

Key Responsibilities

1. Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process.
2. Participate in or own first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if required) on New Product final test
3. Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed
4. Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)
5. Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required
6. Collect process and qualification data to create product Best Known Methods (BKMs)
7. Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping
8. Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Job responsibilities:

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations.

• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets.

• Coordinate internal resources and third parties/vendors e.g. Consultants and Sub- Contractors/Suppliers for the flawless execution of all projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Ensure that work are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements.

• Ensure resource availability and allocation.

• Develop detailed project plan to monitor and track progress.

• Manage changes to projects’ scope, schedule and costs using appropriate verification techniques.

• Perform risk management to minimize project risks.

• Measure project performance using appropriate tools and techniques.

• Create and maintain comprehensive project documentation.

• Responsible for the overall project management, planning & control, and execution, including project budget evaluation and profitability.

entify and comply with all applicable statutory/regulatory requirements related to the project.

Lead a team of professional and technical staff in planning and execution of day-to-day operations to achieve all key project target.

Respond swiftly to work delays, emergencies, and other problems.

• Report and escalate to Management as needed.

• Any other duties that may be assigned.

Requirements:

• Proven at least 3 years of working experience in project management in the public and private residential, government and commercial building projects.

• Solid technical knowledge related to structural, architectural (finishing) or M&E works.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Excellent written and verbal communication skills.

• Excellent team player with ability to meet tight deadlines.