Position: Contract (1 year, Renewable)
Experience: 2 - 6 years
Roles and Responsibilities
As a M365 engineer at MUFG, your key responsibilities may include:
· Designing, deploying, and maintaining cloud infrastructure.
· Monitoring via automation cloud resources for performance and cost optimization.
· Troubleshooting and resolving cloud-related issues.
· Develop, implement, and maintain configuration of underlying cloud services, specializing in M365 and Azure.
· Developing scripts for deployment, monitoring, reporting, and alerts, ensuring a robust, redundant, scalable 100% uptime infrastructure.
· Analyze security threats and applicability to customer environments.
· Triage and resolve technical and user issues.
· Collaborating with cross-functional teams to implement cloud solutions.
· Ensuring compliance with security and data protection policies.
- Troubleshoot and resolve issues related to Microsoft 365 services.
- Implement new features and updates in the Microsoft 365 environment.
- Ensure the security and compliance of the Microsoft 365 environment.
- Collaborate with other IT professionals and departments to understand their needs and provide solutions.
- Create and maintain documentation for Microsoft 365 configurations and procedures.
- Monitor the performance and usage of Microsoft 365 services.
- Perform regular audits and assessments of the Microsoft 365 environment.
- Develop and implement policies and procedures for Microsoft 365 usage.
- Provide technical support for Microsoft 365-related projects.
- Assist in the migration of data to Microsoft 365 services.
- Manage user accounts, licenses, and permissions in Microsoft 365.
- Manage Mobile Devices (corporate phones and BYOD)
Job Requirements
· A Bachelor's Degree in Computer Science, Information Technology, or a related field, or equivalent work experience, is required.
- 2+ years of experience in managing Microsoft 365 environments.
- Excellent problem-solving and troubleshooting skills.
· Excellent communication and teamwork skills.
· A commitment to continuous learning and adaptability.
- Strong understanding of Microsoft 365 architecture and services.
- Experience with Exchange Online, SharePoint Online, Teams, Intunes(MDM), Blackberry and OneDrive for Business.
- Expert level Proficiency in PowerShell scripting or .Net skills for Microsoft 365 administration.
- Must be able to leverage MS Graph capabilities.
- Ability to work independently and as part of a team.
- Experience with security and compliance in Microsoft 365.
- Familiarity with Microsoft 365 licensing and subscription management.
- Experience with Microsoft 365 migration projects.
- Familiar with Cisco Unified Communications Manager (CallManager - Administration)
- Ability to create and maintain technical documentation.
- Certifications such as Microsoft 365 Certified is a plus.