Job Responsibilities:

• Greeting Customers and providing a warm welcome.
• Taking orders and accurately recording customer preferences.
• Offering menu recommendations and providing information about specials.
• Ensuring that orders are prepared and presented correctly.
• Serving food and beverages to customers at their table.
• Refilling drinks and attending to any additional requests.
• Clearing empty plates and maintaining a clean and organized dining area.
• Handling customer payments and providing accurate change.
• Ensuring cleanliness in the dining area, including tables and chairs.

Job Requirements:

• Best with working experiences in F&B Field, Hospitality Management and/or other related field.
• A Customer-centric approach and the ability to provide excellent service.
• Willingness to work as part of a team and collaborate with colleagues.
• Accuracy in taking and processing orders is cruicial to ensure customer satisfaction.
• Being able to handle a fast-paced environment and adapt to changing circumstances.
• Effective verbal and written communication skills in English, fluent in Korean will be an added advantage.

Feel free to submit a job application to inquire about additional details regarding the job position.

This is a 12 months contract assigned to our clients

Work Location: Suntec

Salary Range : $2,500-$3,000

Shift Work Schedule

1. Comfortable with rotational shift and night shift

2. 44 hours per week (5.5 days of work)

3. Mon-Sun (including public holiday)

Job Description

1. Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email

and webchat

2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and

concerns

3. Guide callers in navigating the client website and using the available services

4. Gather customer feedback and sentiments and escalate to the relevant parties for further actions

5. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions

with customers

6. Maintains and improves service level quality by adhering to standards and guidelines

7. Handle ad hoc duties as required

Skills Required

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre /

Service Desk agents are preferred.

5. Fast paced environment (can handle 50 calls per day)

Job Description:

• Able to plan / coordinate site works and resolve drawing details and discrepancies.
• Able to liaise with consultants and subcontractors.
• Able to work independently and as a key member of the Site Management.
• Ability to identify potential and occurring problems that affect the schedule of works at site and recommend solutions to relevant team/department.
• Review Architectural drawings for conflicts with Structural/M&E and liaising with consultants to resolve issues.
• Ensure all works are carried out within schedule and maintain the required quality.
• Ensure work safe environment at the worksite and manage workers.
• Assist Construction/Project Manager in overseeing the daily construction and site coordination of different activities.
• Responsible for preparing, submission, and monitoring technical drawings, method of statements, and shop drawings.
• To monitor the progress of work against the baseline schedule & preparation of daily records & monthly site progress reports.

Requirements:

• Possess a recognized Degree/Diploma in Civil Engineering or equivalent.
• Prior working experience in civil engineering will be an advantage.
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals, etc
• At least 3 Year(s) of working experience in the related field is required for this position.

We are looking for an IT service professional with customer and service orientation and proven working experience. Service Delivery Managers duty is to facilitate the planning, timely execution, and delivery of all relevant projects, on budget and within scope, in accordance with business priorities. In this position, you will be the first point of contact for our customers and responsible for internal communication on a business and operational level.

Successful candidates must possess strong leadership qualities, analytical skills, thrive under pressure, great people skills, and management skills. If you are dedicated and ambitious, FPT is an excellent place to grow your career.

As the IT Service Delivery Manager, you will be responsible for:

• Leading multiple teams of onshore and offshore resources to deliver projects on time and within budget for the programs / projects for which they have responsibility.
• Work with Account Managers to develop account strategy and plan that best leverages resources and strategies to meet customer expectations
• Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence.
• Ensure that the right type and number of resources that are required to fulfil the planned projects are available and in place through cooperation with offshore managers, onsite and offshore recruitment teams.
• Responsible for programs financial management (P&L) and reporting and optimizing processes.
• Managing and leading complex stakeholders from both customers and internal FPT team towards the optimal solutions.
• Holding the teams to the highest standards, project discipline and accountability.
• Continuously improving the delivery model and strategy, implementing, and managing delivery with the associated teams.
• Identify, manage and resolve complex issues, preventing escalations, where possible. Identify appropriate resolution to achieve client satisfaction in a timely manner.

Job Requirements:

• Proven track record of delivering a collection projects and products for a portfolio size of $3M+
• 7+ years of business development, project delivery and client relationship management in a technology environment
• Strong customer orientation and able to manage customer expectations
• Ability to develop strategic plans and translate them to actionable roadmaps
• Ability to manage risk, and encourage strategic risk management based delivery in others to manage expectations and communicate effectively
• Excellent relationship building and interpersonal skills, including cross-cultural competence
• Strong leadership qualities and a passion for building high performing teams
• Certifications in Program / Project Management such as PMP, Scrum master, PMI-ACP

Service Delivery Manager (Biometrics, Data Centre)

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in IT infrastructure, system and networking.
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Experience in handling Biometrics and Data Centre Management.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

LEE SOO HONG (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Benefits:

1. Earn an additional $80 monthly through a performance incentive (Terms and Conditions Apply).
2. Participate in profit-sharing with our Profit Sharing Incentive.
3. Qualify for a Variable Performance Bonus.
4. Receive 2 complimentary Staff Meals.
5. Maintain a fixed 5-day workweek with reasonable hours.
6. Clock in 44 hours weekly with overtime pay for exceeding the set hours.
7. Enjoy 14 days of Annual Leave.

Job Responsibilities:

1. Oversee day-to-day operations of your assigned outlet.
2. Professionally address and resolve any arising issues.
3. Adhere strictly to F&B hygiene policies and procedures.

Requirements:

1. Ability to work split shifts, weekends, and public holidays (5.5 days / 44 hours per week).
2. Proactive, responsible, positive, and a positive role model.

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Knowledge of best practices and IT operations in an always-up, always-available service.

• Administration and troubleshooting of Unix Servers (Preferably Solaris, Linux)
• Able to install Unix servers from scratch and has good troubleshooting skills on Solaris Systems.
• Perform administrative tasks related to Unix server installations and decommissioning
• Manage high availability clustering environment
• Performance monitoring (OS, CPU, Memory, Network and Disk)
• Detect, diagnose, report, and resolve Unix/Linux Server related hardware and OS problems.
• Ensure all Unix/Linux operating systems are patched to the latest appropriate releases.
• Knowledge in hardening and securing of Unix Systems
• Advanced level of Administration of Solaris/Linux server with cluster and RBAC knowledge
• Understanding of RAID, pros and cons of various RAID levels and decision making on the same in a given situation
• Sun/LINUX/VCS cluster configuration, administration and troubleshooting
• Working experience with various storage, precisely for cluster configurations is good to have
• Working knowledge in SAN environment is good to have
• File system management and troubleshooting
• Experience and knowledge with installing and implementing Sun hardware, Solaris Zones, Ldoms and upgrade/migration related tasks.
• Experience with automation/configuration management using Puppet.
• A working understanding of code and script (PHP, Python, Perl and/or Ruby).
• Preferably with any two of the given certification - Solaris and Linux Certification
• Establish and maintain documentation and standards
• Work as part of a team and provide 24x7 support when required

Permanent ,5.5 days, Eunos

Our client

A Level1 Mechanical , Electrical, Pipe , plumbling (MEP)company for commercial building

Job Scope

· Plan and execute Mechanical / Electrical / Fire / Plumbing & Sanitary (MEPL) project in compliance with safety, quality, and schedule

· Manage, schedule, coordinate the implementation of project with different stakeholder (budget, schedule, plans, team performance, supervision, and inspection)

· Manage project budget

· added advantage:

· Able to propose value engineering methods with the clients based on their requirement

· Provide technical submission of proposal / drawings / MOS / RA etc.

· Attend site meetings and site work to ensure project progress are achieved

· Ensure ISO / OSHA standards are adhered to

Requirements:

· Min Diploma in Engineering or equivalent.

· 2 Year(s) of working experience in MEPL project management of A&A work (Additional and Alteration) in Commercial / Industrial / Plants sectors for Mechanical, electrical, Plumbing and Sanitary system, Fire system

· Must be Well verse in MEP system.

· Proficiency with codes, practices n ISO QA/QC policies.

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.